"Disappointed" I had paid for room and taxes. They came up with additional daily fees for no reason. Hotel needs renovations badly.Genuine Hotels.com guest review
Had a great time.Genuine Hotels.com guest review
Decent stayGenuine Hotels.com guest review
great time close to the Italian festival we went to. room was great and quiet.Genuine Hotels.com guest review
We had a great Time the rooms were very nice. However I was a bit frustrated when booking my rooms Non smoking/ king bed. That is not what I had received all of kings non smoking were gone. so we had to take a 2 queens/ non smoking I wish we would have known that.Genuine Hotels.com guest review
"Italian Festival weekend"
The pillows were so big and hard we ended up using the small decorator pillows to sleep on. Another family member used a rolled up bath towel for the same reason. We'll be back but will bring our own pillows.Genuine Hotels.com guest review
"Would stay there again"
Staff was very friendly. Room was good (edges of carpet needed tlc) would stay there again. :)Genuine Hotels.com guest review
A/C rattled all night...our room was a block away from check in and no one offered luggage service...asked for a late check out.. Was told it was an extra 10.00 will not stay there againGenuine Hotels.com guest review
"Fun at Circus Circus"
Enjoyable and comfortable room at a good priceGenuine Hotels.com guest review
Great Hotel for families! Lots to do and Fantastic service from Benam at "The Steakhouse" but lacks in room appeal. Our room had hooks on the wall but the picture was missing, the wallpaper in the bathroom was pulling away from the wall and the bathroom fan cover was dirty and broken. Other than the fan cover, the room was clean and comfortable. Elevators […] are very slow in the sky tower on the weekends (but the hotel was sold out). Overall, nice birthday weekend! Read moreGenuine Hotels.com guest review
Great rooms for the price!! Would stay again anytime!Genuine Hotels.com guest review
"Free Parking and Clean rooms"
The carnival type games were fun for kids.Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
"Still good quality"
Once again, Circus Circus is living up to its high standards of quality.Genuine Hotels.com guest review
Nothing explaining how to get to lobby to check in. Room was a real challenge to find.WAS NOT impressed with them . dont plan on returningGenuine Hotels.com guest review
"The walking dead"
Had fun just walking and walking. Almost took the tram once just for the fun of it.Genuine Hotels.com guest review
"One night Stay"
Our stay was a quick one just for the night. The room was ok it was just a standard room with two queen beds. The beds were a little droopy in the middle so it was hard to share the bed with my husband. I wish the TV had a menu or guide to tell you what was on. But for comfort the room was good and clean. Some things were falling apart in the bathroom […] which need to be fixed. But other than that it was fine. Read moreGenuine Hotels.com guest review
First, it was great for the kids. However, this hotel was pretty outdated. The sofa bed was in bad shape, very uncomfortable. Service was poor. We called housekeeping for extra pillows and blankets and they never showed up.Genuine Hotels.com guest review
I was concerned due to the fact i had read the reviews for this hotel so i booked a deluxe room.. I arrived great curb/valet service took my bags..check/in very nice and personable and funny..i had made some request regarding where i want to be in the hotel because of the reviews they where met.. The Room: smells alittle moldy nothing "deluxe" just […] well worn basic but clean.housekeepers really friendly and sweet.. Went to get snacks from gift shop..overly priced..found Walgreens 2 blocks away..walked over there felt safe... Fitness Center..sadly to say it really needs a good clean plus machines dirty and half broken but plenty of.tv..but not one mirror... Meal time/ Deli shop..awful $8.00 sandwich..only American mustard/mayo One green(ice burg only choice) sandwich maker not nice bad attitude. Breakfast/Country buffet..$10.00 all you.can eat..had a personalize omelet...plus grazed the buffet taste great staff super friendly.. Any employee i stopped and asked for any info ..stopped what they were doing answered me with a genuine smile.. Checkout/ no mistake on my bill/valet free..all i did was tip....over all i would stay at Circus Circus again but just a Standed room... Read moreGenuine Hotels.com guest review
"Customer Service Sucks!!"
I reserved a non smoking room for my stay, when I got there they gave a smokers room! and I told the person on the counter that is not what I reserved! and counter person said that all the non smokers were already reserved for Friday,Saturday and Sunday, I told her so what about my reservation? so you reserve for other people and your not going to give […] me what I reserved? She told me if you don't like it go find something else!!!! basically I was stocked because I knew I was not going to be able to find something else at that time. Circus-Circus customer service sucks, not only that, but the card readers on doors would not work, I had to go back and forward trying to get a good decent card that would open the door for me, I stayed for three days and this happened every single day!!!!!! My over all experience staying here sucked. I would not recommend this hotel to anybody, if you really want to have a good time stay at Grand Sierra.. Read moreGenuine Hotels.com guest review
The mattress was terrible. Too soft! Will not stay here again. The Sunday buffet didn't have enough items for breakfast.Genuine Hotels.com guest review
"Was not pleased"
Booked non smoking but gave us smoking room. wouldn't accommodate us. Room was stinking. Everything was old. Bed was horrible. If you slept on one side you will roll over into the middle bc it caved in. We asked for extra pillow and got an attitude before getting it. Not a pleasant stay.Genuine Hotels.com guest review
Great value. Very easy place to stay. Central Reno casino district. Room was clean, quite and comfortable. Didn't smell like smoke like other casinos. I'd stay again. There were two price points for the hotel towers, but both were reportedly renovated at the same time. Typically I upgrade, but not required.Genuine Hotels.com guest review
"Great time at Circus Circus Reno"
Could not ask for better hotel. Staff very friendly and courteous. Rate was unbeatable. Room had a terrific view of entire city. Will definitely returnGenuine Hotels.com guest review
"Not bad for the price."
Needed a place to stay while are home was being worked on. Decent hotel with below average room comforts for a 3 star hotel.Genuine Hotels.com guest review
"A Wonderful Stay"
We had such a lovely time at Circus Circus Casino. I enjoyed the room and the athmosphere was wonderful, and the weather was beautiful.Genuine Hotels.com guest review
"Good location & close to everything"
Went to street vibrations so the hotel was a great loxation. Howerver the pillows were too fat so I called housekeeping & requested flatter pillows and never received them. We had to leave 1day early and was very happy that we were given a refund. The registration staff very pleasant to deal wirh. Stayed in the Skytower side but would prefer the main […] hotel just for the convenience to get to Virginia St easier. Read moreGenuine Hotels.com guest review
This was my first time visiting Reno. We chose to stay at Circus Circus because of the location and price. The staff was very friendly and the cleanliness of the room and entire hotel was great. My only complaint...after the first day, you have to pay for their wi-fi. All in all, Circus Circus was a good choice and we'll definitely stay there again […] if we get back to Reno. Read moreGenuine Hotels.com guest review
"Easy to get to from interstate"
Room was okay. Didn't like being in tower, felt like we were to far away from the casino and activity.Genuine Hotels.com guest review
it was perfect for the kids. would stay agin.Genuine Hotels.com guest review
room was a pleasant surprise. We were in the sky tower. I remember circus circus as being the cheapest and most gaudy of the circus circus - silver legacy - el dorado trio, and by price it was the cheapest; but the room was cleanly appointed, the bed was one of the most comfortable in my recent hotel history, and even the complimentary toiletries were […] of better quality than in some other, supposedly nicer hotels in which I have stayed. It has just moved higher on my list of places worth staying in Reno. Read moreGenuine Hotels.com guest review
"NOT PET FRIENDLY"
We didn't stay because they said they were pet friendly, but to them being pet friendly means they will put your dog in a kennel for an extra fee.Genuine Hotels.com guest review
It was nice. Good location. Asked for more bath towels never got:( overall ok.Genuine Hotels.com guest review
"reserved garage parking for motorcycles,"
