Excellent choice, price, service, condition and location is over average cost, I recomend.Genuine Hotels.com guest review
We wanted a king size bed and got twin beds.my husband and i where room mates.Genuine Hotels.com guest review
took money from my credit cardGenuine Hotels.com guest review
"Welcoming and comfortable"
Stayed for a few nights and enjoyed my experience there. Hotel is a short walk to the Riverwalk. The freeparking is a major perk for this downtown location.Genuine Expedia guest review
"Beautiful hotel on the river walk !"
The staff was amazing ! Very nice and extremely helpful! The breakfast was good and had a nice variety for everyone! We will definitely be staying there again next year !Genuine Expedia guest review
"Nice location close to lots of attractions"
The room was very nice and clean. Staff were prompt and friendly. The hotel was within walking distance from a few attractions.Genuine Expedia guest review
"Disappointed with location"
The location of the hotel is not near anything on the Riverwalk. I still had to drive and pay for parking to get to the popular places on the Riverwalk.Genuine Hotels.com guest review
"Very nice hotel. Second time to stay here."
Very clean, very close to court house and river walk activities. Bed was great and AC was perfect. The staff was very friendly and attentive. Free breakfast, Free WiFi and Free Parking made it a deal.Genuine Expedia guest review
"excellent, quite, & very curtious staff."
Its a little walk from the events of the Riverwalk downtown but worth it. Very quite and excellent hotel.Genuine Hotels.com guest review
Excellent place to stay.Genuine Hotels.com guest review
Awesome place to stay! We will definitely consider staying there again in the future. Room was clean, hotel appearance was great. Staff was very polite and always smiling. Breakfast is always an added bonus! The pricing was fair, and it really wasnt too far from the actual riverwalk. Definitely recommend this hotel.Genuine Hotels.com guest review
"Good Location, Spacious Rooms"
Nice hotel, great breakfast, location is pretty good too. Only complaint is the carpet was dirty. I have a 1 year old girl who crawls. After crawling around the room, her hands and knees were almost black. Other than this, the hotel was good.Genuine Hotels.com guest review
"We'll be back!!"
Awesome stay. Clean, quiet, convenient to downtown. Staff was extremely helpful and polite. The free breakfast was amazing and my kids loved it. So much to choose from as far as a hot or continental breakfast. Loved it. Only complaint I have is the rooms done have a microwave or freezer in the fridge.Genuine Hotels.com guest review
"Nice hotel very close to everything"
Overall great experience location , food, and hotel very nice .Genuine Expedia guest review
Hotel is located on the very far end of the Riverwalk. They offer free onsite self parking and a superb continental breakfast!. The décor of the room was somewhat dated. The hotel is extremely clean and a great buy for the money!Genuine Hotels.com guest review
Whent for my fiances birthday. Great hotel to stay at 10 min walk to the rivercenter. River runs through the back of the hotel. Its in great condition very nice fair price. I didn't find anything wrong with the hotel. I would stay there againGenuine Hotels.com guest review
"Very clean and cozy!"
Hotel staff were polite and friendly. Room was perfect!Genuine Hotels.com guest review
Staff are friendly and helpful. Complimentary breakfast was good, especially the fresh grapefruit segments and good selection of herbal teas. For me this is the perfect San Antonio location, close to Tower of Americas revolving restaurant, the Cathedral and Downtown architecture. The Alamo and busier part of the Riverwalk are a short walk away. One […] thing the bathroom door does not open unless the toilet seat/lid are raised- the bathroom would be difficult to use for anyone large or with mobility issues. Nice clean outdoor pool with bath towels provided. Large free parking lot- felt very safe. Read moreGenuine Hotels.com guest review
Was a good choice for price and included free parking which was a requirement of mine. Easy in and out and close to riverwalk and all the activities. We loved the restaurant Rosario's that the hotel staff recommended but the restaurant did not give us the free appetizer that we were given a voucher from the hotel for. They gave us an additional appetizer […] than what we ordered called the chiefs surprise and charged us .50, which was very odd. The breakfast in the morning was good with several selections. Overall good value. Read moreGenuine Expedia guest review
Rooms were excellent, spacious and modern for the money, and the Hotel staff were accomodating and helpful with every detail or need we had.Genuine Hotels.com guest review
All overall everything good , except No microwave in rooms. Only one in the lobby for the all inmates in the hotel!Genuine Hotels.com guest review
"Great place to stay!"
Very clean, nice people, but farther from the main River Walk area than we thought.Genuine Expedia guest review
Very nice place to stay. Service was great and friendly. I would defiantly stay there againGenuine Hotels.com guest review
Apparently, there was an issue that caused Hyatt Place to be overbooked because when I arrived with my 3 adults and 3 children, all that was left was 2 rooms with king beds, but Christine and Lori made sure we were taken care of!!! The facilities were clean, the beds super comfortable and the breakfast hot & yummy. We'll be back!!!!Genuine Hotels.com guest review
Had such a great time. The staff really made us feel like we where at home away from home. I will definitely return. Thank you guys for everything!Genuine Hotels.com guest review
"It was nice and comftroble"
The staff was verynice they help me with my needs, they let me borrow a crib and a cell phone charger. The room was clean and the food was good I will go back to it again.Genuine Expedia guest review
The hotel staff was wonderful & we had a great time.Genuine Hotels.com guest review
We stayed here for a little family San Antonio getaway. The hotel staff was very helpful and friendly. It was about a 10 minute walk to the main part of the Riverwalk but with the scenery it didnt matter. Large room. Being a family of 5 its hard to find a hotel to allow 5 in a room. We were very happy. Yes the bathroom is a little small but nothing […] that is a deal breaker in the room or the overall feeling. Very happy with our stay there and will definitely stay again.. Read moreGenuine Hotels.com guest review
It was a great location on the riverwalk. Only a 5 minute walk to all the shops and restraunts. Perfect for the family. The hotel itself was perfect and the breakfast buffet was excellent. Would definitely recomend to others staying with kids. Would definitely stay there again!!Genuine Hotels.com guest review
"Family Vacation Aug/2013"
Hotel price, service, breakfast and cleanliness were all good; however, I did not care for the room configuration. The bathroom sink and vanity are open concept with the bed area and is not private and disturbs others that are sleeping when one wakes prior to the others to get ready.Genuine Hotels.com guest review
"near. the heart of sidewalk"
very nice rooms and location a short walk to the heart of riverwalk even in summer heatGenuine Hotels.com guest review
Really great hotel.Genuine Hotels.com guest review
"On the river, but off the "river walk""
10 miles of San Antonio River trail to the south and two blocks to the river walk north made this the ideal location for us. Staff could not have been more accomodating. I had a 20 minute hike to my conference hotel, but saved over $50 a night since this hotel has free parking, a better than average free breakfast and complementary in-room WIFI. We […] will go back for a get-away weekend and to bike the Mission trail this fall. The comfort of the room would have also rated a 5 but for a slightly noisy AC. Read moreGenuine Hotels.com guest review
man it was the best. from the bar. john. cool like no other. service was good also. breakfast was awsome.. I would stay again n again n again...Genuine Hotels.com guest review
"Spacious Room--Convenient Location"
The property was well maintained; had a nice pool area; loved the view from the rear of the hotel because it was on the river. There are nice benches under a veranda for bird or river watching and old, historical houses across the water. The room was spacious with a full living/sitting room, mini kitchen, and comfy beds. Problems worth complaining about […] were the size of the bathroom (the door scraped the toilet!) and 2 menacing stains in the carpet. Yuck! Read moreGenuine Hotels.com guest review
This hotel was not worth $131 a night! You are paying more to be on the RiverWalk. It is an older Hyatt but it was clean & I liked the pull out sofa bed. I was expecting more for the price though. Next time, I will stay in a nicer hotel near Sea World.Genuine Hotels.com guest review
"Walking distance to Riverwalk restaurants"
Loved the location, free parking, and great breakfastGenuine Hotels.com guest review
Everything was great, but the only time we ordered food from the hotel cafe, the pizza dough was very raw. They kindly apologized and replaced it with a fully cooked one and returned our money. Overall, great stay!Genuine Hotels.com guest review
Very friendly and helpful staff. Breakfast was awesome. The room was very comfortable and clean. On quiet area of Riverwalk but only a couple of streets over from all the action..would definitely stay here again.Genuine Expedia guest review
"It was just and over night but everything was good"
I really don't have much to say,it was just a nice quiet stay very good continental breakfast and a nice staff,took care of our needs ....Genuine Expedia guest review
"Affordable and comfortable"
Not a luxurious break but everything worked out ok on our trip. It is a very busy hotel though. The line at breakfast was horrendous! Everyone must have come down to breakfast at the same time. But the hotel staff were impressive. Replenished the buffet very quickly and efficiently . A bit of a distance from the fun on the river walk but was fine for […] a short stay. Read moreGenuine Expedia guest review
"A nice place to stay"
Motel is a 10 minute walk along the river to the area where the actual riverwalk festivities occur. Location is easy to find. Price, Location, parking, and included breakfast make this a very cost effective place to stay. Rooms are nice size and we had 6 people in one room. The bathroom is what it is...very cramped. The bathroom door rubs the toilet […] seat every time you open or close it. A - very unrealistic view of how things actually work compared to what it looks like on paper- architect designed the bathroom. It could also have been designed with 2 queen beds instead of 2 doubles. That being said, it is a comfortable room. The outdoor pool and patio is nicely sized. Breakfast varied every morning which was nice and the staff was very friendly. Read moreGenuine Hotels.com guest review
They need to clean better under bed or behind the sofa bed. My son dropped my phone behind the couch and they were couple female pads and some underneath. Sofa bed pillows were really dirty and just flipped. Everything else was fine but I think cleaning can be improved.Genuine Hotels.com guest review
"Free parking, free breakfast and on The River Walk"
Overall fantastic experience. The bathroom was a little cramped. We could live with it. Best value on The River.Genuine Expedia guest review
"Great hotel. Superb views to san Antonio will go b"
Superb stay excellent atmosphere great treatment fully recommend it and would go back anytimeGenuine Expedia guest review
"Close to the Riverwalk"
From the start, the service was exceptional. The staff was prompt, friendly, and helpful. The hotel foyer, breakfast area and hallways were decorated with up to date modern taste and very nice. The room was also decorated with the same taste. You felt like a very important guest. The breakfast was amazing; many choices which included make your own yogurt […] or oatmeal; handmade breakfast sandwhiches; waffles, donuts, etc. We also were able to walk to the Riverwalk from the hotel; probably a 5-10 minute walk. We enjoyed our stay very much and will defiently be returning. Read moreGenuine Hotels.com guest review
Great personal service, location with river walk access but far enough off that you don't pay for it (1/4 mile walk to loop), super clean hotel with great amenities, pool, free parking (a big deal in San Antonio) complimentary hot breakfast every morning - a great place to stay.Genuine Hotels.com guest review
Loved the hotel, but the breakfast wasn't good!!!!Genuine Hotels.com guest review
Next time I am staying at Hyatt again! Very satisfied!Genuine Hotels.com guest review
Nice hotel, very friendly front desk, The biggest problem was that after our first full day there, we returned to our room at 9:00 p.m. to find that our room was not cleaned. Called to the desk and just had them deliver clean towels which they did promptly. The next day we left the room at 8:30a.m.and returned at 5:30p.m. and the room was again not […] serviced. We called the front desk and informed them of no service and they promptly sent a housekeeper up, who complained that she was supposed to be off work. On the next day we left the room at 8:30a.m. and came back at 3:30 to find the was not serviced yet. At least there were no complaints from the housekeeper when she came up to clean the room. This hotel has a great breakfast and is comfortable with the exception of a bathroom that is too small (the door hit the toilet lid if it wasn't put up). Housekeeping service really brought down their rating. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )