All hotels in Reno, Nevada, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here500 N Sierra St, Reno, NV, 89503, United States of America, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 3,622 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.9
  • Comfort
    3.7
  • Condition
    3.6
  • Neighborhood
    3.9
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4.0 / 5Excellent
"over night"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed 1 night It was a stop over on way to home from Vegas we enjoyed our stay
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thanks! come again.
1 night trip with friends May 26, 2015
Sheryl
US
3.0 / 5Good
"Memorial Day Weekend 2015"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Room was spacious but a little outdated. The elevator to get to the Sky Tower always backed up but was still able to get in within 2 minutes. Bathroom was clean. Room was a little to difficult to keep cool at night. Decent flatscreen TV. Midway for the kids is total chaos and choice of restaurants was lacking. Registration desk was on opposite end of Sky Towers so check-in before dragging your luggage from the parking garage only to find you have to double back the same way you just came from.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thank you for staying with us. Our apologies for your issues. We look forward to seeing you again.
2 night family trip May 23, 2015
Lance
US
5.0 / 5Outstanding
"Heater Issues"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Heater half work. The whole stay the heater worker 2 hours
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
I am sorry for your inconvenience. Thank you for staying.
2 night family trip May 8, 2015
A Traveler
US
3.0 / 5Good
"It was good for the price."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Price was great but be prepared to walk a very long walk to get to your "tower." :(
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
thank you for staying with us.
1 night romance trip May 21, 2015
A Traveler
US
4.0 / 5Excellent
"ID to CA stayover"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice stopover from Idaho to CA
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thank you. Please come again.
1 night trip May 21, 2015
Bob
US
1.0 / 5Poor
"Horrible stay!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Horrible, horrible stay!!!
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
I am sorry about your stay. We hope to do better for you in the future.
2 night romance trip May 22, 2015
Tim
US
3.0 / 5Good
"Bring your own water"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
the water was not drinkable.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thank you for staying with us. We hope to see you again soon.
2 night trip with friends May 22, 2015
Valerie
US
4.0 / 5Excellent
"Good for kids"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good for family, especially for little kids
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thank you for staying with us.
1 night family trip Mar 13, 2015
A Traveler
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Terrible we went to 2 of our rooms The were leaning against the walls Mattress and stands The manager did seem to care
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
I am sorry about the room. Thank you for staying with us.
2 night trip with friends May 20, 2015
rajinder
US
2.0 / 5Fair
"This is no resort"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
It has not been updated. I did not feel comfortable staying there. Walls were thin, could hear everything from sneezing to talking from other rooms. The door keys did not work well, and the last night not at all. The sheets were old, snagged with holes, and had stains. The floors were scratched up and so was the furniture. The tv was the only newer item. I cannot believe we were charged resort fees, it looked,smelled and felt nothing like a resort. I will not stay again.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
I am sorry about your stay. Hopefully we will do better for you in the future.
3 night family trip May 14, 2015
Karen
US
4.0 / 5Excellent
"Our Stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Enjoyed our stay. Hotel in need of renovations: new carpets, etc however room was very comfortable and clean.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thank you for staying with us!
1 night family trip May 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Clean, comfortable with friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed just one night with my family passing through home to Oregon. Rooms were very clean and comfortable. All staff encountered were friendly and helpful. Lots of fun things for the kids to do. Would definitely stay here again.
Genuine Hotels.com guest review
1 night family trip May 19, 2015
Reed
US
1.0 / 5Poor
"Not impressed"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Springs coming out in the bed ... Very outdated and cheap upgrades . The tower is desolate and spooky and is advertised as a special tower area but very inconvenient to take shuttle to casino . Casino prizes for kids are very cheap .. Drinks watered down at the tables .. It's just not great
Genuine Hotels.com guest review
2 night romance trip May 15, 2015
A Traveler
US
3.0 / 5Good
"Reno - Circus Circus"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
For the $, it's a good place to stay.
Genuine Hotels.com guest review
1 night business trip May 14, 2015
pam
US
5.0 / 5Outstanding
"Reno getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed 2 nights. The hotel and casino staff were all very friendly. The room was clean. 6 restaurants in the hotel was nice ranging from Cafe to Steakhouse. Food was good.
Genuine Hotels.com guest review
2 night family trip May 11, 2015
A Traveler
US
3.0 / 5Good
"bad start, but got better"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
When we went to our first room, the beds were made but there was hair all over the sheets, there was dirt all over the carpet from whoever was there prior, garbages full of someone else's garbage and red drink pored down the walls to start. The staff was very nice and changed us rooms with an upgrade. It was cleaner and had a better view of the city. The kids did have an amazing time and there was a ton to do in the hotel. The beffet called Flavors was really good too.
Genuine Hotels.com guest review
1 night family trip May 13, 2015
A Traveler
US
3.0 / 5Good
"Need updating fast, like 30 years ago"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Security was horrible,,,
Genuine Hotels.com guest review
1 night family trip May 9, 2015
A Traveler
US
3.0 / 5Good
"Comfortable room"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Friend and I went for the Mom's on the Run 10K event. Walking distance to where we needed to be. Room was clean and comfortable. Price was reasonable for a weekend. Lots of events in Reno downtown area Mom's day weekend. Lots of visitors to Reno that weekend. Want to go to run next year.
Genuine Hotels.com guest review
1 night trip with friends May 9, 2015
Becky
US
4.0 / 5Excellent
"Fun time in Reno"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Big, clean, comfortable room. Bed was fantastic. Will definately be back!
Genuine Hotels.com guest review
1 night business trip May 8, 2015
Lisa
US
5.0 / 5Outstanding
"Delta valley volleybal club"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was great
Genuine Hotels.com guest review
1 night family trip May 8, 2015
Stanley
US
4.0 / 5Excellent
"Family kindness"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We went for a family emergency my father in law was in the hospital. It was not a good trip. The lady at the front desk of course asked "what brigs us here" I kind of let her know the situation not looking for anything. She so kindly upgraded us to the tower in the casino and told us they offer a family emergency rate. It was the kindness thing so far we have received. He was in an accident 3 weeks earlier so we have spent a lot of money every weekend going up to visit. I really did appreciate the hospatality.
Genuine Hotels.com guest review
1 night family trip May 6, 2015
Jennifer
US
4.0 / 5Excellent
"Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Good
Genuine Hotels.com guest review
1 night family trip May 3, 2015
Zhi
US
4.0 / 5Excellent
"No problem whatsoever"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I had no problems with it
Genuine Hotels.com guest review
1 night romance trip Apr 5, 2015
A Traveler
US
4.0 / 5Excellent
"trip to Reno"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Staying was pleasant and congenial
Genuine Hotels.com guest review
2 night family trip Mar 26, 2015
Norman
US
3.0 / 5Good
"Busy Family Hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel extremely busy and customer service not up to my expectation. Hotel room rate and proximity to Univ. of Nevada Reno were my main factors in selecting hotel. Will look for a quieter hotel when returning to Reno in the future.
Genuine Hotels.com guest review
1 night family trip Apr 4, 2015
Elliott
US
3.0 / 5Good
"No frills hotel for a decent weekend get-a-way."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Room was decent, but the walls were very thin and we heard people talking while walking down the hallway as well as our direct neighbors whenever they open/closed doors. Otherwise, the rest our our stay was fine. My husband forgot his toothbrush and we were pleasantly surprised that housekeeping was quick to get us one upon a call to them.
Genuine Hotels.com guest review
2 night romance trip Mar 27, 2015
Jennette
US
4.0 / 5Excellent
"good value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Very helpful staff. A man named Orlando went above and beyond for us. We were very happy for the price.
