All hotels in San Francisco, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here524 Sutter Street, San Francisco, CA, 94102, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.7 / 5Good

Score breakdown (from 934 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.1
  • Comfort
    3.4
  • Condition
    3.5
  • Neighborhood
    4.3
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Nice spot in a great location. Beware of the cheaper rooms with single beds though they are perfectly comfortable for just one person. Just don't expect to stretch out.
Genuine Expedia guest review
Other trip Jan 25, 2015
A Traveler
US
3.0 / 5Good
"Overall great for the price!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Overall good experience. Hotel is in a good location near union square, close walk to sights, dining, shopping, and transportation. Room was clean. Small but decent. Hotel staff was very helpful and kind. It was a affordable hotel.
Genuine Hotels.com guest review
2 night romance trip Jan 17, 2015
Max
US
3.0 / 5Good
"Positive stay for 3 nights"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Comfortable hotel for brief stays.
Genuine Hotels.com guest review
3 night business trip Jan 19, 2015
A Traveler
US
4.0 / 5Excellent
"Great Service and Cleanliness"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I travel to San Francisco almost weekly. I choose to stay here first as a matter of value. However, the awesome staff and amazing cleanliness of the rooms keeps me coming back. Like all the older hotels around union square, the rooms are small. This makes room cleanliness even more important to me. The staff is always helpful with any request, and Edward at the front desk always makes me feel welcome when I arrive for check in.
Genuine Hotels.com guest review
2 night business trip Jan 20, 2015
Kevin
US
4.0 / 5Excellent
"Exceptional Staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Frank, Moises and Tiah (?) were excellent and should be praised for being exceptional employees. They went out of their way to say hello and make everyone that came in that lobby feel welcomed. They even went out of their way to help me when I had an issue that occurred with my credit cards, DL, and cell phone were stolen. That's something I will never forget and do plan on staying there the next time I visit SF. Thank you again for everything. To your hotel and excellent staff I truly appreciate your help!!!
Genuine Hotels.com guest review
3 night trip Jan 16, 2015
arlind
US
4.0 / 5Excellent
"Great area!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Was a great experience. Hotel was close to major stores and great bars. Clean. Only thing was cable was out for the weekend during the football game, so had to go to a bar and see game which was not cheap. And the lady at front desk was rude and disrespectful, saying women are better than men and "that if a mans head was not attached to their head they would lose it."
Genuine Expedia guest review
Other trip Jan 20, 2015
freshblaze
US
4.0 / 5Excellent
"Exactly what we needed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Came here for my wife's birthday and we really enjoyed the hotel. Great price too. Clean room, friendly staff, and walking distance from Union Square, China Town, among other places we wanted to visit. We would stay here again.
Genuine Hotels.com guest review
1 night romance trip Jan 17, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very nice hotel on a budget. Great central location. Awesome staff.
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
4.0 / 5Excellent
"A day in The City."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Had a small, clean and comfortable queen bed room that was quiet, with absolutely no view but coffee making facilities in the room were a nice touch. Small is the operative word but no grumbles as we were a stroll from Union Square and only used the hotel for sleeping etc. Staff were very friendly and helpful, couldn't have asked for anything more in this price bracket in this location.
Genuine Expedia guest review
Other trip Jan 19, 2015
Brian
US
2.0 / 5Fair
"Heat system is so LOUD!!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
The double bed room I stayed in was a perfect size for me. The only complaint I have is that the heater was an old fashioned heater that kept making these loud sounds when ever it went on. (Ex.crackling, and loud bangs on the metal grill) It was so loud it woke me up in the middle of the night and kept making loud sounds for about 20 minutes. I did not have a good rest because of it. The building is old so expect the rooms to be in a older condition: cracks on the ceilings,stale smell in the air, and the closet door would not stay shut. I am not sure I would stay here again unless they fix their heating system.
Genuine Hotels.com guest review
1 night business trip Jan 15, 2015
A Traveler
US
3.0 / 5Good
"3"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Very small rooms. Nice and vintage looking, but I felt like everyone can hear out conversation. The staff was rude and seemed like they didn't want to be there.
Genuine Hotels.com guest review
1 night trip Jan 16, 2015
A Traveler
US
3.0 / 5Good
"Convenient and Forgetable"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Some of the staff was very friendly. The hotel is very convenient. Just around the corner from Union Square. The room was small, too hot and bedclothes were shabby. Price was much better than other places near by. If you just want someplace that is basically clean to sleep, and you do not mind heavy street noise it will do. The T.V. Cable went out on my last day and did not get fixed before I left. No work out facilities. The price was good though considering other places near by were $400 or more.
Genuine Expedia guest review
Other trip Jan 19, 2015
Susan
US
5.0 / 5Outstanding
"Amazing classic hotel in the best part of downtown"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Adorable rooms. Friendly staff. Great rates. Over all our stay here was one of the highlights of the hole trip. We are 100% staying here again on our next trip. It's in such a cool part of town too!
Genuine Expedia guest review
Other trip Jan 19, 2015
Kelly
US
1.0 / 5Poor
"Horrible stay"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The room was way too small and everything was outdated. No A/C, the bed was uncomfortable. Overpriced for what it is. Front desk people weren't too friendly. Not worth the stay. Many better options out there for similar price.
Genuine Expedia guest review
Other trip Jan 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Great night at the Cartwright"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
First time staying in San Francisco and the Cartwright made it that much easier by having everything near by at such a low price. Room was clean and comfortable. The only issue is the thin walls.
Genuine Hotels.com guest review
1 night family trip Jan 2, 2015
Maria jasmin
US
5.0 / 5Outstanding
"Nice hotel, good price, fabulous location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
In celebration of our 50th wedding anniversary my husband and I returned to the Cartwright Hotel, where we had honeymooned so long ago. The hotel has been very nicely maintained. The location is the best, within walking distance to everything we wanted to see and do. The hotel manager was most personable and helpful in making some special arrangements for us. The bed was comfortable, towels fluffy and white. Rooms are a bit small, but the accommodations are excellent for the price. We hope to stay here again in the future.
Genuine Hotels.com guest review
2 night romance trip Jan 6, 2015
Loretta
US
3.0 / 5Good
"Why I rated it a 3"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The only reason I gave the hotel an overall rating of 3 is due to the room size. The building was built in the early 1900's. Overall the hotel is small compared to the newer hotels. The room was very clean and decorated very well. The front desk staff are very helpful and kind. Located 2 blocks from Union square, right in the middle of everything.
Genuine Expedia guest review
Other trip Jan 11, 2015
A Traveler
US
4.0 / 5Excellent
"Union Square Bargain"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location near Union Square. Nice small hotel, friendly staff. Rooms were small, but that will not impede me from staying here again. Would recommend this hotel to others.
Genuine Hotels.com guest review
2 night business trip Jan 5, 2015
Michael
US
4.0 / 5Excellent
"Perfect location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Great location, near the public transportation, plazas, restaurants, museums, etc. And it feels safe.
Genuine Expedia guest review
Other trip Jan 8, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
Great central location but bathroom very out dated .... Bed felt dirty n caused uncomfort so had to sleep on chair. Feels unsafe at night so have good company. All staff is friendly and makes up for the one night bad stay.
Genuine Expedia guest review
Other trip Jan 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Very much value for money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was really value for money stay in downtown , amenties where excellent . Yes, rooms are small ,but the things were arranged smartly to fit it compactly Happy stay…
Genuine Expedia guest review
Other trip Jan 7, 2015
vinay
US
5.0 / 5Outstanding
"First SF Trip..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
First time in SF for me, got a room for 2 nights in Union Square at Cartwright and it was really nice. I knew SF was expensive so compared to some hotels I've had in NY, costing $$$$, this place was actually nicer than expected. Yes the place is old and very small, but I loved that it was quaint and cozy. Everything was very clean: the bedding, the showers, the towels and I LOVED the shower head.... nothing amazing but just had great water pressure. Yes you can definitely hear noise outside and yes, sometimes it can be VERY loud. But can you really expect anything different when you stay in the city center? If you can't stand noise, you definitely should not stay in Union Square, period. It's like going to Central Manhattan and complaining about noise... Hubby and I didn't mind, we spend most of our trip outdoors so by sleep time, we were knocked out! Overall, it was great, close to everything and we would stay there again.
Genuine Hotels.com guest review
2 night romance trip Dec 27, 2014
Christine
US
5.0 / 5Outstanding
"No complaints"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Amazing. Great Staff!!!
Genuine Hotels.com guest review
2 night trip Jan 1, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is old but quaint , clean and comfortable. Wonderful staff. Would stay here again.
Genuine Expedia guest review
Other trip Jan 1, 2015
wardah
US
5.0 / 5Outstanding
"Wonderful in the heart od Union Square"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
All at hotel were very friendly and accomodating great location. Thanks you Cartwight!
Genuine Expedia guest review
Other trip Jan 1, 2015
A Traveler
US
4.0 / 5Excellent
"Good old room."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was hot and I couldn't easily figure out how to turn heat down. Window opened up to roof leaving access from other rooms so opening it was not an option.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
Fred
US
4.0 / 5Excellent
"Nice place to stay for two"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
My daughter and I stayed for one night in a cozy room with two twin beds. The location is great - close to Union Square and lots of restaurants. Check in was a bit slow, but no problems. Garage is one block away, and although it is self park, in fact they park the car for you. Hotel is cute, staff helpful, great sign about being dog friendly.
Genuine Hotels.com guest review
1 night family trip Dec 21, 2014
Ethan
US
5.0 / 5Outstanding
"Nice and helpful crew"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good overall, and the price is not high. You can eat adn buy anything around the hotel.
Genuine Expedia guest review
Other trip Dec 27, 2014
Yuhe
US
5.0 / 5Outstanding
"Christmas Eve"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Christmas eve with my husband
Genuine Hotels.com guest review
1 night romance trip Dec 24, 2014
Carlina
US
4.0 / 5Excellent
"Clean but small room"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was clean but small. Pricey. I understand this was the week of the big conference and it is standard practice for hotels, but frustrating that I'm paying basically double what I'd be paying had I come the week after.
Genuine Hotels.com guest review
6 night business trip Dec 14, 2014
A Traveler
US
1.0 / 5Poor
"Stay away!"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Horrible place - stay away!
Genuine Hotels.com guest review
4 night business trip Dec 3, 2014
A Traveler
US
4.0 / 5Excellent
"Great location near Union Square"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
We enjoy staying one night in the city during the Holidays and this is the second time we have stayed at the Cartwright. Older hotel with nice refurbishment and upgrades....not too fancy and we wish the Hotel Bar would open ( no liquor license ) but it's is one block away from Union Square and the price was reasonable.
Genuine Hotels.com guest review
1 night romance trip Dec 13, 2014
JAMES
US
3.0 / 5Good
"Not what I expected."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
The staff was very helpful and friendly. I was disappointed with the room. There wasn't a dresser in the room because it was so small. Also, there wasn't an air conditioner in the room. The windows, without screens on the 7th floor, were open. There was a ceiling fan, but it was very stuffy even with the windows and curtains open and ceiling fan running. The high during the day was only 60. I can only imagine how uncomfortable the room would be during the summer. If you have claustrophobia or more than one person is staying, I would not recommend this hotel.
Genuine Hotels.com guest review
3 night business trip Dec 9, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Great location, close to many attractions in the downtown area including transportation and shopping. Helpful staff.
Genuine Expedia guest review
Other trip Dec 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel with a lot of history"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Close to union square made walking easy . A lot of shops and restraurants with in walking distance
Genuine Expedia guest review
Other trip Dec 15, 2014
alan
US
3.0 / 5Good
"Great location. Tired."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
This hotel is comfortable but needs a lot of updating. For the location the price I paid -- about $140-- was cheap. Staff is polite but not that interested in you.
Genuine Expedia guest review
Other trip Dec 12, 2014
Kim
US
5.0 / 5Outstanding
"Visiting San Francisco"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved the location of the Cartwright and it's easy access to downtown. We ended up in quite a predicament with a reservation we booked with Air B&B and they relocated us to the Cartwright. We were very pleased with them and would stay there again if we go to San Francisco again.
Genuine Hotels.com guest review
3 night romance trip Nov 21, 2014
Hipmunk
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Overpriced for age of facility, size of room(especially bathroom), and amenities. Staff offered nothing, not even a greeting when arriving or exiting the property. Location excellent but for those prices could have stayed at a big name modern hotel.
Genuine Expedia guest review
Other trip Dec 10, 2014
A Traveler
US
2.0 / 5Fair
"Location was good."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Very, very, very old... No bar, no room service. No food. No cold drinks. Just a room with a bed.
Genuine Expedia guest review
Other trip Dec 9, 2014
Ceecee
US
4.0 / 5Excellent
"First timer"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Girar time in San Francisco, great location And friendly staff
Genuine Hotels.com guest review
4 night romance trip Nov 26, 2014
Francisco
US
5.0 / 5Outstanding
"Deluxe Service at reasonable prices...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
From the front desk staff to the room service staff every detail was taken care of with a smile and with a desire to make our visit enjoyable. The public areas are beautifully maintained in this "grande dame" vintage building. Space to relax, enjoy, sit by the fire. We brought in a breakfast snack and juice to enjoy with enjoy a complimentary morning coffee as there is a nice breakfast area available.(Note: a 7-11 right across the street). Hotel offers coupon for 20% discount at Lori's Diner on the corner...enjoyed that experience as well. Room on upper floor to rear was quiet at night even with windows open. Our small bathroom felt a little cramped but to be expected in an older building which at one time probably did not offer a private bath with every room. Cannot fault anything except the mattress, but even that was not cause to lose sleep! These two points are the only reason for the rating of 3 on comfort. That being said, we did have a standard double by our choice.(room 714). We had requested a mini-fridge and it was there waiting...as I said, the service was first rate and there was no special request that went unattended to: late checkout, bags stored, leftover sandwich placed in freezer to take home, arranged shuttle to airport...concierge service at a very reasonable price...and with a smile! No hoity-toity attitudes here. The location is unbeatable as well.
Genuine Hotels.com guest review
4 night romance trip Nov 27, 2014
Gene W
US
5.0 / 5Outstanding
"Clean, Great Location, Very Comfortable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is over 100 years old. The rooms are retro in keeping with the age of the hotel. Very clean. Employees take pride in this hotel. Loved it!
Genuine Hotels.com guest review
3 night family trip Nov 26, 2014
June
US
3.0 / 5Good
"Fine if used just for a place to sleep."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
I was looking for a clean, comfortable place to stay while working in SF for the week. The hotel was able to get me into my room early (10am) but was not able to get me a room with two double beds - the only options was one double bed or two TWIN beds. I'm not sure what adult would actually want to sleep in a twin bed, but since I had a friend crashing with me for a night, that's what I went with. Hotel hallways were stale (no central HVAC) and when I got to the room, was pleasantly surprised that it wasn't as teeny as I had anticipated. The walls, trimwork, furniture, bathroom, etc was all so old and so rundown and the windows and window unit AC were filthy. The TV hardly worked, there was no mini fridge and I found ants and hairs in the bathroom/shower that were not mine. Luckily I like to travel a lot and have seen worse, but those of you that are used to normal American hotels, this is likely not the place for you. It worked for me since I was only in the hotel to sleep and shower.
Genuine Expedia guest review
Other trip Nov 24, 2014
KEL
US
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
The character of the hotel was fun. We expected the room to be small, so this was not a concern although you had to be careful not to hit your head on the wall when using the toilet. However, the hotel's website is misleading on the amenities offered. The "featherborne" mattress is a topper that does not improve the comfort of the very old mattress. We changed rooms after our first night to see if the comfort would improve, but it was to no avail. We attempted to cancel our reservation after two nights because of this and were not allowed to because we booked through Expedia. I've never experienced a problem with reservation changes in the past even when booking with Expedia. We were told the hotel's policy is that they will not change any reservation booked through a third party so beware if booking this hotel through any third party site. It also is said that a cot could be brought in if needed, but I'm not sure where that would fit!!
Genuine Expedia guest review
Other trip Nov 22, 2014
Amber
US
3.0 / 5Good
"SF trip"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Was in SF for work, the hotel was located in a convenient area, price was ok, room was small, bathroom very small, the building is historical but there are no real amenities
Genuine Hotels.com guest review
1 night business trip Nov 19, 2014
Corby
US
3.0 / 5Good
"Kind"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Staff was very kind. Old but clean, small rooms but quaint. Low water pressure. Good location.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"Great service" room is way toooo small, overpriced"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Toooo small elevators too small too pictures show bigger rooms
Genuine Expedia guest review
Other trip Nov 20, 2014
nicole
US
5.0 / 5Outstanding
"Charm, small rooms, great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This has been my favorite SF hotel for decades. Has been through ups and downs, including a name change, but it's back as the Cartwright, renovated. Don't love the new lobby, but the rooms are nice. Very tiny bath rooms, lots of old SF charm, long-term staff. The area has gotten grittier over the years, but Sears Fine Foods is still around the corner.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Historic Charm"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
A block from Union Square this hotel is steps from anything you need during your stay. Plenty of restaurants, cafes, shopping and pharmacy within a very short walk. I appreciated the historic look and feel of the common area and rooms. They produced a sense of warmth and were very inviting. The historic nature of the hotel means there are certain amenities that you will have to do without -- such as air-conditioning. That being said my room had a ceiling fan w/ remote and windows that opened to allow a nice breeze to circulate the room. I stayed on the top floor and it was surprisingly quiet within the hotel itself. As for outside of the hotel...well...this is a bustling city not a farm town so noise is going to happen. Thankfully my bed and it's 8 plush pillows were pleasantly comforting so I was fast sleep.
Genuine Expedia guest review
Other trip Nov 20, 2014
Van
US
5.0 / 5Outstanding
"great value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hotel personnel were great; Friendly, personal, not like a chain with a pat message. Very accommodating and moved our room when there was a problem with the window. Will stay there again.
Genuine Hotels.com guest review
1 night trip with friends Nov 14, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews