The hotel staff was professional in almost all respects, particularly in the dining room during breakfast hours. The only downside was the maid forgetting to provide us with toilet paper on the last night of the four day stay. A small but important item!Genuine Hotels.com guest review
An older hotel. But very nice.Genuine Hotels.com guest review
"Won't Stay Again"
Being that this hotel is located in Indian Wells, I expected a gorgeous room. The room was very outdated (excluding the bathroom which seemed to be updated for handicap access). The carpet smelled old, the air condition unit was an old unit that sat in the wall as opposed to the new A/C units built to cover the whole room. Unfortunately, I do not recommend […] this hotel Read moreGenuine Hotels.com guest review
"Eh, it's cheaper than the other places."
You can call it old, or consider it vintage. It's an average hotel. Everything is old but in good working order. They add random "resort" fees so make sure you read ALL the small print.Genuine Hotels.com guest review
"It was ok"
Was an ok visit I've never been to a hotel had items inside the room that had prices on them so I was hesitant to use anything in the room an because of that didn't use anything in the room the room was nice an cool but the lobby was hot an has a funny smell but the area was okGenuine Hotels.com guest review
"Great for quick and simple getaway"
Great place for a quick getaway. My significant other and I were burned out and needed to escape the city. I used to live in the Coachella Valley and hadn't been back there in awhile. Ok, it may not be a "resort" per say in that it might lack some of the amenities like a spa or whatever, but it's a nice place with a cool Frank Sinatra themed restaurant […] in the lobby. I'm one that doesn't hang around the resort, I want to go see the area around. I want a clean and comfortable room with nice staff for a no headache experience For $120 a night it was pretty solid and we enjoyed it. Very cool Palm spring vibe. Only thing I'd knock it for is that the whole "resort fee" deal is odd when you book. They advertise for $79 a night then knock you with $40 in fees. If they just advertised it at $122 I'd prefer that. Read moreGenuine Hotels.com guest review
"Dog Kennel in Paradise"
Its a nice hotel in a nice area. The staff was awful. You get more service at a Hotel 6. No conditioner in the room. The breakfast was the worse, the boiled eggs were all cracked, in dirty water with greens and other trash in the bowl looking like it came out of the trash. I told the front desk they basically called me a liar so I took a photo and showed […] them. They never came out with new eggs. Worst hotel experience ever. Read moreGenuine Hotels.com guest review
"Not quite as great as I expected"
Too noisy, too many children, nice breakfastGenuine Hotels.com guest review
"Finally gave it a chance and we will be back!"
Had a very enjoyable stay with our two kids. loved the pool and having our room on the ground floor w a pool view made the trip. The entire staff was VERY nice and helpful.Genuine Hotels.com guest review
"Veterans' Day Weekend"
the only thing that was an issue were the two full size beds in our room; we had reserved a King. otherwise, we got over it and enjoyed our quiet weekend:)Genuine Hotels.com guest review
"Indian Wells Resort"
Hotel could use some renovations, but overall clean and comfortable. Pool was nice.Genuine Hotels.com guest review
"Old Hollywood Vibe"
We love this hotel for it's old Hollywood style and feeling; art deco lobby, large rooms and bathrooms, and nightly entertainment replicating Palm Springs in it's movie star heyday. Frank's Place has wonderful food and the pool area overlooking a golf course and the beautiful Palm Springs mountains is extremely relaxing. This may not be the newest or […] most luxurious hotel in Palm Springs but it's splendor is it's history for us and we haven't found a better bargain. Read moreGenuine Hotels.com guest review
"Hotel was okay"
It was a nice stay and very relaxing. The hotel did seem a little old for a resort. There is a mystique about the place but I think there is room for the hotel to be updated a little bit.Genuine Hotels.com guest review
"Ready to pay for breakfast"
Neighborhood is great. Room is good. Only problem is breakfast, i know it is a free breakfast, but only have bread and cup cake And they were so dry like put there for 10 days! No scrable eggs no sausage...not even like a regular free breakfast. I think the hotel is just trying to force guests to spend extra money to pay for "special" breakfast menu […] on the table. Read moreGenuine Hotels.com guest review
It was very outstandingGenuine Hotels.com guest review
