There are two slow elevators for the building, and when one was down, the cleaning crew was using the other for servicing rooms as people were trying to check out at 10a.Genuine Hotels.com guest review
"Great location & staff"
Incredibly helpful staff who were more than willing to assist us with any and all questions about essentially the entire country. Great location with all kinds of shopping, entertainment and food well within walking distance and easily accessible via the Tube. I would absolutely stay here in a heartbeat if given another chance.Genuine Hotels.com guest review
"Our New Years Stay"
First time in London not knowing what to expect about the hotel and the location. We must say that from the very time we entered the hotel we were greeted with smiles and each hotel employee was eager to help us in any way. During hte check in process they ever gave us Lattes. Very nice!Afternoon Tea was included in our package and it truly gae us a […] taste of British life. Room were nice, although a little small. The television only had a few channels so I hope they upgrade that feature a bit. Some reviews complain about the noise in Leicster Square but it was not a factor in our trip at all. You could walk outside of the hotel and literally have anything you wanted. Food, shopping,etc. All the major London "must see's" were within a 10 minute walk. Overall we would certainly come back to this hotel and advise our friends to do the same. Read moreGenuine Hotels.com guest review
"great hotel for the location"
Excellent location for anyone who want to be close to theatre or shopping area. The hotel is clean and the staff was responsive and helpfull. our room was large and the bed huge. Dowside were that we had no cold water for a couple of hours in our room. This was fixed quickly.Genuine Expedia guest review
Well the rooms are not perfect vur they are good and the location is the key of awesomeness for this hotel .. i have enjoyed my stay but the price is too highGenuine Hotels.com guest review
"Overall good stay"
My only complaint is half-glass shower door that caused the shower to flood the floor, and I don't mean a little water. It took all the towels to dry it good enough to use the bathroom after. Leichester Square is no prime if you want to be really close to major sights but still within extended walking distance. Hotel overall was comfortable and the […] staff was very nice. Read moreGenuine Hotels.com guest review
"Great hotel for business & pleasure"
The hotel has great location & is a walking distance for many attractions. The staff are super friendly & the aroma & smell of the hotel once you enter it is undescribable !Genuine Expedia guest review
"Very nice hotel but very noisy square"
The service and hotel was very nice, but is in Keicester Square that is very lively but they clean it around 6AM therefore it s very noisy very early in the morning. Even thought the hitel and service is nice, it makes it uncomfortable to be waken up by cleaning machines early in the morning.Genuine Hotels.com guest review
"Great Location If You Dont Want to Sleep"
This hotel is blessed and cursed by the location. It is within walking distance (literally in the middle of everything) to all major shows and most London attractions, restaurants, pubs and even the HMV store. However, the crowds generate a LOT of noise. On top of that my room faced an alley that was used by hotel employees and restaurant employees […] as their smoking and break area. There were always people outside my window talking, laughing and banging about. This seems incredible that their own employees are a big part of the problem. This went on all day and most of the night. At six in the morning they start dumping trash and bottles from the night before into dumpsters in the alley so dont expect to be sleeping after six. I could hear all of this in spite of double glass windows and using earplugs. The room was so noisy I couldnt rest or get a nap during the day and at night a few hours at best. The room was also quite cold, and it seemed impossible to regulate the temperature. I feel bad giving this review when the staff always helped me with directions and good advice. However, if you cant get decent rest it doesnt matter how pretty the room, or how nice the staff at the desk were, you are simply worn out and tired and want to leave. This is an expensive hotel and should offer a much better overall experience. Read moreGenuine Expedia guest review
"Just 2 issues..."
Nice hotel, great location. But the bed was fairly uncomfortable (hard) and the room was noisy (from outside, somewhat expected, also from doors slamming and from housekeeping in the morning). Service was great and the breakfasts were good. Short walk from the Leicester Square and Piccadilly Circus tube stops.Genuine Hotels.com guest review
"Great hotel for family"
Beautiful Hotel located hearth of touristic places.Genuine Expedia guest review
"Wonderful Hotel in London"
It is in a great location and one can sit outside in the evening with a relaxing drink, and watch the world go by.Genuine Expedia guest review
"Excellent Accomadations & Location"
The hotel earns it's 5 star rating. Room is excellent and staff amazingly helpful. Right on Leicester Square, the hotel is near everything you want to see in London. Right in the heart of the Theatre District, very near to Buckingham Palace and all of the major sights. Room was absolutely comfortable and well furnished and extremely quiet from all […] of the outside noise. Read moreGenuine Hotels.com guest review
"Second stay - both excellent!"
