"Friendly Staff and large rooms"
The room was nice and quite large for a hotel room. The staff was very friendly and helpful.Genuine Hotels.com guest review
"great deal with large rooms"
about a 15 min walk off the strip, but there is a shuttle if you prefer. Rooms were really large, twice the size of an average hotel room. Even 2 sinks in the room. I was very impressed!Genuine Hotels.com guest review
"The Rio pleasantly surprised me."
It can be challenging to find the front desk when driving in and self-parking, but the quality of service and the comfort of the rooms more than make-up for that. There are multiple restaurants on side--I got to eat some Pho and some Indian on the same day:) Great job Rio.Genuine Hotels.com guest review
We stopped in spur of the moment. Good service, room was huge for the price. Decor is a little dated, but for $100 we were very satisfied. Would definitely stay again.Genuine Hotels.com guest review
"an excellent place to stay and have fun"
I am a frequent vistor of Vegas and, I can name only few places that match Rio. I am going to make Rio my place away from my home, every time I set my foot in Vegas.Genuine Hotels.com guest review
"The Rio was a nice find"
While staying at the RIO Hotel in Vegas, I found my stay to be very comfortable and pleasant. The customer service was very polite and helpful.There were a few maintenance repairs that needed attending to and when I called it in, the maintenance man was super professional an nice. They were pretty quick about fixing these items. The hotel is about a […] mile off the strip, but they do have shuttle services which I used everyday. The drivers were professional and very helpful for further directions to other hotels. I will definitely, stay there again. :-) Read moreGenuine Hotels.com guest review
Everything was very nice! Only complaint which means nothing is: no coffee for the coffee machine and no microwave. Both livable conditions.Genuine Hotels.com guest review
I love this hotel! Great food, good entertainment.Genuine Hotels.com guest review
No complaints at all. Top notch service!!!Genuine Hotels.com guest review
Very hard to locate room, which smelled of heavy smoke and had stained and dirty carpets. We had to carpet sprayed but to no avail.Genuine Hotels.com guest review
It was great, even the services in the casino area was great. The bartender was accomdating and really like the massause that went around offering massages which my party of women loved it. Job well done!Genuine Hotels.com guest review
"Decent for the Price"
I was frustrated the club would not accept my temporary ID (mine was renewed) but the hotel stay was good. The food wasn't too expensive, the shuttle to the strip was convenient, and thank god for starbucks in the hotel after a night of heavy drinking.Genuine Hotels.com guest review
Was overall inpressed with the value. Excellent for my dogs. Family had a great time.Genuine Hotels.com guest review
"Fine, for the price"
The Rio is fine when you get it for a good price (less than $75). Above that, the somewhat broken fixtures in what seems to be every room I stay in begin to look a lot worse. There are k-cup machines with no coffee and the in room refrigerator gave no discernible cooling. The star rating for this place is becoming eyebrow raising. Bottom line, if it's […] cheap...go ahead. Otherwise, weigh your options. Read moreGenuine Hotels.com guest review
"Off the Strip"
Our stay was in the old tower and the rooms were clean and comfortable but in need of a refresh. The casino had a distinct smell of cigarette smoke but the room was smoke free. Overall not a bad casino hotel.Genuine Hotels.com guest review
Great deal except had requested smoking room got checked in went upstairs and it was NON SMOKING! called front desk and was told no smoking rooms available! Note to self check before going upstairs whether room is smoking or non!Genuine Hotels.com guest review
"A great stay for a great price!"
Rio gave me exactly what I needed and wanted; an affordable room at a competitive price! My room was a Deluxe Suite as an upgrade from their Standard room as I was on my honeymoon. I was so happy that they took the time to look into what they could do for me to make my time in Las Vegas feel special because if I am honest, LV isn't my kind of city but […] I was with my in-laws from the UK and this was their first LV experience. We stayed at The Flamingo and The Excalibur as well and Rio was our favorite of them all. We still talk about the comfy beds! Stay here, you won't regret it! Read moreGenuine Hotels.com guest review
"Got free upgrade to penthouse"
Hotel on the older side. Not directly on the strip. There is shuttle service. My friend and i got really lucky. We were offered free upgrade to a gorgeous penthouse. The suite was so big and nice (just like the movies) that i actually felt a little uncomfortable for the splurge. Will return to try our luck again next time.Genuine Hotels.com guest review
Everything was wonderful except there was no coffee for the Kurig coffee machine in the room!Genuine Hotels.com guest review
Wish hotels.com would tell you that you have to pay the resort feeGenuine Hotels.com guest review
I've stayed @ the Rio before a few years back & I was hoping that they would have re-done the suites by now. Comfy rooms but need serious updatingGenuine Hotels.com guest review
the service is great....Genuine Hotels.com guest review
Great hotel for the price. still close to the strip. The club on the roof is pretty cool and the buffet was also good for the price.Genuine Hotels.com guest review
"I hated the resort fee!"
I love staying at the Rio it is my hotel of choice while staying in Las Vegas. I have been there at least 4 or 5 times now. But this time I was hit with the dreaded resort fee of $20 per night. Well I was told that it included free wifi so I thought oh well at least I wont have to pay for that. Well the wifi sucked and I had to call tech support everyday […] to get it to work and when I checked out they tried to charge me $13.95 per day for the wifi plus the $20 per day for the resort fee. When I questioned the bill the clerk removed the $13.95 per day for the wifi and also took off one day of the resort fee. Wifi is slow! Read moreGenuine Hotels.com guest review
If you are looking for a cheaper place to stay, but is still accessible to the strip, I would suggest the Rio. I got the room for $35, it was a very large sized room - or suite as they call it - and all we had was a quick 5 minute drive to the strip. I will very likely stay here again.Genuine Hotels.com guest review
"great stay, however just one request"
I recently stayed in the Rio for business. Loved the stay and the hospitality. I will be back, however I wanted to request to put at least 2 "free Coffees" in the room for each guest. We thought it was bad form to have a Keurig machine in the room and no K-cups. I looked around for 10 minutes the first day until calling the front desk and being told […] that 3 would cost $8... Boo... I will bring my own next time, but come on vegas, in a time where most hotel rooms let you make yourself a cup of java in the morning, I fell a little nickel and dimed. Read moreGenuine Hotels.com guest review
The staff was very nice, very nice! :-)Genuine Hotels.com guest review
"Nice big room, clean and comfy"
Booked two rooms for the family and requested the rooms to be closely together, but the rooms are far apart with at least 4 rooms in between. Was told that it was the best they can do when checked-in. But right after we get to the first room, the guests of the next door also just arrived. Don't feel the frontdesk lady was trying anything to make the […] arrangement for us. Pools are closed for repainting, but we still need to pay for the resort fee @ $22.40 per day per room, this is NOT nice! Everything else was good and acceptable! Read moreGenuine Hotels.com guest review
Like that place had a really good time would defenately go againGenuine Hotels.com guest review
Great location...wsop was across the bridge....looking forward to june :-)Genuine Hotels.com guest review
"I LOVE the Rio~!"
Wonderful experience in every wayGenuine Hotels.com guest review
Horrible. Wouldn't stay here ever again. Cheap and dirty.Genuine Hotels.com guest review
"There for competition"
The resort fees were not included in the price of the hotel. Only allow one device logging into the wireless. There is a charge of $13.95 for each device after than. Customer service at registration desk could have been a lot better. They were abrupt. I don't think I would stay here again after my experience. I have stayed at other casinos and hotels. […] I have enjoyed my stay a lot more at the others. Read moreGenuine Hotels.com guest review
"Room was nice"
I stayed at rio 5days and4nights and enjoyed every minute.this is a very nice hotel and would stay again but I didn't understand the resort fee since the hotel was not on the strip but it worked out great for because we had a vehicle.Genuine Hotels.com guest review
"Long Hike to Your Room"
Great room and nice casino, but the walk from the parking garage to the elevator to the room, is not only long, but confusing. They steer you through the casino of course, but I had to ask for directions to the elevators hidden off to the side.Genuine Hotels.com guest review
"Needs new showers"
We enjoyed our stay... But the shower heads are old and water is ver slow, my husband called the front desk and said they qould get to it- but they didnt. House cleaning she was very friendly.Genuine Hotels.com guest review
"good price for the kind of hotel"
The hotel was a great casino hotel, because the casino was in the center and everything else around it. If you don't gamble though, I would choose another hotel. It was a trek to get to your room; we stayed in the second tower. And confusing to get around; there was just ALOT going on in this hotel.The elevators are very slow. If you're staying in tower […] 1, get ready to wait. There are 4 elevators for tower 1 and they are slow, so be patient. The spa was fine and staff very friendly. They also didn't have my booking when I went to check in. I booked through hotels.com, and it was a hassle to find my information every time I did something at the hotel. From check in, to check out.Overall, I wouldn't stay here again unless it was a cheap rate and a last minute decision. There are a lot of hotels in Vegas, you could stay in a nicer one. :) Read moreGenuine Hotels.com guest review
"DATED HOTEL NOT worth the money."
Bed was uncomfortable. Although suite was big, it was dated. Not worth the money we paid for our getaway. All public restrooms had running cold water to wash your hands with , I find that awkward for a big hotel casino like this. The pool was NOT open, if you're looking to use the pool make sure to ask if it's open before booking. I feel with all the […] hype about this hotel in all the reviews, it was very disappointing. They have a salon, spa, and fitness pass that is part of your resort fee that is included, that would be the only plus. Read moreGenuine Hotels.com guest review
Would stay here again! Our room was great, clean and spacious. Only drawback, was that all 3 pools were out of service getting painted... Has a shuttle to the strip, which was great. Way bigger than we had thought. But great overall.Genuine Hotels.com guest review
Great! Only disappointment was that coffee was not provided.Genuine Hotels.com guest review
Overall it is a nice and convenient stay, staff is very sweet and helpful, BUT I literally stayed there for the pool and no where on the website did it say it was CLOSED for painting. I was very disappointing, but its literally only a mile from the strip and the free shuttle is helpful. It was a fun stay, but not sure if I would choose that hotel again […] in the future. Read moreGenuine Hotels.com guest review
"Away from the strip"
Customer service was very helpful and friendly. Rooms were nice and large and very comfortable. Bed mattress was excellent. Our only complaint was the room next to us was not insolated very well. The guest next to us were very loud and woke us up twice in one night. Other than that we enjoyed our stay. The food was real good too. Not to over priced. […] We were very impressed with the bellman Jeff, he gave us star customer service and we appreciated ALL his help!! Read moreGenuine Hotels.com guest review
"Needs a bit of Updating"
Rio has always been a great Hotel. It is getting old and really needs some updating in the rooms. Lighting is pretty bad, beds lumpy & need replacing and its a good thing I brought my own pillow!! It is also disappointing that they stopped the Masquerade Show which was always fun.Genuine Hotels.com guest review
"Great place to stay!"
Clean, pleasant and convenient! Great place to stay!Genuine Hotels.com guest review
Rooms are quite. Rooms are very comfortable. Rates are good.Genuine Hotels.com guest review
THE HOTEL WAS SUPER NICE ALL THE BOOKINGS WERE LOCKED SO THEY HAD TO HONOR THE BOOKING SO THEY GAVE US A SUPER SUITE STAY NICE!!!! MADE MY VACATION ONE OF OUR BEST EVER THANKS !!!!Genuine Hotels.com guest review
"Nice but outdated and not in a classic way"
I went with this hotel because they offer pet friendly rooms, but the charge for bringing a small dog is so ridiculous I found a last minute pet-sitter instead. They upgraded us at check-in which was really nice and the view was great, but the room itself is quite outdated and feels a little icky. Bringing a black light in would be a horrible mistake […] you could never forget. We tried to stay blissfully ignorant. Every service person we talked to was incredibly friendly and helpful, down to the employees at the food establishments inside. But the girls they have dancing on table in the casino look so so sad. It was an adequate stay, but after putting our bags down, we we're eager to get the heck out and explore the strip. Read moreGenuine Hotels.com guest review
A great place to stay.it was my birthday, I had a wondering time, a long soak and a peaceful night of sleep. Thank you soooooo much for the stay.highly recommend to all who want to have a really great time in las vegas.Genuine Hotels.com guest review
Rooms are great. Stayed a few days. Loooong lines to get into the buffet. Enjoyed the shuttle to the strip.Genuine Hotels.com guest review
Poor availability of places to eat breakfast at this casino. Currently under renovation. Comfortable bed and cleanliness of room. Off the strip but the shuttles to the strip are convenient.Genuine Hotels.com guest review
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