"Indian Wells Feb 2015"
Good value except for very poor internet.Genuine Hotels.com guest review
w.e stayed over one night to pick up daughter from airport. This hotel was one of the best we've ever expeienced in many visits to the desert area. Definitely will returnGenuine Hotels.com guest review
"We will be back"
Very niceGenuine Hotels.com guest review
"Surprise in Indian Wells"
What a surprise - this hotel is across the street from the Hyatt - and about half a mile from the Tennis Garden (you could walk there). Great shopping and restaurants nearby, including a good one right across the street. Comfy beds, good shower, coffee maker, fridg in the closet (why?) and a wall safe. Parking okay if you catch a close spot. Golf is […] everywhere. With 80 degrees almost guaranteed in February/March, what is not to like? They REALLY need to improve the breakfast. Come on - hard boiled eggs in a place like this? You can do better. Read moreGenuine Hotels.com guest review
"A wonderful hotel at a great price!"
I have stayed here many times when I come to the Palm Srings area. I have always received great service and value for my money! I wi definitely be back.Genuine Hotels.com guest review
"Great reasonably priced hotel"
Perfect location to get to many places in the desert.Genuine Hotels.com guest review
"For all the good times"
The resort is a luxurious trip back in time to the days of Lucy and Ricky and their friends. Every night of the week there is a live show in the spacious resort entry. If you're a guest it's a fabulous night of entertain all for the price of your drinks and eats. The location on Hwy 111 is central to all the attractions of the Palm Springs area. En […] joy! Read moreGenuine Hotels.com guest review
"Nice Visit to Indian Wells"
Stay was very comfortable. Restaurant and pool area were very clean. Restaurant food was very good with the exception of the breakfast. The choices were very limited.Genuine Hotels.com guest review
"Indian Wells Stay"
This hotel was very nice. I didn't realize it was first owned by Desi Arnaz and Lucy. I am a big fan. Loved all the photos on the walls.Genuine Hotels.com guest review
"Pleasant Hotel Stay"
Friendly, efficient staff. The room was comfortable, upgraded not too long ago, it appears. Other parts of the hotel seem to need sprucing up--corridors, carpets, stairwells, etc. On the whole a relaxing stay.Genuine Hotels.com guest review
"A modern place of yesteryear...."
A very comfortable stay in the desertGenuine Hotels.com guest review
We had a roomy and comfortable suite. Exceeded expectations.Genuine Hotels.com guest review
The room was comfortable for our purposes. Didn't spend much time at the hotel. Was a bit surprised at the resort charge that we were not told about when we were told the price. For this trip we only needed a sleeping room since we were spending time with friends who come for the winter to the desert.Genuine Hotels.com guest review
I loved the way i could park right by my room and it was centrally located by all my meetings.Genuine Hotels.com guest review
Good overall valueGenuine Hotels.com guest review
Was good. Wish we were able to get room with better view ? When we arrived we were told we had view of parking lot only left. We did make reservations 2 weeks in advance. ?Genuine Hotels.com guest review
"indian wells resort hotel"
this was a nice hotel ... staff friendly ... room was large and felt more like a suite ... I would highly recommend it ...Genuine Hotels.com guest review
"Could be better"
The hotel is old and has an old smell. They have done updates but it is a mix. Location is excellent. We did switch rooms with an upgrad cost, from a second floor to a ground level view of golf course, thank goodness other wise it would have been very depressing in the original room. I really have a thing about bedding, this place could spend a little […] more on thier bedding. Read moreGenuine Hotels.com guest review
The room was clean and the king size bed very comfortable. However, the room was a little short on accessible outlets for our electronic devices. The outlets were well used and did not hold our plugs which easily slipped out, especially my wife's curling iron.Genuine Hotels.com guest review
"Urgh the AC unit"
All appear as rated except for the in-room AC unit. It rattled, hummed and squeaked all night. Planned to tell the registration about the AC unit on check out, but the staff never asked how was my stay. Lost the appetite to tell them how to win me back.Genuine Hotels.com guest review
"Our Indian Wells get away."
We were pleasantly surprised when they upgraded us to a suite. We overlooked the pool and golf course. Only downside was noise from people above us. The hotel is showing it's age a bit, but is still very comfortable overall.Genuine Hotels.com guest review
Value priced, good value for the location and price.Genuine Hotels.com guest review
"Nice place to stay"
Hotel and entertainment was great. Make sure to see franks place. Only bummer was the blanket was very scratchyGenuine Hotels.com guest review
"Far Less Than Three Star"
Hotel was extremely noisy with people running up and down the halls outside our room. Considerable noise with the elevators. Food area for breakfast was messy and unattractive. Continental breakfast was pathetic. A joke. We used only one set of the free tickets! The room was not clean, and there was even garbage under the couch. The fan in the guest […] bath was noisy, and there should be a way to turn it off if desired by the guest. Read moreGenuine Hotels.com guest review
Very comfortable. Very clean. Front desk failed to inform next shift of very loud noise at 4:30am that lasted about 40 minutes. Several rooms complained with no action.Genuine Hotels.com guest review
Great!Genuine Hotels.com guest review
"Rolling down hill at night"
Mattress was slanted - felt like I was resisting gravity for three nights. Entire hotel needs a face lift for the money. Only stayed there because my daughters team was there. Not impressed. Breakfast buffet was ok and food was average.Genuine Hotels.com guest review
"The whole experience was terrible"
I booked a two bed room, front desk person did not disclose what he was putting us into and when we got to the room there was 1 bed and 4 of us. They offered 1 roll-a-way bed but that wasn't going to be good enough since it wouldn't hold two people. The hotel blamed Expedia.. Additionally, we were on the 1st floor and normally that's fine but noise […] from outside and the people above was terrible. We searched the area for a different hotel and left. Read moreGenuine Expedia guest review
"Busy weekend, under staffed??"
2nd stay, this time holiday weekend, seemed understaffed? Staff was polite but had to wait an hour for maintenance, called back and maint said they'd never been told to come. Then shower couldnt be fixed so we were moved to a 1 bed w/ the most uncomfortable roll away ever made. Called for room service for breakfast and was left on hold for 5 mins, called […] back and were told I'd been disconnected and they didn't have my room # to call back. But had no dial tone? Hm. However, everyone was polite, both rooms were clean, front desk incredibly helpful despite being obviously understaffed for a fully booked weekend. Pro tip: Don't get a 1st floor room. Car headlights in your sliding doors all night. 2nd/3rd much quieter. Read moreGenuine Expedia guest review
it was greatGenuine Hotels.com guest review
Didn't have our room upon check in (2 queen beds), so put us in handicapped accessible room. Only had one queen so gave us a HORRIBLE roll-awayGenuine Expedia guest review
"It's fine in a pinch but it's very dated...."
I've stayed here twice while work is being done to my house. It's quite i'll say that. But it needs some serious attention. That halls are neglected and smell funny. The interiors are very dated and the lobby is strait up eighties. The free breakfast is ok. Pool area is sad and beige. It seems to cater to the over 60 (70+) set. The bar is depressing […] and lackluster. It's kinda like time forgot this place. If I was with my family I'd say stay down the road at Miramonte and if I was with friends I'd say stay at the Ace, Viceroy or the Parker. But if you home is under renovation.....it's ok for the price....but the 40 resort fee is ridiculous, just ridiculous..... Read moreGenuine Expedia guest review
One night stay only and found the property very nicely kept and room very comfortable. Enjoyed the private patio with my room.Genuine Hotels.com guest review
"Indian Wells Hotel"
The room was clean and the bathroom was nice but the sounds from other rooms were so loud. The people in the room above us got up at 4:30am and made so much noise for hours which woke me up numerous times. The floors creek when you walk.Genuine Expedia guest review
"Nice hotel, great value in Indian Wells."
Good location. Lobby and restaurant are very nice. Rooms are a decent size, clean. Live entertainment in the lobby in the evening.Genuine Expedia guest review
Outdated furniture and appliances.Glad that It was only for one night. Beautiful view and area. Breakfast was okay, but no fresh wafels. I like to bake wafels for morning breakfast. Old furniture and carpets had stain on it. On TV HBO channels and ton of movies. Pictures were impressive, but in reality not reallyGenuine Expedia guest review
Affordable, not much of a choice when it comes down to the breakfast but overall its a nice hotelGenuine Expedia guest review
"Good Value for the Rate"
Hotel was comfortable, clean and staff was friendly and helpful. Food was good also !Genuine Hotels.com guest review
"Indian Wells Resort Hotel"
GOOD: Great deal/value for the money you pay. Complementary Continental Breakfast with some of the basics (muffins, waffles, toast, coffee, cereal etc.) with an additional menu for the kitchen, not included in the free continental breakfast. Room was clean and although I would not say that it is modern, I cant complain that it is outdated either. The […] staff did not go out of there way to make me feel welcomed or assist me but by no means were they rude as some of the reviews have stated. BAD: Ridiculous Resort Fee!!! It was more than what the room cost (or is worth) per night! Walls are thin and door has a sizeable gap from the base of the door to the floor allowing a lot of noise from outside to come in and noise from inside your room to go out. Fortunately, the hotel has an elderly crowd so you dont have to worry about being kept up all night. OVERALL: I would recommend this hotel because it was substantially cheaper than most of the hotels in Palm Springs, and my overall experience was pleasant. Read moreGenuine Hotels.com guest review
will def go back! WowGenuine Hotels.com guest review
"2015 regional visit"
Although this is a golf resort we did not play golf our visit was for a business convention at another facility, so about the only thing we did here was eat breakfast and sleep here.With that said we found the hotel to be quite, clean, the staff that we did interact with was friendly. On the map it appeared to be a bit out of the way but almost everything […] is within a few miles if you have transportation. We enjoyed our short stay. Read moreGenuine Expedia guest review
"It's getting better!"
I might have stayed there about a year ago. Or maybe less. But each time I go back it seems like they're really improving the place. Cleaner. In good repair. Even the lobby bar and Frank's place looks inviting. And you get to hear the show whether you want to or not -- since the sound carries throughout the hotel and the walls are apparently too thin […] to keep it out. Not that it keeps you awake, but enough that you hear it. No real complaints. I look forward to going back. Keep up the good work! Read moreGenuine Expedia guest review
"Front desk very unfrienfly"
The male reception was very unfriendly , when check in they ask for my cc. I told him use my cc as deposit and I pay cash. He immediately told me only twenty dollar bills and gave me a unfriendly attitudeGenuine Expedia guest review
"Budget shoppers only -not suitable for me"
I was VERY disappointed in this hotel and would not suggest it to anyone other than looking for a budget hotel. The room was nothing like the photos. The mattress was tired and old. The furniture needed to be put to rest and the carpet was so gross, I wouldn't walk on it with bare feet. The hot tub was open until 11. That was nice. The continental […] breakfast was beyond my expectations. Read moreGenuine Hotels.com guest review
"Historic, yet comfortable"
While this is an old property opened by Lucille Ball/Desi Arnez back in the 60's, it's practical, clean, and reasonable.Genuine Expedia guest review
"2 From SoCal."
Get-a-way for a few days. The price is right except for the resort fee. Before you book look for it. It could be a suprise. All in all we still like the place. We've been here before. Just West of the hotel on the highway about a mile or 2 is the "Nest." Make sure you go there for their early bird dinner.... very nice.Genuine Hotels.com guest review
"Indian Wells Resort is a nice place to stay"
I was in the Coachella Valley for a one-night stay to close a real estate deal. I tried to check in around 12:30pm but was told no room was available until at least 1:30 pm. So, I returned closer to 2 pm and they put me in a nice room which was very clean, but not quite speck-less. Nevertheless, the room was very nice and comfortable. The continental […] breakfast included hard-boiled eggs, waffles which were store bought and you can put into the toaster, fresh oatmeal, fruit, and various breads and pastries. The fitness room was more than adequate, with more than 2 treadmills and other equipment. My room included free WiFi, included with the resort fees. There is also nightly entertainment Thurs-Sun with a singer singing Frank Sinatra, Dean Martin, and other great tunes from the 50's & 60's. Overall, I was impressed with my stay. Read moreGenuine Expedia guest review
Excellent, except the hotel mentioned heated pool but did not deliver.Genuine Hotels.com guest review
"Hidden Gem for the Price"
We especially enjoyed the night show even though the dinner prices were extremely high . The downfall was the pool.. When we called they said it was heated but found out it was "being repaired" therefore it was extremely cold. Also the walls were like paper. We heard the ppl walking around upstairs and when the ppl coughed next door we heard that too. […] I enjoyed the free breakfast and the mountain view was gorgeous. Overall we would come back but request a third level room. Read moreGenuine Hotels.com guest review
Housekeeping was very poor, We stayed 5 days and room was only cleaned or bed made only once!Genuine Hotels.com guest review
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