"Need more clean and service"
I was a week. Never change the savannah bed. Bathroom clogged the bathtub never fix sink brokerGenuine Expedia guest review
This Hotel Was awful. It does NOT look like these pictures it looks like trash. I will NEVER stay here again. NOT even if the remodeled and made it look nicer. The staff is rude and myself and who I was staying with asked for things (like towels rags microwave) and never received anything until the NIGHT before we left. I would rate this hotel LESS […] than a zero. And I will never stay here again. Read moreGenuine Hotels.com guest review
"Right for price"
Fair stay, room are small . If you really want to stay for this price it's not badGenuine Expedia guest review
"Right for price"
Fair stay, room are small . If you really want to stay for this price it's not badGenuine Expedia guest review
This hotel was disrespectful! The ceiling was peeling, the bed was old, this place looked like it had bed bugs!Genuine Hotels.com guest review
La persona que da informacion turistica nos dio malas recomendaciones. We received bad recommendation from the turist staff.Genuine Expedia guest review
The all tile floors in the room was a bit weird to get used to, but it was easier when I saw they cleaned them every day. Nothing around the hotel besides the beach, we had to take a 20-40 min bus ride to get anywhere else. For what we paid it wasn't terrible, but I don't think I would stay there again.Genuine Hotels.com guest review
Very poor costomer services didden fees like parking and addition on breakfast coast souring keep in poor condition, very desapointed! !!!!!Genuine Hotels.com guest review
"Avoid if possible"
One of the worst hotels I have ever stayed in. 1) Room not clean enough. There are some stains in the bathtub 2) Bad services. They charge $1 per piece of luggage stored. IN ADDITION, I WAS CALLING ROOM SERVICES FOR A FORK, AND THEY END UP ASKING ME GO TO LOBBY AND I HAVE TO PAY ANOTHER $1 FOR A PLASTIC DISPOSABLE FORK. RIDICULOUS. 3) Inconvenient location. […] It takes more than 1 hour bus to downtown Miami, and 30 minutes bus to Miami Beach...Really, avoid staying here. Read moreGenuine Hotels.com guest review
There is only internet access in lobby. Not rooms. Carpets in hallways need to be changed. But really nice amenities and nice beach locationGenuine Hotels.com guest review
Bad service,you had to pay for parking,and extra for the breakfast.To expensived for the room .Wi-fi didn't worked as it should.I cant rekommend this hotellGenuine Hotels.com guest review
I hv been 2 lots of hotels but it was one of the worst hotel tht I hv been. Room were dirty service was extremely bad, Employee attitude was also very bad. And I would never go theirGenuine Hotels.com guest review
"good night to sleep"
the stay was good supplied me with more blankets and pillows for that cold night only thing i did not like was i got a room with 2 beds when they saw 2 couples were staying in a 2 bed room they wanted to charge me extra $40.00 or $20.00 per person when more than 2Genuine Hotels.com guest review
My husband is an electrician and the wiring in the bathroom was not in compliance with code. The hotel had the loser aura of an inn that might have been OK in the 70s, but was definitely on it's last legs. DO NOT stay here unless you have a self-loathing complex.Genuine Hotels.com guest review
Dezerland Beach Hotel is an older hotel with older fixtures. The internet worked well; parking was easily available even at $13 a night. Only one of several restaurants was available for dinner -- the bar/beach dining area. Food was acceptable. This is an average hotel, in an average area of Miami Beach. Walls are hin so I enjoyed the conversations […] of the group next door until 3 a.m. Read moreGenuine Hotels.com guest review
Front desk staff member was very rude they didn't greet me when I walked in, the gentleman that checked me in didn't give me a parking pass after I paid for it, he gave me the wrong directions to my room, he didn't give me the coupons for the continental breakfast that was absolutely cold and disgusting; however the cleaning ladies were very nice and […] friendly! Read moreGenuine Hotels.com guest review
"everything was great, beds are not that comfortabl"
I was only there for 7 hours.Genuine Hotels.com guest review
This Place was junk. Very outdated. Good location.Genuine Hotels.com guest review
"Beautiful Waterfront View"
If you like a nostalgic atmosphere, this is a good place for photos. The vintage automobiles designed as the restaurant setting was very nice. The hotel is an old hotel, so if you're looking for contemporary settings, this is not the place. The bath room is small, but clean. Overall, depending upon what you're looking for, this is a nice place to lay […] your head after your return from the beach. Read moreGenuine Hotels.com guest review
"Good places to stay"
I injoy my stay and the room have nice viewGenuine Hotels.com guest review
Worst hotel I've ever stepped foot inGenuine Hotels.com guest review
"40% taxes & recoveries but ok apart from that"
Booked this late at night : checked the normal hidden costs : resort fee $11 parking $12 so went ahead and booked partial sea view room for $89. Only realized after submitting payment details that "taxes and recoveries" equalling 40% had been levied. This is for a 2 star hotel in North beach area! Checked other hotels and none charged this high rate […] . Conclude then that the room rate has been lowered to lure people like me in. Apart from what I consider to be misleading rates, the room was what we expected : basic but clean . There were a couple of maintenance issues in one of the rooms we booked ( hair dryer & safe not working) but as we were there got one night only , we didn't worry about these. Pool nice and right on beach. 10 min drive to South Beach. Funky gangster theme in restaurant . Read moreGenuine Hotels.com guest review
"Bad service and all is at additional cost"
We had a bad experience with this hotel. We reserve a room with internet but they if fact they annonce internet and they do not have it except in the lobby.But in the lobby no place to stay and internet slow and not always working. Then we had breakfast included in our price and reservation but breakfast was just coffee cup if you want cakes and eggs […] you have to pay $18 more... Read moreGenuine Hotels.com guest review
"Should be cheaper considering what it offers"
I was hoping to find a cheap hotel to spend one night in Miami. I arrived on an early flight (6 AM) and the staff were VERY inflexible when it came to checking me in earlier. So I had to spend from 6AM until 3PM at the beach (what may seems good when you're rested, but not when you've been traveling for 12 hours). When I finally got to the room, my […] shower couldn't keep a stable temperature (it would either burn me or freeze me, even though I wasn't even close to touching the faucet.) The paint job is a mess. The TV is from the 90's and the 50's-inspired statues at the lobby are going to give your children nightmares. From the overall experience, maybe I should have stayed on a Motel 6 and would have gotten more from my money. Ps.: it is a US$ 30,00 cab ride from the hotel to South Beach. Read moreGenuine Hotels.com guest review
"Very expensive for the location and condition"
Hotel staff is RUDE, they would not let me check in even 5 minutes before 3:00 pm, and were not friendly at all. Despite being at the beach it's is a bad neighborhood, hotel is very old, I paid extra to update my room and my bathroom was very small , floor was wet, this hotel is not worth more than $70 per night. To pay this much I would rather stay […] in South Beach . Read moreGenuine Hotels.com guest review
"bad staying in this hotel"
Very bad staying in this hotel. I stayed one night in this hotel for a family vacation. The room had very bad sound proof. I lived in a bayview room. There was a locked door to seperate two rooms, but it did not block the any sounds and smells. My neighbour room play music and smoke, it was very noise. In the early monring, traffic noise also come to […] your room. I can not fall into sleep all night at all. Never go this hotel again. Read moreGenuine Hotels.com guest review
Service stinks and place is a dump.Genuine Hotels.com guest review
I recommend this hotel. You will enjoy the stay. All good and satisfied. They need to improve the free continental breakfast though !!!! Was not as great. However, the American breakfast, that you pay for, is very good at this hotel. Overall, me and my friends were very pleased with the service and accomodations !!!!Genuine Hotels.com guest review
Very old building needs updatingGenuine Hotels.com guest review
The manager was rude, the room i had booked was not available so they down graded and i did not accept so i argued with them until they gave me the room i had booked on line for a added fee. I literately had to get upset and cry and i have terminal cancer. I just wanted to spend a quality time weekend with my grandchildren. and this was a nightmare. […] the rugs were dirty. Oh ! and they said i only booked one day but i had paid for two i had to show my itinerary. Or they would have asked me to leave they said it was hotel.com mistake. I felt robbed, insulted and disgusted with Howard Johnson hotels and i will never stay at one ever again. As i was leaving and turning in the keys I overheard a lady arguing over the same thing i went through and they gave her the room i had just left but did not charge the added fee. I went up to the female manager there and explained that the same thing happened to me why was i charged an added fee?she looked at the person that charged me and reimbursed the fee. Thank God there was someone there that new what she was doing. Read moreGenuine Hotels.com guest review
"Hotel was nice Food was awful service RUDE"
The hotel location was great, pool and beach convenient. However hotel staff told me when I checked in that I must have booked the wrong date which was untrue the rep for this site did so I found that to be offensive and thought he had a smart mouth to tell me that. bathroom has some pink coloring by door on floor, and when we came we were told at check […] in time at 3pm our room would be ready in 10 minutes but really it was in 35 minutes and the cleaning lady supervisor OMG absolutely unprofessional she was yelling at her staff I felt so bad for the cleaning crew. It made me someone upset that we spent almost 1,000 to stay at a place that was not worth anything over 500. NEVER AGAIN. Read moreGenuine Hotels.com guest review
Overall the service was good but at first I was in a room where the shower burned me. The water would oscillate from boiling hot to freezing in an instant. I tried showering at different times with the same result. But when I alerted the management, they moved me to another room right away and the problem disappeared. Breakfast was ol and the staff […] there is very nice. Read moreGenuine Hotels.com guest review
It is convenient for visiting my relatives - Overall I see that the hotel is trying to upgrade - it is an older hotel and should focus on modernizing the pool and restaurant facilitiesGenuine Hotels.com guest review
that's okGenuine Hotels.com guest review
"good location for all fun points"
this hotel is really good for everything , price, staff, rooms, pool, I like service the pool attendant provide to us, very pro to provide service, bar at the pool service really nice, the girl from argentina nice and the guy at the kitchen too, im so satisfy with this hotel i will back soon.Genuine Hotels.com guest review
Response by Howard Johnson Plaza Miami Beach North Dear Guest, Thank you for your comments. We are so glad you enjoyed your stay and that our staff made you feel welcome. We hope you will visit us again soon. Sincerely,
"Need better lifts"
Well, I was on 7th floor. And they got two lifts. always packed and at least 3-4 minutes waiting time. I never stayed in any other hotel in miami. But they charged me $12 for parking per day. So include this in your total cost. Make sure you got breakfast included at booking time, otherwise it's another $12Genuine Hotels.com guest review
Response by Howard Johnson Plaza Miami Beach North Dear Ravi, We appreciate your feedback and apologize for any inconvenience you may have experienced while staying with us. Unfortunately the parking in Miami Beach is very limited and a parking charge is standard due to this issue. We hope you will give us another opportunity and visit with us again. Sincerely,
"You get what you pay for"
I was disappointed with this hotel. Although the pool and ocean viewing are beautiful the rest was sub par. The hotel and rooms were run down. We tried to call room service for dinner and continuously got a busy signal. When I called the front desk they patched me through directly and I sat waiting for ten minutes while it rang with no answer. I would […] not stay here again. Read moreGenuine Hotels.com guest review
Good location and staffGenuine Hotels.com guest review
The best thing that could happen to this hotel is that someone buy it and tear it down. The worst experience. The staff were indifferant or rude and the rooms have not been updated in decades. The location - although on the beach is a mile away in either direction to anything. Also the Hotels.com website stated that for the price of the room you get […] free full breakfast. The rude front desk clerk said not true. Not only did we have to argue with him but the hotels.com representative chose to argue with us about it too. Finally someone agreed to give us their meager contintental breakfast. Be sure before you book any room on hotels.com to talk to a representative and verify exactly what your getting. I would never recommend this hotel and probably will not use hotels.com again. Read moreGenuine Hotels.com guest review
"Ok I guess for price I paid, labor day weekend"
The first impression I got was how old the building is outside and the room. This hotel needs remodeling big time. The hall ways have a bad musty smell, the WiFi doesn't work and I really needed to use it so I complained about it at the front desk, the hispanic guy just said that he will tell the IT guy to fix it but at check out he didn't even say […] sorry for the inconvenience or thank me for staying there come again, nothing, how rude of him! The good things about my stay was the great view from my room which was on the 8th floor corner room with beach and downtown views, awesome. Walk to beach is great and everything is close by. Read moreGenuine Hotels.com guest review
Overall bad service and was given the the wrong room key hardly worked elevators made too much noise no swim up bar the places was just a spot to crash for the night. That was it. And room service was poor as well but the employees were nice. That's it. Would not recommend as a vacation spot to truly getaway and relax.Genuine Hotels.com guest review
Very disappointed! The pictures online are deceiving. The jacuzzi was dirty and the overall cleanliness of pool was in bad shape, so we never used the amenities. The hotel has great potential if they would fix it up and improve their services. Great location on the beach, but outdated. Don't like to complain, but it just did not feel sanitary to be […] there. Sorry:( Read moreGenuine Hotels.com guest review
our family like it very much, all staff member at hotel very kind,Genuine Hotels.com guest review
you get less than what you pay forGenuine Hotels.com guest review
Needs to be updatedGenuine Hotels.com guest review
"Definitely i'm not waisting my money here again!"
Our family trip was to Miami and Orlando. We got to the hotel from airport about 12:30 pm and the very always unpleasant admission or reception told us that you can't check in till 3 pm. We got to waist some time having lunch and on the beach then I went to do check in, I was 100% sure I booked 1 room for 6 of us (4 adults & 2 kids). The another unpleasant […] receptionist, she told us that your room only for FOUR people and I have to change it and i have to pay $28 point something + $12 for parking per day. The room was good as cleanliness. we were on the 8th floor so it was kind quiet from the surrounding neighborhood. it's quiet neighborhood anyway but the AC was kind of noisy, but I slept eventually. Another issue, The Wi Fi is almost not working at room, i got to go down to the lobby to work on my i pad or mac. The breakfast was fine (not good but not too bad). Read moreGenuine Hotels.com guest review
"Cheap and on the beach (not handicap friendly!!!!)"
Overall I picked this hotel for the price, you get what you pay for. Nothing wrong with the room, but noting extra. On the beach with access to the beach from the hotel pool area. To get from the lobby elevators you have to go up and down several sets of stairs. (they claim to have a handicap accessible route and I'm sure they meet standards but i never […] saw it) You have to go up and down steps to get from hotel pool to beach. Read moreGenuine Hotels.com guest review
Checked in late. Soon as we got to the room i took a shower and the shower did not drain. Called the front desk and they sent up security not a maintenance person. The security guy informed us the water would be down by in the morning and that maintenance had already left for the day. I called back to front desk and let them know more than one person […] needs to shower. Where do you pay to stay and can't take a shower and who wants to stand in someone else's bath water. So less than 10 mins we were transferred to another room keys wrre brought to room. Good thing is they did respond quick to the problem and parking is cheap. Read moreGenuine Hotels.com guest review
need little more control with cleaning crew every morning they talk and loud also when clean the room please check toilet paper we when two time to front desk to ask for toilet paper everything else was okGenuine Hotels.com guest review
"Mold everywhere but great people working."
Rooms full of mold and humidity, very old and and in bad condition. I wonder how that hotel is still operation, I don't think it would pass Health Department inspection. Employees very nice and helpful but hotel was awful. Location was great.I recommend tear it down and build a new oneGenuine Hotels.com guest review
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