All hotels in Kowloon, Hong Kong
1 room, 2 adults
You can collect Welcome Rewards® nights here380 Nathan Road, Jordan, Kowloon, Hong Kong, ‏‎800-491-6126
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4.0 / 5Excellent

Score breakdown (from 1,057 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.1
  • Comfort
    3.8
  • Condition
    4.0
  • Neighborhood
    4.0
5.0 / 5Outstanding
"Good"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Ok
Genuine Hotels.com guest review
2 night business trip Aug 25, 2014
Young
US
2.0 / 5Fair
"Overpriced. Not good value for money"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
I have stayed at many hotels throughout HK while on business. This hotel was not what I expected for the price level. Much better value can be had elsewhere. This hotel was priced the same as the Harbor Grand during my stay, and I made the bad decision of staying here. I will not stay here again.
Genuine Expedia guest review
Other trip Aug 25, 2014
Doug
US
4.0 / 5Excellent
"near to mtr and place of interest."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    3.0
Mattress a bit soft and toilet has a smell like mould. When ask for recommendations of restaurants serving Tim sum, the staff recommend one that is directly opposite the hotel but the food there are not up to standard.
Genuine Hotels.com guest review
4 night trip with friends Jul 28, 2014
A Traveler
US
4.0 / 5Excellent
"pricing"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
there are hotel with lower pricing on Hong Kong
Genuine Hotels.com guest review
1 night trip Jul 11, 2014
tan buay kee
US
4.0 / 5Excellent
"Nice hotel that's near everything"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I recently spent 5 nights at eaton hotel in Hong Kong ! It was nice hotel although the room was a bit small but for the price I can't complain ! The room was nice and clean and the staff was great ! Starbucks and 7-11 is right at the corner of the hotel ! Would definitely stay there again when I go back !
Genuine Expedia guest review
Other trip Jul 11, 2014
henry
US
4.0 / 5Excellent
"Nice hotel, room kind of small"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Like it but room very small and no more comment
Genuine Expedia guest review
Other trip Jul 10, 2014
A Traveler
US
4.0 / 5Excellent
"Money Well-Spent"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall, this hotel is great for the money we spent. We were able to get our room 3 hours prior to the normal check-in time. Location of this hotel is not the most convenience but was good enough for us to get around. The biggest flaw is that the area around the hotel entrance was awfully smelly due to the many restaurants around it. One recommendation we can make is to lower the AC in the hotel lobby. It was freezingly cold onoce we got to the lobby from the extreme heat outside. My sister caught a cold as a result of this drastic temperature change.
Genuine Hotels.com guest review
8 night family trip Jun 28, 2014
Myra
US
2.0 / 5Fair
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The rating should have been higher. The reason why I gave a 2 was because of Rio at the front desk. I think he probably was new and had to go to the back office and check with his manager everytime when we had question. The check-in process should have been quick but it took more than 30 mins.
Genuine Hotels.com guest review
9 night trip Jun 14, 2014
A Traveler
US
3.0 / 5Good
"Decent hotel, average comfort, ok location."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
We stayed for five nights. Hotel is reasonably close to metro which is convenient to access all locations in Kowloon and Hong Kong. Price was reasonable and room was comfortable. Staff does not speak English very well but they try. Room was compact and the bathroom and shower are separate, with the sink basin outside on an island. We did not find the sink basin to be uncomfortable as some reviewers have stated, but it certainly is a different set up. It is a five-minute walk to Temple St. Night Market. Not a great night market to be honest. I got horribly sick from one of the corner restaurants in the night market. DO NOT eat any seafood from any restaurant in the market. Apparently the waters where they are harvested can be compromised with bacteria. Hence me having to go to the hospital, which is another story in itself. I would stay at this hotel again.
Genuine Hotels.com guest review
5 night trip Jun 19, 2014
Daniel M.
US
5.0 / 5Outstanding
"ideal adult choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I am an American and needed a hotel for me and my girlfriend who is Chinese, as a place to begin our tourism in Hong Kong and then later up in the north of China. This was a perfect hotel, located near buses and subways and really not too far to walk down to the ferry. The breakfast room is beautifully lit and luxurious, and the food was fantastic for breakfast, for which you get a discount, so it is 110 per person for breakfast and well worth it. I am a scholar and not a businessman and so I am NOT looking for luxury in a five star and over indulgent way. So for me the modernistic elegance, cleanliness , efficiency and aesthetic beauty of this fine hotel was just perfect. The staff speak very good English and are attentive and detailed in welcoming you and helping you plan your stay at the hotel and local environment. There is a free shuttle to the airport express train right across the street from the hotel, which was also profoundly useful. If ever I return to Hong Kong I will make a point of staying at the Eaton hotel.
