My Concierge was the best ...I believe his name was Phil/Phillip...Was there for the Cher concert, live in Dallas, but thought I would treat myself. Always thought the Adolphus was the ultimate..not so much. The Rodeo bar was ( because I'm a good southern lady will not say how bad it was)The bed was wonderful(free standing shower had mildew.. No cold […] water in the sink/AM )..Bar in lobby nice..had good shrimp cocktail. Took way too long to get my car at checkout (FYI as I was waiting, someone found out something was stolen from her car) Peace Out. Read moreGenuine Hotels.com guest review
"Not worth the usual rate"
I've read, after my stay, a number of complaints about the A/C in rooms, and I experienced the same problem. The room would not cool down, and the air coming out of the vents was a little warm regardless of the setting. It made for a uncomfortable night. No ice on the floor took some getting used to. The staff were very nice and the convenience of […] being downtown is hard to beat. Read moreGenuine Expedia guest review
"Very Nice Stay"
Great for business trip, you can walk to many pubs and eateries. Hotel itself was very nice.Genuine Hotels.com guest review
This is a very cool, classy older hotel in the downtown area that is convenient to great restaurants. I was in town for a meeting and needed a stayover location to avoid traffic back south. I saw the Adolphus on Hotels.com and it was less than a mile from my meeting location. From the doorman, to registration, to the Rodeo Bar on the ground floor the […] service was fantastic and the accomodations were terrific. My only negative was that there was an issue with the shower temperature - couldn't get it to a consistently comfortable level but that paled in comparison to the clean, well-appointed room and great staff. I would happily stay again and will stay longer next time. Read moreGenuine Hotels.com guest review
upon checking in we were givin a room where loud construction was going on and the room smelled. went back down to complain and were told we could wait for another room. After 2 hours and never being contacted we went back to check on status. The new girl got us a room that was great.Genuine Hotels.com guest review
My boyfriend and I are both 21 and we went to stay at the Adolphus for our 1 year anniversary. We weren't treated with respect, we were looked down upon and the staff was snooty and stuck up. I was very disappointed. We did not appreciate the way we were treated at all.Genuine Hotels.com guest review
The hotel was not as nice as I thought it'd be. Fixtures in bathroom were rusty and walls/floor seemed outdated. Nice and clean though. Great view from room. At night light from the hall shined through a space between door and door jam. Thin walls. Heard disturbing noises from room next door.Genuine Expedia guest review
"Great room- slow check in"
It took far to long to get checked in! When we got to our room , we loved it! Very nice and clean! Do you really have to charge hotel guests so much for parking?Genuine Hotels.com guest review
"Historic Big D"
I booked 3 rooms for a mini-reunion of old friends (from first grade -- 50 plus years ago). We three couples had a great time -- the rooms are comfortable and we really enjoyed relaxing together in the expansive and gorgeous lobby/bar area. The staff was very friendly and helpful. We will be back!Genuine Expedia guest review
Went to a concert at American Airlines center, nice walk, close to many attractions. Beautiful motel! Are at bar & grill good food, beer, atmosphere, & service.Genuine Hotels.com guest review
"Always a special treat !!"
Like going back in time to an old friends house !! Thanx !!!Genuine Expedia guest review
We loved our brief stay at the Adolphus---our room was an executive suite with a great view of the city, made even better by our having a corner room with large windows on two walls. Service was excellent! Breakfast one morning in the Bistro was first-class, and dinner in The French Room was an experience that will not be forgotten---superb food, service, […] and ambience that would be hard to rival. Read moreGenuine Hotels.com guest review
"We had a great time and would come back."
We were in town for the Elton John concert. We had a great time and our experience at the Adolphus made our experience that much better. The staff were both helpful and friendly.Genuine Expedia guest review
Did a one night jaunt downtown for some Spring Break fun for my 9 yr old. Asked front desk clerk if we could get a room with a good view. She took the time to accommodate us and the room did not disappoint. My son loved being on the top floor (22) and we had a nice view of Reunion Tower. The room was quiet...I do not even recall hearing a door shut […] at any time. There was a slightly funky smell in the room when you first walked in, but did not notice it after a while. The meal at the Rodeo Grill (part of hotel) was o.k. Although I kept thinking we could have gone elsewhere and gotten something much better for a similar price. Read moreGenuine Expedia guest review
"Nice old charm hotel in the city"
Superior service.late check out was a plus !!! Will stay againGenuine Expedia guest review
"Love the Adolphus"
This is my favorite Dallas Hotel. Love everything about it. Great location, beautiful, and the service is top knotch!Genuine Hotels.com guest review
"Just a grate hotel"
Clean,comfortable and location was perfect. The French Room for dining is over thr top.....5 Stars.Genuine Hotels.com guest review
The hotel staff were very friendly and helpful. The hotel is located in a great spot.Genuine Expedia guest review
"I so wanted it to be better"
We checked in early and so far so good. The room was small, smelled and was dusty. I could not remain here. They offered an upgrade at $35.00 per night and said; "We can not upgrade an EXPEDIA room for free." I felt like EXPEDIA was a second class of reservation to them. We settled on the third room which was okay. I have never moved a hotel room in […] my life let alone 3 of them! Read moreGenuine Expedia guest review
"Very nice historical hotel."
Very nice stay. The staff is exceptionally nice and personable.Genuine Expedia guest review
The Adolphus has an old world elegance that is charming. The staff was helpful and professionally kind. Wonderful, relaxing stay.Genuine Expedia guest review
"A step back in time"
Nice to stay at a hotel with character . I imagined what this was like decades ago, during the post Titanic era. Love all woodwork and the all the lovely sitting areas, open bar area and grand piano. Very inviting. Also reminded me of The Overlook" In Colorado, but no Jack Nickelson or ghosts! Haha. !Not your typical motel of today's time with small […] entry living area and lots of title and concrete. Read moreGenuine Expedia guest review
"Excellent service for ALL staff"
This hotel was clean and close to many amenities. What really made it stand out was the extremely friendly and helpful staff. They have a shuttle car and drivers Dave and Gerry were so helpful driving me where i needed to go and suggesting great places to go also. Really made my stay great.Genuine Hotels.com guest review
For a busy hotel, sure are understaff. Waited about 10 mins in line for someone to show up and park my vehicle, since it's valet only. Finally, the bellboy came back from parking vehicles, he apologize for the wait and greeted me, after explaining their ticket method he took my vehicle. No one was at the front desk to do check in, and waited again several […] minutes for a front desk clerk to show up. Without greeting me, he asked with a bothered attitude if I had a reservation, he couldn't find me. I told him it was through hotels.com. With a rude attitude said that now he had to log into their website in order to pull up my reservation. He gave me my room key and pointed me to the elevators. Room was nice and bed comfy. The bathroom wasn't very clean and the shower has mildew. Room service was fast, and friendly. Read moreGenuine Hotels.com guest review
"Great place to stay!"
The staff was very nice and helpful in recommending restaurants. Loved it so much I'm going back in March!Genuine Hotels.com guest review
"Beautiful hotel, friendly staff,location is a pain"
The hotel itself was great and beautiful. Staff was very friendly, but not very knowledgeable. I asked the concierge for parking advice and he was not at all helpful. Parking is a pain. Also, being that the room is downtown, YOU CAN HEAR EVERYTHING. Even when we were on the 19th floor, the sounds of people screaming and cars honking were heard very […] loudly. Read moreGenuine Hotels.com guest review
I booked the room threw Hotels.com.. Since I'm 6' 6" tall and my wife is pregnant I booked a room with a king size bed. When we checked into the hotel they gave us our key as if everything was ok. When we got to the room, to our surprise it was a queen size bed. And the room was only set up for 1 occupant. I went to the front desk and i was told that […] the Hotel would not honor the Hotels.com reservation. They told me that if you book a room threw hotels.com that they only honor occupancy and not the specified room. Since it was late and we were in a bind we had to stay.. Also the air conditioner in the room was broken Read moreGenuine Hotels.com guest review
It was an amazing stay we went to monster jam then to this beautiful hotel and played pool in the room we had a huge room and it was just a one in a life time experience i highly recomend a second stay.Genuine Hotels.com guest review
"Grand old hotel"
Beautiful old hotel. My wife and daughter love high tea. The French Room is without equal. Its like stepping back into history in some ways. It is under a slow renovation. The bathroom at my room still had old brass fixtures and the flat screen TV was in an armoire. Could definitely use some refreshing. No pool may be a problem for some. This is the […] anti-W Hotel which I consider a good thing. Read moreGenuine Hotels.com guest review
"Run the other way!"
Horrible experience! Changed rooms 3x. First room smelled like an ash tray. Second room looked like a scary motel room off an interstate. Gave up on the third room since it was obvious that all rooms are equally terrible. There was no cold water. The toilet actually steamed which was sooo weird. The carpet was filthy. The queen size bed (booked a king […] but they don't actually have any of those) was soooo uncomfortable. There were dirty breakfast dishes in the hall all day & all night. The hallway smelt like a sewage treatment facilty. If I could give it a zero I would. Read moreGenuine Expedia guest review
I enjoyed my over night stay and will stay there on business from now on. Management was outstandingGenuine Hotels.com guest review
"Maybe hystoric is not for me"
The staff from the valets, to the house keeping, to the maintence man is on point. However, I lost so much sleep on this vacation due to a broken AC unit, that I would never be back. The AC kicked on and off throughout the entire night. I turned the tempura tie down to 60 degrees farenheight to try and get some relief, but the unit would blow cool stir […] for a minute or two, then shut off for 20, leavinv the room very, very hot. There are few things more frustrating that leavinging your vacation feeling more exhausted than when you arrived. The room service was also extremely overpriced and unimpressive. If it weren't for the great staff, The entire stay would have been a wash. I will not be back. Read moreGenuine Expedia guest review
The staff was very good and very helpful and room service was very good.Genuine Hotels.com guest review
Great customer service. Friendly staff. Great location. Walking distance to other great places.Genuine Expedia guest review
We enjoyed our stay here. Hate that it wasnt for longer. The rooms are very spacious and neat. Will be staying here again when in town.Genuine Expedia guest review
"Convenient downtown location"
Good for attending concert at AA center!Genuine Hotels.com guest review
"nice hotel downtown Dallas"
nice place to stay, 102 years old with a very good touch of class nice restaurants & meeting roomsGenuine Expedia guest review
Nice placeGenuine Expedia guest review
"Nice hotel, close to downtown."
This hotel is a beautiful, historic hotel. All the staff were so friendly and helpful. The room was large and comfortable. It was quiet at night. Could not have asked for a better experience.Genuine Expedia guest review
"Excellent gem in Dallas with most impressive art"
Fabulous gem in downtown Dallas with a most impressive art collection.Genuine Expedia guest review
We stayed here for a much needed weekend together. I love this hotel it's right in the middle of downtown Dallas within walking distance to anything you might need or want. This hotel is beautiful and romantic I feel like I'm stepping back in time.Genuine Expedia guest review
Lobby was fun w piano music, drinks and snacks. Very romantic!Genuine Expedia guest review
"Very helpful staff. Excellent and fast service."
Perfect area, walking distants to everything. Great restaurants and bar. Clean. Historically BEAUTIFUL! We loved our stay! We actually added an extra night.Genuine Expedia guest review
"Simply the best!"
Everything about the hotel was great. We had an amazing time.Genuine Expedia guest review
"highs and lows"
From the beginning, we really do like the Adolphus. It is a great, historic hotel in downtown Dallas, with beautiful, even if a little dated, rooms and really nice common areas. Had a little problem checking in, as my resevation was in my husband's name. Even though I had a printed copy of the reservation, in hand, and my credit card matched the card […] confirmed on reservation, they would not let me check in, without his ID. Made a call to hotels.com and they took care of it, immediately, changing name on reservation. All understood, but quite annoying. LOVED our room, quiet, at the VERY end of the hall on the 10th floor, as requested. No other real complaints, other than I think I a hotel of that caliber, should have service in their lobby bar (ONLY bar). Ridiculous that you have to stand in line, at the bar, itself, to order drinks, instead of having someone taking orders. Takes away from the ambience of, what could be a more awesome experience. In defense, their bartenderes were great and worked as hard and fast as they could, to fill your order. My daughter got sick, on Sat night, and they were helpful in giving us a 2 pm checkout, instead of noon. Overall, we had a pleasant stay at The Adolphus!!!!!!!!! Read moreGenuine Hotels.com guest review
"Hotel has lots of charm."
I enjoyed my stay tremendously. Charming older hotel with all the modern conveniences. I would definitely stay there again.Genuine Expedia guest review
Fantastic rooms for the age definitely go backGenuine Hotels.com guest review
What a beautiful place! I loved everything about it! Charming, welcoming, wonderfully located. Every employee I met was nicer than the one I had met before! Thank you for a perfect evening!Genuine Hotels.com guest review
"It Was Okay"
In our room, there were wine stains all over the carpet, the toilet barely flushed, the heater was hit or miss, the living room table was very dirty, out of 2 lamps 1 of them didn't work and our closet doors didn't shut properly. Not a great experience at all to say the least.Genuine Hotels.com guest review
"Close to my national conference"
I loved itGenuine Hotels.com guest review
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