Staff is really nice and hotel is clean and in a good place. I would recommend this hotel for sure and it's minutes away from Broadway.Genuine Expedia guest review
"Really Nice Hotel"
We booked this hotel last minute for a wedding downtown. All of the downtown hotels were booked, so we chose this by the hotel. I am glad we did! This was a great hotel that offered a great staff, plenty of room, and was clean. Only 15 minutes from downtown was the wedding when we stayed here. I will be back again!Genuine Expedia guest review
"255 above laundry!"
Overall the room was satisfactory (2doubles and a sofa bed). However it was above the laundry so there was a very annoying rumble. I was assured that it would stop at 9 p.m., however after coming in from a late dinner, around 10, the rumble was still going. A call to the front desk solved the problem in about 10 minutes. Otherwise our stay was up to […] this Hilton property's usual good standards. Read moreGenuine Expedia guest review
"Comfortable and affordable."
This hotel was great for our family of 4. It gave us 2 televisions and 2 rooms so we could spread out a bit. The pool area was nice and even had a TV down there for us to enjoy while we swam.Genuine Expedia guest review
Everything about our stay was wonderful:) would definitely stay here again! If you are looking for a nice hotel, this is your place...Genuine Expedia guest review
"Good location, pleasant environment"
Very nice hotel. Staff was pleasant, rooms were very clean. Good location, near the Opry and the Mills, and one short ride to downtown.Genuine Hotels.com guest review
"best in awhile"
I travel frequently, thus staying in many hotels. I found this hotel through hotels.com with a reasonable rate. Upon arrival, I was immediately greeted with a warm cookie before any business was conducted. Staff from front desk to maintenance in passing through the Hall to the bistro always said hi with a smile. The room was extremely clean and roomy […] and had all amenities needed. Stated as being "airport accessible" I figured I might have to deal with listening to planes all night. Never heard one. I plan on visiting nashville a lot more and I will definitely always make this my place of stay Read moreGenuine Hotels.com guest review
"About 10 min from downtown."
Only problem - we never got our chocolate chip cookies. :). Great stay!Genuine Expedia guest review
"Disappointed by the DoubleTree Nashville Airport"
First, the good... Staff - Friendly, courteous, and knowledgeable on local venues. DoubleTree famous cookies - Always YUMMY!!!! The bad... There were not enough staff on duty to handle the demands. Upon check-in, there was only one front desk clerk. Between the phone ringing, guests checking-in and guests waiting to make purchases or ask questions, […] she was slammed but remained poised and professional. I called downstairs three times and had long hold times each time (held five minutes on one call). I opted to go downstairs and at both the front desk and the bar/restaurant area there were long waits seemingly due to the only one person working in each area. Hotel - Horrible. Not what I would expect from the Hilton brand. It is in need of a MAJOR makeover!!!! Avoid staying in room 219. The bed nearest the window is sunken in the middle. No matter how much I tried to avoid the "black hole", I kept sinking into it. If there had been enough room in the other bed, I would have gladly jumped into it with my mom. The shower knob has mold and the tub looked dingy, the bathroom ceiling has apparently been cracked and the patchwork was amateur at best. The walls in the bathroom walls also have cracks and rust spots, and the vents full of dust. My mom requested an extra blanket. The blanket was torn, had holes, and dirty spots on it. I could go on but I think the point is clear. I will not be staying at this DoubleTree again. Read moreGenuine Expedia guest review
"Wonderful hotel close to the airport!"
My husband and I stayed here on our way to our honeymoon. The hotel staff was great and very friendly! The hotel shuttle to the airport was fast and came quickly to get us when we returned!Genuine Expedia guest review
"Very comfortable hotel with wonderful staff !"
This hotel was a great find! We enjoyed our stay. The room was very clean and very comfortable. We also had plenty of space within our room. All of the staff were very nice and were willing to go out of their way to make you comfortable. I would definitly use this hotel again! P.S. The warm cookies at check-in were delicious. : )Genuine Hotels.com guest review
"Doubletree Nashville Airport"
Room was very spacious and comfortable. The hotel is convenient to downtown Nashville (about 15 minutes away) and also to the Opryland area. Our only complaint was that the door that separated the living area from the bedroom would not close completely.Genuine Hotels.com guest review
"Very nice hotel. Close to the airport."
