"Just 2 issues..."
Nice hotel, great location. But the bed was fairly uncomfortable (hard) and the room was noisy (from outside, somewhat expected, also from doors slamming and from housekeeping in the morning). Service was great and the breakfasts were good. Short walk from the Leicester Square and Piccadilly Circus tube stops.Genuine Hotels.com guest review
"Great hotel for family"
Beautiful Hotel located hearth of touristic places.Genuine Expedia guest review
"Wonderful Hotel in London"
It is in a great location and one can sit outside in the evening with a relaxing drink, and watch the world go by.Genuine Expedia guest review
"Excellent Accomadations & Location"
The hotel earns it's 5 star rating. Room is excellent and staff amazingly helpful. Right on Leicester Square, the hotel is near everything you want to see in London. Right in the heart of the Theatre District, very near to Buckingham Palace and all of the major sights. Room was absolutely comfortable and well furnished and extremely quiet from all […] of the outside noise. Read moreGenuine Hotels.com guest review
"Second stay - both excellent!"
Excellent room! Excellent staff! Excellent location!Genuine Expedia guest review
"Ok bad managely"
Good but hotel didnt care abiut guest when executing noisy reformation in rooms at 8:00am!Genuine Expedia guest review
"Beautiful but not cheap."
A very attractive building in a very good location. There's easy, walking access to museums, theaters, Houses of Parliament, University of London, etc.. It is, however, an expensive area of an expensive...and beautiful...city.Genuine Expedia guest review
The staff was extremely helpful and friendly, the Hotel was very clean and the location could not be beat! the area was under construction at the time of our stay but other than that we could not have been more pleased with the hotel. We were located right in the heart fo the theatre discrict, with an Underground stop very close, right next to the National […] Gallery, and walking distance to the Covent Gardens. Read moreGenuine Expedia guest review
"Good bang for the buck"
Had a smooth, pleasant stay. Extremely convenient location. I would stay there again.Genuine Expedia guest review
This hotel has a great location, right in the heart of London. It is on the more expensive side, but if you are looking to stay at a convenient place, just 10-15 minutes away from all the main areas of Central London, without having to use the tube system or taxis, this is a good choice. I was there for 2 days and didn't want to waste my time in trying […] to get to somewhere. The staff was very polite and attentive. The rooms are clean and sound proof (there are a few night clubs very close to the hotel). The only minor thing for me was that the insulation of the windows was not amazing, so at night you have to turn up the heating a bit and the windows cannot be opened, as if you want some fresh air in the morning you just have to go outside. Read moreGenuine Expedia guest review
"Radisson Edwardian Hampshire"
The staff was most gracious. We'll be back. My reason for rating the comfort of the room as #4 was that we could have used a little bit more drawer space for a week's stay. (We don't usually unpack for a shorter stay.) We especially appreciated the honoring of the request for our rooms to be made up for our early arrival because we were so very tired […] after an all night plane trip. Read moreGenuine Hotels.com guest review
WE WOULD COME BACK AGAINGenuine Hotels.com guest review
"Not the best room"
Allocated room was small, and didn't fit with the "superior" label it was given. When we spoke to reception, we were told "due to the hotels 5 star rating, all rooms are superior", the staff were friendly enough and the concierge was very friendly. But the room let it down.Genuine Hotels.com guest review
All was goodGenuine Hotels.com guest review
Great Location, large rooms, excellent staff, would definitely recommend.Genuine Hotels.com guest review
"Square Deal in London"
Great stay in this hotel, idea location as it is actually on the South side of Liecester Sqaure. Make sure you ask for the room above reception on level 1, it over looks the Sqaure and is great for watching the activities whilst relaxing. very comfortable room and the staff were excellent.Genuine Hotels.com guest review
"Family Birthday Celebraton"
Spent 2 days in London with the family to celebrate a birthday. So wanted something special and it was. The room overlooking Leicester Square was lovely. It was a large room (especially by London standards) for the 3 of us. Great Location for what we wanted to do, everything was within walking distance - Theatres, Chinatown, Covent Gardens, Horse Guards […] and Parliament. Read moreGenuine Expedia guest review
"Not all good"
The location is good. Food is also good but rooms need work. Horrible plumbing, smelly carpets, sealed shut windows with no ac working, etc. and we were in a jonior suit!Genuine Hotels.com guest review
The hotel is located right on Leicester Square so extremely convenient to all amenities. Cleanliness was good. The toiletries in the room were disappointing for a 5 star, in terms of the quality (not designer!) of product and that the dispensers are stuck to the wall the same as Holiday Inns. The rooms were fairly quiet except our had the air conditioners […] on the roof and so the whole room vibrated and hummed and it reminisced a ships engine. Didn't eat in the restaurant as at £23 per breakfast you can walk to one of the restaurants next door and get just as good for half the price. Although a deluxe room it was not the largest of rooms. Read moreGenuine Hotels.com guest review
"Superb location for a night out in Central London"
Very nice stay. Nice view of Leicester Square from room. Felt very secure and comfortable.Genuine Expedia guest review
This hotel is perfectly situated right in Leicester Square. Reception was very efficient and found us a room even though we were checking in early. The was spacious ( at least by London standards) it was very well maintained and had all the facilities one would need. All staff were attentive and very professional. Can not comment on food since did not […] use the restaurant. Read moreGenuine Expedia guest review
"London Central .. Leicester Sq"
A good standard of hotel, placed central for day time sightseeing and night life in the evening. Worth paying a little extra for comfort and everything at your finger tips.Genuine Hotels.com guest review
Hotel is in a perfect location for sightseeing, visiting galleries, shopping and theatre-going. Bar was comfortable and reasonably priced considering the location. Staff were friendly and helpful. Added bonus was a birds-eye view of the premiere of Spiderman 2 from our window!Genuine Expedia guest review
Service, staff and location all excellent. One of the best hotels I have ever stayed at. Location is fab and gives easy access to all attractions. We will be back.Genuine Hotels.com guest review
Had a fantastic weekend break, great hotel and great location.Genuine Hotels.com guest review
We were moved to another hotel because we were late booking in. However this was supposed to be a treat. Although the hotel wss ok the room was very small and was not what I expected as a ' superior room ' I was very disappointed. :(Genuine Expedia guest review
Beautiful Hotel - staff extremely helpful - rooms nice - very clean - very close to all amenitiesGenuine Hotels.com guest review
"Great hotel, great location!"
Stayed to celebrate our anniversary and can't speak highly enough of this hotel! The location was great, the room exceptional and the staff couldn't be more helpful. We arrived early but our room was ready for us and the bottle of wine was an unexpected and lovely touch. Will definitely choose to stay here again.Genuine Expedia guest review
"Phenomenal in all respects"
Having stayed at a number of London hotels, I was expecting the usual shabby rooms and shoddy service. How wrong I was! From the minute we arrived, we were made to feel welcome. The staff could not do enough to assist my wife and two young babies and the room was outstanding. Staff were helpful, courteous, friendly and professional and the location […] is superb. I will always look at this as my first choice of London hotel in future - whether travelling with or without my family. Read moreGenuine Hotels.com guest review
"Location is everything"
This lovely hotel is in the perfect spot for touring London.Genuine Expedia guest review
Everything was wonderful as always. They are having some trouble with the internet usage. but were great at helping you get on-line. I always stay here and this time for a little more money they upgraded me to a suite. The location is ideal because I love the theatre and all of them are around the corner. I am a woman and travel alone, this Hotel makes […] me feel safe even though it gets crowded on the weekends in the Square. I will be back soon, Alex and all the staff are terrific , Thanks for a great stay in London. Read moreGenuine Hotels.com guest review
Performance of the bathroom shower was poor but otherwise everything satisfactory.Genuine Hotels.com guest review
Room 104 very narrowGenuine Hotels.com guest review
What a great hotel! All staff where great and very helpful when needed! Hotel is in a brilliant location with everything you could every what nearby! Will always returnGenuine Hotels.com guest review
"Fantastic suite, really helpful staff"
We arrived off the Edinburgh-Euston sleeper early in the morning. Check-in wasn't until the afternoon and so our room wasn't ready. The staff gave us complimentary coffee in the lounge and got our room ready early, which was unexpected and very welcome. The facilities are excellent - the room was extremely comfortable: a huge bed, nice sofa and a massive […] bathroom - and all spotlessly clean. Read moreGenuine Expedia guest review
"Disappointing - did not feel Ike a 5 star"
This certainly did not feel like any 5 star I've stayed in previously. The room was small and lacking in basic comforts. There wasn't a mirror in the bedroom which I've never come across in a hotel and it took 3 attempts to get a mirror brought up to dry my hair with. The wardrobe only had 3 hangers and wasn't big enough to accommodate more and there […] wasn't even a hook on the door. The two drawers were already filled with spare pillows. As a consequence our clothes stayed in the case. We ate twice in the hotel restaurant and also had a drink there. Food was great and lovely atmosphere. Service very slow though. Location great and good for theatres, Covent garden and Chinatown Read moreGenuine Hotels.com guest review
We visited this hotel 12 months ago and was dissappointed by the 'deluxe' room. Things didn't work, it smelt fusty and was'tired'. Because of the super location, we tried it again and booked a Junior Suite. Much to our surprise on check in we were upgraded to a King's Suite which was superb. The view over Leicester Square is brilliant. The service in […] the hotel is very good, but the breakfast! £23 pp! We went round to Fortnum and Mason's restaurant and had a lovely breakfast for exactly half that cost. Read moreGenuine Hotels.com guest review
