Great place to stayGenuine Hotels.com guest review
Good service, great location. Only complaint $30 charge to check in early 11am vs 3 pm.Genuine Hotels.com guest review
I was traveling alone to visit friends and family in my hometown (Sweet Home, Chicago!) This hotel is in the BEST location. The hotel is on Superior which has sort of a "side street" feel--not hgih traffic--and is just steps away from Michigan Av/Magnificent Mile. Ginos East is right next door. I also visited the Museum of Contemporary Art (approx. […] 1 block from hotel). My room (#2604) was large (by downtown hotel standards), clean and comfortable. The hotel's decor (including guest rooms) is cool and edgy. The hotel lobby with coffee and wine bar is relaxed and inviting. Only issue was that the safe in my room wouldn't lock and the extra "security" deadbolt on the door didn't work correctly. (The door still locked and had the "swing-type" chain lock as well. I was not concerned about security at all.) Highly recommend Volare for Italian food, within .3 mile from hotel. Hope to stay here again! Read moreGenuine Hotels.com guest review
"Hip vibe and plenty of room"
Love this hotel. It's right off of Michigan Ave, giving you access to everything you need. One block away from public transit is very convenient as well. The rooms are spacious and modern. Very comfortable. And the new lobby renovations give the MileNorth a hip atmosphere. We loved having the option of grabbing a cocktail at the new lobby bar too. We […] will definitely be back. Read moreGenuine Hotels.com guest review
Very nice hotel. We were only there for one night, so did not get a chance to use and services besides valet. Rooms were very nice; bigger than expected. Bathroom was nicer than expected and very clean. Several electrical outlets close to BIG mirrors in bedroom area so one person could be in the shower while the other was doing hair & makeup. It's the […] small things such as that, that makes my stay nicer. I will definitely stay there again. Read moreGenuine Hotels.com guest review
"American Girl Getaway"
The hotel and American girl experience was spectacular. I thought it was a great deal! Conveniently located to WaterTower Place was my priority because my daughter and I had scheduled her doll an early hair appointment. Gino's East was steps away. The room was warm and he room was not cleaned when we returned. Otherwise I would not only recommend, but […] plan on returning again and again. Read moreGenuine Hotels.com guest review
Great hotel loved the fitness center just wish they would have told us before we booked about the mandatory $60 dollar vallet parking .. They have no (non at all) other parking so you must do the $60 vallet parking through them in addition to your room fee other than that was a great place to stay :) breakfast was amazing!Genuine Hotels.com guest review
Steps way from the Magnificent Mile. "City View" room we had was not what we were expecting (view of what we believed to be a parking garage roof). Would not pay extra for that again. Front desk told us their parking rate was same as everywhere in the neighborhood ($58!). That was a lie. There is a garage just west by Gino's that is $29 per day. No […] room service but nice coffee bar in lobby. Read moreGenuine Hotels.com guest review
"Great hotel, comfy bed!"
The Milenorth is located by all of the sights on Michigan Ave, but the weather was terrible so we didn't get out much. Gino's next door was fantastic and the hotel was able to get us to the front of the line. The bed was very comfortable and the room was quiet which was nice.Genuine Hotels.com guest review
"Loved the room style"
Awesome. Nice hotel, great location, good price although parking was ridiculous. Loved the room.Genuine Hotels.com guest review
"I will return to this hotel!!!"
It was a great hotel with very reasonable prices.Genuine Hotels.com guest review
"Great location. Nice hotel."
Just a block from the heart of Michigan avenue. Room was ready early. Staff helpful and friendly .Genuine Hotels.com guest review
"Good buy for the money"
A large spacious room, well appointed for an amazingly reasonable rateGenuine Hotels.com guest review
Stayed for a mini girls' weekend. Arrived early and was hoping to check-in early so we could get ready for a comedy show. Apparently the hotel was busy the night before and housekeeping couldn't get to the double rooms sooner. So we checked in at 300pm. Excellent location; close to Water Tower and Neiman Marcus is right up the block. GIno's Pizza was […] next door and they had delicious food. Will definitely stay there again... Read moreGenuine Hotels.com guest review
"Nice, Quiet, and Very Near Northwestern Hospital"
The room was a nice size for one person, the bed was comfortable, the soundproofing was top-notch (even on the floor with the exercise room, on a day when equipment was being worked on), the engineer came quickly when there was an issue with the deadbolt sticking in locked position (he was very polite and just as efficient), and I was one block away […] from Northwestern Memorial Hospital (I am a periodic "medical tourist," and had had outpatient surgery that afternoon). I slept well, and would have liked to stay another day before catching the Amtrak home. Read moreGenuine Hotels.com guest review
"Nice hotel in the heart of the city."
This hotel is gorgeous right in the heart of the city. Travel to all main attractions is pretty simple by foot or cab. I didn't try any mass transit but I'm sure it's just as easy. The pillows we're a bit soft and your head sort of sinks down but other than that, the hotel was very accommodating for 4 people. The staff were all very nice and helpful. […] Great stay and definitely recommended. Read moreGenuine Expedia guest review
Stayed one night for an event. Room was upgraded to a suite - great location and awesome service.Genuine Hotels.com guest review
"Nice hotel close to the magnificent mile."
The stay was great. There was an issue with the curtains as they wouldn't open up, therefore impeding the view of the city.Genuine Expedia guest review
We had to visit a grandaughter who was having sugery right next door Surgery was a success We were surprised at how nice the hotel and employees wereGenuine Hotels.com guest review
"Great quality stay"
The hotel was very clean, well priced, and conveniently located. Valet parking is a little pricey, so take that cost into account. Our room was spacious, clean, and decorated very nicely. The breakfast buffet was high quality, but reflected in the high price. Very helpful staff - we forgot a wallet in the room after checkout, and housekeeping had it […] in the mail to us within the day. Read moreGenuine Hotels.com guest review
My only complaint was no room service, but that's only because when I am traveling on business I like to be able to stay in my room at least for breakfast and continue working.Genuine Hotels.com guest review
Excellent location, great, friendly staff, even valet. Genos pizza right next door ✔️ Awsome time!Genuine Hotels.com guest review
I would recommend this hotel to my friends. Great location and staff. My only complaint was the hallways being a billion degrees. We almost fainted waiting for the elevator. -- our room view was an alley (not too pretty) but it kept us sheltered from the street noise.Genuine Expedia guest review
"Clean and spacious"
This is one of the nicest hotels I've stayed in. Clean and comfortable. Very helpful staff. Highly recommended.Genuine Expedia guest review
"Excellent Hotel, Location, & Staff"
This is a very nice, very clean and comfy hotel located a block off of the Magnificent Mile (Michigan Avenue). Hotel Bar and Restaurant had good food and service as well. There is also a Gino's East Pizza right beside the hotel. I only have one minor complaint that keeps me from giving it a 5 and that is there are only 2 elevators servicing the entire […] hotel. Including use for the maids. There were times when it could easily take 15 minutes round trip to just to get back and forth to our room. Other than that, I would definitely stay here again, and would also definitely suggest this hotel to others! Read moreGenuine Hotels.com guest review
"Great, Well-Placed Hotel with Rock-Hard Mattresses"
I stayed at MileNorth from 12/28-12/31, 2013. It was a great little boutique hotel with a fun vibe. It's one block off Michigan Avenue on a quieter side street so you get easy access to shopping with a more serene hotel experience. Positives - Fun, trendy décor - Nicely appointed room - Cute little suite - Refrigerator for drinks and other items - […] Nice staff - Walk to shopping and restaurants - Two blocks from bus stop Negatives - Rock-hard mattress - I had to sleep on three pillows to stop my back from aching. - No pool Read moreGenuine Expedia guest review
Hotel was pretty basic hotel. I asked them to have a welcome wagon type thing there for myself and my wife for our anniversary but they didn't get the note apparently. We were happy with the rate we got from the website but then learned that parking was $52 a night so it made the rooms twice what we thought they would be. Not real impressed I guess. […] It was nice and centrally located though to all the major sites. Read moreGenuine Hotels.com guest review
"very convenient location"
3rd time at this hotel. located in the middle of all the stores. hotel itself was just ok. nice friendly, helpful staff. biggest negative....and I found this to be very big...the maid knocked on our door before 8am to clean. we were staying 2 nights. It wasn't just us. we had 3 rooms and they did the same to them....except the other rooms were due to […] leave that morning. I realize we didn't put the do not disturb sign out but before 8am???really??? Our son ran their luggage out to their car on our way to breakfast and came back and their room had been cleaned for the next guest, before he had even checked out. Their Ginos pizza was gone from the fridge. I mentioned this at the front desk and got "sorry about that". Read moreGenuine Hotels.com guest review
They were late to get our room ready so they gave us two chips to use at the bar for whatever drink we wanted. They were very friendly and the rooms were cute with the stairs stepping down into the bedroom! I would recommend & great locationGenuine Hotels.com guest review
Nice Hotel In Downtown Chicago Area Parking Is To Much And It's A Little Over Priced Other Than That Great Hotel Staff Does A Great Job To Keep You Happy.Genuine Hotels.com guest review
no room service at all . TV no good. Elevators slow.Genuine Expedia guest review
"Nice boutique hotel, good location -"
Bellhop and valet attendant was awesome.Genuine Expedia guest review
"Great hotel in a wonderful location"
The room was cozy and the location was perfect for shopping on michigan ave.Genuine Expedia guest review
"perfect location. we stay here all the time"
The only problem we had this time was some noisy neighbors, however staff took care of it promptly.Genuine Expedia guest review
"Ok place to stay"
When we got to our suite, are room was cold. Turned up the thermostat and heard it kick on, but wouldn't blow warm air. We waited and waited and it barely budged. We wanted to call and tell them, but we had to take off. So we were gonna throw our valuables in the safe. The safe ended up not working. So we waited till we got back. When we got back it […] was still 60°. I called down and they sent someone up. He thought he fixed the problem so he left. 20 minutes went by and it didn't budge again, so I called down again and they sent a different person. Never fixed the problem. But offered us more blankets. Needless to say I was unhappy. Read moreGenuine Expedia guest review
"Better than expected"
We were pleasantly surprised at how big and well appointed our room was. Condition was new with the exception of the bathroom... some broken floor tiles, the toilet ran, and the windows were fogged up between panes so our view was obstructed and we awoke to solid frost. The room was ultra-quiet. The only noise we heard over three days was the door closing […] directly across the hall. We never heard any other noises, even though we were adjacent to the elevators. Location is perfect for our needs. Will definitely stay here again. Read moreGenuine Hotels.com guest review
"Swanky Downtown Hotel"
Room was great. Bed was comfy. However, the window was all fogged up so we couldn't really see our "City View". Also, the TV remote had fungus growing on it. Otherwise, we were happy with the room. We were also big fans of the 12pm check out time.Genuine Hotels.com guest review
This is a wonderful little gem, this was a girls weekend to the American Girl Store, the hotel provided a wonderful experience for the two little girls, Danny the assistant manager was so helpful, always had a smile on his face, made us feel very welcome, excellent with customer service!! The only negative was the lobby was very cold, they have a small […] café, that every time the door open we felt the cold breeze, hard to enjoy your lunch or glass of wine, with your coat and gloves on, but the staff made up for it on service. Read moreGenuine Expedia guest review
Fantastic location! I've stayed several hotels in the area but will definitely come back to Mile North!Genuine Expedia guest review
"Excellent staff, location and room!"
