"Good for area and price"
For the area I was expecting over the top, the hotel is nice and clean, we don't stay in major cities often so I don't know exactly what we were expecting. The staff was very nice and compared to the price of the other hotels in the area it was a great deal, would stay again if we need to be in that area.Genuine Hotels.com guest review
Shuttle service and hotel location was convenient, staff was friendly. I enjoyed my meal at fin and hoof -- thank you.Genuine Expedia guest review
"Beware of Ads"
Not what I expected based on the Ads. More than 12 blocks to town and restaurants, and uncomfortable walking area. Indoor pool only open from 4 to 10pm, so no morning swim. Charged extra for parking, refrigerator (not contents of refrigerator, the appliance itself) and WIFI. Desk staff not particularly friendly or helpful. I would not stay there again […] or recommend it. Read moreGenuine Hotels.com guest review
"Moving son to Alexandria"
We helped our son move to the local area and were simply exhausted when we arrived at the hotel. The staff were very helpful in getting us settled quickly and helping us find a place to move our flat bed trailer off the street. The bed was very comfortable and especially welcome after the long day.Genuine Expedia guest review
"Nice hotel with fine amenities."
Everyone was very professional and helpful whenever needed.Genuine Expedia guest review
"Very nice hotel - walking distance to Old Town"
We had a very nice stay in this hotel. The room was comfortable, clean and spacious, even though there was a bit of peeling wallpaper. The best part of this hotel is its proximity to Old Town Alexandria. It is so close that my husband and I literally walked back and forth several times. If you don't mind walking, you can park your car and travel by […] foot to the shopping/restaurant/museums/City Hall district without any major streets to cross. The downside to this hotel is that they charge you for a lot of extras that most hotels provide gratis. If you can't find street parking, parking in the hotel is pricey. If you want wireless in your room, there is a charge each time you sign in. These days, most hotels offer complimentary coffee and tea in the hotel lobby. Not this hotel, and if you want additional coffee above the small amount offered in the room, they charge per cup, & as far as I could tell, coffee was cheaper in the neighborhood coffee shops. Watch out for the bottled water in the room. Some is complimentary, some is not, and the prices on the signs on the bottles are very small and in a light color. So, if you can manage to avoid extra charges, or if you don't mind paying for the extras, this is a very nice, clean hotel. Read moreGenuine Expedia guest review
"close to nothing. lots of construction in area"
I would never stay there again when I was checking in. I gave the female at front desk my license and cc instead of handing it back to me she threw it on deskGenuine Hotels.com guest review
"15 mins from DC"
Diana knows customer service like the back of her hand..she is awesome! She will be one of the reasons we use this hotel in the future! We had a mishap in our room. We were moved that nite to another comparable room but the view wasn't great. The next day we were moved back to our original room with the better view! Also we had club passes which helped […] keep food expenses down. I CANT HIGHLY RECOMMEND IT ENOUGH FOR THOSE WHO STAY HERE TO PAY THE LITTLE EXTRA FOR THE CLUB PASS...SOOOO WORTH IT! Read moreGenuine Expedia guest review
"Nice hotel close to Old Town Alexandria."
Five nights of very nice accommodations and peaceful rest.Genuine Expedia guest review
It was goodn bathtub needed to be clean better. And defintely lower the price of water bottles, how can you charge 4 $ for a bottle when the 24pack cost 4 $. Bed was great! !! Nice tv and bathroom was nice.Genuine Expedia guest review
Nice hotel good location --- but wi fi in rooms costs $6.50 a day. That should be free for g-d sake.Genuine Hotels.com guest review
Felt at home and comfortable. The food in the restaurant downstairs is amazing as well.Genuine Expedia guest review
We really liked the separate bedroom with double doors that closed between the bedroom and living room. That made it easy for one person to go to bed early and the other to watch TV in the living room. Also, internet was solid, and it was great to have a wetbar, fridge and microwave. Staff was very accommodating, too.Genuine Hotels.com guest review
"Very good get-away"
Not too far from Old Towne, everything about our stay was awesome.Genuine Expedia guest review
Easy parking on the street. Just far enough to King street for a nice walk after dinner. Enjoyed the Club Lounge.Genuine Hotels.com guest review
Don't get a clogged toilet after 11 the front desk doesn't have access to a plunger. The maintenance guy leaves at 11 and no one has keys to get a plunger except him. I know this sounds absurd but this is what we were told. In their defense they did offer to move us to the 7th floor at 11pm. I personally think it would be easier if they just had a plunger […] on hand. Only other issue was there was only one elevator working on Saturday and a lot of people were checking out so using the elevator was a pain in the neck. Overall it was a great hotel and I would definitely stay there again I would just pack a plunger! Read moreGenuine Expedia guest review
"Great room and staff"
Everything was great with two exceptions: asked for wake-up call and did not receive it, and had trouble trying to go to lobby due to elevator malfunction.Genuine Hotels.com guest review
I was miss informed I called early to make sure there wouldn't be any additional fees and the person told me no. I arrived Friday and the front desk manager told me it was a $50 incident fee. And he said he could not waive it he was very rude.Genuine Expedia guest review
Very clean great value hotel in the heart of Old Towne. When I'm back in the area I will definitely return to the hotel. The only issue I had was the daily rate for parking. It's expensive. How about free parking?Genuine Hotels.com guest review
"a very nice surprise"
getting a 2-room suite with all amenities at a "bargain hotel" prices as a pure joy. The room was modern, very very clean, and well equipped with everything I needed. The staff was super nice and very helpful. The only things I found mildly irritating were 1) very expensive parking, 2) 2 prices for internet but they only told me of the less expensive […] one and of course I signed up for the more expensive one, and 3) they put the wrong size coffee filter pods in my room, and my first brewing attempt was a disaster. When I told the front desk that I had had to clean up a flood of overflowed coffee, they gave me smaller filters. The next morning - there were 2 large filters again - too big for the brewing machine. This time I was ready. Overall one of my better ever hotel stays. Read moreGenuine Hotels.com guest review
one problem was fixed, right awayGenuine Expedia guest review
Very nice and clean hotel. I'm pretty picky when it comes to hotels, but I felt comfortable and clean in their hotel. Only down side was I did not feel too safe in the surrounding area. The hotel itself is very nice though.Genuine Expedia guest review
"Great Location Friendly Staff"
Room was comfortable, staff was friendly and it was a great location. Very nice grocery store 1/2 block away if you just want to grab something light from the deli and relax in the room.Genuine Hotels.com guest review
Wish they would of had a shuttle to the Metro. The walk was kinda long. Staff was very nice and helpful.Genuine Expedia guest review
It was a convenient location and the hotel is great. Love Sheraton's "green" option. I'm disappointed however that internet access is not free.Genuine Hotels.com guest review
"Better than it appears"
This hotel does itself no favors, it should make it clear that internet access is free on the club floor and emphasize that breakfast is also free in the Club Lounge, instead it confirms your reservation for a Club floor room stating the internet is provided at a charge and that breakfast "can be taken" in the Club Lounge. Neither of these issues was […] a problem on arrival but were a distraction when notified. Read moreGenuine Expedia guest review
"First time in VA"
Really great service. I was very sick on my trip and the room service brought me extra lemons and tea bags. The woman who delivered them was very considerate about me being sick and not in my normal environment.Genuine Hotels.com guest review
Great room, 1 bedroom suite for excellent price. Modern, clean hotel in good location for visiting both D.C. and Alexandria. Only problem, parking was expensive and difficult getting in and out, since room key did not always work for parking garage gate.Genuine Hotels.com guest review
This hotel was very nice to stay in. The only thing is the price of pricing of parking and street or public parking not being available. Other than that it is a pretty nice and spacious hotel..Genuine Hotels.com guest review
"it was more than i expected.quiet and controlled ."
When i come back to this area i will come to this hotel with my family.everything was GREAT.Genuine Expedia guest review
"Get a double if you have more than two in your par"
The fold-out sleeper-sofa leaves a lot to be desired. I slept on it for three nights. I am now paying for my chiropractor's retirement! Also, a hotel of this magnitude should include wifi as incorporated into the room rate. The fact that they added ~$10/night for wifi is nickel-and-dime behavior.Genuine Expedia guest review
"Very nice hotel"
This hotel is very nice and close to the sights in Old Town Alexandria. The room was clean and nice and our stay at this hotel was very pleasant. Highly recommended.Genuine Hotels.com guest review
Good room ... good price!Genuine Hotels.com guest review
Was terrible they give us a flooding room Carpet around our bed was all wetGenuine Expedia guest review
"Pricey without perks"
This hotel is in a nice location, but you have to pay for the parking garage. The room, a king bedroom suite, was a bit cramped for a small family. Clean, except for a potato chip and some crumbs on the sofa bed my children had to sleep on. Breakfast is not included in the price either. I usually stay at other chains that are clean, updated, with free […] parking, and a free breakfast. We didn't get anything extra from Sheraton that would keep me coming back. Read moreGenuine Expedia guest review
"Good value for alexandria"
Not the least expensive game in town, but quite good. Easy walk to King Street. Street parking works. No "extras" at this hotel, like breakfast, or even an afternoon cookie. For that, go elsewhere.Genuine Hotels.com guest review
"Beautiful hotel close to everything!"
Home away from home. Separate living room with french doors that opens to the bedroom. Two tv's so the girls don't have to watch sports :) Bathroom could be a little bigger. Room was pristine. Hoof and Fin restaurant was amazing and affordable! Would definitely come again.Genuine Expedia guest review
"room had huge leak"
I really enjoyed the hotels location, service, and appearance...until I got to my room. unfortunately, my room had a huge leak in the wall from the rain so the carpet had a large wet spot. the women at the front desk was very nice but she couldn't hloffer us another room bc they were all booked. I was upset bc I had made reservations in advancethat […] were non refundable. she did, however, give us free parking and breakfast for our stay. I enjoyed everything about the hotel except for that inconvenience in our room. Read moreGenuine Hotels.com guest review
Felt just like home. Loved the furniture, the bed the bathroom, everything. The layout didn't make me feel like i was staying in a hotel. The bay doors leading to the bed was a nice touch. The 2 flat screen tvs were great as other hotels make u share just 1. The staff were great, the food at the bar and grill was awesome. I just loved everything. Definitely […] worth every penny. Read moreGenuine Expedia guest review
Great hotel. Only problem was on a rainy day I had no heat in my room. I called the front desk twice and they told me someone would come but they didn't. Poor serviceGenuine Expedia guest review
Checked in late night around midnight. Given regular room when intact paid for club Floor. After manager fixed it refused to include the club floor food stating it was not included in my package. I was told take it up with Expedia then he walked off. Would not even look at us.Genuine Expedia guest review
"Location a bit confusing"
In the description of location it said in the historical waterfront area. However, we were 6-8 blocks from it. The description led me to think that I could step out the door and be right on King St near the water. Otherwise this was a very nice hotel and I would recommend it to others.Genuine Expedia guest review
"Great location in Alexandria!"
I've stayed at this hotel many times but my last stay was several years ago. I've noticed it looking very warn this time. The staff were not very friendly or accommodating (which is the bigger disappointment). Our corporate headquarters are in Alexandria, so the location is ideal. I hope to see the service improve by my next visit in a couple of mo […] nths. Read moreGenuine Expedia guest review
Excellent hotel in excellent location, frienly helpful staff. great price.Genuine Hotels.com guest review
"Quiet hotel with plenty of space for long stays"
I've stayed at this hotel 3 times, and it's terrific for a stay of several days. All the rooms are suites, so you have a good sized living room with kitchen basics plus a bedroom with a big, comfy bed in a separate room. There's two grocery stores within 2 blocks of the hotel, so you can stock up on snacks or drinks for your frig. Within easy walking […] distance of coffee shops and Old Town shopping. Shuttle service to and from National airport is much appreciated. The restaurant seemed a bit understaffed this visit, but overall, it wasn't bad. Read moreGenuine Expedia guest review
"$50 deposit not shown"
When I arrived to the hotel the held a $50 holding charge... that was Saturday ...its Wednesday and they have refused to return to phone calls. I didn't damage the room or take any items out of the room. Were the ll is my money.Genuine Hotels.com guest review
Fine hotel for a night or two close to jogging trail and easy to get to DCGenuine Expedia guest review
"Just what you want near DC"
Hotel is very easy to find off I-495. It is a traditional brick building, and clean. The suites had plenty of space and are well laid out. The A/C-Heat worked well and was quiet. Front desk personnel were friendly and informed. We didn't use the restaurant though it looked business casual. I would stay here again to access DC.Genuine Expedia guest review
"Not at all what I expected"
This is definitely a nice hotel from an astetic standpoint but it was less than what I expected for a "luxury" balcony suite. My issues were these: 1) The room we were shown on the website was significantly larger than the room we ended up in. 2) the "balcony" was 3x8 ft, which is barely enough room for you to stand on, with a less than spectacular […] view. My kids brought their game system and the hotel has the HDMI ports locked down so you can only use their included game system which of course you had to pay for. 3) One of the TV's didn't work and took the staff 4-5 hours to get it fixed. 4) The refrigerator didn't really keep anything cold and to top it off, nothing was included. Parking, breakfast, and all the minor condiments were at charge. I felt like we were nickel and dimed. In addition, my kids couldn't be in the pool area alone unless they were 16 which would have been found. The pool is only 3 feet deep and my kids are 13 and 11 years old. I thought that was a bit much. The only clear upside was it's proximity to downtown DC. Other than that, I wouldn't reccomend this hotel to anyone. Read moreGenuine Hotels.com guest review
"Alexandria's well kept secret!"
May be slightly away from the center of Alex, but a really lovely hotel in all repects, especially comfort and cost.Genuine Hotels.com guest review
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