Loews Vanderbilt Hotel Nashville

Thsi hotel is currently under going a major remodel. Keep that in mind if your traveling soon. The front desk staff was out standing. They took very good care of us, exactly what you'd expect from a hotel of this caliber. However with the remodel, whoever is in charge of cleaning rooms is allowing they're job to slip a bit!! Our room, though clean just […] didn't seem as clean as it should have been. When my wife and I first got to the room we found something kinda wet and sticky on the comforter on the bed, I contacted one of the maids on the floor, and they promtly took care of it. I would definetly stay here again, but I'd wait til the remodel is done. ONCE AGAIN THE FRONT DESK STAFF IS AMAZING!!! Read more

Genuine Hotels.com guest review

Check your bill for accuracy before you check out. I was doublecharged for delivery on a room service order ; I told the front desk at check out, who told me it would be taken care of. It went through my bank for the original amount. I was also told that since the hotel was being renovated,that there would be free internet and one free movie. Of course […] you have to sign in like normal, saying to bill it to the room. I'm not sure which, but one of them also went through my bank after check out. I did email the manager, and have yet to hear back though it's been a week. I really do like this hotel and the Loew's chain, but can't say I trust their business practices any more. Read more

Genuine Expedia guest review

Overall it was just OK but for the brand and price, I just expected more. I can only see things getting better and I do understand the remodeling but it should have been known before I booked. As a project manager, I see several areas that could be much improved. I wish I could speak to management and decision makers to help guide. How do you not clean […] my room at all, when I am gone most of the day from 9 - 6 almost and no help offered upon check -in at all, no one to open my wife's door on the car and it was insulting to the least. I feel I'm due a refund or at least a partial refund for the stay. Read more

Genuine Hotels.com guest review

Good customer service, but the rooms need some serious updates.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is undergoing a huge renovation (this was not mentioned on the website). As compensation, the garage is half off and they give free wi-fi and a movie. But, it is noisy during the day, there is no lobby nor restaurant, although you can get breakfast. The room was fine, but looked like it really needed a re-do. The halls and carpets are worn […] and walls scuffed. I am sure this will all be fine in several months when the work is finished. The lobby is due to be reopened in May. They did not mention if they would start the rooms at that point or earlier. Meanwhile, it is a great price, but not worth much with the mess! Read more

Genuine Expedia guest review

Unfortunately, the hotel was experiencing renovations/construction work. We didn't enjoy the true ambiance of the hotel. I'm sure we will our next visit.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I understand that Loews is rated as a 4 star hotel, and has hundreds of favorable reviews. However, my husband and I were not impressed. The room was clean and comfortable, but I can get clean and comfortable for much less money. The hotel is currently under major renovation, which it desperately needs. It is very dated with worn, faded carpeting, scratched […] surfaces and chipped paint. But, the renovation makes navigating the hotel difficult and the staff offered no information at check-in regarding parking, elevators and locating our room. For dinner, my husband asked the lady at the front desk to suggest a casual restaurant. (He was wearing sweatpants from traveling 8 hours.) We were sent to Midtown Cafe. The food was delicious, but more expensive and upscale than we were dressed or prepared for. Also, I was disappointed to find that the hotel charges it's guests for parking. Perhaps it's standard in the downtown area, but it came as a surprise to us, having only stayed in the past in hotels near the airport, Green Hills as well as Brentwood, where hotel parking for guests is free. And finally, having become accustomed to waking to find our bill in our room the morning of check-out, we were surprised that we had to check-out at the front desk. Perhaps Loews will be worthy of its 4 stars when its renovation is complete, but until then, it is not in my opinion. Read more

Genuine Expedia guest review

December 2012. Hotel under considerable construction. No lobby, no lounge. Room was nice, comfortable. Staff pleasant. Wish I'd known about the construction as a business traveler I rely upon hotel lounges for easy dinner and drink.

Genuine Hotels.com guest review

room was very nice, they are in the middle of a major remodel, but compensated with free wifi and a movie. Nice spot.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Is a great Hotel with fine people and service...however expected to take advantage of a nice dustfree hotel with some beauty to my surroundings what i got was loud noise till late afternoon and lots of dust and construction walls everywhere...next time it should advise the buyer its under a rehab

Genuine Hotels.com guest review

Hotel was great. Staff was friendly and professional. Could use updating but very clean and nice.

Genuine Expedia guest review

Right across from Vandy. About 1.4 miles from the music bars on Broadway, but the hotel gives a free shuttle. Very clean and comfortable. Only things I didn't like we're the hefty $22/day for self-parking and also a $9.95 daily charge for wifi in room when you could use it in lobby for free. But I'd certainly recommend the hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Common areas are nice, rooms are a little worn. Housecleaning was not up to standards -- forgot to change towels, did not replenish mini bar, did not replace paper coffee cups in room. Room service was below par -- forgot part of breakfast, then forgot flatware -- breakfast was cold. Not huge things, but a little annoying for what should be 4 star  […] service. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was fine for a business trip, but it is quite a bit of a walk to get downtown and to the Broadway St area with the live music and Ryman Auditorium. The shuttle was nice to have though. The hotel is older than it appears online as well.

