Albert At Bay Suite Hotel - Ottawa

Image of Albert At Bay Suite Hotel, Ottawa 435 Albert St, Ottawa, ON, K1R7X4 Canada
9.4 / 10 Guest rating
98% Recommend (48 reviews)
(Neighborhood average 8.0)
9.4 overall guest rating
Reviewed by 48 guests
Average for the neighborhood is 8.0
"Ottawa Race Weekend 2010 Great choice of hotel"
 by Denise from Ontario
Albert at Bay Suites is a great place to stay! Very happy with the friendly staff and clean rooms...
06/03/2010
45.4173, -75.70682
Hotel coordinates:

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Guest review summary

  • 9.4 Average rating: All Trip Types
  • 98% Recommended
  • 48 Reviews
  • 9.2  Hotel Service
  • 9.6  Room Comfort
  • 9.0  Hotel Condition
  • 9.0  Room Cleanliness

Average rating by Guest Trip Type

Select a trip type to see only those reviews

Trip type Number of reviews Average rating
All Trip Types (48) 9.4
Business (10) 9.6
Romance (3) 10.0
Family (11) 8.8
With Friends (5) 9.6
All Others (19) 9.4

Overview

The Albert at Bay Street Suite Hotel is a first-class, all suites hotel, ideally located in downtown Ottawa. It is just a five-minute walk to Parliament Hill, as well as shopping and entertainment. This hotel offers a warm and welcoming ambiance, as well as exceptional value for suite accommodations. In addition, the hotel is convenient to the numerous cultural attractions of the area.
The remarkably spacious one and two bedroom suites offer an excellent workspace and living area, a separate bedroom, and a full kitchen. The rooms are equipped with data ports, and high-speed internet access. A daily newspaper, local calls and in-room coffee service are complimentary. The hotel's facilities include a fitness center and a sauna located next to the rooftop patio - an excellent place to relax. The Albert at Bay Street Suite Hotel is convenient to fine dining, shopping and entertainment venues.

Notifications:

Additional fees and deposits may be charged by the property at time of service, check-in, or check-out.

Why book with us?

  • Hotels.com doesn't charge cancellation fees
  • Price Match guaranteed
  • We're just a phone call away: 1-800-CA-HOTELS (1-800-224-6835)

Amenities

Services

  • Arcade/game room
  • ATM/banking
  • Breakfast available (surcharge)
  • Complimentary newspapers in lobby
  • Concierge services
  • Currency exchange
  • Fitness facilities
  • Grocery
  • Internet access in public areas - complimentary
  • Internet access in public areas - high speed
  • Internet access - wireless
  • Laundry facilities
  • Limo or Town Car service available
  • Multilingual staff
  • Parking garage
  • Safe-deposit box - front desk
  • Sauna

Business & Event

  • 24-hour front desk
  • Audio-visual equipment
  • Banquet facilities
  • Business center
  • Conference room(s)
  • Dry cleaning/laundry service
  • Event catering

Rooms (all rooms include)

  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Complimentary toiletries
  • Cookware, dishware, and utensils
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding
  • Free local calls
  • Hair dryer
  • Housekeeping
  • In-room childcare (surcharge)
  • In-room safe (accommodates laptop)
  • Internet access (complimentary)
  • Iron/ironing board
  • Kitchen
  • Microwave
  • Multi-line phone
  • Non-smoking only
  • Pay movies
  • Pillowtop mattress
  • Premium bedding
  • Refrigerator
  • Rollaway beds
  • Separate sitting area
  • Sewing kit
  • Shower/tub combination
  • Smoking permitted
  • Video-game console
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless Internet access

General

  • Air-conditioned public areas;
  • Ballroom(s);
  • Bar/lounge;
  • Elevator/lift;
  • Gift shops or newsstand;
  • Number of floors: 12;
  • Number of rooms: 196;
  • Patio;
  • Picnic area;
  • Restaurant(s) in hotel;
  • Smoke-free property;
  • Umbrella;
  • Year Built 1832
Check-in time is 4 PM
Check-out time is Noon

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Dining

Bay Street Bistro & Bar - Open weekdays for breakfast, lunch, and dinner, and weekends for lunch and dinner. Contemporary Italian cuisine in a bistro atmosphere. Sunday brunch with prime rib. Independently owned and operated. Will deliver to suites after 4 PM daily.

Southern Cross - Next to the hotel. Open daily for breakfast, lunch, and dinner. Mexican cuisine. Independently owned and operated.

Black Bear Pub - Scottish-style pub with hearty pub grub, more than 17 beers on tap, and more than 45 single-malt Scotches. Open daily.

Recreation

This hotel features a top-floor fitness room with saunas. The gym opens onto a patio with picnic tables, a sundeck, and views of the Ottawa River. Guests of the Albert at Bay enjoy complimentary use of the pool at the Delta Ottawa Hotel, a half-block away.

Six blocks from the hotel and built in 1832, the Rideau Canal is the oldest continuously operated canal in North America. In winter, the frozen canal is billed as the world's longest skating rink at 7.75 km (4.75 mi). In summer, the canal is a great spot for boating, while walkers, joggers, inline skaters, and cyclists enjoy the paths that line the canal's banks. Another running path continuing along the Ottawa River is four blocks from the hotel.

The recreational activities listed below are available on site or nearby; fees may apply.


  • Aerobics nearby
  • Ice skating nearby
  • Running track/path nearby
  • Swimming nearby

Guestrooms Guestrooms

One Bedroom Suite - One Queen Bed

One queen bed with sofa bed and second bathroom, or two queen beds with one bathroom. Pillowtop mattresses, comforters, triple sheeting. 800 square feet. Separate living room. Dining area. Kitchen with stove, refrigerator, microwave, coffeemaker, cookware. Complimentary wireless Internet access and local calls. Two TVs with complimentary movie channel, pay movies, video games (surcharge). Two phones (one cordless) with voice mail. Complimentary daily newspaper delivery. Laptop-compatible safe.

All rooms include All rooms include
  • Air conditioning
  • Blackout drapes/curtains
  • Cable/satellite television channels
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Complimentary toiletries
  • Cookware, dishware, and utensils
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding
  • Free local calls
  • Hair dryer
  • Housekeeping
  • In-room childcare (surcharge)
  • In-room safe (accommodates laptop)
  • Internet access (complimentary)
  • Iron/ironing board
  • Kitchen
  • Microwave
  • Multi-line phone
  • Non-smoking only
  • Pay movies
  • Pillowtop mattress
  • Premium bedding
  • Refrigerator
  • Rollaway beds
  • Separate sitting area
  • Sewing kit
  • Shower/tub combination
  • Smoking permitted
  • Video-game console
  • Voice mail
  • Wake-up calls
  • Window opens
  • Wireless Internet access
Check Price

One Bedroom Suite - Two Queen Beds

Two double beds with pillowtop mattresses, comforters, triple sheeting. 800 square feet. Separate living room. Dining area. Kitchen with stove, refrigerator, microwave, coffeemaker, cookware. Complimentary wireless Internet access and local calls. Two TVs with complimentary movie channel, pay movies, video games (surcharge). Two phones (one cordless) with voice mail. Complimentary daily newspaper delivery. Laptop-compatible safe.

All rooms include
Check Price

XXX-Executive Suite

One queen bed. Large work desk in the den. Combination fax, photocopier, and printer. High-speed Internet. Two bathrooms, one with a shower and one with a bathtub. Sofa bed in living room. Bathrobe. Two televisions with pay movies and Nintendo.

All rooms include
Check Price

XXXTwo Bedroom

One queen and two double beds. Two full bathrooms. Two televisions with pay movies and Nintendo

All rooms include
Check Price

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The following fees and deposits are charged by the property at either check-in or check-out.
  • Self-parking: C$17.95 plus tax per 24-hour period, in secure garage with in/out privileges. Vehicles must be less than six feet in height.

  • This list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Area map

    A short guide to Downtown Ottawa - Glebe

    Government buildings dominate downtown Ottawa. Rideau Hall has hosted every Governor General since confederation in 1867. Parliament Hill features the Changing of the Guard ceremony each morning in summer. Shoppers flock to The Glebe, one of the city's oldest suburbs, for a celebrated garage sale each spring. Rideau Canal, the world’s longest skating rink, is popular in winter.

    see all hotels in Downtown Ottawa - Glebe

    Nearby Activities & Points of Interest

    Less than 1 kilometer

    • Supreme Court of Canada - 500 meters
    • Dundonald Park - 700 meters
    • Downtown Ottawa - Glebe - 700 meters
    • Canadian War Museum - 800 meters
    • Parliament Hill - 1000 meters

    1.0 - 2.0 km

    • National War Memorial - 1.2 kilometers
    • National Arts Centre - 1.2 kilometers
    • Confederation Park - 1.3 kilometers
    • Major's Hill Park - 1.3 kilometers
    • Canadian Museum of Civilization - 1.4 kilometers

    5.0+ km

    • Ottawa Macdonald-Cartier Intl. Airport (YOW) - 11 kilometers
    • Gatineau Ottawa Executive Airport (YND) - 16 kilometers

    Reviews

    Filter by:

    • All (48)
    • Recommended (47)
    • Not recommended (1)
    Albert At Bay Suite Hotel 2010.06.03
    Recommended Trip type: All Others "Ottawa Race Weekend 2010 Great choice of hotel"

    Reviewed by a Hotels.com guest on Jun 3, 2010

    Albert at Bay Suites is a great place to stay! Very happy with the friendly staff and clean rooms. The Bath & Body Works toiletries were a nice touch! Parking was a bit of an issue as we had to park at the Delta since there was no underground parking available on site. We just did this for one night but it did set us back $20 and was a bit of an inconvience. Overall it was a perfect place to stay with the nice sized rooms and full kitchen that was handy since I was there for the Ottawa Marathon.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.05.13
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on May 13, 2010

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 6.0 Hotel Condition
    • 8.0 Room Comfort
    • 4.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.04.28
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Apr 28, 2010

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.04.27
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Apr 27, 2010

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.04.26
    Recommended Trip type: All Others "This hotel over-delivered"

    Reviewed by a Hotels.com guest on Apr 26, 2010

    My expectations were beyond exceeded with this hotel. I was shocked at how large the units where and how upscale the hotel felt for the price. This was a fabulous hotel--and would highly reco it for business travellers as well.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 8.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.04.26
    Recommended Trip type: With Friends ""

    Reviewed by a Hotels.com guest on Apr 26, 2010

    Nice clean spaceous suites with all the amenities and conveniently located. Highly recommended.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.04.26
    Recommended Trip type: Family

    Reviewed by a Hotels.com guest on Apr 26, 2010

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.04.25
    Not recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Apr 25, 2010

    This guest did not leave a comment.

    Overall Rating

    4.0 out of value="10"
    • 6.0 Hotel Service
    • 4.0 Hotel Condition
    • 6.0 Room Comfort
    • 2.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.04.25
    Recommended Trip type: Family

    Reviewed by Mohammed of Calgary on Apr 25, 2010

    This guest did not leave a comment.

    Overall Rating

    6.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 4.0 Room Cleanliness

    The following English reviews were posted by Hotels.com guests from other countries

    Albert At Bay Suite Hotel 2010.06.06
    Recommended Trip type: All Others "Albert at Bay Suite Hotel"

    Reviewed by a Hotels.com guest on Jun 6, 2010

    Absolutely excellent - huge suites with full kitchen. Very convenient and walking distance to downtown locations. A very pleasant experience with underground parking for our car and a lift from the car park for our luggage. Very helpful staff.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.05.17
    Recommended Trip type: All Others "Albert at Bay Hotel"

    Reviewed by a Hotels.com guest on May 17, 2010

    We found the hotel very nice with clean,large,modern rooms and a professional and attentive staff .It was in every respect a very good value and offered a satisfactory location for the Parlaiment Hill area in Ottawa. We would be glad to recommend this hotel.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.04.28
    Recommended Trip type: With Friends "Albert at Bay Suite Hotel"

    Reviewed by a Hotels.com guest on Apr 28, 2010

    My friend, daughter and I went for a girls' weekend the week before my daughter got married. We didn't arrive until 11:00 p.m. The people at the counter were humourous as well as very helpful. Upon getting into the room, we realized we needed another set of towels and a frying pan as we had planned on cooking breakfast in the suite. Within 10 minutes of our request, they were at the door. The hotel is very centrally located in downtown Ottawa and within walking distance of many of the major attractions. The beds were comfortable and the suite well equippped. I would recommend this highly to anyone who is looking for modern, clean room and wants to be able to prepare some meals. They also have a cafe and restaurant for those who prefer eating out.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.04.27
    Recommended Trip type: With Friends "Wow!"

    Reviewed by a Hotels.com guest on Apr 27, 2010

    Really impressed! Outstanding value for money. If you’re in town for a few days this is a place you could stay in for a while, the facilities are all there.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.04.25
    Recommended Trip type: Family "Excellent service"

    Reviewed by a Hotels.com guest on Apr 25, 2010

    We got a really good upgrade because they didn't have rooms with two beds as we had requested. The suites were excellent, with a fully equiped kitchenette and large dining room table. Good on-site restaurant, quiet neighborhood.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.04.25
    Recommended Trip type: Business "Amazing!"

    Reviewed by a Hotels.com guest on Apr 25, 2010

    Amazing! Huge room with two bathrooms just for me, maid service did my dishes every day, all at a really god price. Highly recommend this one!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2010.04.22
    Recommended Trip type: Family "The Albert At Bay Suite Hotel"

    Reviewed by a Hotels.com guest on Apr 22, 2010

    The hotel was great. My family was very happy to have 2 tv's. The bed was very cozy. The bathroom was like new. Everything was perfect. The service was excellent. The area it is located was safe to walk at night.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.10.29
    Recommended Trip type: Business "Four-room suite for the price of a normal hotel room"

    Reviewed by a Hotels.com guest on Oct 29, 2009

    When I got to my room, I thought there was something wrong because there was no bed. But that was because one enters into the Living Room, and the bedroom is off to the right. There's a study off to the left, a full kitchen, and 2 -- yes two! -- bathrooms. I could house my whole family here -- but it cost the same as a normal room! I asked the hotel clerk, "Do I have a normal room, or is it some special suite?" He said all the rooms were suites like mine. I followed up, "Did I get a normal price, or did I get a special deal because I booked just this morning on hotels.com?" He said, "You paid just a little less than the normal price." This is definitely the best deal for the money I've ever had in a hotel!

    Overall Rating

    10.0 out of value="10"
    • 8.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 8.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.09.23
    Recommended Trip type: All Others "Room for improvement"

    Reviewed by a Hotels.com guest on Sep 23, 2009

    I've stayed at this hotel before in a 2 bedroom suite. This time, I had a 1 bedroom suite and was on a different side of the hotel. The noise level from the traffic was LOUD. I asked to be moved from a lower floor to the highest floor and still found the traffic noise ridiculously loud. Non-rush hour or the week-end would not experience that level of noise. The parking garage is under construction and you have long waits until the light turns green and you can proceed in or out of the garage. Most days my card key did not work in my room and I had to return to the front desk to get a replacement. Next time, I'm going to find a quieter location. The hotel is nice, staff are very helpful and the room is more than adequate. If you don't mind the above quirks, you'll enjoy your stay.

    Overall Rating

    8.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 8.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.09.03
    Recommended Trip type: All Others

    Reviewed by a Hotels.com guest on Sep 3, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.08.29
    Recommended Trip type: Business "Wonderful Place"

    Reviewed by a Hotels.com guest on Aug 29, 2009

    I was really impressed with this place. The rooms were huge with a full kitchen, a large living room and two bathrooms plus an office. It was like living in an apartment. The only thing that I wasn't happy with is that they wireless internet connection was poor in the evenings making it hard to get my work emails completed.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.08.28
    Recommended Trip type: Romance "Great room for money"

    Reviewed by a Hotels.com guest on Aug 28, 2009

    Excellent

    Overall Rating

    10.0 out of value="10"
    • 8.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.08.24
    Recommended Trip type: Family "Great stay for the money"

    Reviewed by JongWook of Boston on Aug 24, 2009

    The hotel is located in downtown and everything is walkable distance (about 10 to 15 min. to the Paliament). Two bathroom and a full kitchen is a huge plus. You can actually cook! One thing to be noted is that they will charge you for parking (about $18+tax per night).

    Overall Rating

    10.0 out of value="10"
    • 8.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.08.17
    Recommended Trip type: Business "Great Place"

    Reviewed by a Hotels.com guest on Aug 17, 2009

    included 2 full bathrooms, a study, a living room and a master bedroom. To top it off, there was a full kitchen, so I ended up making some wonderful meals while I was there. Very impressive.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.07.14
    Recommended Trip type: Romance "Close to everyting"

    Reviewed by a Hotels.com guest on Jul 14, 2009

    Hotel staff were very helpful and rooms exceeded our expectations. A beautiful suite on the twelth floor with a great view of the city and park where Jackson Browne concert was held.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.06.23
    Recommended Trip type: Family "Two Thumbs Way Up"

    Reviewed by a Hotels.com guest on Jun 23, 2009

    The Albert at Bay was a fantastic place to spend a couple of nights in Ottawa -- well-located, with large comfortable rooms, with full kitchen stocked with utensils and tableware, living/dining room, balcony, free business center, large / well apointed gym, rooftop terrace, on-site parking, etc. Plus, the staff were very friendly and helpful. I will definitely stay here again on my next visit.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.05.28
    Recommended Trip type: Business "Good business hotel"

    Reviewed by Clayton of Baltimore on May 28, 2009

    With the exception of a need for some brighter lighting in each of the rooms of the suite, this hotel is a great find. It is inexpensive, yet manages to provide an expansive room, flawless Internet (wi-fi) for free, excellent front desk service that willingly accommodates traveler's requests and needs, possesses well organized bathroom and comfortable bed, is quiet and is a comfortable walk to most business locations on Elgin Street (about 10 minutes on foot). It gets all the basics right and more. What more could you ask for in a hotel for a business traveler.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.04.28
    Recommended Trip type: Business "Great suite hotel"

    Reviewed by a Hotels.com guest on Apr 28, 2009

    Large suite with two bathrooms for price of regular hotel room!

    Overall Rating

    10.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 8.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.04.28
    Recommended Trip type: All Others "exceptional hotel"

    Reviewed by em of hopkinton on Apr 28, 2009

    We spent two nights and it was a pleasant surprise. Only downside is that you have to walk outside to go to a restaurant or bar. The staff is pleasant and friendly, the suite was immaculate. No complaints!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.04.05
    Recommended Trip type: Family "Great Hotel"

    Reviewed by a Hotels.com guest on Apr 5, 2009

    This hotel was just wonderful. The room was much nicer than I was expecting. The staff couldn't have been more friendly or helpful. It was a wonderful experience. If we go back to Ottawa we will stay here again.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.03.17
    Recommended Trip type: Business

    Reviewed by a Hotels.com guest on Mar 17, 2009

    This guest did not leave a comment.

    Overall Rating

    10.0 out of value="10"
    • 8.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2008.12.17
    Recommended Trip type: Business "Great hotel"

    Reviewed by a Hotels.com guest on Dec 17, 2008

    The room I received was huge - separate bedroom, living room, kitchen, office, two bathrooms and closet space. The price was good, and the location was very close to the main points of interest in downtown Ottawa.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2008.09.19
    Recommended Trip type: All Others "Outstanding stay!"

    Reviewed by a Hotels.com guest on Sep 19, 2008

    I could not have asked for more from a hotel, especially for the price! The suite was huge, well appointed, comfortable, and quiet. The staff were professional and supremely helpful. Lastly, the location was perfect, very close to Parliament Hill. If you're staying in Ottawa and want a four-star experience at a two-star price, stay at the Bay at Albert.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2008.01.04
    Recommended Trip type: Family "Outstanding Hotel"

    Reviewed by Elle of Toronto on Jan 4, 2008

    Other than the sagging mattress and the uncomfortable cot that my daughter endured for several nights, everything else was excellent. However, be warned--the restaurant is terrible. (If you don't mind driving, consider a beautiful road trip to "Le Pommier D'Argent" in Gatineau Quebec. These folks provide quality service and brilliant food).

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2007.10.02
    Recommended Trip type: Romance "Lots of Space"

    Reviewed by Ricky Right of Maryland on Oct 2, 2007

    Nice suite with 2 baths, 2 TVs, full kitchen, living room and office space. Good deal especially if you want to prepare your own meals. Located near tourist attractions.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness

    The following foreign language reviews were posted by Hotels.com guests from other countries

    Albert At Bay Suite Hotel 2010.06.05
    Recommended Trip type: With Friends

    Reviewed by a Hotels.com guest on Jun 5, 2010

    This guest did not leave a comment.

    Overall Rating

    8.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.09.22
    Recommended Trip type: All Others "Voyager sans dépaysement aucun"

    Reviewed by I of Montréal on Sep 22, 2009

    Albert At Bay Suite Hotel est un merveilleux endroit pour tout voyageur de passage à Ottawa. Avantageusement situé et accessible, il réserve un excellent accueil et offre des chambres jolies et confortables où rien ne manque. On se croirait chez soi!

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2009.09.13
    Recommended Trip type: All Others "Kommer meget gerne igen"

    Reviewed by L of Danmark on Sep 13, 2009

    Hvis vi igen får mulighed for at komme til Ottawa, booker vi helt sikkert ind på Albert At Bay Suite Hotel. Lejligheden var dejlig stor, ren og velholdt med altan ud mod Albert Street. Støjen fra vejen var ikke generende for os på 4. sal, når vinduerne var lukkede. Vil ikke vælge ophold mod gården. Meget centralt beliggende. 10 - 15 minutters gang til naturskønt område ved Parliament Hill. Restauranten på hjørnet af Albert Street/Bay Street kan også varmt anbefales både hvad betjening, mad og pris angår.

    Overall Rating

    10.0 out of value="10"
    • 10.0 Hotel Service
    • 10.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2008.07.11
    Recommended Trip type: All Others "Ottimo per posizione e comfort"

    Reviewed by A of Aprilia on Jul 11, 2008

    Oltre che essere nelle immediate vicinanze del centro città, le suite sono molto grandi e dispongono di tutto ! . Ah .. per gli amanti della rete... WiFi ovviamente gratuita !! .. Consigliatissimo

    Overall Rating

    10.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness
    Albert At Bay Suite Hotel 2007.10.05
    Recommended Trip type: All Others "Sehr empfehlenswert"

    Reviewed by a Hotels.com guest on Oct 5, 2007

    Wir hatten ein sehr großes Zimmer (Wohnung), bestehend aus Schlafzimmer, Wohnzimmer, Büro, Küche, 2 Badezimmer (eines mit Badewanne, das andere mit Dusche) und ein kleiner Abstellraum. Zimmer sehr komfortabel und sauber. Alles in allem sehr zu empfehlen mit folgenden (kleinen) "Schönheitsfehlern": 1.) Frühstück im Bay Street Bistro würden wir nicht mehr machen (wir hatten Buffet, welches durch Heerscharen von Reisegruppen zuvor geplündert war und der Nachschub klappte nicht). Auch Qualität, Vielfalt und Service waren eher bescheiden. 2.) Parkgebühren ziemlich happig, aber leider in Innenstadthotels meist unvermeidbar. 3.) WLAN muss erst von der Rezeption freigeschaltet werden, man braucht zur Nutzung einen Zugriffscode.

    Overall Rating

    10.0 out of value="10"
    • 8.0 Hotel Service
    • 8.0 Hotel Condition
    • 10.0 Room Comfort
    • 10.0 Room Cleanliness

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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