Pool was extremely DIRTY! Pictures DO NOT ACCURETLY display resort amenities or quality of rooms. Our group was highly disappointed. :(Genuine Hotels.com guest review
Had a great time at the pool ..but it didn't feel like a resort more like hotel..Genuine Expedia guest review
"It could be good"
The bathroom is so dark you can not apply make up, and the soap is so small that two people can not share. The room is so dark and depressing. The staff is very pleasant and helpful and surprisingly the food in the restaurant was excellantGenuine Expedia guest review
Good Enough!Genuine Hotels.com guest review
"Best Place To Stay in the Area"
I loved the entertainment that was presented, the resort is full of history and the feel ritzy. Who wouldn't want to stay here?Genuine Hotels.com guest review
"Old loud air conditioners"
Great location and I had a nice deal on the room, my only issue was the air conditioner. It is the old style air conditioner on the floor against a wall, loud and gusty. You needed to keep it on because it is Palm Springs, and the room temp goes up quickly, but when it kicks on it is loud and the strong wind from the unit makes being in the direct blast […] uncomfortable cold. Half my face was hot, the other icy. To sleep I had to turn it off and just deal with a warm room, which makes for bad sleep. Read moreGenuine Expedia guest review
"Nice hotel but the beds were old small full"
Frankie's place was amazing we enjoyed the entertainment . Staff were great. We arrived at 3:00 it was very hit in the hotel and in the hallways where the rooms are . Inside the rooms were very nice and cool they had the air condition onGenuine Expedia guest review
"Old hotel, up nicely updated"
Because the floor devideing the room are wood. And if you are on floor 1 or 2 and they put a heard of cows above you you will every foot step..... Other then that enjoyed the stay ,nice staff and nice hotel.Genuine Expedia guest review
The room was dirty. The sheets looked like someone had just slept in the bed. I immediately went to the front desk and checked outGenuine Hotels.com guest review
"Not a resort"
Room were just average facility was not what would call a resortGenuine Expedia guest review
"Very nice resort hotel, situated at a golf course"
This hotel has a real history, a lot of the greatest show people performed here. The hotel has every night life entertainment and is very nice to stay. Great pool, with view at the golf courseGenuine Expedia guest review
I would stay here again, it is very close to many golf courses and restaurants. Nice staff and comfortable rooms.Genuine Expedia guest review
The hotel was old, not what i expected for the price. Construction was going on out side our room from 8 pm till 4 am. The pool was nasty. The bed sheets were old, stale and uncomfortable. I have noting positive to say about the hotel. The staff was not accommodating. I will never stay there again.Genuine Hotels.com guest review
rooms and facilities need major updating. beds are oldGenuine Hotels.com guest review
The hotel was conveniently located to the location that I needed to commute to everyday. The service was just ok. The hotel needs some updating, but it was safe and convenient.Genuine Hotels.com guest review
It was pleasant.Genuine Hotels.com guest review
"Close to McCullen Theatre, played a concert Fri."
Beautiful hotel, pleasant room, comfortable bed and the price was right. Front desk very courteous and helpful. We only stayed one night but will definitely come back. Hotel location was perfect for this stay because we came in to play a concert Friday night at McCullen Theatre.Genuine Hotels.com guest review
Response by Indian Wells Resort Hotel Thank you for the great comments Drew. We hope to see you again and I will pass it on to the front desk staff.
"Great "mid-century" feel. I Love Lucy!"
Three night stay in a king room on third floor. The room was very clean; the bed was huge and comfortable; and the bathroom facilities all worked fine. The coffee in the room was pretty bad, but there is room service and a breakfast buffet for that. The pool area was very nice, and the views from the pool deck captured the mountains and the adjacent […] golf course. The entertainment in Frank's Place was outstanding. My parents music! But, the performers did the '50's to perfection. On Wednesday night several local performers sang for us as part of an open-mic night. The Thursday show was fantastic and the Friday night show literally brought down the house! The power went out at the hotel and for a three to four block area right as the show was finishing. The staff did a great job assisting the guests throughout the two hours or so that the power was out. I'd stay there again and would recommend it to anyone who grew up in the 50's and 60's, or for the younger folks who would like to see what they missed. This place should be a hipsters delight! Read moreGenuine Expedia guest review
Response by Indian Wells Resort Hotel Thank you for the great review Rich. We really appreciate your patience with the electricity going down. Frank did have a great show that night, and I am glad it was his last song, when the power went out. Thank you again, and we hope you return soon.
