we took room # 1910 .... its big ,clean very ,good city view , big bed ...... we like EATON , we are very confort and satisfy in this hotel all the people are very friendly starting from the reception till checking out and getting taxiGenuine Expedia guest review
"Very convenient location"
Very convenient location. The airport express bus stop is right outside and the Jordan station is just a few minutes by walk. Hotel is contemporary. I would definitely stay here again.Genuine Expedia guest review
"New style not that great"
Got a room with the updated style where the shower and toilet were separate stalls. Bed was next to wash basin separated by a hospital type cloth separator. Lighting was bad as once you open the light to go to the bathroom at night, it just shined through. Overall room is small and although updated, provided no new ambience.Genuine Hotels.com guest review
"Small but close to all"
It was close to all.. Food and transportation. The only drawback, the size of the room. I could barely walk around the room. No space to put luggage. But I think that is norm for most HK hotel rooms. Service was normal. They were kind enough to let us leave luggage for a few days upon around our side trip to Thailand.Genuine Hotels.com guest review
The location can't be beat --- close to subway stations and bus stops, surrounded by restaurants and shops including the wonderful Temple Street night market, and on the route of the free city shuttle that takes you to and from the Airport Express train. The lobby restaurant is bright and airy, the free WIFI and computer use is a bonus, and the staff […] is friendly, efficient and helpful. Our room was very small but the queen bed was comfortable.The only complaint I have is the awful smell of smoke in our non-smoking room from time to time. It did not appear to come from smokers in adjacent rooms. We noticed smokers congregating outside the entrance of the hotel where the air intake of the HVAC system appeared to be. So smoke could have been sucked up into the HVAC system and piped through to the rooms. We hope management rectifies this. Read moreGenuine Hotels.com guest review
"One of my favorite hotels"
Had a problem with reservations so given a super upgrade! Fantastic buffet, a bit on the expensive side, but worth it. I love this hotel and wouldn't stay anywhere else in Kowloon or Hong Kong except when I am just connecting through and have to stay out by the airport. I come back here again and again. Gym on the top floor is first rate. Nice pool […] on the roof, but a little cool this time of year. Read moreGenuine Hotels.com guest review
"Great location and friendly staff"
This was my 6th time staying in this hotel. I like it location and high quality of customer care.Genuine Hotels.com guest review
"Better choose a different hotel"
I was eligible for the Expedia VIP room upgrade option, and I booked this hotel more than a month in an advance and I didn't get any upgrades. The room that I got was remodeled recently but the floor plan is very inconvenient and bathroom has no privacy at all. Hotel staff were not very helpful and friendly. I won't stay in Eaton Smart again.Genuine Expedia guest review
"Good location near the night markets"
Good location near the night markets (Temple Market, Jade Market and Ladies Market) and the subway stations this hotel was a good choice. We opted for a Club Room (breakfast buffet, tea and evening cocktails) and were on the 15th floor in a large room with a curving wall of windows. It was a little noisy as the room overlooked the main access to the […] Victoria tunnel (ask for a city view , an xx10, we were in an xx01). The breakfast buffet was good with a wide selection of both hot and cold food with eggs and pancakes made to order,the service was also good. We also ate in the lounge and were surprised with a very good meal, the lobster mac n cheese, the club sandwich and the nasi goring were very good. Located right off Nathan Road and easy access to the subway made this an easy starting point to do business and sightsee (we rode the tram the the Giant Buddha and would definitely recommend it). Read moreGenuine Expedia guest review
"good, but rather basic"
The hotel is trying to economize too much under excuse of being "green".Genuine Expedia guest review
Efficient hotel, got a one day stop, and Eaton upgraded my room to a suite for no charge.Genuine Hotels.com guest review
"Small Rooms-Great Location"
Small Rooms, but clean rooms in a great location. Did not have the breakfast because we thought it was expensive. We ate at the restaurant across the street and had good food at an inexpensive price.Genuine Expedia guest review
"Great hotel for couples and families!!!"
The bad things about the room was that the amenities were not enough, for example, tooth brush, razors and others.Genuine Expedia guest review
"close to temple street"
everything is good about this hotel except that they don't provide toothbrush in the room, you have to request for it.Genuine Hotels.com guest review
"Great location, small and noisy room."
Great location. Front desk staff efficient but kind of emotionless (i.e. not rude but also not friendly). Small room and very noisy due to hotel remodeling/construction on the same floor. Breakfast buffet okay but not great. Long check out line.Genuine Expedia guest review
its very convenience, just 5 mins walking to the mtr station.Genuine Hotels.com guest review
Eaton Smart Hotel is modern, stylish, very clean, centrally located in Kowloon. Close to MTR for easy access to all locations. Located on Nathan Road, the heartline of Kowloon. Airport Express stop is across the street, so transit to Airport Express is quick and easy. Will definitely stay at Eaton Smart again. Great hotel for business or pleasure visits […] to Hong Kong. Read moreGenuine Hotels.com guest review
"This was the 7th time I stayed here. Great Hotel"
This was the 7th time I stayed here. Great Hotel and great location. I caught an earlier flight and the staff was able to get me a room 5 hours before their regular check in. I will stay here again and agian .....Genuine Hotels.com guest review
I enjoyed my stay at this hotel but I do wish the room had been bigger or at least have more surfaces on which to put our things. We were on business but for three weeks staying across Asia all the time and we had two large suitcases as well as carryon bags. The wardrobe was not adequate for our things and there was little space to put out two suitcases […] and so we lived out of them rather than put anything away. There was no iron in the room but we could have one had we have asked. Whilst we understand HK is tight on space this room was too small for our needs. For other people travelling light it was probably okay. Given the above the linens, bed and bathroom were good, clean and the room was quiet bearing in mind are room was right over the street. There is a 7-11 store opposite the hotel from which we could buy cows milk for any additonal tea or coffee we wanted to make and there was a money exchanger there too as well as a masseus who we took advantage of and had out feet massaged. Overall a convenient location with taxis and airport bus stop right outside the hotel. We caught the airport train and then bus to the hotel all of which worked very well and very efficiently. Read moreGenuine Hotels.com guest review
long line at check in wait for rooms till 4pmGenuine Hotels.com guest review
"Eaton Can't Be Beat"
Located on Nathan Road, there's lots to do and a 3 minute walk to Jordan MTR. Despite being there in the prime travel season, the price of the room can't be beat. The free bus shuttle to the airport express was both efficient and convenient. When back in Hong Kong, I will definitely come back.Genuine Expedia guest review
"Excellent location, but very small room"
Hotel service is quite good. The room is very small, but the location is excellent!Genuine Expedia guest review
We stayed five nights in this hotel on our trip to hong kong. It is very close to subway but not very close to the restaurants. There are not many restaurants close by this hotel and you have to walk across the Nathan road to get to the restaurants on temple street. If you are looking for a peaceful and quiet stay, this is the one for you. If you are […] looking for a place with lots of restaurants and bars and busy night life. I would recommend panorama by rhombus hotel. Overall, we have a nice stay in this hotel. We like it! Read moreGenuine Hotels.com guest review
"well located hotel in Kowloon"
Cheesy wall paper, and the AC control didn't work.the room was too cold. Lobby and breakfast buffet were really nice. Great gym for a compete workout.Genuine Expedia guest review
Great service. Costly however. This hotel has a bar, resturants, lounge, gym, heated pool, and cafe. The service was great. They also have 24hr room service and laundry service. The bed was not very comfortable and they were renovating the rooms above ours so we woke up to drilling and hammering each morning.Genuine Expedia guest review
"A nice spot in the city."
The Eaton Smart is an overall nice hotel. The amenities are excellent will well priced restaurants, a great rooftop pool and gym and great city views. The only place where I was a little disappointed was room size. But with the space given was well laid out and the bed was comfortable. I was also really happy with its location in the middle of the Golden […] Mile and near the train stations that make sight seeing very easy. I really enjoyed this hotel and we will be staying there again. Read moreGenuine Expedia guest review
clean and comfortable. Room is small but not by HK hotel standards. covenient to MTR, lots of restaurants around.Genuine Expedia guest review
"Exceeded our expectations"
We loved this hotel. Right in the thick of things but with quiet rooms and a lovely outdoor patio space off the lobby. We loved the bed linens best and the roof top pool was a perfect way to wind down at the end of long day of site seeing. Take advantage of the free Tai Chi class. Master Cheung is terrific!Genuine Hotels.com guest review
The worst service, waited an hour for my turn to check in. The check in took another 30 min, even though my reservation was payed in advance. Got the smallest room I ever gotin HK or anywhere else. Really not a 4 star hotel, and I'm not even sure 3. Oh, and the free wifiwas so slow in order for you to upgrade to the pay one. Absolutely ridiculous.Genuine Hotels.com guest review
"Great for business trip"
Eaton Smart Hotel has a great location, very close from Temple Street and many malls in Nathan Road. The standard single rooms are very small, then I would recommend ask for double room with queen size bed. This will be a lot better.Genuine Expedia guest review
"good hotel in the center of Kowloon"
Rooms are small but you have everything you need, good breakfast, nice bar and friendly staffGenuine Expedia guest review
"Great Hotel for the Price!"
This hotel had all the business amenities of a first class hotel for much less than half price. The rooms are much smaller but everything else was first class. Free Internet was also attractive. All they need is an in-room iron and ironing board. Hotel lounge seemed too crowded all the time, so it is not the place to have quiet business discussions […] . Read moreGenuine Hotels.com guest review
"Nice Hotel In Hong Kong"
This hotel is a great value. The hotel has a number of very good to excellent restaurants. The staff is friendly and efficient with everyone encountered speaking at least a little English. The location is not too far from the Metro and a free bus to the Kowloon airport skytrain station is across the street from the hotel entrance. Late night arrival […] will require a taxi from the skytrain station to the hotel. Read moreGenuine Expedia guest review
"Comfort near the action"
Small rooms but designed well enough. Bathroom even had a bath which is rare in HK. Staff were excellent. Early check in storage of bags then delivered to my room and kept bags on late check out. Free bottled water in a fridge as you leave the door and the airport express bus stops right outside. Usable restaurant and bar and a good terrace to relax […] in outside if you want. Roof top pool looked good but did not use it. Would not want to have a room under the weight room! My room was a standard with a queen size bed on 13th floor. Bus lines right outside, Starbucks next door and a a supermarket across the road. Read moreGenuine Expedia guest review
"Porters do not care about customers."
One of my two bags were left in the driveway near the public sidewalk while the porter boarded the elevator. There was room for the other bag but he forgot it. There was no other porter to see after my bag although there were usually several around at other times. If I had not seen that it was left behind, anyone could have grabbed it. I went back and […] got it and took it up myself. I wonder if htey ever missed it? Read moreGenuine Hotels.com guest review
"Eaton Smart HK - compact but effective"
We were both impressed with the functionality of the hotel, it is a small and under-stated property in the heart of Nathan Road, the night markets are a 2 minute walk away and the waterfront (Star Ferry piers) about a 15 minute walk. We booked a deluxe room type and it was small but adequate, the bathroom was a decent size however, the bed was very […] hard as is common in Asia. The sound-proofing of the hotel is very effective, the surrounding busy roads were inaudible from the rooms. The public areas of the hotel are outstanding from the lobby restaurant and beer garden down to the lower ground sushi bar, restaurant and the fabulous Main St coffee shop, our new favourite place for coffee out of Australia! Staff in all areas were very keen to help and obviously well managed. The complimentary wireless internet throughout the hotel is a welcome bonus and it works well. So, if location is important and you aren't going to be spending a lot of time in the room then we are very happy to recommend the Eaton Smart Hotel. Read moreGenuine Expedia guest review
Nice & clean Hotel, good service, location was very convenience. I like the free wireless internet, which you can go online in your room. I love the swimming pool on the top floor, nice & clean.Genuine Hotels.com guest review
This is a very nice and comfortable hotel, which is why I keep coming back. The only reason I didn't give the fourth subject a 5 is the renovations currently in progress.Genuine Expedia guest review
"Food is not at the level of the hotel."
The menu and the room service food is good but not great considering the nice hote.... of course they have 24/7 food service.Genuine Expedia guest review
excellentGenuine Hotels.com guest review
"Great location for a great price"
Comfortable room, friendly staff and walking distance to and from all major downtown attractions. I will stay here again. Boat rides and cruses 20 minute walk. Ladies Market 15 minute walk. Open-air night market 5 minute walk. Lots of great restaurants and shopping within 20 minute walk.Genuine Hotels.com guest review
"Excellent hotel, in a great locationI"
It was great staying at Eaton hotel. it is located in an excellent spot (just on the Nathan road), and though I checked out at 13:00, the hotel suggested me to leave my bags there, and to come and take a shower at the evening before my flight. Excellent customer service!!Genuine Hotels.com guest review
A grate value - Clean quiet friendly - good location off Nathan Road convenient to Jordan MTRGenuine Expedia guest review
"Good value for Hong Kong"
I was not expecting luxury for the price, so the variety of stylish dining/drinking options and the quality of the food were both a pleasant surprise. The rooms are very small (typical for Hong Kong), but well-appointed. There is a pool and fitness center. It had everything I needed for a pleasant stay. This is not my favorite area of Hong Kong, but […] I chose the hotel for convenience to a business meeting. It proved to be more convenient overall than I expected. The Jordan MTR station is just a couple of blocks away. Starbucks is across the street. And the walk into Tsim Sha Tsui is easy and pleasant. The Kowloon Airport Train and Hung Hom station (trains to Mainland China) are both short cab rides. Read moreGenuine Expedia guest review
"small and old"
it s extremly small room and it doesnt look like it snew even they say recently renovated.,Genuine Expedia guest review
"Good for business travelers with excellent locatio"
The hotel is very well located, near to subway station. The staff in very friendly and good dinning option in and near to the hotel. Walking distance from the airport train free shuttle bus station. Good for business travelers. This is definitely a good deal in Hong Kong.Genuine Expedia guest review
Good price for the service & comfort. Will return for next time.Genuine Expedia guest review
"Good Tourist Hotel"
While the rooms are on the small side, the use of space is most effiicent. The room was clean and kept that way during our four-day stay. The staff was helpful and friendly. The location was great, being only a block from Nathan St. in Kowloon so that you are within walking distance of most of the markets. The menu in the the on-site restaurant was […] not extensive, but what we ordered was always very tasty, and there was a buffet available, that was a little pricey, but looked very good. We would definitely stay here again should our travels take us to Hong Kong. Read moreGenuine Expedia guest review
"Great Hotel in the Center of Everything"
Everyone comments on the room size but I must say by US standards it is small but the one we got (Deluxe) was remodeled in very good taste and had everything we needed. We (2 of us) just bought so much stuff combined with what we brought made the room pretty messy. Eaton Smart is modern, the staff top notch, not to mention their close proximity to Temple […] Street Night Market. We slept in after we arrived late the previous evening and called to have our room made up since they had put a note under the door to call down to have it cleaned. We hadn't hung up the phone more than 60 seconds when there was a knock at our door by a housekeeper. Wow. Also, when I went to exchange some money to get started the hotel staff was kind enough to say that their exchange rate wasn't as favorable as I could find on the streets. Sure enough across the street was an exchange shop that had a much better rate. Also there is a Starbucks, McDonalds, 7-11 for munchies and a restaurant that stays open late right across from the hotel that took care of some late night cravings at 1am. The food was good too. If we get to Hong Kong again I wouldn't hesitate to book another room with them. One last tip: if you want to escape the bustle of the city get down to Stanley and enjoy the beauty of this seaside area along with the outstanding market there. Read moreGenuine Expedia guest review
"Nice hotel but not good location"
Nice hotel and room. Plenty of restaurants and bars. Decent pool and good gym. Although the location is not the best if you would like to walk because is kind of far from the ferry to cross to Hong Kong island.Genuine Expedia guest review
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