"Beautiful relaxing pool area!"
Overall it was a typical hotel. A little overpriced compared to similar motels. I was disappointed there wasn't a complimentary continental breakfast. It would of been nice to see a sign on the outside of each building with the room numbers listed. It was a little confusing looking for our room. The pool was the best part. Very nice. I could of stayed […] by the pool all day if I had more time. Read moreGenuine Hotels.com guest review
"Perfect night get away with the family"
Easy stay for a quick night away. They didn't have a pool view room we requested, but gave us a room close to the pool and vouchers for breakfast which worked out even better for our family. They also have a complimentary wine/cheese at reception in the evenings.Genuine Hotels.com guest review
"Above the quality you would expect"
The stay was very pleasant , the rooms very clean and service was great .Genuine Hotels.com guest review
"Okay for business, less so for leisure."
Bldg needs updating. Thin floors/ceilings: could hear every footstep above creak their floor. Bathroom sink had 12" crack across it. "Marble" shower is plastic. Fitness center is good: all Precor w 2 treadmills, 2 elipticals, 1recumbant bike, weights. Restaurant deck is nice for morning coffee. Didn't eat there. Would probably not choose it again. Hyatt […] closer to old town is superior. Read moreGenuine Hotels.com guest review
"Clean, comfortable, friendly service"
Also kid friendly. Will stay here againGenuine Hotels.com guest review
"Sonoma Race Weekend Retreat"
We love this hotel and this is our 3rd time staying here. We choose a room close to the pool this time & were dis-hearted to see that there was no balcony with out pool view from our room. We had hoped it would come with one as the ones on the 1st floor have a full deck. We only had one issue with the maid service as they forgot to clean our room the […] day of our last stay. We had to call and have them service our room and also bring fresh towels. Otherwise a great time! Read moreGenuine Hotels.com guest review
the stay was okay. The hotel kinda looks like an old apartment complex. the pool was nice but the request for some Pool towels took way longer than it should have. everyday the pool towels got low around 5 pm and never re stocked until we called front desk.Genuine Hotels.com guest review
"Clean Hotel , Horrible Service."
I'm assuming this hotel is for business trips only. Families am especially those buying through hotels.com or any third party are not welcome as specifically told by both the clerks there. They first tried to tell us our room wouldn't be ready for quite some time , when we didn't get the hint the room we reserved wasn't even available and downgraded […] us even though we already paid and told us that's what we get for using a third party service. Read moreGenuine Hotels.com guest review
The beds were very comfortable, but the hotel needs an overhaul- the halls smelled musty, the decor is dated and worn out, the AC wasn't working very effectively and the pipes rattled whenever someone in my room or any other nearby room(!) took a shower.Genuine Hotels.com guest review
The king size bed was very good in our room (Burgandy wing), and rooms were clean. It is an older Hilton, location and grounds are nice.Genuine Hotels.com guest review
"Walls are paper thin"
Don't expect to get much sleep if your neighbors are making love all night or have friends over to chat. You can hear everything since the walls are paper thin. I was extremely annoyed during my stay here.Genuine Hotels.com guest review
Hotel room was beat up, but the resort employees were very good. Bathroom had paint messed up in more than a couple spots, air conditioner rattled like an off balance dryer all night.Genuine Hotels.com guest review
"One Night Stay"
Beautiful Hotel. Wish I could have stayed longer.Genuine Hotels.com guest review
It was the perfect 24 hour getaway. My only suggestion would be to add more lounge chairs to the pool. The first day I couldn't find a chair all day, but it seemed like there was plenty of room to add more as people arrive, especially adults.Genuine Hotels.com guest review
Very dirty carpet outside the room (lobby area). Need serious vacuum and cleaning.Genuine Hotels.com guest review
We stay here every year in April for the last 6 years and it is always Great.Genuine Hotels.com guest review
"Our go to digs for wine tasting in Dry Creek"
We stay here every year.Genuine Hotels.com guest review
Room was stuffy,A/C did not work well. Window would not open-jammed. Had to ask front desk for new room assignment.Genuine Expedia guest review
Response by Hilton Sonoma Wine Country It is appreciated you took the time to share your impressions with us about your recent stay. While we were glad to have had the opportunity to address your concerns, we certainly regret any inconvenience you experienced with your initial accommodations. Thank you for bringing our attention to any issues you encountered. We have alerted our Maintenance Associates to ensure that all areas are at their best. Our guests are always encouraged to share how we can make their visit the best it can possibly be. We would be delighted to welcome you again in the future.