love how circus circus makes every thing convenient and easy for bikers during Street Vibrations. reserved motorcycle parking with security is awesome. I plan on staying there anytime I go to Reno, large selection of places to eat. trolley car takes Me to the Towers. no long walks. Love it !!Genuine Hotels.com guest review
"Long Wait to Check In/Crowded"
Arriving well after check out time, had to wait in line for 45 minutes to check-in as there was a gathering of Harley Davidson motorcycle enthusiasts. Most annoying after a long drive from Yosemite. The hotel room, despite the rowdy crowd was quiet and restful. Only spent one night, used express checkout. Valet and bell desk very helpful. Hotel room […] was older, not enough light or air circulation in the bathroom, tub did not drain well. Read moreGenuine Hotels.com guest review
It had been several years since we stayed at Circus Circus. We were given a lovely corner room on the 12th floor. It was large and quiet! The only negative was that the mattress was a bit hard and uncomfortable. We will definitely stay again.Genuine Hotels.com guest review
Was unhappy with room. Suppose to have King size bed and a smoking room. Had 2 queens on the "non-smoking" floor. Had my name spelled wrong and took a while for them to find my reservation. Check in host was nice but said I would have to move to another room the next day if I wanted a King bed on smoking floor and that would have to be after 3 or 4pm […] after other guest checked out. I also didn't like my room being so far away from main casinos and restaurants Didn't want to go anywhere after I got back to room. I probably will not book a room there again. Read moreGenuine Hotels.com guest review
I understand there's a smell when you request a smoking room. But this was by far waaaaaayyy too smelly. It smelled like someone spend 24 hours sitting in the room smoking. Think they would be able to bring in something that will cause it not to smell as bad. Other than that the stay was great. Nice casino, good food, fun place to beGenuine Hotels.com guest review
"Convenient to other casinos"
The room was comfortable, missed having a refrigerator and/or microwave--which is available at most hotels in all rooms. Maid service was not as good as it could be--did not replace coffee supplies or soap, etc. We do like being where we can go to other facilities without having to go out on the street at night. Front desk and valet parking were ex […] cellent. Read moreGenuine Hotels.com guest review
Great price for a great hotelGenuine Hotels.com guest review
We have stayed many times at Circus Circus and I think this time I really noticed the ageing of the hotel. Needs lots of minor repairs to bring it up to a higher standard. The rooms are nice size, comfortable, nice TV. It was clean just look in bathroomGenuine Hotels.com guest review
It was fun as the Circus Circus is connected to two other casinosGenuine Hotels.com guest review
Booked a non smoking room with king bed. Recieved a smoking room with two twin beds.Genuine Hotels.com guest review
"convienent to go to the Reno AirRaces"
It was about the same as it is every year when we go to the AirRaces.Genuine Hotels.com guest review
"great people questionable cleanliness"
The people were very helpfull the rooms bathtub had standing water, not sure the toilet had been cleaned, I had to wipe light switches off and 2 plugs did not work properly. My room was a suite.Genuine Hotels.com guest review
Really enjoyed a lot especially games section. My son had a great time there...Genuine Hotels.com guest review
the only redeeming factor of this hotel was the room service...helpful staff, and the food was actually good...affordable...I might consider another stay...but not in the sky tower...maybe the corner tower...having the east facing room was nice great view....Genuine Hotels.com guest review
"bait and switch"
Booked two non smoking rooms with a kind bed. Was given two smoking rooms with twin beds. Not what I wanted and left in a position where it was to late to get a room that wouldn't effect my allergies.Genuine Hotels.com guest review
Very nice stay. Clean and quiet room. Friendly desk staff. Good hotel for families, easy parking and plenty for them to see, play. The buffett is not five stars, but close to the action.Genuine Hotels.com guest review
reno was fun.Genuine Hotels.com guest review
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