"need new TV"
The stay was good but need some stuff for comfortGenuine Hotels.com guest review
The Howard Johnson was a pretty nice stay. The flyers I found under the door everyday was annoying but it was quiet and nice!! The rooms was clean even tho the first day my sink was clogged but they fixed it right way!! I would recommend this place to stay again!Genuine Hotels.com guest review
"Centrally located for shopping"
My stay was well spent and worth the cost . The room was spacious,cleaned and freagranced and the day when I had the" Do Not Distrub sign", a note was left by the door indicating that if the need arose for fresh towels and the like I just needed to contact Front Desk before 2 o clock. That was very encourageding and I will recommend this hotel to my […] friends.Was not keen on breakfast in the lobby area . Read moreGenuine Hotels.com guest review
The room was clean and well kept. The floor where we were staying at (third floor) was awful. It was dirty, with stains all over, looked like it had not been cleaned in months. Deep carpet stains, and just over all dirty. The free internet was awful. I called the support number and told that there was nothing they could do, as there were too many people […] logged on, and the wireless router did not have the capacity to handle the demand. They simply told me to log on at a later time. I will never stay at a Howard Johnson Hotel again. Jay Read moreGenuine Hotels.com guest review
I left my very expensive cell phone chargers and I called 2 hours later and they told me that they did not find it. I am wondering if someone left an expensive jewelry. . Forget it..... will be gone!!!Genuine Hotels.com guest review
The stay was fine but the shuttle service needs to be more organiseGenuine Hotels.com guest review
PleasantGenuine Hotels.com guest review
"It was okay"
The rooms were huge with very little furniture the beds were had you can tell they haven't remodeled in a long time... The only thing that was really good was the shower head it wasn't like in cheap motels were the water barley comes out it was actually really good but other then that it was okay not something I would recommendGenuine Hotels.com guest review
"Close to great shopping"
Pleasant. Staff gave great service.Genuine Hotels.com guest review
"worst hotel I ever been in"
Let see where should I begain guess service was suck no hospitality what so ever I book a ph suit they put me in rm 204 there was no bed in the room they through a mattress on a cart board and tha was the bed I called and complain the next day they finally find me the ph witch was like a standard room in a motel. The picture they posted online looks […] nothing like the hotel I stayed at motel that are way better than that the room was dirty the coffee maker was in bathroom I would never stay at this hotel again Read moreGenuine Hotels.com guest review
"NOt as expected"
The hotel is about 10 miles from the airport. The lobby area is decent but the rest of the hotel was in pretty bad shape. Worn and stained carpets, old elevators and no free breakfast. Shuttle service to the airport is not efficient. The hotel was packed and one out of three elevators was out of order. We had booked a king sized room but when we checked […] in they said they didnt have one available and gave us 2 double beds instead. What's the point of booking then?Pros: Room and bathroom sizes are a decent size. Onsite restaurant is nice. Read moreGenuine Hotels.com guest review
For a no smoking hotel the hallways ate really smoky. I encountered three different odors the lobby being the most pleasant. There were stains on the bed covers which were changed within minutes. There were stains in the carpet a dirty footprint in the tub. I made reservation for three people in my room but was given two towels and had to ask for a […] third upon arrival. I've stayed in many hotels as I travel at least once a year and I will not return to this one. Read moreGenuine Hotels.com guest review
"Convenient but needs refreshing."
We only stayed one night in transit. The main disappointment was the cleanlness and condition of the plant. While the beds and towels were OK, the carpets in the corridors and in the rooms weren't very clean, so we all kept on our shoes. The towel rack in my room was rusty, and the sink had cracks. The location is quite convenient with easy access to […] the mall and Walmart and restaurants, and the shuttle worked well for both pick up and drop off at the airport. Read moreGenuine Hotels.com guest review
"Overnight stay - from Trinidad"
I have used this hotel in the past , overall clean room and friendly staff. My only disappointment was I paid extra for a penthouse room and the door to the balcony could not open.Genuine Expedia guest review
"Nice location but carpets need to be change"
Staffs was very professional and welcoming but the hotel carpets looks old and stained and they need to put refrigerator in their rooms and also dust their furnitureGenuine Expedia guest review
"Ranks down with the worst I have ever stayed in!"
-VERY poor condition especially on room floors -Under staffed in all areas I was on--dining room staff was so overwhelmed from lack of help and customers were generally quite upset - -worst of all when we got to the airport and called for the shuttle at 5:00 we were told he would be there by about 5:25,at 5:50 we called again and were told he would […] leave at around 6:00 and be there around 6:25,actually 6:40 was the time they showed--at that point he loaded 16 people + baggage in a 11 person bus. people were setting on others laps etc. for a 40 minute ride,certainly not the short ride to the airport advertised. If this was not bad enough when we called for a shuttle 1 week later on our return the same thing happened-first I was told at 4:55 that the shuddle was on the way and would arrive at 5:25, at 5:40 I called and was told they were just leaving and would be there around 6:10--when I tried express my displeasure I was told she doesn't know who I talked to but this was the schedule. I'm sure I will not here from anyone in which case you can be assured you won't ever hear from me either,but as many people as I can reach will. Read moreGenuine Expedia guest review
"Good relationship price vs benefit."
Excellent location close to Palmetto expressway. The facilities are a little bit old but still comfortablesGenuine Expedia guest review
"Great Place to Stay"
The service was great and efficient. Airport pickup and drop off was convenient and timely, The staff was courteous and cared about your stay. They have a good shuttle service to Westland and Walmart and a paid service to other places. There is a bus stop close by making it easy to shop along 49th street.Genuine Hotels.com guest review
Someone stoll 2 perfumes from my room, the hotel give me back the money but I had to buy again. I saw another guest calling the police because she lost a pair of shoes.Genuine Expedia guest review
"Good location for business,shopping & airport"
At check in when I asked about comp breakfast I was not advised that having booked through Expedia I was not entitled to it. The house keeping on the 8th floor [#831] was poor. The sheets were rough dried, the beds were not made up neatly, towels were 'plopped' on the vanity not placed in the rack. I spent one night off property when I returned the […] next day I found the bathroom waste basket had not been emptied. Neither room was sweep or vacuumed. When there were no fresh towels I spoked to a housekeeper who was in the hallway; her reply 'not me'! I requested that she call someone. Read moreGenuine Expedia guest review
"Hotel is old and damaged"
Hotel is very old and had visible cracks on the wall. One elevator didn't work at all the entire time we were there. Wouldn't let us check in 30 minutes early with our special needs child. Carpet was filthy in the entire building. Bed had one sheet and a thin blanket. Pillows were obviously worn. Wouldn't recommend.Genuine Expedia guest review
"A change is necessary"
While in your hotel, I was trying to get another one to move.Genuine Hotels.com guest review
"Not worth it!"
I stayed there for 10 days and it was a most unpleasant experience. The walls of the room are very thin and I was able to hear everything my neighbors were doing. Needless to say I had a few sleepless nights. The room wasn't cleaned properly and they did not change the sheets when requested. The sheets also had stains on them. The staff was friendly […] but hardly spoke English which is normal in that part of Miami. The mall shuttle did not come to pick us up one of the days. Even after we called to confirm. I would not recommend this hotel to anyone. Read moreGenuine Expedia guest review
Overall condition of the property was poorGenuine Hotels.com guest review
"Good location, but a bit noisy"
The hotel is location is great. Not far from the airport. Most places are 30min drive away. The bad thing is that the hotel is next to a highway, which make your hotel room a little bit noisy, but you will get used to it. You can also have packages delivered to the hotel, which is great. The service was ok. I think the price should have been 15 dollars […] less per night. But overall the experience was ok. Read moreGenuine Hotels.com guest review
Hotel needs cleaning and carpet replaced.Genuine Hotels.com guest review
"Gross hotel, poor location, very nice staff"
Hotel is in the middle of nowhere (not near airport). Although, there is a shuttle to the airport once every hour or so. About a $60 cab ride from south beach. Maid kept banging on our door telling us checkout was at 11am even though we got a late checkout (1pm) from front desk. Bathroom in room was disgusting. Beds were alright. Lady at front desk […] was amazing and very helpful. Internet was brutal. Could barely load facebook/email/ Read moreGenuine Hotels.com guest review
The pool wasn't clean, the room was super dirty, the building needed an all over makeoverGenuine Expedia guest review
"About 15 years BACK...."
This Hotel got stuck in time, somewhere around 1999, it never got over the Y2K syndrome. Equipment, furnishings, decor, MATTRESSES and dirt.... ALL from the past. Someone has fallen asleep at the wheel!!!Genuine Expedia guest review
The bed could be larger and the hotel could offer a breakfast included at the price. At least for me, it wasn'tGenuine Hotels.com guest review
The lobby was dirty I had a a joining room and the door keep rattling the bathroom was not clean just a terrible stayGenuine Expedia guest review
It was very good.Genuine Hotels.com guest review
"This is a real spot close to the beach."
To be honest with you, I am a man who never goes with what other people say or do. What I read about this hotel was just the opposite. They were very professional even requested for a change of room, which they did in a timely manner. My room was always clean, bed change, fresh towels, I can really ask for more. This staff members goes beyond their […] duty to do their job without requesting. My stay was such a remarkable one. I will recommend anyone including my family members to come to this hotel. Let their language be your language Hahaha!!! Love u guys @ Howard Johnson Plaza Hotel Miami Airport. We hope to come again. Read moreGenuine Expedia guest review
"Very good location but hotel very dirty"
Hotel was very dirty and the rooms are not cleaned. The bed is done daily but not well , that's about it. But the situation and accessibility of the hotel is very good and easy.Genuine Expedia guest review
The Hotel needs a facelift - it's old and worn out and for an "airport" hotel it's 7 miles away - didn't pay much - but if I did I'd feel like I got ripped off - kudos to the concierge and staff but the hotel needs a renovationGenuine Hotels.com guest review
"Simple hotel for short staying"
Was an OK hotel, they charges you per package sent to the hotel and you can take them out between 3-11. Hotel looks old but is ok. Staff was good on helping you as a customer.Genuine Expedia guest review
"Good for a short stay, located close to shopping."
Since my usual hotel was booked solid I needed to look for an alternative and ended up here for my 2 night stay. Positives: the hotel is conveniently located near to shopping,restaurants etc, reasonable rate. Room also had a microwave and fridge . Negatives:basic, could definitely use some refurbishment , better linens and towels that don't feel like […] sandpaper. Overall this hotel could work if you are in Miami / Hialeah for one or two days for shopping or business but don't expect anything special. Read moreGenuine Expedia guest review
"Good for a HOJO"
Better than most HOJO hotels but still just average. Its a fine hotel for the price.Genuine Hotels.com guest review
"just an overnight stay, but life's too short."
This hotel changed my life. Although not a total dive, my revelation to spend $50 more because my wife and I are worth it, wouldn't have occurred without staying here.Genuine Hotels.com guest review
I expected more then what pictures on website look to be ..tv are very out of dare ..internet wifi sucks other then that it was okay dont recommendGenuine Expedia guest review
"Far from airport, very very very few shuttle"
We waited the shuttle more than 2 hours. and the shuttle didn't stop when it finally came! Even the driver saw us! Because they said it was full. It should be full since there is only one shuttle in 1.25 hours.Other hotels' shuttle is 20 minutes per shuttle. It needs more than 30 minutes from the airport and the shuttle only run between 6:00 am to 11:30 […] pm. If you have early or late flight, NEVER book this hotel!!!!! Otherwise you need to pay your taxi fee from the hotel to airport, which is more than 30 dollars. This building is very old and more than 40 years, and have strange smell in the room but it is okay. Think twice if you want to book this hotel, it doesn't worth the price! Read moreGenuine Expedia guest review
"Not an Airport Hotel"
The hotel says it has a airport shuttle but it runs on a limited schedule and not after 11 PM and not before 6 AM. I arrived after 11 PM and needed to be at the airport at 5Am . When I arrived at the airport and colled the hotel they informed me of this and I asked for a refund and they said no. The taxi round trip coat me $65 . The manager did not […] care. Please do not stay and this old shabby hotel that miss leads you to believe in is near the airport. Read moreGenuine Expedia guest review
"Close to the airport"
To expensive. The pictures of the premises do not reflect reality. Old facilities.Genuine Expedia guest review
"Misleading advertising for shuttle service"
I chose this hotel because the website said shuttle service was provided, but I waited at the airport for 35 minutes without seeing the hotel shuttle. When I called the hotel, I was told it would be an hour before the next shuttle would show up. On top of that, the shuttle service did not start early enough in the morning for me to make my flight. I […] ended up spending over $70 on transportation to and from the airport. Read moreGenuine Expedia guest review
"Next to gigantic highway overpass"
We forfeit our money for the entire four days and left. The hotel, drab at best, is located on the off-ramp of a major elevated highway and the constant noise is maddening. Avoid this place if you have the choice.Genuine Hotels.com guest review
"Roach Infested Dirty Carpets"
Checking in was a piece of cake and the front desk staff were very friendly and helpful.Genuine Expedia guest review
nosiey hall ways at night halls were nasty service at desk was poorGenuine Hotels.com guest review
"Not recommended at all"
Do not let the remodeled lobby fool you ... this building is in disrepair and dirty. stains on the carpet and furnishings, very dusty baseboards and mildew smelling bathroom. broken ice maker & broken remote control for old CRT television ... caution tape surrounding closed swimming pool. Close to the airport is why we booked ... creepy gross old building […] in a bad neighborhood. Consider yourself warned ... Read moreGenuine Expedia guest review
"Very POOR value"
I had an overnight layover in Miami on my way to Nicaragua, which is, mind you a 3rd world country. This Howard Johnson was the filthiest, most expensive and unfriendly place I stayed over a two week getaway. I regularly had 4 star accommodations for less than $50/night in Nicaragua - clean, great service, breakfast included. This HoJo cost $160 for […] the night, and while the front desk staff was friendly enough, I didn't feel very welcome at all; on a related note, don't bother bringing tip money for the shuttle driver - he really hates his job. We were allowed some below Folger's quality coffee for free, but for $160 I think we should have got some Costa Rican blend and some fresh fruit along with someone to carry our luggage around. I would not stay here again, nor would I recommend it to anyone. Read moreGenuine Hotels.com guest review
The room was very dirty and uncomfortable. The carpet was terrible.Genuine Expedia guest review
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