Great stay! Great staffGenuine Hotels.com guest review
I really enjoyed the free breakfast they offer.Genuine Hotels.com guest review
"sewage in tub"
we had raw sewage backing up in to our bath tub in your room.Genuine Hotels.com guest review
Great room for a family of 5, the 2 queen suite with a pullout sofa as well. Evening reception was very nice and the kids loved the pool and hot tub. Very nice complimentary breakfast as well 5 star!¡!!Genuine Hotels.com guest review
This hotel is old and in great need of remodeling. I've never stayed in a hotel where the stuffing is literally coming out of tears in the couch and chair cushions, and the spare blanket in the closet really needed to be aired out - I'm probably the first person to unroll it in years. On the plus side, the gents at the front counter were very friendly. […] For the price point, this place doesn't compare to other competing properties nearby. And while not the hotel's fault directly, the hoard of young children using the hallway for their playground while their oblivious, stick-figure parents ignored their rudeness to the other guests didn't make my stay any more pleasant. I won't be back. Read moreGenuine Hotels.com guest review
"Great get away"
Enjoyed our one night stay for pleasure. The staff was awesome, managers reception, breakfast & room comfort were a wonderful experience for my group of five. The pool was heavily chlorinated to the point it bothered our skin but that's what showers are for!Genuine Hotels.com guest review
"Would stay here again."
Very nice room and service. Restaurant was closed and room service food average. Staff at front desk very accomodating. Would stay here again.Genuine Hotels.com guest review
Breakfast was great but the hotel is in need of repair. Toilet ran constantly and the and internet was not included.Genuine Hotels.com guest review
"Sub Par Rooms. Great Breakfast."
My stay was just okay. The room had a funny, old smell to it and the shower looked like it could you a good scrubbing. I liked that there was a separate sitting area with a couch and chair, but the furniture was very old and very worn. I did not feel comfortable sitting on the couch or chair so the sitting room went to waste for me. The best thing about […] this hotel was the manager's reception and the comp breakfast. From 5:30-7:30 we were able to sit in the "lounge" area and have unlimited cocktails. They served bottom shelf liquor, but that was expected since it was free. I was very satisfied with breakfast. My omelette was made fresh to order and there was also a full buffet of other breakfast goodies to choose from. All in all, the free drinks and breakfast made up for the sub par room. On the bright side, they are renovating the hotel so hopefully my issues with the rooms will be nonexistent soon Read moreGenuine Hotels.com guest review
One of the two rooms we initially checked into was dirty, so they assigned us two different rooms and one if those was dirty as well. So then the third set of rooms were clean after personally checking to make sure. They paid for the food portion of our restaurant bill. The breakfast buffet in the morning more than made up for it. Overall fairly decent […] hotel except for the hassle checking in. Read moreGenuine Hotels.com guest review
"Embassy Suites Livonia Michigan"
The hotel was comfortable and staff was friendly, but it was not up to the usual Embassy Suites standards. The room was in serious need of a facelift.Genuine Hotels.com guest review
"Dumpy rooms. Breakfast Disappointing"
We used to love staying at this hotel. It has gotten very dumpy. They are supposed to remodel it soon. But not soon enough for our stay this past week. Microwaves in our rooms didn't work. Peeling wall paper. Drawers hard to open. Water wouldn't drain in shower. Breakfast was horrible (with the exception of the cool to order omelettes and waffles). […] The scrambled eggs were dry, bagels and donuts tasted old and dry. There were no muffins or yogurts this time. Staff asked how our stay was when we checked out. I told them. They were not empathetic. Just repeated how they will be remodeling. Disappointed :-( Read moreGenuine Hotels.com guest review
"loved it !"
We had to be in Ann arbor for medical reasons and decided to stay at the Embassy because they had large enough rooms to accommodate our family of five. The two room suite with a sofa bed was perfect . kids loved the pool, only I wish that water guns would be banned there were a number of kids using them and there wasn't a dry inch to set your stuff […] anywhere in the room, not to mention getting randomly shot n the face quite frequently was no. Fun Read moreGenuine Hotels.com guest review
The stay was great! The staff was wonderful. I would suggest a fan in the bathroom to clear the mirror after a shower and free internet.Genuine Hotels.com guest review
"GREAT HOTEL IN LIVONIA"
We always stay at this hotel when coming in town to visit family and friend.. Staff is friendly, food is great and Rooms are clean!! Love it and prices and very affordable!Genuine Expedia guest review
"Lots of perks for the price!"
I always make it a point to stay at Embassy Suites when I travel. They are always reasonably priced, and offer a full breakfast as well as an evening Manager's reception with drinks and light snacks. This location is a bit dated, but they are remodeling in the beginning of 2015, which should bring them up to standard with other Embassy Suites.Genuine Expedia guest review
hotel is in need of upgrading but needs a better housekeeping crew regardlessGenuine Hotels.com guest review
Except for Thanksgiving Day when the staff didn't clean our room for whatever reason and the location of our room which was next to I-275 it was a nice stay. The free breakfast was excellent!Genuine Hotels.com guest review
The breakfast, indoor pool and our ability to bring dog was the reason we booked. The staff was excellent. The room was a suite but the tub was not very clean. Some off the electrical plugs did not work. Felt very secure since their was security on each floor during our weekend stay. Overall I would stay again, the price is right!Genuine Hotels.com guest review
Loved my stay will book next year for sure. My family was so impressed they will book with me next yr.Genuine Hotels.com guest review
The breakfast was great. The hotel itself is a bit old and in need of little touch. Staff were friendlyGenuine Hotels.com guest review
"Nice hotel good location"
Enjoyed our stay. Breakfast was good and everything went well. We enjoyed the indoor plants in the lounge areaGenuine Expedia guest review
"Not your typical embassy suites"
Dirty. Nasty staff. Gross food. Would never recommend. Booked this online for party. Pools smelled musty. Rooms were really outdated. Tub was nasty. Not worth the money spentGenuine Expedia guest review
"Nice, but a little worn"
Short trip.Genuine Hotels.com guest review
"Exceptional Experience at the Embassy Suites"
I travel quite a bit on business and stay at many hotels. Most often, I have an average or worse experience. At the Livonia Embassy Suites, I had an EXCEPTIONAL experience. Each and every staff member I encountered was so nice and accommodating. I want to especially recognize Joie and Brian. They were exceedingly kind and made my day. In addition, the […] breakfast was amazing and complimentary. The hotel is near a Starbucks as well as many restaurants. I HIGHLY recommend this hotel to business and other travelers. Read moreGenuine Hotels.com guest review
Great place to stay, friendly crew and services, I will stay there again.Genuine Hotels.com guest review
Overall a great place to get some ZZZzzz and good food.Genuine Hotels.com guest review
I was really happy with everything about the hotel! Room, service, location. Breakfast was GREAT! Loved the courtyard.Genuine Hotels.com guest review
"Overnight Business Trip"
Everything was outstanding. Will stay here again.Genuine Hotels.com guest review
"SERIOUS need of renovation"
While renovation is planned, it is in SERIOUS need of it.Genuine Hotels.com guest review
I've stayed in many E.S but this one by far was the worse! The staff was but the age, condition and smell of the hotel was beyond belief!Genuine Hotels.com guest review
This hotel was beautiful. I booked this hotel for my son's birthday. We had a great time. The staff was friendly, the room was extremely comfortable. The adults loved the Manager's reception and the kids couldn't get enough of the pool. The breakfast was delicious and there was something for everyone.Genuine Expedia guest review
"Right location at the right price for the comfort"
The breakfast was excellent. Staff super! We stayed one night and found the facility to be very attractive and comfortable.Genuine Expedia guest review
"Nice hotel close to nice restaurants"
Michael @ check in is very nice! Quick & attentive! Excellent happy hour 530-730. Made to order breakfast really good only negative thing is the rooms need upgrading but they finally have flat screen t.v'sGenuine Expedia guest review
"Luxiousious acccomodations, upscale bedding"
I stayed for a business weekend (Sat-Tues) and everything was perfect. The pool was wonderful. The Atrium was peaceful and gorgeous. Outstanding free breakfast. Hotel staff tremendous.Genuine Hotels.com guest review
no complaints great staffGenuine Hotels.com guest review
"No cameras in parking area."
Several cars were vandalized. Hotel does not feel responsible. There are no cameras in the parking area. Security guards that are on duty in the evening hang out inside. incident was unfortunate for an otherwise satisfying hotel stay.Genuine Hotels.com guest review
I love my stay at Embassy Suites Detroit - Livonia/Novi. I will be back!Genuine Hotels.com guest review
"Wonderful place to stay for adults and kids."
This was the perfect place to stay. The two-room suites are excellent, providing space and comfort at an affordable price.Genuine Expedia guest review
Non smoking room smelled of smoke for three consecutive nites. Airconditioner couldn't keep up with humidity. One of three elevators out of order for two days. Nice size rooms. Polite and helpful staff.Genuine Hotels.com guest review
The hotel was very warm and humid and the air conditioner in the room did not work very well either. Most nights it was uncomfortable sleeping.Genuine Hotels.com guest review
we had a wonderful time on our mini get away.The kids loved the pool and the rooms were perfect for for the 4 of us.Genuine Expedia guest review
At the manager reception they found me 2 cups of coffee that I wanted.Genuine Hotels.com guest review
Went for a bachelor party. Staff was super friendly and very helpful!Genuine Hotels.com guest review
Very comfortable room, wonderful breakfast buffet and afternoon happy hour, very tranquil interior atrium, staff was very friendly and gracious. My only complaint is that room service was not available after 11 p.m. on Friday, and even earlier on Saturday. Which means we had to either call out for a late meal or midnight snack delivery or drive around […] quite a distance to find something open for takeout. Unfortunate, because the hotel restaurant room service menu looked very appetizing, and the breakfast buffet we had on Saturday morning was absolutely superb. And Livonia doesn't seem to offer much by way of interesting dining options; lots of franchise joints and fast food places but seemingly little else. Read moreGenuine Hotels.com guest review
"Breakfast is worth $15 of your room rate!"
Hotel is very nice, clean and staff was very friendly and accommodating. Room was spacious and clean, shower had great water pressure. Breakfast was very nice with made to order omelettes and a hot buffet. So very glad I went one exit further north for my stay this trip!Genuine Hotels.com guest review
Room was nice. But beds were just plain awful. Mattress's were "U" shaped and you rolled to the center. Not very nice.Genuine Hotels.com guest review
My stay was alright. The carpet and the walls were not clean the bathroom looked outdated.Genuine Hotels.com guest review
"not up to embassy standards"
Needs major upgrades feels like a embassy knock offGenuine Hotels.com guest review
"Friendly Employees and Great Breakfast"
This hotel was clean, the employees were very friendly, the breakfast was amazing, the pool was clean and fun (waterfall!), and the manager's reception was a nice touch. The first night (Saturday) was pretty busy and unfortunately, quite loud until around 11pm (our three young children had trouble falling asleep). The next two nights were much quieter. […] We visited many museums and the zoo and we were only about 20 minutes away from each. Overall, this is a great hotel and we will definitely return! Read moreGenuine Hotels.com guest review
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