hotel was very comfortable, they upgraded me to junior suite. Jacuzzi was clean, excellent breakfast, neighborhood ok but near the freeway. I give this hotel 8 out of ten, bed very comfortable too.Genuine Hotels.com guest review
""50 / 50""
We stayed at this hotel two separate times . The first time was good. The second time was not. It seems to be good about half of the time. Rooms near the elevators are awful. We tried to change but were denied. The breakfast bar was skimpy and picked through all the times we stayed there. So much so that we went out to eat the last stay, just to be […] satisfied. The staff helped graciously the first time, but failed miserably the second. Even when we complained again at check out, no matter how we tried, no attempt to compensate was ever offered. Read moreGenuine Hotels.com guest review
"Keep your standers low"
My boyfriend and I went to L.A. for a romantic weekend. when we checked into the hotel the first room we were given was right next to the elevator and ice maker. When we asked to change to a room that might be quiter the front desk person roled her eyes. The next room we were given was not a king bed but two double beds(not the romantic weekend room/bed […] I was hoping for)the wallpaper in the bathroom was pulled off in spots, the despensers for the shampoo and conditioner didn't put out any product. We had to call three times in an hour to get fresh towells. We left our do not distarb sign out all weekend but our room was still cleaned when we would get back. Read moreGenuine Hotels.com guest review
"Level not I expected"
It was not service and facility level that I expected from best western. The wifi doesn't work well and I found myself dealing with not friendly front desks. The breakfast was ok.Genuine Hotels.com guest review
I'll be back !!Genuine Hotels.com guest review
Stay was ok, hotel under a bit of renovation at the moment so there was the smell of paint wafting in the air - and you can see they are trying to fix it up, but newly remodeled rooms were ok, although it did take a bit of time for hot water (but they were also doing construction on rooms down the hall - but the new rooms looked real nice)Genuine Hotels.com guest review
One night stay. Not my favorite place. but clean and safe.Genuine Hotels.com guest review
"i loved the room!!"
we really loved the hotel the service was good most of the people were very helpful and very nice but i think it was the manager, but he seemed to be eyeballing us every time we left and come back through the lobby. and there is not much around there from what we could see. but the room was amazing and i will be returningGenuine Hotels.com guest review
"NOT SO GOOD"
When we arrived the clerk tried to charge us 117.00 more than what was agreed on the Hotel.com confirmation. I showed her the confirmation with the total amount due and she said that was incorrect, and demanded more. I put it on a credit card instead of paying cash and told her that I would dispute with credit card company. After two nights there the […] manager finally told me that she had adjusted the price. the room smelled the shower tile was molded and the tile baseboard had pieces missing...NOT A PLEASANT EXPERIENCE... I will never go there again Read moreGenuine Hotels.com guest review
""Not the" Best Western"
The beds and room were comfortable though not very clean. There were stains on the carpet, a dirty toilet and mold in the tub.Genuine Hotels.com guest review
"Jan in Anaheim"
convenient location. remodeled room. friendly staff. good value for the price.Genuine Hotels.com guest review
"A comfortable and cheaper alternative"
It was a comfortable alternative to staying near Disney. About a 15 minute drive, but even better so, much cheaper than the places near Disney. We enjoyed our stay very much.Genuine Hotels.com guest review
Definitely will returnGenuine Hotels.com guest review
"Great Place to Stay"
This was a great place to stay. We were very impressed by the breakfast. They even had corn beef hash which I love and you never see it on the complimentary breakfasts anywhere else. Room was clean and we would go there again.Genuine Hotels.com guest review
Great place to stay. If looking for a cheaper place a little bit away from the higher priced hotels/motels in near radius of Disney parks I recommend this hotel. About 6 miles from Disney parks. Overall in great condition. Staff was courteous. Room was great except they gave us a handicapped accessible room, which was fine except the shower is a bit […] different than a normal one. When we asked the clerk for a different room, he told us they were fully booked. I rate at 4.4 overall. Read moreGenuine Hotels.com guest review
"Family Disneyland trip New Years"
Good stay. Basic room. Carpets needed to be replaced or cleaned. 10 minute drive to Disneyland. Denny's on the same parking lot. Free basic breakfast was good. Staff was very friendly. Must leave a $100 refundable deposit cash or credit upon arrival. Window had a big greasy forehead print on it. No plastic liner in the shower. I would recommend it for […] the price. Read moreGenuine Hotels.com guest review
"Good for the price"
I just stayed for one night, basically to get dressed and sleep there.. My overall stay was good for the price I paid..Hotel was in a nice area. Parking was safe and free, unlike some other hotels that charge a fee to park. Hotel room was clean, bed was comfy.. Id stay again.. One thing that I was a lil upset about was I reserved my room over the phone […] and wasn't told that there is a room deposit of 100.00 for incidentals.. Luckily I had it, if not, I don't know what would have happened.. FYI Read moreGenuine Hotels.com guest review
"Brea Imrov Visit"
My boyfriend and I were going to see a show at the Brea Improv on a Saturday and decided to stay the night. The hotel was conveniently less then 10 minutes away from downtown Brea, and had a brewery a block away as well as a Denny's next door. They gave us a newly redone room. Still remodeling so elevator was unavailable after hours. Overall hotel was […] nice. Read moreGenuine Expedia guest review
"Being remodeled, noisy"
Charged a higher rate them set by Expedia. TV did not work in first room, had to change rooms. Smelled of smoke but claimed non-smoking. Freeway and train noises. Room felt grungy! Staff tried to help with problems but very limited in what they could do.Genuine Expedia guest review
