Kind of out dated.Genuine Hotels.com guest review
the bed was so broken down you almost sank to the floor. Seriously the bed was awful. I didn't know that homeless people were allowed to gamble. I now know better. I do feel that they should be required to shower before they come in to gamble and enter the restraunts.Genuine Hotels.com guest review
My wife and I really enjoyed our visit everything about it was fun.Genuine Hotels.com guest review
Our stay was great. We ended up getting a free upgrade to a really nice room. The room was very clean and comfortable. I would defintely stay there again.Genuine Hotels.com guest review
"Good for families"
We stayed in the sky tower and over all we had a good stay. It's been over 3 years since we last stayed at Circus Circus and the rooms have been upgraded with flat screen televisions that are mounted on the wall. What hasn't been upgraded are the beds. The mattresses were soft from age and the pillows were downright uncomfortable to sleep on. The room […] was clean though and spacious enough for 2 adults and 2 kids. We had a problem with the bathtub drain being very slow but they moved us to a new room when maintenance couldn't clear the drain. Service was great and with kids it was an advantage to be so close to the Midway. Overall it was a great stay and I'll probably stay here again on my next visit to Reno. Read moreGenuine Hotels.com guest review
"Get What You Pay for"
Circus Circus was a good value and the quality of the room was just fine. It's important to know they charge a daily resort fee, not clearly noted or paid for by Hotels.com. As far as I know, Circus Circus is the only hotel that does this. Second, these guys don't know how to make a bed. And the other issue that happened was when I wanted to extend […] my stay, the Front Desk wanted me to "move out" on the last day, and reregister. No biggie, I just went somewhere else. Read moreGenuine Hotels.com guest review
"Easy in-easy out"
We enjoyed the convenience of Circus Circus, easy to get to from the freeway, and easy to leave again. The front staff (Mike) was very helpful, the room was clean and comfortable. If we stay again we'll request the Sky Tower again and park in the almost-empty parking lot first before checking in. The front lobby drive-in/check-in area gets congested […] and loud. Read moreGenuine Hotels.com guest review
"This ain't Vegas"
The hotel is ok I arrived late 1am There was no bell hop or valet around. I had to schlep my bags from the main hotel to the tower . A lot of stairs and no way around it. Tried the wheelchair lift it was broke. They need to repaint the linses in the garage. And need more handicap parking.Genuine Hotels.com guest review
Nice room.. We did find an old sock under our bed.. Bummed there wasn't a fridge in our room.. Alittle irritating they double there prices on rooms for a Friday. But for the most part it was a nice hotel and clean. Staff was friendly and helpful...Genuine Hotels.com guest review
Room did not have a refg , did not have fan in bathroom, beds were not supportive for older folksGenuine Hotels.com guest review
The stay was fine, we had to wait in line to check in, anywhere from 20 to 30 minutes. The room was fine, the bathroom was ok a little run down. On the 9th floor we had a street view after we looked past the parking garage. The TV was one of the best we have had in room in a long time. The casino action was a little boring.Genuine Hotels.com guest review
We were treated wonderfully. The decor was quaint being a comfortable style. We parked our own car as the valet suggested but free valet parking was available but would take time. The desk clerk was superb. We has a great time in comfortable surroundings, free wifi, plenty of charger plugins, quiet room, and staff ready to help anytime. Room and all […] was clean and sheets pressed. Don't see this type of service anymore. Will stay there again when in Reno and will recommend to all. Read moreGenuine Hotels.com guest review
Always enjoy the Circus.Genuine Hotels.com guest review
Circus Circus is usually a place to stay that's good because it's cheap. Well it wasnt SUPER cheap (my friend paid $100 for her room) and it could have been better. Rooms weren't spotless (hair in the cup for coffee, floors in bathrooms weren't swept), the maid just walked right in (apparently there was a service call for our room but we didnt know), […] the a/c units in both rooms were not working very well and one had dripping water coming from it. Yikes Read moreGenuine Hotels.com guest review
Cant wait to go back....Great for the family.Genuine Hotels.com guest review
"Better then I thought"
I wasn't sure about staying at circus circus, but it turned out to be better than I expected. Clean room quite, great staff. I would differently stay there again.Genuine Hotels.com guest review
"Good times in Reno"
We had a good time in Reno. Circus Circus is a good hotel with many things to do. Elena was the perfect hostess, we will be back!Genuine Hotels.com guest review
It was a great stay, my 2 son's and I had a great time the buffet was very good and the games were fun. Only wish that the show performance lasted longer!Genuine Hotels.com guest review
"A reasonable place to stay, especially with kids!"
The hotel was perfect for having kids in Reno. Restaurants were good, room was quiet. Our ac unit put enough condensation on the floor that the carpet was damp. Beds are older and thus very soft.Genuine Hotels.com guest review
room was nice, roomy, clean. The building overall looked dated and of course getting to the room was a bit tricky but that's how casinos are!Genuine Hotels.com guest review
"Not like the one in Las Vegas"
NO SWIMMING POOL. But they gladly referred u to other pools that have a fee. There is no adventure dome. The circus area is smaller but it's is still okay. The kids area is small, so it is very crowded on the weekend. It is very hard to win at the games and when the kids win they give u a tiny prize. But the kids have fun but u spend a lot of money. […] The people were nice and helpful. The rooms were clean. The only nice thing was that the hotel is connected to other casinos so u didn't have to go out. The restaurants close early. STAY SOMEWHERE ELSE. And take the kids to Chuck E Cheese. I was very disappointed. Read moreGenuine Hotels.com guest review
Hotel needs better maintenance in rooms. Poor maintanence is visible in the room and bathrooms.Genuine Hotels.com guest review
It was a clean, quiet room. Just don't forget about the $9.00 surprise "resort fee" at the check in counter.Genuine Hotels.com guest review
we were not expecting much, knowing Circus Circus is a bit out dated. When we got to our room we were quite surprised at how clean it was. nice size TV screen and bathroom. the 3.7 rating totally threw us off. i give Circus Circus easily a 4.1-4.3 I feel the location and price is a lot better then a few other hotels that we have stayed at in Reno. Only […] thing that wasn't so great was the bed was to soft and the AC unit is a bit loud when its on. other then that, i would stay here again for sure. Read moreGenuine Hotels.com guest review
"its Circus Circus...."
No big surprises. Its an older casino with deals, so no one was expecting greatness. The TV upgrade was nice. Beds too springy. But it served its purpose. Casino a little dreary but had fun anyway.Genuine Hotels.com guest review
Circus Circus is the hotel my family usually stays at when visiting Reno. Rooms are clean and it's convenient to be staying in the same building where the kids play. Food choices are okay at a decent price. Only complaint is that the check in line was pretty long and it took about 25-30 mins to check in.Genuine Hotels.com guest review
"Bad customer service"
Good room prices, great location, hotel has good entertainment. Horrible customer service, front desk has an attitude, hotel security are rude and they allowed gang members, bums, and homeless people inside the hotel area. Other than that the rooms are cheap and clean. Walking distance to everything in downtown.Genuine Hotels.com guest review
"Great Visit, great weather, great view."
Had a great time. First time visit for all the persons in my party (total 6). Enjoyed the August Nights Car Show. Seeing all the cars brought back alot of memories. The convenience of being able to walk to places of interest and casinos was awesome.Genuine Hotels.com guest review
Overall stay was good. My biggest complaints are the air conditioner started rattling terribly but my husband was able to prop something to make it stop and I don't like that there's a charge for a refrigerator in the room but honestly not surprised. We would most definitely stay there again. Inexpensive, close to lots if stuff...we walked to the Reno […] Aces stadium, walked along the river, found a great pizza joint Pizanos Pizza, walking distance to the national bowling stadium...like just about everything. Just expect a mad house on the weekends lol. Read moreGenuine Hotels.com guest review
"Fun affordable getaway place with the kids"
I was very pleased with our stay at the Circus Circus. Our room was nice and very affordable. Customer service was great and we loved being able to walk from our room to the midway and restaurants without having to go through the casinos with the kids.Genuine Hotels.com guest review
We had a bad experience at Circus Circus a few years ago, but decided to give it another try. I will never stay there again. The parking garage signs are worthless and the garage is very dark. We had to stop an employee in the garage to ask where steps or the elevators were located. There was a sign saying "elevator", but none existed! The clerk at […] the desk was not friendly and she didn't give us directions as to how to wind our way through the maze to find the elevator. I finally went into a gift shop to ask where the elevators were located. Turns out we had to take a shuttle to the elevators in another tower. The rooms were OLD and outdated. The mattress had a well worn dent in the center, and the bathroom had hair on the floor. I could have stayed at a nearby hotel for the same price. Never again! Read moreGenuine Hotels.com guest review
"If all you want to do is sleep in your room..."
...then this place is great. But the amenities are lacking in my opinion. I reserved the room for 4 people, and they kept leaving only 3 towels. No fridge/microwave in my room, free WiFi=only 2 devices (again, family of 4). And when I asked about joining their VIP club I was told, get in your car, take I-80 towards Sparks... What? I can't join your […] VIP club in the actual place I am staying? Then in the end I was charged an extra almost $30 in Reno/resort fees for 2 nights...so take that into consideration when looking at prices. Read moreGenuine Hotels.com guest review
"Very clean rooms"
We asked for and got 2 non-smoking rooms in the Sky Tower. Both rooms very big and clean. Great view of the mountains. Easy to get to the free parking. Easy to talk through the Midway to Silver Legacy and El Dorado. Lots of places to eat within walking distance.Genuine Hotels.com guest review
Enjoyed it. But a problem persisted. Around the air conditioning unit cold water was wetting the carpet, a house engineer came in but could not fix the problem. Also a mini fridge (without additional cost) would have been convenient in the room.Genuine Hotels.com guest review
"Excellent location at the end of the Strip"
Hotel location is excellent; it is at the end of the Strip. Room condition is clean but in need of update. Beds are uncomfortably soft and squeaky.Genuine Hotels.com guest review
"Not great service"
For the price of the stay, it was actually a pretty good room and had a nice view. The casino and kid-friendly parts were great like we hoped. The cleanliness was decent except someone didn't finish the job in the bathroom as there was garbage in the can and left over coffee grounds in the maker. The toilet leaked a big puddle on the bathroom floor […] and our stuff and I almost slipped, called the front desk to let them know, went for lunch and when we returned the toilet was not fixed nor did anyone ever stop by. We ended up checking in a day early due to unforseen circumstances and they were able to accommodate us which is nice, except all the trouble we all went through at the time ended up being a bigger pain in the booty later. They checked us in and then out and then in again so we wouldn't have to go through the process the next day, it was very late by this point, after midnight, and the kids and I just wanted to sleep but she insisted so we took the extra time. Lo and behold, the next day after a long few hours out getting ready for a wedding and being time crunched already we return to find ourselves locked out, and it is Not easy to get to the front desk from the room. Then they acted like it was our problem. Not. Great. Service. Read moreGenuine Hotels.com guest review
"FUN, convenient, clean place to visit"
Stayed here on a road trip across the country. Hotel was CONVENIENT in many ways. Many restaurants inside resort, casino and kids games were fun time fillers. Room was clean and comfortable!Genuine Hotels.com guest review
GREAT FUN VERY NICE ROOMGenuine Hotels.com guest review
Two room suite in the sky tower was sparsely decorated with dated furnishings and a worn out sleeper couch. The king sized bed needed to be replaced 10 years ago.Genuine Hotels.com guest review
"Good overnight stay before Tahoe vacation"
I stayed there Sunday night 8/3/2014 for $35 + $8.80 resort fee (overnight stay before South Lake Tahoe vacation). It was a very good room for that price. Very clean room with new furniture, new flat screen TV, nice bathroom, comfortable bed, nice carpet. Clerk at the check-in said that we actually paid for a room in another tower (cheapest price) but […] he put us in the main tower (where the lobby is) because they had available rooms that night so maybe we got lucky and another tower has older rooms. We didn't order any room service so can't comment on that. We ate at the Buffet in Eldorado casino just a few blocks away ($17, pretty good choice, comparable to Las Vegas meaning not that much worse, shrimp but no crab legs) and took a short walk along the river, neighborhood was very nice, it felt safe. I wanted to stay a day earlier, Saturday night, but room prices were crazy, $180 and higher. All other motels in Reno were high too, like $95 for a Motel 6 so that is why I chose Sunday. Read moreGenuine Hotels.com guest review
"Our Birthday Stay"
We had a spacious room with couch and sitting tables just for the two of us!! Several choices to eat at just downstairs. Room was very clean, and bed was very comfortable.Genuine Hotels.com guest review
"What a Circus"
Rooms very old, carpeting in hall bunched up like something was living under it. Every window and glass door in the place was filthy. Employees are ALL amazing... If that helps. Paid on hotels.com then charged again at check out. Was shocked to find out later that it's an MGM property.... Next time I'll stay at a place that cares about it's overall […] appearance. Read moreGenuine Hotels.com guest review
DISAPPOINTED!!!! The room was a basic room. Maid did not replenish or even supply amenities. The mattress dipped in the middle. The room smelled like cigarette smoke. When checking out, another fee of $8.80 per night was charged. All in all, I paid $200.00 per night for a Motel 6 room.Genuine Hotels.com guest review
"come on legend"
Circus circus can no longer rest on the past! What was once a Sig piece of Reno hospitality is no longer. I think they have got the return on initial investment and no longer care if client are satisfied!Genuine Hotels.com guest review
"Hot August Nights stay"
Hotel could use some renovating but over all very satisified.Genuine Hotels.com guest review
Room interior looked very old. Needs to be upgraded.Genuine Hotels.com guest review
We had a great time at the hotel. Everything was nice and clean. And the staff was great.Genuine Hotels.com guest review
"husband had accident"
There was no bath mat in the tub. My husband is 72 years old and fell down. He was sore but no bones broken. We think all showers should have a tub mat for safety. I don't think we want to stay again even though the room was so nice the shower was not safe at all.Genuine Hotels.com guest review
"a place to sleep for good price"
Our stay was very good. Our clerk was nice & courteous. The food was good at american cafe and the other buffet place. Did'nt sight see cause of the rain. It's nice that circus circus has entertainment for kid's.Genuine Hotels.com guest review
Fun hotel with lots to do. Mattresses needed replacing as they are a little to springy.Genuine Hotels.com guest review
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