I went there for a couple of nights. Check-in was easy, the front desk person was nice.Rooms were clean and quit but smelled a bit like cigarette. Breakfast is as continental as it could be. Very average. No broiled eggs or cold cuts or any kind of meat. Carbs, Carbs, carbs. First day tried it, second day, I went out to a place in palm springs. The […] second day, left the hotel around 10am came back at 4 pm to an undone room, no replaced towels. When I asked why, apparently the house keeping didn't get to it!!. They did send me fresh towels after the call. Would I come back to this hotel? for one night maybe but not more than that. Read moreGenuine Hotels.com guest review
"You can go for it"
It's goodGenuine Hotels.com guest review
"Idyllic in the south valley"
A wonderful, elegant hotel in an area of other upscale resorts and golf courses. The facility is lovely. It is in need of a bit of an upgrade and refreshing. It's starting to peel at the edges. But it is still gorgeous. The breakfast room is very nice and the food is very good. They have entertainment at night. The pool is fantastic. The water is the […] perfect temp for a refreshing swim. The views from the rooms are amazing of the pool, the golf course and the mountains. It is also very quiet; a characteristic I really appreciate. There is a lot to do in the area as far as services and good food. It is very easy to drive to and from. Easy access from the airport. I recommend staying here. I loved it. Read moreGenuine Hotels.com guest review
Due to eye surgery in the area we chose to stay in the nearby area.Genuine Hotels.com guest review
"Wonderfully peaceful place"
The reason for my visit was stressful. It was an absolute relief to return to the resort each afternoon and enjoy the peaceful atmosphere and decor. I will definitely stay here again.Genuine Hotels.com guest review
Very clean, nice large room, hotel was cute and had a great pool area with an outdoor bar! Breakfast was a deluxe continental and was suitable for us!Genuine Hotels.com guest review
"Fun in the desert!!!"
This is the place where i always stay in the desert and will continue, love this spot!!Genuine Hotels.com guest review
Loved the entertainment!!!Genuine Hotels.com guest review
"Indian Well Resort Hotel - highly recommended"
Hotel management was extremely accommodating. We were very excited for this trip and the staff was very gracious and friendly. This made for a convenient, affordable time away from home. We look forward to staying at this hotel in the future.Genuine Hotels.com guest review
Very comfortable. Staff is excellent. Great shows on the weekendGenuine Hotels.com guest review
"Stay elsewhere or bring your own breakfast"
Dated hotel with either full size, or king-sized beds. No in between. HORRIBLE breakfast and mandatory $40 resort fee included whether you like it or not. Never again.Genuine Hotels.com guest review
Overall this hotel was pretty nice. It's much older than the other resorts around it, but the facilities are still nice. My room was a good size, the bathroom had been updated and was very clean. The rooms have a fridge the size you would find in a dorm room. I did not have a chance to get into the pool from it looked nice and clean as I walked by. […] One thing that was nice, the continental breakfast. It was pretty basic, muffins, cereal, oatmeal, hard boiled eggs, coffee, juice, frozen waffles, and yogurt but it was free. All the other resorts in the area charge you for breakfast. It's also right next to the golf course. I did not use the valet because there was ample self parking spaces pretty close to my room that was free. The staff I encountered was very nice, and professional. On the weekends they have an entertainer that sings in the lounge area, kind of a Sinatra feel, and it's free for all the guests. I would stay here again, and I would recommend if you are wanting to stay in a budget. Read moreGenuine Expedia guest review
"Good mid price mid size hotel."
We usually stay in the high priced larger resorts but thought we would try something different. The photos and amenities looked good so we checked it out and this hotel resort is fine! It was low key, nicely kept, pretty, and comfortable.Genuine Expedia guest review
"Had a great time- will return again"
Came to Indian Wells to celebrate my daughters Birthday. Never had been in the Indian Wells area before. It's a great central location. The free breakfast is enough for you to get by till lunch.Genuine Hotels.com guest review
Great deal for gorgeous accommodations. Clean. Beautiful vista from great pool. Clean. Quiet. Serene.Genuine Hotels.com guest review
"Should befit its history."
