"Odor and Disrepair"
The hotel is in really bad shape. The rooms smell, paint is chipping from the walls, and we found dead bugs in the bathroom. The hotel staff was friendly and accommodating, even changing our room and refunding one night's cost when that room also proved to be unacceptable. I wish that staff worked at a property that was comfortable to be in.Genuine Hotels.com guest review
"Needs upgrades and maintenance"
Not good because I asked for a non smoking room which I got but it was smill soo bad due to the smoking rooms on the same floor! Broken windows, very small bath room and missed up sheets and blanket.Genuine Expedia guest review
"Too expensive and not acceptable. Smelly room."
The hotel was below expectation in every way. Old, dirty, smelly and seriously sub par features everywhere you look.Genuine Expedia guest review
Inexpensive. That's the reason we booked it, even with all the bad review. We are non-smokers, but chanced a smoking room (the only thing left). Smelled it when we walked in, but not too bad, and we went "nose blind" after a few minutes. The room was clean. The refrigerator did not work ... we didn't try the microwave. The coffee pot worked. The "Continental […] Breakfast" was ... well, we stopped for breakfast after we checked out. There was cereal (but no milk), and no coffee, and some pastry. Read moreGenuine Expedia guest review
Uneasy feeling about hotel. Room was very small and tight fitGenuine Expedia guest review
"It's a place to sleep"
I needed a cheap room close to downtown, and this one did the job. I booked a non-smoking room on hotels.com, but when we showed up to check-in, we were told only smoking rooms were available. I knew there was no getting my money back, so we made the best of the stinky room. The bed linens and towels did not smell like smoke though. The bed was comfortable, […] the furnishings in the room were nice, and there was a fridge and microwave in the room. It was a $10 Lyft ride to 6th street. The floors and walls looked dirty, so bring sandals to walk around in. Read moreGenuine Hotels.com guest review
Worst hotel ever. We were afraid of getting stabbed. Looks like it should be condemned . The people were ok but we ended up moving hotels for the second night.Genuine Hotels.com guest review
There were roaches, the toilet dust flush properly. Overall terrible room.Genuine Hotels.com guest review
"Better than sleeping on the street!"
No hot water in room, reported it 3 times & it was never fixed during our 3 night stay or we were not moved to another room. There were also issues with the toilet not flushing.Genuine Hotels.com guest review
"Only if despatate"
No hot water in room, rrported but mot fixed during our 3 night stay, stool wouldn't flush.Genuine Hotels.com guest review
Don't waste your money here. i dont like this hotel. Poor service. bad facilities.Genuine Expedia guest review
"Yikes - wow"
I was a little taken back with the condition of this hotel. It was quite obvious that no upgrades had been done in a couple decades. The furniture in the lobby had grease stains. There doesnt seem to be anyone on the repair crew, as the room had multiple grody areas that showed severe neglect. Breakfast was quite sad. It was just a little creepy ov […] erall. Read moreGenuine Hotels.com guest review
Bathroom was nasty, horribly maintainedGenuine Hotels.com guest review
"3 nite stay"
Broken desk chair replaced another broken desk chairGenuine Hotels.com guest review
Staff was not knowledgeable, mistrusting and uncooperative.Genuine Expedia guest review
"Bugs, bugs, bugs"
Not good experience, ac did not work well. Bugs everywhere. Only good thing was staff was courteousGenuine Expedia guest review
"Trash cans are important"
First room I was assigned was in room 101, right next to the fire exit, where people step outside to smoke, so the room and hallway smelled like smoke even though the floor was designated non-smoking. Also, the room did not have a trash can. Front desk was very nice and accommodating about changing my room. However, second room still did not have a […] trash can. In the morning, the room smelled like the Whataburger scraps that I had to leave at the bathroom sink. At least it didn't smell like smoke anymore. Read moreGenuine Hotels.com guest review
After reading the reviews, I was hesitant stay here but the location worked for me, had a gym and the price was decent. Based on the price it seems to attract construction crews, which may explain the "shady" characters described in these reviews who hangout in the parking lot but no issues. Overall it was clean and no frills. The only complaint is […] that I requested a nonsmoking room but it was located in a smoking wing, so it smelled like smoke. Read moreGenuine Hotels.com guest review
This hotel is very run down . There are water spots on the ceiling tiles and I even noticed black mold in the restroom inside my room . It appeared they tried to paint over it but did not work . I will not be staying here again .Genuine Hotels.com guest review
