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  • Eaton Smart, Hong Kong
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All hotels in Kowloon, Hong Kong
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1 room,  2 adults 
Adults Children
Room 1:

Eaton Smart, Hong Kong - Kowloon

22.307882, 114.171931
4 stars
380 Nathan Road, Jordan, Kowloon, Hong Kong ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $142 $106
available on 05/26/13
Price Match Guarantee
4.1 670 5

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    Eaton, Hong Kong
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Eaton, Hong Kong

    • Jordan Hotels - Hong Kong (all) 130 yards
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    • Temple Street Night Market Hotels - Kowloon 260 yards
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    Overview of Eaton, Hong Kong - Kowloon

    Location.
    The Eaton Smart, Hong Kong is located along Nathan Road, known as the Golden Mile of shops and open-air markets that sell local handicrafts, shoes, clothes and electronics. Tin Hou Temple, Kowloon Park and Tung Wah Museum are located within 1 kilometer of the hotel.

    Hotel Features.
    Bubble lifts (elevators) rise to the fourth-floor lobby which opens onto a garden terrace, a hotel bar, and a business center with Internet access (surcharge). Guests can use complimentary wireless Internet in public areas.

    The rooftop pool is styled after a Roman bath. An adjoining room features a glass-domed roof that protects guests from the elements while lending outdoor ambience to private meetings and events. The fitness center, complete with the services of personal trainers, is also located on the rooftop. This hotel has 3 ballrooms; and multilingual staff will gladly offer guests tour assistance. This Green-certified property underwent a renovation in June 2010.

    Guestrooms.
    The 21-story Eaton Smart, Hong Kong features 465 warmly decorated, contemporary guestrooms and executive suites. Select accommodations feature full-length windows that offer spectacular views of the city and parks. Bedside panels control lighting, and all rooms offer complimentary high-speed wireless and wired Internet access. Amenities also include TVs with satellite channels, phones with voice mail and wake-up calls, safes, coffee/tea makers, minibars, and complimentary bottled water. Rollaway beds are available for a fee in certain rooms.
    Image of Eaton, Hong Kong, Kowloon
    4.1 out of 5 Excellent (670 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Value for money stay. Staff were efficient and helpful. Rooms were rather small but for this price in HKG. it's acceptable.Would recommend to others. by tony  from singapore on 05/15/13

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Deluxe room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    1 queen or 2 single beds. City view. 21 square meters. Desk. 42-inch television with premium cable/satellite channels. Complimentary high-speed wireless Internet. Fax machine and in-room safe. Complimentary newspapers. Hair dryer. Clock radio and hypo-allergenic bedding. Air conditioning. Iron/ironing board available on request.

    Room Details

    • Air conditioning
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Handheld showerhead
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board (on request)
    • Minibar
    • Phone
    • Premium TV channels
    • Slippers
    • Voice mail
    • Wake-up calls

    Smart Room Queen

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Queen Bed
    This room overlooks the city. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A minibar and a coffee/tea maker are supplied. Bathroom amenities include slippers and a hair dryer. Complimentary bottled water, a safe, and a desk are among the conveniences offered.

    Room Details

    • Air conditioning
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Handheld showerhead
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board (on request)
    • Minibar
    • Phone
    • Premium TV channels
    • Slippers
    • Voice mail
    • Wake-up calls

    Club Room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This air-conditioned guestroom has 1 queen bed or 2 single beds and views of the city. Wired and wireless high-speed Internet access is complimentary. The cable/satellite TV comes with premium channels. Additional amenities include a desk, in-room safe, telephone with voice mail, and a clock radio. A coffee/tea maker is in the room. The bathroom features a hair dryer, handheld showerhead, and slippers. Rollaway beds and an iron/ironing board can be requested, if needed. Housekeeping is provided daily.

    Room Details

    • Air conditioning
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Handheld showerhead
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board (on request)
    • Minibar
    • Phone
    • Premium TV channels
    • Slippers
    • Voice mail
    • Wake-up calls

    Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This air-conditioned guestroom has 1 queen bed or 2 single beds and views of the city. Wired and wireless high-speed Internet access is complimentary. The cable/satellite TV comes with premium channels. Additional amenities include a desk, in-room safe, telephone with voice mail, and a clock radio. A coffee/tea maker is in the room. The bathroom features a hair dryer, handheld showerhead, and slippers. Rollaway beds and an iron/ironing board can be requested, if needed. Housekeeping is provided daily.

