Poor service in the dining room!Genuine Hotels.com guest review
It was affordable and comfortable. The location was great. The shopping area and food places were walking distance. It is one of the better Hotels in Norwalk.Genuine Expedia guest review
When I walked in looked verry nice and the people at the desk were really friendly. Did not like that they did not have free WiFi. I just got in my room and in 20 min I had some one already at the door knocking to check the room. They check it every hour I think. That's not nice even if there not checkin your room you can hear them knock on other peoples […] rooms . So I did not sleep to well. Read moreGenuine Expedia guest review
My sister and I were not impressed that there was a charge for WiFi and that there was nowhere to keep drinks cold. Staff in the kitchen was very nice, especially our server and the buffet was very good.Genuine Expedia guest review
Good greeting,quick check in. Staff professional. Breakfast goodGenuine Expedia guest review
"Very convenient for me!"
After a 7 hr drive a warm cookie definitely hit the spot. The staff was definitely great, the room was clean, but the location really was ideal for me. Having the 5 and 91 close by was the reason I booked here. I had to visit family in Riverside area, Redondo Beach and Downtown LA during the weekend and this hotel, in my opinion was perfect. The only […] suggestion I have is the gym to be more equipped with weights over 25lbs. Other than that, It was a good experience. Read moreGenuine Hotels.com guest review
It was a very nice hotel, room was clean, bed very comfortable, will stay there again..Genuine Hotels.com guest review
"Very nice Hotel"
We just stayed one night for a conference at Biola University. Every point of contact we had from arrival to check-out was very nice and the accommodations were comfortable and clean.Genuine Expedia guest review
"Over night stay for Mother's Day"
We have stayed at the hotel before and it was just as good as last time. Room was very large and clean. Beds and pillows are top notch no cheap stuff. Would stay here again in a heart beat.Genuine Hotels.com guest review
Very satisfied with the staff and the room was very clean overall very happy.Genuine Expedia guest review
"Close to freeway, good area, hotel room ok"
The hotel itself is in a great location, next to Outback which is a plus and walking distance from a movie theatre.Genuine Expedia guest review
"Nice hotel, comfortable room"
Friendly hotel staff, clean and comfortable room. Would definately stay here again.Genuine Expedia guest review
Great hotel, comfortable bedding, I usually have a hard time sleeping in a bed that's not my own while traveling, but the bed was so comfortable and with plenty of pillows for myself, that I was out like light as soon as I fell into bed! I would definitely return to the Doubletree hotel, one of the best hotels I stayed at.Genuine Expedia guest review
"Norkwalk Double Tree"
Hotel rooms seemed a little dated/tired. Common areas however were fine.Genuine Hotels.com guest review
Second time staying here and will be back for a third... Thanks!Genuine Hotels.com guest review
"Where's the H20?"
Everything was nice and plesent but i was looking for some water and couldn't none.Genuine Hotels.com guest review
The hotel was nice, clean and comfortable. It was only an overnight stay-so can't say too much. The only thing was that the ice machine on our floor was not working.Genuine Hotels.com guest review
Nice comfy place, needs remodeling . No issues at allGenuine Hotels.com guest review
"Nice very comfortable"
overall an excellent stay except the surrounding area was not as pleasant, but expected in most downtown areas in most citiesGenuine Hotels.com guest review
On the surface things were nice, but little details were not good. Drain in bathroom was slow (water up to my ankels in the shower). Had to have maintenace up for TV. Internet was not included with the room. oom looked clean in general, but corenrs were dusty (dropped something so saw how it was).Genuine Hotels.com guest review
"Worst room experience I've had!"
Counter tops were dirty and smeared, dirty paper on the floor, the room was so stuffy I could barely breathe, the cooling fan was extremely loud, the hotel is right next to the 5 Fwy and you hear loud traffic noise all night long, very poor experience. I asked the hotel for assistance the said do you want me to send a maintence engineer, I said no, […] knowing the fan was working properly just loud. Would never recommend staying there Read moreGenuine Hotels.com guest review
I loved it especially the warm cookies when we arrived.Genuine Hotels.com guest review
The rooms were very clean. The cookies are awsome. The ice machine wasn't working. When I called the front desk they offered to bring us a bucket of ice.Genuine Hotels.com guest review
Second time staying here had a good time nice staff clean hotel and cookies, yummGenuine Hotels.com guest review
Hotel staff is excellent! They are very nice and willing to please!Genuine Hotels.com guest review
"4 star for reasonable price"
Hotel is very nice, rooms are clean and comfortable. Only complaint was that my room was right next to gym which can be accessed 24 hours a day. It is amazing how much noise people can make working out at 2:00 a.m.Genuine Hotels.com guest review
The heating in the room did not function. Overall, the whole hotel was very cold. Like Siberia.Genuine Hotels.com guest review
"DoubleTree ~ Norwalk 130110-11"
It was a good value and we were comfortable.Genuine Hotels.com guest review
The whole trip was overall amazing. The only complaints I have is the Chocolate Lava cake we ordered was still cold and the center was hard. Not very impressed. And the staff and the brunch buffet was not very friendly. They didn't seem to want to be there. Other then that we had an amazing experienceGenuine Hotels.com guest review
"Overall nice hotel"
Overall pleased with my stay at this hotel. An incident came up which the hotel was at fault for but after speaking with the hotel manager everything was taken care of in a timely manner. I would definitely stay at this hotel again if I am back in the SoCal area.Genuine Hotels.com guest review
"A little secluded"
Follow directions carefully, I got lost the first night. Once you are familiar with the area it is very convienient for Freeway access and the business district. Staff was very friendly, always giving out water and cookies! Property appeared well maintained, the couch in my room appeared very warn and dirty, but everything else was very clean. Room […] service has some great items and fast delivery. Rates seem to fluctuate quite a bit, weekends are lower, weekdays are higher. Decent stay. Read moreGenuine Hotels.com guest review
"Close enough to attractions"
Overall great experience. The hotel is just off the freeway in the corner of a retail area near the courthouse. Parking is free. Our room was spacious and clean. We were a few minutes further from our destinations, but the price made up for it! Staff was friendly.Genuine Hotels.com guest review
The hotel turned off the water at 10:00 am, which was very inconvenient. This was not disclosed to us when we made the reservation thru Expedia.Genuine Expedia guest review
"Great hotel, horrible service!"
The hotel itself is really good, comfortable beds, clean rooms, complete breakfast, great interior design and all. We chose it for its convenient location between Disneyland and LA. But I will NEVER come back again because, during our stay, they charged us $4,00 for something (we never found what is was) from their restaurant and they never let us know […] about it (phone call? voicemail? post-it? Hello?!) - the very next DAY when we came back, super tired and hungry, we were locked out of our room!! Seriously, because of 4 dollars! In every other hotel in the world, the least they do is charge you at the END of your stay, when you check out. Anyway, so I was happy to pay the 4 dollars, hoping for a good night's sleep, but no - the door lock started to malfunction and we were locked out for an entire hour. In the end, we complained to the manager, who said she couldn't give us a discount or anything because we had already prepaid, and stated she'd call back the next day with means to apologize for the inconvenience - it's been 2 weeks now and I've never heard back. Read moreGenuine Hotels.com guest review
Very comfortable and affordable. Service was goodGenuine Hotels.com guest review
"Close to all locations that we wanted to go."
very happy with the hotel .Genuine Hotels.com guest review
"great for business and pleasure"
loved everything about it! clean, cheap, 4 star quality, safe and good locationGenuine Hotels.com guest review
"Close to Family"
Let me start by saying our commute was horrible. It rained thewhole time we were traveling and of course the freeways in California don't make it any better. After attending a funeral and dealing with family issues we decide to check in to the hotel. to our surprise we So we were up graded in to a junior suite our view was of the roof but hey it was […] a upgrade. The staff at front desk were just so friendly and very professional. I will stay again. Read moreGenuine Hotels.com guest review
I had a wonderful experience got upgraded to Suite for free very happy over allGenuine Expedia guest review
"awesome stay at doubletree hilton norwalk"
parking is free... rooms are awesome, very comfortable...breakfast was very good. staff was friendly.. loved the stay here.. will be back.Genuine Hotels.com guest review
"Perfect for travel between Anaheim and Los Angeles"
With a prime location between Anaheim and Los Angeles, the DoubleTree in Norwalk, CA serves for the perfect place to stay when traveling between the two cities. Disneyland is easy accessible, and isn't too far when retreating from the busy world of the amusement park. Meanwhile, Los Angeles is up north, making it easy to go back and forth in betwee […] n. Read moreGenuine Hotels.com guest review
"Not well kept!"
The hotel at a glance looks good, however, there are many bad things with it. The lobby looks really nice. The room seemed okay. The throw on the bed seemed really old and overused. The carpet had a big stain on it, the water took forever to heat up, the room smelled like urine, and under the covers we found nail clippings. It seemed that it was not […] clean and we felt really uncomfortable so we left. Read moreGenuine Expedia guest review
Enjoyed my overnight stay. Room was clean and the bed/pillows were comfortable. Will definitely come back. Plus...the AMC 20 theatre is just walking distance from the hotel!!!Genuine Hotels.com guest review
I would stay there again. Staff was awesome and gave us many of their signature cookies! Was close to a movie theater and outback and a quick ride to a freeway. Breakfast was totally yummy! Of course you cant do much about the manners of the guest ... very cool placeGenuine Hotels.com guest review
VERY NICE HOTEL.. NEAR THEATER ... FREE PARKING... FREE STARBUCKS COFEE AND TEA IN THE MORNING AT THE LOBBY..Genuine Expedia guest review
Excellent.Genuine Hotels.com guest review
"Decent hotel for all types...."
Lovely hotel in a great position, just a bit too much noise from h/way 5 even with the window shut. Otherwise a great stay at this hotel. Local shops close by, walmart, target and plenty of choice in places to eat.Genuine Expedia guest review
"good choise to stay"
I stayed for one night only but the service was excelent . The bed was just right, showers have a good presure,and the room was clean and was a good size room too.medium size I check in about 4:00 pm and check out at 10:30 am.Genuine Expedia guest review
Courteous and helpful staff but the rooms were bit shabby and I had paid for executive floor, but the executive club was not openGenuine Hotels.com guest review
"close to the people we were visiting"
hotel location clean roomGenuine Hotels.com guest review
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