"Beautiful locastion and a gateway to wine country"
The hotel was wonderful. The front desk was very helpful. The restaurant served a good, well-priced breakfast. The rooms are spacious, with a good work area. The hotel is a short way from the major highway, with lots to do right in the area and easy access to several wine areas.Genuine Hotels.com guest review
Great staff and nice size rooms, Quiet. Hot tub is rundown and pool area could be updatedGenuine Expedia guest review
Response by Hilton Sonoma Wine Country We are so glad to hear our great staff worked to create a memorable stay for you, and that you appreciated our roomy, quiet guest rooms. We do regret, however, that you were not impressed with the hot tub and pool area. We appreciate your feedback on this and will be sure to share your impressions with our maintenance associates. It is our hope that we have the opportunity to welcome you again.
"Nice hotel beautiful location"
Very nice hotel, rooms were very spacious and confortable. Very clean which is important for me as I have 2 small kids. Nice breakfast buffet.Genuine Expedia guest review
Response by Hilton Sonoma Wine Country It sounds like your stay at the Hilton Sonoma Wine Country Hotel perfectly met your expectations and that makes us happy. It is good to know you enjoyed your comfortable and spacious guest room. Our delicious breakfast buffet has something for everyone in the family. We are glad to have met all of your needs and we hope you will return to visit us again in the future.
"Good Location, terrible view from rooms"
Also found the rooms a little noisy from the hallways. Rooms were super comfy. Big picture that was supposed to be mounted was on the floor, strange that a Hilton let someone check in before fixing that. And no breakfast was included? first hotel in years I've stayed at that least something aside from coffee wasn't available.Genuine Expedia guest review
Response by Hilton Sonoma Wine Country Thank you for taking the time to share your observations at your recent visit. We are committed to always attending to every detail of our guests’ visit and it is regrettable if an aspect of your room décor was not just right. We do feature breakfast dining at our restaurant but we apologize if you were inconvenienced in any way. Please allow us to provide you with the comfort you deserve the next time you are in the area.
"Close to everything but quiet"
Fine bed, quiet surroundings. Very close to Schulz museum & Railroad Square. In-room safe was nice feature. Sink stopper did not work. Shower was very nice - plenty of hot water at pressure.Genuine Expedia guest review
Response by Hilton Sonoma Wine Country We are so glad you enjoyed our location here at the Hilton Sonoma Wine Country Hotel. As you mentioned, the Charles M. Schulz Museum and Railroad Square are close by and favorites with many of our guests. Enjoying the peace of wine country and comfortable accommodations is what we love to hear from our guests! Thank you for your review, we do hope you visit again soon.
"Great nights sleep"
Very quick, easy, professional service. Checked in quick to a clean room with great beds. Older bathroom, but clean and okay. Wife forgot some toiletries, which the staff brought up quick, free of charge. Nice placeGenuine Expedia guest review
Response by Hilton Sonoma Wine Country It is great to know that you enjoyed our professional, helpful service and a great night’s sleep, thank you! There is nothing quite like finding a comfortable place to rest while traveling. We hope to welcome you back again to the Hilton Sonoma Wine Country Hotel.
