"the room was small but very clean."
The hotel is in the middle of everything. you can get to any place from this hotel. Very convenient location. The staff very friendly. The room small but the most important the room was very very clean every single day I was there. I enjoyed my stay at the Hotel. I had access to every thing and everywhere. And the most important I had a peace of mind […] that I am in a clean place. Read moreGenuine Expedia guest review
"very delightful hotel..great service...very clean"
It was great...the room was tiny but perfectly clean and adequate, great shower very quiet very good beds. Great location and we liked the fireplace downstairs. Could have a cleaner elevator my only complaint.Genuine Hotels.com guest review
"European style accomodation"
Compact rooms but perfectly situated, this hotel does the job. Ideal for access to all the tourist attractions and public transport routes in San Fran. Staff very friendly and helpful. Sadly, when I was staying the hotel had just been taken under new management and there was no drinks license in place to open the bar. Nor was there breakfast available. […] But guests get vouchers to use in the truly awesome Lori's diner next door. Would stay again. Especially if the bar gets a license! Rooms are quite old fashioned - Americans might be surprised. But I'm European and quite old fashioned myself, so no problem there. Read moreGenuine Hotels.com guest review
There's nothing special about this hotel. The staff wasn't particularly kind but they weren't mean, either. The hotel is tiny and our window in our room faced a graffitied wall that we could reach out and touch. We could not see the street whatsoever. The location isn't too bad. About a 30 min walk from fishermans wharf and 10 min walk from Chinatown. We […] didn't spend much time in the hotel so it wasn't a huge issue but it really wasn't nice enough for the price. Read moreGenuine Hotels.com guest review
"Good, not great"
As stated in prior reviews, room was very small and outdated. I couldn't tell if the room needed a deep clean, or if it was just at the age where it will never sparkle again (until they perform a major update). The positives were a friendly staff and a good location. Self-parking is an additionL $29 per night at a garage around the corner.Genuine Hotels.com guest review
"Just Keeps Getting Better"
The Cartwright has never let me down. The beds are very comfortable and the location a block off Union Square can not be beat. The front lobby and fireplace area is perfect for morning coffee and a newspaper.Genuine Expedia guest review
Very basic but clean. Nice staff.Genuine Hotels.com guest review
The hotel itself is old with poor noise control from the outside due to old windows. Difficult to sleep at nite due to street noise . Having said that . It is centrally located at Powell st and shutter st with very friendly staff. Especially , Eduardo, Lillian and Joshua. No room service or exercise room. Bare essentialsGenuine Hotels.com guest review
"Very nice & cozy."
Staff very friendly & helpful. Only improvement would have been to have view of street rather than building wall next door. We'll ask for that next time. Thank you!Genuine Expedia guest review
"Small room but close to everything"
The room is very small. If you open the door other hotel guests walking by can see everything. But it is very clean. Comfortable bed and great shower with lots of hot water. The staff are extremely friendly and helpful and the hotel is located near lots of stores and filled with people at all hours of the day. I really enjoyed my stay :)Genuine Expedia guest review
"Everything was great"
Even though the room was a little smaller than i thought the staff made up for it. They were always welcoming and polite. even the sweet old maid held open the elevator for me. When i arrived early my first day they took my bag and called me when it was ready and also held on to my bag the day i checked out till i was ready to go to the airport later […] that day. I also had some great banter going on with one of the front desk ladies because im clearly a single 26 year old. They treated me with the same respect they would have anyone else and i applaud them for it. fantastic service and great place to stay. i will return. Read moreGenuine Expedia guest review
convenient, good valueGenuine Hotels.com guest review
Very small rooms, not that clean. But great location and free wifi.Genuine Hotels.com guest review
"Nice service & location-but rooms are super small"
The hotel is located in the heart of Union Square shopping district of San Francisco. The service was wonderful. It was a quaint, clean and historical hotel but the rooms were SUPER small. No other complaint than the street noise which was not the hotels fault. The hotel was clean and very comfortable but "cozy" little rooms to say the least.Genuine Hotels.com guest review
The bathroom is so small that one would hit his head on the counter when sitting on the toilet. The staff was very unfriendly, except for the concierge. He was friendly and helpful. I was not told that there were complimentary coffee and newspaper. Found out on the last day of my stay by walking around the first floor.Genuine Expedia guest review
"a good stay, for a long weekend"
the hotel is very well located in the city center at union square. the room is a bit small, but ok for a long weekend. Free WiFi and friendly stuff.Genuine Hotels.com guest review
"Well compared to a hotel twice the price, it sucks"
Mediocrly mediocre in a mediocre kindMediocrly mediocre in a mediocre kind of way. of way.Genuine Expedia guest review
Small rooms, old furnish and interior. NeXT time will chose another hotelGenuine Expedia guest review
Room is small, furniture are old but location is good.Genuine Expedia guest review
No AC, Tiny Rooms, Dirty Shower.Genuine Hotels.com guest review
"Stuffy small room. No air con. Felt weird."