I've been to Chicago many times in the past, but I must say I hit a home run with this hotel. It was beautiful, and comfortable. We had a city skyline view on the 21st floor. It was amazing. I had two teenagers with me that loved the room. The coffee shop in the lobby that served starbucks was a plus. The pizza place next door, delivered to our room […] which was great with teens! The staff was so friendly and helpful. We was in walking distance of all shopping on Michigan avenue and the water tower mall. Walgreens around the corner. I would stay again on my next visit. Nothing but good things to say. Read moreGenuine Expedia guest review
"Love This Hotel!"
My husband and I treated our two adult children to a weekend in Chicago. Picked this place because it was right in town and we had a coupon. We absolutely loved it. Rooms were great - modern, very comfy and the lobby is great- we had to spend so e time there due to a late plane and freezing weather. We were able to hang out in their very cozy lobby, […] drinking Starbucks and watching the game. I highly recommend this place. Staff was also great. Read moreGenuine Expedia guest review
I wanted to stay in my old neighborhood but my daughter who had never been to Chicago wanted to stay downtown. I'm so glad we did! MileNorth Hotel is in a great location - just a half block from shopping on Michigan, close to bus lines and the trains (subway). The lobby is chic and has its own Starbucks. All but one staff were friendly. Great price […] for the location too! Just an overall unique boutique hotel. Loved it and will stay there again. Read moreGenuine Hotels.com guest review
"One of my favorites"
I have lived in many hotels in Chicago downtown before. This one is my favorite. The suite is new, big and modern.Genuine Expedia guest review
Hotel staff, accommodations, and location were superb. Room was plenty and very comfortable. Only thing needed to make this a 5 star rating from me would be attention to the ventilation system. The air handler filter was very dirty and made for some dusty evenings. Other than that, I would recommend this hotel to all.Genuine Hotels.com guest review
I've stayed here several times the past couple months for business and pleasure and absolutely love it. The rooms are well-designed and are quite comfortable. The food choices are very reasonably priced and way above average. The gym and service are also way above average. Overall a bargain for the amazing location. Highly recommended!Genuine Hotels.com guest review
"Stayed here twice"
we enjoyed our stay each time. Staff was friendly and helpful. Very close to shopping. They were still working on some minor upgrades - putting up blinds- in some rooms, but that was not a problem. We would stay here again anytime!!!Genuine Hotels.com guest review
"warm comfort in a big city"
I enjoyed my weekend getaway @ MileNorth. The doorman was pleasant and helped with dinner recommendations. The check in was easy- the check-in desk was made of old luggage- very cool and green use of antiques. The check-in person was pleasant to my family. We came in late and ate at the bar/restaurant- can see the hustle and bustle outside- but enjoyed […] the comfort inside- the burger was quite tasty. Loved the room colors and the city scape décor and had a city view-bed was comfortable. surprised with how close the rooms were- it was pretty quiet. A block away from Michigan Avenue and all the holiday cheer and next door to deep dish pizza- would stay again! Read moreGenuine Hotels.com guest review
"No room service - not four star"
This hotel has changed hands - they no longer have room service - you must eat in the lobby. Also there is no mini-bar - but they offer an enhanced shop in the lobby. Otherwise, the hotel is fine. The rooms are spacious and comfortable.Genuine Hotels.com guest review
"Worst quality of hotel service ever."
Room was only serviced/cleaned after we complained. Then it was only done after 3 pm. TV in room does not function. Hotel staff can not fix this and offers $40 discount for length of 4 days stay. I will never ever use this hotel again.Genuine Hotels.com guest review
Great hotel, great location, spacious clean, updated rooms. Dave at the front desk was awesome. They are doing some remodeling so the blinds in the room didn't open but they offered to switch rooms and offered drink coupons as well. Would definitely stay here againGenuine Hotels.com guest review
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