"Old and dingy"
I would not go back. The hotel is old and is in need of a major facelift.Genuine Hotels.com guest review
"Santa Rosa Gem"
My wife and I live on the North Coast and travel to Santa Rosa about once a month for for medical/dental stuff and shopping (Trader Joe's), and WalMart. Hilton Sonoma Wine Country is North Santa Rosa, and very conveniently located for our purposes. The hotel itself is situated on a promontory with a nice view to the West, in a very quiet suburban neighborhood. […] The plus is: it's a "Hilton!" And the price: very reasonable, We used to stay in town, at another nice hotel; but after staying just one night, now prefer this particular Hilton. It's a winner! Read moreGenuine Hotels.com guest review
I was at the hotel on business and had never stayed at this Hilton before. The grounds are beautiful, clean and well maintained and the staff was very friendly. The hotel itself seems outdated and in need of some repairs, my room wasn't filthy but it wasn't really clean either (found lots of stray hairs - yuck). The hotel is also very pet friendly, […] which is fine but would be nice if they had rooms that were kept apart for guests that don't have pets with them. The room next to mine had dogs that were whining and barking, probably left alone and another dog down the hall that was barking and sounded unattended. The food wasn't great but it was convenient and a tad overpriced for the quality. I think the hotel could be great or was great at one time, definitely needs a facelift and some culinary help though! I probably wouldn't stay here again. Read moreGenuine Hotels.com guest review
"Pleasant in wine country"
This was a nice overnight for us on the way to Clear Lake. Great welcome, and assistance with finding movie theatres. Enjoyed the pool and jacuzzi, but not until the next morning. Only glitch for us was not getting the call back/message on when the jacuzzi service would be completed. The clamp that held the shower head in the room was disfunctional, […] but that's a minor inconvenience. Overall, very much enjoyed the stay, and would stay again, and reccomend to friends. Our room overlooked the pool, and that was nice. Also liked that the hotel was away from the freeway just enough to avoid the view and noise, but close enough for quick access. This stay was quiet/tranquill and relaxing, only distraction was the noise from the hotel service carts wheels being dragged behind the electric carts pulling them. If they were pneumatic, we might have dosed through checkout time by the pool!... :0) Read moreGenuine Expedia guest review
Response by Hilton Sonoma Wine Country Providing our guests with a relaxing getaway is so important to us! Thank you for sharing your appreciation for the Hilton Sonoma Wine Country Hotel. It is truly great to know that you enjoyed our location, close enough to the main highways to make it convenient, but removed enough to appreciate the peace and beauty of the area. Dozing poolside can be the perfect way to spend a day and we hope than any sounds from our associates were not too much of a disruption. Please know that your comments regarding the shower in your guest room will be shared with our maintenance team. It would be our pleasure to welcome you again. Thank you for your recommendation.
"Unchanaged over the years"
So wonderful to see that the property has been well maintained over the years. (We were here 20+ years ago to celebrate a wedding).The staff was very accommodating. Provided a handicap-accessible room when we were earlier informed it was not available. Only negative was the pile of trash (discarded furniture, appliances, etc) that can be seen from out […] our window.....we were in the Boujolais building..spoiled the scenery and takes away from the beauty of the hotel grounds. Read moreGenuine Hotels.com guest review
"Convenient access to the Wells Fargo Auditorium"
It was our first visit to the area and we will stay with you again should we return. The room was comfortable and convenient. The resturant food was great.Genuine Hotels.com guest review
Could use 2 upholstered chairs for 2 people. Why only one person gets to be comfortable is beyond me.Genuine Hotels.com guest review
"Comfortable room, great staff"
When we got there our reservation did not show on their system. The staff went the extra to locate it in the website and honored our reservation.Genuine Expedia guest review
Response by Hilton Sonoma Wine Country Thank you for taking the time to provide feedback of your stay at the Hilton Sonoma Wine Country Hotel. Ensuring that our guests are accommodated is always our pleasure and we all believe in going the extra mile! Your kind words about our team members help us to remember why we love our jobs. We appreciate your thoughtfulness and hope to welcome you for a return trip!
Great facility. Friendly staff, wonderful location. Beds were too soft. We will go back.Genuine Expedia guest review
"Wine country base"
Good location for visiting Sonoma County wineries. Nice views from practically any room. Pool and hot tub (which could have been hotter.) spacious room and bath. Fairly priced.Genuine Hotels.com guest review
"Close to must-see sights"
Very happy with the hotel and surrounding area. Very quiet and comfortable room. Would definitely recommend.Genuine Hotels.com guest review
"Nice hotel, not walking distance to anything."
