All hotels in Dallas, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1321 Commerce Street, Dallas, TX, 75202, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 1,498 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    4.4
5.0 / 5Outstanding
"Beautiful Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I've stayed here before and it's always a real treat! Beautiful through and through! The beds are ao comfortable and the rooms are impeccable. My only complaint was the man dressed as a woman banging on the door next to me at midnight... Ugh!
Genuine Hotels.com guest review
1 night family trip Mar 11, 2015
susan
US
3.0 / 5Good
"Stepping-back-in-time charm"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
This is a great hotel if you like old-fashioned decor, tall ceilings, lots of space, and friendly service. That said, it has quirks: slow elevators, dusty, old, but ornate fixtures, no modern conveniences like plugs on the nightstand lamps, no lighting connectors for charging iPhone 5 or later, etc.
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
Christopher
US
5.0 / 5Outstanding
"Hotel in The city center"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good price, very spacious room (double queen bed) Hotel is old but very stylish
Genuine Expedia guest review
Other trip Mar 16, 2015
33 yrs old
US
5.0 / 5Outstanding
"Lovely Old Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent staff, great food, beautiful interior. Our room was due for an upgrade (70's fixtures, lamps and furniture) but it was large, quiet and extremely comfortable.
Genuine Expedia guest review
Other trip Mar 15, 2015
Carol
US
3.0 / 5Good
"Miranda Lambent concert."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Hotel is nice but rooms are very small and there was an odor in the hallway of our room. For the price that you pay for the rooms you would figure alto larger and very nice. But, this is not the case. We tried it once and we didn't like it so we want be back.
Genuine Expedia guest review
Other trip Mar 14, 2015
Wes
US
4.0 / 5Excellent
"Nice hotel! Spacious rooms!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Loved it! Can't wait for new pool installation and spa!
Genuine Expedia guest review
Other trip Mar 13, 2015
mrs
US
3.0 / 5Good
"Good value, older hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room was a but run down, but I understand it is going to be updated soon. The hotel was a beautiful old building with a great lobby. I was only there one night. Had an odd-shaped room and a bed that felt uneven, but beyond that, everything was fine. It was a good value, maybe $100 less than everything around it.
Genuine Hotels.com guest review
1 night business trip Mar 5, 2015
Bjorn
US
3.0 / 5Good
"Review"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
The rooms need to be updated, especially the bathrooms. Otherwise a nice overnight stay.
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
A Traveler
US
1.0 / 5Poor
"Rude staff"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
First off i called maybe 5 times before I had my Fiancee check into the hotel. I made sure they had her name on the reservation made sure that they would have a room ready for early check in and made sure of these two things 3 different times. the first time i called was 2 weeks before they went to check in the second time was one week before the stay and the third time was the day before they stayed. Everything was good they assured me a room would be ready and that she could check in under my name. Neither of these things were true at all. They would not let her check in and did not have a room ready. She was there to go wedding dress shopping and had to get ready in the hotel lobby bathroom then stand in line to make sure they could even reserve the room for her. Nick (the front desk "manager") is rude and not willing to even attempt to help at all. For a manager position you would think he would know a little more than the words there is nothing i can do. You would think a nice historic hotel of this sort would have more respectable staff members. Guess again they are unorganized rude and not willing to do anything extra to make your stay special. although rooms were nice and the beds were comfortable never would i ever recommend someone to stay in such a place as long as this staff remains working here. Nice people at the bar so if you like to spend to much on your drinks this hotel is for you. If you like to enjoy your stay and fill spoiled this place is not for you.
Genuine Expedia guest review
Other trip Mar 9, 2015
tj
US
5.0 / 5Outstanding
"Adolphus- wonderful stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed at the Adolphus during a large cheerleading competition held at the convention center. Upon check in, the staff handed me a letter crafted for those families participating in the competition that politely asked for children and parents to respect other guests and please not lounge or be rowdy in the public areas of the hotel. Loved that! Every other place we've stayed at during this competition has been full of rude loud disrespectful kids that have no consideration for all other guests, so kudos to the Adolphus for ensuring all guests were happy with their stay that weekend. Breakfast buffet was great, as was the room service meals ordered. Car valet service was quick. The hotel was beautiful and so classy, I highly recommend staying here!
Genuine Hotels.com guest review
3 night business trip Feb 27, 2015
A Traveler
US
1.0 / 5Poor
"Don't stay"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
The hotel didn't leave any soap In the restroom and the room had a lamp with a cord that draped across the walking path. This led to the lamp being pulled off the table and crashing to the floor, breaking all over the floor. The room was definitely cheap and if you're looking to stay downtown and save a few its not the worst hotel I've ever stayed in. I'd suggest staying elsewhere for the additional dough. When I booked this I was hoping for anice old fashion style hotel and didn't really get the expected experience.
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location in downtown Dallas."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was awesome. The rooms are somewhat dated but renovations are planned this year. The staff was extremely attentive from the bellmen to the front desk, to the housekeeping and room service staff. It is evident they are all well trained in customer service. I look forward to staying here again when we return to Dallas. Was only 5 minutes from the American Airlines Arena where we watched the Dallas Stars play the Detroit Red Wings. The hotel lobby is beautiful as well.
Genuine Expedia guest review
Other trip Mar 1, 2015
Rochele
US
5.0 / 5Outstanding
"Not cheap but reasonable for a nice hotel downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed here for in-town getaway for a night. Room rates at the Adolphus are never cheap, but relatively speaking, the price was reasonable. We did not eat at the hotel mainly because it is extremely expensive and in my experience, the "fancier" and pricier the food, the worse it is. I have never heard anyone say the food here is bad, I just can't stomach the price. (Drove up to Lower Greenville Ave. and spent about one-fifth as much as I would have and got a great meal for two.) But then, I have simple food tastes. Overall, the room was nice, clean and the service was very good. The lobby is beautiful, but it was crowded, so we didn't hang around. It happened to be a busy weekend.
Genuine Expedia guest review
Other trip Mar 1, 2015
Dallas Native
US
4.0 / 5Excellent
"Nice stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
My stay was for business related travel during an ice storm. The staff went above and beyond to meet everyone's needs. Very friendly and accommodated our trainings with last minute schedule changes. Hotel was clean yet had the old musty smell, but considering it was built in 1912 I suppose musty is to be expected. The location is near some really neat sites, restaurants and cultural activities.
Genuine Hotels.com guest review
1 night business trip Feb 22, 2015
BRENDA
US
4.0 / 5Excellent
"Weekend stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Fantastic! Only wish the suite had garden tubs, but that's just due to age.
Genuine Hotels.com guest review
1 night romance trip Feb 22, 2015
Michael
US
4.0 / 5Excellent
"Weekend Getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Nice anniversary weekend getaway. The room was quiet large and comfortable. The antique furniture was beautiful. The hotel staff was warm, friendly and helpful. We ate at some wonderful nearby restaurants (Perrys and Abacus).
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
A Traveler
US
2.0 / 5Fair
"Antiquated"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The antique hotel has great architecture, however, the rooms, bathroom, toilet and tubs are entirely too old. Carpet was not clean looking. It appeared to be the carpet from when the hotel was built.
Genuine Hotels.com guest review
2 night business trip Feb 16, 2015
REGINALD
US
3.0 / 5Good
"Not what was advertised by Expedia."
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
We booked the Adolphus for our anniversary and we're excited about staying in the deluxe King room with 1 king sized bed. When we arrived, we had what seemed to be quite an average room...and definitely not a King sized bed, infact it was a queen! When we complained to the hotel, we were told that Expedia were not offered specific rooms (ie Deluxe King sized rooms) but only what was available and that we would have to take it up with Expedia!! They said that they had no King sized rooms available ( in February!?). We also pointed out that the heating was not working in our room, and although they said they would send someone to look at it, it was never resolved. We ended up turning it off! Not really the best way to spend an anniversary! The hotel is is a great location and the main rooms are very nice, but they need to ensure that guests get the rooms that are advertised and paid for.
Genuine Expedia guest review
Other trip Feb 22, 2015
A Traveler
US
2.0 / 5Fair
"Nice Hotel in Bad Location"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    1.0
There are hardly any dining options close to the hotel. You have to walk at least 5 blocks for any type of sit down place, otherwise it's fast food places near the Greyhound bus station. The service at the front desk was also very slow and seem disorganized. At check in there was only one person serving guests even though there were 3 people behind the desk. I needed a printed receipt at check out and waited in line over 15 minutes just to ask for my receipt.
Genuine Hotels.com guest review
1 night business trip Feb 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful Interior furnishings. Loved the veiw."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My girlfreind and I were very pleased with our overnight stay. The staff were friendly ,helpful and professional. The room experience was comfortable and room service was timely. Even the valet service were prompt and helpful with giving us directions. I rate this overall experience highly and look forward someday to stay again.Thank you!
Genuine Expedia guest review
Other trip Feb 22, 2015
Joe
US
2.0 / 5Fair
"Fading glory"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
The hotel is in dire need of a make over. Everything in my room was either dented, frayed or dirty. On top of that the constant whirl of the elevator motors went on until the wee hours of the night. Thank goodness for ear plugs. What was once an venue for the storied and moneyed has become a shabby shadown of its former self.
Genuine Expedia guest review
Other trip Feb 21, 2015
Jack
US
4.0 / 5Excellent
"Grand historic hotel (lobby)"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
This hotel is stunning in the lobby. Just magnificent. Very romantic. However, I think that they set expectations too high based on the lobby and when you walk into the room, you're like, "that's it?". I loved how spacious they were, but wow were they dated. I expected much more ornate and grand. *They are updating the hotel rooms two floors at a time this year, so hopefully this changes, but this was my experience.
Genuine Expedia guest review
Other trip Feb 18, 2015
josh
US
5.0 / 5Outstanding
"Wonderful Valentines Day"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
valentines day stay. beautiful hotel. very old fashioned and romantic
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
David
US
3.0 / 5Good
"Middle of the city a three and a half star at best"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
A somewhat tired hotel, the front desk service was poor the beds were old the architecture is great. I would not recommend.
Genuine Expedia guest review
Other trip Feb 16, 2015
mike
US
4.0 / 5Excellent
"Lovely place to spend a special occasion."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Philip,out front, was probably the best hotel staff personnel I've ever come across! He immediately made us feel welcome and set us at ease. We looked for him every chance we could! Everyone else was also very professional, but he was outstanding! We had a wonderful Valentine's day experience!
Genuine Expedia guest review
Other trip Feb 16, 2015
Chuck
US
5.0 / 5Outstanding
"Weekend Getaway"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely hotel, the lobby is beautiful with it's high ceilings and ornate wood décor. A step back into time when luxury was luxury! The staff was very friendly and willing to help at every turn. Our standard room was quite large and very roomy. The hotel is about to start a renovation of it's rooms which is probably needed. I hope they don't touch the lobby area, this needs to be preserved for the next generations to see! Overall a great place to stay!
Genuine Expedia guest review
Other trip Feb 16, 2015
Ellen
US
2.0 / 5Fair
"Ehhh. 4 stars? C'mon now."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Not a lot of bang for the buck. If you're into having someone carry your bags up, and an expensive valet for your auto, then you might find this to be a good value. The building is old and definitely has some remarkable architecture inside. However the place needs updating, and 4 stars? That's a stretch. You can get more bang for your buck elsewhere.
Genuine Hotels.com guest review
2 night business trip Feb 9, 2015
William
US
5.0 / 5Outstanding
"Loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was top notch! Location was perfect with every option in house and close to entertainment.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Lloyd
US
5.0 / 5Outstanding
"Downtown Dallas.... Nice! Walking distance to ever"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a day to burn. Explored this beautiful hotel, and toured downtown. Great restaurants, shopping.... All around great.. HOWEVER.... Hotel allows pets, as ours are under 2 pounds. Our 17 ounce Chihuahua found un-mentionables under the bed. Try to take photos from room and windows were not cleaned.
Genuine Expedia guest review
Other trip Feb 14, 2015
Clubber
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel staff was helpful and very attentive, but despite the beautiful historic hotel, it needs some upgrades.
Genuine Expedia guest review
Other trip Feb 12, 2015
Dani
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Impressive place with lots of history. But not state of the art as I would expect from a four star hotel (f.e. we received a terrible old roll-away). But we got free coupons for a delicious breakfast and staff was very friendly!
Genuine Expedia guest review
Other trip Feb 11, 2015
A Traveler
US
5.0 / 5Outstanding
"Great weekend getaway!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel in a fun, convenient location.
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
Amy
US
5.0 / 5Outstanding
"Great hotel & location; expensive breakfast/valet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We were there for a volleyball tournament at the convention center. It was an easy walk and very convenient to restaurants. Staff was pleasant. Only complaint would be that I didn't expect to pay $45 for a simple breakfast....but they did speed it up so we could leave on time. Valet parking at $28 is ridiculous too.
Genuine Hotels.com guest review
2 night family trip Feb 6, 2015
Jan
US
5.0 / 5Outstanding
"Couples sanctuary"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great environment for romantic get away.
Genuine Hotels.com guest review
1 night romance trip Feb 8, 2015
John
US
3.0 / 5Good
"Lots of potential but hotel needs a lot of work."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel is beautiful but is in need of a major room rennovation. Rooms are very dated. Lobby and common areas are beautiful but were dusty. Ceiling in the bathroom was peeling. Beds were very uncomfortable. Prices for parking was ridiculous. $90 for three night. It was more than the cost of our rental car.
Genuine Expedia guest review
Other trip Feb 10, 2015
A Traveler
US
4.0 / 5Excellent
"Nice old hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed at the hotel for one night. I loved the old look of the hotel. I wish we got to stay in the one of the renovated rooms because our room had an old mattress that looked a little nasty. But the entire staff at the hotel was absolutely amazing. I have never had anyone be that helpful and that polite in all my hotel stays.
Genuine Expedia guest review
Other trip Feb 10, 2015
Maureen
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is very nice and classic looking. The rooms are huge. They do have signs up that they are going to modernize the rooms this year.
Genuine Expedia guest review
Other trip Feb 10, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The staff were very helpful and the courtesy transportation made it a very pleasant stay.
Genuine Expedia guest review
Other trip Feb 9, 2015
Lori
US
4.0 / 5Excellent
"Beautiful hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It is a beautiful hotel. The night we stayed, they put us on the 4th floor. A party was being hosted there on the 3rd floor and the music was too loud and remained loud til 3:00 am!
Genuine Hotels.com guest review
1 night trip with friends Feb 6, 2015
LORI
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Older hotel but very elegant. Staff we very helpful.
Genuine Expedia guest review
Other trip Feb 5, 2015
A Traveler
US
4.0 / 5Excellent
"Good location, limited amenities, no free wifi?"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Hotel is pleasant enough, but rooms are dated and amenities are limited. Free WIFI is a basic amenity even at 1-star hotels these days. Expecting to charge for it is ridiculous.
Genuine Expedia guest review
Other trip Feb 3, 2015
M
US
5.0 / 5Outstanding
"Quality Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very nice!
Genuine Hotels.com guest review
1 night trip Jan 31, 2015
Tina
US
4.0 / 5Excellent
"great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice hotel, old "fancy" could use some fixes here and there but nice - got a great deal on it - otherwise I would not have even considered it. not worth over $100 a night
Genuine Expedia guest review
Other trip Feb 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The historic hotel has ambiance, and is close to many restaurants, bars, historical sites . The hotel was clean and comfortable. The staff was amazing. Very helpful, friendly and eager to make your stay enjoyable. Great place
Genuine Expedia guest review
Other trip Feb 1, 2015
rob
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Only issue was 3 girls in the room so not enough light or mirrors -
Genuine Expedia guest review
Other trip Jan 30, 2015
A Traveler
US
3.0 / 5Good
"Great location, beautiful building, needs work"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I pre-paid for a king size room to accommodate me, my husband and our 12 year old son. When we arrived at 11:00 p.m., they sent us to a double room with no couch without explaining that they were sold out of kings. We agreed to stay in the room after they said there were no other options. It took over an hour to receive a roll away so my son would have a place to sleep. I find it unacceptable to change the room size when it is pre-paid. I also feel the staff could have apologized and offered a solution, rather than ignoring the problem at check in. The building is ornately decorated, charming and in a great location for the Convention center, arts district and west end. Some things in the room were broken or worn out. We also didn't have hand towels and wash cloths at check in. It seems with a little bit of attention this could be a top notch facility. Right now, it's almost a great place but not quite. We enjoyed the restaurants on site. The Bistro is very expensive and slow for breakfast. The cowboy bar is good for dinner and reasonably priced.
Genuine Expedia guest review
Other trip Jan 27, 2015
Amanda
US
3.0 / 5Good
"Beautiful public areas, not big on service."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
We chose this hotel because it was close to our event at the convention center. The lobby and restaurant are beautiful. Our room was nicely furnished, but there was trash on the floor, no functioning light in the closet, and the nightstand top was dirty. The lampshade was falling apart and the in-room refrigerator did not work. We had to call twice for the rollaway bed we requested and then again for linens. We are also very surprised when we ordered 2 drinks at the bar and the bill was $50!
Genuine Expedia guest review
Other trip Jan 27, 2015
Elyse
US
5.0 / 5Outstanding
"Titanic Era Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We absolutely loved our stay. Our room was clean and the furnishings were beautiful. All the staff we encountered were very nice. We had an executive room which had a bedroom section and a living room section. The valet parked our car and we didn't need it again until time to go home. We heard that the hotel is haunted by a jilted bride but we didn't encounter anything unusual. Our view wasn't great so don't request 503 for a view. It was a rooftop full of air conditioners but I bet it was great when the hotel was built and most likely stood alone. I will definitely stay at the Adolphus again.
Genuine Expedia guest review
Other trip Jan 26, 2015
MIa
US
3.0 / 5Good
"tired, old hotel"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Looks like it hasn't been renovated since the 70s Good bones but Oh lord, fix it up>
Genuine Expedia guest review
Other trip Jan 26, 2015
A Traveler
US
5.0 / 5Outstanding
"Chicago Bulls Game"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Went to watch the Chicago Bulls beat the mavericks. The hotel was in an excellent stop to get a great win. We had an awesome view as well. Will stay again on our next getaway.
Genuine Hotels.com guest review
1 night romance trip Jan 23, 2015
Arturo
US
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