All hotels in Arlington, Virginia, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here1250 South Hayes Street, Arlington, VA, 22202, United States of America, ‏‎800-491-6126
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4.6 / 5Outstanding

Score breakdown (from 293 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.7
  • Comfort
    4.7
  • Condition
    4.5
  • Neighborhood
    4.5
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4.0 / 5Excellent
"Ritz Hotel Pentagon City"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The staff was great. Great service from all departments. However, it is easy to tell the hotel is in need of renovations.
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
A Traveler
US
1.0 / 5Poor
"Worst stay ever. Never again."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
The room was dusty. At the end of the hallway, furthest from the elevator as possible. The ac didn't work property. The bathroom shower needed fixing. The view was horrible. I can go on and on.
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
Joseph
US
4.0 / 5Excellent
"Good hotel to be made better"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Really good hotel saddled with a major construction project at adjoining hotel. Price drop offsets any construction inconvenience.
Genuine Hotels.com guest review
2 night romance trip Apr 18, 2015
Scott
US
5.0 / 5Outstanding
"GREAT HOTEL!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
EVERYTHING WAS ABSOLUTELY PERFECT!!
Genuine Hotels.com guest review
2 night romance trip Apr 17, 2015
Adriane
US
5.0 / 5Outstanding
"Wedding bliss"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We got a deluxe room to at the Ritz to enjoy our first night as a wedded couple the night of our marriage. Needless to say, the staff went out of their way to make us feel like we were their top priority. We were treated to a complimentary bottle of champagne upon our arrival. We were surprised to find that our breakfast service was also comped when we checked out the next morning. Ritz Carlton, thank you for making our first night as Mr and Mrs so wonderful.
Genuine Hotels.com guest review
1 night romance trip Apr 11, 2015
Anthony
US
5.0 / 5Outstanding
"Perfect"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Perfect in every way. The service in the restaurant was superb and the food great. Can't wait to return
Genuine Hotels.com guest review
1 night romance trip Apr 10, 2015
paul
US
4.0 / 5Excellent
"Two night stay with family"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We stayed at hotel for two nights. Staff was very nice and helpful. The only negative part of our stay was $38/day mandatory parking? I think this is very high fee for valet parking.
Genuine Hotels.com guest review
2 night family trip Apr 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Relaxing stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everyone was very friendly and helpful. Great service at all times. Will definitely come back.
Genuine Hotels.com guest review
2 night romance trip Mar 26, 2015
Daniel
US
5.0 / 5Outstanding
"A Great Stay at the Ritz-Carlton"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
My finace and I really enjoyed our stay at your property. It was a relaxing and comfortable stay.
Genuine Hotels.com guest review
1 night romance trip Mar 14, 2015
Trevi
US
5.0 / 5Outstanding
"Put'n on the Ritz at Pentagon City"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The Ritz Pentagon City is consistently of high quality. The room was comfortable and clean. Convenient location next to Metro Station. I got in late from DCA, so this was the perfect place to stay before going into DC for a conference the next day. Breakfast was a bit expensive -- $30 inc tip for a glorified egg mcmuffin and coffee, but then I expect that from a high end hotel in a major metro city.
Genuine Hotels.com guest review
1 night business trip Mar 3, 2015
A Traveler
US
4.0 / 5Excellent
"Slow Service"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
I recently stayed Valentine's Day weekend- it was a busy hotel. The staff was delayed in answering the phone whenever I called the front desk or Concierge. It took extra long for the valet to deliver my vehicle- there was no street parking available.....
Genuine Hotels.com guest review
2 night romance trip Feb 14, 2015
Pamela
US
5.0 / 5Outstanding
"It's the Ritz for a reason"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Beautiful hotel. Great room. They had a nice wine and cheese table. The room had all the amenities you would expect. The road mall it is connected to is under construction inside and out, but they are great stores in a nice location.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
Brent
US
5.0 / 5Outstanding
"Great stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent service and a free upgrade to a suite!
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
cathy
US
5.0 / 5Outstanding
"Amazing Location for a Staycation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Wonderful staycation, metro accesable, with an abundance of food and activities within walking distance.
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
Brad
US
4.0 / 5Excellent
"As expected"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice hotel! As expected, it was very nice. However, the parking was confusing and the front entrance difficult to find so, be aware.
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2014
Ray
US
5.0 / 5Outstanding
"Perfect DC weekend!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Traveled to DC for a girls weekend...this location was perfect for Metro travel, airport proximity, shopping and of course service. RC really goes above to make every guest feel special!! The room was clean, comfortable and quiet!! Will stay again and recommend highly to everyone!!
Genuine Hotels.com guest review
2 night trip with friends Jan 16, 2015
Jennifer
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Quick trip to the DC area. One night stay. Staff extremely nice. Family picked us up morning of departure. They stopped their car on the other side of the median & without hesitation the bellman walked our luggage to the car. Superb service!
Genuine Expedia guest review
Other trip Jan 16, 2015
Colleen
US
5.0 / 5Outstanding
"Fantastic"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great time and fantastic place for a great price. This was our second time and love it.
Genuine Hotels.com guest review
1 night family trip Jan 10, 2015
Eric
US
3.0 / 5Good
"Very noisy Very loud"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Noisy! This hotel is on the campus of a huge busy mall which is going through external remodeling. Loud noise, construction, vibrations all day. Even on the 16th floor in my room it was loud. Very loud. Do not stay here till it's done. I was not told this was going on. Also indoor pool was closed for winter maintenance. Disappointed. First time visitor To this site. Great service typical of great R/C properties.
Genuine Hotels.com guest review
1 night business trip Jan 8, 2015
R. Elliott
US
4.0 / 5Excellent
"PLEASANT STAY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very Pleaseant stay. Nice room size.
Genuine Hotels.com guest review
2 night romance trip Dec 31, 2014
Carlos
US
5.0 / 5Outstanding
"The Best of the Best in customer service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
If you want the BEST in customer service this is the place to stay!!! My husband and I stayed here for both business and extended holiday where we went to see the sights in DC, so if you don't want to drive the metro station is just outside the door and can take you to everywhere in the DC area.
Genuine Hotels.com guest review
4 night business trip Dec 30, 2014
Dorothy
US
5.0 / 5Outstanding
"Great Location and Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We came in for vacation and could not have been happier with the location and ease of getting in and out of DC. The mall provided quick access to shopping, starbucks, and grabbing a quick breakfast before getting on the metro into the city. The service was fantastic and lived up to the expectations we had about Ritz-Carlton Hotels
Genuine Hotels.com guest review
4 night romance trip Dec 26, 2014
Jon
US
5.0 / 5Outstanding
"Good Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Good location next to Malls with friendly staff.
Genuine Hotels.com guest review
1 night romance trip Dec 26, 2014
Zachariah
US
5.0 / 5Outstanding
"DC Ritz"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was nice, clean and friendly. Staff was top rate. My only complaint was the large fee they charge for overnight parking. An enclosed garage is right around the corner where the rates are much more reasonable, and they should have presented that as an option.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2014
Patrick
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was a very nice hotel, great location. connected to the mall and the metro station. good bars in the area.
Genuine Expedia guest review
Other trip Dec 29, 2014
A Traveler
US
5.0 / 5Outstanding
"Best Stay Ever"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Amanda and Jack took extra good care of us! They made my partner and I feel like family, by greeting us with a smile. Room service made sure we had all that we needed in a timely manner. The car was always ready when we needed it. Plus I felt like royalty when they opened every door for me. On the way out we ran into some big time movie stars! Well done team!
Genuine Expedia guest review
Other trip Dec 23, 2014
Adrian
US
5.0 / 5Outstanding
"Inedible staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful staff makes you feel so welcome.
Genuine Hotels.com guest review
3 night business trip Dec 12, 2014
Amelia
US
5.0 / 5Outstanding
"Weekend excursion was wonderful."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice and excellent price for weekend stay. The staff is so friendly and will do anything to solve problems and assist with everything you could need.
Genuine Expedia guest review
Other trip Dec 8, 2014
Gail
US
5.0 / 5Outstanding
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful as always, the consistent level of quality is always reassuring and so pleasant
Genuine Hotels.com guest review
3 night trip Dec 3, 2014
A Traveler
US
3.0 / 5Good
"Eh, more like Ritz Carlton lite"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall the stay was decent, someone had a dog in their room and was barking incessantly the first night. Room service dining was horrible, see below. We ordered room service for breakfast the 2 days we stayed and each time had issues: - A man called the room at 8:30 pm claiming to be the general manager of food and services and that they lost our bill and tried to socially engineer our credit card. They had our room number, amount our order came out to and name. I suspect someone in the hotel staff got a hold of the receipt, very disconcerting. - Second room service issue was that our order was not correct and wound up being overcharged. While they did remedy one item out of the entire order, the remainder was still incorrect. I just did not have it in me at this point to follow up on the remainder of the order due to time. The prices of the menus in room were not what we were charged.
Genuine Hotels.com guest review
2 night family trip Nov 28, 2014
Harrison
US
5.0 / 5Outstanding
"Wonderful place to spend Thanksgiving weekend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Hotel and room were beautiful. Staff took wonderful care of my 86 year old mother
Genuine Expedia guest review
Other trip Dec 1, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The room rate was very reasonable. The food and drinks were over priced!
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"EXCEPTIONAL service! VERY friendly staff!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
After a long day at a global summit, my vehicle was locked in a garage & I could not retrieve it until the next day. It had all my clothes & personal items. I took a cab to the hotel. The team at the Ritz Carlton immediately went in to action to provide me with the essentials to get me through the night & morning. Each & every person was warm, caring & gracious.
Genuine Expedia guest review
Other trip Nov 20, 2014
BJ
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Staff was awesome and very helpful. Very polite, professional.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Location with the Metro and Fashion Cent"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We loved the location of the hotel, with a Metro stop right out front and attached to a shopping center. The staff was extremely helpful and friendly, the hotel is a bit dated, but gorgeous, and the amenities were great.
Genuine Expedia guest review
Other trip Nov 20, 2014
Jennifer
US
3.0 / 5Good
"The Ritz aint what it used to be!"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The hotel itself was very nice; the lobby, bar and restaurant. The staff was friendly and very accommodating. However, the room and it's amenities were no different than a room at the Holiday Inn Express. I was not impressed at all. We did receive a very good nightly rate, so I guess you get what you pay for.
Genuine Expedia guest review
Other trip Nov 20, 2014
JoyMonica
US
5.0 / 5Outstanding
"Lovely hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Special thanks to Robert at fyve bar and the consierge team for above and beyond great service
Genuine Expedia guest review
Other trip Nov 20, 2014
melissa&alan
US
5.0 / 5Outstanding
"Lived up to the Ritz-Carlton Expectation."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Not bad at all.
Genuine Hotels.com guest review
1 night romance trip Nov 15, 2014
Juan Carlos
US
5.0 / 5Outstanding
"great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The service was the best by far friendly speedy made us feel at home
Genuine Hotels.com guest review
1 night romance trip Nov 14, 2014
Eric
US
3.0 / 5Good
"Treta Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    -
Great hotel, excellent location...... but they were in the process of remodeling.....
Genuine Expedia guest review
Other trip Oct 27, 2014
Gerry
US
4.0 / 5Excellent
"Ok"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Lots of construction surrounding the hotel... Cleanliness of room was an issue. Shower head had to be replaced bc it was disgusting upon arrival, hair around sink and in shower
Genuine Hotels.com guest review
3 night trip Oct 2, 2014
Dani
US
5.0 / 5Outstanding
"Great Base"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great base for a weekend in DC area.
Genuine Hotels.com guest review
1 night romance trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Outstanding in every way"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great staff. We love the hotel and stay hear anytime we can. Excellent location across from metro stop. Near Reagan. No real foot access to anything beyond nearby shopping. We had a car which is good and bad. Valet parking only. Highways very confusing around this area. Everything happens fast. Lots of construction.
Genuine Expedia guest review
Other trip Sep 24, 2014
Bob
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very nice but expensive
Genuine Hotels.com guest review
2 night trip with friends Aug 16, 2014
Angelina Rodriguez
US
5.0 / 5Outstanding
"Great Place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location is great, close to everything. Staff was very friendly and helpful. Will stay there next time for sure! Hotel was beautiful and well maintained inside and out. There was very little noise inside as well as from the outside.
Genuine Hotels.com guest review
2 night trip Sep 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel is attached to Pentagon City Mall, making it very convenient if you forget anything from toothpaste to a suit! The metro station is right out the front door, blue line to morgan blvd. gets you right to the Redskins game. The room has a clock on the nightstand with a lightning connector. Overall it is what you expect from a Ritz-Carlton, elegant and restful.
Genuine Expedia guest review
Other trip Sep 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Affordable Luxury"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had an amazing stay, though short. It was beautiful and the staff was the best. The only downer was paying for WiFi if you want it. They explained it was because of their guests involved with government, they had to have extra security measures. It was truly above and beyond luxury for the price.
Genuine Hotels.com guest review
1 night trip Sep 5, 2014
Mary Lynn
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel stay was excellent. Service was wonderful with many if not all amenities included. Was a little disappointed that the pool was closed down early due to lightning and when I tried going the next day it was closed as well. However, Dwayne at the front desk was great and offered if there was anything they could do to make it up, especially because of my son. He walked us to their restaurant and told the hostess that breakfast was on them since we were checking out that same day. Will definitely will stay there again for future trips. Pricing was good considering the hotel chain.
Genuine Expedia guest review
Other trip Sep 8, 2014
Taina
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Ritz is my son's favorite. This one was great too. Great staff.
Genuine Expedia guest review
Other trip Sep 7, 2014
Farah
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
the hotel's size is tiny, but the location is good. face to the metro station, access to the shopping mall directly from the hotel.
Genuine Expedia guest review
Other trip Aug 31, 2014
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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