Hotel was very nice, the pool and hot tub were great. It was close to downtown, but not walking distance. Close to wineries and restaurants. I would stay here again.Genuine Expedia guest review
Nice place. We only stayed for one night. We had our entire wrestling team there. It was perfect for our stay. Would definitely stay here again.Genuine Hotels.com guest review
Overall Rating FGenuine Hotels.com guest review
"could be better!"
when arrived at hotel, we loved the beautiful loby and professionality of front dest. We were even more impressed when we saw our room with a nice view over the valley and the sun comming in our room. We ordered lunch from hotel restaurant and they delivered quickly. Food was not good at all and over priced! I ordered shrimp avocado hoping to see nice […] big juicy grilled shrimp ( even 1-2 would satisfy me as a nice apptizer) but when I got my food, it was those small salam shrimps, just defrosted full of water over half avocado. it tasted like water! At night, my son was tired so we got back to hotel earlier so he could take a bath and go to bed. When I went to fill up his bath tub, I noticed a few dark short hair then I noticed there are lots of them. Tub looked dark as if it hasn't been cleaned for a long time. I felt so disgussted, almost wanting to throw up! I have always stayed at Hilton but this was an unpleasant surprise. I called the front office and asked if they can send someone to clean it. I talked to Ian and he told me he will send someone immdeiately. I waited for 5-7 minutes but no one showed up. I called again and he said the same thing. But again 10 minutes passed no one showed up. I called this time ( I was very upset by now) after 20 minutes and talked to Jeff. He said he will send someone. Finally after 25 minutes Lewis came in and cleaned our bath tub. I was extremely disappointed and angry. Read moreGenuine Expedia guest review
Response by Hilton Sonoma Wine Country While we are glad to know there were some aspects of our hotel that you enjoyed from our location as well as the views, how disappointing it is to learn of the remainder of your experience. This is truly not the type of encounter we would hope for any of our guests and we ask that you accept our sincere apologies that your in-room dining was not more to your liking. We have shared your comments with our management team and will ensure that all areas of our hotel are at their best. We do hope you will give us another opportunity in the future to fully impress you.
Very comfortable room, easy check in staff friendly and helpful. Wish we couldhave stayed longer.Genuine Hotels.com guest review
The room was nice and clean, staff were courteous, close to wineries. Would stay there again.Genuine Hotels.com guest review
"Great Pet Friendly Hotel"
First time staying at this hotel. Very impressed with layout, pool area and extremely pet friendly. We did have a problem with a noise above our room. Sounded like old water pipes or A/C unit, which made a loud noise in middle of night and early morning. Brought it to staffs attention and they moved us to another room in a different building. Very […] accommodating. Read moreGenuine Hotels.com guest review
"Very Nice Stay"
Very nice hotel, I was greeted my Jeff on my arrival and he was excellent. Answered all my needs and was very nice. Location was great located right off of 101 and only a quick drive to downtown Santa Rosa. Hotel room could be a little more updated but still was nice. Everything was clean as well.Genuine Hotels.com guest review
Excellent hotel! Great price!! Will absolutely stay again!!!Genuine Hotels.com guest review
"I'll Be Back"
Beautiful Spot. All around great experience.Genuine Hotels.com guest review
"Convienient ans secure place"
It was a comfortable place to stay.Genuine Hotels.com guest review
Always expect a bit more from the Hilton's but then this is not one of their upscale facilities (commanding view of a large trailer park homes facility from the dining room window), however does excel over other nearby motels/hotelsGenuine Hotels.com guest review
"Nice room close to Pauline Creek"
Really nice room. Quiet with big soft king size bed. Room was well furnished. The writing table looked like it could use some old English here and there but we were very happy with the place and will be staying there again!Genuine Hotels.com guest review
We love this place. My wife and I stay here regularly when we visit family in that area. The people that work there are lovely and it's usually relatively quiet. On some weekends there have been some sloppy drunk people staying there, who have been wine tasting, but nothing too crazy. Gotta love the deer and wild turkeys that sometimes visit the surrounding […] areas. Read moreGenuine Hotels.com guest review
"Good place to stay in Santa Rosa for tourists"
The front desk staff staff was very helpful about winery visits. We received coupons for all the wineries we visited and saved a lot of money on tastings. Large and comfortable rooms. We had a slight change in our reservation and it was handled efficiently. There are a nice restaurant and bar with very good service and friendly staff. This hotel is […] conveniently located to wineries; the redwood forests to the north and the Sonoma county beaches are an easy drive away. The hotel is not in town but only a few minutes away by car. Would definitely stay there again. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )