A quick getaway to visit the San Antonio Riverwalk. The hotel met our needs and is conveniently located and well priced. Staff was friendly and room was comfortable and uncramped.Genuine Hotels.com guest review
"HAPPY NEW YEAR"
Went there to recive the new year. It was fun and memorable. Location was perfect walking I distance to downtown and all major attractions.Genuine Hotels.com guest review
"Potential for greatness"
Overall a Hyatt Place San Antonio is a great value. I'm originally from San Antonio and have stayed in town as a "tourist" in hotels many times over past 35 years. Price is great for Riverwalk during holiday season, wifi, clean rooms, free parking is a big plus in San Antonio (not found in many places), free breakfast was good, staff was friendly and […] helpful. Suspect this hotel was near full occupancy, but it really wasn't that noticeable except for breakfast lines. Needs to have multiple serving lines and additional seating. May need to surge staff during breakfast time. Could also increase seating by putting up some inexpensive tables and chairs outside on patio overlooking river. Should put up an awning that could be rolled out during morning drizzle that is common in late December. Manager should be on site during the morning breakfast rush to direct staff. Overall hotel is a great value. It has potential for greatness. A little more investment in managerial supervision outside awning & tables and chairs would make this a super value. I would stay there again with my family. Read moreGenuine Hotels.com guest review
"Good hotel for the price"
Great stay. Perfect location. Friendly staff.Genuine Hotels.com guest review
Everything was fine except that the advertised "free Wi Fi" was free only for the first 24 hours. I felt that this was not fair, and more like tricky on their part. There was no room food service at night, but you have to go downstairs and get it yourself. Otherwise, great experience.Genuine Hotels.com guest review
Service was excellent, very friendly and helpful staff. The hotel and room was clean. Ample parking available.Genuine Hotels.com guest review
"Good deal for the money."
Room was nice. Service was sufficient. Breakfast was great. The free parking and wifi were good perks.Genuine Hotels.com guest review
Stayed Christmas Eve to see the lights on the Riverwalk.....just walked down Navarro Street and down to the Riverwalk. Quite convienient to downtown San Antonio...Henry B. Gonzalez Convention Center, La Villita, Hemisphere Park/Tower and so many other places. I recommend heading down St Mary's and Alamo Street to Rosario's to eat and will definitely […] stay here during First Fridays. I slept in through breakfast but my wife said their breakfast buffett was delicious. Read moreGenuine Hotels.com guest review
"Roomy for a family of four"
In town for a family trip. They had a great breakfast selection. My 2 boys, husband, and I had plenty of space in our room. It was very comfy and clean. The staff was super friendly especially with my kids. We will be staying again!Genuine Hotels.com guest review
"Nice hotel near Riverwalk."
The staff couldn't have been more welcoming and helpful. The room was nice and clean and the breakfast was really good and a lot of variety.Genuine Expedia guest review
"Family Time Off"
This hotel is newly renovated and very comfortable for the price. The staff was very nice and helpful with everything. Access to the riverwalk with a bit of a walk but it was quiet and pleasant because it was not in the middle of the activity. We enjoyed our stay and the hotel.Genuine Hotels.com guest review
It was an anniversary getaway and the staff was awesome .Genuine Hotels.com guest review
Very good. Rooms had just been renovated and anything was new.Genuine Hotels.com guest review
Staff was very helpful in directions around town. Was a nice peaceful area, away from all the traffic of the Riverwalk yet just steps away from Riverwalk.Genuine Hotels.com guest review
"Just don't like it"
I just dont like it, probably because I got confused when I booked it, I though was the grand hayattGenuine Expedia guest review
"Lovely Stay in San Antonio"
Loved the location; quiet yet with view of Riverwalk. Excellent breakfast. Free parking a big plus!Genuine Hotels.com guest review
It was wonderful, the room was very clean and very nice and the complimentary breakfast was awesome!!!! We will definitely stay here again!!!Genuine Hotels.com guest review
Roomy space. Love the room. Refrigerator was a big plus.Genuine Hotels.com guest review
"San Antonio Trip"
Very nice hotel. Close to Riverwalk and more affordable than hotels right on the Riverwalk. Free breakfast was ok, would have liked a little more variety. Bathroom was small but functional. Bed was very coimfortableGenuine Hotels.com guest review
"Great weekend getaway"
Loved that our room looked out over the river, well within walking distance to downtown.Genuine Hotels.com guest review
Friendly staff .. Beautiful room only problem bathroom was very small and difficult to open and close door.. Breakfast was amazing !Genuine Expedia guest review
"Great location - Great hotel"
This hotel is located about mid-way between the San Antonio Riverwalk and the King William district. Easy walking to either area. The room was large with a separate seating and desk area. Although the bath and toilet were a bit cramped. A very good free breakfast as well as free parking and wi-fi. The staff was very friendly and helpful. Overall, this […] was a very good stay in downtown SA. I definitely would go back. Read moreGenuine Hotels.com guest review
Awesome accommodation. Staff was great. Even under renovation, the stay was great.Genuine Expedia guest review
"Awesome...best in San Antonio..."
Veronica, you are the best...Thanks a lot for your help on decorating the room and made my day memorable.Genuine Hotels.com guest review
"Great Option for the Rock n Roll San Antonio Run"
This is the second time we've stayed at this hotel. It's in a great location, the room is nice, warm breakfast included (good fruit), friendly service, free wifi, free parking! Entering the bathroom is uncomfortable and there is not enough space, but not that big a deal. Can't wait for my next visit.Genuine Hotels.com guest review
I thought it was going to be a nice hotel to stay in but I was wrong.. The first room they gave me was turned upside down, had to go back and get another room, that room smelled and the restroom door would hit the toilet every single time it open and closes. Very small for the price you pay. My credit card was over billed, took days before they credit […] my account. Read moreGenuine Hotels.com guest review
"Modern and comfortable with a fresh, new feel."
We picked out this hotel based on its price and its proximity to the San Antonio Riverwalk. We were not disappointed. The hotel is undergoing a major top-to-bottom renovation, so if you're a day sleeper, wait until after Christmas to book a room here. But for the rest of us, the renovations are great! The rooms have been upgraded to be very modern and […] comfortable. The staff was very friendly and always helpful and courteous. The morning breakfast bar was well stocked with a large variety of entrees. In truth, I cannot think of a bad thing to say about our stay at this hotel. We will likely look to getting a room here again during our next getaway to San Antonio. Read moreGenuine Hotels.com guest review
"Thanksgiving visit to San Antonio"
Had a great stay. Rooms was very spacious and clean. Had so much fun at the Riverwalk which was within walking distance.Genuine Hotels.com guest review
Lovely would definitely book again!Genuine Hotels.com guest review
"Wkend get away"
Hotel was very clean and staff was friendly. Parking was free and your only a 5 min walk to the main area of the river walk or 10 mins to the tower. My only complaint is the bathrooms were so small I had to step into the shower to open and close the door. And if the toilet seat was down the door would get stuck on the toilet. I would certainly stay […] here again, just seemed like they could spare 6" to open and close the door. Read moreGenuine Hotels.com guest review
"On the river walk"
Couldn't get the air conditioner to work property. Had to walk a little bit to reach the shops and restaurants. Overall, modest place to stay for the price.Genuine Expedia guest review
"Good hotel close to the Riverwalk."
The staff was great. As soon as we checked in they had suggestions about what to do. They provided us with a map that had all the attractions in the area. The room was nice and spacious. The bathroom, however, was very small. There really is very little room to maneuver in there. It feels very cramped in there. With all this being said, we enjoyed our […] stay and would probably stay here again. Read moreGenuine Expedia guest review
Splurged on a suite but tiny bathroom and hard to control temp in room. Very small room... expected more for price. Breakfast was very good - lots of choices.Genuine Expedia guest review
Good service the staff very helpful. the hotel felt safe. I loved the river walk view.Genuine Expedia guest review
"Too much noise in first floor rooms!!"
We were put on the first floor due to work being performed on the 5th and 6th floors. I will never stay on the first floor again! There was a group of mariachis who decided to tune their fiddles right in our hallway (terrible and LOUD!) and then the staff room was right across from our room, and they were very noisy laughing and talking loud early in […] the morning. First floor never again! Read moreGenuine Hotels.com guest review
We had an awesome stay. Location is perfect. Everything we needed was closed by. Everyone was friendly and helpful. Our room was nice. No complaints there. The only complaint I had was we went during a construction phase. It was a bit noisy but other than that we had an awesome time staying at the Hyatt and will keep them in mind for the future.Genuine Hotels.com guest review
"Close to the river."
Nice hotel but we only stayed one night. We really need more than one night to truly review a hotel.Genuine Expedia guest review
"Staff was nice, Hotel clean and well kept."
The only thing I wasn't to crazy about was the room did smell of smoke although it was a non-smoking room. Called downstairs and they offered to come up and spray something. Once you were in the room for a few minutes you sort of got used to it. ALSO the one morning was going to use the instrant coffee before I went downstiars for the breakfast and […] when I opened it up it was discustingly dirty. So wasn't going to use that. Read moreGenuine Expedia guest review
Advertised as on the Riverwalk. Technically it is...but not what I was expecting. There is free parking because you park your own car. There is not anyone to bring your luggage in to the hotel. The free breakfast in the morning was decent. The staff was very friendly and helpful. Close to downtown and Riverwalk but not what I was expecting for "on the […] Riverwalk". The room was clean and decent except the closet door was broken. The bathroom was very small but okay. There was plenty of linens and when I asked for an extra blanket it was immediatly taken to the room. Read moreGenuine Expedia guest review
"Will stay again"
Great location to all sights and riverwalk. Breakfast and front desk were outstanding.Genuine Hotels.com guest review
"It was a fair hotel.The staff was excellent."
The restroom was like I was in a phone booth. We rented a movie and went to pay for it and it was 20 dollars.Not happy .They said it was the hotel who sets the price.There was no heated pool like it stated in book.The hotel wasn't worth the money.Genuine Expedia guest review
Rooms were good with a separate TV room, but the bathroom area was very, very small, breakfast was as expected.Genuine Hotels.com guest review
Hotel is OK, only a few blocks from Downtown. Very good breakfast and value. Not a five star (or four) but decent for family and easy access to downtown. Breakfast is included and rooms are very spacious.Genuine Hotels.com guest review
Over all a very nice hotel the bathroom was a little small .Genuine Hotels.com guest review
Just one word soooooo Dirty!!!!!!!!!!!!!!!!Genuine Hotels.com guest review
Perfect stayGenuine Hotels.com guest review
"San Antonio visit for 2 days."
I enjoyed this Hotel very much. The Hotel was very nice and modern. The rooms were very nice well furnished. It was close enough to walk to the River Walk and their rates are very reasonable. I really liked their fresh breakfasts which changed for the two days I was there. The Hotel personnel were very friendly and helpful.Genuine Hotels.com guest review
Very roomy and beds were so comfortableGenuine Hotels.com guest review
"Clean, warm pool, great breakfast"
We liked this hotel a lot. Clean, next to the river and just 5 mins walking From the main downtown area. The breakfast is above average :)Genuine Hotels.com guest review
"Getaway to celebrate my Bday"
A very nice place to stay in San Antonio.Excellent location and very comfortable rooms. Breakfast is great too. My family and me highly recommend this hotel!Genuine Hotels.com guest review
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