"Nobody home but dead bug"
Waited over 15 minutes for someone to show up to front desk -guess that skinny girl was "busy". Dead black bug the size of my thumb on floor by AC unit. No, definitely not ever gonna return.Genuine Hotels.com guest review
I like the room I was in. Very good space and I like the convenience of the surrounding area.Genuine Hotels.com guest review
This hotel is newly decorated and has laminate floors. It was easy to find, right off I-10. The night staff immediately got the rollaway we had requested. The morning clerk, Dean, was especially friendly and informative about the area. It's a shame there was no breakfast and the room is lacking those small details like coffee maker and hairdryer, and […] even pictures on the walls! Although, I'd happily do without those for a better deal. The laminate floors looked good but they were very dirty when I wiped up a spill from our cooler. I think the staff is not trained/instructed to mop. The shower also backed up terribly. Read moreGenuine Hotels.com guest review
"Everything was great"
I recommend to everyone, no problemsGenuine Hotels.com guest review
Nice room for price. I arrived late night. Staff was kind.Genuine Hotels.com guest review
"you get what you pay for."
I should have known better. Any room under 50 is going to have issues. Road construction around the site didn't help any.this hotel is situated directly behind a men's club. That wasn't the issue but the large parking lot lights that shown in the windows were.the room itself was very small but the bed was comfortable, but the bathroom tub wouldn't […] drain Read moreGenuine Hotels.com guest review
Would not stay here ever again! 1st room dirty, bed not made, 2nd room bathtub would not drain, finally got Handicap accessible room - uncomfortable bed - what more could go wrong!Genuine Hotels.com guest review
"Comfortable Bed and quiet room"
I've stayed at this location multiple times. Front desk personnel really great and provided fantastic check-in and check-out. Room had a comfortable bed and was very quiet, however, condition of bathroom appears to be headed down. Mold noted around the tub and water continued to drip. Pillow cases were stained.Genuine Hotels.com guest review
Front Desk Staff was excellent! Hotel room was okay. There were a few holes in the comforter, the a/c made a lot of noise when it was on, and the hotel was noisy. Like the fact they are pet friendly!Genuine Hotels.com guest review
"Serious; No BloDryer/ Miniature, dirty Iron Board"
Overall the Hotel, in its location, was doable. I had a good location and pretty quiet. I had good access to the Freeway and surrounding streets to all sorts of retail and food venues. I was disappointed in that a well known, national named hotel "RED ROOF Inn", didn't supply a blow dryer and regular, standard size iron board. I went to the lobby and […] asked for a board and I was given a filthy, miniature iron board. No please at all with that event. As for the rest of the hotel; mediocre cleaning, good, cold, air conditioner; bed comfy, bed sheets fresh and clean (no stains) lighting is adequate. Outside, a bit noisy on yard cleaning with mowers and blowers. Left the car dirty after all lawn was done. Still managed to get in and have my weeks worth of goodnight sleeps and in and out as I please with no resistance from other elements, such as traffic... Read moreGenuine Hotels.com guest review
"Where's the pool?"
There was no pool or continental breakfast. For the price I feel confident that those amenities should be included. The advertisement boosted new rooms, but the bathroom were very outdated. The toilet ran the entire time and the tub was backing up during my shower. I stayed her because a family member was already staying here, but given the option...I […] would spend my money else where. Read moreGenuine Hotels.com guest review
The first room the AC was to loud and we new it would keep us from sleeping. The second room the AC was very quite but only worked on low fan speed. The drain in the sink in the bathroom was very very very slow. The sheets on the bed had body liquid stains. I don't know if the sheets were not changed or were just stained, never the less we covered them […] with a towel too sleep on. Read moreGenuine Hotels.com guest review
Great front desk customer service. Clean rooms.Genuine Hotels.com guest review
its a nice basic clean hotel. The hotel is very conveniently located to restaurants and the main interstate access.Genuine Hotels.com guest review
Dirty rooms did not stay there waiting for my voucherGenuine Hotels.com guest review
"nice and quiet"
it was comfortable and it was quiet . the room was nice but the stairs were dirty..walls,stairs,floor,etc. it gives a bad appearance. the service was good though.Genuine Hotels.com guest review
The lobby was filthy, but my room was nice. The bed was very comfortable. The only downside was that my room was facing a huge parking lot with lights that stayed on 24 hours. The blinds were OK, but a lot of light was till coming through.Genuine Hotels.com guest review
Alright. Keys stopped working numerous timesGenuine Hotels.com guest review
The people were nice. The hotel was quiet so that was good. The room was clean.Genuine Hotels.com guest review
Enjoyed my stay I look forward to stay you again. I recommend this hotel to anyoneGenuine Expedia guest review
The bathtub need to be repainted The paint was kinda falling offGenuine Expedia guest review
Good experience , nice staff, close to business , great coffee.Genuine Expedia guest review
"It was OK, not great"
My biggest complaint was "cleanliness." The first day I was there, I came back to my room expecting the beds to have been changed or made. I had a room with two beds. Strangely, one of the bed was freshly made but the other bed was in complete disarray, as though the cleaning staff thought of something else they needed to do in the middle of cleaning […] my room and never came back. I went to ask the desk manager, and he said, "Oh. I don't know why they would do that. They have gone home for the day." My room had a hardwood floor which was not swept once during my five day stay. When I returned to my room another day I found a dead bug upside down on the floor. I left it there to see what what would happen, figuring it must've been some fluke that the cleaning lady missed it. But the next day it was still there. And the next day it was still there. Also, the room never smelled like it had just been cleaned, like no cleaning products were ever used in the toilet or shower. Read moreGenuine Hotels.com guest review
"Close to Interstate very noisy"
No towels or spare toilet roll in room. Had to collect from reception. No coffee making facilities in room!Genuine Expedia guest review
It was nice. It served it's purpose. When I asked for a late checkout the desk attendant looked at me like I was dumb and offered 30mins of extra stay. I know sometimes hotels are very busy and can't offer these luxuries but the hotel was obviously not full and when hotels do offer a late checkout they usually give me up to like 3 hours.Genuine Hotels.com guest review
Clean quiet comfortableGenuine Hotels.com guest review
"Good hotel to stay at."
The hotel was sold out again. When I spoke to the front desk clerk, he said that it has been sold pout virtually every night for last year. That alone says a lot. Hotel is clean and staff if fine. Make no mistake, this is not a luxury high end hotel, but is a good place to spend the night and be on your way the next morning.Genuine Expedia guest review
"Good motel, bad location"
If anyone has a problem with being next-door to a strip club, you probably shouldn't stay here. I didn't realize that fact until I drove up, but at that point the room was non-refundable and I was exhausted after a long day of driving. That issue in itself isn't the end of the world, but it makes a small girl in her early 20's pretty nervous when alone. […] The hotel itself was clean and comfortable, and nearby a lot of stores and things that were very convenient. Read moreGenuine Hotels.com guest review
neighborhood n other guests were sketchy. rooms were unclean. i had plumbing problems in the first room. was promptly switched n the staff was nice about it. the next 2 rooms were unclean also. not the worst stay but not going to book again. thx to the staff for trying to help though.Genuine Hotels.com guest review
Staff was helpful, room was clean.Genuine Hotels.com guest review
For 45 bucks.....not bad.Genuine Hotels.com guest review
Clean and attentive staff! Felt very safe. Room was great!Genuine Hotels.com guest review
"The hall was durty"
The rooms were not that clean sometimes we stay out of our home to spend family time in a hotel for one day.Genuine Hotels.com guest review
"Decent option on EP east side"
The only problem I had was the TV's channel options -- half the listed ones on the room card were missing, including the local ABC and NBC stations. The non-carpeted wood floors are a bit echo-y at first, but being in an end room the overall quiet made that not a problem (not sure if you hit the hotel during a cold snap if the wood floors might be a […] bit uncomfortable, but it was only down into the mid-40s the night I was there). Read moreGenuine Hotels.com guest review
Room and rate were very reasonable but the room could have been a lot cleaner.Genuine Hotels.com guest review
"I will return and recommend"
the hotel front desk is very friendly and helpful. I will use Red Roof on my stays in E.P. againGenuine Hotels.com guest review
"Barest minimum for overnight stop!"
This motel was barely acceptable. No carpet; no hair dryer; no shampoo; no tissues; teeny toilet; old shower. Don't look around for too much and just go to sleep!Genuine Hotels.com guest review
Was great.. We decided to have a night out so both of us can drink without worries of driving..so we chose this place and it was across the highway from the Country bar we went to and right near food places as well. Very nice night and close to our plans for evening. Would definitely choose again.Genuine Hotels.com guest review
Front desk verry rude doesnt have any customer serviceGenuine Hotels.com guest review
"Reasonable and clean."
Great water pressure in shower. Room was clean and bed was comfortable. No breakfast, and not a great view, but good for a place to rest. Internet was good, and tv channels were ok.Genuine Expedia guest review
IT WAS A PLEASANT STAY. i HAD NO PROBLEMS WITH ANYTHINGGenuine Hotels.com guest review
"Great for short people."
I was able to wash my belly button really well, but unfortunately not my hair. What's up with the shower heads being so low??Genuine Hotels.com guest review
Tried to call the hotel 3x before arrival unfortunately nobody is answering the phone. Bed sheets old. No hair dryer.Genuine Expedia guest review
In the past few months I have stayed at Red Roof Inn several times. I always enjoy my stay here. Unfortunately from now on I will stay on the second or third floors instead of the first floor like this time. Even though all I need is one bed I would rather spend a little more if I have to for a double bed room. One reason is I didn't feel as safe on […] the first floor and the room was not ready even though I had a reservation I waited about half an hour for my room to be cleaned and ready. The other day I stayed at The La Quinta Inn and by far my stay at Red Roof Inn was better. Thank you for your time. Read moreGenuine Hotels.com guest review
rooms need to be clean daily, same hairs in the restroom for the days we were in there, also the south stairwells were a mess it looks like no one haven't clean them in weeks. I think they need to put more attention to the cleanlinees of the rooms.Genuine Hotels.com guest review
"Interesting but nice"
Other than being placed in a room in the way back, and the bathroom being really small it was a pleasant. Stay. The staff was extremely friendly and they even had security at the location. I was really glad to see that.Genuine Expedia guest review
""100% Non-Smoking" is not true"
It was what I expected for the price. The hotel touts that it's 100% Non-Smoking, but there were cigarette butts all over the staircase. I requested to be moved from my first room assignment because I could smell cigarettes all over the room. The location was far away from the freeway entrance. Anyways, you get what you pay for.Genuine Hotels.com guest review
My room had a funny smell and there was no hair dryer (who doesn't have those these days?) in the room. The internet was down and after calling it in, the central Red Roof IT office saw that it was down but could only provide me a "sorry." Room was noisy with traffic next to the hotel and the walls needed repainted or cleaned. The parking spots were […] tight and my rental car was hit in the front while parked there. Overall, not a good experience. Read moreGenuine Hotels.com guest review
Good for a night or two but not an extended stay more than that.Genuine Expedia guest review
"Bad rooms. Stains on toilet"
Nice pictures on the web, way difrent when i was there. No flat screen as there signs advertised. Stains on toilet very ugly. Very dirty carpet. And im very sure pepole smoked in the room.Genuine Expedia guest review
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