"Best hotel for the price"
With breakfast included, excellent free wifi, and free parking this hotel gives you the best value for the price in the Riverwalk. The rooms are huge and comfy, and the balcony facing the river is also nice. The hotel is a bit far from the main attractions on the Riverwalk, so if you don't mind walking a few extra blocks this is the hotel for you. I […] highly recommend it. Read moreGenuine Hotels.com guest review
Hotel service was great.Genuine Hotels.com guest review
"Great place to stay"
The free breakfast, free parking and location of the hotel make it a great place to stay. We have stayed there 3 times now and probably will again.Genuine Hotels.com guest review
Beautiful hotel with great service in good location..short walk to shopping and restarauntsGenuine Hotels.com guest review
"River Walk Bargain"
Everything was great, from the room, to the location (walking distance from downtown), to the breakfast. Will stay here again next time I'm in San Antonio.Genuine Hotels.com guest review
nice stay overall, you cant beat free parking and free breakfast. Pool is a bit dingy and there is a huge construction site next door. Overall very good stay.Genuine Hotels.com guest review
"Great room; tiniest bathroom ever"
Nice hotel room, right off the river. Breakfast each morning was good - some items (like the eggs and pancakes) were not hot (they place them on platters after making them, not in lidded containers). I would have liked flavored coffee creamers but they don't have any - so coffee was so-so. Room was comfortable and large, but the bathroom was super tiny. […] The sink was outside the bath - nice. But the toilet and shower were squeezed into the 'bathroom' and you had to stand in the shower or beside the toilet in order to shut the bathroom door. Really. I couldn't stand it. Otherwise, room was great, bed was comfortable. Read moreGenuine Hotels.com guest review
Loved the seating area in the room; though the bathroom was a bit cramped. Also enjoyed the casual breakfast dining atmosphere. When returning to San Antonio we will definitely stay here again. Staff was knowledgable of the area and very friendly.Genuine Hotels.com guest review
The hotel was great for a family of 4. Sofa bed and 2 double beds made sure we had plenty of room. Only thing that was i wouldnt say bad but wasnt good the bathroom was a little cramped. Other than that room was great and clean. You can walk to the river (about 10 min) Also had a nice pool to relax in. Over all I will be back again.Genuine Hotels.com guest review
Great service wonderful staff.Genuine Hotels.com guest review
It was a very pleasurable and relaxing stay.Genuine Hotels.com guest review
I like the free parking and not far from the river walk.Genuine Hotels.com guest review
My boyfriend and I enjoyed our stay here. We were visiting San Antonio to attend a function at the Alamodome and explore the River Walk. Location: The hotel backs up to a non-commercialized part of the River Walk. If you go out of the back doors of the hotel, the river is right there. You can follow the river right to the fun/downtown part of the River […] Walk. We appreciated that the hotel was not in the middle of the downtown part of the River Walk because downtown gets insanely busy and we're more reclusive. Parking was perfect; we just parked in the front parking lot, which was fairly empty (much preferred this to having to pay a valet or maneuver around pedestrians). The Room: We reserved a room w/a king sized bed, and was surprised to find that there was also a sectional couch, large flat screen tv, and a mini-fridge. Another plus was the walk-in shower with a glass door. My only complaints would be that there was no blow dryer and very little counter space around the sink. The hotel lobby is also really pretty and kept crystal clean. Service: the man who checked us in was extremely friendly. Other than that, we did not really interact with the staff much. But the free breakfast was really good. Tips: Wake up early. We woke up at 6am, breakfast at 7 (and were among the few that were there, later in the morning it gets pretty busy at the breakfast), and made it out to the river walk around 7:45 am. We love the outdoors, so we were there far more for the sights and scenery than the shopping. Other than a few early-morning joggers, we had the entire River Walk and all of its beauty all to ourselves. Read moreGenuine Hotels.com guest review
Great location on the river walk. Staff was friendly and the rooms were very clean. The only downfall was the bathroom was small but the room made up for that.Genuine Hotels.com guest review
My wife and I planed a trip to San Antonio so we could explore the river walk. We wanted to stay on the river walk where all the action was. The main issue with all the hotels on the main part of the river walk was the valet parking and the cost of parking. We had no interest in asking someone to please get our car when we wanted to use it. I found […] the Hyatt Place located on the river but two blocks from the main action. The parking was free. You could walk out of the back of the hotel and you were on the river. It was about a 10 minute walk to the main part of the river walk. We took advantage of the great free breakfast each morning. The room was spacious and very comfortable. Nice swimming pool. The staff was very friendly and helpful. We spent 4 nights there and would most definitely stay there again. Read moreGenuine Expedia guest review
"Adjacent to River Walk"
I read the reviews and booked this hotel we as a family enjoyed it very friendly staff The breakfast was great We will definetly come again.Genuine Hotels.com guest review
Unfortunate construction going on by pool & parking area. Bathrooms were very small! Luckily we are not large people could barely close door to use toilet or tub. Lobby was odd place for people eating breakfast while checking in or out. Very clean although thin wallsGenuine Expedia guest review
Bathrooms are too smallGenuine Hotels.com guest review
"easy access to Riverwalk"
Only minor issue was bathroom size. Bathroom door would not shut unless you lifted the lid/seat. Enjoyed our stay!!Genuine Hotels.com guest review
Picked this hotel so we could walk to NIOSA and the river walk for drinks after and it was a perfect location. Bathroom is really small but it was a good stay.Genuine Expedia guest review
The hotel was a lot further from the main part of the river walk than what I was told. The bathroom was TINY.Genuine Hotels.com guest review
I had total of 6 person in my room and everybody was decently confortable. Good location, very clean, nice view. Breakfast was a little busy.Genuine Hotels.com guest review
"Will Stay Here Again"
We were very pleased with the front desk service and the central location. The Riverwalk was just outside the back door. Beautiful view at night. We booked two rooms and both were well maintained and roomier than we expected. Next time we go to San Antonio we will stay at the Hyatt Place.Genuine Hotels.com guest review
Very nice hotel And would luv to come back for the next stay! The staff was very helpful and friendly and the breakfast was delicious!Genuine Expedia guest review
I DONT KNOW IF IT WAS OUR LUCK BUT IT WAS A TERRIBLE EXPERIENCE, FIRST WE WERE AT ROOM 208 AND FOR 2 DAYS THEY WERE WORKERS OUTSIDE MY WINDOW FIXING THE ROOF, SO AT 7AM THEY STARTED TO WORK SO IT WAS IMPOSSIBLE TO CONTINUE SLEEPING, AND BEING WITH A ONE YEAR OLD AND 9 YEAR OLD OBVIOUSLY IT WAS TERRIBLE, WE COULDT REST, IN OUR VACATION WE NEED TO WOKE […] UP REALLY EARLY, WE TOLD THE STAFF AND THEY REALLY NICE CHANGED US THE ROOM TO 716 WHICH WAS BETTER BUT THE LAST DAY WE WOKE UP 7AM TO START PREPARING US TO GO THE AIRPORT BUT WE COULDT TAKE A SHOWER, WATER PREASSURE HAD A PROBLEM, STAFF HELP US IN OPENED A ROOM JUST TO SHOWER IN A LOWER FLOOR, WE ARRIVE LATE TO THE AIRPORT DUE TO THIS SITUATION. I DONT KNOW IF ALWAYS IS LIKE THIS OR IS BECAUSE THEY ARE DOING SOME WORKING BUT FOR MY EXPERIENCE WAS TERRIBLE, ALSO I HAD TO ADD THAT THE STAFF AT ALL MOMENT WERE SO NICE WITH US AND HELP US WITH EVERY SITUATION, BUT I WILL NOT COME BACK TO THIS HOTEL FOR SURE Read moreGenuine Expedia guest review
"Nice hotel on Riverwalk"
The staff was very nice and the room was very large and comfortable. We requested some new bedding when we arrived because we noticed a very small stain on one of the sheets, and we were accommodated immediately. There was also a follow-up call from management to see if everything was OK, or if we would prefer to have another room. We were only there […] one night so I didn't have time to check out all the facilities, but I would definitely stay there again. Read moreGenuine Expedia guest review
"Awesome Mother-Daughter Weekend!"
My daughter and I stayed here for a weekend together. We couldn't have asked for better. The free parking, the location (on the Riverwalk, but not right in the midst of the noise and crowds), the BREAKFAST!, and the heated pool...it was a complete hit with my daughter and me! There was a little renovation going on, but the noise was minimal to non-existent, […] and the mess was mainly outside. The rooms were spacious and modern...we loved the "living room" feel just a few feet away from our comfy beds. The staff was particularly helpful at check-in and check-out and also with directions to places on the Riverwalk. Highly recommend! Read moreGenuine Hotels.com guest review
Excellent hotel! The staff was great! They were very helpful! Room was very nice!Genuine Expedia guest review
very enjoyableGenuine Hotels.com guest review
The front desk people are so nice! Location was not close to the center, but we didn't mind walking. Free parking is a major plus with plenty of parking!! Definitely would stay here again when making a trip to the Riverwalk.Genuine Hotels.com guest review
"Roomy, comfortable and clean hotel in San Antonio"
We stayed 6 nights at the Hyatt Place San Antonio. We checked in late, so though we had asked for two rooms with double beds in each, only one was available for our first night, but the staff was great about shifting us on the second night. The rooms were quite roomy, comfortable and clean. The staff was very helpful. The breakfasts were decent. Lots […] of food available and a variety of dishes. Though the hotel is not on the central part of the Riverwalk, it was a short walk to the busy part of town and we made this trip multiple times during the course of our visit. If you walk the other direction from town, there are also a couple of very good restaurants within walking distance including Rosario's and a delightful pizza/sandwich/beer cafe called The Station Cafe. Read moreGenuine Expedia guest review
I've been to San Antonio numerous times and for the most part I walked around the restaurant area on both banks of the River Walk. Hyatt Plaza is on the River Walk just a short walk north to the restaurant area. The second day of our trip we decided to walk south. And what a great surprise!!! The area was serene, the path treelined, a few walkers and […] just a few bicyclists. It was wonderful. We stopped at Guenters Restaurant and enjoyed the best meals we ever had in SA. The next day, we went back for breakfast and it was every bit as good. And very reasonable . They are open from 7 a.m. to 3 p.m. Read moreGenuine Expedia guest review
"Very Nice Hotel and Accomodating Staff!"
Just a few short blocks from the convention center and the main part of the river walk. The hotel staff was amazing! They were all extremely friendly even though it was crazy busy with the Fiesta and volleyball teams! The maintanence guy always said hello. The front desk staff always had a smile on their face. The breakfast was fantastic every day with […] a plentiful variety! Read moreGenuine Expedia guest review
Overall, everything was excellent. The only negative situation was with the bar. I ordered a margarita at the bar and after the hostess spent about 5 minutes away, came back to said they were out of margarita mix. I was sad. :)Genuine Hotels.com guest review
"great place to stay"
Great hotel in a great location.Genuine Hotels.com guest review
"Nice, but not close to attractions"
Great hotel, about 5-10 to attractions thoughGenuine Hotels.com guest review
The staff was very warm and friendly. Location was awesome, located right on the river walk, close enough to walk to everything. Breakfast was the best. We will definitely stay there on our next trip to San Antonio..Genuine Hotels.com guest review
Great place to stay!!Genuine Hotels.com guest review
Its a very nice hotel just like reviews say its on the more quiet side of the river walk and it is a little walking distance but I would stay here again!Genuine Expedia guest review
"Very Convenient Location, Great Staff"
We traveled by train for 11 hours before reaching San Antonio. The location of this hotel was less than a mile from the train station. We only rented a car for a one day excursion, so proximity to the river walk was important. I was also traveling with two 10 year old boys, so safety was a factor in choosing a hotel. The busy section of the river walk […] is about a half mile walk right out the back door of this hotel. Perfect quiet location within walking distance to all of the activities this interesting town has to offer. The bathroom is small but how much time do you spend in there anyway? Also, it is not a new construction, so there was a slight musty smell in the room that went away quickly once you were inside. A great free breakfast was served every morning and a full gallery menu was offered for service (including caloric content of each item) for 24 hours every day. The counter had drinks and snacks for sale but there are no vending machines on the property. I would definitely stay here again and recommend it to my friends and family. The staff at this hotel is first class. I mentioned that I wanted to take the boys to the Natural Bridge Caverns to Tim, the night manager and the next morning he slipped directions to the caverns as well as directions to the nearest car rental place under our door. Read moreGenuine Hotels.com guest review
"Fine night at Fiesta"
Staff was nice , courteous and friendly. Nice amenities. Great location for Riverwalk.Genuine Hotels.com guest review
"It was a great Riverwalk Location!"
We parked the car and were able to just walk a couple of blocks on the Riverwalk to the shops and restaurants and other popular destinations. There is so much to do and see. a couple of days just wasn't long enough.Genuine Expedia guest review
From the minute we stepped into the hotel until we left, the entire staff was responsive to us. We asked for extra blankets and they were brought to us quickly key. Breakfast was served with much attention to detail. Will stay again.Genuine Hotels.com guest review
This hotel was in the perfect place for us-- 10 minute walk to the convention center, on the Riverwalk just 10 minutes from the main part, and adjacent to La Villita. The room was spacious and comfortable, and the staff was very helpful. Even though we were on the quiet end of the Riverwalk, trains (with their horns) and buses ran all night. We learned […] the first night that the A/C on high covers the noise. Read moreGenuine Expedia guest review
The staff was so nice, they went out of their way to help you. The breakfast was delicious. We really enjoyed our stay.Genuine Expedia guest review
I really enjoyed my stay at this hotel. It's located a few blocks away from downtown just a short walk away but it's also far enough to have a good night rest with out too much noise from downtownGenuine Expedia guest review
"Great staff! Very friendly!"
The staff was so nice! Especially the two gentleman working they always asked if we needed anything. They also let us do a late check out since we had car problems. They were patient with us & held our stuff at front desk as well. The hotel is very nice & out room was comfortable although the beds were a little small. Not queen beds. Still a great room […] for the value. Read moreGenuine Expedia guest review
Nice place with free parking, free wi-fi, and free breakfast. By the river walk and very short walking distance to the center of the crowded river walk. Had a nice run on the opposite direction (away from the downtown). Very beautiful scenery and you can go as many miles as you want (we did 8 miles due to our schedule).Genuine Hotels.com guest review
Enjoyed our stay! Good downtown location, awesome breakfast!Genuine Expedia guest review
"Nice hotel, great rooms!"
My room was great, I love all the space. The staff left something to be desired. They weren't overly helpful or attentive. I requested a late check out and talked to 3 people about it before it was confirmed. Also, I ordered an item from the gallery menu. It was wrong and took a long time to correct a simple omission. I needed a receipt for business […] purposes on check out and they wouldn't give me one. Nothing major but it just started to add up to frustration. I was attending a conference at the convention center. It's a 10 minute walk there, I didn't walk it at night alone because it's a little far from the busy areas. Read moreGenuine Expedia guest review
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