It is a very nice place to stay.Genuine Hotels.com guest review
Peaceful and nice guestGenuine Hotels.com guest review
"CLOSE TO CONVENTION SITE"
I decided to stay here as it was close to the convention site I was attending. price is right and rooms are spacious, clean, they give u free WiFi connection plus free continental breakfast...pool is big and staff friendly. I totally recommend it!!Genuine Hotels.com guest review
Enjoyed our stay. Nice suite with a view of pool and mountains.Genuine Hotels.com guest review
"My option of the hotel"
Everything was chill, great spot if you just want to get away a little. Room Service was fast and great.Breakfast is included and by that i mean coffee, bread and butter, Cereal and oatmeal so that's good, server was kinda lazy, and seemed like she didnt want to be their, but didn't ruine my day. The only thing, if you believe in this kinda stuff I […] couldn't sleep well because my room was honted room 210 the Drawers would open on themselves the restroom lights would go on and off.. Also I forgot my charger and never got it back when I called... They said nothing was found. Aside from all that Its ok. Won't go again especially in that room. Read moreGenuine Hotels.com guest review
This is a nicely renovated hotel and great value for the money. It sits across the street from the Hyatt Regency Indian Wells Resort and just up from Miramonte, two very high end resorts. It has a 50's/60's feel with tribute pictures of Sinatra, Martin, Hope, Crosby etc. Rooms are very nice size wise, the only thing that could stand an upgrade would […] be the carpets. Other than that the service was great, the included continental breakfasts were superb as were the hotel staff. Not 4 or 5 star room wise but everything else makes it a strong 3++++ $$$ saved on room rate were used to pay green fees and enjoy great restaurants. Read moreGenuine Hotels.com guest review
Hi...the hotel was nice and tidy. It was a bit weird for me as it felt that half the hotel was shut down and dark. Gave me a bit of an uneasy feeling. But...I know I was there in the off season. Staff was nice. Amenities were good for the price I paid.Genuine Expedia guest review
"Great rooms for the price!"
The only negative I have is that the room had a strange odor when you walk in. But the price I paid and the friendliness of the staff is great. The pool is also a good size. Enough space to move away from annoying kids (which there were), and pool service if you wanted. Overall a solid resort and I would recommend it to people looking for a quick and […] reasonable hotel in Palm Desert. Read moreGenuine Expedia guest review
There was a weird smell in the room and my the air conditioner in my ons room broke. The general ambiance of the hotel was nice. Lots of history there. Breakfast service was dismal at best.Genuine Hotels.com guest review
Good as usual. Enjoy expanded breakfast.Genuine Hotels.com guest review
I was in PS for a family member's memorial service and it was comforting to have such great service and such a nice room. Will definitely stay there again.Genuine Hotels.com guest review
Definitely will come back again!! Had fun.... .......................................................................................................................................................................................Genuine Expedia guest review
"Smell of death"
We were transfered to three different rooms. All we hot ( it was August) and the AC was not on. Smelled of old stinky feet and the bed spreads were disgusting. 160.00 a night. What a waste of money. Never, ever will I stay there again. I am a man who likes to camp in a tent and not take a shower for 4 days . This hotel was more than roughing it.Genuine Hotels.com guest review
"Nice Hotel for a weekend get away!"
We had a pleasant stay. Rooms were clean and the pool was nice.Genuine Expedia guest review
"great last minute price"
Much nicer hotel than I would have stayed at for just a place to sleep on our way to the Beach - so nice we almost stayed the morning:)Genuine Hotels.com guest review
"Nice Place with an interesting history"
Enjoyed my stay here Place was nice and clean and the bed was super comfortable. the only drawback was the high fees on top of the room rate where a 51 dollar room came out to 80 so that's 30 in taxes and fees. Other than that id definitely stay there againGenuine Hotels.com guest review
"Only one complaint"
My husband and I loved this hotel and plan on returning over and over again. We did have one complaint which we laugh about because to us it is a no brainer/common sense mistake. While enjoying a relaxing morning at the pool we were just totally taken back by the music. For instance, If you are sitting by the speakers which have to broadcast over the […] entire pool area you would need some ear plugs. No brainer, fix that please. Get more speakers. The music, not what you would expect at all. The mix apparently has been approved without any thought to the theme of the hotel. Also please take the song off of the mix, it goes like this, " I love my dirty woman, cause she is my ho." I am laughing as I write this. It was just so wrong it was funny. Anyway, love the hotel not happy with managements choice of music. I love my dirty woman. lol Read moreGenuine Expedia guest review
"HotelHas Seen Better Days"
This formerly-great Indian Wells resort hotel still has its highlights--Frank's Place Lounge is terrific, and the hotel's proximity to and affiliation with the Indian Wells Country Club is a big plus. However, the rooms to not even come close to their former quality and the housekeeping and room amenities are atrocious. Example: A white cardboard lid […] put over a dirty glass does not make that a clean, hygienic glass; Example: No soap or towels on room on day two of stay; Example: Old, 1970s on-room coffee maker and horrid, cheap coffee hat tastes like chemicals. (Note: In the Dining Room, Farmer Brother's coffee is served--some of the best in this writer's opinion. Overall this hotel needs a new approach and return to its former high standards. Read moreGenuine Hotels.com guest review
"Nice hotel for weekend getaway."
Nice hotel with pleasant staff and great pool for relaxing.Genuine Expedia guest review
Rates are reasonable clean hotelGenuine Hotels.com guest review
"A great deal"
I went to see a concert at Fantasy Springs but the rooms there were over $220 a night. This was only a few miles away and for under $90 a night. Totally comfortable, nice buffet, great pool. I didn't spend a lot of time here other than sleeping but I thought it was great. When I booked it online the pictures made it look like it could be run down. It […] was not run down at all, it looks better than the pictures. The online pictures are the only thing that needs improvement! Read moreGenuine Hotels.com guest review
"little outdated but nice hotel"
We stayed there for a few days and had a nice stay. This hotel is fairly close to the zoo and shopping. The area is nice and we felt safe. Beware: the beds are actually double beds and not queen beds. Luckily, we brought an air mattress. Overall, nice hotel but definitely needs to be updated.Genuine Hotels.com guest review
"very professional and caring staff spell winner!"
We always come back here to stay here. Overall the experience is pleasant and exceeds expectations. Big plus is free and ample self-parking. The 360 degree views of the lush beautiful desert surrounding the hotel is amazing and the exterior manicured hotel gardening is impressive.Genuine Hotels.com guest review
I went there with my 4 friends for 1 night. When we got to our room I noticed there is no fridge at room, I didn't look carefully on the website it was my bad,but when I asked front desk they told me they have one left and they can bring that up. After 30 min I called them again and they bring the fridge up and we plugged in.The fridge was out of order!!! […] we just gave up!!! I booked the room with 4 double bed but 1 of the it was right next to AC !!! no one wants to sleep on that bed. I haven't seen anything like that.How can be a AC next to bed!!! we put the temper on the lowest but two of my friend could not sleep well because of the sound and cold. The bathroom had only 1 small shampoo!!! in the room description was mentioned capacity for 4 but how come there was only one shampoo I called them and they brought 3 more!!! I found a stain on my pillow and luckily I found 2 extra pillows on closet. I was very disappointed this hotel should not get 4 star or even 3 star. I won't recommend this hotel to anyone sorry. Read moreGenuine Expedia guest review
"Very Comfortable Resort"
Very clean and comfortable atmosphere and friendly staff. We felt relaxed the whole stay.Genuine Expedia guest review
"Dont Expect Much"
We got excited for the Presidential Suite upgrade. This was because the king suite we had booked was overbooked. We were initially excited about this, but it wasn't all it was cracked up to be. They claimed the room went for $500 a night. I wouldn't pay $200 for it. The "deluxe" breakfast buffet isn't what it was cracked up to be. Guest after guest […] complained about how cheap it was. The hotel is a little run down and the maintenance staff is lacking. Read moreGenuine Hotels.com guest review
"Very secluded, away from commotion."
We were disappointed for not seeing Frank in concert during our stay, even though the hotel channel ran the advertisement and the clip of his songs over and over in our room. The channel said he was available from 6-9 pm on Saturday. We went and sat at a table and saw different people singing. No Frank. We asked and were told he starts singing in S […] eptember. Read moreGenuine Hotels.com guest review
"close to great golf courses"
enjoyed the hotel not a giant resort not a small hotel but a nice little resort close to everything! staff super friendly, very clean comfortable roomsGenuine Hotels.com guest review
A fly welcomed me to my room. Bathroom was dirty. Air conditioning was cold, but so loud it was hard to fall asleep. Gym was minimal. Breakfast was just oatmeal, toast, fruit, cereal, english muffin...all the continental stuff...no bacon. Resort fees and taxes nearly 50% of what nightly cost was. In my opinion, under $100 (including taxes and fees) […] would be an ok deal. Two positives are hassle free wifi and hbo. Read moreGenuine Hotels.com guest review
"Nice stay at a good price."
We went with our two babies ages 1 and 2. We had a nce relaxing stay and loved the pool.Genuine Expedia guest review
"Customer service? Maybe"
The customer service here was really lacking. It was off season, so i understood that thing would be more quiet, but had called in advance to make sure that everything was operational. When we got there on friday afternoon, the poolside bar was closed. When we asked it it was going to open, they said, "probably." When i asked if it would open on saturday, […] they said, "it's likely." I was really irritated since that is a pretty basic yes/no question that the staff of the hotel should know. Same thing happened when we decided to make use of the shuttle service to a local restaurant (part of what your resort fee pays for). I wanted to make sure the shuttle had seatbelts for every seat, since i had two children with me. They said, "not sure...I can check?" I was surprised that there was a question mark at the end of that sentence and said, "yes, please do. The shuttle right out front." In summary: customer service sucked except for one very helpful guy that acted as the valet, bell captain, and concierge all in one. Food: Free Breakfast was only continental, and the muffins they put out were not fresh, and the remaining selections were really limited. It was disappointing. Based on the breakfast, we definitely didnt want to try the restaurant, which was "probably open." Although my family and i ended up having a nice weekend, I would NEVER stay at Indian Wells Resort Hotel again. Read moreGenuine Hotels.com guest review
"not what we expected"
Not the quality you would expect from a resort like this. More like a budget hotelGenuine Expedia guest review
"Nice place, great price"
Nice hotel in great area!!Genuine Hotels.com guest review
Place needs upgrade bedspreads and beds and carpet need upgrades. Nice bathroomsGenuine Hotels.com guest review
Excellent little resort very happy with my stay.Genuine Hotels.com guest review
Not what we expect, receptionist told us 2 queen size bed and we end up getting 2 full size bed! To get our room clean after 3pm that's sucks!!Genuine Hotels.com guest review
"My stay was just ok"
My stay was ok. The breakfast was nice. The room was nice. The pool is small and there is no bar or pool side service on sundays so you are on your own. The staffing was nice although very scarce. The food is expensive. I liked our room although when I asked for towels, I never got them. I had to get them on my own. So IF I ever decided to go again, […] I would bring my own food, drinks and booze. I would not depend on anything from the hotel besides the beds and bathroom. It is an older crowd at night but that was ok. So...up to you. Oh yeah, the pool temp was quite warm for hot weather! Read moreGenuine Expedia guest review
"Indian Wells Visit"
Overall, I was very pleased with my stay at the Indian Wells Resort Hotel. The facilities were clean, and the staff was friendly and accommodating. On the flip side, I was surprised to find that I was only given shampoo in the shower (no conditioner). I don't usually bring my own shampoo and conditioner, and I rely on what is almost always there for […] me. However, in this hotel, apparently they just give you shampoo and no conditioner. Also, the continental breakfast was ok, but very basic. In other words it was strictly a continental, and I was hoping for something extra after paying a $25 resort fee. Overall, I would do it again; it was nice. Read moreGenuine Hotels.com guest review
I was disappointed when i reached the resort no one at the entrance you need to carry your luggage to the lobby from your car, front desk was not front desk was regular information desk I was so shocked. In the rooms beds were so small they told us Quinn size bed turned out to be bed and a half nothing was fast and simple I didn't like it at all it […] was do it yourself resort Read moreGenuine Hotels.com guest review
After reading some of the other reviews I was not sure what to expect. When we pulled up I thought we were at the wrong place. The place was beautiful. A gentleman was outside valet parking. That is not expected of a place you pay only $60 for. When he came to the car he was very nice and professional. My wife mentioned to him that we were sure we were […] at the right place, and he said if we got the room from Hotels.com we were. The lobby was very beautiful and the gentleman who checked us in was also very nice, attentive and professional. We got the king sized bed which was extremely comfortable. The room was neat a clean. My wife and kids went to the spacious pool while a slept. They said it was a little dirty on the bottom but not too bad that they couldn't enjoy it. The only thing I did not enjoy was the breakfast. I am used to a 6am breakfast at hotels. We got down there at 615am and although the food was already out, the waitress said we had to wait until 630. This was not that big of an issue. The issue for me was that the breakfast was very limited. No eggs, waffle maker, sausage, or bacon. Also, we were only given two tickets for breakfast and the waitress said the kids needed tickets also. We ignored her, but I know next time to get tickets for them also. Expand the breakfast and this hotel would be 5 stars in my opinion. Read moreGenuine Hotels.com guest review
"no air conditioner on the hall way."
my trip was with a family ; so I booked two rooms ; but I was told upon my check in that the rooms are going to be far apart which was so disappointing and they promised they will fix the problem ; but the next day when I go to the front desk to ask for a closer room a lady ( staff) who was at the front desk was so disrespectful ;racist and unhappy […] to accommodate our request ; which we have to go back and forth to get a simple thing which was supposed to be arranged at first. Read moreGenuine Expedia guest review
The staff and cleanliness were great, but now I know why it was such a good price. You would think that a resort would be nicer. The room looked very old. I did not feel like I was at a resort, more like a Motel 8 (unless they sent us to the old-room wing).Genuine Expedia guest review
"Old Movie Star Style"
Staying at the Indian Wells Resort Hotel made us feel like we had stepped back in time. So many movie stars, presidents, and golf greats have stayed at the Indian Wells Resort. It still felt glamourous and the service was great. Don't let the older facade fool you.Genuine Hotels.com guest review
"You get what you pay for"
The front desk staff upon arrival was very rude, they charge a $20 resort fee for what ever reason I have no idea probably because the rooms are so cheap they have to make money off you some how. The rooms are old, everything is just old... The only thing that was updated was the small flat screen T.V. Won't stay there again I'll spend a little more […] money and stay at one of the nicer hotels in the same area. Read moreGenuine Hotels.com guest review
"Nice hotel for the price :)"
I can't sleep at night because my room was a little noisy from some kind of machine.Genuine Expedia guest review
multiple stays here. Love the old photos and Lucy over the front desk.Genuine Hotels.com guest review
"Pool was awesome"
I oved everything about our place but our room had a horrible smell everytime we walked in.Genuine Expedia guest review
Great hotel love the convience that everything is located close at hand, shopping, food, grocery gas golf POOL.... Continental breakfast is ok. They fixed the toaster..lol I always stay here when on business in the area. Ladies, bring CONDITIONER, if you are relying on the hotels shampoo, as with the warm temps, this shampoo needs a conditioner. Lastly […] THE BEDS. they tend to have a OVERLY soft side actually dips deeply when you lay down, but there is generally a firmer side to the bed...Mattresses definently need REPLACE. Great staff but make sure you ask for whatever you need(extra lotion, shampoo, etc) before 6 pm because you will be hoofing it down to lobby. Love the quietness. Dated as others said, but that is part of the Lucy and Desi experiance.. Read moreGenuine Hotels.com guest review
"Nice but Old"
The room was spacious but very little furniture. A small table for 2 to work at for a desk... Room was very musty and smelled like a convalescent home. Old carpet very dirty. I was on first floor of 3 and it sounded like elephants were staying in the room above me. I could hear everything... Nice pool and lobby area. Don't think I would stay there again […] even with the cheaper rates. Read moreGenuine Hotels.com guest review
The room was not clean. I will never stay this hotel.Genuine Hotels.com guest review
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