I stayed one night. The room and the restroom were very clean. The hotel was in renovation at the time I went; however, it was clean.Genuine Hotels.com guest review
"Great Stay, comfortable beds"
Jacuzzi was broken, over all I liked the stay.Genuine Hotels.com guest review
"Good place to rest after a day at Disneyland!"
Overall, the hotel is very nice and clean. The hotel staff is not the friendliest. The bathroom could use some updating but in general the hotel was a great place to rest after we spent the day at Disneyland. It's only about a 15min drive away! The breakfast was pretty good as well. Waffles,toast, coffee, yogurt, the whole shebang.Genuine Hotels.com guest review
"It's fine for the price"
The bedding was clean and comfortable. Service was adequate - not outstanding, but not poor. The free breakfast was a plus; however, the quality of food can definitely use an improvement. The carpets should be replaced or cleaned. The rate was affordable, the location was decent (right off of freeways and not too far from the Disney Resort and Convention […] Center), free parking, free Wi-Fi and free breakfast definitely saves money, overall the facility seemed a tad bit outdated but the room was clean. Read moreGenuine Hotels.com guest review
The shade can not shield the sunshine. Room is big. Staff is friendly.Genuine Expedia guest review
"Very nice hotel"
When we arrive to the hotel the hotel staff were very nice and easy to talk to. The rooms were very clean n the beds were so comfy I knock out quick. I would definitely stay here again.Genuine Expedia guest review
"Close to knotts berry farms"
Good hotel close to the freeway and only a few minutes from knotts berry farms!!Genuine Expedia guest review
"Good breakfast but that is about it"
The hotel was okay but in need of a good cleaning. Our room was really small that was intended for four people in our family. The carpet and batthrooom floors were disgusting in our room and we wore shoes at all times. The front desk workers were not very attentive or friendly. The best service we had was at breakfast. The ladies were pleasant and attentive […] to their customers. If planning a trip back to California, I would not stay at this hotel again. The only thing good about the location was that it was close to a Denny's Restaurant. Read moreGenuine Hotels.com guest review
The room was clean. The beds and sheets were nice the hotel staff were very courteous. Overall this was a very solid hotel.Genuine Hotels.com guest review
"Smoke free hotel, Clean!"
Loved that the hotel was a home away from home. Smelled clean and was clean. Comfortable beds. Minutes away from Disneyland.Genuine Hotels.com guest review
We had a very good experience. The breakfast was very good - not just continental, which was nice. Staff was very friendly. I will stay here again.Genuine Hotels.com guest review
42 flat screen. King size pillows. Quite neighborhood. The Denny's out front has excellent food and service. I have stayed at this hotel for at least 5 days at at time one to twice a year for at least the past 5 years. I only have one complaint right now: the carpets in the hall ways and the rooms need to be cleaned. Otherwise everything is great.Genuine Hotels.com guest review
"Everything is great--except the shower!"
Everything was great...except the water and plumbing issue with the shower...one second it was perfect, the next moment it turns freezing cold, the next moment it is scalding. This was a bit tricky while trying to shower with my toddler (and dangerous). The carpet turned my socks black...it could have used a good cleaning. Other than that, the room […] had a ginormous TV, adequate parking, was overall clean, for the price you can't expect the best experience. It was priced right for the amenities. Read moreGenuine Hotels.com guest review
"Please attention on your hotel charge"
I booked this hotel thru hotels.com and deposited the charge with my company card. I stayed 3 nights at this hotel and the charge was $290 but the hotel desk asked $319 and I agreed to the charge due to the difference was not so big. Problem happened after then. Actually I deposited for another charge with my private card but they drawed $419 from the […] card again. I have noticed this after I return back to home. Now I am asking to return everything according to the agreement but they don't want to do that. I feel too bad now and am waiting for their sincerity. Read moreGenuine Hotels.com guest review
Kan kun varmt anbefales, er virkelig et godt hotelGenuine Hotels.com guest review
"Good value, good location"
09/15/14 CaliforniaDreaming07 Rancho Mirage, California
For the price this is a very good value. Rooms are clean and location is excellent. This is not a luxury hotel but great utility stay. Check-in staff could us a customer service course but checkout staff were great. Maybe just a bad day for one person.
"Great rooms at great prices!"
09/11/14 cincyslacker Cincinnati, Ohio
We were really impressed by this Best Western! It was close to Disneyland and other tourist area attractions. The rooms were clean and had comfy beds. You get an amazing breakfast included in the price. Not just doughnuts and coffee, but eggs, sausage, waffles, yogurt, fruit...the list goes on. And, the staff was extremely helpful and friendly.
"This hotel was good for the price"
09/01/14 Audrey R Salt Lake City, United States
We got this hotel for an extremely low price that was awesome. The hotel was very good for the price we paid. We stayed here to go to Disneyland, it is an okay location, it took about 20 minutes to get to Disneyland but you couldn't take the freeway straight there which was kind of a bummer. The hotel was in pretty good condition, the beds were comfortable and the room was clean. The only thing was the shower was a little bit old looking but besides that everything was good. The hotel was in a little bit of a rough area but we never felt nervous or in danger. It was a great hotel for spending little time there, we pretty much only slept because we were at Disneyland the entire time. We did not have the breakfast so I can't say if it was good or not but there is a Denny's in the same parking lot as the hotel.
"Book it... A Jewel and a must!!!"
Got in with a great discount, our last minute trip was a tough decision as our budget wasn't ample. At checking the front desk girl surprised us by upgrading us to a newly remodeled room, it is such a beautiful room. We got two beds, sofa bed, fridge, microwave. Our teen girls loved the bathroom. Free breakfast, the attendants are friendly, got me extra fruit and took care off me with my particular meal plan. By the third day, we decided to go to Danny's next door, we stopped by the desk to ask if the food was okay, we got information and a coupon for 20% off. Wow! We spent so little money, had so much in return, they know about service. All employees showing care, the cleaning ladies very sweet. Will be coming back for sure...
"No bedding no food"
08/25/14 Christine S Maple Valley, United States
We had a terrible time getting some bedding for the sleeper couch for our daughter. It took about an hour and a half to get a blanket and a pillow for the couch. The breakfast was not being restocked and many people were waiting for anything to eat. Ended up with just a small yogurt for breakfast.
"Really Amazing Deal for Disneyland Trips!"
08/24/14 Frances S
We booked a 6-night stay through Groupon. At $55/night, this was a steal! Anything close to Disneyland was over $100, including Motel 6. Free wifi, full hot breakfast included, and a mini fridge, with bed, furnishings and decor comparable to hotels in a higher bracket, this was an amazing deal. There is a Denny's within the parking lot as well, ample parking and it's only 15 minutes to Disneyland. If you purchase tickets at a AAA location, they include complimentary theme park parking so this was a no brainer. Located in a quiet area, we had no issues until the very last night when the room next to us sounded rowdy. A simple call to the front desk solved the issue promptly. The service was excellent, staff warned them and followed up with us saying if there were any more noise issues they would handle it further. No noise issues otherwise plus our room was right off the elevator. For the price, there wasn't much to complain about. The bathroom could probably use a deeper cleaning upon very close inspection, but the toilet, tub, and sink were spotless and I felt comfortable giving my toddler a bath every night. Wish there was a complete black out curtain in addition to,the sheer one, but we slept very comfortably. Great toiletries, Pantene Pro V shampoo and conditioner and even a makeup remover towelette. One of the towels had some spots on it, but when we got a new one it was perfectly clean. The AC is a boxed unit, so the room did smell a little musty when we entered as it was off, but otherwise if left running the room was perfectly fine. I'm assuming we were in one of the remodeled rooms as our side of the hallway wasn't under construction compared to the other side. All in all, amazing for the price!
"Bedbugs & unauthorized charges"
08/21/14 FreqTravelr2007 San Francisco, California
I stayed at this hotel mid August 2014 for 3 days. The first two nights I was bitten repeatedly by bedbugs with over 35 bites in my arms, head torso and legs. The bites did not show until the second day of my stay since my reaction to the bites was delayed. When I approached the front desk with my situation the clerk simply gave me a separate room in a different floor but did not say anything about the bedbug situation in the hotel. The bed bug infested room was on the first floor close to the reception. Additionally, I noticed that the hotel retained the $100 security deposit from my stay. I am now disputing this additional charge with my credit card and the hotel and will update the review depending on the outcome of the dispute. I was never informed as of why the hotel chose to retain the security deposit.
"Just what we needed"
08/21/14 David W San Diego, United States
Besides the hour wait for a room/not ready until 4pm. The room was average and a good room for the price. Nothing great but nothing to complain about. A good motel near where we wanted. It's hard to stay in that area with all of the Disneyland traffic raising rates.
"Good hotel to spend the night"
08/20/14 pianogirl66 San Diego, CA
We wanted a hotel not too far from Disneyland but not as expensive as the ones in Anaheim. The price we paid was great but the room smelled funny and the hotel is showing its age. The beds were very comfortable, though, and breakfast was fine. That was the main purpose of being there.
"Feel cheated, a Sofa bed =\= a real bed."
08/13/14 jeep_girl816 Kennewick, Washington
Rude front desk staff. Booked through Hotwire and wasn't informed of having to have a $100 deposit. The biggest reason I'd never stay again is that they're trying to pass off a room with a tiny, thin, old, unusable hide-a-bed sofa as a "double" room. It's got exposed metal hinges and parts making it unsafe for my small children and its too small for my 6'4" husband and my 5'8" self to sleep in. We travel a lot. I've use Hotwire to book rooms all the time. This is the only time when I feel completely cheated and unhappy. I plan on checking out early, even though I'll eat the cost of two nights stay and NEVER stay at a BW hotel again. I need adequate, safe, sleeping space.
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