Nice clean hotel with comfortable beds and good breakfast. Service at desk was not very good. We had no internet for the 2 evenings that we stayed. Ask for a wake up call and didn't get one. When we ask about the internet they could not explain what happened and no apology very frustrating as we were trying to book a flight!!Genuine Hotels.com guest review
"Great place for the money"
Clean and friendly staff. Great breakfast as well as a taxi/limo service to the downtown/market area. It was everything we needed. We will definitely stay again.Genuine Hotels.com guest review
we spent 2 nights in Charleston at the Comfort Inn and were totally satisfied. We have stayed in motels rated much higher and they did not come close to the quality comfort and convenience of this hotel. It was at least 4 stars. Can not wait to get back. Pat and NitaGenuine Hotels.com guest review
Fair hotel at a fair price. I didn't expect 5 star service, nor did I have to pay for 5 star costs. The hotel is just outside of the historic district and was easily accessible to seeing the sights. The location was a bit difficult to find at first, but mostly because of a difficulty in navigating the local roadways.Genuine Hotels.com guest review
I enjoyed my resent stay at the Comfort Inn downtown Charleston. The only complaint that I would have is the lack of parking for the establishment. I circled several times before finding a parking spot and the second day was directed to park in the parking lot at the nearby bank.Genuine Hotels.com guest review
"We would come back."
Excellent facilities, Very good hot breakfast with local cuisine. Extremely limited parking.Genuine Hotels.com guest review
Very close (walking distance) to MUSC and the VA hospital. Free shuttle available to historic downtown Charleston. Rooms were clean, staff was friendly, and the beds were comfortable. Breakfast in the morning was more than standard and included hot options. Parking was a bit tight but I would definitely stay here again especially for the price.Genuine Hotels.com guest review
"Decent downtown location"
The hotel was in a good location...nice walk to downtown during te daylight hours...definitely take a taxi home at night. Across the street from MUSC.Genuine Expedia guest review
"Value for money is good."
The distance to historic downtown is a good fifteen minute ride from the hotel. However the free shuttle service every 30 minutes. provided by the city has a bus stop just 20 meters away from hotel.Genuine Expedia guest review
I would definitely stay here again. The hotel was clean and only a 5 minute drive to get downtown. The staff was friendly and helpful.Genuine Hotels.com guest review
The fan made a knocking noise, the room smelled wierd, the frig wouldn't stay closed and started rattling during the night,the ice maker was out of order and wifi kept going out.Genuine Expedia guest review
"Nice property. Friendly staff"
Property was clean and well maintained. Staff were super friendly.Genuine Hotels.com guest review
Pros: Convenient location, friendly service, comfortable room, quality breakfast (including sausage egg biscuits and waffles as well as traditional cold items). Cons: poor lighting, bathroom not thoroughly cleaned (found hair in the shower)Genuine Hotels.com guest review
"Disappointing and overpriced"
The hotel was over priced and disappointing. The rooms a/c unit did not function properly, the staff was rather rude when I phoned about the check in time and tried to explain we would be in around 6pm. The woman who answered the phone was gruff and abrupt in her tone. The staff was not helpful as to places to find some Tylenol or aspirin. The breakfast […] bar biscuits were as hard as rocks. I would not recommend this hotel nor will we stay in this facility again anytime in the future. Read moreGenuine Expedia guest review
"Poor housekeeping service"
I stayed three nights and two days at this hotel. My room did not get cleaned at all the first day. When I got back to my room at 7:30 PM, It appeared that no one had even entered my room as my bed was not made, trash baskets were still full and my bathroom dirty with the used towels still on the floor. I asked to speak with a manager and F/D told me […] there was no one on duty, but she will pass on the news to them next day. I insisted that someone brings me fresh towels and empty my trash, which a houseman showed up and did. The 2nd day the room was cleaned but a badly stained and dirty bath mat was left in the bathroom on the floor. Read moreGenuine Expedia guest review
"Everything was just fine.. friendly check in.etc"
yes I would .. convenient location for us...Genuine Hotels.com guest review
"Good location to historic district"
Comfortable stay. Excellent breakfast. Easy access from highway. Close to historic district.Genuine Expedia guest review
"Comfort Inn Charleston SC"
I'm a local who took her friend from Fl on a site seeing tour around Charleston. Perfect location if need to be near the hospitals. Very reasonable priced and best of all free trolley picks up in front of motel. Beds & pillows were the greatest haven't slept that good in years. Would stay again.Genuine Hotels.com guest review
We got a large room with a fridge and microwave for a great price. The staff were very friendly. There was some construction which caused long waits for the elevator. There is a trolley stop steps away from the hotel entrance which mafe it convenient to use the free public transportation.Genuine Expedia guest review
Overall it was ok... everyone was nice but the bathtub was filled with water when we got to the room and that sort of ruined it for me.Genuine Hotels.com guest review
"Above average for value, excellent, friendly staff"
Very helpful staff, near major roads, best breakfast hostess ever with good quality and variety.Genuine Expedia guest review
Bad parking but all else better.Genuine Hotels.com guest review
"Adequate lodging close to MUSC"
Perfectly adequate hotel, considering the room rate, for a short visit. I needed a hotel near MUSC; this was the closest. The room was clean and the bed comfortable. There was no hot water my first morning, so I had to take a cool shower. The second morning, there was no heat in the eating area. The hallway smelled musty and dirty. My room was next […] door to a large room used by the hotel for storage. Junk was piled high in that room. There was a poor smell coming from the room, and the door was open all day long, contributing to the musty smell in the hallway. Read moreGenuine Expedia guest review
"Close to downtown"
We stayed for just an overnight for a weekend trip. The bed was comfortable and the room was a good size. The hotel staff wasn't very helpful about anything to do with charleston or the area... Which I don't see how they really don't know about the area. The cleaning staff is highly noisy when starting their work early in the morning. This what actually […] woke us up was the staff banging carts and talking loudly at like 8 in the morning. The breakfast was nice and had variety. This is a good place for a 1 to 2 night stay if you already know what to do and where to go in the city. Read moreGenuine Expedia guest review
Freezing temps and no heat!Genuine Hotels.com guest review
"True Southern hospitality permeated our stay."
The staff was courteous and helpful. A mix-up on our room was quickly resolved. Anthony was hard-working on our behalf, always gracious, and never without a smile. Our rooms were clean and accommodating. The bathroom was roomy. Many delicious choices were available at the continental breakfast which gave each of our four days in historic Charleston […] a GREAT start. Thanks to all at the Comfort Inn who made our stay positively memorable. Read moreGenuine Hotels.com guest review
Staff very helpful. We would stay there again.Genuine Hotels.com guest review
Response by Comfort Inn Downtown Charleston Thank you for staying with us while in Charleston. I am please that you enjoyed your stay with us. We look forward to seeing you again soon.
Needed a hotel near our conference, this was the only one available. Reviews weren't favorable but my daughter and I were pleasantly surprised. A little dated but front staff member Josephine deserves an excellence award. Free breakfast was convenient and tasty. Hot water was plentiful and water pressure superb. For the price It is excellent value.Genuine Expedia guest review
We were a bit concerned that the hotel was one of the few available in the historic district during Restaurant Week and the marathon run weekend with a low nightly rate. But we're surprised ...stay was pleasant, hotel staff friendly and helpful, breakfast super, room clean, bed comfy. Hotel borders historic district but 6 minute drive to center or a […] shuttle next door makes it perfect. Quiet area. Only complaint would be the noisy guests returning at 230 a.m. Normally stay in historic district but booked too late. Would return to this hotel. Read moreGenuine Expedia guest review
My friend and I needed a well-priced, functional hotel to stay in during the night before the Charleston Marathon. We were both very happy with our stay. It was conveniently located, clean, and the staff did their best to accommodate all of our needs (and succeeded).Genuine Hotels.com guest review
The front desk staff was excellent. The lady at the desk (around 7:00 PM , Fri. Jan. 17) actually had another member of staff move her car so we could park near the entrance. When we asked for help to copy items, the staff was helpful. The breakfast on Jan. 18 was great, and the lady who cared for it was really nice. The room (a handicapped one) was […] clean and nicely appointed. A nice motel--an excellent staff. Read moreGenuine Expedia guest review
"Ok just for a short period of time."
Hotel location near the medical campus was helpful but would not stay there for a vacation trip.Genuine Expedia guest review
Nice hotel for the price. right off the highway in and out of town.Genuine Hotels.com guest review
Not a bad price in downtown Charleston but a bit of a walk to historic district.Genuine Hotels.com guest review
"We had to bail."
