"OK but over priced for what you get"
Worn out bed that made a lot of noise. Coffee was good. Will try some place different next time.Genuine Hotels.com guest review
"Eh it's ok"
The room was clean and the front desk staff were nice. But the surroundings were very iffy. There is a denny's right next door and is right off the freeway for one night it was perfectly fine.Genuine Hotels.com guest review
"no no no no no..."
Bad part of town, chlorine tablet in toilet so it would not flush, no remote to tv and when I called to ask about it, manager said "sorry, we don't have any more" I then told him I would be expecting a refund of my nights stay and that I would never come back to this hotel. He showed up with a remote in hand in 5 minutes... hhhmmmm.... I thought they […] were out of remotes? Oh and I did not feel safe in my room just cause they have security cameras, they probably don't even work! Read moreGenuine Hotels.com guest review
Staff was very nice. I checked into my room about 10 and my key didn't work, so I called the front desk and he came running up to me with a new key. Room was clean and had a frig and microwave. I thought it was worth the price I paid.Genuine Expedia guest review
The front desk staff is friendly and helpful. The room are very clean, updated, bed is comfortable and the pillows are soft as clouds. They offer continental breakfast. Parking is safe and is monitored by surveillance. I recommended Americas Best Inn Vallejo to anyone. Plus it's close to Six Flags.Genuine Expedia guest review
"Nicely located near Six flags Discovery kingdom."
It was great have no complaines I would definitely stay here again.Genuine Expedia guest review
"Convenient location, helpful manager,"
Nice manager, easy location and security cameras make one feel safe in a town which has high theft. Ice machine was broken and staff wasn't informative about security cameras content when an associate of mine took my ipad from my room.Genuine Hotels.com guest review
People hanging out late at night,mattresses in parking stalls for viewing not pleasant sight,rude customer service. Very scarey experience. Cancelled credit card after staying thereGenuine Hotels.com guest review
I was very satisfied with my room for 1st time visit...location was not super but ok since they had security cameras.Genuine Hotels.com guest review
Rooms were nice and upgraded. Close to everything! We'll come back again.Genuine Hotels.com guest review
"Front desk manager rude"
Rude customer service no fridge or microwaveGenuine Hotels.com guest review
"Not as bad as i was thinking"
The rrom are newly remodeled so they are trying to get the place cleaned up . Front desk was freindly and helpful.Just 12 min walk to park.Genuine Hotels.com guest review
"Watch your credit card!!!"
Four days AFTER checkout our credit card was billed $219.00. I paid for theses rooms well in advance. We left the rooms clean and we are non-smokers! We disputed the charges, our bank reversed them! Never again!Genuine Hotels.com guest review
"Exactly what you're expecting"
Not bad, not great. Exactly what I was expecting. Recent "remodel" involving a few new fixtures and a coat of paint. Close to napa and close to marine world. I'd stay again if I needed to.Genuine Hotels.com guest review
"Customer Service was terrible!"
The room was clean, however there was no refrigerator, coffee maker or iron. When we arrived after a long day at Marine World, we were greeted by an unfriendly, seemingly annoyed employee or owner. He had to stop in the middle of registration to yell at some other patrons who were trying to get their money out of a vending machine that didn't give them […] their product. The next morning at check out it was no different. He seemed very short and annoyed with the whole process. I will NEVER return to this establishment for these reasons and would recommended anyone not to either!! Read moreGenuine Hotels.com guest review
The room (newly remodeled) was nice except the internet did not work. My business is mainly internet sales, so this was very important for me. It said room was too far away from the modem. Otherwise, I recommend the place.Genuine Hotels.com guest review
The receptionist was very nice but the hotel is not good. We left the hotel after the first night, the room smelled of paint and it was almost impossible to sleep, they don't have fridge and the ice machine doesn't work.Genuine Hotels.com guest review
"A little scary..."
"RECENT REMODEL" was definitely an upgrade in quality of furniture. However, the remodel - especially in the bathroom - was very shoddy!! There were holes in the ceiling around the light and sprinkler. HOLES!! So much so that you could see up and into the rafters. Was afraid rats or other critters would come through. Closed bathroom door and shoved […] towels under door to try to keep them from coming into bedroom when sleeping. And all of the old furniture and mattresses were in the parking lot. I'm sure another rat infestation there! Glad I got there at 11:30pm and left at 8am the next morning!! Read moreGenuine Hotels.com guest review
"Too Noisy For Me"
The hotel is less than 100 feet from the busy I-80 freeway. It is too noisy for me. Our room was just remodeled, but there are things still missing in there such as the hair dryer.Genuine Hotels.com guest review
no refrigerator, no microwave, elevator was sketchy.Genuine Hotels.com guest review
good room rates and clean, room recently renovated, could not find a working ice maker, no coffee pots or fridges in rooms is a downfall. staff was friendly and professional. easy on and off the interstate and convenient commute to San Francisco.Genuine Hotels.com guest review
"Good enough for 1 night"
Front desk was polite, room was clean. Location just off 80 was a bit loud but expected. AC in room worked well but was very loosely installed and wobbly. Hotel itself looked like a project building. One parking alcove was filled with ragged old furniture. Kind of creepy. Ice machine didn't work. Really the only reason I felt reasonably satisfied and […] gave 2 stars overall was the cleanliness of the room and the price. Just an acceptable place to crash one night before business in Napa. Read moreGenuine Hotels.com guest review
"Good for the price...still undergoing renovation"
The lobby definitely lets you know they are still renovating...but I was given a renovated room which was nice for the price. All new furniture, queen- sized bed was very comfortable, and the room was very clean (no dirt, bugs, etc) . Located off I-80, so cars are constantly being heard. That said, I did get a good night's sleep. Overall, it was a decent […] stay for the price. Read moreGenuine Hotels.com guest review
The comfort and cleanliness of my room was decent. However, the condition of the hotel was poor. There were old mattresses and furniture sitting in the car ports and the one and only ice machine on the hotel grounds was broken.Genuine Hotels.com guest review
"They need to clean the rooms.. but ok for one nigh"
TV didnt work on most chanels and the room stinks like humid..Genuine Hotels.com guest review
"nice hotel, scary location"
Overall, not a bad hotel. Everything was relatively new, and was convenient. However, the neighborhood was a little scary and could not recommend for lone traveler. (Gang tagged mailbox less than a block away, gang tagged dumpster in parking lot, people coming and going at all hours, some public fights, police cars rushing by...)Genuine Hotels.com guest review
"Save your money."
When I was booked this hotel, i ignored the bad reviews which was a bad idea. Definitely learned my lesson. This place does not have the amenities it claims to have. There is no microwave, no fridge, no iron, no blow dryer, no sofa.. plus, It gets super hot during the day and at night. The AC in our room was broken and they say "the ice machine is broken" […] as well. Really? Go somewhere else. Next time, I will pay the extra $20-$30 for a comfortable hotel. Read moreGenuine Hotels.com guest review
"An OK stay"
Great for a quick 1-2 nights, wouldn't recommend for an extended stay.Genuine Hotels.com guest review
Overall, the experience was good with one major exception. I had asked for and confirmed with the hotel that a crib would be available for our use. Upon arrival at the hotel there was no crib availablr and we were told that no crib was even available. The hotel is under renovation and the cribs were at the back of the storage areas. We had to sleep […] with the baby between us - NOT a safe thing to do. The hotel manager then raised his voice to my wife when she asked him what he was going to do for us. She was told to wait a minute while he waited on me - we had arrived together and we obviously a couple. That was unacceptable for any type of customer service. All this on top of the fact that we were in the 23rd hour of a day full of airline and road travel. We stayed for 4 days and on the second day we returend to our room to find a newly purchased crib - but no crib sheets. We put the crib together - pulled the sheet off of the other bed so she could sleep. Read moreGenuine Hotels.com guest review
"It's going to get better"
When I booked I read that the hotel had renovated rooms. I thought the renovation was completed but it wasn't. My room was new but only partially installed with amenities. The spots for a fridge and a microwave were there but the management said they will order the equipment when all rooms are done. Nobody knows when that is. The water stop in the bath […] tub did not work. There was a chair for the desk but no other chair in the room. The only place to sit away from the desk was on the bed. I had prepaid the room and was there 2 weeks. in all this time the ice maker didn't work and the TV had 5 channels to offer. I reported this three times each with no change. The hotel will probably be a nice place to stay when all renovations are complete. Based on what I was told that will not happen before 2014. Until then I would not recommend to stay there. The best indication will probably be the date when the prices dramatically increase because everything a guest expects is finally installed. Right now it is cheap but you basically stay in the middle of construction site. Read moreGenuine Hotels.com guest review
"Well the beds are nice"
Honestly, if all you're looking for is a nice bed to sleep in, this place works. Their beds were great, very comfortable. The shower and refurbished rooms are nice too. The downside is that it doesn't look like much from the outside with old furniture and materials stuffed in the car ports. The ice machine was broken, there's no hair dryer, ironing […] board, coffee maker, fridge, microwave, and the TV has very few channels. We also had a couple occasions where the door to the front desk would be locked with a sign saying back in 15 minutes which was a little frustrating. So it just depends on where your priorities are. Read moreGenuine Hotels.com guest review
Room was nice, but the bathroom smelled like mold. The phone didn't work and there was no battery in the smoke detector. Bed was very comfortable. For the price, it was worth it.Genuine Hotels.com guest review
"Quite a dump"
the rooms were fairly clean but seeing bubble gum stuck to the phone when you enter the room, was an indication. located very far from the city, and the rear parking was a bit dark and no well lit for car safety, the whole surrouiding looked very neglected.Genuine Hotels.com guest review
"no good service"
no more stay this hotelGenuine Hotels.com guest review
"Embodies "Best Value""
This little hotel is most certainly the nicest inexpensive hotel I've ever stayed at. When I find a cheap rate, I am generally braced for what I will find when I open the door. THIS time was a complete and refreshing surprise! The rooms was newly remodeled, modern, and VERY clean. The beds were comfortable; the staff was friendly and helpful. There […] is a good deal of traffic noise from the freeway below, but ANY hotel along a busy freeway will have traffic noise and is to be expected. The only criticism is that the only ice machine on site was broken, but machines wear out and I'm not going to ding them because of it. Overall it was a very comfortable night's rest in a convenient location. We will stay here again in the future. Read moreGenuine Hotels.com guest review
Do not stay here. It looks like its ran by shady people. The guy at the front desk is very rude and doesn't get off his phone. They charged me $142 extra and said it was a deposit! Ive never had a hotel physically take a deposit out of my account. And why extra when I was only told $100? And walking distance to Six Flags? More like walk farther than […] what you would have to walk at the park. We had no fridge. No coffee pot. The ice machine was broken. The only nice thing about the place was the maid that let us into our room because we forgot our key! They have barely any cable. For Motel 6 being down the street, one would think to step up their game. America's BEST VALUE Inn my aunt fanny!!!! Read moreGenuine Hotels.com guest review
"good place to crash for one night"
Not a long Stay hotel but it served its purpose.Genuine Hotels.com guest review
When we get there, it takes an hour to check in, no one is at the front desk and the front door is locked! Then most of the parking spots were taken up by old mattresses and torn down furniture! Last but not least, there are people fighting from the fourth floor with people in the parking lot!Genuine Hotels.com guest review
very satisfied especiall rooms are renovatedGenuine Hotels.com guest review
The hotel was under renovation. We got one of the renovated rooms. Was comfortable, clean but right next to the freeway so noisy at night.Genuine Hotels.com guest review
It was very clean, just remodeled. The room was very big. We stayed there after San Francisco on our way to Napa, it was very covenient, I would recommmend this place. There was just no hair dryer in the room.Genuine Hotels.com guest review
"America's Best Value Inn Vallejo"
Absolutely the worst place I have ever stayed. Bad neighborhood, nearly on top freeway, renovations and trash everywhere, only a couple guests now I know why, only ice machine in whole place did not work and air conditioner a hit and miss, and it was HOT, phone never worked, no coffee, and waited 25 minutes to check out because placed locked up at 10am […] with sign that said back in 15 minutes. I was worried about everything from bedbugs to crime at this place. I thought there was one good thing in that Denny's was literally behind them but in going to eat there ants were everywhere. Worst Denny's I have ever been in. I never could recommend this place. Perhaps if construction were done things would have been slightly better but that would not change things much. In hindsight the $70+ dollars would have been better spent by adding more to it and getting a better everything. Read moreGenuine Hotels.com guest review
"Pretty good overall"
We went to six flags for 2 days and stayed at this place over night. When we first pulled up it was very iffy. They are renovating the place so there was mattresses and torn out carpeting in the parking lot ect. The floor we stayed on seemed like all the rooms were in the middle of the remodel but our room on the far end. Our room was nice! New mattresses, […] paint, everything. The tv could use an update though. And I was a little disappointed in the channel line up. Seemed like 15 channels max. Other than the renovations and tv I would stay again! Read moreGenuine Hotels.com guest review
This hotel was very nice inside the rooms, they had just been redone. The out side is not great looking but the rooms and beds are nice. Old tv. Clean rooms.Genuine Hotels.com guest review
The entire hotel was under construction throughout the stay. Construction started in the early morning in the room next door and constantly woke us up with loud banging and drilling. Also the customer service was extremely poor. The front desk would leave for 30 mins to an hour at a time when people needed to check out. Also there were numerous charges […] on the account that the hotel forgot to refund for a non smoking deposit. Read moreGenuine Hotels.com guest review
will never ever stay there..it was a ratty hole..with people who had no manners taking care of the place..everything about it was terrible..Genuine Hotels.com guest review
"Comfy in Vallejo"
This place had what I was looking for. A clean and low priced stay. Ice-machine needed a little fiddling with to work properly and the internet connection in my room was poor, but overall I got what I wanted...a nice comfy stay and saved some money too. Hotel staff were friendly and helpful.Genuine Hotels.com guest review
The hotel appears to be in the process of being remodeled. Our room was renovated fairly nicely, but still had an old tv and cabinet which sort of dated the rest. Also the window was clouded between the glass. Breakfast was suppose to be provided but the lobby was locked. The manager finally turned up after several people knocked on front door, but […] no explanation why no breakfast. He just waved and gave me the impression that he hoped we'd go away. Read moreGenuine Hotels.com guest review
"Electricity and water half the time..."
The room was very clean and looked fine ostensibly. However, after 5 minutes into a shower the water completely shut off. After calling the front desk for help, they told us it would be another hour (we had to be at a wedding in 2 so this was not helpful). The water went back on in 45 minutes but then the electricity cut out! It would come back on again […] after 10 minutes, work for 5 minutes, then shut off again - and it did this the entire time we were there. I would suggest finding another place to stay. Read moreGenuine Hotels.com guest review
"it was ok"
I didnt like how i had to pay extra for a deposit. When i already paid and there was no fridge or microwaveGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )