"Nice for the price"
The hotel was nice in general. Hotels.com should, however, be more specific in their description of location. This hotel is not quite on the River walk as stated in their description in respect to closeness to all the shops and restaurants. It's actually at a very end of the River walk, which is very nice for those who are looking for longer walks and […] for those who want to have an area to walk/run/exercise without congestion of other people. The actual hotel was nice/clean, however, the rooms we were in had a terrible problem with bathroom size. The doors hit/rubbed on the toilet commode when opening/closing the door. Very hard to move around inside the bathroom when showering/dressing,etc. No air vent air, so the decor inside the bathroom was beginning to wilt due to steam/moisture. The room itself is very nice with the veranda facing the river. 2 people can sit outside comfortably. Nice size TV and sofa sectional. Nice staff, very helpful and fast to accommodate guest requests. Read moreGenuine Hotels.com guest review
Bathrooms are small and it's a 10 minute walk to the Riverwalk despite the hotel's name; however, room was nice and clean, hotel staff was very nice and helpful, and included breakfast was very good.Genuine Hotels.com guest review
Awesome staff, very clean, nice pool great access to riverwalk. Walking distance to many attractions.Genuine Hotels.com guest review
Our stay here was excellent the pool was clean, breakfast was so good and clean, the staff was exceptional made our stay there so comforting. I received a tour of the motel when I arrived which made me feel right at home. The house cleaners were so professional and nice. Really appreciate their hard work. We will stay here againGenuine Hotels.com guest review
The room was big and fit the 5 of us comfortably with the double beds and couch. There was a nice vanity area, kitchenette, and closet. It wad short, easy walk to Riverwalk restaurants and bars. The free breakfast was actually really good, too!Genuine Hotels.com guest review
We are a family of 6, so it nice to find a decently priced hotel that could accomodate all of us in 1 room. Everything was really nice. My only complaint was that the couch-bed mattress seemed old and well broken in. Then again, I have never met a comfortable couch-bed. Breakfast was good and the pool was very nice as well. The location was great as […] well, right on the riverwalk. We followed the river all the way to Alamo Plaza. Read moreGenuine Hotels.com guest review
After staying at several hotels throughout all the times I vacationed in San Antonio I have to say that the Hyatt is by far my favorite place. The staff was very friendly and very helpful the whole time. The breakfast was very good and warm. And they always put fresh new batches of everything if it runs low. You can literally get to the river walk by […] leaving the back of the hotel and it doesn't even take more than 5 minutes. The rooms were really fancy and very well taken care of. The rooms are amazing except the only downside about it is that the restrooms are extremely small but that doesn't take away anything from how amazing the hotel stay was. I would highly recommend it. Read moreGenuine Hotels.com guest review
Was disappointed where hotel was located. Pool was not clean and on Hot tub as advertised. Will not stay there again.Genuine Hotels.com guest review
"Great Value for the $$"
Arrived after driving in from Houston. Immediately greeted by friendly staff. They made sure family was all set and that we knew where all of the amenity were. Very friendly staff! Would definitely stay here again. Clean and comfortably!Genuine Hotels.com guest review
Had a lot of fun and hotel was goodGenuine Hotels.com guest review
Staff was amazing. Hotel was beautiful. Rooms big. Will stay here again.Genuine Hotels.com guest review
The Hotel staff was excellent, Rooms were very clean and comfortable and had a great Breakfast...Genuine Expedia guest review
"Very pleased with hotel"
Overall I was satisfied. The bathroom is very small, but everything else was great. For the price, free internet, and free parking...you cant beat it. Other hotels in the area were much more expensive and no free parking or internet. Fairly close to Alamo, Riverwalk, and Hemispark. The short walk was quite pleasant. Would stay here again.Genuine Hotels.com guest review
"Best hotel for the price"
With breakfast included, excellent free wifi, and free parking this hotel gives you the best value for the price in the Riverwalk. The rooms are huge and comfy, and the balcony facing the river is also nice. The hotel is a bit far from the main attractions on the Riverwalk, so if you don't mind walking a few extra blocks this is the hotel for you. I […] highly recommend it. Read moreGenuine Hotels.com guest review
Hotel service was great.Genuine Hotels.com guest review
"Excellent service and great hotel!"
My only critique is that although it is on the Riverwalk it is pretty far from the main portion so we had to walk pretty far to eat and shopGenuine Expedia guest review
On vaction and the breakfast was good. Room was clean vary spacious. Liked the areaGenuine Expedia guest review
"Great place to stay"
The free breakfast, free parking and location of the hotel make it a great place to stay. We have stayed there 3 times now and probably will again.Genuine Hotels.com guest review
"Great value. Very comfortable room !!"
