was very disappointed that the pool was closed for renovation - at the end of JuneGenuine Hotels.com guest review
"Pool under renovation"
Mostly a great stay, but I was disappointed that the pool and hot tub were under renovation, and the website didn't mention that. Guests can use the pool at the Courtyard next door but it is a separate property and doesn't have a hot tubGenuine Hotels.com guest review
The carpet was gross in my room, the rest of the hotel was ok.Genuine Hotels.com guest review
"Nice But Remodeling"
Hotel is nice. But they are in the middle of a remodel.Genuine Hotels.com guest review
"Great place to stay prior to flying out of detroit"
Nice and clean hotel, comfortable bed with very warm hot tub and pool. we will be staying here in future when flying out of detroit metro.Genuine Expedia guest review
Enjoyed our stay here. Staff is super friendly and curteous. Rooms are nice. Beds are very comfortable.Genuine Hotels.com guest review
"Nice hotel but!!!"
The hotel was very nice, the staff were very helpful. It's very close to the airport, shuttle make trips ever 15mns, the price wasn't great after all because there's no fridge or microwave in the room.Genuine Expedia guest review
"Great Value, Comfort and Convenience."
I stayed overnight for a early morning flight, check in was quick and accomodating, had room and floor choices. Very clean modern and rather upscale hotel.Genuine Expedia guest review
"Nice and comfy"
This was our first time to Detroit and we lives this hotel. The staff was super friendly and sweet to my kids. I will def stay here again if we go back!!Genuine Hotels.com guest review
"Terrific airport hotel - Would highly recommend"
From check-in to restaurant dining to airport shuttle, the staff were all extremely attentive. The room (king-size bed) was extremely comfortable, with the arrangement of furniture that made the sleeping area feel separate from the bathing area. The dining room/bar had food and drink specials that were delicious. I would highly recommend this hotel […] for anyone who needs to stay close to the airport. Read moreGenuine Hotels.com guest review
"Nice hotel getting ready for a major renovation"
I have stayed at this Marriott many times and find it very comfortable. Very convenient to the airport. Yes, you can hear plane noise, depending on the flight paths, but you really do get used to it. I had a restful night and enjoyed a free breakfast buffet the following morning. I found out this hotel is undergoing a major renovation at the end of […] April, lasting approximately one year! So be forewarned! Looking forward to seeing some "construction specials." Read moreGenuine Expedia guest review
"comfortable place to stay"
The Marriott as a quiet, comfortable place to stay.Genuine Hotels.com guest review
Easy to reserve and very comfortable stayGenuine Hotels.com guest review
"Nice place to stay....."
Clean and close to th airpoort. It was only $100 for the night.Genuine Expedia guest review
"Great airport hotel"
Shuttle was great, staff very friendly and helpful. It could use a little updating! Would definitely stay there again!Genuine Expedia guest review
"Close to the airport and reasonable price but.."
Hotel staff service was disappointed. Hair dryer was broken and call the front desk for replacing. The lady said someone will bring it to you but no one brought the dryer. Coffee at lobby was terrible, breakfast quality was also not good. I will stay courtyard next to them next time.Genuine Expedia guest review
Response by Detroit Metro Airport Marriott Please accept our sincere apologies for the difficulties you encountered while staying with us. It is alway our goal to create a problem-free stay for all of our guests and it is clear we failed to deliver that to you. I have passed this information on to our Housekeeping and Front Desk team, and we are working diligently to prevent these types of issues from happening in the future.
Very good.Genuine Hotels.com guest review
"Not a good experience"
I reserved two king rooms through expedia and paid for that. Hotel staff said no kings available. When I mentioned I reserved and paid for king rooms, staff said it wasn't their problem. Very rude and inconsiderate staff. Facility was nice, safd and reservation experience was not.Genuine Expedia guest review
Response by Detroit Metro Airport Marriott Thank you for your response. I was sorry to hear that you were not able to get the room type you requested, as well as the response you received from our staff. Our goal is to ensure a problem free stay and I apologize that was not delivered to you. Thank you for the kind words regarding our facilities.
"Convient and comfortable hotel"
Great place to stay if you need to be close to the airport. The staff was excellent in all respects.Genuine Hotels.com guest review
Response by Detroit Metro Airport Marriott Thank you for the kind words regarding our staff. We strive to deliver a positive guest experience, and I am pleased we came through for you during your visit.
"Missed Flight? OK for a night"
Shuttle was not 100% on time, but close enough to the airport that the 15 mintue wait did not affect our travel plans. It also filled up VERY fast so make sure you get in line in advance if you are on a tight schedule. Bar was nice, food was lame, waitstaff was slow. Room was very small as were the beds, but the beds were comfortable and clean. There […] were pleanty of towels and the shower was clean. Every vending machine on every single floor was completely sold out of beverages. *We missed our connecting flight and had to find somewhere to stay or sleep at the airport. It was worth the money to sleep in a bed and have a hot shower. Read moreGenuine Expedia guest review
shower was week not enough spray. had to switch to two rooms because bathroom was dirtyGenuine Expedia guest review
"Very good option near DTW."
We were stuck in Detroit after a business trip to NYC because we couldn't drive home to Toledo, Ohio due to weather-based road closures. Although this Marriott is not the nicest Marriott (by far, to be honest), the staff was extremely friendly and helpful, and the hotel had everything we needed--late night food and beverages, free wifi, clean, comfortable […] rooms, and a fitness center. I was so relieved to have a place to stay close to the airport and even more relieved that it was nice and a not a dump, as many hotels close to the airport are. Read moreGenuine Expedia guest review
"Quick Stay Before Flight"
Room was a little small but very clean and the bed was extremely comfortable! Worked great for a one night stay before an early flight. Free shuttle was offered every 20 minutes.Genuine Hotels.com guest review
Extremely friendly staff. Made the stay -- an involuntary flight lay-over -- as pleasant as possible.Genuine Expedia guest review
"Very accommodating and comfortable"
The staff was top-notch - they offered the things we needed as "stranded" travelers - toothbrushes, toothpaste, etc. And, there was a huge urn of hot chocolate in the lobby. It really hit the spot after a rather miserable day.Genuine Expedia guest review
"convenient and close to airport"
stay was fine. lights over headboard didn't work. all in all, comfortable stayGenuine Hotels.com guest review
"Great hotel near Detriot Metro Airport"
This is the only hotel we stay at now when we have relatives fly into Detroit. The hotel staff are very helpfull. The facility is clean and well kept. The evening food was good at the Pub. The beer was outstanding. The morning breakfast was also very good.Genuine Expedia guest review
They kept chargong me for things on my credit card that i did not purchase very bad customer service will never stay there againGenuine Expedia guest review
Great place to stay! Loved the hotel and the interior. Would definitely stay there again.Genuine Hotels.com guest review
"close to airport"
We enjoyed our stay. Check in was fast, staff was very professional and courteous. We were there during a snowstorm and shuttle bus driver went above his duties by driving my right to my car.Genuine Hotels.com guest review
"Go for the price"
The other views are all right about the small rooms an tired decor. If you can get a great rate, it is very convenientGenuine Hotels.com guest review
This hotel is moderately upscale and is clearly targeted at the business traveler. Room was small but nicely designed and clean. Only significant issue I had was finding electrical plugs. I found them behind the nightstands and on my last day of my stay under a ledge by the desk. Internet is 12.95 if you want to do anything besides check internet mail. […] Slow speed is free. Pub on premises is good Irish themed pub / restaurant. They have many lights but unless you open the blinds it is like dusk in the room all day. Read moreGenuine Expedia guest review
"GREAT BED!! CLEAN AND FRIENDLY"
We stayed here before our trip to Jamaica and on the night we got back. Parked the truck there the whole week. Staff was friendly and the room was clean. My wife loved the bed and sheets. Very cozy.Genuine Hotels.com guest review
"Last minute booking"
After finding myself stuck in Detroit for the night due to weather delays and the ensuing long wait for my bag to come out of baggage handling the Marriott was a welcome relief. It was late so I had to rely on what they had in the gift shop for an evening meal which was limited to candy bars and cinnamon rolls. The room was very comfortable and I would […] had liked to have stayed a little longer but had to get up 4 hours later to go and catch my flight. Read moreGenuine Expedia guest review
"Nice hotel near the airport"
This is a very nice hotel close to the airport with free parking and free shuttle service. It was very quiet, and we did not hear planes that other guests in a nearby hotel complained of.Genuine Expedia guest review
"Would stay again"
Location was convenient, staff friendly and helpful. We would stay here again when flying out of Detroit. Thanks,Genuine Hotels.com guest review
"Very Close to airport!!"
I absolutely loved it here!! It was so comfortable after my long flight 'cross country....the staff was very friendly, the rooms were comfortable, it has free wi-fi..and the BEST shampoo/conditioner, and lotion..it smelled sooo good! The only complaint was the maintenance/housekeeping(?)room that was right across the hall from me..I heard it closing […] on & off throughout the night..everything else was wonderful! So wonderful that I booked again the night before my trip home! Read moreGenuine Hotels.com guest review
"Time for a refurbishment"
Comfortable typical Marriott which is a good thing but needs to be refurbished and brought to the 2000s. No work area, no easy access to power for technology one travels with.Genuine Hotels.com guest review
Once we got to hotel we were charged an additional $20 per night for anything that may accrue while we stayed, however no where in booking is this mentioned. Also there was a $2 a day fee for it being an airport hotel, which again is not noted anywhere. The $20 a night fell off when we paid, but was held on my card for the time of our stay on top of […] the cost of the room per night. I paid for breakfast for 2 per day (so we should have received 4 breakfast passes for the cost we paid) at first I was only going to be given 2, until I argued to get the other cards. When reserving the hotel I used my debit card to hold the room, at arrival I told them we were going to pay using my boyfriends card, however they went ahead and ran my car. This was for the $20 per night additional cost, and our room cost. At checkout we paid and my boyfriends account was charged right away, therefore I would have thought the hold on my account would be dropped. We checked out on a Sunday morning, not until I called to complain and request that a call be made to my bank did the hold/charge fall off my account. Almost $300 pending on my account not allowing me to use my account because of overdraft. Monday around 9pm the charge (pending transaction came off) and I was able to use my bank account again. I was very unhappy with the service, especially for the cost, I really expected more. Read moreGenuine Expedia guest review
Great beds!!! Loved to order breakfast before going to bed. Staff very friendly!Genuine Hotels.com guest review
Good location and staff was excellent, but the hotel is a bit tired and needs a redo.Genuine Hotels.com guest review
"Good for a quick stay"
The room was really small. Bed comfortable. I would stay there again if I had to overnight in Detroit, but probably not for an extended stay.Genuine Hotels.com guest review
"Great place to stay before flying!"
Very comfortable and clean. Just what was need for an overnight stay with an early flight time! Enjoyed a drink and some food, and the staff was very pleasant!Genuine Hotels.com guest review
"Thank you to the staff !"
Staff was incredibly accommodating. Loved the service. Room was clean and cozy. Will stay here again. I checked in at 2 am on the 11th. The front desk person and bellmen were wonderful!! Please commend them! Also, the shuttle driver to the airport the next afternoon (left at 11:30 ) was also extremely helpful. GREAT STAFF. Must have good management […] . Read moreGenuine Hotels.com guest review
The stay was pretty nice, no major issues. juat would like a small fridge n microwave in the room! It helps for convenience!Genuine Expedia guest review
very enjoyableGenuine Hotels.com guest review
Don't expect to eat after 1100pm they close bar food. was there Saturday. had to eat cheap pizzaGenuine Hotels.com guest review
"Convenient to Ann Arbor and downtown Detroit"
Met our needs for that area. There is nothing more to say.Genuine Expedia guest review
Nice, clean rooms. Convenient to airport... not the greatest restaurant.Genuine Hotels.com guest review
The room was clean, all the extras I asked for was in the room, the bed was mega comfortable, and the breakfast was better than any restaurant in the area it was out of this world. This will be the hotel my husband and I visit when in the Detroit area.Genuine Expedia guest review
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