"still a great place for families"
Pleasant stayGenuine Hotels.com guest review
"Okay for a night"
The bedroom was spacious but mattresses were uncomfortable.Genuine Hotels.com guest review
"for the price is great!"
Rooms and restrooms were clean! The rooms were spacious for a wheel chair except for the restroom door. Hotels valet attendants, bell boys, and the casinos waitress need to be more attentive to the guess in the hotel! Over all we would stay there again! Hopefully by then their staff would be better.Genuine Hotels.com guest review
great roomGenuine Hotels.com guest review
It was good experienceGenuine Hotels.com guest review
"Good place because of the people that work there."
It was amazing, we were overly pleased with the staff from check in to check out and even after. I goofed and left my phone in the room (oops) housekeeping turned it in to lost and found, where I came into Donald, the rock star. He helped me get my work phone overnited to me and on with life. I will happily stay at Circus Circus Reno in the future. […] Thanx guys! Read moreGenuine Hotels.com guest review
"Never going back!"
It took us almost an hour to check in because there was only two people working the front desk. The room was not clean. When we asked the maid service to please clean the drug paraphernalia on the floor they stared they already cleaned the room. I booked on hotels.Com and never had an issue until this hotel. Not only did I get the room I did not request […] but I paid $80 and found out we stayed in one of the $40 rooms. Will never be going back! Read moreGenuine Hotels.com guest review
"Close to UNR"
Overnight stay to visit my son at UNR and to attend football game. Great location - only a few blocks from his dorm. From check in to check out - easy (with interactive TV I was able to checkout in my room ). The only down side was parking and lack of elevator in sky tower. To get to our room we had to leave the area we checked in and drive to diff […] parking. Then from garage to our room there was a distance to walk and stairs to elevator. So if you have a lot of luggage you will have to pull up luggage via a short flight of stairs. Read moreGenuine Hotels.com guest review
i loved circus circus hotel. I will stay again. the mattress gave me a backache. update the mattress and the parking lot was scary, my fix to that was valet parking. But, There is an ongoing issue i have is and still on going. i booked with hotel.come and they charged my card. for one night. your hotel could not find the reservation, i said charge my […] card then and did so. Hotel.com charged my card and so did circus for the one nighk. i got charged twice for the same night. Circus was going to refund me once they found the reservation from hotel.com. My bank statement still has shown no credit toward my account Read moreGenuine Hotels.com guest review
"Overall was a good stay"
Was a little disappointed that they didn't have a indoor or out door pool. Only entertainment was the Midway and the Casino floor which didn't do anything for us. And when you are first entered into your room they give coupons for the first day but maid service and hotel didn't leave any thing for the second day that you are there. But the room was […] very beautiful and was nice and private not to mention the view was outstanding. They could have planned a little better though since one tram wasn't working and on Sunday to check out two of six elevators was working in tower two which made it a very long and tiring process to get out and check out. Read moreGenuine Hotels.com guest review
"Nice room for the money!"
Just a one night stay before a trip. Room was spacious, clean and comfortable. Heard a lot of sirens all night.Genuine Hotels.com guest review
"CircusCircus in downtown"
The hotel location is OK, but it desperately need repairs, the windows are not closing and the street noise is in You room all the time 24 h.Genuine Hotels.com guest review
"Easy to get to but not so easy to manuver."
I like how easy it was to book a room on this hotel and it's right by the freeway. It would be nicer if we easily found the elevators leading to the level 2 for the ride to sky towers because strollers don't ride well on escalators.Genuine Hotels.com guest review
"You get what you pay for."
Employees are very nice. The room was big, but mattress was very worn. The shower head is mounted low, so tall people have to duck. There were a lot of kids staying there, probably because of the midway area of the casino. Parking is plentiful and close. There is an additional fee when you arrive, less than $10 per night.Genuine Hotels.com guest review
"Fun for Couple"
Had a great time. Staff was very friendly. Their casino players card had good perks.Genuine Hotels.com guest review
"Circus Circus Reno review"
Quite disappointed. The hotel staff were very friendly, however the hotel itself seems to be quite run down. There are better options down the street.Genuine Hotels.com guest review
"Ok but not great"
Overall, not a bad place for the price. But there are many better options for only a few dollars more in Reno.Genuine Hotels.com guest review
"Just a few missing items"
I enjoy the location and the feel of Circus Circus. The room was nice and comfortable, and the staff was kind and pleasant. My only problem was with the little things; we had no shampoo or conditioner in the room, the smoke detector was unplugged (probably by a previous, smoking occupant) and the coffee cups were Styrofoam. It's the little things like […] this that keep me staying at the El Dorado, where I would have stayed had the trip not been so last minute. Read moreGenuine Hotels.com guest review
Didn't have any problems of any sort. The hotel is very old and needs a major renovation but my kids still had fun. Comment: the hotel doesn't have a swimming pool and the location of the gym is so weird, it was by the walkway from the two buildings.Genuine Hotels.com guest review
"Close enough to UNR football stadium"
It was fine and its within walking distance of the stadium but don't bother putting the "do not disturb" thing on your door. Even if you can find one they will come in anyway.Genuine Hotels.com guest review
Very nice and fun.Genuine Hotels.com guest review
"circus circus reno"
It may not be the fanciest, but it's comfortable and affordable. We usually stay here when we're in town.Genuine Hotels.com guest review
"Passing through Reno"
Had a good time. Peaceful and comfortable. Amazed at the price of buffets and meals. Made fast food attractive. I remember the "old" days in Reno when you could afford to feed a family at the Circus Circus buffet, wouldn't want to consider such at today's prices.Genuine Hotels.com guest review
"Convenient and good price"
Room was comfortable. Frustrated that wifi never worked on my phone. Check-in is inconvenient, as with most casino hotels. Convenient access to UNR and connected to the Silver Legacy and Eldorado Casinos.Genuine Hotels.com guest review
"Great spot for the money"
Classic Reno casino. Not many frills, but gets the job done if you're looking for a nice, cheap, clean place to stay that is close to everything.Genuine Hotels.com guest review
"Circus circus hotel"
Corner king room is not the greatest to much car noise and stairway noise people going up and down stairs noise was annoying, stairs were right in front of the room. And the arcade area was half close not good the hotel should do something about that, we pay to have fun and enjoy everything and for things to be closed not good.Genuine Hotels.com guest review
"It was okay."
The casino itself was okay and the staff was very friendly and didn't charge me for the deposit. But we made the mistake of choosing a smoking room since we both smoke. So we were put in the old part of the hotel which wasn't very clean, there were gaps under both the door into the hallway and the door leading to the adjacent room. On top of that the […] walls are VERY thin. We were woken up at 5 am by the person next door having their tv on and by 7 am they were blasting it. We had to call front desk and it took 15 min before they had to send security up to tell them to turn it down. Over all it is a nice casino just don't choose a smoking room. Read moreGenuine Hotels.com guest review
"Disappointed" I had paid for room and taxes. They came up with additional daily fees for no reason. Hotel needs renovations badly.Genuine Hotels.com guest review
Had a great time.Genuine Hotels.com guest review
Decent stayGenuine Hotels.com guest review
great time close to the Italian festival we went to. room was great and quiet.Genuine Hotels.com guest review
We had a great Time the rooms were very nice. However I was a bit frustrated when booking my rooms Non smoking/ king bed. That is not what I had received all of kings non smoking were gone. so we had to take a 2 queens/ non smoking I wish we would have known that.Genuine Hotels.com guest review
"Italian Festival weekend"
The pillows were so big and hard we ended up using the small decorator pillows to sleep on. Another family member used a rolled up bath towel for the same reason. We'll be back but will bring our own pillows.Genuine Hotels.com guest review
"Would stay there again"
Staff was very friendly. Room was good (edges of carpet needed tlc) would stay there again. :)Genuine Hotels.com guest review
A/C rattled all night...our room was a block away from check in and no one offered luggage service...asked for a late check out.. Was told it was an extra 10.00 will not stay there againGenuine Hotels.com guest review
