All hotels in Reno, Nevada, United States of America
1 room, 2 adults
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500 N Sierra St, Reno, NV, 89503, United States of America, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 3,632 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.8
  • Comfort
    3.7
  • Condition
    3.6
  • Neighborhood
    3.9
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3.0 / 5Good
"Needs work!"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Booked a king special on line. When we arrived we received 2 queen beds, no springs left in them, and they added on $9.00 more for the so called free wifi. The front desk told us that was what the extra charges were for.
Genuine Hotels.com guest review
1 night business trip Jun 23, 2015
Jocelyn
US
4.0 / 5Excellent
"Some flaws"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
bed was super old and springy. Housekeeping opened the door at like 4PM, and said sorry, "didn't know someone was in here". Didn't find that enjoyable, otherwise the hotel was good overall
Genuine Hotels.com guest review
1 night romance trip Jun 20, 2015
philip
US
1.0 / 5Poor
"Long hard walk outta Circus Circus"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Do not stay here. Didnt get the room I ordered, the beds smell like feet, the decor is at least 50 yrs old and after you check in you get to enjoy a very confusing LONG walk to try and find the elevators to your sad sad room. I did complain while I was there but they were just gonna give me the same kind of room with a king size bed. Gee thanks Circus Circus! I will never stay there again and will never recommend anyone stay here. Zero stars!!!!!!
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
christopher
US
5.0 / 5Outstanding
"enjoyed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a great time
Genuine Hotels.com guest review
1 night family trip Jun 6, 2015
daniel
US
3.0 / 5Good
"Pretty decent"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
Service was great, great location, and room was pretty clean. (Not immaculate) Our nonsmoking room reeked of smoke though.
Genuine Hotels.com guest review
2 night family trip May 7, 2015
Amber
US
3.0 / 5Good
"Circus Circus"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Was disappointed to find out the hotel did not have a pool. The beds in the rooms were very uncomfortable. Otherwise our stay was average. The rooms were clean and towels were replaced regularly. The midway was fun for the kids, but very expensive.
Genuine Hotels.com guest review
4 night family trip Jun 15, 2015
A Traveler
US
4.0 / 5Excellent
"Great Value"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Needed a place to stay after a long day on the road, check the iPhone app and found a great deal on a room at Circus Circus. I'm not a gambler, so the casino had no attraction for me, but the room was comfy and I slept very well. The only ding I'd give it was the service at the breakfast cafe was a bit lacking, but overall it was a great experience for this road-weary guy.
Genuine Hotels.com guest review
1 night trip Jun 21, 2015
Charles
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Apparently, the Casinos must be suffering from the recession as the towels and sheets had holes and stains that I would not expect from a hotel such as this.
Genuine Hotels.com guest review
1 night family trip Jun 18, 2015
Theodore
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
had a good time with no problems
Genuine Hotels.com guest review
2 night romance trip Jun 19, 2015
A Traveler
US
5.0 / 5Outstanding
"Loved it!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved it there. Those were the most comfortable beds on our 7 day road trip!! We had a lot of fun there and Circus Circus was easy to check in, get our things in and easy check out.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
thanks for staying with us!
1 night family trip Jun 18, 2015
June
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Nice!!!
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
thanks for staying with us!
1 night family trip Jun 14, 2015
Cecil N
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Quick checkin, ok mattress barely, clean room
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
thanks for staying with us.
1 night business trip Jun 15, 2015
Anne
US
2.0 / 5Fair
"Reno sucks"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
Nothing very impressive, was expecting more.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Please accept our apologies.
1 night trip Jun 13, 2015
Ali
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a pleasant stay. The room was clean and comfortable. The restaurants are pretty bad though.The kids love the arcade and the ice cream store.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Please accept our apologies.
1 night family trip Jun 16, 2015
A Traveler
US
4.0 / 5Excellent
"Cheap Enough"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
It was cheap which was good. The restaurants in the casino weren't very good. The room was clean enough, but it definitely wasn't anything great.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thanks for staying with us.
1 night family trip Jun 11, 2015
Mark
US
3.0 / 5Good
"No the greatest"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Sheets were rough. Didn't clean the bathroom I was disappointed
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Please accept our apologies.
3 night family trip Jun 13, 2015
JUAN
US
4.0 / 5Excellent
"Always a good deal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was clean, staff was friendly, the worst part was waiting for elevators however the bowling finals were going on so undoubtedly the hotel was packed
Genuine Hotels.com guest review
1 night family trip Jun 13, 2015
sean
US
1.0 / 5Poor
"Bad look"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The room that I reserved was NOT the room we were given. It was very outdated , run down and had a bad smell. I did call front desk and we were moved to a better room. Very disappointed with 1st impression.
Genuine Hotels.com guest review
1 night romance trip Jun 13, 2015
jodie
US
4.0 / 5Excellent
"Well worth the money"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We were up in Reno for a bachelor party and my only complaint was the food and the fact I lost all my money. Better places to gamble, but the rooms were fine.
Genuine Hotels.com guest review
2 night trip with friends Jun 12, 2015
Jeremy
US
4.0 / 5Excellent
"One night Stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The rooms were nice and clean. The staff was very polite. Just one night before we headed out to the lake
Genuine Hotels.com guest review
1 night family trip Jun 6, 2015
Patricia
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was very clean and comfortable. The front desk person was very kind. I would stay here again in the future.
Genuine Hotels.com guest review
2 night romance trip Jun 8, 2015
Valerie
US
4.0 / 5Excellent
"Good Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice hotel, close to where I wanted. Friendly staff.
Genuine Hotels.com guest review
1 night trip Jun 6, 2015
tommy
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great stay
Genuine Hotels.com guest review
2 night romance trip Jun 4, 2015
Sherrie
US
4.0 / 5Excellent
"Good price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stay was ok for the price.
Genuine Hotels.com guest review
1 night trip with friends Jun 5, 2015
Sherrie
US
5.0 / 5Outstanding
"Great value!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Room on 14tg floor of Tower was clean, comfortable, and relatively quiet. I did hear guests in adjacent room come in at 2am (which woke me up), but only because they began moving furniture (against the wall!) at that hour. Not the hotel's fault. Otherwise, totally acceptable stay -- much better than similarly-priced Motel 6! I'd come again. Particularly liked valet parking.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thank you for staying with us
1 night trip Jun 5, 2015
William
US
4.0 / 5Excellent
"reno circus"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
it was good but the place is a maze
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
thank you for staying with us!
1 night romance trip Jun 1, 2015
Yvonne
US
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Everybody was really helpful and polite. Great rate and my baby girl loves it. Easy to win prizes at midway!
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Great! See you again!
2 night family trip May 29, 2015
Rose
US
4.0 / 5Excellent
"Reasonable accomidations"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
One of the lower priced rooms for a simple sleepover. Need a place to rest in between a long drive between states. Would have stayed longer if not needed back to work right away. Room was very comfortable and quiet which was very important to me. Hope I get more time to spend if I get another opportunity to visit.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
We look forward to seeing you again!
1 night trip May 31, 2015
Patricia
US
4.0 / 5Excellent
"more than expected"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good stay, the bed was extra soft though. The only negative was the extra pillows in the closet didn't have a pillow case on them. Much nicer than i expected.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
thank you for staying with us!
2 night romance trip May 30, 2015
rudolph
US
5.0 / 5Outstanding
"still in the middle of reno"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
enjoyed our time there. check-in is a little clumsy unless valet service used. everyone was nice, steakhouse was great all around, the americana was below par with poor food quality.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thank you for staying with us. We hope to serve you better in the future!
1 night romance trip May 30, 2015
robert
US
3.0 / 5Good
"My stay at Circus Circus"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
My stay at circus circus I must say was just ok. The hotel room really seemed to be run down. Although clean the beds are in need of replacement, at the very least the mattresses. The services seemed good, but on the last night of my stay, the air conditioner in my room quit working and I was very uncomfortable in 80 degree temps.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Please accept our apologies. We hope to serve you better in the future.
4 night trip May 27, 2015
Michael
US
4.0 / 5Excellent
"Analyn at front desk was great"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
A alum at the Front Desk was Fantastic very helpful, she's a keeper and a great employee
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
thank you for staying with us!
1 night trip with friends May 30, 2015
Victoria
US
3.0 / 5Good
"Good, but not great."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The stay was good, but the bed was super soft and lumpy, and you could tell it needed to be replaced. Due to the age of the hotel, even though smoking is not allowed, you can still smell the stale smoke in the rooms, and since it is a casino, that didn't help. The room was a good size, plenty of space to move around, but not great.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
thank you for staying with us.
2 night family trip May 29, 2015
Ronald
US
4.0 / 5Excellent
"a 4 out of 5 stars ****"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
comfortable. clean. great beds and pillows = great sleep; no slow drains or skanky bedspreads (a bonus! lol) ONLY DOWNSIDE: NO MICROWAVE OR FRI G???? Whaaaat? Even Motel 6 has those!? I understand if they want us to eat at their restaurants but what do we do with the doggy bags?? duh. Also, there are no clear signs on how to get to our rooms (in the "skytower") from the parking garage. We finally figured it out but lugging our suitcases around while doing so. Ug.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
thank you for staying with us. We do have refrigerators for rent.