"Half renovated room"
My boyfriend and I were down there to go to CotA for the F1 WEC. I usually stay somewhere in central Austin but cause of the track location, I thought it would be easier to say there. The hotel was hard to find seeing that the sign is covered by trees and isn't located on the "Rest" blue road signs. The girl at the front desk was too busy talking on […] her cell phone to answer most of my questions. By the time we got into the room, you could tell that the owner or whoever didn't feel it necessary to update the bathroom. I.e. the broken toilet seat and flush handle which was falling off or fix the backed up tub (drained slowed and filled the tub when showering). The bed, tv, microwave and mini fridge were nice but not enough for me want to stay there again. For me, I'm glad I didn't pay full price for this okay room Read moreGenuine Hotels.com guest review
I've travelled a lot this year and this was the worst hotel I've stayed in. The front desk people are rude, the interior is old and worn, my bathroom smelled moldy, the halls reek of cigarettes, shady characters loom about. Save yourself the hassle.Genuine Hotels.com guest review
"Worst Hotel Chain"
1. Waited 30 minutes to check-in -Desk Clerk did not know password to log-into system. tried numerous passwords and made calls to try to login. 2. Room was filthy. Took many photos - Bed skirt - torn, dirty, and had food?? stuck all over. 3. Walls numerous paint missing/numerous patches, dirty baseboards. 4. Phone was dirty - tried calling desk - no […] one answered 5. TV had to be 20+ years, no remote-had to turn on/off at TV - Main channels were static - not even watchable 6. Furniture was dirty, burned, scratched - HAVE PHOTOS - no chair at desk to sit or use computer 7. Refrigerator was old - Had perishable salad - Not cold enough to keep safe - Had to throw out in morning. 8. Restroom was filthy - Dirty baseboards, mold, wall patches - Missing towel rack - left clean? towels on top of toilet tank. 9. Elevator filthy - stuck gum and debris on floor. Linoleum lifting on floor. Read moreGenuine Expedia guest review
"Close location to downtown"
This Motel is right off I35 and just a couple of miles from downtown. Easy access, good location. Room is comfortable and everthing worked just fine.Genuine Expedia guest review
Looked scary to walk into, was told my locals we were in a bad neighborhood. Workers where nice though and room wasn't that bad. Won't be staying here again though, doesn't really look like the pictures so it just wasn't what we were expecting.Genuine Hotels.com guest review
There were so many stains on the sheets and what looked like cigarette burns from the comforter down to the mattress. However I'm not one to complain about that sort of thing, I'll make do with what I can afford, being a poor college kid, lol. The lady at the front desk was lovely and the shower was awesome. could have been better, but you get what […] you pay for. Read moreGenuine Hotels.com guest review
Attendant was busier texting than helping...then her reply was WHAT DO TOU WANT!!!!!Genuine Expedia guest review
you get hot or HOT water, staff didn't bother to come fix cold water. noisy, and breakfast? you get cold decaf, warm milk and corn flakes ... I should have went somewhere else!!!Genuine Expedia guest review
"convenient location, but...."
bullet hole in the ceiling, large gap in floor between tile and tub, cigarette burns in the bedspread, (in a non smoking room), creepy white stains on chair and carpet, 3 out of 4 lights not working, but the sir worked and the bed was pretty comfortableGenuine Expedia guest review
great location for my destination... hotel room was nothing as shown in picture, hotel is very old and smelled... clerks upfront were rude and not helpful... will I stay here again, NOGenuine Hotels.com guest review
"Inexpensive and comfortable stay"
This hotel is very inexpensive compared to other hotels in the area. It was comfortable, clean and the room was quiet. I enjoyed my stay. Coffee pot, little refrigerator and micromave in roomGenuine Expedia guest review
"comfy hotel, sketchy neighborhood"
I stayed for about 10 days. Room was comfortable for the price. Lamp lights beside the beds at the room went out after a couple of nights though. Had some stranger knock on my door at 8-9pm. Glad he went away though since he didn't state his purpose. Have not tried their complimentary breakfast as I had to always leave early so I can't comment on […] that. For someone like me who doesn't drive, then need to make sure to grab dinner before going home. Bottomline: If you want to stay for cheap, are careful with your stuff, go home while there's still light and more or less don't go out at night, this hotel might just be for you. Read moreGenuine Hotels.com guest review
"close to all must-see sights"
It's perfect for the price you're paying. We had no issues with the service or the room.Genuine Hotels.com guest review
it was ok.Genuine Hotels.com guest review
"Not a great area."
This motel has a good price for being located close to austin but the surrounding area is sketchy. Lots of people standing around outside making it uncomfortable to walk around.Genuine Hotels.com guest review
Pillows were nice. Found a few bugs.Genuine Hotels.com guest review
"Nice stay very convenient location, good service."
Fast check in, good travel needs, quiet rooms, convenient location, was there for a concert easy location for 20 minutes from 360amphitiheater, taxi is cheap to downtown,Genuine Expedia guest review
Very bad breakfast. Besides that not good but not bad for the price I paidGenuine Expedia guest review
The hotel room was smoking one, and there were giant burn marks in all the bed covers. The toilet broke the first day as well. :<Genuine Hotels.com guest review
"Not the best ..but not the worst"
It was a OK stay. This hotel should of been 50.00 or under... overall OK stay.Genuine Expedia guest review
"Good room near Austin."
It's hard to find a room at the last minute in Austin. It's not downtown, but a 7 minute drive is not bad. The place is older, but an alright place to rest for the night.Genuine Expedia guest review
Was very satisfied during my stay.Genuine Hotels.com guest review
Grody would not begin to describe how disgusting filthy this place is.Genuine Expedia guest review
"Go somewhere else: Plain and Simple."
Instead of just sleeping in the car, I booked this hotel at the last minute... Went up to room and I noticed it was in an unsavory part of the hotel: lots of young people who were definitely going to be up all night, doing whatever they were going to do when one stays up all night (noticed there were quite a few of this type of character). Got my room […] assigned to a vacant part of the hotel, as I had to be up early. After the convention the next day, I left and arrived home over 3 hours away. Within a few days, I was called and informed my (expensive) coat was left in the room. I told the girl that I was leaving out of country and then closing on a house, so I wouldn't be able to drive to Austin for a few months. She said no problem, and she would put it into storage with my contact info attached. A few months later, I was told, "too bad, we "donated your jacket" as it was there after 90 days. I tried to contact the GM/Owner of the hotel but was told that the owner/GM was either "not there yet", "not in today", or "just left"... so between calling the hotel and calling the owner, and having him avoid/ignore the situation have decided that this is just a unprofessional situation, and will never stay there again. Read moreGenuine Expedia guest review
"Acceptable for price"
Sketchy feel about the place, felt like we were in the ghetto, but for the price it worked.Genuine Hotels.com guest review
You know, if there isn't water in the pool, something's definitely wrong. But, you get what you pay for right? Lol! It seriously felt like I stayed in the house from Nothing But Trouble! It was pretty bad. Never ever again!Genuine Expedia guest review
Room was disgusting. Stains on bed sheets, dried urine on toilet seats. Called front desk and they said they could not do anything, because all room cleaners were already gone. Completely unacceptable!Genuine Hotels.com guest review
My stay was fine, that's all I have to say. It was a bit expensive for what it was, but still one of the cheapest I could find, and not too bad. Served it's purpose, pretty much:)Genuine Hotels.com guest review
"Five minutes from sixth street"
If you are just staying for the weekend and going out mostly then no problem.Genuine Expedia guest review
After check in I noticed that the bed spread had several burn holes in it. I brought this to the clerks attention and she said that was normal. So I hope it was and I don't get a charge for a bed spread.Genuine Expedia guest review
"A place to lay our heads"
bed was comfortable and clean. Toilet flushed super powerfully, as if it were going to rocket to the moon. Bathroom had evidence of previous water damage, repaired and painted over sloppily. Lobby smelled a bit.Breakfast was simple; cofee was bitter and weak.Genuine Expedia guest review
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