Excellent room! Excellent staff! Excellent location!Genuine Expedia guest review
"Ok bad managely"
Good but hotel didnt care abiut guest when executing noisy reformation in rooms at 8:00am!Genuine Expedia guest review
"Beautiful but not cheap."
A very attractive building in a very good location. There's easy, walking access to museums, theaters, Houses of Parliament, University of London, etc.. It is, however, an expensive area of an expensive...and beautiful...city.Genuine Expedia guest review
The staff was extremely helpful and friendly, the Hotel was very clean and the location could not be beat! the area was under construction at the time of our stay but other than that we could not have been more pleased with the hotel. We were located right in the heart fo the theatre discrict, with an Underground stop very close, right next to the National […] Gallery, and walking distance to the Covent Gardens. Read moreGenuine Expedia guest review
"Good bang for the buck"
Had a smooth, pleasant stay. Extremely convenient location. I would stay there again.Genuine Expedia guest review
This hotel has a great location, right in the heart of London. It is on the more expensive side, but if you are looking to stay at a convenient place, just 10-15 minutes away from all the main areas of Central London, without having to use the tube system or taxis, this is a good choice. I was there for 2 days and didn't want to waste my time in trying […] to get to somewhere. The staff was very polite and attentive. The rooms are clean and sound proof (there are a few night clubs very close to the hotel). The only minor thing for me was that the insulation of the windows was not amazing, so at night you have to turn up the heating a bit and the windows cannot be opened, as if you want some fresh air in the morning you just have to go outside. Read moreGenuine Expedia guest review
"Radisson Edwardian Hampshire"
The staff was most gracious. We'll be back. My reason for rating the comfort of the room as #4 was that we could have used a little bit more drawer space for a week's stay. (We don't usually unpack for a shorter stay.) We especially appreciated the honoring of the request for our rooms to be made up for our early arrival because we were so very tired […] after an all night plane trip. Read moreGenuine Hotels.com guest review
"Perfect find in the heart of Leicester Square"
This hotel is great. I've never been treated so warmly upon arrival by all the staff-- from the doorman to the reception to the housekeeping. Doors were opened, bags were ushered up to the room, and advice on the area was offered without having to ask. Quick check-in. Nice room with comfy bed and large bath area. Easy access to the Leicester Square […] tube and near some really great restaurants. All told, it was a great experience. Will definitely be here again soon. Read moreGenuine Hotels.com guest review
very goodGenuine Hotels.com guest review
"Not a five star but fair value for money."
Excellent location and staff. Room dark and poorly lit, but main complaint is the noise. Very noisy till 11:00 at night. We had room on first floor over restaurants and could hear music and floor shaking noises. Won't stay there again.Genuine Hotels.com guest review
"London site seeing"
Good service, friendly and helpful staff. Great location for site seeing with central location.Genuine Hotels.com guest review
Located an easy stroll from the heart of London and perfect for theatre visits, this hotel has excellent staff and is very comfortable. The restaurant/bar gets very noisy obviously because it is very popular but there is no quiet lounge for guests to sit. Buffet breakfast is great.Genuine Hotels.com guest review
"No twin beds"
Despite booking months in advance, the request for 1 double and 1 twin which was accepted at the point of booking was not met. This therefore required to grown ladies (albeit sisters) to share a double bed. having booked so long in advance I find this totally unacceptable service.Genuine Hotels.com guest review
"Leicester Square Stay"
Really good. Probably a tad overpriced but all the same it was still a great hotelGenuine Hotels.com guest review
"Raddison blu Hampshire, Leicester Sq"
Great location, staff all very smiley and can't do enough to help.Genuine Hotels.com guest review
Good room, Great service, great locationGenuine Hotels.com guest review
"A one night family stay."
We had a wonderful stay - the staff were faultless and extremely helpful; the room was beautiful, with plenty of space for a family of four, and an immaculate bathroom - very much designed with a family in mind! We had requested, and received, a room with a view of the Square - we had a great time people-watching; the children really enjoyed the bright […] lights and fun of the Christmas Fair that was in-situ at the time. The hotel is perfectly located, right in the centre of everything you could possibly need in London, very close to several tube stations. Thank you for a terrific, but sadly too short, stay. Read moreGenuine Hotels.com guest review
"Perfect for a London Stay, either leisure or work"
Stayed in the Radisson Blu Hampshire for a night on a recent visit, can only say positive things about the hotel, we arrived a little early but the staff still managed to get us a room before normal check-in time (I have to say, this one thing makes me return again and again to a hotel - some cannot be bothered with you) the room we had was absolutley […] perfect, all amenaties in the hotel are spot-on, toiletries and room facilities, linen, soaps etc were what you would love to find! loved the stay and would highly recommend - Couldn't get a better location - Thanks to all the staff. Read moreGenuine Hotels.com guest review
"Theatre break and working stay"
Perfect location on Leicester Square. I had a standard room - perfectly adequate. Bathroom small but everything you could need. A nice touch was the lift security. I was not staying alone but had I been I would have found this reassuring. Quiet for such a central location. The two gentlemen on concierge duty early on the morning of 27 October deserve […] a special mention. They could not have been more helpful with photocopying some last minute dox for me for my working day. All with a smile and so very friendly and courteous. I will stay again and would not hesitate to recommend. All staff went out of their way to help. The turndown service was not expected and nice to have towels all hung up and a fresh footmat as the shower did spill onto the bathroom floor. Good value for money. Thank you. Read moreGenuine Hotels.com guest review
Great location and very helpful staff. Room next door a bit noisy through the adjoining door. Would definitely use the hotel againGenuine Hotels.com guest review
"Could be excellent."
This hotel is five star Monday to Friday but the service levels at the weekend are three star at best and left us feeling disappointed.Genuine Hotels.com guest review
it was good, i recommend this hotel..Genuine Hotels.com guest review
"Overall it was a great experience"
Our stay was really good and could not fault our stayGenuine Hotels.com guest review
"Excellent Location for a city break in London"
Hotel staff were friendly and professional, we were able to check in early and had access to our room immediately we were allocated room 414, at the back of the hotel, comfy bed and everything you need for a weekend break, the carpet in the room is a little tired but that is my only criticism.We would have no hesitation in using the hotel again, and […] we are looking forward to our next visit Read moreGenuine Expedia guest review
"Great hotel friendly and comfortable"
Fantastic welcome at check in , friendly , helpful and efficient . Great room , clean and comfortableGenuine Expedia guest review
WE WOULD COME BACK AGAINGenuine Hotels.com guest review
"Not the best room"
Allocated room was small, and didn't fit with the "superior" label it was given. When we spoke to reception, we were told "due to the hotels 5 star rating, all rooms are superior", the staff were friendly enough and the concierge was very friendly. But the room let it down.Genuine Hotels.com guest review
All was goodGenuine Hotels.com guest review
"Very friendly staff"
Staff are very friendly and we had a room overlooking Leicester square with minimal noise, would have been nice to open the windows but it's nothing major.Genuine Expedia guest review
Great Location, large rooms, excellent staff, would definitely recommend.Genuine Hotels.com guest review
"Square Deal in London"
Great stay in this hotel, idea location as it is actually on the South side of Liecester Sqaure. Make sure you ask for the room above reception on level 1, it over looks the Sqaure and is great for watching the activities whilst relaxing. very comfortable room and the staff were excellent.Genuine Hotels.com guest review
"Family Birthday Celebraton"
Spent 2 days in London with the family to celebrate a birthday. So wanted something special and it was. The room overlooking Leicester Square was lovely. It was a large room (especially by London standards) for the 3 of us. Great Location for what we wanted to do, everything was within walking distance - Theatres, Chinatown, Covent Gardens, Horse Guards […] and Parliament. Read moreGenuine Expedia guest review
"Not all good"
The location is good. Food is also good but rooms need work. Horrible plumbing, smelly carpets, sealed shut windows with no ac working, etc. and we were in a jonior suit!Genuine Hotels.com guest review
The hotel is located right on Leicester Square so extremely convenient to all amenities. Cleanliness was good. The toiletries in the room were disappointing for a 5 star, in terms of the quality (not designer!) of product and that the dispensers are stuck to the wall the same as Holiday Inns. The rooms were fairly quiet except our had the air conditioners […] on the roof and so the whole room vibrated and hummed and it reminisced a ships engine. Didn't eat in the restaurant as at £23 per breakfast you can walk to one of the restaurants next door and get just as good for half the price. Although a deluxe room it was not the largest of rooms. Read moreGenuine Hotels.com guest review
"Superb location for a night out in Central London"
Very nice stay. Nice view of Leicester Square from room. Felt very secure and comfortable.Genuine Expedia guest review
This hotel is perfectly situated right in Leicester Square. Reception was very efficient and found us a room even though we were checking in early. The was spacious ( at least by London standards) it was very well maintained and had all the facilities one would need. All staff were attentive and very professional. Can not comment on food since did not […] use the restaurant. Read moreGenuine Expedia guest review
"London Central .. Leicester Sq"
A good standard of hotel, placed central for day time sightseeing and night life in the evening. Worth paying a little extra for comfort and everything at your finger tips.Genuine Hotels.com guest review
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