    Room Details

    • Air conditioning
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Handheld showerhead
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board (on request)
    • Minibar
    • Phone
    • Premium TV channels
    • Slippers
    • Voice mail
    • Wake-up calls

    Deluxe room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    This air-conditioned guestroom measures 21 square meters and has 1 queen bed or 2 single beds and views of the city. Wired and wireless high-speed Internet access is complimentary. The 42-inch cable/satellite TV comes with premium channels. Additional amenities include a desk, in-room safe, telephone with voice mail, and a clock radio. A coffee/tea maker is in the room. The bathroom features a hair dryer, handheld showerhead, and slippers. An iron/ironing board can be requested, if needed. Housekeeping is provided daily.

    Room Details

    • Air conditioning
    • City view
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary bottled water
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Free Wi-Fi
    • Free wired high-speed Internet
    • Hair dryer
    • Handheld showerhead
    • Hypo-allergenic bedding available
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board (on request)
    • Minibar
    • Phone
    • Premium TV channels
    • Slippers
    • Voice mail
    • Wake-up calls

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-out time is: noon
    • American Express
    • Diners Club
    • JCB International
    • MasterCard
    • Visa
    • Check-in time starts at: 3 PM

    • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Ballroom(s)
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Garden
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Number of floors - 21
    • Shopping on site
    • Swimming pool - outdoor
    • See more facilities
      • Air-conditioned public areas
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Internet point
      • Luggage storage
      • Number of restaurants - 3
      • One meeting/conference room
      • Rooftop terrace
      • Total number of rooms - 465
      • Tours/ticket assistance
      • Valet parking (surcharge)
      • Year Built 1990
    • Rooms (all rooms include)
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • Handheld showerhead
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board (on request)
    • Slippers
    • See more room details
      • Air conditioning
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary bottled water
      • Daily housekeeping
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hypo-allergenic bedding available
      • Minibar
      • Phone
      • Premium TV channels
      • Voice mail
      • Wake-up calls
    • Services
    • Laundry facilities
    • Limo or Town Car service available
    • Medical assistance available
    • Multilingual staff
    • Porter/bellhop
    • Security guard
    • Shoe shine
    • Supervised childcare/activities
    • Tour assistance
    • Wedding services
    • View more services
      • Airport transportation (surcharge)
      • Babysitting or childcare
      • Breakfast available (surcharge)
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Express check-in
      • Health club
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Room service (24 hours)
    • Translation services
    • Accessibility Features**
    • Accessible bathroom
    • Accessible path of travel
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Awards

    A Green / Sustainable Property - Third Party Certified
    This property participates in EarthCheck Silver Certified, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

    Dining

    Yagura - A hotspot in Kowloon for relaxed Japanese dining. Offers sushi and izakaya-style dishes designed to be shared.

    Yat Tung Heen - Guests can enjoy Cantonese cuisine at this award-wining restaurant. Featuring an extensive menu including Dim Sum, Double Boiled Soup, fresh seafood, and seasonal specialties.


    Metro Buffet & Grill - Interactive dining experience with show kitchen. Modern design featuring a stainless-steel and marble buffet and grill counters. Local and international fare served for breakfast, lunch, and dinner. Supper buffet with an extensive a la carte menu and wine list.

    Metro Lounge - Relaxed environment for breakfast meetings, light lunches, afternoon teas, or dinners. Guests can enjoy loose leafed teas and herbal tisanes, along with draft beers, classic cocktails and boutique wines.

    T Bar - The vibrant social hub of the hotel. Offering tea, coffee, beers, wines, cocktails, and innovative bar snacks.

    T Garden - An ideal garden oasis offering ice cold local and imported beers, seasonal crisp rose, white and red wines. Thirst quenching mojitos, watermelon smashes and a selection of platters.

    Main St Cafe - Freshly brewed coffee from the finest coffee beans. Breakfast, lunch, and dinner combos available. Discount offered to guests who present key card.

    Room service is available 24 hours a day.

    Recreation

    Eaton Smart, Hong Kong's rooftop heated pool is lined with balusters and overhanging flowering plants. A neighboring room with a glass-domed roof can be used for banquets and private functions. The 45-square-foot (489-square-foot) fitness center has treadmills, stationary bikes, weights, and other fitness machines. Services of in-house personal trainers are complimentary.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: HKD 152 per person (approximately)
    • Rollaway bed fee: HKD 495 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Kowloon, Hong Kong
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    Area map

    Eaton, Hong Kong Jordan

    A short guide to Jordan

    Jordan offers a taste of authentic, working-class life. A multicultural flavor pervades, with many ethnicities calling this district home. Discover an eclectic mix of restaurants, markets, shops, offices, apartments, and hotels. Densely populated, Jordan’s foot and motor traffic is generally busy. Don’t miss Temple Street Night Market and 14-hectare Kowloon Park.

    see all hotels in Kowloon

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Yau Tsim Mong - 100 yards
    • Jade Market - 200 yards
    • Temple Street Night Market - 300 yards
    • Yau Ma Tei Fruit Market - 300 yards
    • Jordan (Kowloon) - 300 yards
    • Jordan Metro Station - 300 yards
    • Queen Elizabeth Hospital (QEH) - 400 yards
    • Yau Ma Tei Metro Station - 600 yards
    • Austin Metro Station - 700 yards
    • Hong Kong Observatory - 800 yards

    3.0+ mi

    • Hong Kong Intl. Airport (HKG) - 15 miles
    • Shenzhen Intl. Airport (SZX) - 33 miles
    • Macau Intl. Airport (MFM) - 40 miles
    All hotels in Kowloon, Hong Kong
    Reviews
    • All (670)
    • Business (132)
    • Romance (31)
    • Family (68)
    • Friends (28)
    • Other (411)
    4.1 / 5
    Excellent

    Score breakdown (from 670 reviews)

    • 5.0
      (220)
    • 4.0
      (323)
    • 3.0
      (86)
    • 2.0
      (30)
    • 1.0
      (11)

    Average rating for:

    • Cleanliness
      4.3
    • Service
      4.1
    • Comfort
      3.9
    • Condition
      4.1

    Reviews: Overall

    • <Previous
    • Page 1 of 14
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    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Value for money stay. Staff were efficient and helpful. Rooms were rather small but for this price in HKG. it's acceptable.Would recommend to others.
    Genuine Hotels.com guest review
    4 night trip in May 2013
    tony
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in May 2013
    Elyse
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "always a great experience"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Great location, awesome service and competitively priced.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    S Mehdi
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "Fantastic location!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Close to the MTR, fantastic Chinese and Japanese restaurants in the hotel and great service.
    Genuine Hotels.com guest review
    2 night family trip in Apr 2013
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Apr 2013
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "We pretty much seeing what was planed to see."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I liked the idea of " green " , it save lots energy from earth, in this way, maybe can bring the cost down to guests !
    Genuine Hotels.com guest review
    6 night trip in Mar 2013
    Pct shc
    US

    Eaton Smart, Hong Kong - Kowloon
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night romance trip in Mar 2013
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Clean and convenience location.
    Genuine Hotels.com guest review
    3 night trip in Mar 2013
    Phillip
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "Great location in the heart of Kowloon"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel for the price right in the middle of what I like to do in Hong Kong. Easy access to moderately priced restaurants and the crazy Temple Street night market.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Walt and Sue
    US

    Eaton Smart, Hong Kong - Kowloon
    2.0 / 5
    Fair
    "Not Great!"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      1.0
    • Condition
      2.0
    Overpriced for such a small room. Rooms do not match the pictures on the website in terms of size and design. They look large enough and spacious but in reality are very small and noisy. You can hear the occupants from the room next to you constantly. Food was overpriced and unremarkable, as well.
    Genuine Expedia guest review
    Other trip
    Feb 3, 2013
    Alan
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "great hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    great hotel, great location I would stay there again
    Genuine Expedia guest review
    Other trip
    Jan 28, 2013
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "A something to share to all."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Of all the hotels I have stayed in the Eaton Smart would be the best so far. From check-in to check-out the staff were friendly and very attentive to all their guests. We made this trip to see Disneyland HKG and the Concierge made sure that we get there with ease. We will definitely recommend this hotel to our friends which I am sure will give them […] the same excellent experience. Read more
    Genuine Expedia guest review
    Other trip
    Jan 27, 2013
    LOUIE
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "VERY SATISFY"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    we took room # 1910 .... its big ,clean very ,good city view , big bed ...... we like EATON , we are very confort and satisfy in this hotel all the people are very friendly starting from the reception till checking out and getting taxi
    Genuine Expedia guest review
    Other trip
    Jan 25, 2013
    MOHAMED
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night trip in Jan 2013
    Maggie
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Jan 2013
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "Very convenient location"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very convenient location. The airport express bus stop is right outside and the Jordan station is just a few minutes by walk. Hotel is contemporary. I would definitely stay here again.
    Genuine Expedia guest review
    Other trip
    Jan 12, 2013
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    3.0 / 5
    Good
    "New style not that great"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    Got a room with the updated style where the shower and toilet were separate stalls. Bed was next to wash basin separated by a hospital type cloth separator. Lighting was bad as once you open the light to go to the bathroom at night, it just shined through. Overall room is small and although updated, provided no new ambience.
    Genuine Hotels.com guest review
    5 night family trip in Dec 2012
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    3.0 / 5
    Good
    "Small but close to all"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    It was close to all.. Food and transportation. The only drawback, the size of the room. I could barely walk around the room. No space to put luggage. But I think that is norm for most HK hotel rooms. Service was normal. They were kind enough to let us leave luggage for a few days upon around our side trip to Thailand.
    Genuine Hotels.com guest review
    3 night family trip in Dec 2012
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "Fabulous location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The location can't be beat --- close to subway stations and bus stops, surrounded by restaurants and shops including the wonderful Temple Street night market, and on the route of the free city shuttle that takes you to and from the Airport Express train. The lobby restaurant is bright and airy, the free WIFI and computer use is a bonus, and the staff […] is friendly, efficient and helpful. Our room was very small but the queen bed was comfortable.The only complaint I have is the awful smell of smoke in our non-smoking room from time to time. It did not appear to come from smokers in adjacent rooms. We noticed smokers congregating outside the entrance of the hotel where the air intake of the HVAC system appeared to be. So smoke could have been sucked up into the HVAC system and piped through to the rooms. We hope management rectifies this. Read more
    Genuine Hotels.com guest review
    4 night trip in Dec 2012
    Navigable12
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "One of my favorite hotels"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Had a problem with reservations so given a super upgrade! Fantastic buffet, a bit on the expensive side, but worth it. I love this hotel and wouldn't stay anywhere else in Kowloon or Hong Kong except when I am just connecting through and have to stay out by the airport. I come back here again and again. Gym on the top floor is first rate. Nice pool […] on the roof, but a little cool this time of year. Read more
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    Paul W
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "Great location and friendly staff"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      5.0
    This was my 6th time staying in this hotel. I like it location and high quality of customer care.
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    S. Mehdi
    US

    Eaton Smart, Hong Kong - Kowloon
    3.0 / 5
    Good
    "Better choose a different hotel"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    I was eligible for the Expedia VIP room upgrade option, and I booked this hotel more than a month in an advance and I didn't get any upgrades. The room that I got was remodeled recently but the floor plan is very inconvenient and bathroom has no privacy at all. Hotel staff were not very helpful and friendly. I won't stay in Eaton Smart again.
    Genuine Expedia guest review
    Other trip
    Nov 25, 2012
    Anne
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "Good location near the night markets"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good location near the night markets (Temple Market, Jade Market and Ladies Market) and the subway stations this hotel was a good choice. We opted for a Club Room (breakfast buffet, tea and evening cocktails) and were on the 15th floor in a large room with a curving wall of windows. It was a little noisy as the room overlooked the main access to the […] Victoria tunnel (ask for a city view , an xx10, we were in an xx01). The breakfast buffet was good with a wide selection of both hot and cold food with eggs and pancakes made to order,the service was also good. We also ate in the lounge and were surprised with a very good meal, the lobster mac n cheese, the club sandwich and the nasi goring were very good. Located right off Nathan Road and easy access to the subway made this an easy starting point to do business and sightsee (we rode the tram the the Giant Buddha and would definitely recommend it). Read more
    Genuine Expedia guest review
    Other trip
    Nov 9, 2012
    Dennis
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "good, but rather basic"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    The hotel is trying to economize too much under excuse of being "green".
    Genuine Expedia guest review
    Other trip
    Nov 5, 2012
    Agaguk
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "Efficient hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Efficient hotel, got a one day stop, and Eaton upgraded my room to a suite for no charge.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    John C.
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "Small Rooms-Great Location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Small Rooms, but clean rooms in a great location. Did not have the breakfast because we thought it was expensive. We ate at the restaurant across the street and had good food at an inexpensive price.
    Genuine Expedia guest review
    Other trip
    Oct 17, 2012
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "Great hotel for couples and families!!!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The bad things about the room was that the amenities were not enough, for example, tooth brush, razors and others.
    Genuine Expedia guest review
    Other trip
    Oct 7, 2012
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "close to temple street"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    everything is good about this hotel except that they don't provide toothbrush in the room, you have to request for it.
    Genuine Hotels.com guest review
    Romance trip
    Oct 4, 2012
    Victor
    US