Genuine Hotels.com guest review
2 night romance trip Mar 29, 2015
Gregory
US
4.0 / 5Excellent
"Comfortable & Convenient for 7 Member Family"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
When traveling with little ones, you really can't beat Circus Circus... Checking in was convenient & quick, thanks to the very courteous frontdesk staff... Rooms (2 rooms- one king & one with 2 doubles) were comfortable for all of us & housekeeping did an exceptional job with cleaning through out the duration of our stay... Kids were kept busy with easy access to the midway area/ amusement area... & always great having indoor access, not only to Circus Circus' own casino, but to neighboring casinos as well... Various dining options were conveniently available, 24/7... All in all, a great stay & a memorable experience, thanks to all Circus Circus associates & Hotels.com for the incredible deal!
Genuine Hotels.com guest review
1 night family trip Apr 6, 2015
Steve
US
4.0 / 5Excellent
"Circus Circus review"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were there visiting family (3 adults, 1 infant) and the hotel was perfect for us. It had nice amenities, we were able to get to other casino's without going outside, which is nice. And the food options (restaurants) are good. We enjoyed it.
Genuine Hotels.com guest review
1 night family trip Mar 28, 2015
Deborah
US
5.0 / 5Outstanding
"exceeded expectations"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Gave this a high review because you usually get what you pay for. But in this case the room had a very low rate but exceeded my expectations. Very clean. Well staffed and friendly.
Genuine Hotels.com guest review
3 night family trip Mar 21, 2015
Keith
US
4.0 / 5Excellent
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great stay, Clean room and friendly staff.
Genuine Hotels.com guest review
1 night trip Apr 3, 2015
Troy
US
3.0 / 5Good
"Average."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel okay. Charging for using internet in the 'business center' is a rip-off. Also, no movie channels on the TV.
Genuine Hotels.com guest review
2 night trip May 3, 2015
A Traveler
US
5.0 / 5Outstanding
"best in reno for low price..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
good... I recommend... clean, big room, good price ... best for the money
Genuine Hotels.com guest review
1 night romance trip Apr 30, 2015
aljoska
US
5.0 / 5Outstanding
"Fantastic place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed at circus circus hotel for medical reasons, the room was very clean and quiet. The bed was very comfortable. We needed a refrigerator for our room due to having medications that needed to be refrigerated. Within 10 minutes of arriving in our room one was brought to us and set up.
Genuine Hotels.com guest review
1 night romance trip Apr 28, 2015
Anita
US
3.0 / 5Good
"no waters and machines were busted"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
gym there was no water to be found
Genuine Hotels.com guest review
1 night business trip Apr 26, 2015
Anthony V.
US
3.0 / 5Good
"Outdated"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Outdated furniture!
Genuine Hotels.com guest review
4 night family trip Apr 23, 2015
carlos
US
4.0 / 5Excellent
"Stay in Reno"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The front desk person was very helpful , room would use some upgrade, but was really clean! One thing which bithered me was the smell of tobacco .
Genuine Hotels.com guest review
1 night business trip Apr 25, 2015
mariusz
US
3.0 / 5Good
"Our stay at Circus Circus"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very enjoyable stay
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
tamara
US
4.0 / 5Excellent
"Circus Circus - Reno"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
We stay here often - it's an affordable place to stay for the night.
Genuine Hotels.com guest review
1 night business trip Apr 20, 2015
pam
US
4.0 / 5Excellent
"Great Value for the a quick stay!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Room and Bedding was clean. You get alittle more then you pay for. Overall, I would recommend for a quick stay.
Genuine Hotels.com guest review
1 night family trip Apr 21, 2015
A Traveler
US
4.0 / 5Excellent
"Nice as usual, but no wifi for my ipad"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
I stayed in the Sky Tower for the first time, and the room was as nice and clean as the main tower, however I had no wifi service. I contacted tech support, but they were unable to remedy the problem.
Genuine Hotels.com guest review
1 night trip Apr 23, 2015
A Traveler
US
1.0 / 5Poor
"Wouldn't stay here if they paid me to"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Awful dated hotel. Stayed here after a volleyball tournament for my young daughter & was bombarded by drunk people swarming the halls and keeping us up all night (even after complaining to the front desk). Room was dirty and dated. Finally decided to check out early to stay elsewhere.
Genuine Hotels.com guest review
1 night business trip Apr 18, 2015
Christopher
US
4.0 / 5Excellent
"Not happy with the suite!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
I booked this a suite because my husband had a medical procedure and we were going to spend a lot of time in the room and wanted comfort. I know the hotel's want you down stairs gambling, but it is right across the street from a major hospital, so people use it as a place to stay for after procedures and visiting family members at the hospital. Since it was a suite, I would of thought the furniture and mattress would of been in a lot better shape! Couch was worn and very uncomfortable, and the mattress felt like a old mattress does. Needs the furniture update very very badley!!!
Genuine Hotels.com guest review
1 night romance trip Apr 17, 2015
Bill
US
3.0 / 5Good
"A real circus"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    2.0
The room was clean n comfortable. The neighborhood was iffy. The gaming was terrible n the workers just okay
Genuine Hotels.com guest review
3 night family trip Apr 18, 2015
Carolyn
US
5.0 / 5Outstanding
"great value and really nice staff on hand"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stop over passing through was complete and had a good sleep. Room was outdated but was very clean and comfortable. Poor tv channel selection for NHL fans.
Genuine Hotels.com guest review
1 night business trip Apr 16, 2015
David
US
1.0 / 5Poor
"No Peace, and No Sleep, at Circus Circus"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
I booked a room at the lodge/manor separate from main towers for a couple of nights because it was the lowest rate I could find. What a mistake that was, in hindsight. On the first night, I went to bed at around 11:30 PM. Then, I awoke up because of the extremely loud noise. It appeared that a family. a large family, was just checking in into the next door (and, other room(s)). I checked the clock. It was 12:30AM. I thought once they settled down, they would quiet down. Unfortunately, no. These people were extremely loud throughout the entire night. Kids were shouting at the top of their lungs, and they were constantly going in and out of the rooms making banging sounds. Absolutely worst night ever, in my life. I finally called the front desk/security at around 2 AM. I am not sure whatever was done, however. The noise continued, and they were watching TV the whole night. I checked the clock again, and it was 5 AM. I was extremely tired but could not sleep because of the noise. I finally fell asleep after I saw faintly bright light behind the curtain. It was probably around 7 or 8 AM. Then, I awoke up again due to loud noise outside the room. This time, these people were moving out of the room. It was 10 AM. The next night, the same story. Again, another family with multiple kids checked in late at night. The kids' yelling and TV sound continued again until I fell asleep through extreme fatigue. That was my last stay at the Circus Circus, Las Vegas.
Genuine Hotels.com guest review
1 night business trip Mar 26, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
View from floor 21 was great. Food in the buffet was very good with lots of choices. room was quiet and bed was good.
Genuine Venere guest review
Other trip Apr 14, 2015
A Traveler
US
5.0 / 5Outstanding
"Circus Circus"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
great deal for the middle of the week
Genuine Hotels.com guest review
1 night romance trip Apr 7, 2015
Lech
US
2.0 / 5Fair
"Get ready for a long hike!"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
A VERY LONG walk with 4 children and disabled husband and all our luggage from the parking garage, to check=in and to the Sky Tower. No one offered to help or tell us where a cart was. Up stairs and escalator and then elevator! WOW
Genuine Hotels.com guest review
2 night family trip Apr 3, 2015
Ben
US
3.0 / 5Good
"Just okay but good bang for your buck."
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We took the train over Donner pass to Reno and stayed at CC with our family. The hotel was fine and definitely a good bang for your buck. Our only complaint was with the restaurant staff at both locations we ate at. (Cafe and Buffet) They were less than friendly and really could care less about you being there or not.
Genuine Hotels.com guest review
2 night family trip Apr 4, 2015
Scott
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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