Room 802 had an uncomfortable and uneasy feel about it. Not only was it hot and noisy. But it felt so bad I checked out at 5am as I didnt sleep at all. I wouldnt recommend it to anyone that want a comfortable nights sleep.Genuine Expedia guest review
"Great for business travel"
Centrally located, simple room and great staff. I was able to walk to everything and even some cool local spots to hang out after work.Genuine Hotels.com guest review
"very nice hotel"
It is a great location in San FranciscoGenuine Hotels.com guest review
online bookingGenuine Hotels.com guest review
"Good location, room was tiny"
Hotel is in a good location, right next to union square. Hotel staff was friendly, but the valet service was difficult to deal with. Advise not bringing a car. Room and bathroom were clean but I've seen bigger closets...they were tiny.Genuine Hotels.com guest review
A very well priced, excellent location hotel. All hotel staff were very pleasant and helpful. Rooms on the smaller side but it's all you need. Would definitely stay again.Genuine Expedia guest review
"Great place to stay"
The Cartwright seemed to be close to a lot of the cites attractions. Close to public transit. Great location, the staff were amazing.Genuine Hotels.com guest review
Clean hotel, friendly staff, not too noisy, excellent location. Little outdated, but comfortable.Genuine Expedia guest review
Great lactation, staff was so accommodating to our needs. Love to come back next time I'm in town.Genuine Hotels.com guest review
"Close to everything"
The Cartwright was perfect for us, as we were in town for a graduation. The hotel was clean, staff was friendly and helpful. Rooms are on the small side, but beds were comfy and room was clean. Over-all I rate this as a great deal in the heart of San Francisco.Genuine Hotels.com guest review
Internet did not workGenuine Hotels.com guest review
"Dont expect much.."
OLD, not well kept, NO A/C no screens in the windows.. Outrageous price for the condition of the room, no bar, not restaurant, granted their was a conference in town but not worth the $400 per night under any circumstance.Genuine Hotels.com guest review
"Great Location, but rooms need serious facelift"
Location of the hotel is great and service more or less reasonable, but rooms need serious face lift. Closet light switch is a rope, metal parts of a bathroom door are rusty and towel hanger is painted with black paint which is coming off and more... so it has to be better maintained and renovated.Genuine Hotels.com guest review
We had a nice experience at this's recently remodeled hotels...Genuine Expedia guest review
"clean but just an old hotel no frills hotel"
no air conditioning in the rooms. Bathroom, fixture, closets, etc very dated.....probably a cool place back in the early 20's No way you would want to put more than 1 person in the roomGenuine Expedia guest review
"Small, but cozy"
We just stayed one night. The room was small, but the staff was extremely helpful with suggestions for places to eat and visit. It was a lovely time.Genuine Expedia guest review
"Too old too small"
Hotel staff was excellent but room was disappointing too small. Parking wqs not on site and cost extra. Rooms on internet appeared larger. No ice machine had to ask staff to get ice. Had a heat wave while there no air conditioning. Problems locking door. Have stayed in cheaper hotels with larger room and more basics. No refrigerator in room could have […] one for an extra charge. Read moreGenuine Expedia guest review
I had a great experience staying at this hotel! The location is just near Union Square, close to many fantastic restaurants and shops and confident to public transit. The cozy hotel has been updated very nicely and the staff was extremely friendly and helpful. I highly recommend this hotel!Genuine Hotels.com guest review
"Not worth the cost and terrible service"
I have no idea where to start on how terrible the service is at Cartwright. It started when I called to confirm my reservation; the woman I spoke with was rude and made me feel like I was inconveniencing her by calling. When I arrived I was treated the same way by the women at the front desk: neither one looked up from their computers throughout the […] course of our "conversation". At first I thought they were really busy, however come to find out, they were incapable of looking at my face while carrying on the conversation because one was playing Tetris while the other was researching the latest Hollywood gossip on the web. In terms of the room, as other reviewers have stated--it is small. But that didn't bother me. Lack of air conditioning did however bother me, especially for the price of the room ($280 per night). Coming back to the room after a 90 degree day on the fifth floor was excruciating. The maintenance of the room was sub-par as well. The bathtub lever was broken. Water poured from the handle, and I had to twist it 760 degrees to get hot water, making the water pressure inadequate at best. Overall, I would not recommend this hotel to anyone. There are MUCH better hotels available in this area for a better price. Even if you were to get $180 per night fee, there are still better hotels in this location for THAT price. Read moreGenuine Hotels.com guest review
"Not what you are expecting"
This hotel is terrible. Did you know it is on the Selling Block? No buyers yet, and I know why. No Air Conditioning. The fans were not strong enough to eliminate the heat in the room. Tiny bathrooms, small rooms. No Internet connections--they say WiFi, but it is so slow, it times you out. The hallways are very narrow. The Shower head was the nicest […] part of the entire stay. Read moreGenuine Expedia guest review
This hotel is good and affordable. The hotel itself looks a little old, but it is clean and rooms are clean and very well kept. The staff was very friendly and accommodating. Shout out to Arturo, he was great!Genuine Hotels.com guest review
"Great rooms and location!"
No complaints for the cartwright hotel. One block from Union. Maybe four blocks from the Bart station. Fair price - but small rooms. Might not be suitable for some people, but I thought they were awesome, clean, and functional! I will be staying there again in the future. I recommend if you want a true quality SF hotel experienceGenuine Hotels.com guest review
Location of the hotel is good. You are in downtown, close to union square. However, the hotel is not fancy or anything of that sort. It is barely comfortable. If you are just staying there to sleep at night, it is good enough. Was expecting more for the price I paid. Overall - OK.Genuine Expedia guest review
Very cute hotel, old rustic feel, nice room. Small but understandable due to age of hotel. Great location. Loved itGenuine Hotels.com guest review
I loved my stay. It was in close proximity to public transportation which allowed me to get all around without much trouble. The staff was great and beyond helpful. I cant say enough good about the staff. I ended up havibg a small crises and they stuck with me every step of the way and i would not have been able to resolve the issue without them.Genuine Expedia guest review
"Old Hotel for the Modern Man."
My observations, in no particular order: The building is quite old, but has been renovated to have most of the modern conveniences. Beds and furniture are old, but comfortable. Rooms are small, but decent if you don't plan to spend too much time in them. Wi-fi coverage is excellent and internet speed is good. Public computers available in the lobby/hang […] out area. No breakfast offered. Staff is friendly. Hotel bar exists, I did not check it out. Rooms are heated via old-school radiators. They kind of make a bubbling noise for a while after they are turned on. This might bother light sleepers. Walls are thin. I had no problems but a party in the next room could be an issue for light sleepers. Standard hotel room features are present: coffee pot (bring your own coffee), TV, Desk/chair, iron and ironing board, ceiling fan, deadbolt on the door, and, of course, a bible in the night stand. 7/10, would stay here again. Read moreGenuine Expedia guest review
"good location , rooms are terrible"
a one night stay , wanted to pay a bit more than the cheapest, to hope to get a clean room , ended up with a room that smells bad, and bit noisy and not comfortable.Genuine Expedia guest review
"The staff is wonderful."
This hotel is old and quaint. The rooms are clean. It is very convenient to shopping in union square.Genuine Expedia guest review
"Great downtown hotel!"
Loved this place - the room was very nice, comfortable and clean. The location is superb for shopping and it is easy to go elsewhere by bus or taxi. The service was great and the staff was helpful and sweet.Genuine Hotels.com guest review
"Nice , well-located hotel"
Great helpful staff. Located near all the places you want to visit and lots of restaurantsGenuine Hotels.com guest review
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