"Great hotel, very convenient to the airport"
Nice hotel, quiet and convenient to the airportGenuine Hotels.com guest review
Unfair that I was not told that the hotel was under constructionGenuine Hotels.com guest review
"close to DTW"
My stay was fine. When I arrived at the hotel and saw that there was a lot of construction going on, I was disappointed. However, after talking with the attendants at the desk, seeing other parts of the hotel, and going to my assigned room, I was compelled to be positive. My two-night stay was as good as it could be. Very pleased.Genuine Hotels.com guest review
"Decent stay for the price"
Clean room with a spotless bathroom in a quiet environment, but no refrigerator or microwave which is a major downside. Renovations were taking place in the common areas, so maybe updates are coming to the rooms as well.Genuine Hotels.com guest review
It was clean but it was Within a reperation and reseption etc.... Was temporaryGenuine Hotels.com guest review
Room was clean and bed was comfy. The tub, however, had hair on the bottom and stuck to the wall (like leftover from wiping). The construction was ok. Didn't know where to go in the morning as the hallway I used to come in was blocked off the next morning. Staff was not attentive to helping and front desk was not in a rush to handle check out. Overall […] I gave it a 4 rating as I stated, the beds were comfy. I probably won't return to this particular Marriott. Read moreGenuine Hotels.com guest review
There were major renovations going on at the time of my stay. I was on a floor where the room across from me and several rooms next to me were being renovated. I woke up at 8:00 to the VERY loud sound of jackhammers in the very next room. Had I known about the construction, I certainly wouldn't have stayed. I'm certain I was given the room I was given […] on a construction floor because I only paid $190 per night. I'm sure the regular paying patrons got rooms on floors not being renovated. The great thing is, I'm sure once the renovation is done, the hotel will look GREAT!! Too bad I got there when I did. Read moreGenuine Hotels.com guest review
the girl at the front counter was amazing (marchele) she went above and betondGenuine Hotels.com guest review
was very disappointed that the pool was closed for renovation - at the end of JuneGenuine Hotels.com guest review
"Pool under renovation"
Mostly a great stay, but I was disappointed that the pool and hot tub were under renovation, and the website didn't mention that. Guests can use the pool at the Courtyard next door but it is a separate property and doesn't have a hot tubGenuine Hotels.com guest review
The carpet was gross in my room, the rest of the hotel was ok.Genuine Hotels.com guest review
The hotel is one of the best airport hotels we've stayed in. Even though they are going through some renovations, I found the it nice to stay in. Bed very comfortable, we didn't want to leave it. I will most definitely stay there again.Genuine Expedia guest review
Checking in was very pleasing. The employee was very friendly. However, there were spider webs in the corners of my room. The iron didn't work and when I called the front desk and asked for an iron, it took 20 minutes before the lady brought 2 more irons to the door and told me "one of them should work." The next day when I checked out at 4:00am, the […] employee was in the back sleep. I had to say, "excuse me twice" to get her attention to come to the front desk. When she did, she had an attitude and failed to give me a receipt. Read moreGenuine Expedia guest review
"Great Hotel but Currently Under Renovation"
We stay at this Detroit Metro Airport Marriott frequently. We like the hotel and the staff is always attentive. The rooms are clean and the amentiies including the fitness center and pool area are always functional. The hotel however is currently under renovation. We noticed the lower rate for the hotel and suspected it was due to renovation but stayed […] anyway. We didn't hear a lot of noise. The concierge lounge has been moved to the lobby area instead of the fourth floor so it is smaller but that is not really a problem. The new finishes for the rooms and common areas are going to be very nice. I am looking forward to our next visit to see the transformation. Read moreGenuine Expedia guest review
"Nice But Remodeling"
Hotel is nice. But they are in the middle of a remodel.Genuine Hotels.com guest review
This hotel is ok, if you are not looking for much and just want a place to sleep.Genuine Expedia guest review
Response by Detroit Metro Airport Marriott Meg, Thank you for providing us feedback regarding yuor recent stay. We very much appreciate your positive comments on our high level of staff service. I do apologize that your experience with our morning breakfast was less than desireable however. I will certainly direct your comments to the attention of our Outlets Manager so that we may continue to improve and develope our services.We hope that you will travel with us again in the near future. Best Regards, Elisabeth Darling Assitant Front Office Manager
Nice room not that clean old wine bottles found under the bed. Elevator under construction.Genuine Expedia guest review
"Easy airport overnight"
Hotel was clean and very accommodating-- quick access to airport-- no sound of planes over headGenuine Expedia guest review
"Great place to stay prior to flying out of detroit"
Nice and clean hotel, comfortable bed with very warm hot tub and pool. we will be staying here in future when flying out of detroit metro.Genuine Expedia guest review
Enjoyed our stay here. Staff is super friendly and curteous. Rooms are nice. Beds are very comfortable.Genuine Hotels.com guest review
"Nice hotel but!!!"
The hotel was very nice, the staff were very helpful. It's very close to the airport, shuttle make trips ever 15mns, the price wasn't great after all because there's no fridge or microwave in the room.Genuine Expedia guest review
"Great Value, Comfort and Convenience."
I stayed overnight for a early morning flight, check in was quick and accomodating, had room and floor choices. Very clean modern and rather upscale hotel.Genuine Expedia guest review
"Nice and comfy"
This was our first time to Detroit and we lives this hotel. The staff was super friendly and sweet to my kids. I will def stay here again if we go back!!Genuine Hotels.com guest review
"Terrific airport hotel - Would highly recommend"
From check-in to restaurant dining to airport shuttle, the staff were all extremely attentive. The room (king-size bed) was extremely comfortable, with the arrangement of furniture that made the sleeping area feel separate from the bathing area. The dining room/bar had food and drink specials that were delicious. I would highly recommend this hotel […] for anyone who needs to stay close to the airport. Read moreGenuine Hotels.com guest review
"Nice hotel getting ready for a major renovation"
I have stayed at this Marriott many times and find it very comfortable. Very convenient to the airport. Yes, you can hear plane noise, depending on the flight paths, but you really do get used to it. I had a restful night and enjoyed a free breakfast buffet the following morning. I found out this hotel is undergoing a major renovation at the end of […] April, lasting approximately one year! So be forewarned! Looking forward to seeing some "construction specials." Read moreGenuine Expedia guest review
"comfortable place to stay"
The Marriott as a quiet, comfortable place to stay.Genuine Hotels.com guest review
Easy to reserve and very comfortable stayGenuine Hotels.com guest review
"Nice place to stay....."
Clean and close to th airpoort. It was only $100 for the night.Genuine Expedia guest review
"Great airport hotel"
Shuttle was great, staff very friendly and helpful. It could use a little updating! Would definitely stay there again!Genuine Expedia guest review
"Close to the airport and reasonable price but.."
Hotel staff service was disappointed. Hair dryer was broken and call the front desk for replacing. The lady said someone will bring it to you but no one brought the dryer. Coffee at lobby was terrible, breakfast quality was also not good. I will stay courtyard next to them next time.Genuine Expedia guest review
Response by Detroit Metro Airport Marriott Please accept our sincere apologies for the difficulties you encountered while staying with us. It is alway our goal to create a problem-free stay for all of our guests and it is clear we failed to deliver that to you. I have passed this information on to our Housekeeping and Front Desk team, and we are working diligently to prevent these types of issues from happening in the future.
Very good.Genuine Hotels.com guest review
"Not a good experience"
I reserved two king rooms through expedia and paid for that. Hotel staff said no kings available. When I mentioned I reserved and paid for king rooms, staff said it wasn't their problem. Very rude and inconsiderate staff. Facility was nice, safd and reservation experience was not.Genuine Expedia guest review
Response by Detroit Metro Airport Marriott Thank you for your response. I was sorry to hear that you were not able to get the room type you requested, as well as the response you received from our staff. Our goal is to ensure a problem free stay and I apologize that was not delivered to you. Thank you for the kind words regarding our facilities.
"Convient and comfortable hotel"
Great place to stay if you need to be close to the airport. The staff was excellent in all respects.Genuine Hotels.com guest review
Response by Detroit Metro Airport Marriott Thank you for the kind words regarding our staff. We strive to deliver a positive guest experience, and I am pleased we came through for you during your visit.
"Missed Flight? OK for a night"
Shuttle was not 100% on time, but close enough to the airport that the 15 mintue wait did not affect our travel plans. It also filled up VERY fast so make sure you get in line in advance if you are on a tight schedule. Bar was nice, food was lame, waitstaff was slow. Room was very small as were the beds, but the beds were comfortable and clean. There […] were pleanty of towels and the shower was clean. Every vending machine on every single floor was completely sold out of beverages. *We missed our connecting flight and had to find somewhere to stay or sleep at the airport. It was worth the money to sleep in a bed and have a hot shower. Read moreGenuine Expedia guest review
shower was week not enough spray. had to switch to two rooms because bathroom was dirtyGenuine Expedia guest review
"Very good option near DTW."
We were stuck in Detroit after a business trip to NYC because we couldn't drive home to Toledo, Ohio due to weather-based road closures. Although this Marriott is not the nicest Marriott (by far, to be honest), the staff was extremely friendly and helpful, and the hotel had everything we needed--late night food and beverages, free wifi, clean, comfortable […] rooms, and a fitness center. I was so relieved to have a place to stay close to the airport and even more relieved that it was nice and a not a dump, as many hotels close to the airport are. Read moreGenuine Expedia guest review
"Quick Stay Before Flight"
Room was a little small but very clean and the bed was extremely comfortable! Worked great for a one night stay before an early flight. Free shuttle was offered every 20 minutes.Genuine Hotels.com guest review
Extremely friendly staff. Made the stay -- an involuntary flight lay-over -- as pleasant as possible.Genuine Expedia guest review
"Very accommodating and comfortable"
The staff was top-notch - they offered the things we needed as "stranded" travelers - toothbrushes, toothpaste, etc. And, there was a huge urn of hot chocolate in the lobby. It really hit the spot after a rather miserable day.Genuine Expedia guest review
"convenient and close to airport"
stay was fine. lights over headboard didn't work. all in all, comfortable stayGenuine Hotels.com guest review
"Great hotel near Detriot Metro Airport"
This is the only hotel we stay at now when we have relatives fly into Detroit. The hotel staff are very helpfull. The facility is clean and well kept. The evening food was good at the Pub. The beer was outstanding. The morning breakfast was also very good.Genuine Expedia guest review
They kept chargong me for things on my credit card that i did not purchase very bad customer service will never stay there againGenuine Expedia guest review
Great place to stay! Loved the hotel and the interior. Would definitely stay there again.Genuine Hotels.com guest review
"close to airport"
We enjoyed our stay. Check in was fast, staff was very professional and courteous. We were there during a snowstorm and shuttle bus driver went above his duties by driving my right to my car.Genuine Hotels.com guest review
"Go for the price"
The other views are all right about the small rooms an tired decor. If you can get a great rate, it is very convenientGenuine Hotels.com guest review
This hotel is moderately upscale and is clearly targeted at the business traveler. Room was small but nicely designed and clean. Only significant issue I had was finding electrical plugs. I found them behind the nightstands and on my last day of my stay under a ledge by the desk. Internet is 12.95 if you want to do anything besides check internet mail. […] Slow speed is free. Pub on premises is good Irish themed pub / restaurant. They have many lights but unless you open the blinds it is like dusk in the room all day. Read moreGenuine Expedia guest review
"GREAT BED!! CLEAN AND FRIENDLY"
We stayed here before our trip to Jamaica and on the night we got back. Parked the truck there the whole week. Staff was friendly and the room was clean. My wife loved the bed and sheets. Very cozy.Genuine Hotels.com guest review
"Last minute booking"
After finding myself stuck in Detroit for the night due to weather delays and the ensuing long wait for my bag to come out of baggage handling the Marriott was a welcome relief. It was late so I had to rely on what they had in the gift shop for an evening meal which was limited to candy bars and cinnamon rolls. The room was very comfortable and I would […] had liked to have stayed a little longer but had to get up 4 hours later to go and catch my flight. Read moreGenuine Expedia guest review
"Nice hotel near the airport"
This is a very nice hotel close to the airport with free parking and free shuttle service. It was very quiet, and we did not hear planes that other guests in a nearby hotel complained of.Genuine Expedia guest review
"Would stay again"
Location was convenient, staff friendly and helpful. We would stay here again when flying out of Detroit. Thanks,Genuine Hotels.com guest review
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