"pathetic - never again"
nothing was right - nothing was nice - and every piece of furniture needs to be replaced and I booked the king executive suite it was a joke. the bed was horrible and the noise that carried through the halls and my bed shared a wall with the furnace room and laundry room. I will never stay here again and am fighting to get my money back it was path […] etic Read moreGenuine Hotels.com guest review
I was in town for a conference at another chain hotel but stayed here as it was half the price, had free internet and was close to the 15+ and everything I needed. It was a great decision..Genuine Hotels.com guest review
Everything was very convenient for our purposes. The toilet was leaking so the constant sound of water trickling was a little annoying. The grill under the bathroom lights was dirty, maybe moldy.Genuine Hotels.com guest review
I had booked a room with a King bed and upon check-in was told they didn't have a king room available, only queen. I didn't mind that as long as the bed was comfortable, which it was. The hotel was conveniently located across the street from the conference I was attending which was great. The rooms were clean, with plenty of fresh towels as well and […] a fresh bottle of water was provided complimentary in the washroom each day if you didn't want to spend the $3.50 for the larger bottle placed in the main room. The only complaint I have about the hotel is the noise within the rooms. The walls are paper thin allowing you to hear the softest conversations of your neighbors, and at night the radiator unit under the window sounded like a blacksmith was busy making swords or something, and this is not an exaggeration. I am used to hot-water radiation, and even electric heating units will make some noise as they heat up and cool down. This unit was making a banging noise. Read moreGenuine Expedia guest review
"Tired older Hotel"
Nice enough but has seen better days. A few issues with things like - checked in at 6pm on a Wednesday, came back down to restaurant at 7:45pm - closed. Rooms very small - very tired and knocked about, but have to say, clean enough. Had an issue with a little currency change at front desk where they would only offer me 90% of the rate and seemed a little […] reluctant to even change currency, like it was a big deal. Only $100SUD to Canadian. All in all on the fringe of 3 star but wanting 4+ star tariff. Read moreGenuine Expedia guest review
"Average hotel with decent rates."
This is not my favorite hotel in Calgary, however I would stay here again if it find decent rates. Overall the quality of the hotel is about average. Something it does have going for it are courteous staff, a fairly decent room service menu, and solid WIFI connection (I was able to connect to my company's VPN no problem).Genuine Hotels.com guest review
Was told per friendly hotel I booked executive suite with jacuzzi tub/ down grated to standard room no coffee maker and twin size beds my wife and I had to sleep in separate beds staff where not friendly and trying to get car from valet is a nightmare never stay there again.Genuine Expedia guest review
AdequateGenuine Expedia guest review
"Close to shops, restaurants, etc."
The hotel is a little old and it could do with a little painting but it was confortable, clean and quiet.Genuine Expedia guest review
"AMAZING will stay here again"
I had a wkend visit to Calgary. I arrived very early the day of my check in, and instead of making me wait until 3pm, Ramada gave me the keys on the spot! The room was spotless, the linen and decor were modern looking and of course, the bed was cozy! After being very satisfied with the essentials, low and behold--a back door opened to a balcony overlooking […] the outdoor pool. Thanks to all the Ramada staff! Read moreGenuine Expedia guest review
"A Perfectly Acceptable Stay in Downtown Calgary"
This is a decent hotel. The rooms have up-to-date furnishings and the housekeeping standards are high. However, it is quite an old building, and it shows in places. Nevertheless, it seems to be a well-run hotel, and I enjoyed my stay there.Genuine Expedia guest review
The staff were nice, beds were nice. Rest of it not so nice. I think this site is very much in need up an upgrade.Genuine Hotels.com guest review
AC didn't work. Hairdryer didn't work. Toilet and bath lousyGenuine Expedia guest review
"very helpful Manager"
Above & beyond assistance from Mgr Mohammed to help meGenuine Hotels.com guest review
"A little far to downtown core"
The hotel staff was great and the room was clean. The bathroom was extremely small. The buffet breakfast in their restaurant was pricy and not the quality of the free buffets at some other hotel chains.Genuine Hotels.com guest review
The toilet didn't work for the first two days so they moved me, the first room didn't have a tv remote control, and then in the new room the hair dryer didn't work.Genuine Hotels.com guest review
"Downtown Calgary Location on 8th"
The room was old in appearance and in feel.....the staff seemed impatient and lacking manners. The bathroom was poorly lit and in need of repair and the movie functions caused issues in that the movies had a large blurry wave that intermittently would appear and distort the screen.Genuine Expedia guest review
"Quiet and clean; hassle-free"
Over night en route to Vancouver on Rocky Mountaineer. We arrived 1:00am, out 8:20am but the pickup from the train and return the same morning was very professional and with on hassles after a pretty tiring day.Genuine Expedia guest review
Good stay, cozy room with comfortable bed, had problem with first room but they fixed the problem right away .Genuine Expedia guest review
"Don't stay on the 9th floor"
Arrived at the hotel at midnight after 18 hours on the Rocky Mountaineer train. We were pleased to be allocated a room on the "executive" floor. Whilst the bed was very comfortable and the room spacious it suffered from a very loud droning noise coming from above and in the corridors which we assumed to be related to the air conditioning system. When […] we rang front desk we were told that it was a central air conditioning unit for the whole hotel and that nothing could be done about the noise. We did think about asking to be moved but it seemed impractical at 1:30am. Because of the loudness of the noise we only had 2 hours sleep. When mentioning this to the front desk at check out the response was I have a solution 'how about earplugs'! Read moreGenuine Expedia guest review
"Standard hotel, less than helpful staff."
Hotel was fine, standard with expected amenities in room. Front desk staff in morning was less than helpful with printing a receipt for me to take home - so left without a receipt from hotel.Genuine Expedia guest review
"Perfectly located in Downtown Calgary"
Getting off an 17 hour flight, you'd be glad to check in to any hotel. Ramada offered a friendly and hospitable welcome with all the anemeties one can expect of a modern day hotel.Genuine Expedia guest review
"Right in the centre of city"
Staff are very helpful and polite. Check out time noon and there is a shuttle airport available for $15Genuine Expedia guest review
"Ok hotel, good location"
The hotel appearance and condition were ok for the price <~$120/night. But the location and staff were really good. It was also very nice to get free wifi. The gym facility was in poor condition. Did not checkout the pool.Genuine Expedia guest review
"Good if you don't own a car"
Their parking lot fills up fast, so you will park on the street, or pay to park in a parade down the way, and the don't reimburse, I asked. Their cafe closes pretty early as well, so the only other place to eat is the lounge, but no minors allowed, so if you are a family you will have to hoof it 10 min to a restaurant. Not the end of the world, but […] in this day when almost every hotel has a family restaurant attached to it, I would have booked there for the same price. Room was nice and clean, beds were comfortable. Read moreGenuine Expedia guest review
We were placed beside the elevator so there was noise all night. The toilet also leaked.We were not offered a new room when we complained about the toilet. I would not stay there againGenuine Hotels.com guest review
"Nice bed hotel room meh"
Hotel staff were very nice. Pool area got quite dark later and was noisey.Genuine Expedia guest review
Pros: The south facing rooms have balconies which were great! The staff was excellent and very friendly! Great price for a decent hotel in a great location! Cons: We stayed over the weekend and it was quite loud - the rooms are not as sound-proofed against outside noise as they could be. Also, the room service food wasn't great, especially given the […] price. For the amount we paid for 2 entrees and 2 desserts, we could have had way better food at one of the many restaurants within walking distance. Live and learn, I guess. Read moreGenuine Expedia guest review
Room was very comfortable and hotel was in a great location to down town Calgary.Genuine Expedia guest review
"Friendly valet staff!!!"
The only complaint I have is that on the morning of check-out the housekeeping staff knocked on the door to come clean at about 10:15 when our check-out was not until 12:00. A little bothersome to be caught in my jammies when I'm not expecting a knock at all being that it was check-out day.Genuine Hotels.com guest review
"Downtown Calgary's Ramada"
My stay at the Ramada Hotel might have been short but I enjoyed it very much. The staff was friendly and helpful, the room was kept tidy for the time that I was there, and the food tasted good. However, I didn't get any chance to use the swimming pool. The location of the hotel was perfect for me because of the few stores that I found downtown. I truly […] recommend this Ramada Hotel to anyone who wish to visit Calgary or is passing by the city. Read moreGenuine Expedia guest review
"Ramada downtown Calgary"
We really enjoyed our stay here. We went on a pleasure trip though this hotel caters mainly for Business in the week. We stayed 2 nights just me and my 2 children. I loved the closeness to the downtown area, especially the Core with the gardens. Beware that if you have kids there is nothing open except adult mainly bar/ restaurants beyond 6 pm. We ate […] early and thence kids used the pool. This gets a big thumbs up, very quiet at night during the week and we liked the fact that it is heated. The room we stayed in had a balcony and though small was enough for us. We can't say enough about the staff who went above and beyond for us, we have not one bad word. The only downside is lack of fridge in rooms. You can request one but they had none available, so get in quick. Read moreGenuine Expedia guest review
Great place to stay right downtown. Pool on the roof was a different idea, and the rates were reasonable.Genuine Expedia guest review
Arrived late and were quickly checked in. Small problem with key card resolved. Bed was very comfortable. Morning coffee poor.Genuine Expedia guest review
It's was ok. Simple stay. It would be better if complimentary breakfast was provided. Liked the valet service.Genuine Expedia guest review
Clean, quiet and good location. Walking distance to mall, resto and trainGenuine Expedia guest review
"A nice hotel"
Convenient location and a very nice hotel to stay for vacationGenuine Expedia guest review
"Very basic hotel"
Very dated hotel with cramped rooms and tiny bathrooms. Not especially clean. Restaurant very uninviting. Staff very pleasant. Pool nice.Genuine Expedia guest review
"Nice hotel on the heart of Downtown Calgary"
good hotel though need to have improvements on roomsGenuine Expedia guest review
Hotel has air conditioning, but it is centrally controlled. My room had no air flow and was too hot and humid the entire week. They provided an old, noisy small fan to help, but it wasn't enough. My telephone message light blinked for 2 days with no messages. The coffee maker was missing the lid to the water compartment - they did replace with a new […] coffee maker on the 2nd day. The hair dryer was broken. Read moreGenuine Hotels.com guest review
Comfortable and the hotel is well situated for our purposes. All staff were very polite and friendly.Genuine Hotels.com guest review
"Nice hotel for the price paid."
We only stayed for one night but it was comfortable. The room was okay, nothing too fancy about it. We stayed in a balcony bedroom, overlooking the downtown. The restaurant in the lobby serves buffet for breakfast and lunch although they have other dishes to offer in the menu.Genuine Expedia guest review
"What a dump"
Run down and gross, needs a major renovation or perhaps a wrecking ball. Stay somewhere else.Genuine Expedia guest review
"good and very thoughtful services"
good and very thoughtful services; A/C is a little noisyGenuine Expedia guest review
It was a great stayGenuine Hotels.com guest review
"A home away from home!"
We had a good experience. Premises were pleasing but the rugs could be in better condition. The beds were very comfortable. We stayed one week so we had a frig and microwave brought to our room, however they were not clean. We did tell the front desk when we left. The staff were pleasant and helpful. Daily cleaning was good. We wished that the gift […] shop/convenience store would have been open into the evening to at least 9 or 10 o,clock because when we would come in for the evening it was always too late to buy snacks, lotteries or magazine if we felt we wanted to. The restaurant had very good meals and reasonably priced. Appreciated the use of the business center as I could not connect my tablet in my room?? Read moreGenuine Expedia guest review
We never got our room cleaned on our 2nd day. The staff was very friendly and helpful. Didn't like how the people in the office building across the alley could see right into the room though. Located in a good area right on Stephen Avenue and a block from the C train. Very nice shower!!Genuine Expedia guest review
"Left behind iPad"
My experience was great, as I left my iPad in the room, the staff found it, wrapped it very well and had it ready for the courier to collect. It was most appreciated.Genuine Expedia guest review
"Bring Ear Plugs"
Beds are comfortable. Room was acceptably clean. I've stayed here before during a very slow season (right around Christmas time) and had no noise issues because the hotel had low occupancy. This time, however, I was in a room that had adjoining rooms on both sides. The soundproofing on the doors to the adjoining room is awful and I could clearly hear […] the people on both sides of me. Not just loud talking.... but also when they were speaking quietly or even just clearing their throats. Luckily both sides were quiet during the sleep hours but if you had people in an adjoining room that were night owls you wouldn't get any sleep without good ear plugs! The immediate surrounding vicinity of the hotel is pretty dead at night. Nothing much there but office buildings. Overall it's an OK hotel, but just that. Not great. Not horrible. Read moreGenuine Expedia guest review
Stay was fine. The reception staff were delightful and very helpful. Kitchen/restaurant staff were unhelpful and everything was an issue. Also breakfast is advertised as finishing at 11.30am - it closes when they feel like closing so be there before 10am. Not the best but not the worst.Genuine Hotels.com guest review
Response by Ramada Calgary Downtown Thank you for your comments received. We are pleased the reception staff were helpful but regret your poor experience with our restaurant and its staff. Great service is paramount in our industry and it concerns us when our guests receive anything less. Your feedback will be shared with our Food and Beverage Manager as well as related staff. Please note that breakfast is normally available until 11AM and an all-day breakfast is available for the balance of the day. Thank you for choosing the Ramada while in Calgary and we hope to have the opportunity to accommodate you again. Best regards,
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