    Eaton Smart, Hong Kong - Kowloon
    3.0 / 5
    Good
    "Great location, small and noisy room."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Great location. Front desk staff efficient but kind of emotionless (i.e. not rude but also not friendly). Small room and very noisy due to hotel remodeling/construction on the same floor. Breakfast buffet okay but not great. Long check out line.
    Genuine Expedia guest review
    Other trip
    Sep 28, 2012
    Hahn
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    its very convenience, just 5 mins walking to the mtr station.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    cs.chng
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Eaton Smart Hotel is modern, stylish, very clean, centrally located in Kowloon. Close to MTR for easy access to all locations. Located on Nathan Road, the heartline of Kowloon. Airport Express stop is across the street, so transit to Airport Express is quick and easy. Will definitely stay at Eaton Smart again. Great hotel for business or pleasure visits […] to Hong Kong. Read more
    Genuine Hotels.com guest review
    4 night trip in Sep 2012
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Aug 2012
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "This was the 7th time I stayed here. Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was the 7th time I stayed here. Great Hotel and great location. I caught an earlier flight and the staff was able to get me a room 5 hours before their regular check in. I will stay here again and agian .....
    Genuine Hotels.com guest review
    1 night business trip in Aug 2012
    Sadiq M.
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I enjoyed my stay at this hotel but I do wish the room had been bigger or at least have more surfaces on which to put our things. We were on business but for three weeks staying across Asia all the time and we had two large suitcases as well as carryon bags. The wardrobe was not adequate for our things and there was little space to put out two suitcases […] and so we lived out of them rather than put anything away. There was no iron in the room but we could have one had we have asked. Whilst we understand HK is tight on space this room was too small for our needs. For other people travelling light it was probably okay. Given the above the linens, bed and bathroom were good, clean and the room was quiet bearing in mind are room was right over the street. There is a 7-11 store opposite the hotel from which we could buy cows milk for any additonal tea or coffee we wanted to make and there was a money exchanger there too as well as a masseus who we took advantage of and had out feet massaged. Overall a convenient location with taxis and airport bus stop right outside the hotel. We caught the airport train and then bus to the hotel all of which worked very well and very efficiently. Read more
    Genuine Hotels.com guest review
    4 night business trip in Aug 2012
    frayne
    US

