All hotels in Livonia, Michigan, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here19525 Victor Parkway, Livonia, MI, 48152, United States of America, ‏‎855-239-9484
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4.0 / 5Excellent

Score breakdown (from 298 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.2
  • Comfort
    4.1
  • Condition
    3.8
  • Neighborhood
    4.3
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5.0 / 5Outstanding
"A must use hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very good hotel....will recommend and use again..
Genuine Hotels.com guest review
1 night business trip May 9, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing front desk staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The front desk staff was fantastic. Went above and beyond in every aspect. Anticipated my needs and exceeded my expectations!
Genuine Hotels.com guest review
1 night family trip Mar 21, 2015
willard
US
5.0 / 5Outstanding
"Family getaway"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay! Great staff
Genuine Hotels.com guest review
2 night family trip Mar 13, 2015
Kaylin
US
4.0 / 5Excellent
"Family Trip"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I really enjoyed the free breakfast they offer.
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
Sarah
US
2.0 / 5Fair
"sewage in tub"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
we had raw sewage backing up in to our bath tub in your room.
Genuine Hotels.com guest review
1 night family trip Feb 20, 2015
A Traveler
US
5.0 / 5Outstanding
"very happy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great room for a family of 5, the 2 queen suite with a pullout sofa as well. Evening reception was very nice and the kids loved the pool and hot tub. Very nice complimentary breakfast as well 5 star!¡!!
Genuine Hotels.com guest review
1 night family trip Jan 20, 2015
A Traveler
US
1.0 / 5Poor
"Horrible! Stay somewhere else!!"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
This hotel is dirty and run down. The towels were supposed to be white, but they were grey! The blankets on the bed were stained. There were kids being loud and running all over. Even late at night. Kids were running outside our door after 1 am and woke my child up they were so loud. There were TOO MANY unattended under age kids in the pool. The pool was packed and the unattended kids were playing volleyball in the pool. There was not staff anywhere to be found to maintain order. If you like order and cleanliness DO NOT STAY HERE!!!
Genuine Expedia guest review
Other trip Feb 23, 2015
Jacquelynn
US
2.0 / 5Fair
"Underwhelmed"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
This hotel is old and in great need of remodeling. I've never stayed in a hotel where the stuffing is literally coming out of tears in the couch and chair cushions, and the spare blanket in the closet really needed to be aired out - I'm probably the first person to unroll it in years. On the plus side, the gents at the front counter were very friendly. For the price point, this place doesn't compare to other competing properties nearby. And while not the hotel's fault directly, the hoard of young children using the hallway for their playground while their oblivious, stick-figure parents ignored their rudeness to the other guests didn't make my stay any more pleasant. I won't be back.
Genuine Hotels.com guest review
1 night romance trip Feb 15, 2015
A Traveler
US
1.0 / 5Poor
"Incompetence"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
The entire staff from the kitchen to the front desk seemed like they didn't want to be there. Could not get a ride over to a bldng I came to visit that was 1/2 mile away because no one cleared off the van (Well McFly clear it off!), Could not get a receipt after my stay due to some weird 3rd party booking rule, and could not print my boarding pass because the business center printer was broken (Note: this seemed to be a recurring issue). I will NEVER stay at this chain venue again!
Genuine Expedia guest review
Other trip Feb 7, 2015
REDEXPLOR
US
4.0 / 5Excellent
"Great get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Enjoyed our one night stay for pleasure. The staff was awesome, managers reception, breakfast & room comfort were a wonderful experience for my group of five. The pool was heavily chlorinated to the point it bothered our skin but that's what showers are for!
Genuine Hotels.com guest review
1 night family trip Jan 30, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The reviews made me a little hesitant but this is great hotel. Pillows are so comfortable. Rooms are spacious. The open floor plan is beautiful. Managers reception- free drinks. Complimentary breakfast. My stay was a win.
Genuine Expedia guest review
Other trip Feb 1, 2015
NR
US
5.0 / 5Outstanding
"Birthday weekend"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Staff so helpful and nice room needs a little touch up but other that love love this hotel will be back soon
Genuine Expedia guest review
Other trip Jan 28, 2015
Covergurl
US
4.0 / 5Excellent
"Would stay here again."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very nice room and service. Restaurant was closed and room service food average. Staff at front desk very accomodating. Would stay here again.
Genuine Hotels.com guest review
2 night business trip Dec 17, 2014
Kerry
US
3.0 / 5Good
"Need Updating"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Breakfast was great but the hotel is in need of repair. Toilet ran constantly and the and internet was not included.