We paid for two nights but only stayed one and left.Genuine Hotels.com guest review
"in need of renovation"
one elevator operational for a seven story building. parking is difficult, if not impossible. shabby interior. has forever changed the hotel chain I will be booking while traveling. breakfast was good. coffee was the worst ever encountered. staff friendly, polite, and helpful.Genuine Hotels.com guest review
We saw two bugs in our room. They did move us to another room that we didn't see any bugs. Only one elevator worked and the fire alarm went off at 1:30 one morning. Not good.Genuine Expedia guest review
This was our 1st time in Charleston, SC. Upon arrival the staff was real nice. They greeted us and seemed like they wanted us to stay there. Very happy people. Even the cleaning and maintenance staff were nice. Everyone was real clean too. Our room was Very Clean and smelled so good. The housekeeping staff was alert and glad to see us too. The Breakfast […] was out of this world. For a lower priced hotel, it beat everything around. I mean we had Fresh Fruits, Breads, Muffins, Juices, Biscuits, Gravy, Milk, Cereal, Eggs, Sausage, Yogurt, and More! We will definitely stay here the next time we visit. The front desk staff was extremely nice. Joseph and the girl working with him assisted us very quickly. We arrived way to early for normal check in however, they communicated with the other staff and got us a room ASAP. THANK YOU goes to the Manager of this Hotel (which I never saw). Read moreGenuine Hotels.com guest review
"Above average and nice hotel"
Other than the lengthy check-in process and somewhat limited parking,it's a very good place to stay. Definitely not within walking distance of sights but a short drive to historic downtown Charleston.Genuine Hotels.com guest review
old worn out hotel.Do not reflect the priceGenuine Hotels.com guest review
"Very nice hotel near historic downtown Charleston"
The hotel was recently renovated and very comfortable. The room was large and clean and the continental breakfast was tasty. The staff were friendly and accommodating. We'd stay there again!Genuine Hotels.com guest review
"Nice close to downtown"
Good experience need to do better on breakfastGenuine Expedia guest review
"Don't trust the advertising."
The advertising is misleading. If there were any upgradings in the motel I don't know where. The walls are paper thin. Getting to sleep before 11:30pm was impossible because of the noise. One night it was 12:30am, and our room was supposed to be a quiet location in the motel. The entrance and lobby depressing. The parking lot needs major upgrading. […] However the complementary breakfast was most impressive and the staff was most pleasant. Read moreGenuine Hotels.com guest review
Response by Comfort Inn Downtown Charleston Thank you for filling out the survey. We renovated about 2 years ago with all new furniture, new carpet, the lobby was completely remodled also. We have beautiful stone walls and in the sitting area we have a fireplace and a flatscreen television. We so know that parking is an issure here so we have an overflow area and free valet parking so our guests do not have to get up early in the morning to move their car our of the overflow area. I am glad that you enjoyed the hot breakfast and that the staff met your expectations. We hope to have you come back again.
"Close to Historic District"
The only decent thing was the price. For a weekend in Charleston the others were way to pricey $$$$. This facility is old , across from the VA Hospital, parking poor to non existent. Lot very small for amount of traffic to the bldg. Ice Machine on one floor only and shared space with laundry facility. Not an area to walk to or from for any events or […] sightseeing. Decent breakfast but very limited seating, many folks took their plates to the lobby seating. Overall not my usual expedia experience. Bldg's main issue was age and lack of updates Read moreGenuine Expedia guest review
Response by Comfort Inn Downtown Charleston This is an older building but we have been renovated about 2 years ago. There is a free trolly that picks up right next to the hotel for the guests that do not want to walk to downtown, which runs until 8:00 pm. We do have limited parking but we have an overflow area at the credit union right next to the hotel and we have a free valet service for our guests that do not want to get up early in the morning to move their car baack into our lot. We have ice machines on 3,4,5 and 7 plus one in the kitchen for our guests convenience. I hope you will come stay with us again.
As an asthmatic, I did not appreciate staying in a hotel room on a smokers floor. The smell was horrible and when I went to wash the smell out of my hair, I was greeted with no hot water. Will never stay there again.Genuine Expedia guest review
Response by Comfort Inn Downtown Charleston I apologize that you were put on the smoking floor. We did have a problem with the hot water that day and it has since been fixed. I hope you will stay with us again so we can show you that your next stay will be a pleasant one.
Great! I'll come again.Genuine Hotels.com guest review
Response by Comfort Inn Downtown Charleston We are very glad you enjoyed your stay with us. We look forward to having you stay with us again.
"Easy trolley access to historic district"
The hotel is reasonably priced for its location not too far from the historic district. Most attractions are too far for most walkers, but a trolley stop is close by. The hotel was clean and comfortable, and the breakfast okay.Genuine Expedia guest review
Breakfast and worker during breakfast was very good. Sheet and blankets had stains on them. Bed pillows were very lumpy. When provided "clean" blankets they were not packaged. The hotel manager changed our room and provided better pillows and no stained linens. The blankets were rough. This hotel needs some major improvements.Genuine Hotels.com guest review
Had asked for hotel in Historical District of Charleston, and this was not. But, it was no too far a drive. This particular hotel should not be listed in Historical District.Genuine Expedia guest review
"Great, inexpensive spot in Charleston"
Really enjoyed the hotel, slightly out of the way of the historic district but really not a problem at all. I would definitely stay here again and for the price compared to the rest of Charleston, definitely worth it.Genuine Hotels.com guest review
Response by Comfort Inn Downtown Charleston Thank you for staying with us while you were visiting Charleston. As you stated we are not in the heart of the historic area but there is a free trolly that picks up right next to the hotel and that will take you down to the heart of the historic area. We look forward to seeing you again.
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