"I would stay again."
06/30/14 Grandpa_Tex Texas
The room was clean, comfortable and quite. Service was very good. The staff were friendly and willing to help. The breakfast was what you would expect, a little different each day on choice of meat (bacon, ham, sausage gravy). The pool and hot tub were small but still fun for the kids. I wouldn't have a problem staying here again.
"TOP NOTCH SERVICE"
05/16/14 J G Plano, Texas
I must admit this was not my first choice out of habit but to occupancy it was my only choice. I must saw now because of Paige's service it is my new first choice in Longview. The hotel is finalizing some overdue remodeling but the rooms are still extremely clean, extremely comfortable and the customer service is second to none. I travel over half the year spending much of my nights in hotels and its experiences like this one that make it manageable day in and day out. If the GM is reading Paige should at the very least receive a raise/promotion and has earned your hotel a frequent guest. Thanks again Comfort Suites Longview team, see you next time.
05/13/14 Jerryhunter Longview, Texas
I really enjoyed staying here because the staff were very helpful and went out of their way to accommodate all of our requests. The front desk person Paige went above and beyond and not only made us feel welcome but because of the excellent service, we will definitely come back! I recommend this hotel to everyone who is visiting Longview because the property is nice and the staff will do everything in their power to meet your requests. And with high spirits and enthusiasm
"Excellent Location, Quiet and Close to Everything"
05/13/14 C T Albuquerque, New Mexico
After perusing Trip Advisor for a hotel to spend two nights while visiting friends in Longview, I chose the Comfort Suites, and I made the right choice. I did not realize it, but it is in the newer part of Longview that has built up nicely. The hotel is conveniently located near the Longview Mall as well as all the restaurants that you may like to dine at, e.g. Outback, Texas Roadhouse, Papacita’s are just a few. And Panera Bread is just across the front parking lot, a quick walk. The gals at the front desk were great. Friendly, upbeat and helpful, they gave me a quiet room on the top floor that I requested. Took the elevator up and walked into a lovely suite. It was nice to have the extra space and a couch to relax and spread out. There is a big flat screen TV, a desk and chair and plenty of lighting all around…no dark corners here whatsoever. The bathroom is large and the towels are thick and fluffy; a new clean shower. Everything was tip top and again, clean. There is a nice refrigerator and microwave along with a coffee pot and coffee selection. Their breakfast spread is quite nice – eggs, biscuits and gravy and the usually bread, muffins, cereal, yogurt, juice, coffee, etc. I’m not a big breakfast person, so a bagel and coffee were fine with me. I recommend this hotel for its professional staff, secluded yet convenient location and to me, most importantly, its cleanliness. The staff cares and it shows so five stars all around. You will not go wrong by staying here.
04/16/14 KevinBoyd Tulsa, Oklahoma
Was in town for a business meeting. I can't say enough good things about this hotel. The staff is fantastic. Not only do they always greet you with a warm smile, but they also have warm cookies in the lobby. The satellite TV and so many movie choices was an unsuspected surprise. The location is in a good area by the mall and numerous restaurants. I will definitely stay here again.
"Wonderful place to stay"
04/10/14 Phyllis133 West Monroe, Louisiana
We were there for a baseball tournament with our grandson. Staff had a welcome sign in lobby for team to see! Impressed me that they wet to extra trouble. Our only problems we encountered were getting TV to work. Jennifer came up to room and got that problem fixed! And commode stopped up! Once again Jennifer wanted to bring plunger up, my husband who prides himself in being a handy man insisted that he do that. We will be back April 25 and looking forward to our stay!
"Such a friendly staff!"
04/08/14 Charlie D
I had the pleasure of spending one night at this hotel and it was wonderful! I have never experienced such friendly employees. They truly made me feel like I was their only guest. The TV was a pleasant surprise. HD Satellite! So many channels and great reception. The property is convenienly located in North Longview, near shopping and restaurants. I will definitely stay here again.
02/25/14 Marc P Dallas, Texas
Stayed for a business trip and found their wi-fi, staff, breakfast and 100+ TV channels very satisfactory. I will definitely stay there again! The hotel was very clean. The staff was very friendly & courteous.
"rsz. "Love this Place""
01/21/14 Sharon Z Seguin, Texas
My husband and I met our friends there. We all four traveled from out of town to meet there. The hotel was very cleaned. The staff was very friendly & courteous. Especially shaunda who makes a great breakfast and makes sure everyone is full & happy. Then there is Tomichia the desk clerk who is so pleasant and great customer skills on the phone and in person. Another is precious who was pleasant and great customer service. There hospitality was awesome and they let us know if we absolutely needed anything they were there. They will tell you places to visit and places to eat. I one time was a mystery shopper so I truly look for all the above. I found all the above from these ladies. They are to be commended because they represent this hotel and there hospitality brings back customers. We never felt unsafe there. If you need a place to stay in Longview I highly recommend them. Believe me we will be back. Thank you comfort suites and a big Thank You to the staff I mention. Blessings
"Love this place"
01/08/14 Merlin's Hope R Ennis, Texas
We stay here at least three or four times a year. The hotel is always clean, the staff is always courteous and friendly, and the hotel feels safe. For two single women traveling alone, safety is always a primary concern. I have never felt like I was less than 100% safe at this hotel. On our last visit, on New Year's, we were wished a happy holiday not only by the front desk staff but by room service staff as well. We just have never had a less than satisfying stay here. The beds are always so soft and the bedding so nice (and it smells nice and clean) it is hard to leave. Rates are great for a hotel of this price range; I have paid considerably more for similar rooms in similar level hotels.
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