"Fees, Fees, Fees"
Stayed at this hotel many times. Staff always accommodated us by upgrading our room so we did not have to face the parking lot. This time no. We took a look at the room. No refrigerator. Soo the resort fee plus tax of $33 did not even provide a fridge. Soo we paid another $28 for our usual room. Total extra fee + tax of $61.Genuine Expedia guest review
"Nice hotel with a kind of historical feel"
Hotel has a good layout and a great pool. The pictures around the corridors of the founders Desi and Lucy give the place a kind of dated feel. The hotel is small enough that even though we were at one end it took no time to get anywhere Did not eat there except for the free breakfast which was pure Hampton Inn and the evening entertainment was pitched […] somewhere older than us and we are in our sixties. If this sounds too negative we enjoyed our stay and would definitely go back again. Read moreGenuine Expedia guest review
Overall experience was great, except that I was charged $28.00 resort fee with out exception and I was unable to make use of the facilities due to business commitment, but was required to pay and this cost which was not advertised.Genuine Hotels.com guest review
Ill be backGenuine Hotels.com guest review
"would stay again"
Overall clean and comfortable could use a makeover otherwise would stay again...Genuine Hotels.com guest review
"Laid back hotel"
This hotel was clean, affordable, and nicely located in relation to my destination. It has a laid back atmosphere and a "good ole' days" feel. Comfortable bed and a clean room are my main focus. Free breakfast and Wi-Fi are a nice perk.Genuine Expedia guest review
"Great desert bargain"
I have stayed here many times, and always happy to stay again. The property has been well cared for considering it is not a new hotel. Priced right for the desert valley area. Close enough to all you want to do.Genuine Hotels.com guest review
"Needs an upgrade"
Clean hotel with dated decor. More of a hotel, not a resort.Genuine Expedia guest review
"Great all around hotel"
Friendly, professional staff, clean rooms and hotel and great pool.Genuine Hotels.com guest review
"it was great,i was only for one day"
i had a great time, i had fun. went shopping ,to the zoo,bike ridingGenuine Expedia guest review
"Best Kept Secret"
Gorgeous Views, Perfect!Genuine Hotels.com guest review
"Nice and reasonably priced"
A little older hotel, but a nice place to stay and a good location.Genuine Hotels.com guest review
"My favorite hotel in the desert"
I have stayed at the Indian Wells Resort on several occasions, it's a great place to get away, the pool and restaurant have a great view of the golf course, and the food is great. The rooms are clean and comfortable. Also the hotel is centrally located so it is close to the freeway and the entire valley. As always the staff was friendly and helpful […] . Read moreGenuine Expedia guest review
fantastic.Genuine Hotels.com guest review
Only stayed one night but great location and close to all we needed to doGenuine Hotels.com guest review
Arrived at hotel and it was dirty and smelled like smoke. Checked in and checked right out and had to move hotels.Genuine Expedia guest review
"Cool hotel and very affordable"
My only complaint would be that it was noisey. Rooms aren't very insulatedGenuine Expedia guest review
We had a nice experience at the Indian Wells Hotel & Resort. We found the hotel to be clean, comfortable, well kept and the staff was friendly and helpful.Genuine Expedia guest review
"Close to the event we had to go."