2 night family trip May 29, 2015
Carol
US
3.0 / 5Good
"Ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Had 3 rooms and ten people. Had fun in the midway. The second you open the door from the parking garage you smell old smoke. Pretty gross. But inexpensive and clean room. Rented the fridge. But it didn't work very well.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thank you for staying with us. We look forward to serving you better in the future.
2 night family trip May 26, 2015
William
US
3.0 / 5Good
"Not much sleep!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Quick stay but had a hard time sleeping with rock hard pillows and not to comfortable bed. Traffic noise didn't help.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Please accept our apologies.
1 night romance trip May 30, 2015
Leslie
US
1.0 / 5Poor
"Not happy"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
TV.: did not work half the time, air conditioners did not work half the time, I had to call security on the noise in the hall ways from 11 to 2 pm, I have stayed there many of times and this was the worst visit I have in counter
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Please accept our apologies. We look forward to serving you better in the future.
2 night trip May 28, 2015
Michael
US
5.0 / 5Outstanding
"A Friendly Hotel in Reno"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is one of the friendliest hotels in Reno. My only exception to this is the Hotel Room Service fee, on top of the local tax for staying in the room. This tax needs to be abolished.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
thank you for staying with us!
1 night romance trip May 26, 2015
david
US
4.0 / 5Excellent
"Good family hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Bathroom was very clean, we were expecting an old hotel but it was actually pretty clean.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thank you for staying with us!
1 night family trip May 24, 2015
Angel
US
4.0 / 5Excellent
"Front dest great !!!!housekeer very helpful"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good time
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
thank you for staying with us!
1 night family trip May 24, 2015
A Traveler
US
4.0 / 5Excellent
"over night"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stayed 1 night It was a stop over on way to home from Vegas we enjoyed our stay
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thanks! come again.
1 night trip with friends May 26, 2015
Sheryl
US
3.0 / 5Good
"Memorial Day Weekend 2015"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Room was spacious but a little outdated. The elevator to get to the Sky Tower always backed up but was still able to get in within 2 minutes. Bathroom was clean. Room was a little to difficult to keep cool at night. Decent flatscreen TV. Midway for the kids is total chaos and choice of restaurants was lacking. Registration desk was on opposite end of Sky Towers so check-in before dragging your luggage from the parking garage only to find you have to double back the same way you just came from.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thank you for staying with us. Our apologies for your issues. We look forward to seeing you again.
2 night family trip May 23, 2015
Lance
US
5.0 / 5Outstanding
"Heater Issues"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Heater half work. The whole stay the heater worker 2 hours
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
I am sorry for your inconvenience. Thank you for staying.
2 night family trip May 8, 2015
A Traveler
US
3.0 / 5Good
"It was good for the price."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Price was great but be prepared to walk a very long walk to get to your "tower." :(
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
thank you for staying with us.
1 night romance trip May 21, 2015
A Traveler
US
4.0 / 5Excellent
"ID to CA stayover"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Nice stopover from Idaho to CA
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thank you. Please come again.
1 night trip May 21, 2015
Bob
US
1.0 / 5Poor
"Horrible stay!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Horrible, horrible stay!!!
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
I am sorry about your stay. We hope to do better for you in the future.
2 night romance trip May 22, 2015
Tim
US
3.0 / 5Good
"Bring your own water"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
the water was not drinkable.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thank you for staying with us. We hope to see you again soon.
2 night trip with friends May 22, 2015
Valerie
US
4.0 / 5Excellent
"Good for kids"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good for family, especially for little kids
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
Thank you for staying with us.
1 night family trip Mar 13, 2015
A Traveler
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Terrible we went to 2 of our rooms The were leaning against the walls Mattress and stands The manager did seem to care
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
I am sorry about the room. Thank you for staying with us.
2 night trip with friends May 20, 2015
rajinder
US
2.0 / 5Fair
"This is no resort"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
It has not been updated. I did not feel comfortable staying there. Walls were thin, could hear everything from sneezing to talking from other rooms. The door keys did not work well, and the last night not at all. The sheets were old, snagged with holes, and had stains. The floors were scratched up and so was the furniture. The tv was the only newer item. I cannot believe we were charged resort fees, it looked,smelled and felt nothing like a resort. I will not stay again.
Genuine Hotels.com guest review
Response by Circus Circus Hotel & Casino Reno
I am sorry about your stay. Hopefully we will do better for you in the future.
3 night family trip May 14, 2015
Karen
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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