The Adolphus is a wonderful hotel where the guest is highly respected and treated as if they always stay at the Adolphus. From the time you drive up to valet to the time you leave the hotel, there is nothing but smiles and wonderful attitudes all over the hotel.Genuine Hotels.com guest review
Little dated but great bed clean rooms and a great nice upgrade. Great value!Genuine Expedia guest review
"Middle of downtown Dallas."
No free wifi is absurd. The cold water was warmer than room temperature. Pretty gross to drink.Genuine Expedia guest review
We spent one night at this grand old hotel while in Dallas. It was charming, and the staff at breakfast was very attentive. They even have a courtesy shuttle.Genuine Expedia guest review
"Great place to stay"
Hands down the most attentive hotel staff I have ever dealt with. Very clean nicely laid out. Valets were very friendly. Staff is definitely a five star crew. Hotel room was very nice. Only complaint was the all night every five minutes banging noise on the other side of our bathroom wall. Other than that, excellent. Priced very affordable for this […] level of service Read moreGenuine Hotels.com guest review
We got a great deal on this hotel so my one complaint is minor. Room was large and comfortable. The staff was great. The only problem was no COLD water in the room. Unusual to only have hot water out of vanity and shower., but otherwise fantastic for the price.Genuine Expedia guest review
"We love this "old" hotel."
We love old hotels and this one especially. We had our daughters wedding reception there. The room we had this last weekend was very large & comfortable. The bath room fixtures were a little tired. We will continue to stay there when we are in Dallas. Loved sitting in the lobby late in the evening. We saw 4 brides come thru - that was fun.Genuine Expedia guest review
"Front desk guy a"
Front desk guy wasn't accommodating, unprofessional. I felt like I was checking in at Motel 6, the bathroom has rust in toilet handle, dirty and screeched up toilet not clean and dusty. I feel like I should be charged.Genuine Expedia guest review
The hotel was great. The check -in and out was quick.Genuine Hotels.com guest review
"Historical Downtown Hotel"
Very hospitable and enjoyed our stay. Staff was knowledgeable and friendly and helpful.Genuine Expedia guest review
We really enjoyed our stay. It is a beautiful old hotel. It is handy to everything and easy access if you wan to go to the Bush library or the stockyards in Fortworth only a short drive. Would stay there again if I ever go back to Dallas.Genuine Expedia guest review
My car was not properly taken care of by the valet. Side swiped and major damage to the bumper. It took 3 days for a phone call back about the incident. Be cautious.Genuine Hotels.com guest review
"located in convenient downtown Dallas."
Great room, spacious and very comfy bed and pillows. Even had a walk in closet.Genuine Expedia guest review
"4-Star Hotel.... ABSOLUTELY NOT!"
am so disappointed and appalled by the entire experience. I feel as though Expedia needs to provided significant compensation/refund based on the evidence I have provided. This is not just a complaint, this is a photo documented explanation of the disgraceful nature of the accommodation that were advertised as " A distinctive establishment that will […] bring you the premium service and amenities sure to make your stay more comfortable and convenient. Properties may be located in the hub of the city, resort areas, or near points of interest.Our 4-star hotel suppliers include Intercontinental Hotels Group, Hyatt, Omni" I have never stayed at an Intercontinental, Hyatt or Omni that had any of these issues, and categorizing this hotel in the same group with those brands is a gross insult to those brands and falsely advertising this hotel. My intent when booking the rate was the location of the 4-star hotel given the nature of our business in Dallas. This is not a comparable accomodation to that of the advertised Hyatt, Hilton or others. Read moreGenuine Expedia guest review
First class service , lots of hangers & towels. Thought I saw a ghost . The dining in French Room is an unforgettable experience . Herbalife President Team, Lisa Van CGenuine Expedia guest review
The stay was wonderful and immensely pleasant! Thank you!Genuine Hotels.com guest review
"Nice and close to Kennedy exhibit and museums."
Went to museums and Daley plaza. Both are in walking distance with restaurants all around.Genuine Expedia guest review
"Dark and hot"
Broken main room light, had to trip around in the dark to find bathroom light. Room light was unplugged because switch was broken and would not turn off. Staff knew this because they had to have unplugged it. Air conditioning blew all night but no cold air. Very frustrating and HOT!Genuine Expedia guest review
"Beautiful elegant hotel"
Good experience. Staff was more than helpful! Elegant turn of century hotel.Genuine Expedia guest review
"Retro hotel with fine dining"
Old hotel renovated with an old world style. The French Room restaurant is a gorgeous fine dining venue with artwork on the tall ceilings - dinner for a mere $60 per person, nice deal for that style. Watch our for the $28 valet parking which is the only parking option.Genuine Expedia guest review
"Very elegant and classy hotel."
I had a wonderful experience. I recommend this hotel to anyone looking for a quiet beautiful hotel.Genuine Expedia guest review
"They gave us the "pet room""
I stayed here last year and booked the same two queen bed deluxe room. It was great, very nice I had to bring our dog this time and they clearly gave me the lackluster pet room. Too hot, no fridge, broken shower drain Still waiting for the manager to call meGenuine Hotels.com guest review
"Beautiful old hotel"
Beautiful old Hotel. We had excellent service from everyone at the hotel, very kind and professional service. But, the hotel could use some updating. The bathroom & bedding was very nice and up to date, but, the carpet, furniture, paint etc. could be updated. The hotel was beautiful old and nostalgic but could use a touch of remodel in some areas.Genuine Hotels.com guest review
"The Adolphus during 2014 Final Four"
Staff was extremely helpful and friendly. Quick car transport around the general area was a great touch. Would recommend HIGHLY for those looking to be within walking distance of main dt attractions..Genuine Expedia guest review
Such a great hotel! Friendly staff who are willing to assist you with restaurants and sight seeing. I will always stay here!Genuine Hotels.com guest review
All the staff were relentlessly positive and helpful, even with the onslaught of the Final Four hordesGenuine Hotels.com guest review
"Like the location"
Cold water was so hot could not enjoy the stay or use the bath tub.Genuine Expedia guest review
My reservation was for two queen beds. Instead, we had two full beds. The room was also suppose to have a small fridge. Nope. Just an ice bucket. What a disappointing romantic weekend. The hotel is beautiful, but this was a real disappointment.Genuine Hotels.com guest review
"Charming but wanted more for 4 stars."
This hotel is beautiful and perfectly placed in Dallas for business. The service staff are wonderful and helpful with with everything. We had a few issues, the shower would not get any cooler than HOT or scalding hot and the sofa pillows looked very old and dingy. We were on the 12th floor but be aware that you can still hear road noise. Not a complaint […] to the hotel, just an FYI. The front desk staff is limited and we waited for a long while to check in and out. Although when we informed the desk about the water situation they comped our parking to remedy the situation. I respect that and know if we had time before our 8am meeting to have it fixed I have no doubts the hotel would accomodate. Read moreGenuine Hotels.com guest review
"Mom and dad's night out"
Every once in a while, mom and dad want to remember what it was like before life's most precious miracles and get away for a night by themselves - to get some sleep. Our night at the Adolphus was great. We visited the nearby 6th floor museum and went to a show at the House of Blue's in the West End. The room was clean. The bed was just right. Bathroom […] was both clean and well-maintained. The staff's service was impeccable. For the record, we didn't get much sleep, but that was not the fault of the hotel. ;) We highly recommend this hotel - with or without the kids. Read moreGenuine Hotels.com guest review
Old world charm lives and we love it!Genuine Hotels.com guest review
"We'll Be Back!"
Beautiful, spacious room with great views on the 22nd floor. The room was not yet refurbished, but the bed and TV were all new and the room was in very good condition. Can't imagine what it will be like when it has been remodeled! The elevators were the fastest I have ever experienced and were beautiful wood paneled. The Hotel staff was friendly and […] efficient. Spent four days at the Hotel, while playing in a Bridge Tournament at the Convention Center - a brisk 10-minute walk. Also, parked our car in a garage that was two blocks away for just $12 per day. Just wish I had more time to enjoy all the services at the Adolphus! Read moreGenuine Expedia guest review
"A very comfortable stay"
Loved this Hotel, the service was truly what a 4 star hotel should be like. The room was incredibly spacious, I wish I had a few more days here.Genuine Hotels.com guest review
"Minor updates needed"
Comfortable bed! The rooms need some minor updates. New carpet and drapes would make a world of difference. Incredible staff!Genuine Expedia guest review
My Concierge was the best ...I believe his name was Phil/Phillip...Was there for the Cher concert, live in Dallas, but thought I would treat myself. Always thought the Adolphus was the ultimate..not so much. The Rodeo bar was ( because I'm a good southern lady will not say how bad it was)The bed was wonderful(free standing shower had mildew.. No cold […] water in the sink/AM )..Bar in lobby nice..had good shrimp cocktail. Took way too long to get my car at checkout (FYI as I was waiting, someone found out something was stolen from her car) Peace Out. Read moreGenuine Hotels.com guest review
"Not worth the usual rate"
I've read, after my stay, a number of complaints about the A/C in rooms, and I experienced the same problem. The room would not cool down, and the air coming out of the vents was a little warm regardless of the setting. It made for a uncomfortable night. No ice on the floor took some getting used to. The staff were very nice and the convenience of […] being downtown is hard to beat. Read moreGenuine Expedia guest review
"Very Nice Stay"
Great for business trip, you can walk to many pubs and eateries. Hotel itself was very nice.Genuine Hotels.com guest review
This is a very cool, classy older hotel in the downtown area that is convenient to great restaurants. I was in town for a meeting and needed a stayover location to avoid traffic back south. I saw the Adolphus on Hotels.com and it was less than a mile from my meeting location. From the doorman, to registration, to the Rodeo Bar on the ground floor the […] service was fantastic and the accomodations were terrific. My only negative was that there was an issue with the shower temperature - couldn't get it to a consistently comfortable level but that paled in comparison to the clean, well-appointed room and great staff. I would happily stay again and will stay longer next time. Read moreGenuine Hotels.com guest review
upon checking in we were givin a room where loud construction was going on and the room smelled. went back down to complain and were told we could wait for another room. After 2 hours and never being contacted we went back to check on status. The new girl got us a room that was great.Genuine Hotels.com guest review
My boyfriend and I are both 21 and we went to stay at the Adolphus for our 1 year anniversary. We weren't treated with respect, we were looked down upon and the staff was snooty and stuck up. I was very disappointed. We did not appreciate the way we were treated at all.Genuine Hotels.com guest review
The hotel was not as nice as I thought it'd be. Fixtures in bathroom were rusty and walls/floor seemed outdated. Nice and clean though. Great view from room. At night light from the hall shined through a space between door and door jam. Thin walls. Heard disturbing noises from room next door.Genuine Expedia guest review
"Great room- slow check in"
It took far to long to get checked in! When we got to our room , we loved it! Very nice and clean! Do you really have to charge hotel guests so much for parking?Genuine Hotels.com guest review
"Historic Big D"
I booked 3 rooms for a mini-reunion of old friends (from first grade -- 50 plus years ago). We three couples had a great time -- the rooms are comfortable and we really enjoyed relaxing together in the expansive and gorgeous lobby/bar area. The staff was very friendly and helpful. We will be back!Genuine Expedia guest review
Went to a concert at American Airlines center, nice walk, close to many attractions. Beautiful motel! Are at bar & grill good food, beer, atmosphere, & service.Genuine Hotels.com guest review
"Always a special treat !!"
Like going back in time to an old friends house !! Thanx !!!Genuine Expedia guest review
We loved our brief stay at the Adolphus---our room was an executive suite with a great view of the city, made even better by our having a corner room with large windows on two walls. Service was excellent! Breakfast one morning in the Bistro was first-class, and dinner in The French Room was an experience that will not be forgotten---superb food, service, […] and ambience that would be hard to rival. Read moreGenuine Hotels.com guest review
"We had a great time and would come back."
We were in town for the Elton John concert. We had a great time and our experience at the Adolphus made our experience that much better. The staff were both helpful and friendly.Genuine Expedia guest review
Did a one night jaunt downtown for some Spring Break fun for my 9 yr old. Asked front desk clerk if we could get a room with a good view. She took the time to accommodate us and the room did not disappoint. My son loved being on the top floor (22) and we had a nice view of Reunion Tower. The room was quiet...I do not even recall hearing a door shut […] at any time. There was a slightly funky smell in the room when you first walked in, but did not notice it after a while. The meal at the Rodeo Grill (part of hotel) was o.k. Although I kept thinking we could have gone elsewhere and gotten something much better for a similar price. Read moreGenuine Expedia guest review
"Nice old charm hotel in the city"
Superior service.late check out was a plus !!! Will stay againGenuine Expedia guest review
"Love the Adolphus"
This is my favorite Dallas Hotel. Love everything about it. Great location, beautiful, and the service is top knotch!Genuine Hotels.com guest review
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