Very good!Genuine Hotels.com guest review
"Palm Springs Overnight"
Very comfortable hotel. Food service and lounge dated.Genuine Expedia guest review
I had a lovely night's stay in a spacious room that was exceptionally clean. The one negative is that there was live entertainment in the lobby ( with microphone) and my room was 2 away from that music. It went on until 9:30 and it was too much. After that stopped, it was great!Genuine Hotels.com guest review
"Convenient to golf courses and restaurants"
Hotel is showing its age. In some ways the throwback to entertainers from years past is charming but the rooms need freshening. The quality of the breakfast should be improved - it is woeful if you are looking for something healthy and substantial before playing golf. It is a comfortable place to stay.Genuine Hotels.com guest review
"Good but there is better close by"
The room was nice, clean and comfortable but the so called continental breakfast was horrible and the pool was really cold.Genuine Hotels.com guest review
"Nice hotel for visit to joshua tree"
Hotel was fairly convenient for a visit to Joshua Tree Park. The hotel was nice overall and the pool was nice. The bed was very small, only a double even though it was a suite. The bed was the most uncomfortable bed I've slept on. The beds need to be updated. Also the shower had no water pressure, so while it was a beautiful nice bathroom the shower […] was uncomfortable. Also, the free continental breakfast was not great unless you were willing to pay for more, muffins were dry, yogurt tasted funny, and not much selection for food. Read moreGenuine Expedia guest review
"Only place to stay during the week"
The Hotel is very convenient. It no doubt set the standards for the new Resorts in the area. The staff is very friendly and efficient. The building gives the impression there are many stories to tell of the past. Unfortunitely it is old and worn regardless of the repairs and new paint it will not see the Grand days of the past.Genuine Expedia guest review
"The Staff Was OUTSTANDING!!!"
The hotel itself is the typical Palm Springs vintage atmosphere. The morning breakfast left a lot to be desired. However, I have never met a more engaged and courteous staff. I appreciate everything this extremely friendly group did and how consumed they were with my comfort.Genuine Expedia guest review
"Not a nice sta"
Suite that was booked 3 weeks in advance was not available at check-in (water leaking in the room above, no other suites available); this was a girls weekend, 3 of us and they gave us a room with 2 doubles and a roll away ("we won't even charge you the same rate as the suite!", says the guy checking us in. Good to know). Not apologetic in the least, […] just shook their head when I explained there were 3 of us checking in (btw, I had called 72 hours earlier to confirm the bed and room) Roll away was filled with springs, had to pull mattress off of frame and put it straight on floor. Person who drew the short straw slept maybe a total of 3 hours on it, needing to adjust herself because of the metal pocking through). lacklustre décor, hallways smelled like vinegar, air conditioner in room very loud, we had to ask 3 times for the roll away to be sent up. Best word I can conjure up is border line grimy. Won't stay here again. Read moreGenuine Expedia guest review
"Great staff, good ambiance."
Our stay was very nice. The suite fit our needs; for three adults. The setting provided easy access to each area. The hotel also provided complimentary valet parking, with our prepaid reservation.Genuine Expedia guest review
"Staff especially great."
Very nice. Would go again.............................Genuine Expedia guest review
"Retro Hollywood style hotel close to shopping"
Interesting hotel, could use some new carpet in rooms but otherwise comfortable. The pool was big but a little cold. High resort fee but without the amenities of the newer hotels. The restaurant service was ok, drinks very expensive, continental breakfast just average. Probably ok for a quick stay but children would appreciate some of the other resort […] style pool areas in newer hotels. Seems to attract a more senior citizen crowd due to live entertainment and dancing with 50's style music ......which was very lively and enjoyable to watch. Keep in mind you can get a pretty good rate but with taxes and resort fees bring up the cost by over forty percent...... Was impressed by location close to shopping and restaurants and living desert and the hotel was on a nice golf course at the entrance to Indian wells country club. Get pool view it's worth the upgrade fee..... Read moreGenuine Expedia guest review
Very good location. Great value for the money. Great pool for the kids.Genuine Expedia guest review
"Ok for the price"
This hotel is in need of some serious updating. I get that it's supposed to be nostalgic of a certain era since there's photos of Bob Hope, Sinatra, Desi Arnez and the likes all over the place. But it can still be that and have an updated feel. The rooms are a good size and are nice, maybe some new carpet and new bedding would make it feel cleaner. […] After returning to our room after it had been cleaned, the door was not shut all the way. I just pushed it and it opened. That made me upset and I did tell the front desk. This hotel is in a great location which was the attraction. Read moreGenuine Hotels.com guest review
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