Genuine Hotels.com guest review

When we arrived there were dirty underwear in the room, we called and got moved to another room and we were given the concierge floor and the food complimentary.The hotel is nice, but a pain BC it is a 8-10$ cab ride to downtown. The neighborhood around the hotel is OK with the Vanderbilt campus and centenial park, but the real fun is downtown. I would […] not recommend this hotel and if I go again it will be in a downtown hotel. Read more

Genuine Hotels.com guest review

I stayed at the hotel while on a college visit with my son to Vanderbilt. The location was perfect. Nice hotel; friendly staff. The only negative was that I had to use the phone in the room to make some business calls. When I went to check out, the bill for the 4 or 5 relatively short phone calls was over $200! I called a number, got voicemail, and […] immediately hung up. The charge for that call was almost $12. If you stay there, do not under any circumstances use the phone in the room. It is a trap. Read more

Genuine Expedia guest review

Very nice stay. Clean public areas and room, polite staff, convenient location. not thrilled to hear dogs in nearby rooms yipping but once in my room I could not hear them. Love the costumes on the lions out front. The hotel seems old and could use a little prettying up but overall a great place to stay.

Genuine Expedia guest review

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Genuine Hotels.com guest review

The location was good. There was no checkout online. The business center was small and crowded with cubicles. WiFi was so-so. Restaurant and bar were alright but nothing special. Live entertainment was good, however.

Genuine Expedia guest review

Didn't expect drunk and rowdy guests in the hallway from 2-4 a.m. For two nights in a row.

Genuine Expedia guest review

High price rooms, fine, but parking and internet made it a bad value.

Genuine Hotels.com guest review

Room had stains on the rug. Tub was very small. Never received our pet care package until the last night of our stay.

Genuine Hotels.com guest review

The room was okay, but the hotel is in major need of updating. The carpet is worn out and dirty looking. The furniture in the room was worn out. It just felt run down.

Genuine Expedia guest review

We loved the room!! the service was incredible. The Valet was the BEST EVER!!!! they could not take care of us enough! the room was big had windows on both sides of the room. great bed. if i were to make one thing that was not up to spectacualar it would be the decor in the hallways and the bathrooms. At check out as i thanked thim for making us feel […] so special, i even told them the same. They said that there are remodeling the bathrooms and hallways as well as the lobby. So let me say this, i was a bit worried about choosing this place after some reviews we read. we were NOT disappointed! We even went to a few oother hotels to see if we made the right choice. OH GOSH!! yes we did!! love it!! Read more

Genuine Hotels.com guest review

Hotel was in a great location. My boyfriend and I went to the season opener for the Patriots game so we were right in between both the LP Field and downtown Nashville and helpful, as was the concierge and valet. The only problem we ran into was that I booked a One king bed and they put us in a two double bed room. Not happy about that, but they did […] make up for it by putting us on the 11th floor in the Concierge Suite. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Everything was perfect! USC vs. Vanderbilt Football, Great location- Close to campus and downtown entertainment district, never paid over 10.00 for Taxi!

Genuine Hotels.com guest review

I expected it to be better but I guess it was ok. Too expensive for the look of things...A little run down. The staff the best though.

Genuine Hotels.com guest review

Hotel is becoming dated,parking fees are excessive and not forewarned

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great stay! Location was perfect! Concierge, I think, was the best we've ever come in contact with. They recommended all of our shopping, restaurants, even spa! All 5 STARS!! I would definitely recommend the hotel for friends visiting Nashville!

Genuine Expedia guest review

The hotel was older than I expected and while clean, a bit worn around the edges. The wallpaper seemed old and hallways smelled a bit of old smoke. I was suprised. I've stayed at other Loew's and have always liked the hotels. The hotel staff was friendly but my credit card had a number of unauthorized charges from the hotel and I haven't been able to […] get anyone to call me back on this issue. Read more

Genuine Hotels.com guest review

Hotel just seemed a little old and in need of a refresh

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very pleased with our stay. The property is showing its age, but it is clean, comfortable, and in a very good location. With one small exception, the staff were very polite and attentive. The restaurant is also a great value, especially for breakfast.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Food from room service was awful. They Did not have what we ordered,, called us back to tell me it was no longer avail. but still on menu. When our food was delivered, one entrée was not what we ordered, the other was cold. Valet/Bellman were the BEST EVER, they went above and beyond. The location was good. Hotel is very pretty but very dated, doubt […] we'll be back. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

everyone was very courteous it was very efficient. also very clean

Genuine Hotels.com guest review

The staff and service were excellent as were the room size and decor. I would definitely stay here again.

Genuine Expedia guest review

I'm spoiled, I have a tempurpedic bed at home, nothing else compares - thus the rating of 4 for comfort! Otherwise, great stay!!!

Genuine Hotels.com guest review