Comfortable, clean and convenient location for doing business in the Anaheim area.Genuine Hotels.com guest review
"Minor Bumps with the Remodel"
My stay over the weekend went fairly smoothly. There were a few bumps in the road with the construction and cleaning of the rooms. When I checked in I was upgraded to a Junior Suit, awesome, on the third floor without a working elevator, not so awesome. When I finally got my room the both TV's were on full blast. I am assuming the construction crew […] had the TVs on while they were finishing the room and did not turn them off. The room looked fine besides that and the rush job finishing the renovations. The bathroom was the worst part. The curtain rod was not properly fastened to the wall, only 2 of the 4 screws were partially attached, so the rod was on downward tilt. Normally this would have been fine but the tilt downward was so aggressive that the shower curtain itself would not stay closed hence the water overflow on the floor. One of the nights during my stay I went down to use the hot tub and pool. Both looked inviting, however, the hot tub was not hot at all and the jet timer was broken. The jets only lasted 5 minutes before I had to turn the timer dial again. Once the remodel is complete I feel that the this hotel will be a great option to stay in this area. Read moreGenuine Hotels.com guest review
I stayed one night. The room and the restroom were very clean. The hotel was in renovation at the time I went; however, it was clean.Genuine Hotels.com guest review
"Great Stay, comfortable beds"
Jacuzzi was broken, over all I liked the stay.Genuine Hotels.com guest review
"A little updated"
My family and I were looking for a hotel in the Anaheim area since we needed to stay for one more day after an exhausting adventure at Disneyland. I searched the Expedia website and booked 2 rooms for us. The price is not bad for the amenities offered. However, the rooms are a little too old, but they are remodeling it right now. Over all the staff […] is friendly and the area is not bad. Don't expect much though Read moreGenuine Expedia guest review
"Good place to rest after a day at Disneyland!"
Overall, the hotel is very nice and clean. The hotel staff is not the friendliest. The bathroom could use some updating but in general the hotel was a great place to rest after we spent the day at Disneyland. It's only about a 15min drive away! The breakfast was pretty good as well. Waffles,toast, coffee, yogurt, the whole shebang.Genuine Hotels.com guest review
"It's fine for the price"
The bedding was clean and comfortable. Service was adequate - not outstanding, but not poor. The free breakfast was a plus; however, the quality of food can definitely use an improvement. The carpets should be replaced or cleaned. The rate was affordable, the location was decent (right off of freeways and not too far from the Disney Resort and Convention […] Center), free parking, free Wi-Fi and free breakfast definitely saves money, overall the facility seemed a tad bit outdated but the room was clean. Read moreGenuine Hotels.com guest review
The shade can not shield the sunshine. Room is big. Staff is friendly.Genuine Expedia guest review
"Very nice hotel"
When we arrive to the hotel the hotel staff were very nice and easy to talk to. The rooms were very clean n the beds were so comfy I knock out quick. I would definitely stay here again.Genuine Expedia guest review
"Close to knotts berry farms"
Good hotel close to the freeway and only a few minutes from knotts berry farms!!Genuine Expedia guest review
"Good breakfast but that is about it"
The hotel was okay but in need of a good cleaning. Our room was really small that was intended for four people in our family. The carpet and batthrooom floors were disgusting in our room and we wore shoes at all times. The front desk workers were not very attentive or friendly. The best service we had was at breakfast. The ladies were pleasant and attentive […] to their customers. If planning a trip back to California, I would not stay at this hotel again. The only thing good about the location was that it was close to a Denny's Restaurant. Read moreGenuine Hotels.com guest review
The room was clean. The beds and sheets were nice the hotel staff were very courteous. Overall this was a very solid hotel.Genuine Hotels.com guest review
"Smoke free hotel, Clean!"
Loved that the hotel was a home away from home. Smelled clean and was clean. Comfortable beds. Minutes away from Disneyland.Genuine Hotels.com guest review
We had a very good experience. The breakfast was very good - not just continental, which was nice. Staff was very friendly. I will stay here again.Genuine Hotels.com guest review
42 flat screen. King size pillows. Quite neighborhood. The Denny's out front has excellent food and service. I have stayed at this hotel for at least 5 days at at time one to twice a year for at least the past 5 years. I only have one complaint right now: the carpets in the hall ways and the rooms need to be cleaned. Otherwise everything is great.Genuine Hotels.com guest review
"Quiet and clean"
The hotel was good and clean and the room was comfortable and spacious. Breakfast was also good. It's a quiet neighborhood - nothing around but it's very close to the highway where you can go anywhereGenuine Hotels.com guest review
"Never come again!"
발바닥이 더러워질 정도의 카펫이 더럽고 쩔은 냄새에 잠을 설칠 정도이고 대미지 예상 보증금300불 까지 예치시키는 처음 경험하는 불합리한 서비스로 20여년을 가졌던 베스트 웨스턴의 이미지를 망친 경험.Genuine Hotels.com guest review
"Please attention on your hotel charge"
I booked this hotel thru hotels.com and deposited the charge with my company card. I stayed 3 nights at this hotel and the charge was $290 but the hotel desk asked $319 and I agreed to the charge due to the difference was not so big. Problem happened after then. Actually I deposited for another charge with my private card but they drawed $419 from the […] card again. I have noticed this after I return back to home. Now I am asking to return everything according to the agreement but they don't want to do that. I feel too bad now and am waiting for their sincerity. Read moreGenuine Hotels.com guest review
Kan kun varmt anbefales, er virkelig et godt hotelGenuine Hotels.com guest review
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