It was for pleasure, but I was nervous staying there.Genuine Hotels.com guest review
"A good nights sleep"
To me you should maintain a professional look when working the front desk at night. I really liked that there was security to watch the parking lot.Genuine Hotels.com guest review
Pretty good stay, I got a room that was so far out of the way that I thought it was a broom closet, though.Genuine Hotels.com guest review
"Great hotel for a great price"
Friendly & helpful staff, comfortable room, no complaints at all.Genuine Hotels.com guest review
"room served its purpose"
Rented the room for new years eve so that we wouldn't have to drive far from where our party was at. The room served its purpose, it was strategically located, quiet & they had a good selection of coffee in the morning.Genuine Hotels.com guest review
"Satisfied Repeat Customer"
I've stayed here several times before and have always been satisfied with the overall experience. It's not as new as some, but it has everything that I need for a comfortable over night stay.Genuine Hotels.com guest review
Very nice budget priced hotel. Convenient to I10. Well worth the money.Genuine Hotels.com guest review
Scary. I checked late at night I entered the room and it was occupied. I was so nervous, but when I went back front desk told me I was wrong 3 times. Finally got another room a signed but will not forget that bad experience for some time.Genuine Hotels.com guest review
Nice front desk staff, clean rooms above avg services for this level of hotel and price point. No complaints. I would definitely stay there again.Genuine Hotels.com guest review
"Don't stay there!"
One of the worst hotel stays! Unfriendly staff, run down rooms, maid service only after complaints (first day after 4 PM, second day around 3 PM), no continental breakfast as served these days in most hotels, poor customer service and early check out policy (11 AM) with no exception. The actually have hired a special and unfriendly watchdog to knock […] on doors between 11 and 11:05 AM to through you out of room. Threaten that you have to pay for another full day if you vacant the room at 11:15 AM! Will never stay there or in another Red Roof Inn again! Read moreGenuine Hotels.com guest review
The hotel looks shabby, but the rooms are quiet, comfortable, and clean.Genuine Hotels.com guest review
Great stay for the price. No frills or extras. No breakfast. I was there for work only and the hotel was great for that. Great value. Room was clean and bed was fine. Will definately stay there again when in town for work.Genuine Hotels.com guest review
"Red roof inn on the eastside"
When we arrived the front desk guy was walking around barefit with his dirty white socks. His Chinese food he was eating was visible right behind the desk. I asked for a wake up call and never got one. The cleanly ness of the hotel was not clean throughout. It seemed they just wipe counters. There was hair and dust underneath visinless places by the […] restroom. Overall I would never stay at this hotel. Read moreGenuine Expedia guest review
Checked in.. Got keys tried to open room.. Room key didn't work Because the room was already occupied by someone and the guest service representative didn't know who was in there. Got another room in which it had the worst door that you had to pull hard to open and push hard to close with no extra privacy latch and then the sink Stopper was shut close […] and we could not open that was bad and when showering the water went through the curtain leaving a puddle of water on the floor we could not clean up due to the one bath towel they left. And lastly the pillowcases are not even pillowcases they are a piece of cloth that still had some girls lipstick and makeup on it and random tiny hairs. Disgusting. Read moreGenuine Expedia guest review
"Last minute stay"
Real filthy rear exits.Genuine Hotels.com guest review
The staff here is amazing. I go to El Paso once a month and I have stayed two other places until I found this hotel, and it is better than all that I have stayed and I will continue staying hereGenuine Expedia guest review
"Nice place. Staff worked with me on check out time"
Nice quiet clean room. The location was close to several work sites I had that week. We were working a split shift and several days I had to work both the afternoon and then 10pm to 6am. The staff allowed me to sleep in and even check out a little late on my last day so I could get my rest. My only complaint with Red Roof in general is normally I like […] to have a room with AT LEAST a refrigerator. Often I can't afford the rooms with those amenities at Red Roof and i end up staying somewhere else, even though I'm a loyalty member. Read moreGenuine Hotels.com guest review
"Thought we'd have a good stay."
Had to move due to bites on my two brothers bodies. Thank god it was only in one room of three. Received our money tho. Good l!Genuine Expedia guest review
"it was bad"
Manager was really rude told me that he was gonna call the cops if I don't get out in 10 min "I told him if I take longer than 15 min to charge me again" he looked real mad when I was talking to him like an adult he was being real rude telling me that he was gonna call the cops I told him "Sr you don't need to go that way if I take longer just charge […] me another night and he was still being rude I just told him ok thank you got my stuff and left Read moreGenuine Hotels.com guest review
We stayed at this Red Roof 3 times this time we noticed a difference even the lobby was dirty. Hair on the floor in the bathroom and the shower had hair in it. Looks like the cleanliness is slipping.Genuine Hotels.com guest review
Good value for the price. Close to cinema and restaurantsGenuine Hotels.com guest review
bed was amazing.Genuine Hotels.com guest review
"It was okay."
I didn't get the deluxe room with the fridge and microwave. The room had a strange configuration but it was clean. No breakfast.Genuine Hotels.com guest review
"Located in the East of El Paso off Highway 1o"
The description and photographs on the site are not al all what you get. The room smelled bad, not very clean, stained furniture, stained carpet and the bathroom was definitely outdated, stained, dirty, there were hairs on the door, bathtub was chipping stained and the toilet was cracked. Not at all what the advertisement showed.Genuine Hotels.com guest review
Great!Genuine Hotels.com guest review
Place was clean front desk people were nice .. But there was no hair dryer or iron.and house keeping never came...3 nights we stayed .there was also blood shatters on my mattr essGenuine Hotels.com guest review
"Customer service was great"
If your looking for a Resort this is not it...but it was comfortable, clean, and close to the fwy...Customer service deserves a 10 they were all friendly and accommodating that's what I look for in a hotel when I'm staying for only two days ...will definitely stay here again.Genuine Hotels.com guest review
The shower didn't work. Had to take a 2 hour shower just to get clean. That's how slow the water came out. Loud people in the hallway and no breakfast and NO POOL. My kids wer very bored. They should put NOT FOR CHILDRENGenuine Hotels.com guest review
I had a great stay good ppl. And nice rooms. A lot of close stores and food. I'll be back in oct happy to had stAyed there with my kids and future wife.Genuine Expedia guest review
It's a good hotel. They've improved they're WiFi. Awesome staff. Would come again.Genuine Expedia guest review
"Good Overnight Stay"
I stayed here on my way home from San Diego to Houston. The Hotel is nice good staff, location beside I10. The only problem was that the door of the restroom did not close at all. It was like falling moved or something. I did not complain because it was just an overnight stay.Genuine Hotels.com guest review
"dirty towls dirty floor"
Orange soda all over bathroom floor. Dirty towels left hanging on shower curtain rod. Dirt on wood floorGenuine Hotels.com guest review
It was a good night stay love it. Will b back againGenuine Expedia guest review
"I had good time there"
Very clean nice ppl. A lot of good places to go eT around the that are close I'll come back thereGenuine Expedia guest review
"OK nothing great"
Was told room would be ready in an hour. Arrived at hotel 4 hours later and they had to check if room ready. One day I left in the am with a small amount of toilet paper left on the roll. It was not changed out and a new roll was not left so I had to go down to the front desk for a roll. When I arrived there was no tv remote in the room, again I had […] to go to the front desk for it (I believe when I called the desk they should have brought it to me) Read moreGenuine Expedia guest review
Usually ok but this time floor dirty and tub had slow drain. I like the staff and location. Near everything except a Wal-Mart.Genuine Expedia guest review
Gilbert that works at front desk was very unprofessional, rude, and had no people skills.Genuine Expedia guest review
"Great room for the price"
The front desk attendants were very helpful and courteous. The room was average, but great for the price. The neighborhood is questionable. There is a "mens club" right next door.Genuine Hotels.com guest review
The hotel was fine but it was half empty and I was stuck in the back part of the hotel in a breezeway, when asked if they had anything else, the desk clerk said he could not move me without consent from Hotels.com. I thought was lame and where you stuck me was lame also. I may not use your service again because of it, Sincerely, MikeGenuine Hotels.com guest review
"business in juarez and inexpensive hotel to stay"
The check in was very smooth, the cost was very competive, close to restaurants, close to border.. will stay again..i like it because the hotel has no frills and I just want to sleep get my free internet and this is greatGenuine Hotels.com guest review
"Convenient place to stay"
We've stayed here twice in the last 6 months. The rooms are decent, and have the usual signs of high traffic use. On our last stay, 7/20/2014, the guy working the Front Desk was very polite and helpful, which is nice after 500 miles of driving for the day. The beds were clean & comfortable and the shower was clean. The Wi-Fi connection was a little […] on the weak side, so it would tend to stall-out, but once connected it was adequate for checking email. Overall, this Red Roof is fine for what we needed - a warm shower and a couple of comfortable beds. Read moreGenuine Expedia guest review
Nice quite room and the staff was very nice. Close to restaurants, shopping and movie theater. Close enough to walk. Unfortunately a Wal-Mart is a good distance away. Truck parking on the street behind the hotel makes it nice for weary truckers.Genuine Expedia guest review
Nice hotel close to restaurants, movies and shopping. Unfortunately the nearest Wal-Mart is kinda far. I prefer third floor rooms because they just seem nicer. The staff is awesome.Genuine Expedia guest review
"Nobody home but dead bug"
Waited over 15 minutes for someone to show up to front desk -guess that skinny girl was "busy". Dead black bug the size of my thumb on floor by AC unit. No, definitely not ever gonna return.Genuine Hotels.com guest review
I like the room I was in. Very good space and I like the convenience of the surrounding area.Genuine Hotels.com guest review
This hotel is newly decorated and has laminate floors. It was easy to find, right off I-10. The night staff immediately got the rollaway we had requested. The morning clerk, Dean, was especially friendly and informative about the area. It's a shame there was no breakfast and the room is lacking those small details like coffee maker and hairdryer, and […] even pictures on the walls! Although, I'd happily do without those for a better deal. The laminate floors looked good but they were very dirty when I wiped up a spill from our cooler. I think the staff is not trained/instructed to mop. The shower also backed up terribly. Read moreGenuine Hotels.com guest review
"Everything was great"
I recommend to everyone, no problemsGenuine Hotels.com guest review
Nice room for price. I arrived late night. Staff was kind.Genuine Hotels.com guest review
"you get what you pay for."
I should have known better. Any room under 50 is going to have issues. Road construction around the site didn't help any.this hotel is situated directly behind a men's club. That wasn't the issue but the large parking lot lights that shown in the windows were.the room itself was very small but the bed was comfortable, but the bathroom tub wouldn't […] drain Read moreGenuine Hotels.com guest review
Would not stay here ever again! 1st room dirty, bed not made, 2nd room bathtub would not drain, finally got Handicap accessible room - uncomfortable bed - what more could go wrong!Genuine Hotels.com guest review
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