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
A Traveler
US
3.0 / 5Good
"Sub Par Rooms. Great Breakfast."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
My stay was just okay. The room had a funny, old smell to it and the shower looked like it could you a good scrubbing. I liked that there was a separate sitting area with a couch and chair, but the furniture was very old and very worn. I did not feel comfortable sitting on the couch or chair so the sitting room went to waste for me. The best thing about this hotel was the manager's reception and the comp breakfast. From 5:30-7:30 we were able to sit in the "lounge" area and have unlimited cocktails. They served bottom shelf liquor, but that was expected since it was free. I was very satisfied with breakfast. My omelette was made fresh to order and there was also a full buffet of other breakfast goodies to choose from. All in all, the free drinks and breakfast made up for the sub par room. On the bright side, they are renovating the hotel so hopefully my issues with the rooms will be nonexistent soon
Genuine Hotels.com guest review
1 night romance trip Jan 3, 2015
Ashley
US
3.0 / 5Good
"Crazy check-in"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
One of the two rooms we initially checked into was dirty, so they assigned us two different rooms and one if those was dirty as well. So then the third set of rooms were clean after personally checking to make sure. They paid for the food portion of our restaurant bill. The breakfast buffet in the morning more than made up for it. Overall fairly decent hotel except for the hassle checking in.
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
Allison
US
3.0 / 5Good
"Embassy Suites Livonia Michigan"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    1.0
The hotel was comfortable and staff was friendly, but it was not up to the usual Embassy Suites standards. The room was in serious need of a facelift.
Genuine Hotels.com guest review
1 night trip with friends Jan 3, 2015
A Traveler
US
1.0 / 5Poor
"Dumpy rooms. Breakfast Disappointing"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
We used to love staying at this hotel. It has gotten very dumpy. They are supposed to remodel it soon. But not soon enough for our stay this past week. Microwaves in our rooms didn't work. Peeling wall paper. Drawers hard to open. Water wouldn't drain in shower. Breakfast was horrible (with the exception of the cool to order omelettes and waffles). The scrambled eggs were dry, bagels and donuts tasted old and dry. There were no muffins or yogurts this time. Staff asked how our stay was when we checked out. I told them. They were not empathetic. Just repeated how they will be remodeling. Disappointed :-(
Genuine Hotels.com guest review
1 night family trip Jan 1, 2015
Lisa
US
5.0 / 5Outstanding
"loved it !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had to be in Ann arbor for medical reasons and decided to stay at the Embassy because they had large enough rooms to accommodate our family of five. The two room suite with a sofa bed was perfect . kids loved the pool, only I wish that water guns would be banned there were a number of kids using them and there wasn't a dry inch to set your stuff anywhere in the room, not to mention getting randomly shot n the face quite frequently was no. Fun
Genuine Hotels.com guest review
1 night family trip Dec 30, 2014
jo
US
5.0 / 5Outstanding
"Excellent"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
The stay was great! The staff was wonderful. I would suggest a fan in the bathroom to clear the mirror after a shower and free internet.
Genuine Hotels.com guest review
3 night business trip Dec 20, 2014
Kim
US
5.0 / 5Outstanding
"GREAT HOTEL IN LIVONIA"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We always stay at this hotel when coming in town to visit family and friend.. Staff is friendly, food is great and Rooms are clean!! Love it and prices and very affordable!
Genuine Expedia guest review
Other trip Dec 22, 2014
Vielka
US
3.0 / 5Good
"Lots of perks for the price!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
I always make it a point to stay at Embassy Suites when I travel. They are always reasonably priced, and offer a full breakfast as well as an evening Manager's reception with drinks and light snacks. This location is a bit dated, but they are remodeling in the beginning of 2015, which should bring them up to standard with other Embassy Suites.
Genuine Expedia guest review
Other trip Dec 8, 2014
Millie
US
2.0 / 5Fair
"very disappointed"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
hotel is in need of upgrading but needs a better housekeeping crew regardless
Genuine Hotels.com guest review
1 night business trip Dec 2, 2014
michael
US
4.0 / 5Excellent
"Good value."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Except for Thanksgiving Day when the staff didn't clean our room for whatever reason and the location of our room which was next to I-275 it was a nice stay. The free breakfast was excellent!
Genuine Hotels.com guest review
3 night romance trip Nov 26, 2014
KENNETH
US
4.0 / 5Excellent
"Thanksgiving"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
The breakfast, indoor pool and our ability to bring dog was the reason we booked. The staff was excellent. The room was a suite but the tub was not very clean. Some off the electrical plugs did not work. Felt very secure since their was security on each floor during our weekend stay. Overall I would stay again, the price is right!
Genuine Hotels.com guest review
3 night family trip Nov 27, 2014
Sherri
US
5.0 / 5Outstanding
"Awesome stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved my stay will book next year for sure. My family was so impressed they will book with me next yr.
Genuine Hotels.com guest review
1 night family trip Nov 28, 2014
Charlotte A.
US
3.0 / 5Good
"the D"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
The breakfast was great. The hotel itself is a bit old and in need of little touch. Staff were friendly
Genuine Hotels.com guest review
1 night romance trip Nov 26, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel good location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Enjoyed our stay. Breakfast was good and everything went well. We enjoyed the indoor plants in the lounge area
Genuine Expedia guest review
Other trip Nov 24, 2014
cara
US
2.0 / 5Fair
"Not your typical embassy suites"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Dirty. Nasty staff. Gross food. Would never recommend. Booked this online for party. Pools smelled musty. Rooms were really outdated. Tub was nasty. Not worth the money spent
Genuine Expedia guest review
Other trip Nov 24, 2014
A Traveler
US
4.0 / 5Excellent
"Nice, but a little worn"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Short trip.
Genuine Hotels.com guest review
1 night business trip Nov 10, 2014
Robert
US
5.0 / 5Outstanding
"Exceptional Experience at the Embassy Suites"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I travel quite a bit on business and stay at many hotels. Most often, I have an average or worse experience. At the Livonia Embassy Suites, I had an EXCEPTIONAL experience. Each and every staff member I encountered was so nice and accommodating. I want to especially recognize Joie and Brian. They were exceedingly kind and made my day. In addition, the breakfast was amazing and complimentary. The hotel is near a Starbucks as well as many restaurants. I HIGHLY recommend this hotel to business and other travelers.
Genuine Hotels.com guest review
1 night business trip Nov 9, 2014
Michael
US
4.0 / 5Excellent
"Great experience."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great place to stay, friendly crew and services, I will stay there again.
Genuine Hotels.com guest review
1 night family trip Nov 7, 2014
Azia
US
5.0 / 5Outstanding
"My travels"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Overall a great place to get some ZZZzzz and good food.
Genuine Hotels.com guest review
1 night business trip Nov 2, 2014
raymond
US
5.0 / 5Outstanding
"Happy"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was really happy with everything about the hotel! Room, service, location. Breakfast was GREAT! Loved the courtyard.
Genuine Hotels.com guest review
3 night business trip Oct 27, 2014
Suzanne
US
5.0 / 5Outstanding
"Overnight Business Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Everything was outstanding. Will stay here again.
Genuine Hotels.com guest review
1 night business trip Oct 26, 2014
James
US
2.0 / 5Fair
"SERIOUS need of renovation"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
While renovation is planned, it is in SERIOUS need of it.
Genuine Hotels.com guest review
2 night family trip Oct 24, 2014
MICHAEL
US
2.0 / 5Fair
"Unsatisfactory"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
I've stayed in many E.S but this one by far was the worse! The staff was but the age, condition and smell of the hotel was beyond belief!
Genuine Hotels.com guest review
2 night trip with friends Oct 24, 2014
CDB
US
5.0 / 5Outstanding
"Beautiful Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel was beautiful. I booked this hotel for my son's birthday. We had a great time. The staff was friendly, the room was extremely comfortable. The adults loved the Manager's reception and the kids couldn't get enough of the pool. The breakfast was delicious and there was something for everyone.
Genuine Expedia guest review
Other trip Oct 27, 2014
Ms. Tee
US
4.0 / 5Excellent
"Right location at the right price for the comfort"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The breakfast was excellent. Staff super! We stayed one night and found the facility to be very attractive and comfortable.
Genuine Expedia guest review
Other trip Oct 18, 2014
Roper
US
4.0 / 5Excellent
"Nice hotel close to nice restaurants"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Michael @ check in is very nice! Quick & attentive! Excellent happy hour 530-730. Made to order breakfast really good only negative thing is the rooms need upgrading but they finally have flat screen t.v's
Genuine Expedia guest review
Other trip Oct 12, 2014
tracey
US
5.0 / 5Outstanding
"Luxiousious acccomodations, upscale bedding"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed for a business weekend (Sat-Tues) and everything was perfect. The pool was wonderful. The Atrium was peaceful and gorgeous. Outstanding free breakfast. Hotel staff tremendous.
Genuine Hotels.com guest review
2 night trip Sep 20, 2014
Claudia
US
5.0 / 5Outstanding
"impressed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
no complaints great staff
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
A Traveler
US
1.0 / 5Poor
"No cameras in parking area."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
Several cars were vandalized. Hotel does not feel responsible. There are no cameras in the parking area. Security guards that are on duty in the evening hang out inside. incident was unfortunate for an otherwise satisfying hotel stay.
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
Mar
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love my stay at Embassy Suites Detroit - Livonia/Novi. I will be back!
Genuine Hotels.com guest review
1 night trip Aug 30, 2014
M Lee
US
4.0 / 5Excellent
"Wonderful place to stay for adults and kids."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was the perfect place to stay. The two-room suites are excellent, providing space and comfort at an affordable price.
Genuine Expedia guest review
Other trip Jul 21, 2014
Amelia
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
Non smoking room smelled of smoke for three consecutive nites. Airconditioner couldn't keep up with humidity. One of three elevators out of order for two days. Nice size rooms. Polite and helpful staff.
Genuine Hotels.com guest review
3 night trip Jul 10, 2014
A Traveler
US
3.0 / 5Good
"Embassy"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The hotel was very warm and humid and the air conditioner in the room did not work very well either. Most nights it was uncomfortable sleeping.
Genuine Hotels.com guest review
12 night trip Jun 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Family Stay-cation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
we had a wonderful time on our mini get away.The kids loved the pool and the rooms were perfect for for the 4 of us.
Genuine Expedia guest review
Other trip Jul 9, 2014
4bing
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
At the manager reception they found me 2 cups of coffee that I wanted.
Genuine Hotels.com guest review
2 night trip Jun 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Great time"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Went for a bachelor party. Staff was super friendly and very helpful!
Genuine Hotels.com guest review
1 night trip Jun 14, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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