Couldn't recommend this hotel highly enough. Wonderful location and great room overlooking the city towards Trafalgar Square and WestminsterGenuine Hotels.com guest review
We stayed here to go to a recent movie premiere and we were very excited, we checked in and a very nice concierge immediately offered us the room with an amazing view of leicester square and the red carpet! We had one of the best stays here!Genuine Expedia guest review
We are travelling with a large family group and requiring family rooms. Staff were very helpful, large and comfort family rooms overlooking Leicster Square. Great location close to many restaurants and shops and within easy walking distance to London sights.Genuine Expedia guest review
This hotel is in Leister Square which provides a lot of entertainment in itself, but is also very centrally located for all theaters, most of the sights you want to see when you're in London and many excellent restaurants! Almost everything is within easy walking distance. The staff are very friendly and helpful. The rooms are large, very clean and […] well appointed. Read moreGenuine Expedia guest review
"Friendly and perfect location"
Arrived to a warm welcome by the concierge who helped us out of the taxi and into the hotel. The receptionist was quick and efficient in checking us in, which meant that it wasn't long before we were in our the room and our stay in London could begin. All the staff were friendly and helpful throughout our stay, which added to the enjoyment of our mini […] break. Read moreGenuine Expedia guest review
"The location of this hotel could not be better."
You walk out of the hotel straight into Leicester Square full of bars , restaurants and London life! It really is a most convenient location and lots of places to visit are within walking distance .Genuine Expedia guest review
Have stayed twice in this hotel. All of the staff in the reception area are very friendly and helpful. The rooms are comfortable, it's great to actually have a comfortable bed and pillows, which is not always the case, even in expensive hotels. My room was on the front of the hotel and was a little noisy as it was a weekend. Previously I had a room […] to the back of the hotel which was much quieter. Read moreGenuine Hotels.com guest review
"Nice Hotel on Leicester Square"
We stayed for 1 night for shopping & theatre, the staff were really helpful and friendly, our room was clean and comfortable, we had a drink in the hotel bar which has a relaxing ambience! Would definitely stay there again.Genuine Expedia guest review
"Good central location"
Disappointed with Expedia, as I booked a twin room through them on line and found a double had been booked when I arrived luckily a twin was available and the staff moved us. Very pleasant stay, helpful friendly staff and central location. Not sure I would give the hotel 5 stars you are definitely paying for the location. Room cleaning on the first […] day came so late that we were in middle of getting ready to go out so did not have it cleaned. Read moreGenuine Expedia guest review
An average hotel with nothing special to shout about. Common areas are well decorated, but rooms are tired and need updating. Staff far to busy, and not in control, average customer service. Relies on its location as the main selling point, I wouldn't return.Genuine Hotels.com guest review
"Exceeded our expectations."
Hotel is in Leicester Square, very well-situated for theatre-goers. 'Tkts' booth for same-day theatre tickets (some discounted) is right outside front door of hotel. Our room overlooked the square, so in the morning we could see if a line was forming at the booth, then head down to enquire about buying tickets. We rarely had to wait more than five minutes, […] and the line does get long sometimes. It's also a short walk to many theatre box offices. During our stay in October '13, the British Film Festival began. Two Odeon theatres in Leicester Square hosted movies, so lots of action, photographers, red-carpet, etc. all added to the flavour of this location. Tons of restaurants within five-minute walk of hotel. We found a restaurant nearby--on Charing Cross Rd.-- that had really good curry--and reasonable. It's close to tube station--about a 7-minute walk; 5- minute walk to Trafalgar Square and National Theatre; about 10 min. walk to Piccadilly Circus. Good soundproofing! The room was quiet. That was something, considering how much was going on in the square. There are heavy curtains on the windows that keep the room dark--good for sleeping. I loved getting the Financial Times each morning. Also, the apples at the desk. All the staff were friendly, so good atmosphere. Read moreGenuine Expedia guest review
"free upgrades always welcome :-)"
Very helpful and friendly staff as I had a moment forgetting about putting the room card to make the lift work! and a free upgrade when I checked in. Room was lovely and all the facilities seemed great but was only a quick stay. Would definitely go back and stay for the weekendGenuine Expedia guest review
The location was great close to restaurants theatres etc hop on hop off bus just around the corner stayed in a suite could not fault large and very comfortable would stay again.Genuine Hotels.com guest review
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