Staff was friendly, hotel was clean overall great experience.Genuine Expedia guest review
"in the middle"
Excellent accommodations.but drinks were way over priced especially for less than average wine. Excellent location to many attractions and the beaches. Major problem with road construction but not fault of hotel. Excellent room prices; would stay there again but bring my own wine.Genuine Hotels.com guest review
"Great hotel in Norwalk"
Great spot. Near restaurants and movie theaters including IMAX. Super clean. Great central location. Visit family that live in Downey and Whittier.Genuine Expedia guest review
Only problem. .....no security our motorcycle s were rite in front an out of the 18 bikes 4 got vandalized. ......how bout security camerasGenuine Hotels.com guest review
"Great Service, Clean, But..........."
Overall or service and the staff were fantastic, however think twice before staying if you care about the security of your vehicle in the parking lot. We went on a motorcycle run in honor of a fellow fallen officer. About twenty rooms were rented and we were told there was security. In fact there was a patrol car however NO CAMERAS. Cameras would have […] gone a long way in catching vandalism done to several bikes at the time of offence. Something to think about. Read moreGenuine Hotels.com guest review
"overall great place.."
Great place!!Genuine Hotels.com guest review
I was there for only one night, but it was great. It was one of my best friends wedding. We decided to stay there because it was close to the banquet. After a long day I had I wonder sleep.Genuine Expedia guest review
"Comfy and quite"
The staff were all so helpful and polite. A few of them were just amazing. It shows when people enjoy their jobs. There is a young man named Daniel who is incredible. He took time to answer all of my questions. He is wonderful. The hotel it self is clean and very comfortable. I really enjoyed my stay there. Would stay there again. Only thing I would […] change would be the pool. It is small and was kind of dirty. It would be nice to have some more seating for guest outside as well. Read moreGenuine Expedia guest review
"Truly centrally located, airport, Disney,pasadena"
I had business in multiple cities no problem getting anywhere. was also able to taken in a show from the best mariachi in the North America for that matter the world, "El Mariachi Sol De Mexico" has shows 4 days a week. at a place called Cielito Lindo 15 minutes away in El Monte California. shhhhhhhhh free show for the price of a meal. when they came […] to Chicago they were $100 a ticket per person. Read moreGenuine Expedia guest review
a bit noise perhaps room close to highway.. others not bad.Genuine Hotels.com guest review
"Beds like butter"
The beds were soooo comfortable, and service was amazing! Clean rooms.Genuine Hotels.com guest review
"Best hotel experience ever!!"
the beds feel like heaven. we never got bothered once. no noise. overall the best hotel experience we've had...and we've had a lot!Genuine Hotels.com guest review
We were joined by 2 members of my family and requested rooms on the same floor, everything was done to accomidate us at the front desk without problems. The rooms were very clean and the bathrooms are huge, even though or room window faced the 5 freeway, we were not bothered by the traffic noise.Genuine Expedia guest review
"Great Location & AWESOME Service"
We really enjoyed this hotel, the staff was so helpful and courteous!Genuine Hotels.com guest review
We loved it stayed on the top floor cookies were amazing! Pat at the night shift is a legend lolGenuine Hotels.com guest review
"Please do not stay here"
I have stayed in a few double Tree hotels and they were actually quite nice but this is an exception. Reasons are: 1. Hotel Reps are not very helpful nor professional. 2. Hotel Room is super dirty. 3. Smells like sewer. 4. Maintenance is zero. 5. Shared parking with the movie theater in front of the hotel makes parking a migraine. It's a little far […] from the center of Los Angeles. Read moreGenuine Hotels.com guest review
This was my first time at Double Tree in Norwalk. I can't think of anything negative to say. The room was very clean. The bed was way so comfortable for me. I was by myself. Staff here was very professional and very polite. Parking is great. I spent two days at Double Tree and would do it again. The only thing that I did not like is that all around […] that L.A. (SoCal) area people drive like there is no tomorrow to say it lightly. Read moreGenuine Hotels.com guest review
"Nice local hotel"
I live nearby and chose to stay here because it's close to restaurants and the movies theatre. The room was very nice considering it's price and location. Staff is amazing! And the cookies when you check In are amazing!Genuine Expedia guest review
"Pleasant hotel close to freeway"
The staff was very friendly . Our room was nice and room service quick . I would definately return for another stayGenuine Expedia guest review
Loud fans and heatersGenuine Hotels.com guest review
"I want my money back"
Had I actually had a stay I might have an opinion. I booked my trip for the 28th and 29th. How it was reserved for the weekend beforehand will always be a mystery to me. Now i have no room and I'm being charged for $252 for two nights that I didn't stay in a room. I. WANT. MY. MONEY. BACK.Genuine Hotels.com guest review
I was expecting more for the price that I paid, I thought that the room was going to be bigger.Genuine Hotels.com guest review
"WHAT? Can you speak up?"
First off, the staff is EXCELLENT and very helpful! My only "complaints" is that the AC unit in the room was deafening to the point I had to turn it off in order to sleep. Then, the night before I was to check out, the bathroom ceiling started leaking. The staff jumped on it right away (apparently a pipe burst on the roof above) and volunteered to move […] me but as I was checking out in 8 hours, I didn't see the need. Other than that, I enjoyed the place. Read moreGenuine Hotels.com guest review
"no buffet breakfast"
After all the price of the stay a free breakfast should have been includedGenuine Hotels.com guest review
"Perfect for the Price"
Location is tucked behind other buildings but if it wasnt for the height of the building i wouldnt have found it. Parking is free =). The service i have to say was awesome. Very kind introduction and beautiful lobby. I wasnt offered a luggage cart when it was obvious i needed one. The room i booked had a bed smaller then i thought and within 10 min […] we had keys to a new room close by at no additional charge. There is only one kids channel on their tv so i had to purchase a show because the channel they did have wasnt age appropriate for my kids. im short so putting on make up or contacts is easier on tall mirrors so i can get closer to see what i was doing, this room didnt have one of those types of mirrors. A Tall mirror plus outlet, table, better lighting near by is the only improvement i would suggest=) Read moreGenuine Hotels.com guest review
We stayed over New Year's week. Many of the other hotels were exorbitantly expensive. Our minisuite was very nice and the price was reasonable. Staff was friendly and the restaurant served great food.Genuine Hotels.com guest review
Pretty much 30 mins from beaches and other key tourist locations. Staff was very friendly and accomodating.Genuine Hotels.com guest review
"Good for the price"
Is want you need if don not want to spend so much. Comfortable and nice place.Genuine Expedia guest review
My sister & I usually stay here when we visit the area. It is about 15 minutes from Disneyland, so it is an easy drive in case you want to include that in your visit. There are good restaurants and a movie theatre in walking distance. Only minus I have is that there isn't a fridge or microwave in the standard room, I believe there might be in the s […] uites. Read moreGenuine Hotels.com guest review
The room was clean and comfortable, the staff was extremely helpful and friendly. Overall a great experience. The neighborhood wasn't that glamorous but we didn't mind that.Genuine Expedia guest review
"Within easy driving distance of everything!"
Great room, great decor, great location. Awesome staff. My only concern was on departure day it was 40 degrees outside, and when we got to the first floor it was FREEZING because the large revolving door kept get activated and pulling in large amounts of outside air into the lobby and first floor area.Genuine Expedia guest review
"Decent price, decent room"
No problems. Room was clean and we were comfortable.Genuine Expedia guest review
"Reasonable prices for a family friendly place"
The restaurant is great, with friendly service. Rooms were fine though the extra blankets request seemed to have been a taxing ask and the cookies were delicious. Location is pretty good, being right next to city hall there was good night environment and it is right by I5. Some exits are shut down because of construction so plan accordingly. The pool […] was not heated and WiFi surcharge is lame! Reception and housecleaning were competent and friendly. Read moreGenuine Hotels.com guest review
It was a nice place to stay. The staff were wonderful people and very helpful. The rooms could use some up keep. Shower head sprayed water on the ceiling. Just some good ole fashion refreshing would be good.Genuine Expedia guest review
"Everything we need is conveniently close"
GreatGenuine Hotels.com guest review
Big and Comfortable room. Big relaxing sower. Free parking! Will be back!!!Genuine Hotels.com guest review
"Nice, convenient, close to freeways."
There are no complaints. The room was quiet, clean and comfortable.Genuine Expedia guest review
"Can't go wrong"
Clean room friendly service, definite worth the moneyGenuine Hotels.com guest review
"Convenient & Cost Effective"
Overall good experience. However there was no refrigerator in the room - after a long time stayed in a hotel without refrigerator.Genuine Expedia guest review
Nice and cleanGenuine Hotels.com guest review
Long line and wiat to check in. Clerk un-friendly.Genuine Expedia guest review
The price was great! They didn't have my reservation when we went to check in. But didn't take the front desk very long to get it. They were very friendly and gave us fresh warm cookies which was a nice touch. The hotel was small & nice. Rooms were nice modern n clean.Genuine Hotels.com guest review
"I'd stay again"
Nice hotel, tucked away in a little corner. Easy access to the 5 freeway though new construction makes access a bit difficult due to some detours right now (Dec. 2013). The staff was friendly and helpful. The facilities were up to date, quiet and comfortable, however conversations from adjoining rooms could be overheard easily. The room rates were very […] good for what you got. I'd stay again and would also recommend it to friends. Read moreGenuine Expedia guest review
"very nice hotel"
excellent experienceGenuine Expedia guest review
"really good staff"
had issues with reservation that were my doing, staff worked to fix. will stay there again.Genuine Expedia guest review
It was great and comfy. Very cleanGenuine Expedia guest review
Clean room, comfy beds, staff was helpful and friendly. Ordered room service from the sonoma grill in the hotel and was ok for the convenience but not great. I would prefer to drive up the street to ihop, but besides that i love this hotel.Genuine Hotels.com guest review
"very nice hotelwould love to stay there all the ti"
very nice clean quiet comfortable bed nice really nice atmosphereGenuine Expedia guest review
Hotel was convenient.Genuine Hotels.com guest review
"favorite choice as parents of a Whittier student"
We received a great price through hotel.com and it even included free breakfast. This breakfast bar was great and even had a chef making our omelets to order. We had a small problem with our room and when we got back they upgraded us to the presidential suite. My only complaint is the pool is too close to traffic noise.Genuine Hotels.com guest review
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