"Good location, comfortable rooms"
The accommodations were comfortable.Genuine Hotels.com guest review
Great service! Friendly staff!! Only issue was. Housekeeping trying to enter our room at 820am. They need to realize that some stay til checkout.Genuine Expedia guest review
"Good - but was expecting a little better"
Booked this room because there were several other hotels in the area and I have always loved Double Tree. However, this one didn't seem up to par compared to others I've stayed in. Although everything was fine I just had higher expectations for Double Tree. The room was just a little outdated on certain things like wallpaper and bathroom area but some […] things like the large flat screen was new. Our room was very large and location was great. Only real complaint was light above bathroom counter was out but since we were there only 1 night we did not feel the need to bother someone in the middle of the night to fix it. Also noticed in lobby tape was still on stairway where they may have been painting. May check out another hotel next time im in Nashville but would stay here again Read moreGenuine Hotels.com guest review
"Great Hotel for Business Travel"
Actually, overall this was a very good experience. The true issue with cleanliness was the fact I pulled a "folded,clean" towel from the shelf in the bathroom and there was makeup on the towel. I'm not sure if the towell was re-folded by a previous guest or was actually clean and just stained. Either way, that did not make me feel very comfortable. […] All towels should be pulled and washed after a guest checks out whether they are folded or not. Check-in staff were not overly friendly. Seemed like they were ready to go home. The following day, I did have a lovely young lady help me with directions around the Nashville area. She was very kind and went out of her way to help me. I truly appreciated that! Read moreGenuine Expedia guest review
"Great stay --BOOK EXPEDIA"
Five minutes from Opryland. Love the chocolate chip cookies they give each guest! Our room was a king/nonsmoking room which was very spacious and had a very unique layout. Desk with minifridge as you walk in leading to a sofa and TV area, then wrapping around to a bedroom/bathroom and yet ANOTHER TV! (separated by a cozylooking pricacy door) We've never […] seen a room layout like that before :) We had some noisy guests on our floor througth the evening, but nothing woke us up after 11pm WE LOVE DOUBLETREES! Read moreGenuine Expedia guest review
"Just what we needed"
Super comfy bed and spacious room. Nice lobby and dining area. Friendly staff. Just what we needed to break up our long rode trip!Genuine Expedia guest review
"a lovely stay"
The check in was less than three minutes the room was very clean will stay there againGenuine Expedia guest review
"Good value...nice and quiet... good for families"
Suites are well-appointed, albeit somewhat dated decor-wise. Gym is nice...the pool, not so much (very small). Breakfast buffet was very typical (if omelet chef's on duty, it's better!). Dinner was a pleasant surprise, especially since there seemed to be no restaurants within strolling distance. Our server was very friendly and competent.Genuine Expedia guest review
"soiled in Nashville"
Stains on the carpet, wallpaper peeling of on all walls. Overall not what I have come to expect from Double tree Hotels. I will not stay at this hotel again.Genuine Expedia guest review
Room looked good. Disappointed with the double beds and no vent in the bathroom/shower. Wallpaper peeling away due to all the moisture. Had to locate someone for more toilet paper!Genuine Hotels.com guest review
"Great hotel with superb service."
Room was very nice and they have a shuttle that will take you and pick you up from the Grand Old Opry. It is close to the airport and easy to get to if you know where it is! If not, check it out first. It is one of those, " I can see it but how do I get to it " moments. Would stay here again in a heartbeat.Genuine Expedia guest review
"Fantastic stay at Doubletree Suites"
I spent 4 nights at the Doubletree Suites by Hilton Nashville Airport recently and it was a wonderful experience. The staff was professional and extremely accommodating. From the warm chocolate chip cookie that was given to me as I checked into the hotel to the expedient check out my stay was unparalleled. The General Manager (Kevin) and all the other […] staff members made my stay a very pleasant experience. The rooms were clean and well appointed and the suites offer a higher level of comfort. I would recommend this hotel highly! Read moreGenuine Hotels.com guest review
I will definitely choose the Doubletree again. My room was impeccable. I loved having a sitting room with a huge flatscreen then a bedroom with another huge flatscreen. Bathroom was beautiful and the food was delicious. Shuttle even took me to nearby sites. Great stay.Genuine Hotels.com guest review
"All you could want in 1 package"
Room was clean, service was excellent, location close enough staff superGenuine Hotels.com guest review
"Would stay again."
We love DoubleTree's bed they are soooo comfy. Room was clean, there was a big set-in stain on the floor and you could see where they may have suffered from some water damage on ceiling and bathroom. But the room was clean as always. Staff very friendly and helpful.Genuine Hotels.com guest review
"WOULD NOT RECCOMMEND"
CARPET TORN, NEED TO BE REPAIRED,HOTEL HAS NOT BEEN KEPT WELL. CABLE KEPT NOT WORKING, DISAPPOINTED BAD. COOKIES GOOD.Genuine Expedia guest review
"Just an excellent stay for a reasonable fee"
We skipped the breakfast because thought we could get something a bit more pleasing down the road, however everything else about this stay was great. I don't have one complaint and would stay and this hotel again and again.Genuine Expedia guest review
"Overall it was a good experiance."
Overall it was a great experiance for me and my family. We booked 3 rooms on a Saturday night stay and the hotel staff was EXTREMLY polite and helpful. The room was modestly clean (noticed a few things that could have been a little cleaner) but our only complaint was that the room had a damp musty smell and the floor near the window was wet. Other issues […] that we found was that tile was missing in the bathroom along with the door that seperates the beds from the sitting area was broken. Having stayed at this hotel years ago for the most part it seemed pretty well maintained....just a few items that needed addressed. When we told the front desk about these issues upon checkout the employee was very nice and wrote down a note for someone to check it out. Had we said something earlier I have no doubt that they would have taken care of us....it was just too late at night to mess with changing rooms. That being said, we were still quite happy with the overall experiance here and would consider coming back. Read moreGenuine Expedia guest review
Easily the nicest hotel my family and I have stayed at!Genuine Expedia guest review
"Great value! Comfy beds!!"
We stayed here for a night while coming home from vacation. It was an Excellent hotel. Very clean, spacious, friendly and curteous staff and the bed was by far one of the most comfortable. I would definitely recommend. The gentleman who checked us in even carried our luggage upstairs. They definitely went above and beyond.Genuine Expedia guest review
"Decent hotel for price"
The entry and lobby is the nicest thing about the hotel. Room we stayed in was old and damp smelling. Definitely in need of a remodel. Also a bad design for the suite as the sink was in the bedroom with both of the beds. Staff was attentive to our needs, but breakfast was overpriced for what you got on the buffet. Beds were comfortable. Would not return […] due to the age and design of the rooms. Read moreGenuine Hotels.com guest review
The staff was friendly and accomodating, but the room was very damp. Ultra high humidity. Nothing in the room could dry out, not clothes, bedding, or us.Not at all pleasant. Had the same issue last year, but assumed it was a faulty unit. Won't stay there again.Genuine Hotels.com guest review
"Will not return"
My stay was from Friday night 07132012 until Sunday 07152012. I checked in late Friday night and was given an incorrect room number. The guy at the registration desk printed room 245 on my envelope with the keys. I tried that door with no luck...only to find out I was actually in took 243. When I get into my correct room I'm greeted by wet carpet and […] a s mell very close to that of cat urine. We figured maybe they had cleaned the carpets earlier and they just hadn't dried and were smelling the chemicals. Not the case. The next day after spending the while day out and about we getty back to dry carpets and still the smell of cat urine. The mattresses wetter comfy though. Unfortunately I didn't get much sleep due to I could hear absolutely everything through the walls and we happened to be starting right in the middle of a group of teenagers who couldn't seem to stay in their ruins. Not what I expected of a Hilton and I can definitely say I erroll never stay at another one. Read moreGenuine Hotels.com guest review
We enjoyed our stay and the cookies are delicious!Genuine Hotels.com guest review
"It was not far from my business destination."
I rgot a down feeling when I first got there. It was like if you went through hotel.com you got the room no one else wanted. They told me my room was the last room in a corner of the hotel. I just didn't like that. I felt I was just given the area know one else wanted and it was known to me, not in so many words. The expression really turned me off. […] I paid a good price for the whole week and I felt I was due to the best also. The overall staff was great. Read moreGenuine Hotels.com guest review
I have stayed in Nashville several times in the past, but never here... I was impressed from the very first minute I entered the doors.. Everything about the hotel was friendly & inviting.. Thse staff was just fantastic.. I will definitely stay here again...Genuine Hotels.com guest review
I am in Nashville just twice a year or so, but I will will make this DoubleTree hotel my only place to stay.. It was extremely pleasant from start to fimish..Genuine Hotels.com guest review
"ok for business"
housekeeping not very good at all. we had to call everyday for something, including making up a bedGenuine Expedia guest review
"Great Place to Stay"
Very clean rooms and friendly staff! The pool was having work done so they were taking everyone over to their sister hotel to use their pool. Would stay here again!Genuine Hotels.com guest review
This hotel is dated and did not provide any type of complimentary breakfast.Genuine Expedia guest review
"Stop over for California h. s. reunion"
The hotel was clean and very comfortable with a great bar. Being allowed to leave your car while away was my main reason for staying. My only complaint was almost an hour wait at the airport after calling for the van. Having said that I would definitely still stay there again.Genuine Hotels.com guest review
"Convienent to everything we were doing."
The personnel couldn't have been more helpful or pleasant.Genuine Hotels.com guest review
"great hotel for family"
great stay for couples!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Genuine Expedia guest review
i love the warm welcome i received when checking in the room was very clean. i will stay again.Genuine Hotels.com guest review
"worth the money"
Great service. Convenient location.Genuine Hotels.com guest review
The room was clean and comfortable and the staff was great! The bathroom left a little to be desired, but just need a little updating.Genuine Expedia guest review
"Good deal during CMA Fan Fest Week"
We travel to Nashville for business 3 times a year and always stay in the airport area which is where the DoubleTree is located. It is near Opryland and is very convenient for us since we arrive from the east on I-40. There are many nice restaurants in the area. Although the grounds are not large, the entrance really looked nice with lots of flowers […] in bloom. The hotel was clean and in good repair. We ate a sandwich in the restaurant and it was quite tasty. There is plenty of free coffee available in the restaurant each morning. Check in was a bit hectic because it was during CMA Fan Fest week and rates on other hotels in Nashville were 2-3 times more expensive than non-Fan Fest week with many of them jacking up their rates for the event. The DoubleTree rates were the same as the last time we stayed there and look to be the same when we return in October. Read moreGenuine Hotels.com guest review
"Close to airport"
Enjoyed my stay; only issue was with shower curtain which seemed to let water onto the floor while showering. Not a big deal but a little messy to clean up.Genuine Hotels.com guest review
"Great for the money!!!"
Great hotel for the price!!! We will definitely use this hotel again if we have to stay in NashvilleGenuine Expedia guest review
The room was very clean, the staff friendly and helpful, and the bed very comfortable. I would stay there again, and was sorry I was traveling on business and not able to have my family with me, as it would have accommodated my spouse and two teenagers as well. Breakfast buffet was good, service good and the fruit very fresh.Genuine Expedia guest review
"Great stay in Nashville"
We were pleasantly surprised by the hotel, as others in the area did not look as nice. My parents stayed in the same hotel with us and they were also very pleased. The warm chocolate chip cookies were a nice touch and all of the employees were wonderful about helping with anything. We plan another trip back this summer and would definitely stay in this […] hotel again. Read moreGenuine Expedia guest review
"Nice hotel, bad shuttle service"
the hotel and its stuff is very nice and comfortable. the shuttle bus took over and hour and 3 phone calls to pick me up from the airport. the ride to the hotel lasted 7 minutes. that is the distance from the airport to the hotel. myself and other passenger were already getting into a cab when the bus finally arived.i wish i had know that ahead of time […] and not waste an hour at the airport. Read moreGenuine Expedia guest review
"needs new manager"
The shuttle driver said he would pick us up from the General Jackson cruise at 10:15 he did not show up and we were left in a parking lot with no transportation and no one arround, luckily a tour bus driver called a cab before she left thinking we would be sitting in the parking lot with no transportation. The maid who was to clean our room just threw […] the top comfortor over our bed and left the sheets crumbled at the bottom of the bed. The hotel was understaffed and the crews were working two shifts each and were not happy Read moreGenuine Expedia guest review
Best breakfast bar ever! Nicest and most polite staff one could ask for.Genuine Expedia guest review
"Loved my stay."
Very nice and comfortable hotel for the price, I will definately return here in the coming months. Staff was extremely helpful and friendly.Genuine Expedia guest review
"Awesome Suite at the Hilton!!"
loved the hotel, staff was great! Room was clean and nice and roomy. will stay here again next time I hit Nashville!!!Genuine Expedia guest review
"Double Tree by Hilton Nashville TN"
Very nice hotel. However, I made reservations a full 4 weeks in advance for 2 dbl/2 room ste, but when I checked in, I was told the only room available was 1 dbl with a sleeper sofa. After a long day of driving for myself, my son and 2 granddaughters, the sleeper sofa was not very comfortable for my son. I always get the feeling that hotel personnel […] do not treat guests with Expedia reservations as well as their other guests. Read moreGenuine Expedia guest review
"Very nice stay - great staff and location"
The room was nice, clean, and very convenient to Nashville hot spots. The staff was really super, and we never wanted for anything. We will stay here again!Genuine Expedia guest review
"Great Hotel! Great stay!"
IT was great. Customer service was superb at the front deskGenuine Expedia guest review
"Good reliable Hilton hotel"
Hotel is in a good, but somewhat secluded location along the interstate. Not much highway noise, close to the airport ( ~ 5 mins.). Service staff are excellent. Hotel is showing it's age, but rooms are well maintained. Advertised continental breakfast includes eggs and saugage, sometimes omlets cooked to order, according to staff, but starts @ 7. We […] had to be at BNA @ 7, so we missed it. Read moreGenuine Expedia guest review
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