Was very pleased with the experience. They provide pick up and drop off to the airport, which saved us from paying for long term parking. I would absolutely stay again.Genuine Expedia guest review
"Nice hotel and convenient to everything"
This is the second time we've stayed here and enjoy the accommodations as well as the convenience to local attractions. The rooms have been clean and comfortable, and the hotel staff was very friendly. We especially like the ease of getting on and off Briley Parkway as we travel in and around Nashville. The hotel bar and restaurant are added perks.Genuine Expedia guest review
It would have been nice if it had free breakfast. Or would have told us it cost to get breakfast.Genuine Hotels.com guest review
When we arrived at the hotel, the lobby was clean and very orderly. The check-in staff were nice and inviting. The warm cookies was a nice little surprise as well. The room was clean and I did not feel like I had to keep my shoes while I was in the room. There was an issue with one of the TVs in the room, but they were able to fix the issue within a […] few minutes. The bathroom was clean and well stocked. The entire room was very inviting. We did not eat at the restaurant because of the price point per person for the breakfast buffet was a little high for the food that they were offering. We instead opted for eating out for our meals. The only item that I wish was planned a little better was the parking lot. Most of the parking is on the sides of the hotel which do not have entrances so you have to walk around. This is more of a convenience factor that would not deter me from staying again. Read moreGenuine Expedia guest review
Was a nice stay even though it rained a lot that weekend. Only a short drive from downtown attractions and a couple miles from Opryland.Genuine Hotels.com guest review
"A good place to stay"
No complaints! We were not at the Hotel very much, but our time there was good. I would definitely book here again!Genuine Hotels.com guest review
We had a great stay. From the cookies at check-in until we turned our key cards in. Very comfy beds! Clean rooms. Refridgerator and microwave a plus. Close to Opry Mills shopping. I would definitely stay here again.Genuine Hotels.com guest review
"Nice Centrally Located Hotel"
We stayed here for one night. We had such a nice experience that we plan on staying here again next month.Genuine Expedia guest review
"Elegant, modern hotel that was clean and orderly."
I enjoyed the suite, felt like A home. There were two TVs, one in the living room and one in the bedroom. I read some negative reviews about this hotel, none of which was true. I tried to extend my stay from one night to 4 nigths, but couldn't get the reduced rate. I was able to extendy stay one night at a reduced rate. I would highly recommend this […] hotel. One hotel staffer was not very professional, while a Blanca, hotel staffer, was great and offered me great advise. Area was quiet. Read moreGenuine Expedia guest review
"Spacious Suites - Nice Stay"
We booked two rooms for a weekend at this hotel. They were exactly what we expected. They were clean, the beds were super-comfortable and we had no issues whatsoever. The cookies at check-in were a nice surprise and were superb!Genuine Hotels.com guest review
"A little dissapointed"
I stay in Double Tree properties often - this one needs some work - especially in the public areas and the meeting rooms.Genuine Hotels.com guest review
This hotel was great for our weekend stay. No pets. Family friendly. The staff here made us feel at home. We will definitely be staying here again very soon.Genuine Expedia guest review
It was excellent - the first room we were in smelled very musty but the girl at the desk moved us immediately into a different room right away and was very helpful.Genuine Hotels.com guest review
I attended a class being held at this hotel. It was very convenient to must see attractions. Hotel was well maintained, very clean. Staff was very friendly and helpful. I would definitely stay here again.Genuine Hotels.com guest review
"Beds too soft in a super hotel"
Hotel staff were excellent. The room was well taken care of. Clean. But the beds were so soft my back hurt after the first night. It was like I was sinking. I slept on the couch the last 2 nights of my 5 night stayGenuine Hotels.com guest review
Room was nice except there was mold in the bathtub. I feel with the class of this hotel that was unacceptableGenuine Expedia guest review
"Clean and comfortable hotel."
The hotel was easy to get to from Nashville airport. It was very clean and the rooms were comfortable. The "Bestrow" was not very good. We were the only customer it took a while to have our order taken and then 25 minutes to be served. We didn't want to go out for dinner and thought we would get a good meal in. It was over priced for the food we re […] ceived. Read moreGenuine Expedia guest review
"Daily maid service and room condition."
The maid service was never consisted. We received complimentary water only about half the time. The majority of the lights were left on after they finish cleaning the room. We hung up our towel meaning we didn't need fresh ones and yet, we were furnish with fresh towels. The entrance door was not very sound proof. Noise from the hallway felt like we […] didn't have the door closed. Whenever someone would enter their room close by, our door would shake. Also, we had crickets in our room near the the air condition. Read moreGenuine Expedia guest review
"Off the beaten track, but 10 minutes from Broadway"
Nice, quiet hotel. Friendly, helpful staff, and we thoroughly enjoyed their hospitality. Spent a couple of mornings poolside in a very relaxing atmosphere. Close enough to downtown activities without the hassle of the noise.Genuine Expedia guest review
"Good Location if you don't want right downtown"
The hotel lobby was a bit deceiving to the maintenance of our room. the lobby was beautiful and very classy. The room was older, but well maintained. It was a good location if you want to be close to downtown and Opry Mills shopping.Genuine Hotels.com guest review
"Nice location...excellent staff"
In town for a weekend football game. Check in was easy and warm cookies are a nice touch. Room was a spacious suite and very clean and quiet.Genuine Expedia guest review
The appearance when you first walk in is great. The entry way is beautiful. But once you go past the lobby its just ok. Our hallway smelled of water and musk. There were two holes in the walls of the room. The door stopper had fallen off. We were told they would send someone down to fix it no one ever showed up. There were two ladies working the front […] desk that were just unpleasant and seemed like they hated their job. We only ate dinner in the bistro one time, we were the only ones eating and it took 20 minutes to receive our soup. This hotel is ok but definitely not worth the price. Read moreGenuine Hotels.com guest review
"Nice. Plenty of space."
Nice and quiet. Spacious. The option of an indoor or outdoor pool was very nice. A bit off the beaten path, but not far from a few resturants and department stores.Genuine Expedia guest review
"Helpful Staff, but not near dining"
The hotel staff was very accommodating and the rooms very comfortable with lots of extras. This hotel has a a good restaurant, but it is the only one around without having to get in a car and drive for miles, which is unfortunate since all the hotels on the street are close to the airport, so many visitors stay in that area because they don't have a […] vehicle. Not the hotels fault. Read moreGenuine Hotels.com guest review
"free airport shuttle"
Hotel staff very friendly.Genuine Hotels.com guest review
"Very Nice Stay"
We stayed 2 nights, The room was great and the staff were all very friendlyGenuine Expedia guest review
"Disappointing overall experience"
Requests to clean room, bring toilet paper, television repair, etc. made with no response from staff requiring numerous additional requests; Television never fixed in living room; Lining in bath tub detached thus exposing old adhesive, dirt, etc. Carpet area around AC wet/moist adding to musty smellGenuine Expedia guest review
"Within 15 minutes of everything!"
So the rooms could use some updating, but if I could have fit the beds in my suitcase I would have taken them home with me. Best night's sleep ever in a hotel! Jon & Tina at the front desk could not have been more friendly, knowledgeable and helpful. They were able to answer all our questions and made some great recommendations for food and sights. […] Having the restaurant in the hotel was convenient as were the computers and little shop in the lobby. Location was tucked away from traffic noise and very peaceful. The only real criticism is that they need exhaust fan in the bathroom. Would definitely stay here again! Read moreGenuine Hotels.com guest review
"Disappointing for a DoubleTree"
We have stayed at this particular Doubletree many, many times. I'm not sure what happened over the past year. The room smelled very musty when we came in. Almost like, perhaps, someone was using it as a smoking room and they tried to air it out. The bathroom was in need of repair. The tub was stained yellow and it had scratches in the tub. The wallpaper […] was peeling up in the bathroom. There looked to be something not so pleasant stained on the wall next to the full mirror as you exit the bathroom. The staff severely messed up my bill and I had to make phone calls afterwards to get it straightened up, then they had to call me back because they still weren't clear. The lobby was still nice and clean, it seemed as though they might need to be putting some attention into the rooms because for the price, you do have many, many choices that are close by. In their defense, I didn't say too much except for the room bill. I just know that I won't go back. Read moreGenuine Expedia guest review
"In town for business,"
Found this hotel to be reasonably priced and close to downtown.Genuine Expedia guest review
We like to stay in the Briley Pkwy area because it is out of the rush traffic in Nashville. Yet, the location is convenient to anywhere we plan to go. We were in Nashville for the weekend (Saturday night only) and our adult son was staying with us. The location is convenient I-40, I-65, and I-24, restaurants, and other activities; however, the hotel […] had all the amenities we really needed. The staff was extremely friendly, and the room was clean, roomy, and comfortable. We plan to stay there again. Read moreGenuine Expedia guest review
"Not bad but needs improving"
the people were very accomodating and nice, however, room was not ready.....had to wait an hour for a room......room had no A/C.....moved to second room......it had no a/c......moved to third room which was satisfactory. Overall it was a pleasant stay......not wonderful, but satisfactory.Genuine Hotels.com guest review
Major issues with housekeeping. Construction in parking lot. Pool was dirty and nedded TLC. Staff were nice and lobby looked great. If I have a choice witll try another hotelGenuine Hotels.com guest review
"Very Nice Hotel"
We had a very nice stay at The Doubletree Suites by Hilton - Airport. Clean, comfortable room, easy access and nice indoor/outdoor pool!Genuine Expedia guest review
Great accomdations. Everything we needed. Would've been nice to have had a continental breakfast included.Genuine Hotels.com guest review
"Old but clean"
Room could have been nicer. Wall paper and such were coming off the walls and bathroom was really narrow. Old hotel but was clean and overall was ok. Took about 15 minutes to check in because of an overbooking problem with a guest in front of me. Probably would have gone elsewhere for the price comparing the room condition and such. Oh, and Internet […] was pretty much useless in the room. Had to connect in the lobby. Read moreGenuine Expedia guest review
Very pleased. I would stay again. Room was spacious and clean.Genuine Hotels.com guest review
"Overall Good Stay"
The hotel was a little dated, the furniture wasn't as modern as I thought it would be and my bed skirt had holes in it, and the hotel smelled damp as if there was a water leak recently. Overall my stay was enjoyable, my kids loved the pool and the staff was very nice and helpful.Genuine Hotels.com guest review
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