Genuine Expedia guest review
Other trip Jul 3, 2014
professor c
US
5.0 / 5Outstanding
"Close enough to where I need to be."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Facilities are upgraded and much better than previous stay
Genuine Expedia guest review
Other trip Jun 27, 2014
woodie
US
3.0 / 5Good
"good location and staff. Conditions to be improved"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Check-in took longer than expected. Facing wing-on dept store, the view is quite good. Found no slippers in room but delivered very quickly on demand. Perfectly located between Jordan and YMT metro stations, 711 and Tsui Wah just across the street. Small but comfortable room for its price with a bath tub though no robes. Unfortunately none of the 4 sports channels (including 3 football channels) were broadcasting World Cup finals - unacceptable! The elevator was not smart enough - the ones stop at the lobby level will come even if we pressed for ones go to the ground floor so we have to switch once
Genuine Expedia guest review
Other trip Jun 24, 2014
K11
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good hotel in good location at a fair price.express breakfast was a bit basic with cofee, sandwiches and parties, but is really all that's required with the myriad of food options in Hong Kong.
Genuine Hotels.com guest review
3 night trip Jun 18, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
This is a very good hotel: good location, clean, with a nice and helpful staff. I'll definetely come back again when traveling to Hong Kong.
Genuine Hotels.com guest review
3 night trip Jun 18, 2014
HF
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Beautiful room, very well appointed. Got upgraded to a better room (a suite), not sure why, perhaps because I arrived to the hotel very late? Check in experience was friendly, but check-out was hectic and felt impersonal. A short taxi ride from airport express station on the way in and train station on the way out. Good food options inside hotel. Fit the needs very well for my one-night transition from HKIA to Guangzhou.
Genuine Hotels.com guest review
1 night trip Jun 10, 2014
A Traveler
US
3.0 / 5Good
"Good location, not for biz trip"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
small rooms with almost no place to sit and work, "express breakfast" - just a coffee and muffin ... extra 30$ for a real breakfast.
Genuine Hotels.com guest review
2 night business trip Jun 15, 2014
Oren
US
4.0 / 5Excellent
"Great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is near subway. Very easy to go anywhere in Hong Kong. Food and shopping are all around the hotel. Hotel staffs are very friendly and helpful. The room is small, but is expected in Hong Kong. A few items were broken but staff came and fixed right away.
Genuine Expedia guest review
Other trip Jun 19, 2014
Allan
US
4.0 / 5Excellent
"Great Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Overalll stay was great. Comfortable rooms for a couple. Cleaning was punctual. Staff were all friendly. Breakfast buffet is great from choices to quality. The location is great for visitors. It is located right next to the Night Market and on Nathan Rd with short bus rides to Tsim Sha Tsui and Mong Kok.
Genuine Hotels.com guest review
3 night trip Jun 16, 2014
mribanstar
US
4.0 / 5Excellent
"Great Value"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everything was very good. Small rooms but great value.
Genuine Hotels.com guest review
2 night trip Jun 6, 2014
A Traveler
US
4.0 / 5Excellent
"great location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
overall it was excellent
Genuine Hotels.com guest review
3 night trip May 25, 2014
twwong
US
4.0 / 5Excellent
"Good price for a mediocre place"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    2.0
This hotel is clean and in a decent location, but it's a mad-house - tons of tourists, it's in the red-light district, and the rooms are small, but again - you get good value, it's clean, convenient to get around. I'd recommend if you are on a budget and can get a good deal online.
Genuine Hotels.com guest review
2 night trip May 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice, clean and affordable in a great area"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel has clean, well maintained rooms of a good size for a city like Hong Kong. It is very nicely located for easy access to the Jordan MTR station and the staff were helpful with all inquiries. Would definitely recommend to anyone looking for a hotel in Kowloon.
Genuine Expedia guest review
Other trip May 13, 2014
Angelo
US
5.0 / 5Outstanding
"Excellent Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Absolutely great service and wonderful management. For frequent hotel guests they really take the time to acknowledge their appreciation for your business. I am a very satisfied customer and would highly recommend this hotel.
Genuine Hotels.com guest review
1 night business trip Apr 28, 2014
Kenneth
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was outstanding but the room was quite small for two people. The staff were fabulous and knowledgeable about all areas of the city. He hotel restaurant was amazing along with the happy our bar. We would definitely stay at the Eaton Hotel again. It was reasonably priced and confidently located in Kowloon.
Genuine Expedia guest review
Other trip May 3, 2014
drew
US
4.0 / 5Excellent
"Reasonably priced hotel. Good value."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall, the Eaton is a very good hotel. Price is reasonable and I believe compares favorably to the Novotel hotel nearby. Fitness center is small but nice and massage chairs are a nice touch. Breakfast is also good.
Genuine Expedia guest review
Other trip Apr 27, 2014
Tom
US
5.0 / 5Outstanding
"Perfect location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience. Will stay again. Spent 4 nights. Staff was very helpful. Breakfast buffet is wonderful we had it twice. Beautiful rooftop pool but we stayed so busy we only sat there for a short time. Room was very clean. I just loved the outdoor seating area off the lobby. The free Tai Chi lessons were fun to watch in the morning. There are 3 computers you can use in the lobby for free. Raymond and Eric were very helpful at the concierge counter.Cant say ebought good things. Price and location were excellent.
Genuine Expedia guest review
Other trip Apr 26, 2014
Mary
US
4.0 / 5Excellent
"good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I choose breakfast option by Expedia, but breakfast is not buffet, Just 2 bread and 1 fruit and 1 coffee (you can choice). If you need buffet, + 30HK$. Area is good, but not view. Smoking is smoking room and cafe open terrace (serve beer or coffee etc..). It's good thing. Smoker is be careful Hong Kong has some All non-smoking hotel.
Genuine Expedia guest review
Other trip Apr 26, 2014
hello
US
5.0 / 5Outstanding
"Hotel within easy reach of major attractions."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Outstanding room maid. Very concerned about proper room appearance. Concierge most helpful with several tasks. Lounge bartender a good 'people person'.
Genuine Expedia guest review
Other trip Apr 22, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice hotel but small room."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It's comfortable, near 7eleven and many delicious restaurant in location.
Genuine Expedia guest review
Other trip Apr 15, 2014
june
US
4.0 / 5Excellent
"Pleasant stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Our reservation came with "smart" breakfast. The portion was very generous but just hope that there would be more variety of selections. After having the similar food for 7 days, it was a bit too much.
Genuine Expedia guest review
Other trip Apr 15, 2014
Glady
US
4.0 / 5Excellent
"recent Hong Kong visit"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I think the Eaton is a perfectly fine Kowloon hotel for the price. The location is excellent. The food in the club was mediocre
Genuine Expedia guest review
Other trip Apr 6, 2014
Jim
US
3.0 / 5Good
"FORGETTING THE BASICS!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Having often stayed here, I was disappointed as they simply are missing the basics. For the price, not a bad deal but nothing special. I am a member of their "club" but didn't get me anything. Elevator buttons didn't work, shower was broken, tea pot broken, and no mini bar. Time for a change.
Genuine Expedia guest review
Other trip Apr 5, 2014
Robert
US
2.0 / 5Fair
"Great location but poor service"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Reserved and paid for 1 queen, non-smoking room. but was given 1 double, non-smoking room with strong smell of smoke. When i told to one of the staffs that the room has a strong smell of smoke, he just replied in a perfunctory manner by saying it's not the smell of smoke; it's the smell of food that prior guests might eat inside the room. I was stupid enough to force myself to stay in the room that i almost could not breathe for one night. I couldn't wait to talk to the reception again the next morning; and this time they install a deodorizer inside the room to remove the smell of smoke. Having realized the staffs are so dishonest, i decided to have them to clarify what size of bed they're giving me. When i asked the lady in the front desk, she's hesitate to tell me the truth. So she asked someone to help me, and the guy just admitted the bed in the room i was given is Double size, not Queen. When i questioned about why would i being given a double bed when i booked and paid for a queen bed. The guy just said we could assign you another room without showing any apologies.
Genuine Expedia guest review
Other trip Mar 27, 2014
Ping
US
4.0 / 5Excellent
"Stay again later"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel is less than 10min to get to Jordan Station. The AEL free shuttle stop is just in front of Eaton hotel so it was convenient to get here from the airport. The room was small but still bigger than the business hotel in Japan and the bed was also conformtable. I will stay here again later.
Genuine Expedia guest review
Other trip Mar 26, 2014
Claire
US
4.0 / 5Excellent
"Nice hotel walking distance to markets"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great staff, knowledgeable about the area. Japanese restaurant has excellent food. Walking distance to jade market and night market.
Genuine Expedia guest review
Other trip Mar 23, 2014
Olana
US
1.0 / 5Poor
"Used to be a regular customer"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Ever since my first visit to Hong Kong I stayed in Eaton. I loved their affordable price, cleanliness and location which was a good reason for me to keep coming back. Even with the occasional price increase I chose Eaton for my stay in HK. However during my last visit I had a midnight arrival and therefore was very tired with connecting flight the next morning, the hotel gave me a room 1926, and this room was so extraordinarily horrific that it killed my overall experience with this hotel. The room that they gave me was so messed up, it felt like a totally different hotel. The bath had stains everywhere, bed sheets had stains with very uncomfortable feel about it. I will never stay in Eaton again, its time to choose another hotel in HK.
Genuine Expedia guest review
Other trip Mar 19, 2014
Munkhkhuj
US
3.0 / 5Good
"Rooms SOOOOO Small"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
This is hotel is equivalent to a dorm room for Adults. Actually reminded me a lot of a hospital room. Even had the curtain room divider on the ceiling rack system. Disappointing.
Genuine Expedia guest review
Other trip Mar 17, 2014
Sam
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room was very small.
Genuine Hotels.com guest review
3 night trip Mar 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Right where the action is!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Rooms are very clean. No smoking rooms are really no smoking, no cigarette odor. Hotel staff is very courteous and helpful. Perfect location, close to everything. We enjoyed our stay. Would gladly recommend to friends and relatives. Looking forward to our next vacation.
Genuine Hotels.com guest review
2 night business trip Feb 27, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice room. Spacious. Window needs to be sealed better to keep out traffic noise.
Genuine Hotels.com guest review
1 night trip Mar 4, 2014
Terry
US
5.0 / 5Outstanding
"Have been upgraded , so it has been great!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
As a regular visitor to that hotel they provided me with a room with entrance room attached, very comfortable
Genuine Expedia guest review
Other trip Feb 21, 2014
Pes
US
4.0 / 5Excellent
"Great location, good value"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My first stay at hotel , and a pleasant one! Except for that you hear next door nabouries ....when they speak.
Genuine Expedia guest review
Other trip Feb 17, 2014
racheli
US
3.0 / 5Good
"Decent hotel for Hong Kong"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Had fun in Hong Kong-but rooms could be better-see below.
Genuine Expedia guest review
Other trip Feb 16, 2014
iamlikeh2o
US
5.0 / 5Outstanding
"Nice hotel in the heart of Kowloon"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel has a convenient location not too far from the Hong Hum train station and is also on the Airport Express bus line - a free shuttle that takes you directly to the Airport Express train station. The room was in great shape with plenty of everything you need. Wi-fi was easy and free.
Genuine Expedia guest review
Other trip Feb 15, 2014
Patricia
US
5.0 / 5Outstanding
"Beautiful Hong Kong Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice staff, clean and quiet. Would definitely recommend and stay here again
Genuine Expedia guest review
Other trip Feb 2, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Average!
Genuine Hotels.com guest review
1 night business trip Jan 23, 2014
A Traveler
US
4.0 / 5Excellent
"Excellent location to everywhere"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
2 nights short stay but gave us good memory of Hong Kong. Will go back again.
Genuine Hotels.com guest review
2 night business trip Jan 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Absolute great experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The staffs from front desk were courteous, professional & friendly. The location was convenient on shopping, dining, and transportation. I would absolutely come back again to Eaton for my next trip.
Genuine Hotels.com guest review
2 night trip Jan 3, 2014
Johnny
US
4.0 / 5Excellent
"convenience"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
comfortable
Genuine Hotels.com guest review
1 night business trip Dec 29, 2013
SOH HONG HEAH
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
TOILETRIES ARE NOT CONVENIENT, THEY R IN A PUMP CONTAINER THAT DOES NOT PUMP WELL
Genuine Expedia guest review
Other trip Dec 30, 2013
lee
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews