"very disappointing stay"
Hotel did not deliver what was a confirmed reservation Had confirmation of 2 queen beds, kingbed room was given. Hotel did not back up promise Was told that I would get $50 refund because of error. Upon check-out they then subsequently they refused to give that discount. Hotel location Location is bad- far from downtown Hotel cleanliness Hotel was dirty. […] Type of hotel you do not want ot take your shoes off or touch anything. Restaurant Breakfast was poor in quality: no fresh food, orange juice was orange water. Amenities Shower did not have hot water. Swimming pool was very small 4 by 4 yard Recommendation Would not recommend this hotel to anyone Read moreGenuine Expedia guest review
The staff responds well to your concerns. They are friendly and helpful. The breakfast meal has a nice selection. Good location for trolley service.Genuine Hotels.com guest review
I brought my daughter to Charleston for her college graduation. The overalll rating for this hotel, for the price was definitely a 4. I wish it was just a little closer to old Charleston, but once we figured out the roads, it didn't take but minutes to be in the historic district. There is a FREE troll right outside the door to the historic district […] that runs from 6a-6p. Read moreGenuine Hotels.com guest review
"Good location at a decent price"
Average hotel but walking distance to downtown. Rooms average and somewhat dated but comfortable.Genuine Expedia guest review
Dirty room Poor house keeping Water system broke down Limited parking Limited seating for breakfastGenuine Expedia guest review
"Perfect for my brief stay in Charleston"
The staff at this hotel were all super friendly and helpful. The breakfast had both healthy and unhealthy options and I appreciated having it as an option. The room was comfortable and in good condition. My stay in Charleston was brief, but the quality of the hotel and it's location met all of my needs. It was super easy to get a cab with a quick phone […] call from the front desk, the trolley stop was right outside and all of the downtown sights were really close by. I stumbled into a great wine shop across the way on Lockwood too. Go in and visit Debbie, the owner, and have her introduce you to a few of her favorite bottles. In fact, everyone in Charleston I bumped into was amazingly friendly and helpful. And, it started the moment I arrived at this hotel. Read moreGenuine Expedia guest review
The hotel was smaller than it appeared. We had a room at the end of the hall and could hear the elevator all night. They had parking but not enough for every room.Genuine Hotels.com guest review
Lack of parking was definitely a little inconvenient. Alot of noise coming from hall and rooms above. Walls were obviously thin.Genuine Hotels.com guest review
"ok downtown hotel"
It's about a twenty minute walk to historic downtown. The shower pressure in the bathroom was non-existant but otherwise it is a decent hotel to stay in for a good price while still being in walking distance of the down town. I would probably return to this hotel because of the price value.Genuine Hotels.com guest review
"Short trip for business."
I found this hotel and its location to meet and exceed my expectations. I only stayed in town overnight but the staff was able to accomodate my stay no problem. My room was quiet, clean and I got the necessary rest I needed to be rejuvenated for my next days travel.Genuine Expedia guest review
I stayed here on a golf trip. It was a perfect place to crash after a long day. The staff was very nice and the location was wonderfully convenient. I'd certainly stay there again.Genuine Expedia guest review
The front staff was wonderful. The person who cleaned our room was terrible. Did not clean the bathroom or vacuum or dusted. They just made up the bed. We had no toilet paper and no clean towels or wash cloths. The sink and bathtub had never been cleanedGenuine Expedia guest review
Decent hotel. Pricey for a Comfort Inn. Right off the free trolley that takes you into town.Genuine Expedia guest review
Close to downtown. Clean rooms. Friendly staff. What more could you ask for?!Genuine Expedia guest review
"OK for downtown stay"
actually everything was good with this Hotel. The only Thing I did not like that wifi did not work in the room and staff was not cooperative for any Kind of compensation for that. Wifi in the room should be a Standard and if it cannot be provided then guests should get any Kind of compensation.Genuine Expedia guest review
"Use as "Plan B" hotel"
Not enough parking to accommodate all guest rooms. I had to park next door at a bank overnight and leave my keys for someone to move it before the bank opened the next morning. No bars, restaurants or shopping nearby and too far to walk to "downtown" district. Spend the extra $25 and stay on King or Meeting Street.Genuine Hotels.com guest review
This hotel is NOT in the Historic District at all.Genuine Expedia guest review
I forgot my key in the room and when I went to get a new one they did not even ask for ID just gave me a new key. Anyone could get a key to any room like that.Genuine Expedia guest review
"Enjoyed the stay!"
We typically don't look for the most upscale rooms because when we travel, we're never in it except to sleep. The location, price, cleanliness, and amenities of the Comfort Inn were far beyond adequate. If there is any complaint at all, it is that the elevators are slow, and parking is limited...in other words, not much at all to complain about! We […] did have to get up and move the car from overflow parking at the bank next door before 8 am, but that wasn't too big a deal as we were up and ready to enjoy the day in Charleston anyway. I would not hesitate to stay at the Comfort Inn next time we are in town as a clean, convenient, and inexpensive room in downtown Charleston is not the easiest thing to find. Comfort Inn on Bee St. meets these criteria without a hitch. Read moreGenuine Hotels.com guest review
"Good stay for price"
The hotel is good given the price. I only had 2 issues: very poor internet quality (free but would consistently lose connection making work difficult) and I had to park at the bank due to insufficient parking spaces. I would probably stay here again if I don't plan on getting work done. The breakfast buffet is nice and I found a nice running route.Genuine Hotels.com guest review
"Relaxing and Enjoyable"
Overall, my family enjoyed our stay at the hotel. The rooms were clean and updated. They were a bit small but then again we were only sleeping in them. The hotel staff was very friendly.Genuine Expedia guest review
"Good for the price"
Nice big room, large and comfortable bed. It's about a 30 minute walk to the heart of downtown or the CARTA bus stops right at the hotel. The breakfast wasn't great but otherwise a good place to stay. Just a heads up, when asking reception to call you a cab, specify which cab company you want or else you get ripped off. The first time, they order a […] private SUV cab company which charged $40 to take us to Magnolia Plantation, on the way back we got a yellow cab on our own and it was half the price! Read moreGenuine Expedia guest review
"Switched without compensation"
I booked this hotel for my husband and son since they had to go to MUSC the next day for testing. Booked a room with two double beds, only to find upon arriving they were told the room they were assigned had an a/c leak. So......rather than putting them in another double bed room, or even upgrading them, to say maybe a king size bed( which two men could […] do with pillows between them), they wound up in a queen with a roll away bed. Oh, and no cost for the roll away( friggin well better be at no cost). Neither of them slept well at all. Next time they have to go back to MUSC they will most definitely NOT be staying here. And, I'm sorry, but there should have been compensation from them, as the room they got was not what was purchased(I'm just saying). Read moreGenuine Expedia guest review
"Spring Break Trip!"
For the cost, this hotel met all of my family's needs. Room was clean, staff was friendly, breakfast was excellent. Trolley stop in front of hotel made it very convenient to get to the SC Aquarium and to the Market without having to drive the car. Would definitely stay at this hotel again.Genuine Expedia guest review
"Very Convenient to Historic Charleston"
The hotel was wonderful, our room outstanding and the staff was so pleasant. We wanted to be close to downtown without paying the exorbitant price and this was the perfect solution. The breakfast which is included was good. We will definitely be staying there again,Genuine Hotels.com guest review
"Location not for sight-seers"
The hotel was fine -- no major complaints. The main issue was that it is far away from all the sights and restaurants that you want to see when you visit Charleston. There is a shuttle stop a few feet from the front of the hotel, but it runs about every 20 minutes and takes about 15 minutes to get to the "downtown" area (Charleston Visitors Center - […] other hotels - museum - shopping - tours, etc.). If you need a hotel near either the VA Hospital or MUSC (major Charleston hospital...don't know the full name), then this a a good hotel at which to stay. Parking could be tricky, but for the most part you don't need your car when visiting Charleston. The free shuttle (there are 3) take you most of the places you'd want to go. The people were very nice. The weather (early April) was lovely. Read moreGenuine Expedia guest review
"Some good some very bad"
Upon registering we were met with a very sour person. He seemed put out to answer questions and in fact gave us a partial answer about parking that could have ended in our car being towed if another desk person had not set us straight. Your cleaning and mantiance staff is wonderful, friendly, polite and helpful. The trolly, ( although not affiliated […] with the hotel) that was suppose to be so easy to use (one reason we chose the hotel) was unpredictable causing a lot of wasted time. Read moreGenuine Hotels.com guest review
"In historic district so I could walk to all sites"
Liked everything about hotel including breakfast optionsGenuine Hotels.com guest review
Room was clean quiet and the best sleeping I have done in a long time.Genuine Hotels.com guest review
Nice clean hotel with comfortable beds and good breakfast. Service at desk was not very good. We had no internet for the 2 evenings that we stayed. Ask for a wake up call and didn't get one. When we ask about the internet they could not explain what happened and no apology very frustrating as we were trying to book a flight!!Genuine Hotels.com guest review
"Great place for the money"
Clean and friendly staff. Great breakfast as well as a taxi/limo service to the downtown/market area. It was everything we needed. We will definitely stay again.Genuine Hotels.com guest review
we spent 2 nights in Charleston at the Comfort Inn and were totally satisfied. We have stayed in motels rated much higher and they did not come close to the quality comfort and convenience of this hotel. It was at least 4 stars. Can not wait to get back. Pat and NitaGenuine Hotels.com guest review
Fair hotel at a fair price. I didn't expect 5 star service, nor did I have to pay for 5 star costs. The hotel is just outside of the historic district and was easily accessible to seeing the sights. The location was a bit difficult to find at first, but mostly because of a difficulty in navigating the local roadways.Genuine Hotels.com guest review
I enjoyed my resent stay at the Comfort Inn downtown Charleston. The only complaint that I would have is the lack of parking for the establishment. I circled several times before finding a parking spot and the second day was directed to park in the parking lot at the nearby bank.Genuine Hotels.com guest review
"We would come back."
Excellent facilities, Very good hot breakfast with local cuisine. Extremely limited parking.Genuine Hotels.com guest review
Very close (walking distance) to MUSC and the VA hospital. Free shuttle available to historic downtown Charleston. Rooms were clean, staff was friendly, and the beds were comfortable. Breakfast in the morning was more than standard and included hot options. Parking was a bit tight but I would definitely stay here again especially for the price.Genuine Hotels.com guest review
"Decent downtown location"
The hotel was in a good location...nice walk to downtown during te daylight hours...definitely take a taxi home at night. Across the street from MUSC.Genuine Expedia guest review
"Value for money is good."
The distance to historic downtown is a good fifteen minute ride from the hotel. However the free shuttle service every 30 minutes. provided by the city has a bus stop just 20 meters away from hotel.Genuine Expedia guest review
I would definitely stay here again. The hotel was clean and only a 5 minute drive to get downtown. The staff was friendly and helpful.Genuine Hotels.com guest review
The fan made a knocking noise, the room smelled wierd, the frig wouldn't stay closed and started rattling during the night,the ice maker was out of order and wifi kept going out.Genuine Expedia guest review
"Nice property. Friendly staff"
Property was clean and well maintained. Staff were super friendly.Genuine Hotels.com guest review
Pros: Convenient location, friendly service, comfortable room, quality breakfast (including sausage egg biscuits and waffles as well as traditional cold items). Cons: poor lighting, bathroom not thoroughly cleaned (found hair in the shower)Genuine Hotels.com guest review
"Disappointing and overpriced"
The hotel was over priced and disappointing. The rooms a/c unit did not function properly, the staff was rather rude when I phoned about the check in time and tried to explain we would be in around 6pm. The woman who answered the phone was gruff and abrupt in her tone. The staff was not helpful as to places to find some Tylenol or aspirin. The breakfast […] bar biscuits were as hard as rocks. I would not recommend this hotel nor will we stay in this facility again anytime in the future. Read moreGenuine Expedia guest review
"Poor housekeeping service"
I stayed three nights and two days at this hotel. My room did not get cleaned at all the first day. When I got back to my room at 7:30 PM, It appeared that no one had even entered my room as my bed was not made, trash baskets were still full and my bathroom dirty with the used towels still on the floor. I asked to speak with a manager and F/D told me […] there was no one on duty, but she will pass on the news to them next day. I insisted that someone brings me fresh towels and empty my trash, which a houseman showed up and did. The 2nd day the room was cleaned but a badly stained and dirty bath mat was left in the bathroom on the floor. Read moreGenuine Expedia guest review
"Everything was just fine.. friendly check in.etc"
yes I would .. convenient location for us...Genuine Hotels.com guest review
"Good location to historic district"
Comfortable stay. Excellent breakfast. Easy access from highway. Close to historic district.Genuine Expedia guest review
"Comfort Inn Charleston SC"
I'm a local who took her friend from Fl on a site seeing tour around Charleston. Perfect location if need to be near the hospitals. Very reasonable priced and best of all free trolley picks up in front of motel. Beds & pillows were the greatest haven't slept that good in years. Would stay again.Genuine Hotels.com guest review
We got a large room with a fridge and microwave for a great price. The staff were very friendly. There was some construction which caused long waits for the elevator. There is a trolley stop steps away from the hotel entrance which mafe it convenient to use the free public transportation.Genuine Expedia guest review
Overall it was ok... everyone was nice but the bathtub was filled with water when we got to the room and that sort of ruined it for me.Genuine Hotels.com guest review
"Above average for value, excellent, friendly staff"
Very helpful staff, near major roads, best breakfast hostess ever with good quality and variety.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )