All hotels in Grand Rapids, Michigan, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
4855 28th Street SE, Grand Rapids, MI, 49512, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
2.9 / 5Fair

Score breakdown (from 239 reviews)

Average rating for:

  • Cleanliness
    3.2
  • Service
    3.3
  • Comfort
    2.9
  • Condition
    2.7
  • Neighborhood
    3.6
  • < Previous
  • Page 1 of 5
  • Next >
1.0 / 5Poor
"Not a great idea."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Might have been the dirtiest hotel I have ever seen.
Genuine Hotels.com guest review
1 night business trip Jun 25, 2015
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Outlet didn't work in the desk lamp and the four outlet plug next to the night stand wouldn't keep my plugs in place unless I wedged something under them. The A/C could use a charge and the bed was hard. The room was clean and cleaned in a timely manner and the hotel desk clerk was excellent.
Genuine Hotels.com guest review
2 night business trip Jun 23, 2015
Debra
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Front desk was staff was nice. Rooms was HORRIBLE. Will never stay at another Motel 6.
Genuine Hotels.com guest review
1 night business trip Jun 18, 2015
Crystal
US
1.0 / 5Poor
"Dirty"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
So dirty. Not worth it. Spend the extra money for something clean.
Genuine Hotels.com guest review
1 night trip with friends Jun 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Would stay again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay A++
Genuine Hotels.com guest review
1 night romance trip May 17, 2015
Kyle
US
1.0 / 5Poor
"Nasty"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
It smelled like smoke everywhere we went in there and especially our room! I know we went for cheap but really this was the middle of the road price wise and I would NEVER stay here again. I went to get in the shower and it was not cleaned properly because there was still soap from a bottle on the ledge where I went to set my stuff. We could not control the temperature in our room at all we had it as cold as possible and it was warm and muggy. The bathroom was so small I could not shower or get dressed without the door open The beds were terrible and the 2 pillows on each bed were so lumpy they were useless. There was no elevator and the stairway was so narrow you had to wait. No breakfast, no coffee, no nothing! I will NEVER EVER stay here again and I don't think anyone else should either. They should not be in business. They should be closed down! When we checked in it was a popular time for people to arrive on a weekend and there was only one person to run the desk. The phone was ringing and it had an obnoxious ring that should not be in any sort of business ever, especially at the front desk of a hotel. The lady at the front desk said "if we put you downstairs your room will be right next to the front office and you WILL hear the phone ringing". I told her to put me upstairs. Internet did not work. I used to clean hotel rooms and cabins and NEVER would I leave a room in this condition!
Genuine Hotels.com guest review
2 night trip with friends May 21, 2015
A Traveler
US
1.0 / 5Poor
"Disappointed"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
The bed was too soft and only a double for two people is a bit too small. The staff was helpful and friendly. The building was in need of repair. We will NOT be staying here ever again!
Genuine Hotels.com guest review
4 night romance trip May 2, 2015
A Traveler
US
1.0 / 5Poor
"You get what you pay for!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
We were awaken by loud music, laughter, profanity at 4:30 am! This continued until we left at 7:30am. Management did not do anything about it. The "no -smoking" room smelled like smoke. Customer service at checkin was not "welcoming"....smile!
Genuine Hotels.com guest review
1 night business trip May 5, 2015
A Traveler
US
2.0 / 5Fair
"Warning no breakfast as indicated"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Overnight but normal motel 6. Thin walls so hard to sleep, The hotel.com app is wrong when it says a free continental breakfast is served; there is no breakfast of any kind. Good thing was it was close to airport.
Genuine Hotels.com guest review
1 night romance trip May 5, 2015
A Traveler
US
4.0 / 5Excellent
"Fun get away"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
All was fine for a Motel 6.
Genuine Hotels.com guest review
1 night trip with friends May 2, 2015
Dennis
US
3.0 / 5Good
"April 2015"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Area was nice, rooms were "okay". Customer service was top notch. Beds were very uncomfortable though.
Genuine Hotels.com guest review
1 night family trip Apr 25, 2015
Carla D
US
3.0 / 5Good
"Had what we needed."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We had booked a king room, but arriving late at night, there was only a queen room but with jacuzzi. But we didn't have time to use the tub and would have preferred the king bed.