Nice older hotel but, certainly not in pristine conditions befitting its history. Brunch was nice. MarleneGenuine Hotels.com guest review
"Close to great shopping"
Beautiful grounds, Outstanding bar, Great entertainment!Genuine Hotels.com guest review
We enjoyed our stay and will most likely be back for another stay....nice hotel...Genuine Hotels.com guest review
We were in the area for an event and it so so pleasurable to arrive to great staff and accommodations. The entertainment and food was just a bonus to a great weekend.Genuine Hotels.com guest review
"Better Than Expected"
I stayed at this hotel several years ago and would rated a #3. It was dated but priced well. I was general pleased and a bit surprised during this visit. Our room was large updated and comfortable. The mattress was not the best. Broken down in spots but otherwise the room was a good value for the money. I would stay here again if the price was the […] same. Read moreGenuine Hotels.com guest review
"Outstanding Front of House Staff"
I really enjoyed my mini-break at this Hotel! Although there seemed to be a slight misunderstanding about my booking (my fault) I was given a room with a stunning view at check-in by Alex - who along with the other Front Office staff I found to be excellent throughout my stay! However I had a disappointing experience when I had dinner in Frank's Place […] in the Hotel on my second night. As a solo guest, I was already feeling a little uncomfortable but things got worse. I ordered a Martini, glass of water and the Beef Sliders - and it was half an hour before i received the Martini. The food came soon afterwards (but no water) and I asked for some vinegar for my fries! Well I was almost finished my meal before the vinegar was brought to me but in the meantime whilst the fries were nice and hot, the beef patties in the sliders were 'stone' cold. I did not return them as first of all I was too hungry and secondly the waiter seemed very busy as there were lots of diners and i didn't want to be a nuisance. However on the plus side, the entertainment during dinner was fantastic! I really enjoyed the show that Frank put on and was very impressed by his vast selection of songs. Bottom line, yes I would go back to this hotel but I would think twice before dining there! Read moreGenuine Hotels.com guest review
Hotel pool was wonderful with a beautiful view of the mountains and the golf course.Genuine Expedia guest review
I was very surprised with the entire resort since it had everything. I only stayed overnight since I attended a client's conference trade show in La Quinta which is 2 miles away. I will consider staying again for any future travel, business or pleasure and will highly recommend to friends and families.Genuine Expedia guest review
A few hi lights: 1. Laying by the pool. Irrigation sprinklers come on and spray guest area getting people wet. 2. No valet on duty so the front desk radios a maintenance man to retrieve your car. 3. A/C units in rooms are very load and kick on every 4 minutes. 4. Shower cutains are too short so the bathroom floods when you shower. 5. Staff is friendly, […] fresh paint, carpet not so much. 6. Lobby garland and xmas lites plugged into cords in October? I think its permanent cuz extension cords duct taped down but then why not hard wire the lighting? 7. Pool water super clean. 8. Room service fast. 9. Uncomfortable mattress. Read moreGenuine Expedia guest review
Was very nice, although they add taxes and a resort fee that was as much as the room rate!Genuine Hotels.com guest review
Great staff, comfortable room. Could've been cleaner and better mantained.Genuine Hotels.com guest review
"Nice hotel, good rate"
This resort, built by Desi and Lucy back "in the day", is in a good location in Indian Wells. We stopped for one night and enjoyed the hotel and pool but was very disappointed in the room. It smelled like moth balls, carpet was stained in a few places, and the air conditioner was so loud, my husband finally turned it off in the middle of the night. […] We were too tired to call and have our room changed. Also, the rate of the room was $52 but add to that the resort fees and it came to $93. Not such a bargain after all! Read moreGenuine Expedia guest review
"Worse hotel ever"
I call for some service .No room service for towel, bedding sheet, no masseuse available, promise balcony view next to pool ,instead I got a room with parking view , I got there at 9 pm no people on the desk or anywhere, because is only one person at night, working , no valet parking. Terrible service and experience.Genuine Expedia guest review
Nice place, but I'm confirming other reviews; from your room you can hear people Walking on the floor above (really loud). Plus, the resort fee is ridiculous.Genuine Hotels.com guest review
"Amazing Place to Stay!"
This hotel is impressive from the front door all the way to the room shower. I was not impressed, however, how a simple request for a replacement to a broken ironing board was handled. Stay here anyway. It's worth the trip!Genuine Expedia guest review
GoodGenuine Hotels.com guest review
"Great hotel located near many golf courses."
From the check-in to the check out. Our experience at this hotel was great. Staff we're awesome to care for our needs and restaurant staff was top notch. Everyone provided my family and I with outstanding service. Upgrades to this hotel were very noticeable from the last time I stayed here. Rooms were great and very clean. Bathrooms were as well. I […] do agree that the carpet thru out the hotel does need to be change. Other then that. My stay here was outstanding. Read moreGenuine Expedia guest review
"Won't be coming back to this hotel"
Reserved 4 rooms & requested for adjoining rooms & close to each other but we were placed on each opposite side of the hotel. Upon reservation with hotels.com I specified those requests re the rooms and I even got a confirmation that all requests were granted but it did not happen. Room capacity is for 4 but they give free breakfast for 2 only.We did […] not even eat bfast at the hotel because their bfast is worse than the food served in a motel. Their toilet is clogged. We won't be coming back to this hotel and won't be recommending this to others. Read moreGenuine Hotels.com guest review
We had a great time. The pool was clean and refreshing.Genuine Hotels.com guest review
rate was good -- nice place - I would stay againGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )