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Located in Mount Laurel (Cherry Hill - Mt. Laurel, New Jersey), DoubleTree Suites by Hilton Hotel Mt. Laurel is close to Moorestown Mall, Garden State Discovery Museum, and Laurel Acres Park. Additional area attractions include Cherry Hill Mall and Pennsauken Country Club.
DoubleTree Suites by Hilton Hotel Mt. Laurel has an indoor pool and a fitness facility. Complimentary wireless Internet access is available in public areas. This 3-star hotel features business amenities including a 24-hour business center, small meeting rooms, and audiovisual equipment. This business-friendly hotel offers a restaurant, a coffee shop/café, and a bar/lounge. The staff can provide wedding services and event catering. Additional amenities include multilingual staff, gift shops/newsstands, and laundry facilities. Self parking is complimentary. This is a smoke-free property.
Rooms open to balconies or patios. The 204 air-conditioned guestrooms at DoubleTree Suites by Hilton Hotel Mt. Laurel include MP3 docking stations and laptop-compatible safes. Beds have pillowtop mattresses, down comforters, down blankets, and premium bedding. Wireless and wired high-speed Internet access (surcharge) is provided. Televisions are equipped with premium cable channels and pay movies. All accommodations provide desks, ergonomic chairs, and direct-dial phones with voice mail. Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. All units have kitchenettes with microwaves, refrigerators, and coffee/tea makers. Additional amenities include complimentary weekday newspapers and irons/ironing boards. In addition, amenities available on request include a turndown service, hypo-allergenic bedding, and wake-up calls. Housekeeping is offered daily. Renovation of all guestrooms was completed in January 2012.
My family and myself really enjoyed the suite, I would recommend Double Tree to anybody the custmer services really made us feel wanted and when spring/summer fully comes in we look forward to returning.Genuine Hotels.com guest review
The hotel room was spacious, clean, and comfortable.Genuine Hotels.com guest review
Clean room. Could have been more quiet. Overall very nice. GG's restaurant was fabulous!Genuine Hotels.com guest review
"Quite night sleep"
Couldn't find one thing to complain about.Genuine Hotels.com guest review
Very nice hotel. Comfortable spot, Could use full length mirror and a shower cap, thoughGenuine Hotels.com guest review
"Great rooms for anyone"
The rooms are very spacious I was very happy with thatGenuine Expedia guest review
"Not as I expected"
I had requested non-smoking room but the room smelled smoke although there was a small sign saying "Thank you for not smoking" I am senesitive to smoke I can tell from good distance. When I questioned the fron desk, the lady did not agree with me. I ahd to open all the windows in cold whether to partially eliminate the smell. Front desk was disorganized […] during my check in. I wasted my money for sure.I am not going there next time for sure. Read moreGenuine Hotels.com guest review
"Great for traveling or a vacation in the area."
We entered their restaurant about 20 minutes before closing because of our late arrival. They were wonderful and the service was great. Definitely going back to the hotel again and the restaurant. Food was great, too!Genuine Expedia guest review
"Another visit to Doubletree"
Overall our stay was great. One complaint - the pool. The water in the pool was HOT, like the temperature of a hot tub/whirlpool. Yet, the hot tub was cool. It was very uncomfortable being the pool. Nothing like sweating while you're swimming. Also, there were 2 seperate groups of people that came in who proceeded to jump in the pool with their clothes […] on. Two girls (not even young girls) were wearing their camisoles and underwear. Gross. I hightailed it out of there. The rest of the stay was as good as the last time I was there. Room was clean and comfortable. Location of hotel is great, lots of restaurants around. Very close to NJ Turnpike. Read moreGenuine Hotels.com guest review
"GREAT NIGHT FOR A SWIM!!!!"
The Pool is Amazing - the staff was not friendly, and there was a lack of housekeeping and maintenance.Genuine Expedia guest review
"A good place with no big problem"
The place is very nice, and I could not complain at all about our one night stay. The restaurant is pricey, so unless money is no object, looking into something local is a definite for a family of modest means.Genuine Expedia guest review
"Typical Double Tree Quality"
Nice comfortable hotel. Good fitness center and pool. Convenient location to downtown Philly (you can be in downtown Philly in 30 minutes at peak rush hour). Would stay there again.Genuine Hotels.com guest review
Hotel staff was very pleasant and helpful. The room was very nice and clean. We appreciated the flat screen tvs and the separate living room area. The restaurant food in the hotel was very good. Overall, it was a very pleasant stay and I would highly recommend this hotel.Genuine Expedia guest review
"not interested in future visits !!!"
Balcony had trash and a living room chair on it. Broken toilet paper holder. Thermostat display was in Celsius not Fahrenheit maintenance could not fix. Bedroom significantly warmer!! An outdated phonebook is provided in room. . . Worthless for new local business/restaurantsGenuine Expedia guest review
"A Little Misleading"
We are on the road for 3 weeks and wanted to stay some place a little nicer over the weekend. The "patio" the room opened up to was barely a balcony and had no room for even a chair. The room and bed were comfortable, but there was not a shower/ tub combination which is specifically mentioned in the description. The elevator was convenient, but the […] door to the outside opened to a flowerbed with a dirty sock, red solo cups and cigarette butts that were not removed even the next day. It was nice but for less money 2 blocks away you could choose the Hyatt House which is MUCH nicer and has a full kitchen or Extended Stay Deluxe which is just as nice and also has a full kitchen., Read moreGenuine Hotels.com guest review
I would recommend this hotel to everyone if you stay in the area. Hotel staff is very professional, courteous, & responsive to your needs.Genuine Expedia guest review
"rating room service"
The hotel was very inviting. The hotel staff was curtieous and friendly, even gave me warm cookies. The beds were comfortable and clean, I would visit this hotel again 4.5 rating.Genuine Expedia guest review
"Very nice hotel"
Hotel room was really nice. We had problem because expedia said the room was a two king bedroom and the hotel did not have two king bed rooms. However, Expedia was excellent about giving us a credit for the inconvenience. Unfortunately my son ended up sleeping on a very uncomfortable sofa bed. In spite of that, I would definitely stay here again, but […] not in a room requiring use of the sofa bed. Read moreGenuine Expedia guest review
"Great Value Hotel"
We arrived for one night to attend a wedding in the hotel next to the Double Tree hotel. At first, we were sent to a stinky outdated room with ancient TV facing the dumpster in the back of the hotel. I called the reception desk to complain an we were promptly changed to a much nicer room near the lobby that was updated and smelled OK. The only complaint […] I have is that the doors and walls are paper thin and you can hear every conversation from the hallway. Also, the sofa is extremely uncomfortable to sleep on. The toilet paper dispenser was broken. But the hotel is a great value for what you get (a suite) and the bathroom is really big. The staff was very friendly. I would only come here for another event, this is not a luxury destination. The 3 star rating is accurate. Read moreGenuine Hotels.com guest review
"Decent experience but........"
Our room was a suite, but the bedroom could not be cooled off... the air vent was in the living area and did not circulate well. Also, the pool area was EXTREMELY HOT. It was too hot to enter the area so we had to sit outside. They probably need a better system to circulate air in and out of the indoor pool area. Overall, I was satisfied with the hotel […] and would stay there again. Read moreGenuine Hotels.com guest review
"Great room - doubletree suites"
Loved the room, big living room, refrigerator, microwave, coffee pot, big bedroom and bathroom. Tvs were a little outdated but no big deal. Had a 1st floor room which had sliding doors to parking lot, which was great for loading and unloading the car, but kind of creeped me out at night. They did lock, but being a woman with a young child alone had […] me double and triple checking that lock. Back of the hotel was quiet and deserted. The pool was nice, but glass atrium room it's in was like an oven (very hot weekend) so unless you're in the water the whole thing, it was unbearable. Staff was really great. The restaurant on site was great too. Also close to many other restaurants. Overall had a great stay. Read moreGenuine Hotels.com guest review
It was clean, comfortable and priced right. We loved itGenuine Hotels.com guest review
"Enjoyable Stay @ Double Tree"
The beds were fabulous! So very comfortable. Three of us all said the same thing, "The beds are great!" We felt like we were floating on clouds!Genuine Expedia guest review
Loved it. Friendly and very comfortable. Kid friendly!Genuine Hotels.com guest review
"Business traveler from CA"
All-in-all good hotel. Had to pay extra for breakfast and internet access. Remodelling going on in section of hotel I stayed in, electric equipment started before 7:30am. Stairways littered with construction dust and some wood chips. Ice makers on 2nd and 3rd floor in my section of hotel not functioning. On my two-day stay room service did not show […] up till 2pm, I was doing business work so turned them away. Bathroom very clean, beds very comfortable, very quite after 5pm. Read moreGenuine Expedia guest review
Meet all expectations. Good location to south Jersey. Clean rooms and very comfortableGenuine Expedia guest review
Except for the road noise from vehicle traffic there were no problems. We were not next to a highway just a side road but it was still loud enough to wake someone up. The facility and staff were great.Genuine Expedia guest review
Nice place clean and friendly could use LCD tvs instead of the tubes but other than that a plusGenuine Hotels.com guest review
"The Suite Experience"
I had the best experience ever as this was the first time that I stayed in a suite. The suite was very specious, very comfortable, very luxurious & a home away from home. The amenities ie swimming pool, large walk in-sit in or shower, morning new paper, house keeping, maintenance, microwave, refrigerator, closets, master bedroom, living room, kitchen […] & hotel as a whole are out of this world-top knotch-excellent. Read moreGenuine Expedia guest review
"I'd stay again."
I would stay again. Quality establishment with good people working there. The only thing that threw me for a loop was the lack of free internet, whether it was WiFi or cabled to the wall. $11.00 a day is just more then I am willing to pay, and with the increased cost of the room, it probably should have been included. That bein said, its worth your […] time and money. Close to Philly, which is why we picked it and clean & comfy to boot. Read moreGenuine Expedia guest review
Nice hotel but please get up to date with the televisions throw the tube tv's out get flat screens.Genuine Hotels.com guest review
"Great room especially for the price!"
Great rooms, modest price and full service. Long halls but lots of entry doors. Suites were spacious and modern. Great bedding.Genuine Expedia guest review
"Thoroughly enjoyed our stay"
Room was clean and had sufficient room. Kids loved the pool, we loved the hot tub. We did not eat at restaurant, but looked nice.Genuine Hotels.com guest review
"Spacious, comfortable and clean"
Very convenient to the Turnpike; extremely comfortable room with plenty of space; great linens. Warm cookies at check-in were nice touch. Ask for the list of restaurants at the front desk -- they're close by but you need to have directions to find them.Genuine Expedia guest review
"Unfortunate lack of information"
The room was very nice and the hotel is fine but it is a little confusing to get to. More importantly I was very disappointed to learn upon arrival that both the restaurant and the bar were closed and had been since breakfast. I had driven my daughter back to Philly and was really looking forward to relaxing a bit before retiring to my room. Given the […] location of the hotel and the lack of surrounding restaurants the closure of the restaurant and bar should have been made known to me before I booked. At least then I would have had a choice. Given the need to stay in the area again I would probably not book this hotel simply for the lack of information that could have been provided to me beforehand. Read moreGenuine Expedia guest review
"Not up to par"
Hotel service was substandard. Staff seemed uninspired. Never made up the room after the first night (we stayed two nights). Air conditioning didn't work properly in the room (either too cold or too hot). Quarters seemed rather cramped for a suite (there were three of us). Awkward layout of the vanity, bathroom and bedroom made moving around difficult. […] Some construction in the hallway had several ceiling panels missing, exposing the pipes and electrical conduits. Not impressed. Read moreGenuine Hotels.com guest review
"Christmas holiday stay"
I stay here at least once a year, always at Christmas time. This was the first year I was disappointed with the hotel and the service. It was cold on Christmas and I couldn't keep the thermostat high enough to keep the room comfortably warm without constantly running the heater. I turned it to auto when I went to bed and work up to a very chilly room. […] Then they forgot my breakfast, I learned, when I called to inquire where it was. The coffee maker had not been cleaned since the previous users of the room. I did it. There were no tissues. I could have called down for more but I checked in late and just wanted to go to sleep. They also charged me $100 for incidentals after I prepaid through Expedia and $9.95 for a day of internet use. When I called about the charge, the staff member who answered said that charge will go away since I did not have any incidentals which must not include the fee for the internet which other hotels give you for free. So my money is tied up and we'll see if the charge goes through or not. Very dissapointed this time. Hard to be happy when you're cold and hungry. Read moreGenuine Expedia guest review
Nice rooms, very cheap price compare to the qualityGenuine Expedia guest review
"You get what you pay for"
I booked a suite here for a family trip at a low rate through H.com. The Wyndham where I stayed on my last visit was booked. The staff was relatively nice but the NJ saracasm didn't always work with me. (I called on the Wed. before to see if the pool was going to be open for the weekend. The response was "it's open now"...didn't really answer my question) […] That being said they were very nice in dealing with the sour coffee cream that was in the room. Unrefrigerated half andf half left near the coffee maker should be changed daily! The disappointment was in the hotels aging look. It was clearly a trendy decor back say in 1995, but the colors and furniture was tired and depressing. It appeared by the missing celing tiles and holes in the hallyway that they were doing renovations but the workmanship was awful. Messy caulking and tile work in the bathroom,. Big gaps around the tub and basebord...looked like a bad patch job. I really hate it when the tub plug doesn't work and is hanging out of the tub. The bathroom was reasonable in size but it had absolutely no decor. Just white walls, floor, ceiling and towels, with a dated birch whitewashed door. I felt like i was in a public bathroom at a train station. The bed was nice and comfortable, but you definitley want to wear shoes on the 20+ year old looking carpet( I'm sure its newer but it didn't look that way). and Finally, $9.95 PER DAY FOR INTERNET!????. $12 for toast and coffee??? It's clear that this hotel is lost in the 1990's. The decor, the condition and the pricing for things that other hotels give you for free. I must say this is typical of Hilton's. They price all of their hotels as though they are in exotic resorts. Cherry Hill New Jersey...I don't think so. Next time I'll pay $20-30 more per night and stay at a place that includes the simple things that cost the hotel relatively nothing, but make a big difference when it comes to guest comfort and appreciation. Read moreGenuine Hotels.com guest review
"Spacious Suites and Very Clean"
I was going away for the weekend traveling to NJ for a mini- reunion with high school friends. As I no longer live in this area, I know that much had changed and was unsure of which hotel to choose. I was pleasantly surprised with the Doubletree Guest Suites in Mt. Laurel. I did not deal much with the staff except at check-in. The hotel is huge and […] some what confusing on navigating where to park your car and which entrance to use, but you can park closer to your room. The room I stayed in was a suite with a King bed, the bedroom is completely separate with it's own door. The living area is spacious and has a nice layout with a tv in this room as well as the bedroom It was also equipped with a microwave, refrigerator and a wet bar. It was very clean and the bed extremely comfortable and great pillows. The only downside was they asked me if I wanted a smoking or non - smoking. Truthfully I didn't even realize hotels still allowed smoking rooms. Being a non smoker, who is also allergic to cigarette smoke, I definitely wanted to be far from smoking rooms. When I got off the elevator for my floor, I immediately smelled cigarette smoke heavily, so was worried that my room, would also smell, however, once in the room, I could not detect any hint of stale cigarettes. It has a great location near plenty of shopping and easy access to the highway. I would definitely recommend it and will stay here again when coming to NJ. Read moreGenuine Expedia guest review
"Rude staff, smelly room... wouldn't recommend!"
I just stayed at this hotel for three nights with my husband and two infant children. We arrived on a Friday afternoon, and I went to check in. The lady at the desk told me my room wasn't ready and when I (admittedly exasperated after a very long drive) remarked that was a bummer because I had two tired kids in the car she flatly told me "check in time […] is at three. You're early." She was right - it was 2:55. Got me there! And I definitely deserved the rude treatment for thinking I could show up to a hotel all early like that! So, I hoped that rudeness was just a problem with that member of the staff, so I waited to check in and headed to the room. When we arrived at the room (which, according to our reservation was a NON-SMOKING king) it REEKED of cigarettes. Not just smelled, but reeked. I called the front desk and the lady who answered the phone told me "well, I said you were in a smoking room when you checked in and you didn't complain then, so that's your room. And we're booked up, so we can't move you." What? I checked my reservation, it said non-smoking. I told her that, she reiterated that it was my fault for not telling her I didn't want a smoking room, and they couldn't move me. I asked her how she was going to fix the problem and she said a maintenance guy would come soon to help. He did - showed up and sprayed some air freshener. Awesome. Now it smelled like cigarettes and lavender. Kids crying needed naps so I gave up for the day. I'm not one to complain typically - even with bad service but this place really takes the cake. I asked again for help the next day when the room was still horrible smelling and the nice maintenance guy came again and made it smell like lavender for 10 minutes. The scent of cigarettes wasn't just subtle. And I may have forgiven the horrible smell if every encounter with the hotel staff was about the fact that I needed to deal with it because they were booked. Soo... our lovely trip to Mt. Laurel was a great little vacation w Read moreGenuine Hotels.com guest review
"I was very impressed"
I have decided to make Doubletree my "home away from home" on all future trips to New Jersey.Genuine Expedia guest review
"THE KIDS HAD A GREAT TIME AT THE PULL AND LOVED THE ROOMMANUELO"
GREAT PLACE TO STAYGenuine Expedia guest review
"Best I've stayed in"
I don't have a lot of money to spend so I typically spend 80-125 on a hotel, no more. I was excited to find this double room suite in my budged although nervous. Sounded too good to be true. It is beautiful. The room was really nice and the bed was so comfortable. It didn't have that standard hotel room man made material blanket that is all scratchy. […] It was so squishy, cozy. You just sink right it. I was really impressed by it. Very clean and modern. No horrible 80's decor. The only negative I can think of is the shower is made for short people. I'm 5'5" and felt like a giant in it. But that certainly wouldn't keep me away. We have kids, so it was nice to put the kids in the room, close the door and be able to speak, watch tv, and not worry about waking them up. Definitely will go here again. Read moreGenuine Expedia guest review
"Double Tree- Mt. Laurel, NJ"
Size and layout of the room was wonderful. Very positive experience.Genuine Hotels.com guest review
"Will Definitely Stay Again"
We were very pleased with the hotel. The rooms were comfortable and clean. The hotel staff was very helpful and accomodating. If we get back to the area, we will definitely stay again.Genuine Expedia guest review
"Good hotel, but everything is "additional charge""
When I request Hotel in the expedia page, I request breakfast and internet access, Internet was only available at the from desk, breakfast was not included, so becareful, read carefully what kind of services are includedGenuine Expedia guest review
"The Doubletree by Hilton in Mt Laurel"
Booked my room the night before my scheduled reservation day through Hotels.com. Best thing I could of done. No check in delays. Good rate on the room. No delays while checking in. The room was comfortable. My kids had a blast. The indoor pool was clean and the people staff included were pleasant. I would recommend this hotel to others. I plan to go […] back r real soon. Read moreGenuine Hotels.com guest review
"DoubleTree Suites by Hilton Mt. Laurel"
The clerk at the front desk became hostile very rude when she found out I had booked the reservations through Hotel.com. I was not happy with this type of greeting after driving all day.Genuine Hotels.com guest review
"Just don't care here!"
We stayed Labor Day weekend at the Doubletree hotel in Mt. Laurel, NJ. After checking in, we were told to park at the right hand side of the hotel and enter through Door A. Well Door A is messed up. We put our pass card in the reader but the door still wouldn't open. We then released it wasn't latched. However, it took a Herculean effort to pull the […] door open. We informed the front desk who said they'd have Maintenance take a look at it. All of Friday through Sunday, nothing changed. My girlfriend pulled a rib muscle attempting to open the door. She went to the doctor upon our return to Richmond, VA. She had x-rays and was prescribed pain medication and heating pad. She was unable to continue at work on Tuesday the 6th. She informed the staff at the front desk upon our departure Sunday morning and she said they could have cared less. She said the door was fine. I will tell you this, the door never latched. This is a safety issue to your guests and the fact that you have to yank a muscle loose to open the door is terrible. Also, the fact that the staff takes no responsibility is reprehensible. We'll find another hotel in Mt. Laurel for our visit later this fall. Read moreGenuine Hotels.com guest review
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