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
richard
US
3.0 / 5Good
"Cleaner than I thought it would be"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Inexpensive and comfortable
Genuine Hotels.com guest review
1 night family trip Apr 24, 2015
regina
US
3.0 / 5Good
"Ok for a quick stay."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The Room was clean and the staff was very friendly, but the counter top was duck taped together. Over all I was happy, just didn't like the red neck fix it job.
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
terri
US
1.0 / 5Poor
"won'the stay again"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
the hotel was lacking in any amenities. No Kleenex, no shampoo, conditioner, we were told they dropped all of those amenities when they became a motel 6. I wish I had known because we would have brought some with us. this falls way short of the national advertising they do
Genuine Hotels.com guest review
2 night family trip Mar 30, 2015
David
US
5.0 / 5Outstanding
"nice for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great
Genuine Hotels.com guest review
1 night trip Mar 27, 2015
Peter
US
2.0 / 5Fair
"Bed bugs, no continental breakfast as advertised"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
So disappointing. The room had signs of bed bugs. We told them about the problem and they gave us another room. When we asked about the first room, they said they have had problems with bed bugs in this room. Why then would they give us a room that they knew they had problems with? No elevator. No breakfast as advertised. There was literature in the room saying that they served a continental breakfast but when I asked about it they said they hadn't had time to update the literature yet. I was told there would be coffee but no coffee either morning. Literature in room said they had coupons at the desk for local restaurants but when I asked, they said there were no coupons. Room could have been cleaner. All in all, a very disappointing stay.When we spoke with some people who live in Grand Rapids, they said this particular motel was one of the worst in their city I needed extra towels and they did provide them.
Genuine Expedia guest review
Other trip Mar 31, 2015
A Traveler
US
2.0 / 5Fair
"It's Ok..."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
Bed wasn't very comfortable, location is good. Shower head / sink faucet coming apart. Bathroom fan made scary noise while on.
Genuine Hotels.com guest review
1 night business trip Mar 28, 2015
Jesse C.
US
3.0 / 5Good
"Ok for overnight"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The room was clean. The air conditioning/heating system did not work well, it was so hot during the night, it was drying and noisy. The plug by the bed pulled out of the wall when I pulled out the phone charger, and the light switch in the bathroom sparked when you turned it on. They had been doing some remodeling but the electrical and plumbing needs work. The bathtub and tub surround was new and felt very clean.
Genuine Hotels.com guest review
1 night family trip Mar 16, 2015
Mary
US
2.0 / 5Fair
"Good enough"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
for the price it was good enough. Definitely wouldn't stay longer than one night here.
Genuine Expedia guest review
Other trip Mar 15, 2015
A Traveler
US
2.0 / 5Fair
"good location, easy access but that's all"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
It's well located, with easy access to business, downtown, airport, etc, very convenient for travelers. but that's all the positive you'll get. The room was not really clean, old linens, mattress out of place, the bath towels are the size of hand towels, the room I was in was a no-smoking room but I could not sleep well because of the smoke coming from all direction in the building, the hallways were suffocated with the smoke smell, and they advertised Free continental breakfast but there is none, that's a big lie.
Genuine Expedia guest review
Other trip Mar 9, 2015
Scardini
US
1.0 / 5Poor
"You get what you pay for..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The room was very spartan. No amenities, not even an elevator. Very uncomfortable beds, hard pillows. Not a good night's sleep. But the room was clean and the employees were very nice.
Genuine Hotels.com guest review
1 night family trip Mar 6, 2015
Debbie
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Close to airport and takes pets. Not a honeymoon destination
Genuine Expedia guest review
Other trip Mar 5, 2015
A Traveler
US
1.0 / 5Poor
"Yuck!"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    1.0
No Kleenex or shampoo in the room. Carpet dirty, outside door not locked anyone could come in. Very loud maids in the morning. Terrible smoky smell in the room and hallway. First and last visit.
Genuine Hotels.com guest review
1 night romance trip Feb 27, 2015
Julie
US
4.0 / 5Excellent
"Staff was great easy check in"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nothing but great things to say front desk personnel was really personable
Genuine Expedia guest review
Other trip Feb 22, 2015
Howard
US
3.0 / 5Good
"Clean, barebones place to stay for not many dollars"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Clean place, good value for the money, but no extras at all. Iron and ironing board missing, Kleenex box ripped out, bathroom very cramped, no breakfast, no shampoo. But if all you want is a clean place to sleep for not many dollars, this is worth trying. Also, while we didn't bring our dog this trip, they do allow pets and without a fee.
Genuine Hotels.com guest review
2 night family trip Feb 13, 2015
Richard
US
4.0 / 5Excellent
"Third timer by mistake"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was ok..besides not having regular size dry off towels, a rack to hang them on and Kleenex tissue in the room, it was comfortable and clean. Staff was friendly too.
Genuine Hotels.com guest review
2 night romance trip Feb 13, 2015
ANTONIO
US
4.0 / 5Excellent
"nice"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Could use a good breakfast. But besides that it's good. The jacuzzi suite is nice.
Genuine Hotels.com guest review
2 night trip Feb 6, 2015
A Traveler
US
2.0 / 5Fair
"Thermostat a Joke !!"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    5.0
The thermostat on wall did not control the heater as described on the notice. The heat was set on one temp and could not be changed by the t-stat.
Genuine Hotels.com guest review
1 night business trip Jan 25, 2015
Gerald
US
2.0 / 5Fair
"Never again a Motel 6"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
no coffee, no clock in the room, and not an iron or ironing board on the premise. Done with Motel 6.
Genuine Expedia guest review
Other trip Jan 30, 2015
Joe
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Close to airport and easy to find. Clean and comfortable room.
Genuine Expedia guest review
Other trip Jan 27, 2015
Laura
US
2.0 / 5Fair
"You get what you pay for..."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
Was searching for a cheap place to stay while presenting at a conference in the area. For the price, I did not expect a particularly fancy--just a smoke-free room that was clean and safe. During my stay, I saw one staff member at the front desk. Security procedures were not really adhered to--the outside doors, though they had a key-card lock--were not locked after dark as reported at the front desk. The halls and common areas smelled strongly of cigarettes, and my room smelled like spray paint. If you are an adult traveling on business, it is not bad for a single night stay, but I would not recommend bringing children or staying for prolonged periods. If you are someone with allergies or sensitivities to strong smells, do not stay here--headaches for the whole trip!
Genuine Hotels.com guest review
2 night business trip Jan 22, 2015
A Traveler
US
2.0 / 5Fair
"Run Down Hotel, Close to Expressway"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
This hotel is badly in need of updates, is very run down. The wallpaper was peeling off the walls, the carpet was stained (did not feel comfortable walking barefoot in my room), the shower rod was falling off the bathroom wall, the panel hiding the under-sink plumbing fixtures had fallen off and everything was exposed, the blowdryer fell off the wall when I used it. The receptionist was pleasant. The hotel was fairly quiet.
Genuine Expedia guest review
Other trip Jan 25, 2015
Mary
US
3.0 / 5Good
"Place to sleep."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Well I didn't expect to have a five star room but I did expect a little more. The bed spread had a burn hole in it. But the rest of the room was nice. They do not have shampoo bottles so bring your own. The breakfast was not available. People are living in a room with a dog and were a bit noisy. The exercise room has a treadmill and bike they work but are old and I was afraid the treadmill belt was going to fly off. The location is easy to get to and close to everything. I needed a place to stay for a night for work and it meet my needs but I wouldn't stay long term or expect much other than a low price.
Genuine Expedia guest review
Other trip Jan 23, 2015
Alaina
US
5.0 / 5Outstanding
"Nice quite hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved it very nice close to restaurants and shopping centers
Genuine Expedia guest review
Other trip Jan 19, 2015
A Traveler
US
4.0 / 5Excellent
"ok"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
It was fine. Except the cleaning staff work me up blabbing in the hallway for twenty minutes.
Genuine Expedia guest review
Other trip Jan 12, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
THE PEOPLE AT THE DESK AND THE MANAGER WERE NOT VERY UNDERSTANDING WHEN WE TOLD THEM THE ROOM SMELLED OF SMOKE. SOME ONE HAD SMOKED IN THE ROOM NO DOUBT AT ALL.
Genuine Expedia guest review
Other trip Jan 11, 2015
A Traveler
US
3.0 / 5Good
"You get what you pay for"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
It states that breakfast is at the hotel, but in fact there is no breakfast. I also had issues with my smoke detector and they did nothing about it.
Genuine Hotels.com guest review
1 night business trip Jan 7, 2015
A Traveler
US
4.0 / 5Excellent
"2 addresses for this hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Hotel was fine, clean etc, staff was helpful. HOWEVER, something in the address is wrong. We first ended up at a Knight's Inn further down the road with the same address, and when I spoke with the person at the front desk, she said we were the 3rd people looking for Motel 6 that she'd seen that night. It's the Motel 6 right off the exit, if your GPS tells you to go further down 28th, disregard it.
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
Robyn
US
4.0 / 5Excellent
"Good room for the price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Like the idea of no upfront monies for bookings, made everything so convenient in the event of any changes and or cancellations! Thanks again, Doug J Lafayette,La.
Genuine Expedia guest review
Other trip Dec 15, 2014
Doug
US
3.0 / 5Good
"Cigarette Smoke"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
We were on the second floor in a non-smoking room. The minute you entered the hotel you could smell cigarette smoke. Our room smelled like cigarette smoke. The hotel is old and in need of a total makeover. Our room was clean and bed was comfortable. Motel does NOT serve breakfast.
Genuine Hotels.com guest review
1 night business trip Nov 16, 2014
Jeffrey
US
2.0 / 5Fair
"had to leave the light on"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Change rooms twice first room so nasty trash still in room bathroom not done .after the back and forth with front desk I gave up took next room went to buy my own blanket and went to sleep thanks
Genuine Hotels.com guest review
1 night business trip Nov 12, 2014
A Traveler
US
3.0 / 5Good
"ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
ok
Genuine Hotels.com guest review
1 night business trip Nov 7, 2014
A Traveler
US
3.0 / 5Good
"Pillow and a bed"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
Convenient place to sleep due to flight cancelation. It was more then i expected for the price.
Genuine Hotels.com guest review
1 night business trip Nov 10, 2014
Russ
US
4.0 / 5Excellent
"great one night stay"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
King bed. Just there to sleep. Happy to find a very clean room.no frills. No shampoo in room. No breakfast. (But there was decent coffee) Got in late. Left early. Worth the low rate and will stay again.
Genuine Hotels.com guest review
1 night business trip Nov 2, 2014
Ted
US
1.0 / 5Poor
"You get what you pay for!"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Just giving honest ratings, no anger towards this hotel. I guess you get what you pay for. You can hear people talking at 2 in the morning in the lobby room. Carpet was dirty with dried up stains, it smelled moldy in the bathroom. Cold air coming from window plus smell of smokers. The plus tho its near everything (Target, starbucks, ihop, etc) so escape from the motel when you can
Genuine Hotels.com guest review
2 night family trip Oct 31, 2014
Kulsoom H
US
3.0 / 5Good
"Safe and clean but NOT luxurious"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
What they had to work with was clean, but rooms were dated, floorboards scuffed up, doors to hallway were not well insulated so sounds from hallway were loud (although the hotel was not loud overall) Staff was professional, but not proactive.
Genuine Hotels.com guest review
2 night family trip Oct 30, 2014
Sarah
US
3.0 / 5Good
"This place needs some proffessional cleaners!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
The microwave was disgusting looked like it hadn't been cleaned in years and when I asked for an extra pillow they they didn't have any. However, it was $50.00 a night so what do you expect The hotel staff were very nice.
Genuine Hotels.com guest review
1 night business trip Oct 26, 2014
sarah
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Nice Staff. Room condition was less than average. Convenient location.
Genuine Expedia guest review
Other trip Oct 27, 2014
Li
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Asked for a handicapped room since both of us were handicap. Couldn't even take a shower cause we could not fit the wheel chair in the bathroom...very disappointing. Clerk tried to charge me $101.00 when checking out when it was paid for in advance. Customers behind me looked like I was trying to get out of paying my bill...I was totally embarrased
Genuine Expedia guest review
Other trip Oct 21, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 5
  • Next >