"ideal adult choice"
I am an American and needed a hotel for me and my girlfriend who is Chinese, as a place to begin our tourism in Hong Kong and then later up in the north of China. This was a perfect hotel, located near buses and subways and really not too far to walk down to the ferry. The breakfast room is beautifully lit and luxurious, and the food was fantastic for […] breakfast, for which you get a discount, so it is 110 per person for breakfast and well worth it. I am a scholar and not a businessman and so I am NOT looking for luxury in a five star and over indulgent way. So for me the modernistic elegance, cleanliness , efficiency and aesthetic beauty of this fine hotel was just perfect. The staff speak very good English and are attentive and detailed in welcoming you and helping you plan your stay at the hotel and local environment. There is a free shuttle to the airport express train right across the street from the hotel, which was also profoundly useful. If ever I return to Hong Kong I will make a point of staying at the Eaton hotel. Read moreGenuine Expedia guest review
"Close enough to where I need to be."
Facilities are upgraded and much better than previous stayGenuine Expedia guest review
"good location and staff. Conditions to be improved"
Check-in took longer than expected. Facing wing-on dept store, the view is quite good. Found no slippers in room but delivered very quickly on demand. Perfectly located between Jordan and YMT metro stations, 711 and Tsui Wah just across the street. Small but comfortable room for its price with a bath tub though no robes. Unfortunately none of the 4 […] sports channels (including 3 football channels) were broadcasting World Cup finals - unacceptable! The elevator was not smart enough - the ones stop at the lobby level will come even if we pressed for ones go to the ground floor so we have to switch once Read moreGenuine Expedia guest review
Good hotel in good location at a fair price.express breakfast was a bit basic with cofee, sandwiches and parties, but is really all that's required with the myriad of food options in Hong Kong.Genuine Hotels.com guest review
This is a very good hotel: good location, clean, with a nice and helpful staff. I'll definetely come back again when traveling to Hong Kong.Genuine Hotels.com guest review
Beautiful room, very well appointed. Got upgraded to a better room (a suite), not sure why, perhaps because I arrived to the hotel very late? Check in experience was friendly, but check-out was hectic and felt impersonal. A short taxi ride from airport express station on the way in and train station on the way out. Good food options inside hotel. Fit […] the needs very well for my one-night transition from HKIA to Guangzhou. Read moreGenuine Hotels.com guest review
"Good location, not for biz trip"
small rooms with almost no place to sit and work, "express breakfast" - just a coffee and muffin ... extra 30$ for a real breakfast.Genuine Hotels.com guest review
The hotel is near subway. Very easy to go anywhere in Hong Kong. Food and shopping are all around the hotel. Hotel staffs are very friendly and helpful. The room is small, but is expected in Hong Kong. A few items were broken but staff came and fixed right away.Genuine Expedia guest review
Overalll stay was great. Comfortable rooms for a couple. Cleaning was punctual. Staff were all friendly. Breakfast buffet is great from choices to quality. The location is great for visitors. It is located right next to the Night Market and on Nathan Rd with short bus rides to Tsim Sha Tsui and Mong Kok.Genuine Hotels.com guest review
Everything was very good. Small rooms but great value.Genuine Hotels.com guest review
overall it was excellentGenuine Hotels.com guest review
"Good price for a mediocre place"
This hotel is clean and in a decent location, but it's a mad-house - tons of tourists, it's in the red-light district, and the rooms are small, but again - you get good value, it's clean, convenient to get around. I'd recommend if you are on a budget and can get a good deal online.Genuine Hotels.com guest review
"Nice, clean and affordable in a great area"
This hotel has clean, well maintained rooms of a good size for a city like Hong Kong. It is very nicely located for easy access to the Jordan MTR station and the staff were helpful with all inquiries. Would definitely recommend to anyone looking for a hotel in Kowloon.Genuine Expedia guest review
Absolutely great service and wonderful management. For frequent hotel guests they really take the time to acknowledge their appreciation for your business. I am a very satisfied customer and would highly recommend this hotel.Genuine Hotels.com guest review
The hotel was outstanding but the room was quite small for two people. The staff were fabulous and knowledgeable about all areas of the city. He hotel restaurant was amazing along with the happy our bar. We would definitely stay at the Eaton Hotel again. It was reasonably priced and confidently located in Kowloon.Genuine Expedia guest review
"Reasonably priced hotel. Good value."
Overall, the Eaton is a very good hotel. Price is reasonable and I believe compares favorably to the Novotel hotel nearby. Fitness center is small but nice and massage chairs are a nice touch. Breakfast is also good.Genuine Expedia guest review
Great experience. Will stay again. Spent 4 nights. Staff was very helpful. Breakfast buffet is wonderful we had it twice. Beautiful rooftop pool but we stayed so busy we only sat there for a short time. Room was very clean. I just loved the outdoor seating area off the lobby. The free Tai Chi lessons were fun to watch in the morning. There are 3 computers […] you can use in the lobby for free. Raymond and Eric were very helpful at the concierge counter.Cant say ebought good things. Price and location were excellent. Read moreGenuine Expedia guest review
I choose breakfast option by Expedia, but breakfast is not buffet, Just 2 bread and 1 fruit and 1 coffee (you can choice). If you need buffet, + 30HK$. Area is good, but not view. Smoking is smoking room and cafe open terrace (serve beer or coffee etc..). It's good thing. Smoker is be careful Hong Kong has some All non-smoking hotel.Genuine Expedia guest review
"Hotel within easy reach of major attractions."
Outstanding room maid. Very concerned about proper room appearance. Concierge most helpful with several tasks. Lounge bartender a good 'people person'.Genuine Expedia guest review
"Nice hotel but small room."
It's comfortable, near 7eleven and many delicious restaurant in location.Genuine Expedia guest review
Our reservation came with "smart" breakfast. The portion was very generous but just hope that there would be more variety of selections. After having the similar food for 7 days, it was a bit too much.Genuine Expedia guest review
"recent Hong Kong visit"
I think the Eaton is a perfectly fine Kowloon hotel for the price. The location is excellent. The food in the club was mediocreGenuine Expedia guest review
"FORGETTING THE BASICS!"
Having often stayed here, I was disappointed as they simply are missing the basics. For the price, not a bad deal but nothing special. I am a member of their "club" but didn't get me anything. Elevator buttons didn't work, shower was broken, tea pot broken, and no mini bar. Time for a change.Genuine Expedia guest review
"Great location but poor service"
Reserved and paid for 1 queen, non-smoking room. but was given 1 double, non-smoking room with strong smell of smoke. When i told to one of the staffs that the room has a strong smell of smoke, he just replied in a perfunctory manner by saying it's not the smell of smoke; it's the smell of food that prior guests might eat inside the room. I was stupid […] enough to force myself to stay in the room that i almost could not breathe for one night. I couldn't wait to talk to the reception again the next morning; and this time they install a deodorizer inside the room to remove the smell of smoke. Having realized the staffs are so dishonest, i decided to have them to clarify what size of bed they're giving me. When i asked the lady in the front desk, she's hesitate to tell me the truth. So she asked someone to help me, and the guy just admitted the bed in the room i was given is Double size, not Queen. When i questioned about why would i being given a double bed when i booked and paid for a queen bed. The guy just said we could assign you another room without showing any apologies. Read moreGenuine Expedia guest review
Response by Eaton, Hong Kong Dear Guest, Thank you for posting your comments. We are very sorry to learn of your disappointment with your allocated room as well as the attitude of the members of our staff. It is not our usual standard of service and would work on re-training the members of our staff service skills. We have different beddings available, however price remains the same depending on the room category and room are assigned according to the number of occupancy. Please accept our apologies for the inconvenience caused and we hope to serve you better in the near future. Sincerely yours, Stan Chau Hotel Manager
"Stay again later"
This hotel is less than 10min to get to Jordan Station. The AEL free shuttle stop is just in front of Eaton hotel so it was convenient to get here from the airport. The room was small but still bigger than the business hotel in Japan and the bed was also conformtable. I will stay here again later.Genuine Expedia guest review
"Nice hotel walking distance to markets"
Great staff, knowledgeable about the area. Japanese restaurant has excellent food. Walking distance to jade market and night market.Genuine Expedia guest review
"Used to be a regular customer"
Ever since my first visit to Hong Kong I stayed in Eaton. I loved their affordable price, cleanliness and location which was a good reason for me to keep coming back. Even with the occasional price increase I chose Eaton for my stay in HK. However during my last visit I had a midnight arrival and therefore was very tired with connecting flight the next […] morning, the hotel gave me a room 1926, and this room was so extraordinarily horrific that it killed my overall experience with this hotel. The room that they gave me was so messed up, it felt like a totally different hotel. The bath had stains everywhere, bed sheets had stains with very uncomfortable feel about it. I will never stay in Eaton again, its time to choose another hotel in HK. Read moreGenuine Expedia guest review
"Rooms SOOOOO Small"
This is hotel is equivalent to a dorm room for Adults. Actually reminded me a lot of a hospital room. Even had the curtain room divider on the ceiling rack system. Disappointing.Genuine Expedia guest review
The room was very small.Genuine Hotels.com guest review
"Right where the action is!"
Rooms are very clean. No smoking rooms are really no smoking, no cigarette odor. Hotel staff is very courteous and helpful. Perfect location, close to everything. We enjoyed our stay. Would gladly recommend to friends and relatives. Looking forward to our next vacation.Genuine Hotels.com guest review
Very nice room. Spacious. Window needs to be sealed better to keep out traffic noise.Genuine Hotels.com guest review
"Have been upgraded , so it has been great!"
As a regular visitor to that hotel they provided me with a room with entrance room attached, very comfortableGenuine Expedia guest review
"Great location, good value"
My first stay at hotel , and a pleasant one! Except for that you hear next door nabouries ....when they speak.Genuine Expedia guest review
"Decent hotel for Hong Kong"
Had fun in Hong Kong-but rooms could be better-see below.Genuine Expedia guest review
"Nice hotel in the heart of Kowloon"
This hotel has a convenient location not too far from the Hong Hum train station and is also on the Airport Express bus line - a free shuttle that takes you directly to the Airport Express train station. The room was in great shape with plenty of everything you need. Wi-fi was easy and free.Genuine Expedia guest review
"Beautiful Hong Kong Hotel"
Nice staff, clean and quiet. Would definitely recommend and stay here againGenuine Expedia guest review
Average!Genuine Hotels.com guest review
"Excellent location to everywhere"
2 nights short stay but gave us good memory of Hong Kong. Will go back again.Genuine Hotels.com guest review
"Absolute great experience"
The staffs from front desk were courteous, professional & friendly. The location was convenient on shopping, dining, and transportation. I would absolutely come back again to Eaton for my next trip.Genuine Hotels.com guest review
comfortableGenuine Hotels.com guest review
TOILETRIES ARE NOT CONVENIENT, THEY R IN A PUMP CONTAINER THAT DOES NOT PUMP WELLGenuine Expedia guest review
"The hotel is very convenience"
The staff is very friendly and helpful for direction and the hotel is very close to the train station, which is very convenience. The room is a little small in term of space. I guess most of hotels in Hong Kong is like that.Genuine Hotels.com guest review
"Eaton has nice rooms..."
I stay at the Eaton off and on when i visit Hong Kong. Mostly I like staying there, but the time previous to this stay, I did not enjoy it because of the room location and condition.Genuine Expedia guest review
"Great Place to stay for vacation"
Great Place for vacation, easy to find. Service is so-so and rooms are a bit cramped but location and cleanliness are pluses!Genuine Hotels.com guest review
"Great location for the price"
Eaton hotel is in a great location. You can hop on the bus or subway, or even walk to almost anywhere in Hong Kong. For the price and the amazing central location, definitely worth it. The staff were friendly and accommodating. I speak Cantonese and English, but for travelers coming from the states, you can get by without Chinese. The rooms are a bit […] small if compared to American standards, but pretty decent when compared to Hong Kong standards. Our smart rooms had the option of a breakfast at the cafe. If I had to do it again, I would forego that. There's plenty of delicious foods available nearby. Read moreGenuine Hotels.com guest review
Make sure you get the better rooms Mine had a shower stall and bathroom stall that opened up right into the room . Not much privacy. Other than that nice hotel CGenuine Expedia guest review
"Good location but Staff needs replacing"
People rude at check in, rushed, nothing especial and they gave us the smallest room in the hotel..Genuine Expedia guest review
"Biz Trip to HK"
As usual clean rooms great facilities and foodGenuine Expedia guest review
Reception desk staff was outstanding and made me feel totally welcome to the hotel. Very professional.Genuine Expedia guest review
"Proximity to shopping"
Overall, hotel room was clean & all basic hotel amenities were readily available. Hotel location is about 10 minutes away from Yau Ma Tei MTR station or Jordan station. Quality of service is good but could be improved if check-ins & outs can be processed a lot faster than it is now. It took us over 20 minutes to check in & 15 minutes to check out. Also, […] the hotel hallways & lobby are extremely cold. It'd be nice if temperature can be adjusted to room temperature. Read moreGenuine Hotels.com guest review
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