"Fun at Circus Circus"
Enjoyable and comfortable room at a good priceGenuine Hotels.com guest review
Great Hotel for families! Lots to do and Fantastic service from Benam at "The Steakhouse" but lacks in room appeal. Our room had hooks on the wall but the picture was missing, the wallpaper in the bathroom was pulling away from the wall and the bathroom fan cover was dirty and broken. Other than the fan cover, the room was clean and comfortable. Elevators […] are very slow in the sky tower on the weekends (but the hotel was sold out). Overall, nice birthday weekend! Read moreGenuine Hotels.com guest review
Great rooms for the price!! Would stay again anytime!Genuine Hotels.com guest review
"Free Parking and Clean rooms"
The carnival type games were fun for kids.Genuine Hotels.com guest review
greatGenuine Hotels.com guest review
"Still good quality"
Once again, Circus Circus is living up to its high standards of quality.Genuine Hotels.com guest review
Nothing explaining how to get to lobby to check in. Room was a real challenge to find.WAS NOT impressed with them . dont plan on returningGenuine Hotels.com guest review
"The walking dead"
Had fun just walking and walking. Almost took the tram once just for the fun of it.Genuine Hotels.com guest review
"One night Stay"
Our stay was a quick one just for the night. The room was ok it was just a standard room with two queen beds. The beds were a little droopy in the middle so it was hard to share the bed with my husband. I wish the TV had a menu or guide to tell you what was on. But for comfort the room was good and clean. Some things were falling apart in the bathroom […] which need to be fixed. But other than that it was fine. Read moreGenuine Hotels.com guest review
First, it was great for the kids. However, this hotel was pretty outdated. The sofa bed was in bad shape, very uncomfortable. Service was poor. We called housekeeping for extra pillows and blankets and they never showed up.Genuine Hotels.com guest review
I was concerned due to the fact i had read the reviews for this hotel so i booked a deluxe room.. I arrived great curb/valet service took my bags..check/in very nice and personable and funny..i had made some request regarding where i want to be in the hotel because of the reviews they where met.. The Room: smells alittle moldy nothing "deluxe" just […] well worn basic but clean.housekeepers really friendly and sweet.. Went to get snacks from gift shop..overly priced..found Walgreens 2 blocks away..walked over there felt safe... Fitness Center..sadly to say it really needs a good clean plus machines dirty and half broken but plenty of.tv..but not one mirror... Meal time/ Deli shop..awful $8.00 sandwich..only American mustard/mayo One green(ice burg only choice) sandwich maker not nice bad attitude. Breakfast/Country buffet..$10.00 all you.can eat..had a personalize omelet...plus grazed the buffet taste great staff super friendly.. Any employee i stopped and asked for any info ..stopped what they were doing answered me with a genuine smile.. Checkout/ no mistake on my bill/valet free..all i did was tip....over all i would stay at Circus Circus again but just a Standed room... Read moreGenuine Hotels.com guest review
"Customer Service Sucks!!"
I reserved a non smoking room for my stay, when I got there they gave a smokers room! and I told the person on the counter that is not what I reserved! and counter person said that all the non smokers were already reserved for Friday,Saturday and Sunday, I told her so what about my reservation? so you reserve for other people and your not going to give […] me what I reserved? She told me if you don't like it go find something else!!!! basically I was stocked because I knew I was not going to be able to find something else at that time. Circus-Circus customer service sucks, not only that, but the card readers on doors would not work, I had to go back and forward trying to get a good decent card that would open the door for me, I stayed for three days and this happened every single day!!!!!! My over all experience staying here sucked. I would not recommend this hotel to anybody, if you really want to have a good time stay at Grand Sierra.. Read moreGenuine Hotels.com guest review
The mattress was terrible. Too soft! Will not stay here again. The Sunday buffet didn't have enough items for breakfast.Genuine Hotels.com guest review
"Was not pleased"
Booked non smoking but gave us smoking room. wouldn't accommodate us. Room was stinking. Everything was old. Bed was horrible. If you slept on one side you will roll over into the middle bc it caved in. We asked for extra pillow and got an attitude before getting it. Not a pleasant stay.Genuine Hotels.com guest review
Great value. Very easy place to stay. Central Reno casino district. Room was clean, quite and comfortable. Didn't smell like smoke like other casinos. I'd stay again. There were two price points for the hotel towers, but both were reportedly renovated at the same time. Typically I upgrade, but not required.Genuine Hotels.com guest review
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