"Ramada downtown Calgary"
We really enjoyed our stay here. We went on a pleasure trip though this hotel caters mainly for Business in the week. We stayed 2 nights just me and my 2 children. I loved the closeness to the downtown area, especially the Core with the gardens. Beware that if you have kids there is nothing open except adult mainly bar/ restaurants beyond 6 pm. We ate […] early and thence kids used the pool. This gets a big thumbs up, very quiet at night during the week and we liked the fact that it is heated. The room we stayed in had a balcony and though small was enough for us. We can't say enough about the staff who went above and beyond for us, we have not one bad word. The only downside is lack of fridge in rooms. You can request one but they had none available, so get in quick. Read moreGenuine Expedia guest review
Great place to stay right downtown. Pool on the roof was a different idea, and the rates were reasonable.Genuine Expedia guest review
Arrived late and were quickly checked in. Small problem with key card resolved. Bed was very comfortable. Morning coffee poor.Genuine Expedia guest review
It's was ok. Simple stay. It would be better if complimentary breakfast was provided. Liked the valet service.Genuine Expedia guest review
Clean, quiet and good location. Walking distance to mall, resto and trainGenuine Expedia guest review
"A nice hotel"
Convenient location and a very nice hotel to stay for vacationGenuine Expedia guest review
"Very basic hotel"
Very dated hotel with cramped rooms and tiny bathrooms. Not especially clean. Restaurant very uninviting. Staff very pleasant. Pool nice.Genuine Expedia guest review
"Nice hotel on the heart of Downtown Calgary"
good hotel though need to have improvements on roomsGenuine Expedia guest review
Hotel has air conditioning, but it is centrally controlled. My room had no air flow and was too hot and humid the entire week. They provided an old, noisy small fan to help, but it wasn't enough. My telephone message light blinked for 2 days with no messages. The coffee maker was missing the lid to the water compartment - they did replace with a new […] coffee maker on the 2nd day. The hair dryer was broken. Read moreGenuine Hotels.com guest review
Comfortable and the hotel is well situated for our purposes. All staff were very polite and friendly.Genuine Hotels.com guest review
"Nice hotel for the price paid."
We only stayed for one night but it was comfortable. The room was okay, nothing too fancy about it. We stayed in a balcony bedroom, overlooking the downtown. The restaurant in the lobby serves buffet for breakfast and lunch although they have other dishes to offer in the menu.Genuine Expedia guest review
"What a dump"
Run down and gross, needs a major renovation or perhaps a wrecking ball. Stay somewhere else.Genuine Expedia guest review
"good and very thoughtful services"
good and very thoughtful services; A/C is a little noisyGenuine Expedia guest review
It was a great stayGenuine Hotels.com guest review
"A home away from home!"
We had a good experience. Premises were pleasing but the rugs could be in better condition. The beds were very comfortable. We stayed one week so we had a frig and microwave brought to our room, however they were not clean. We did tell the front desk when we left. The staff were pleasant and helpful. Daily cleaning was good. We wished that the gift […] shop/convenience store would have been open into the evening to at least 9 or 10 o,clock because when we would come in for the evening it was always too late to buy snacks, lotteries or magazine if we felt we wanted to. The restaurant had very good meals and reasonably priced. Appreciated the use of the business center as I could not connect my tablet in my room?? Read moreGenuine Expedia guest review
We never got our room cleaned on our 2nd day. The staff was very friendly and helpful. Didn't like how the people in the office building across the alley could see right into the room though. Located in a good area right on Stephen Avenue and a block from the C train. Very nice shower!!Genuine Expedia guest review
"Left behind iPad"
My experience was great, as I left my iPad in the room, the staff found it, wrapped it very well and had it ready for the courier to collect. It was most appreciated.Genuine Expedia guest review
"Bring Ear Plugs"
Beds are comfortable. Room was acceptably clean. I've stayed here before during a very slow season (right around Christmas time) and had no noise issues because the hotel had low occupancy. This time, however, I was in a room that had adjoining rooms on both sides. The soundproofing on the doors to the adjoining room is awful and I could clearly hear […] the people on both sides of me. Not just loud talking.... but also when they were speaking quietly or even just clearing their throats. Luckily both sides were quiet during the sleep hours but if you had people in an adjoining room that were night owls you wouldn't get any sleep without good ear plugs! The immediate surrounding vicinity of the hotel is pretty dead at night. Nothing much there but office buildings. Overall it's an OK hotel, but just that. Not great. Not horrible. Read moreGenuine Expedia guest review
Stay was fine. The reception staff were delightful and very helpful. Kitchen/restaurant staff were unhelpful and everything was an issue. Also breakfast is advertised as finishing at 11.30am - it closes when they feel like closing so be there before 10am. Not the best but not the worst.Genuine Hotels.com guest review
Response by Ramada Calgary Downtown Thank you for your comments received. We are pleased the reception staff were helpful but regret your poor experience with our restaurant and its staff. Great service is paramount in our industry and it concerns us when our guests receive anything less. Your feedback will be shared with our Food and Beverage Manager as well as related staff. Please note that breakfast is normally available until 11AM and an all-day breakfast is available for the balance of the day. Thank you for choosing the Ramada while in Calgary and we hope to have the opportunity to accommodate you again. Best regards,
"Very friendly and helpful staff"
Overall a good stay --excellent location for our needs re: attending stampede parade and getting to tsampede on public transit. hotel seems a bit run down. Overheight parking a couple of blocks away from the hotel was not covered by hotel --it should be. Staff was execllent --very friendly and excellent service we would stay again based on excellent […] service. Read moreGenuine Expedia guest review
Noisy fan or electric motor on the room ran all the time. Very tired hotel.Genuine Expedia guest review
Response by Ramada Calgary Downtown Thank you for choosing our hotel while in Calgary. We regret your stay was not to your full satisfaction and we hope that our maintenance department was able to alleviate the noise disturbance in your room. The Ramada has renovated guest floors including new in-room carpets, beds and furnishings in the last 2 years and in the winter of 2013, we look forward to updating our public areas. We hope to again have you as our guest(s) and appreciate your feedback. Best regards,
"A real surprise"
Excellent service and a big room with really comfy queen beds. Couldn't fault itGenuine Hotels.com guest review
Response by Ramada Calgary Downtown We are delighted you had an excellent stay. We will pass along your comments to our staff and will hope to accommodate you again! Thank you for choosing the Ramada. Best regards,
"lovely and convenient."
both the hotel and all the staff I encountered were absolutely lovely. my two bed room was upgraded to a room with a balcony, and the staff brought up a fridge, at our request. the room/common areas were well-maintained. also, great location! we unfortunately had to check out two days early due to the flood evacuation of calgary, and staff were very […] kind and accommodating during this transaction. (even to a very rude, self-entitled gentleman who monopolized the staff's attention during the stressful day...) also, an extra nod to Expedia, for overlooking their refund policy during this trip, because of the emergency evacuation. both the hotel and Expedia allowed a refund for the extra booked days. kudos! Read moreGenuine Expedia guest review
Response by Ramada Calgary Downtown Thank you very much for your generous comments. It is always a pleasure to learn we are delivering great guest experiences! We too were so impressed and grateful to our visitors who under the unfortunate circumstances, were lovely to deal with. We hope to have you as our guests again should your travels bring you to Calgary. Best regards,
"I love it !"
I stayed just for one night with my daughter and the staff was friendly, room was clean and we loved the outdoor pool !Genuine Expedia guest review
Response by Ramada Calgary Downtown Thank you for your feedback. We are delighted you and your daughter had a great stay and we hope to accommodate you again should your travels bring you to Calgary. Best regards,
I appreciated the hotel being open as it was the only one in the evacuated area in Calgary. Overall the stay was fine, but since the hotel restaurant was the only one that was open in the area there was no choice but to eat there and the food was not the greatest and I believe they took advantage of having virtually no competition by jacking up their […] prices. Also, when booking a shuttle back to the airport on my departure, my visa was charged and then once I was in the shuttle I was told to pay again because the hotel had no right to charge me. So I paid twice for the shuttle trip due to the incompetence of the staff. If I had known this I would have just grabbed a cab. Otherwise the cleanliness of the hotel and room was fine. I wasnt there long enough to make use of the pool or fitness facilities. I strongly advise though to eat your meals elsewhere. Read moreGenuine Expedia guest review
Response by Ramada Calgary Downtown Thank you for choosing the Ramada on your recent visit to Calgary. Regrettably your stay coincided with Calgary’s record flooding and hopefully you will be able to return another time when you will be able to enjoy Calgary and area in its usual vibrancy and beauty. In the immediate days of the flooding all but a few Calgary downtown hotels were evacuated and we were pleased as were our guests that our electricity was not shut down and it was not necessary for them to be allocated elsewhere in the city. Fortunately we were able to find the staffing to keep our restaurant open through its usual closed period from 2pm-5pm and in addition to our regular menus offered a special $14.00 dinner menu. We are sorry you were disappointed in our food but assure you the very same preprinted menus and competitive prices we use daily were extended. In terms of airport shuttle fees, these are not charged at the Hotel as we do not have a ticket to disperse. We are glad you found the hotel and guest room clean and apologize for any delay in service to the room during this period that staffing was tighter than usual. We appreciate your comments. Best regards,
"Great location downtown Calgary"
Ramada Hotel downtown is in a great location. Staff was courteous and helpful. The hotel is starting to show its age a little. The king size bed was very comfortable!Genuine Expedia guest review
Response by Ramada Calgary Downtown Thank you for your comments! We are happy to hear that you found the Ramada convenient to your needs and the staff courteous. The feedback on our beds has been fantastic and we are pleased you found your king bed as comfortable. The Hotel will be engaging in a phase of renovation to public areas in the final quarter of 2013 and we look forward to sharing the positive changes with you should your travels bring you our way again. Thank you for choosing the Ramada Hotel while in Calgary. Best regards,
"good price, but i was expecting better value"
Overall, the hotel could benefit from some refreshing works...Genuine Hotels.com guest review
"Is it worth the room price?"
To expensive - if you have to pay for it yourself and not your employer or can charge it to an account. And remember that they charge $18 for parking.Genuine Expedia guest review
"I would recommend this hotel"
Overall very happy with the hotel and its location. However, the one thing I am not too happy about for this stay is that I extended my checkout time with the front desk from 12pm to 1pm on the evening before my checkout date. However, they didn't seem to have noted it anywhere. So, the following day, the front desk called me at 12:30pm reminding me […] of the 12pm checkout time. And then 15 miinutes later, the floor housekeeping manager knocked on my door again to remind me that the checkout time is 12pm ! Read moreGenuine Expedia guest review
"Good and confy stay"
Very good i would definetely use it again, finally found a ramada eith good quality serviceGenuine Expedia guest review
"Friendly and helpful"
Not a 5 star hotel but for sure adequate and very friendly and helpful.Genuine Expedia guest review
"My stay at the Ramada"
The staff trip over themselves to be at your service. The room was super clean although it is beginning to show signs of age. I ordered room service, it was there in 20 minutes, food was excellent and very affordable.Genuine Hotels.com guest review
Should be coffee in the lobby, I do not like to make the coffee in the room.Genuine Expedia guest review
"Great hotel, friendly staff, great location"
A reasonably priced hotel in a great downtown location. The room had a new bathroom and was newly decorated although some of the furniture looked a little battered already. The staff were very friendly and helpful and the breakfast was also great. The dining room could do with a make over, but overall a very good hotel.Genuine Expedia guest review
Great. The staff is so friendly, they helped me with all the things i neededGenuine Expedia guest review
Response by Ramada Calgary Downtown Thank you for your comments. We are so pleased you were happy with our staff and property. Hope to accommodate you again when your travels bring you to Calgary. Best regards
"Worth checking out"
Great downtown location. Good food in lobby restaurant and Red Fox pub. Staff very helpful and available.Genuine Expedia guest review
Response by Ramada Calgary Downtown Dear Gil and Jo, Thank you for choosing the Ramada Hotel Downtown Calgary. We are very pleased you enjoyed our convenient location downtown, our food and beverage services and the customer care by our staff. We would be happy to accommodate you again and sincerely appreciate your comments. Best regards,
Very Nice Hotel!.............................................................................................................................................Genuine Expedia guest review
Response by Ramada Calgary Downtown Thank you VERY much! We hope to have the opportunity to accommodate you again when your travels bring you to Calgary. Best regards,
"Better than expected"
Stayed here because our conference hotel was booked up. The hotel was better than we anticipated. On a regular floor (not executive) Beds were comfy, bathroom was small.Genuine Expedia guest review
Response by Ramada Calgary Downtown Dear SS, Delighted to hear that our property pleasantly met your expectations when recently you visited Calgary. We receive excellent feedback on our beds (all newly replaced within the last 2 years) and are glad you too found yours as comfortable. Some bathrooms are bigger than others and hopefully all else in the unit was to your complete satisfaction. Thank you for your comments and for choosing the Ramada Hotel Downtown. Best regards,
"Not too bad."
We did enjoy our stay. It was convent for where we would be that weekend. The room was rather warm but there was a fan in the room which we placed in the open window and tht was better. Also I found the tv channel were mostly sports. Which we didn't care for. But over all. Very nice hotel. We would stay again.Genuine Expedia guest review
Response by Ramada Calgary Downtown Dear Melissa, Thank you for taking a moment to share your comments and for choosing the Ramada Hotel accommodations for your Calgary weekend stay. We do indeed have in-room fans available due to our sometime quickly changing outdoor temperatures and we are glad it assisted in making your room more comfortable. Interesting comment about the channel lineup and something we will take into consideration in our effort to deliver a more enjoyable stay to all guests. We hope to accommodate you again and are very pleased you enjoyed your stay. Best regards,
Pleasing as above. Hairs in shower not nice though. Not mine!Genuine Expedia guest review
Response by Ramada Calgary Downtown Dear JESG, Thank you for your comments. We take great pride in the cleanliness of our rooms and apologize for the unwelcome finding in the shower. We do hope it was brought to the attention of our guest services and the shower cleaned to your full satisfaction before it was used. We appreciate that your stay otherwise rated high and hope for the opportunity to accommodate you again when your travels bring you to Calgary. Best regards,
"parking was FULL ! but the bed was super comfy"
parking was full at check in . leaving no place close to park . the king bed we had was fantastic . but the paint in the room and above the sower was in vary bad need or repair . for $200 a night i was expecting better .Genuine Hotels.com guest review
"Only 1 great staff member"
The nice gentleman who stood near the doors (possibly the bell hop) was the best staff member there. I was not impressed with the counter staff at all. He was the one who made our stay worth while.Genuine Expedia guest review
Response by Ramada Calgary Downtown We appreciate your comments and are pleased our bellperson was standout in his delivery of customer care. Generally speaking, we receive a lot of positive feedback for our staff in all areas and regret on the occasion of your stay, we did not do better. We always pass on guest comments to our staff and appreciate observations like yours that make us strive to do better. Thank you for choosing the Ramada Hotel in your travels. Best regards,
"Ramada downtown Calgary"
The staff was wonderful and the hotel was beautiful.Genuine Expedia guest review
Response by Ramada Calgary Downtown Dear Amy, Very happy to hear we met your expectations. Thank you for your comments and for choosing the Ramada Hotel Downtown Calgary. Best regards,
Parking situation is a shambles. Checked-in and wasn't able to park at hotel. I have no problem paying for parking, but don't want to drive around a strange city looking for alternate parking solutions.Genuine Hotels.com guest review
Response by Ramada Calgary Downtown Dear Alan, We a appreciate your comments and apologize it was necessary for you to find alternate parking due to our underground parking being full. Our property operates with very heavy demand or sold-out status typically Mon-Thu. On these same evenings parking may be a challenge and will require our guest to park at a public lot to the west of our parkade entrance on 8th Avenue or on 9th Avenue and 6 Street SW, another public lot. Any guest staying more than 1 night is encouraged to return with their vehicle the next day so the inconvenience is minimized. Thank you for your feedback and for choosing the Ramada. Best regards,
The ramada downtown is out of date and dark looking. The bathroom door would not close at at allGenuine Expedia guest review
The room was clean, warm, and comfortable. All items were easy to find and there were plenty of pillows and adequate blankets for the time of year. The view from the balcony was fantastic, a great place to people watch. Overall I was very satisfied.Genuine Hotels.com guest review
"Staff were great"
Horrific buffet breakfast, great location downtown, Quiet clean bedroom, good value for CalgaryGenuine Expedia guest review
I don't like how I had to find my own place to park...downtown Calgary at night, everything is paid parking which only takes credit cards.. Which I don't have.. You run the risk of getting a fine AND towedGenuine Hotels.com guest review
Normally, my stay at the hotel is fine, however, this time around there was a clanking noise in in the heater through out the night. Along with that, it was challengng to link into the internet even though I had a technician call me.Genuine Expedia guest review
"Comfort in the City"
It's been a long time coming, and I should have done it much sooner! This hotel is amazing, right down to the body soap. The staff are so accomodating, and very helpful. The rooms are spacious, and the beds are to die for.Genuine Expedia guest review
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