"Perfect location, cool hotel"
Everything was great. The only thing it lacks is great service. It wasn't bad service, it just wasn't great.Genuine Hotels.com guest review
Loved it!Genuine Hotels.com guest review
"Room was not ready"
We arrived at the MileNorth Chicago hotel 12:45pm. Knowing we were early, we went ahead and (pre)checked in. We went walking around Chicago, with plans to go back to hotel around 3 pm (said check-in time). When we got there at 3:15, the room was not ready/cleaned yet, and was told, "actually check-in is from 3-4 pm and we would probably get into the […] room, more like 4:15pm." the hotel lobby was FILLED with customers like me, waiting. I was compensated with two free drink cards at the lobby barista. We finally got into our room at 4:40, which compromised our evening plans, and had to skip dinner in order to get to our evening plans on time. It all worked out in the end (an hour and 40 minutes later), but such a stressfull inconvenience to what could've been a relaxing day and evening. Thank you for giving us this forum. Kaylynn Nickander Read moreGenuine Hotels.com guest review
No free parking.. Minimum of $50Genuine Hotels.com guest review
What a great find in downtown Chicago! Very reasonable rates, which is almost never found in downtown. The staff was very accommodating and pleasant. I would definitely recommend this hotelGenuine Hotels.com guest review
"Great Hotel and Location!"
The hotel was very easy to get to from MDW airport and the location was great. We could walk most anywhere in about 15 minutes or take a short train ride which was also easily accessed from the hotel. We ended up having an extra person join us for the night, which meant we had to change to a different room. The staff was very helpful and got us a new […] room immediately (thankfully, there were other rooms available). We enjoyed our stay and all agreed that we would stay again at MileNorth! Read moreGenuine Hotels.com guest review
"Great Hotel in a Great City"
Great location and the terrace bar on the 29th floor was awesome.Genuine Hotels.com guest review
"Very nice Chicago hotel but beware of hidden fees"
We had a very pleasant stay at the hotel which is right in the middle of the Magnificent Mile, very modern and comfortable with a Chicago flair in the decoration. It was very well maintained and we were greeted very nicely at check in and check out. The only reason why we only give it 4 stars is that at checkout we were asked to pay a "hotel service […] fee" of USD 5 a day which was never mentioned on Hotels.com nor at checkin. This is a typical hidden fee that cannot be avoided and we found this very unfair. This should have been included in the price upon booking. Read moreGenuine Hotels.com guest review
"Excellent hotel. Unexpected charge."
You will be charged for a daily "service" fee. The front desk person said the fee is going up soon so call ahead if this matters.Genuine Hotels.com guest review
"Greatm hotel, location heart of Chicago"
Top rated in all areas! Like the new fad they billed on credit card at hotel $6.98 for wireless and service fee which is not included in your payment to Hotels.com I don't think it is fair to charge without being told upfrontGenuine Hotels.com guest review
Great location downtown. Terrific bellman service welcomed us. We opened our 8th floor room to discover a guy working on the AC. The hotel staff upgraded us to a beautiful, spacious 24th floor suite. Lucky us.Genuine Hotels.com guest review
"Good hotel...but not a "resort""
The hotel is excellent. However, some changes have been implemented that are bothersome. First, the dining room is now closed to breakfast. Just plain stupid on the part of management. Second, the snack area has been done away with. Three, the hotel now charges a "resort fee" for every guest. This is rediculous. The workout area is very small and there's […] no pool. Yet, you are charged a "resort fee". Surely this has to be a joke. They might as just raise the room rate by another $7.00. One just gets tired of being taken advantage of by businesses...I doubt if I would patronize this hotel for this reason alone. I won't support such a move on the part of hotels...at least hotels that don't have a pool and a full size gym. Read moreGenuine Hotels.com guest review
Nice room, great price, friendly staff. Only reason for 4 out of 5 on service, is, I called down to have my car pulled up and the message didn't get relayed to valet. Waited 20 minutes before going out and talking to the valet and finding that out.Genuine Hotels.com guest review
Or stay was awesome. And Alex and Juliana were so friendly and very helpful. Can't wait to come back in NovGenuine Hotels.com guest review
"Fun with friends and family"
The location was perfect. The mattress and linens were heavenly!! Spacious rooms. Great to have a mini fridge in the room. The coffee maker was not great but the Starbucks in the lobby more than made up for it. Would definitely be first on our list when we return to Chicago.Genuine Hotels.com guest review
Loved our stay. This is a great value hotel and was the second time we stayed here. The location is unbeatable and the service is great. The rooms are basic, but well appointed in terms of outlets, amenities, spaciousness, bed comfort, linens, et al. We did have an issue with the air-conditioning on this recent stay. We moved rooms, which we never do, […] and then the second room was rather warm as well, when we were getting ready in the morning. Otherwise, all good. We will be back. Read moreGenuine Hotels.com guest review
"From start to finish a bang up job!"
From the time we checked in to the time we gathered our bags to leave the Mile North did a wonderful job. Friendly desk staff made check in and check out a snap! The housekeeping staff did a fabulous job. The doormen and bell staff was subpurb and even remembered us as we went about our day coming and going. From start to finish our stay was awesom […] e! Read moreGenuine Expedia guest review
This hotel is awesome! I would definitely recommend this hotel to anyone staying in Chicago!Genuine Expedia guest review
We arrived at hotel in the Sat afternoon,I have told by front desk that room was not ready, 15min later, I checked them again, they said they would like to upgrade my double beds city view room ($210) to suite room($169). After room service set up a kid bed, I found out the truth. So I had to back front desk again and got my room. Besides, the noise […] of A/C in the room sent me mad! Read moreGenuine Hotels.com guest review
Fantastic location just half a block off the Magnificent Mile. We walked almost everywhere for a week and only took a cab once or twice to dinner. The staff was very friendly and helpful. Our room was always clean, well appointed and spacious. We read earlier reviews about the slower elevator service to floors above the seventh, so we requested a lower […] level room and never had to wait more than half a minute for the elevator. Only small complaints: our mini fridge wasn't much colder than the room, even when set on the coldest setting; the free wifi signal was a bit weak in our room and sometimes did not work at all. Overall, I would recommend this hotel to anyone visiting downtown Chicago. Read moreGenuine Expedia guest review
"Close to the beach and magnificent mile"
I really love spending night at the hotel because of the comfort beds but with this hotel the bed and pillow is not that great as usuall, but the great think abiut its so close to the magnificent mile and the beach. The front desk is not that freindly tooGenuine Expedia guest review
"First time in Chicago"
Everything about the hotel from the lobby to the staff was to the room and lobby.Genuine Hotels.com guest review
Stayed on a Friday night- it's a walk from the night scene - but close enough. Very hip lounge. Clean hotel, clean room, pleasant staff- no complaints at all.Genuine Hotels.com guest review
This place is great. The only con was that our shower door literally was about to fall off the hinges and they did not fix or repair it as we requested. The door probably weighed 150+ pounds so it was a little sketchy. Other than that, the room, lobby, bar, staff and location were great.Genuine Hotels.com guest review
Service was great. Location was spot on (you're right next to Gino's east if you like that sort of thing). The rooms are a bit rough though. Our bed seemed to have been slept on a few years too many. I'm a big stickler for bathrooms. While the decor was very fibrent, there was water damage and pealing caulk on the ceiling. The shower head was small […] which was probably because the ceiling was so low. If you're a tall person you might want to make the front desk aware, they could have other options. No counter space in the bathroom. I'd give it a 2.5-3. Read moreGenuine Hotels.com guest review
"they sold my room even though i paid in advance"
they sold my room and the sent me to a lesser hotel. i wouldnt stay here because your room might not be there when you show upGenuine Hotels.com guest review
Very spacious room, excellent service at reception desk (which is also the concierge). Food service limited, but plenty of places nearby. Easy walk to great pizza and pancake restaurants, as well as shopping and sights. An excellent value.Genuine Hotels.com guest review
"We'll be back!"
Enjoyed our stay from the moment we entered the hotel.Genuine Hotels.com guest review
The entire staff was excellent. From Sam outside, the coffee team and to all the wonderful staff at the front desk. Great Job👍👍👍👍👍👍👍Genuine Expedia guest review
I booked the room very last minute and I did not know what to expect. I was very impressed. The room was large, clean and the view was awesome. The staff was very friendly and accommodating!! You couldn't ask for a better location. I will definitely return to MileNorth Hotel for my next trip!!Genuine Hotels.com guest review
"Boutique hotel near Mag Mile"
Was a little disappointed with the Decor of the rooms; very clean,though, and close to everything in the Gold Coast area.Genuine Hotels.com guest review
Great location, great hotel, great staff, would definitely recommend it for anyone looking to stay in Chicago.Genuine Hotels.com guest review
A nice surprise. Great everything. Gorgeous hotel, massive room, fantastic location.Genuine Expedia guest review
Walking distance to The Loop, Navy Pier,and all things River North. The red line subway only four blocks away.Genuine Expedia guest review
Great hotel with comfortable and spacious rooms. Rooftop lounge was very nice.Genuine Expedia guest review
Nice room. The coffee shop is excellent. The staff was very friendly and helpful.Genuine Expedia guest review
Hotel staff was friendly. Once we arrived we needed a bigger room and that was quickly remedied. Hotel and rooms are very clean. Location was excellent.Genuine Expedia guest review
"Continuous AC Problems"
The first room they put us in had a broken AC. It took 4 phone calls for them to come look at it. Maintenance "fixed" it for 20 minutes and it went out again. They would not move us so we sweated in bed on Night #1 in Chicago. The 2nd day we were moved to another room which also had AC problems. We sweated on Night #2 in Chicago. They "fixed" it on […] Day #3. Nights #3 &4 were fine. They insulted us by trying to "make-up" with drink coupons. We have kids and did not drink. They then tried to charge us an extra $20 Hotel Service Fee upon checkout which I did not pay. I asked to speak to the Manager on Duty, he was busy. I asked them to have him call me, which he did not do. He also did not return my e-mails. We will not be staying at MileNorth Chicago again. Read moreGenuine Hotels.com guest review
"Hotel close to the N Michigan Ave"
Choose this hotel since it was relatively affordable and is located at the most happening street in Chicago. The hotel personnel were great and the amenities were excellent.Genuine Expedia guest review
Clean and comfortable. Great location!!Genuine Hotels.com guest review
Can't beat this location. Rooms spacious and beds comfy.Genuine Hotels.com guest review
"What's not to like?"
everything was perfect. great decor, comfortable rooms/beds, fantastic service, perfect location, efficient valet service. Highly recommended...I will stay here again next year!Genuine Expedia guest review
Would stay here again in a minute the staff is very good and professional. The rooms are very clean and comfortable, the cleaning staff is super.Genuine Expedia guest review
"Enjoyed our stay"
We enjoyed our stay at this hotel. The staff were helpful and polite, especially Joel who helped with our bags and always greeted everyone with a friendly smile at the front door. We stayed 4 days and the only thing we found lacking was a microwave in the room. We often had left overs from dinner and couldn't take them with us as we had no way to reheat […] it. The beds were quite comfortable and the rooms spacious. Read moreGenuine Hotels.com guest review
"Amazing, all around."
Great rooms, location and staff. 100% satisfied...I will be backGenuine Hotels.com guest review
"Room is great but $58 parking is excessive"
Room is great but $58 parking is excessiveGenuine Hotels.com guest review
"Close to shopping"
They up graded us to a king suite. The sofabed was broken but brought us two twins beds. Nice size roomGenuine Hotels.com guest review
Overall great place....good service, good bars (especially roof top). The beds are little uncomfortable...Genuine Expedia guest review
COULDN'T ASK FOR MORE....FABULOUS!Genuine Hotels.com guest review
"A great modern and hip boutique hotel!"
I absolutely loved every thing about this hotel! The staff was very accommodating, the rooms were immaculate and comfortable, the decor was modern and hip, and the location was amazing. I would definitely stay here again!Genuine Hotels.com guest review
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