Bed & Pillows were SOOO comfortable! Room was spacious and clean. Parking was free. which is an awesome bonus in comparison to most of the other hotels downtown ($ 25 to 30). It is a little bit off of the beaten path from the main river walk drag, but we enjoyed the walk. We would absolutely stay there again. Staff was also very friendly and helpfu […] l. Read moreGenuine Expedia guest review
"The perfect place for a weekend getaway"
My woman and I just came back from a weekend getaway in San Antonio. I must say I was a little down to have to leave. I shopped around for a place to stay in SA and I came across the Hyatt Place, which already had good reviews so we gave it a go. The first thing you notice is the very nice building it self, with a free parking lot. No need to pay some […] one 50.00 dollars to park you car when its almost impossible to drive in SA anyway. Walking is your best bet. I lets you take in all that SA had to offer. Back to the hotel. We were checked in right away by a very nice clerk who gave us a tour of the hotel and gave good recommendations for local dining. As soon as you walk in the hotel, you can smell the clean and crisp air, and in walking into your room, you find a cozy yet spacious room. Clean beds, clean bed spreads, clean pillows, and I must say a clean bathroom. The hotel it self had a 40" tv which was great when we came back from the historic district. We made some drinks at the little bar area with a sink, and ordered a movie. The A.C in this rooms can really put out the kind of cold air which makes you sleep like a baby. It is a family orientated hotel which mean if you are looking for a noisy and "in the action" kind of stay it wont suit you. Its right by a really nice and quiet part of the river walk. The breakfast was good, for being hotel breakfast. You have you choice to pick from of everything from eggs to cereal. Read moreGenuine Expedia guest review
Beautiful hotel with great service in good location..short walk to shopping and restarauntsGenuine Hotels.com guest review
"River Walk Bargain"
Everything was great, from the room, to the location (walking distance from downtown), to the breakfast. Will stay here again next time I'm in San Antonio.Genuine Hotels.com guest review
nice stay overall, you cant beat free parking and free breakfast. Pool is a bit dingy and there is a huge construction site next door. Overall very good stay.Genuine Hotels.com guest review
"Great room; tiniest bathroom ever"
Nice hotel room, right off the river. Breakfast each morning was good - some items (like the eggs and pancakes) were not hot (they place them on platters after making them, not in lidded containers). I would have liked flavored coffee creamers but they don't have any - so coffee was so-so. Room was comfortable and large, but the bathroom was super tiny. […] The sink was outside the bath - nice. But the toilet and shower were squeezed into the 'bathroom' and you had to stand in the shower or beside the toilet in order to shut the bathroom door. Really. I couldn't stand it. Otherwise, room was great, bed was comfortable. Read moreGenuine Hotels.com guest review
We enjoyed our stay and had a great time in San Antonio.Genuine Expedia guest review
No hot water for showers on the first morning, something was brokenGenuine Expedia guest review
"Over price for what you get"
Staff of the hotel was outstanding the best we have evr incountered Room servive so so never replaced the coffee for the room Breakfast was a cholestral night mareGenuine Expedia guest review
Loved the seating area in the room; though the bathroom was a bit cramped. Also enjoyed the casual breakfast dining atmosphere. When returning to San Antonio we will definitely stay here again. Staff was knowledgable of the area and very friendly.Genuine Hotels.com guest review
The hotel was great for a family of 4. Sofa bed and 2 double beds made sure we had plenty of room. Only thing that was i wouldnt say bad but wasnt good the bathroom was a little cramped. Other than that room was great and clean. You can walk to the river (about 10 min) Also had a nice pool to relax in. Over all I will be back again.Genuine Hotels.com guest review
Great service wonderful staff.Genuine Hotels.com guest review
It was a very pleasurable and relaxing stay.Genuine Hotels.com guest review
Had a great time staying at the hotel, I would recommend this hotel to anyone.Genuine Expedia guest review
I like the free parking and not far from the river walk.Genuine Hotels.com guest review
My boyfriend and I enjoyed our stay here. We were visiting San Antonio to attend a function at the Alamodome and explore the River Walk. Location: The hotel backs up to a non-commercialized part of the River Walk. If you go out of the back doors of the hotel, the river is right there. You can follow the river right to the fun/downtown part of the River […] Walk. We appreciated that the hotel was not in the middle of the downtown part of the River Walk because downtown gets insanely busy and we're more reclusive. Parking was perfect; we just parked in the front parking lot, which was fairly empty (much preferred this to having to pay a valet or maneuver around pedestrians). The Room: We reserved a room w/a king sized bed, and was surprised to find that there was also a sectional couch, large flat screen tv, and a mini-fridge. Another plus was the walk-in shower with a glass door. My only complaints would be that there was no blow dryer and very little counter space around the sink. The hotel lobby is also really pretty and kept crystal clean. Service: the man who checked us in was extremely friendly. Other than that, we did not really interact with the staff much. But the free breakfast was really good. Tips: Wake up early. We woke up at 6am, breakfast at 7 (and were among the few that were there, later in the morning it gets pretty busy at the breakfast), and made it out to the river walk around 7:45 am. We love the outdoors, so we were there far more for the sights and scenery than the shopping. Other than a few early-morning joggers, we had the entire River Walk and all of its beauty all to ourselves. Read moreGenuine Hotels.com guest review
Great location on the river walk. Staff was friendly and the rooms were very clean. The only downfall was the bathroom was small but the room made up for that.Genuine Hotels.com guest review
My wife and I planed a trip to San Antonio so we could explore the river walk. We wanted to stay on the river walk where all the action was. The main issue with all the hotels on the main part of the river walk was the valet parking and the cost of parking. We had no interest in asking someone to please get our car when we wanted to use it. I found […] the Hyatt Place located on the river but two blocks from the main action. The parking was free. You could walk out of the back of the hotel and you were on the river. It was about a 10 minute walk to the main part of the river walk. We took advantage of the great free breakfast each morning. The room was spacious and very comfortable. Nice swimming pool. The staff was very friendly and helpful. We spent 4 nights there and would most definitely stay there again. Read moreGenuine Expedia guest review
"Adjacent to River Walk"
I read the reviews and booked this hotel we as a family enjoyed it very friendly staff The breakfast was great We will definetly come again.Genuine Hotels.com guest review
Unfortunate construction going on by pool & parking area. Bathrooms were very small! Luckily we are not large people could barely close door to use toilet or tub. Lobby was odd place for people eating breakfast while checking in or out. Very clean although thin wallsGenuine Expedia guest review
Bathrooms are too smallGenuine Hotels.com guest review
"easy access to Riverwalk"
Only minor issue was bathroom size. Bathroom door would not shut unless you lifted the lid/seat. Enjoyed our stay!!Genuine Hotels.com guest review
Picked this hotel so we could walk to NIOSA and the river walk for drinks after and it was a perfect location. Bathroom is really small but it was a good stay.Genuine Expedia guest review
The hotel was a lot further from the main part of the river walk than what I was told. The bathroom was TINY.Genuine Hotels.com guest review
I had total of 6 person in my room and everybody was decently confortable. Good location, very clean, nice view. Breakfast was a little busy.Genuine Hotels.com guest review
"Will Stay Here Again"
We were very pleased with the front desk service and the central location. The Riverwalk was just outside the back door. Beautiful view at night. We booked two rooms and both were well maintained and roomier than we expected. Next time we go to San Antonio we will stay at the Hyatt Place.Genuine Hotels.com guest review
Very nice hotel And would luv to come back for the next stay! The staff was very helpful and friendly and the breakfast was delicious!Genuine Expedia guest review
I DONT KNOW IF IT WAS OUR LUCK BUT IT WAS A TERRIBLE EXPERIENCE, FIRST WE WERE AT ROOM 208 AND FOR 2 DAYS THEY WERE WORKERS OUTSIDE MY WINDOW FIXING THE ROOF, SO AT 7AM THEY STARTED TO WORK SO IT WAS IMPOSSIBLE TO CONTINUE SLEEPING, AND BEING WITH A ONE YEAR OLD AND 9 YEAR OLD OBVIOUSLY IT WAS TERRIBLE, WE COULDT REST, IN OUR VACATION WE NEED TO WOKE […] UP REALLY EARLY, WE TOLD THE STAFF AND THEY REALLY NICE CHANGED US THE ROOM TO 716 WHICH WAS BETTER BUT THE LAST DAY WE WOKE UP 7AM TO START PREPARING US TO GO THE AIRPORT BUT WE COULDT TAKE A SHOWER, WATER PREASSURE HAD A PROBLEM, STAFF HELP US IN OPENED A ROOM JUST TO SHOWER IN A LOWER FLOOR, WE ARRIVE LATE TO THE AIRPORT DUE TO THIS SITUATION. I DONT KNOW IF ALWAYS IS LIKE THIS OR IS BECAUSE THEY ARE DOING SOME WORKING BUT FOR MY EXPERIENCE WAS TERRIBLE, ALSO I HAD TO ADD THAT THE STAFF AT ALL MOMENT WERE SO NICE WITH US AND HELP US WITH EVERY SITUATION, BUT I WILL NOT COME BACK TO THIS HOTEL FOR SURE Read moreGenuine Expedia guest review
"Nice hotel on Riverwalk"
The staff was very nice and the room was very large and comfortable. We requested some new bedding when we arrived because we noticed a very small stain on one of the sheets, and we were accommodated immediately. There was also a follow-up call from management to see if everything was OK, or if we would prefer to have another room. We were only there […] one night so I didn't have time to check out all the facilities, but I would definitely stay there again. Read moreGenuine Expedia guest review
"Awesome Mother-Daughter Weekend!"
My daughter and I stayed here for a weekend together. We couldn't have asked for better. The free parking, the location (on the Riverwalk, but not right in the midst of the noise and crowds), the BREAKFAST!, and the heated pool...it was a complete hit with my daughter and me! There was a little renovation going on, but the noise was minimal to non-existent, […] and the mess was mainly outside. The rooms were spacious and modern...we loved the "living room" feel just a few feet away from our comfy beds. The staff was particularly helpful at check-in and check-out and also with directions to places on the Riverwalk. Highly recommend! Read moreGenuine Hotels.com guest review
Excellent hotel! The staff was great! They were very helpful! Room was very nice!Genuine Expedia guest review
very enjoyableGenuine Hotels.com guest review
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