    Eaton Smart, Hong Kong - Kowloon
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      4.0
    long line at check in wait for rooms till 4pm
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "Eaton Can't Be Beat"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Located on Nathan Road, there's lots to do and a 3 minute walk to Jordan MTR. Despite being there in the prime travel season, the price of the room can't be beat. The free bus shuttle to the airport express was both efficient and convenient. When back in Hong Kong, I will definitely come back.
    Genuine Expedia guest review
    Other trip
    Jul 26, 2012
    Becca
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "Excellent location, but very small room"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    Hotel service is quite good. The room is very small, but the location is excellent!
    Genuine Expedia guest review
    Other trip
    Jul 24, 2012
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "Nice stay!!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    We stayed five nights in this hotel on our trip to hong kong. It is very close to subway but not very close to the restaurants. There are not many restaurants close by this hotel and you have to walk across the Nathan road to get to the restaurants on temple street. If you are looking for a peaceful and quiet stay, this is the one for you. If you are […] looking for a place with lots of restaurants and bars and busy night life. I would recommend panorama by rhombus hotel. Overall, we have a nice stay in this hotel. We like it! Read more
    Genuine Hotels.com guest review
    5 night family trip in Jul 2012
    Kevin
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "well located hotel in Kowloon"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Cheesy wall paper, and the AC control didn't work.the room was too cold. Lobby and breakfast buffet were really nice. Great gym for a compete workout.
    Genuine Expedia guest review
    Other trip
    Jul 19, 2012
    Roni
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "Great hotel!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great service. Costly however. This hotel has a bar, resturants, lounge, gym, heated pool, and cafe. The service was great. They also have 24hr room service and laundry service. The bed was not very comfortable and they were renovating the rooms above ours so we woke up to drilling and hammering each morning.
    Genuine Expedia guest review
    Other trip
    Jul 16, 2012
    McDonald
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "A nice spot in the city."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The Eaton Smart is an overall nice hotel. The amenities are excellent will well priced restaurants, a great rooftop pool and gym and great city views. The only place where I was a little disappointed was room size. But with the space given was well laid out and the bed was comfortable. I was also really happy with its location in the middle of the Golden […] Mile and near the train stations that make sight seeing very easy. I really enjoyed this hotel and we will be staying there again. Read more
    Genuine Expedia guest review
    Other trip
    Jul 16, 2012
    Laurel
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "grat experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    clean and comfortable. Room is small but not by HK hotel standards. covenient to MTR, lots of restaurants around.
    Genuine Expedia guest review
    Other trip
    Jul 16, 2012
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "Exceeded our expectations"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We loved this hotel. Right in the thick of things but with quiet rooms and a lovely outdoor patio space off the lobby. We loved the bed linens best and the roof top pool was a perfect way to wind down at the end of long day of site seeing. Take advantage of the free Tai Chi class. Master Cheung is terrific!
    Genuine Hotels.com guest review
    4 night trip in Jun 2012
    Susan
    US

    Eaton Smart, Hong Kong - Kowloon
    1.0 / 5
    Poor
    "Bad stay"

    • Cleanliness
      3.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      2.0
    The worst service, waited an hour for my turn to check in. The check in took another 30 min, even though my reservation was payed in advance. Got the smallest room I ever gotin HK or anywhere else. Really not a 4 star hotel, and I'm not even sure 3. Oh, and the free wifiwas so slow in order for you to upgrade to the pay one. Absolutely ridiculous.
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "Great for business trip"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Eaton Smart Hotel has a great location, very close from Temple Street and many malls in Nathan Road. The standard single rooms are very small, then I would recommend ask for double room with queen size bed. This will be a lot better.
    Genuine Expedia guest review
    Other trip
    Jun 29, 2012
    Sergio
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "good hotel in the center of Kowloon"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Rooms are small but you have everything you need, good breakfast, nice bar and friendly staff
    Genuine Expedia guest review
    Other trip
    Jun 25, 2012
    Rupert
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "Great Hotel for the Price!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel had all the business amenities of a first class hotel for much less than half price. The rooms are much smaller but everything else was first class. Free Internet was also attractive. All they need is an in-room iron and ironing board. Hotel lounge seemed too crowded all the time, so it is not the place to have quiet business discussions […] . Read more
    Genuine Hotels.com guest review
    3 night business trip in Jun 2012
    A Traveller
    US

    Eaton Smart, Hong Kong - Kowloon
    5.0 / 5
    Outstanding
    "Nice Hotel In Hong Kong"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel is a great value. The hotel has a number of very good to excellent restaurants. The staff is friendly and efficient with everyone encountered speaking at least a little English. The location is not too far from the Metro and a free bus to the Kowloon airport skytrain station is across the street from the hotel entrance. Late night arrival […] will require a taxi from the skytrain station to the hotel. Read more
    Genuine Expedia guest review
    Other trip
    Jun 18, 2012
    Michael
    US

    Eaton Smart, Hong Kong - Kowloon
    4.0 / 5
    Excellent
    "Comfort near the action"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    Small rooms but designed well enough. Bathroom even had a bath which is rare in HK. Staff were excellent. Early check in storage of bags then delivered to my room and kept bags on late check out. Free bottled water in a fridge as you leave the door and the airport express bus stops right outside. Usable restaurant and bar and a good terrace to relax […] in outside if you want. Roof top pool looked good but did not use it. Would not want to have a room under the weight room! My room was a standard with a queen size bed on 13th floor. Bus lines right outside, Starbucks next door and a a supermarket across the road. Read more
    Genuine Expedia guest review
    Other trip
    Jun 11, 2012
    Philip
    US
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