It was great!!Genuine Hotels.com guest review
Staff was friendly and accomodating. Rooms were clean with comfortable beds. Overall a very nice place to stay.Genuine Hotels.com guest review
They had several business conventions together with a large Jr. high school Wrestling event... not a good combo!Genuine Hotels.com guest review
Very pleasant stay, bed was comfy and overall a nice placeGenuine Hotels.com guest review
Everything was perfect except I have a BIG problem with a check in at 4pm and a EXTRA CHARGE if I want a EARLY CHECK IN. What part don't I get, CHECK OUT 11AM, CHECK IN 4PM. 24 hours in a day, short 5 HOURS on one end. Don't add up in my math.Genuine Hotels.com guest review
The hotel was wonderfulGenuine Hotels.com guest review
"Good time in Vegas"
For the most part wonderful. The Rio is off the strip but there is a fantastic bus that goes from the hotel to the strip every 30 min for free. The hotel host restaurants from Burger King (no dollar menu but can buy a beer)to the best buffet in Vegas. I hurt my ankle prior to arrival. I was put in a handicap room. During the the Micheal Jackson show […] I was put in a nice booth so I could put my foot up. The hotel is so big you have to make an effort to see everything. The Go Go restaurant is great for Breakfast big enough for two to share Beware: there is a resort fee of $22.00 per day collected by the hotel (pool, gym, WiFi). I didn't know in advance; but the accommodations were well worth it. Read moreGenuine Hotels.com guest review
"stay at rio ."
excellent!!!! excellent.Genuine Hotels.com guest review
"Good Price But"
Price was good , but waited in line an hour to check in . Room was great but TV was very dark and could not brighten . Was awaken at 5:00am by the cleaning staff cleaning adjacent rooms .Genuine Hotels.com guest review
"Suitable hotel which needs room carpet cleaning"
Indian resturant is good. Hush resturant is poor. Room carpet is DIRTY. Location compared to price is suitable.Genuine Hotels.com guest review
"Would stay there again.great price for a nice suit"
Last couple nights of a week vacation.returning from cali. Perfct location if u have a car .roomy suite nice casino.Genuine Hotels.com guest review
"Need more staff for guest registration"
It was a great stay. I enjoyed a lot. There were two shortcomings. One is the registration line. I waited for more than 45 minutes to check-in. Even check-out took 15 minutes. The other one is the choice for restaurants for the breakfast. Only one restaurant was open in the morning.Genuine Hotels.com guest review
"The Best 4 Star Hotel!"
I did try a lot 4 star hotels, and Rio is the best one in my opinion.Genuine Hotels.com guest review
Nice room. Check-in was too long. Sunday afternoon and I was 30 mins in line.Genuine Hotels.com guest review
"No words , good service"
Clean rooms , good casinoGenuine Hotels.com guest review
It took us 45 minutes in line to check in. The room was not ready, but it was not 4pm yet, so they pre checked us in and told us they would call or text when the room was ready. They never did. So at 5pm we waited in the key line for 10 minutes. The room we got was right above the loading dock, so every morning at 5:30 am we heard the beeping of trucks […] going in reverse, lots of rolling cart noises and basically could not sleep. Tried to move rooms, but the hotel was full. Food in the buffets was ok, but not for the price we paid. Read moreGenuine Hotels.com guest review
We enjoyed staying at your hotel. The room was very spacious and we loved the large picture windows over-looking the "strip". However, the check-in lines were very long as there were not enough receptionist to take care of the large influx of guest that all arrived at the same time. Your location is very convienient to the "strip" and the free shuttle […] is a big plus. We would recommend your hotel to all our friends. Thank you. Read moreGenuine Hotels.com guest review
"Getting away from it all"
The Rio was well priced and very comfortable. Loved the comfy bed& large room. The wifi should be faster for what you pay & it would be nice if the whirlpool was open past 6pm. The only reason I wouldn't stay here again is that you make up for the reasonable room price with cab fare getting to the strip & back although they do offer a shuttle on the […] half hour. Read moreGenuine Hotels.com guest review
"Still good after all these years"
The hotel was good, however their service was lacking. Not enough people working at the front desk during check in. I reserved a smoking room. When I arrived at the room, there were no ashtrays. I called the front desk and they said they would send some up. It took over an hour for them to get there, Quite disappointing.Genuine Hotels.com guest review
"Good for a family trip ;P"
Good hotel. Big rooms. Not much to complain. Only thing is the whole fees issues, required upon check-in for amenities. I thought that optional when I booked the rooms. Besides the wi-fi, we didnt even use the pool or fitness room. But it was a good stay.Genuine Hotels.com guest review
"Pretty good, but terrible location"
The hotel itself was awesome. The room was luxurious and the service staff was very nice. I was staying there for a convention and the convention space and business center was very well maintained and well staffed as well. The only downsides are that the room service food is TERRIBLE and the shuttle to the strip was essentially not an option because […] it came by about once an hour , took 15 people, and then left again. When we got in line for the shuttle, we were about 20 people back, and eventually took a cab after an hour and a half so we wouldn't miss our dinner reservation. The food on location was also not very vegetarian friendly :-/ Read moreGenuine Hotels.com guest review
"Great view of the strip, great rooms"
The room was very spacious and extremely comfortable. The pool area is also quite big but probably it gets very crowed in summer. The hotel has a great night-club called Voodoo which has a wonderful view of the strip. They have a great place for breakfast. We didn't check out how good the other dining options are. The only downside is that is 20 min […] walking distance from the strip, and the road is not the nicest. Read moreGenuine Hotels.com guest review
My wife and I came to Rio for are twenty fifth anniversary . It was awesome. Thanks Rio!!Genuine Hotels.com guest review
Everything costs extra - no free coffee, charge to print boarding passes, etc.Genuine Hotels.com guest review
"Great rooms, workable location"
The rooms were large and comfortable and we had a beautiful mountain view which we preferred over a Strip view. There was no escaping the smell of smoke, however. Even our 11th floor room seemed to be invaded by smoke and the smell of steak cooking from the casino downstairs. Walking through that smoke was unpleasant, to say the least. As vegans, we […] should have chosen a hotel, such as the Wynn and Encore, where we could have found food for us. The shuttle to the strip was convenient, the staff was all good, the room had everything we needed and tons of space. (could have used a few more convenient electrical outlets) Read moreGenuine Hotels.com guest review
Recommend to anyone great place to stay there very hospertalityGenuine Hotels.com guest review
I will never stay in this hotel again. They charge you for everything. Can't even provide coffee, they have A Keurig in the room, but the pod is $9.00. Charge for WiFi, but reimbursed after your stay for $23.98 each day. Rooms are Kind of shabby too.Genuine Hotels.com guest review
"Good Location, bit pricey"
The Rio was a good location for a convention we attended (at the Rio), but we were a little disappointed by the amount of shops & restaurants that were closed on Sunday due to either construction or just closed on Sundays. Some of the restaurants are very pricey to eat at. The room was overall clean, just the drains were very slow in draining. Staff […] was extremely friendly & polite. Read moreGenuine Hotels.com guest review
"The Rio isn't worth it. Go to the Palms"
For being a recently renovated room it seemed dirty and dated. The window that looks from the shower to the bed gave the room an extra sketchy element.Genuine Hotels.com guest review
This is a really grand resort; but....they charge for in-room coffee and tea! That is of course, in addition to the $25/day resort fee. Seems a bit cheap to me.Genuine Hotels.com guest review
This hotel was nasty, smelled horrific and had rude employees.Genuine Hotels.com guest review
"Spacious room in mediocre Hotel."
The room was very spacious and comfortable. We stayed in the newer tower, but the room had obvious signs of shotty craftsmanship on the renovation. There were gaps in the bathroom finish and unfinished painted walls drastically hurting the elegance of the room. The $20 early check in fee and $30/night crib rental fee seemed a little "nickle and dimeish" […] for a resort we are already paying a $50/day resort fee (both were free in the Hampton Inn we stayed at earlier on the trip). I know most Vegas casinos and resorts allow smoking and we expected this, but the smoke truly was overpowering even in the non-smoking room. Will not be re-visiting the Rio as a guest. Read moreGenuine Hotels.com guest review
The room smelled of animals. The couch had holes in it. The carpet was extremely worn. It was a bad experience and will not stay there again.Genuine Hotels.com guest review
It was very nice. I was there to get married and they gave us a room with a great view.Genuine Hotels.com guest review
Rooms are comfortable and clean - we had 2 queen beds and there was a sofa and still room to move around. Beware - there's a mini-bar that charges when something is removed. Had a hard time finding the refrigerator - it was in the closet. The registration desk, concierge, valet, house cleaning staff were all very friendly and very helpful. Seafood Buffet […] was great! The hotel is a little off the strip, so difficult to get around if you don't have a car, but still plenty to do at the Rio. One of the pools was really cold, but the other 2 were fine. Read moreGenuine Hotels.com guest review
"Served my needs at a great price."
Room was spacious and accommodating. Very nice price. No coffee provided in room, unless you want to pay high price for one cup of espresso. Reserved a non-smoking room, got a non-smoking room, but because of some uncourteous neighbors, smoke was pouring into my room through the A.C. vents. Made the stay a tad uncomfortable. Other than that, no big […] complaints. Read moreGenuine Hotels.com guest review
"Great room, great price!"
Room was spacious. Great price. People were courteous. Coffee is not included in room. High price for one cup of expresso from in-room self-service bar.Genuine Hotels.com guest review
big rooms, comfortable, lots of restaurantsGenuine Hotels.com guest review
"Don`t go there! Old, smoke and poor."
it was terrible experience. Very very old hotel, they need immediately renovation!!!! Poor furniture, small pool area, very bad ventilation system and so dark place. All time at the casino floor you can`t breath because of cigarette smoke. We were so disappointed!Genuine Hotels.com guest review
"Good for the price"
Everything is perfect except that we got the wrong room at the beginning but they did not inform us. They told us the room we reserved is sold out at the when we asked to change the room at "second checked in", then they said there is one available. Except for this, everything looks good and it a comfortable place to stay.Genuine Hotels.com guest review
Room was big and very nice. Loved the floor to ceiling windows. Had to pay for coffee for the in room coffee maker but still very nice room, hotel, and staff. Planing another trip and will stay here again.Genuine Hotels.com guest review
"Vegas isn't a deal anymore..."
Charging for more than two devices for the internet, confusion about premium vs basic billing & then having to pay for in room coffee or tea? Food was EXPENSIVE. Shuutle access is a plus & staff was great. We also couldn't get ADA rooms although we booked weeks earlier. I doubt that they have very many despite having so many rooms. Check in & check […] out was efficient. Read moreGenuine Hotels.com guest review
I was fine with the Hotel being off the strip - but they go out of their way to squeeze you for every dollar you have. The rooms come with coffee makers, but the charge you $3.00 per cup for the coffee. My room was non smoking but apparently the one next to mine was not - filled up every night with smoke. Hotel is run down - way down... Bright spot […] is the staff is friendly :-) Read moreGenuine Hotels.com guest review
everything about the hotel was great.we had a wonderfull experience.nice staff,everyone was helpfull.great location,so close to freeway!i love the great bands they had in the masgarade area of the casino.our last night we were going to elsewhere,bt sat at the poker bar nearby,had such great bartender&great drinks stayed all night.Genuine Hotels.com guest review
We had a fabulous time at Rio. Had a great room, enjoyed the food, shows, and swimming pools.Genuine Hotels.com guest review
The Rio is located off the strip by less than 1/4 mile. It is easy to get on the freeway. Easy access to the strip via transport. They upgraded my suite to strip view which was nice. Pool area is excellent with two bars and Live DJ music. Four pool areas one adult only. I would highly recommend staying here again.Genuine Hotels.com guest review
Spacious room for the price. I suppose when this hotel was built, it was among the most impressive hotels in Vegas, but that was many years ago and it shows its age. Sadly, the maintenance team is either severely understaffed or non-existent. The major issues I noticed were that the sink had a crack in it and the shower door glass was cut undersized […] but installed anyway leaving a 1/2" gap all the way down the one side. The housekeeping staff also leaves a lot to be desired. Our room wasn't filthy, but it was far from clean. There was a line of fibrous dust about 1 1/2" wide all around the walls where the vacuum doesn't work very well. Also, one of the rooms across the hall had room service deliver breakfast and the used tray sat on the hallway floor for over 26 hours. I think the biggest complaint about our room was the alarm clocks in neighboring rooms. Our first morning, we were forced to greet the sunrise and listen to the chirping of an alarm clock for over 45 minutes... about two hours later another alarm clock nearby went off as well... and then another about 1/2 hour later. At least the bed was comfortable and we were able to return to sleep. Needless to say, if you don't want to wake up early, take ear plugs. This was my first visit in Las Vegas and sadly, I wasn't overly impressed. About the best thing I can say about this hotel was that The Villages is located inside. The buffet was another disappointment. Read moreGenuine Hotels.com guest review
"Soiled carpet and couch - poor mgmt response"
Poorly maintained; carpet with large stains, not clean; soiled couch and the non-smoking room reeked of stale smoke. Management contact during my stay resulted in receiving a written excuse: excerpt: "have a preventative maintenance program in place to ensure that each room is up to standard, but as you can imagine, with so many rooms in service".... […] Zero follow-up after this email. This response is something I would expect of a hotel 1/4 the price! There are many better options in LV, in better locations and competitively priced. I recommend avoiding the RIO! Read moreGenuine Hotels.com guest review
"Great place to stay"
Very clean room and very large roomGenuine Hotels.com guest review
"clean and accommodating"
Our house keeper, leeanna was fantastic, we wanted for nothing. Hotel is about ready for an upgrade but is still in good shape. Casino was very Smokey compared to our up scale casinos, but concierge was very helpful and accommodating.Genuine Hotels.com guest review
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