"Great Portland Hotel"
Really enjoyed my stay. Enjoyed this old movie themed hotel. They show old movies in one of the function rooms. Had an Oscar night while I was there.Genuine Hotels.com guest review
"A get away... with no plans! Great trip."
We really liked the hotel and the ambiance. Great staff. With regards to the room, we requested a king size bed but did not need the over sized dresser or desk. Would have preferred a night stand with lamp on both sides of the bed for reading. Some kind of table or shelving would have been helpful in the corner of the bathroom for toiletries and our […] clothes. Just suggestions.... Location worked out great. We walked everywhere. We really liked the staff, history and decor of the lobby. We would stay there again. Read moreGenuine Hotels.com guest review
Enjoyed our stay here - friendly and helpful staff, great bar (Driftwood Room) and walking distance to the heart of Portland Downtown. The rooms are a bit small, which is understandable being a city hotel. But we had 4 bags (last leg of a long trip) and it was a bit hard to move around the room. Also, no light in the closet made it hard to find stuff […] in the suitcase with clothes hanging above it (no where else to put a big suitcase). So if you travel light or are doing a weekend stay, I'd say go for it! Read moreGenuine Hotels.com guest review
"Liked the atmosphere"
Overall a good experience. Room service was not dependable and my bill was incorrect when I checked out. Both problems were corrected immediately when brought to their attention.Genuine Hotels.com guest review
"Great Portland Getway Hotel"
The stay was great, nice rooms and location. Being that this property is not right down town it is a lot quieter, even more so if you get an internal room. I will stay there again.Genuine Hotels.com guest review
"A Hidden Treasure in S.E. Portland"
The Hotel deLuxe was a most pleasant discovery. This was the first "getaway" that my wife an I have been able to take in over a year. We selected the hotel as being in the area we had other activities planned and based upon some other reviews. When we arrived, we immediately felt "at home". The staff, to the person, was excellent. And, even though the […] hotel was not new, it was very clean, well kept and reminded us of many wonderful classic hotels we stayed in traveling through Europe. The theme amenities harking back to the earlier days of motion pictures was a wonderful bonus as was their Sunday free screenings of classic movies. The hotel restaurant, Gracie's, was one of the best in-hotel restaurant that we have found in the US in food quality and reasonable pricing. The few days we had were a true joy in the middle of Portland's S.W. venue. It is within walking distance of a multitude of various venues. This may not be the type of hotel for everyone but it fit us perfectly and we look forward to returning when the opportunity presents itself. Read moreGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for choosing us as your getaway destination. I am so happy to hear you enjoyed your time with us and that we were able to make you feel "at home". I look forward to welcoming you back next time you decide to stay with us.
Very attentive staff.Genuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the five star review. I hope we get the chance to see you again.
"Great place to stay, great service"
This is a great hotel with a very professional staff. The location is close to downtown and Pearl District so easy walking to restaurants and attractions. Hotel desk staff is very knowledgable about restaurants and things to do and always willing to offer assistance. Valet did a great job in snow shoveling and quickly retreiving vehicles. Rooms are […] not big but still quite adequate. the high level of service makes this hotel a great place to stay, Read moreGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel I appreciate the great feedback about your stay with us during the snowstorm. Your comments regarding the service are very gracious and I hope we get the chance to extend that same level of service to you next time you are in Portland.
"Had a great stay!"
Staff was amazing! Very nice, knowledgeable, and professional. Hotel was very beautiful. My sister and I had a great stay.Genuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel I am so glad you had a great stay. I appreciate the review and hope that we see you again next time you are in town.
"Great place to stay"
Older hotel but nicely updated. Very pleasant staff. Smallish rooms but perfectly acceptable; quality linens and bedding. Pleasantly surprised to receive free internet but be prepared to pay $25/night parking at the self service garage even though sign says $12/all dayGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the feedback regarding your visit with us. I am pleased to hear you had a great stay and hope that you choose to stay with us again next time you are in Portland.
Super quiet, super spacious in the king room. Front desk just ,"okay".Genuine Hotels.com guest review
"Perfect for venturing around downtown"
The hotel and staff were very accommodating. I arrived two hours prior to check-in time and planned leaving my luggage at the front desk while venturing out. The staff already had my room available, however, and let me go up right away, which was greatly appreciated after 12 hours of total travel. The only negative I have was there was an improper shower […] liner that didn't keep all the water in the tub. I had to soak up water from the floor after my shower. Overall, this location is perfect, especially if you don't have a car. You can easily access the Max in a short distance. Read moreGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for taking the time to write such a nice review. I also appreciate the feedback regarding the shower liner. It is great to know you were able to take advantage of our location and explore the downtown area. I do hope to welcome you back next time you are visiting.
"Great hotel odd location"
I loved this hotel, it was reasonably priced, very nice with great rooms and an exceptional staff. However, the location is a bit odd. It's not in the main downtown core, it's off to the west a bit. It's not that big of a deal though as the MAX has a stop just a few blocks away. But if you're planning on stepping out of your hotel and being right in […] the heart of the excitement, this is not the hotel for you. Read moreGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the feedback and positive review. Though we are not located in the middle of the downtown area, we are centrally located between the Pearl District, Nob Hill, and Downtown, with all three being within walking distance. I am glad you enjoyed the property and do hope you decide to stay with us again.
"Convenient well maintained & restored older hotel"
This is a very nice older hotel, conveniently located for foot access to downtown, the Pearl, or Northwest Portland. I very much liked the way the hotel has been restored and maintained. There is a very obvious old-movie theme, with lots of photos from old movies. There is really not much I could say that is negative. Probably the worst thing I could […] say is that the room was small, which some people may not like. The size of the room was fine for me, and I liked that it had a bath tub. We had breakfast delivered to the room, and it too was pretty good. Read moreGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the kind words regarding your recent stay. I am pleased to hear you enjoyed the property and hope to have you back next time you travel to Portland.
"Loved our stay"
The hotel is absolutely beautiful. Rooms are lovely. Drinks in the lobby were fantastic. Staff was very friendly and accommodating. We could not have asked for a better experience!Genuine Hotels.com guest review
Perfect location, hardly ever needed a car. Very comfortable room, though on the small side and friendly hotel staff. Slept well. Quiet room. Lighting was a bit of a problem, especially in closet area. Would have preferred a room with a view but the room rate we got was very good. Would have preferred that parking across the street cost less. We didn't […] feel the need for valet service, though the young men were always very pleasant and polite. Read moreGenuine Hotels.com guest review
Very friendly staffGenuine Hotels.com guest review
"Great Experience All Around"
The hotel is within walking distance of Downtown and the Pearl. They upgraded my wife and I because we were staying for our anniversary. The room was large and clean. The bed was probably one of the most comfortable I have ever slept on. The entire staff was extremely friendly and helpful. The room included a slightly overpriced cash bar, and the onsite […] parking was a bit pricey, but other than that everything was great! I highly recommend staying here. Read moreGenuine Hotels.com guest review
"Great boutique hotel with an old Hollywood feel"
Overall, this hotel is great and a place I stay frequently when I visit Portland. Rooms are a little small, but for my trips, I only use the room to sleep and get a little work done before or after meetings, so it works well. Pricing is also typically good, so the size of the room seems fair. The surrounding neighborhood can be a little unsavory. Nothing […] unsafe, but not a lot of resources w/in 2-3 blocks. The silver lining though, is that downtown & the Pearl district are under a 5 minute drive. Read moreGenuine Hotels.com guest review
"Lovely Boutique Hotel in the heart of Portland"
I loved staying at the Hotel deLuxe. The ambiance was great, and the staff was courteous, responsive and very professional. Dinner at Gracie's was nice, and I appreciated being able to work at my table. The room was tiny, which was not a problem for me. The bathroom was extraordinarily small and hard to move around in, but it was clean, nice and in […] sync with the vintage decor of the hotel. I would stay here again, and look forward to my next visit to Portland. Read moreGenuine Hotels.com guest review
"A bargain with the seasonal discount."
Walls are a little thin but it didn't disturb my sleep. Everything else was perfect.Genuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the positive review and feedback. We hope to have you back next time you are in the Portland area.
"Glamorous hotel, worth the price!"
I enjoyed our experience at this hotel from start to finish. Drove into town from Seattle to see a comedy show. I was running late and called the hotel to make sure everything was kosher. The front desk ensured everything was okay and upon arrival offered to order us food and call a cab to take us to the theater. The room was clean and the hotel captured […] the old Hollywood glamour I had experienced watching old movies perfectly without being too kitschy. The Driftwood Room though small, was a great place to get quality food at a decent price and had some very unique drinks. I am so glad they were open late so we could eat after the show, I am looking forward to coming back:) Read moreGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you Nashika for your kind words regarding your recent stay with us. I am so glad to hear you enjoyed the property and were able to experience the Driftwood Room. I look forward to welcoming you back on your next trip down from Seattle.
My husband, adult daughter and I stayed for 4 nights while visiting our family living in Portland. The staff was excellent - very friendly and helpful. I love that the valet parking lot is across the street from the hotel so it took only a few minutes to get the car when we wanted it. Our room, however was very small and the bathroom had room for only […] 1 person to get ready at a time. There was also no room to put toiletries for 2 people in the bathroom. The room was very clean. Read moreGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for taking the time to write a review and providing us with some helpful feedback. Your compliments concerning the service are very kind. If we have the chance to welcome you back in the future, I would love to recommend one of our Accessible Queen Queen Premier rooms. These will have larger bathrooms with his and her sinks. Again, I appreciate the feedback and would love to welcome you back for another stay with us.
Exceptional customer service; luxurious rooms; wonderfully comfortable; excellent food & drink at the Driftwood Room and Gracie's; perfect location in downtown Portland within walking distance to amazing restaurants!Genuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the five star review Susan! We would love to welcome you back sometime soon.
I don't usually like to pay a lot for a hotel but I feel like this hotel was worth it. It was nice, clean, and had very friendly and helpful staff. I had a hard time sleeping because my boyfriend took up most of the bed (it was kinda a sinkhole mattress), so I went down to the lobby for a toothbrush and water bottle and they were very nice for it being […] 3am! We ate breakfast in the morning at Gracie's and it was amazing and worth the money. I love spending that much money on a place and food and feeling it was well spent. Read moreGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you Angela for the feedback and compliments regarding your recent visit. It is great you were able to dine in Gracie's during your stay and found it to be a great value. If you are ever back in the Rose City, we hope to see you again.
"Absolutely stunning and a great location"
I absolutely LOVED everything about this hotel. I honestly felt like I was getting a celebrity treatment while here. My boyfriend and I took a trip to Portland for my birthday and it was so amazing. The hotel was beautiful, the bar downstairs was so cute, and the restaurant was as gorgeous as the food was delicious. The location was prefect as it was […] a short walk to Downtown where my boyfriend and I visited a few brew pubs and bars. It was gorgeous all around. We rented a car and always found parking right outside. The decor was to die for. I loved the old Hollywood feel (we're from Los Angeles). The staff were among the nicest people I've met and always greeted us when we left and returned. They were extremely courteous. I really enjoyed the fact that we were given the option to have housekeeping and chose to be a little more eco-friendly with not having our sheets or towels changed. Although we didn't use room service, I loved that ice cream was on call 24/7. The honor bar was great and had things you needed in case you forgot (i.e. a toothbrush, tooth paste, beer, wine, snacks, etc.) I couldn't think of a better place to stay when visiting Portland and I don't think I'll stay anywhere else. Read moreGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the great review, it is so flattering. We are so happy to know we were able to help make your birthday one to remember. Next time you head up our way, we will be sure to welcome you back.
I stayed there two nights for a business trip. The room was nice and clean and the bed was very comfortable. The staff at the front desk and restaurant were also very friendly.Genuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the review. I am so glad to hear you had a great stay with us. We look forward to the opportunity of welcoming you back on a future business trip.
Loved this place. best hotel in Portland in my opinionGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the high praise. We would love to see you again.
Very pleased with the Hotel and staff, I have stayed at most of the downtown hotels and have made this one my regular stay when in Portland, cant beat the price and location, very easy walk to most of downtown.Genuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the great review and making us your regular spot to stay. We look forward to welcoming you back next time you're here.
"small but sweet"
Splurge for a suite if you can, cause the rooms are small, but other than that this hotel was wonderful. Oh and we were next to the elevator (on the top floor) and it really didn't disrupt us at all.Genuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel I appreciate you feedback and am glad to hear the elevator did not disrupt your stay. Hopefully we will see you again if you ever travel back to Portland.
"Perfect location and really nice hotel"
It is right downtown in Portland on the SW corner. Great bar at the hotel and delicious food. Friendly staff and very clean. Rooms are small since it is a very old hotel but nicely put together. Would stay here every time I could to portland.Genuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the feedback about your stay. I am glad to hear you were able to check out the Driftwood Room and enjoyed it. We do hope you to see you again soon.
"convenience in the city"
We were most impressed with the restaurant menu, very good food and fast service to the table . Although the theme was interesting and fun, the in room décor was a little off.Genuine Hotels.com guest review
The hotel stay was great. But, we had to pay for our own parking, which was very expensive. I wish that the hotel would have informed us of the parking situation.Genuine Hotels.com guest review
"What more could you ask for in a boutique hotel?"
My wife and I always stay in boutique hotels when we travel and our December 2013 stay at this one did not disappoint. The decor, friendly staff, convenient location to all the must-see destinations in Portland, and excellent on-site restaurant make this a five hotel. If you want a super-sized room or bathroom, look elsewhere. If you want a cozy, charming […] hotel with tons of atmospher and ambiance, choose Hotel deLuxe! Read moreGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for staying with us and taking the time to write such a great review. I am glad to hear you were happy with your room and also got to dine in Gracie's. Next time you and your wife visit the Rose City, we would love to welcome you back.
Excellent spot and great serviceGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the feedback. I am happy to hear you found the property comfortable and thought the service was great. We look forward to the chance of welcoming you back some time soon.
"Pretty hotel a stone's throw from central downtown"
I actually booked this hotel for my parents. We were in Portland for the weekend and since my dad's big birthday was coming up, decided to treat them to a night on the town and stay at the Hotel DeLuxe. They stayed on the top floor in a King feature room. They both said the view was nice, room was very clean, but that there was a room noise keeping […] them up. Seems the snoring or something could be heard from the vents. All in all, seemed they had a nice stay but unfortunately not a stand-out wow factor or anything. Slightly disappointed. Read moreGenuine Expedia guest review
The hotel was great but the bar downstairs has the best food and bartenders. We are from New Orleans so we know both and this place has it. Wish we could come back more often.Genuine Expedia guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the great review. I am so glad to hear you enjoyed the Driftwood Lounge. We would love to welcome you back next time you get the chance to visit Portland again.
Wonderful experience, great location. Loved the old Hollywood décor. Wonderful bed and bedding. A bit small otherwise it was a great experience.Genuine Expedia guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for taking the time to write a review. I am glad to hear you enjoyed the hotel and had a wonderful experience. We do hope to see you again sometime soon.
Great...would have liked a bathtub. The staff were very helpful and accommodating. I appreciated the valet guys for their help. thanksGenuine Expedia guest review
"Hotel DeLuxe in Portland, OR"
Had a great time at Hotel DeLuxe. The room was a little chilly at night but other than that it was very nice and the hotel staff was very pleasant. The Driftwood lounge gets packed but they have great beers and burgers. The mushrooms were the best.Genuine Expedia guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the review. I am glad you enjoyed your stay, the Sizzling Forest Mushrooms are always a hit. We hope to see you again some time soon.
"Close enough to downtown"
This hotel is located close enough to walk downtown for breakfast, dinner, or a movie. Some people might call it a long walk but it was just right for me. Public transportation is right outside the door, including the train to the airport. The parking is expensive, $25/night so consider that when you are looking at rates. The garage is across the street […] so bring an umbrella. Read moreGenuine Expedia guest review
Response by Hotel deLuxe, a Provenance Hotel I am glad you enjoyed your stay and found our location to be convenient while you were here. If needed, our doormen always have complimentary umbrellas at the door for our guests. Thank you taking the time to provide us with some feedback. We look forward to the chance of welcoming you back.
"Great hotel, great location!"
I loved just about everything about my stay here. Helpful, friendly staff. Comfy bed. Convenient downtown location. My only complaints: very small bathroom and not enough outlets - but of course I realize it's an old building and there's not much they can do about that!Genuine Expedia guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the feedback. The beds are very comfy and I am glad you enjoyed them. We hope you to see you next time you are in town.
"It doesn't get better than this !!"
Upon entering the hotel the doorman was right there to greet us and carry our luggage. Entered a beautiful lobby of days gone by. All the reception staff was so pleasant and friendly. Was upgraded to a King Room. Wanted to answer any questions we might have so nice,always with a smile. What a room view of the city,. Room was spotless. I know because […] I was a housekeeping director for 30 years.Room service superb, timely with a great attitude and great pricing. Driftwood lounge great, happy hour with bar menu very extensive. Staff friendly and helpful on any questions on sites to see or place to eat. Gracies dining room superb, great menu, great service, great 40's music playing in the background. When leaving or entering hotel could never beat the doorman to the door, sure tried though. Best location to town, all points of interest. Met line 2 blocks away to come from train station or airport. We have stayed in quite a few hotels over the years and this ranks in the top 2 for all around total experience. I would like to thank , Michael, Jerry, Trent , Ryan and al the other staff that made our stay fantastic. Will be going back in lsummer and will stay at the Deluxe. They should post a motto there stating." We are what we repeatly do, excellence is not a act but a habit., They proved this to do be so. My only conern would be todays delight is tomorrows expectation, but I know I won't have to really worry about that with the staff and service at the hotel Deluxe. Read moreGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Your review is so kind, I truly appreciate that. I will make sure to pass your praise on to the staff. To hear this from someone with such a lengthy hotel background is quite the compliment. We look forward to the chance of living up to and surpassing the expectations set by this stay.
Absolutely beautiful hotel. Actually ran into Reese Witherspoon shooting a scene for an upcoming movie in the hotel's bar, Driftwood Room! We had a corner King Feature room, which was quite large. Very comfortable bed, clean bathroom, and classy furnishings. The hotel staff was extremely friendly and helpful. Would definitely stay here again!Genuine Expedia guest review
Response by Hotel deLuxe, a Provenance Hotel I appreciate you taking the time to write such a kind review, and it sounds as though you truly had a great experience. Next time you are in Portland, we hope to be able to welcome you back.
"Excellent Historic Hotel in Downtown Portland."
My wife and I stayed at this hotel for our Tenth Anniversary and Loved it, The room was beautiful, and the bed was very comfortable with white linen and better than average pillows. We stayed over night and enjoyed it. The next morning was had breakfast at the dining room and the meal was perfect.Genuine Expedia guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the kind words. I am so happy we were able to be part of such a special occasion.
"Absolutely fabulous hotel experience"
What a lovely and glamorous place to stay! The quality of service was excellent--very friendly and accommodating. On numerous occasions they brought out a map and assisted us with restaurant locations or suggestions of great places to visit. The room was beautiful--be sure to upgrade to the queen suite, you won't be disappointed. It was great to have […] a separate living room area to relax and unwind in before going to bed. The bathroom products were fantastic too--high quality and smelled great. Street parking was never a problem for us, even overnight. This will be the only hotel I will ever stay at in Portland! Read moreGenuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel I appreciate the great review and am glad to hear you enjoyed the Queen Premier Suite. If you are ever back in the Rose City we hope to have the chance to welcome you back.
"Throwback to Hollywood's Golden Era"
The hotel is small but elegantly appointed. Things feel classic and the rooms while small have everything you need (who spends all their time in their room, right?).Genuine Expedia guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for taking the time to provide us with some feedback about your stay with us. If you are ever visiting Portland again we would love the chance to welcome you back.
"Loud elevator, very cold bathroom"
This room was right behind the elevator, which needs better insulation and isolation. During the nights we were there, I was roused from sleep several times by the sound of the elevator starting up and the door opening. Additionally, the marble-and-porcelain bathroom, which had no heat source, is on an outside wall and became frigid overnight even with […] the bathroom door open to our room. Either a space heater needs to be installed, or floor heating should be added. It's an unusable bathroom on cold mornings without throwing a towel on the floor. It's also extremely small. I stayed here because floors were being replaced in our nearby apartment; should the need arise again, I'll stay elsewhere and advise friends and family to seek alternate lodging. Doesn't live up to its hype. Read moreGenuine Expedia guest review
Response by Hotel deLuxe, a Provenance Hotel I am so sorry to hear that you were displeased with your stay. Please accept my sincere apology that we did not live up to your expectations. We do have many room types and layouts to select from, and our staff is happy to help select the perfect room for our guest's needs.
"great location on foot or by car"
Love the nostalgia of this place with it's old movie theme ! Wonderfully cozy room, excellent service !Genuine Hotels.com guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for the positive feedback. I am so pleased you enjoyed your stay wit h us. and were able to take advantage of our location. We hope to see you again the next time you are in Portland.
Though small, we found the room to be comfortable. However, the bathroom was very chilly since there was no heat source.Genuine Expedia guest review
Response by Hotel deLuxe, a Provenance Hotel Thank you for choosing to stay with us and taking the time to provide some useful feedback. We hope to see you again.
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