All hotels in Koloa, Hawaii, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1571 Poipu Road, Koloa, HI, 96756, United States of America, ‏‎866-539-8122
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4.7 / 5Outstanding

Score breakdown (from 361 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.7
  • Comfort
    4.6
  • Condition
    4.7
  • Neighborhood
    4.7
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
We loved this hotel and would stay here again in a second. The beach it is located on (Shipwreck beach) is small but really beautiful. I did not swim in the water because it is pretty rough. It is nice to sit by though. Our favorite part were the pools and the lagoon. They are simply beautiful! After a long day of sightseeing we would always make a point to spend a few late afternoon hours in the pools. Very relaxing. The grounds of this hotel are truly stunning! Our room was comfortable enough. Perhaps the rooms could use a bit of a face-lift but that is just me being picky. The staff here were helpful and friendly. Also, we really enjoyed a nice meal at Tidepools (one of the restaurants on the grounds). I do have to dock a point though (and this is a overall theme in traveling throughout Hawaii) for the tourist rip-off factor. Hotels charge exorbitant amounts of money to "rent" things like cabanas, chairs, floating devices etc. I feel like if you are paying a good amount of money to stay in a nice hotel (and this hotel is NOT cheap!) that you should at least be able to sit under an umbrella for no cost! They do charge a resort fee, why can't this be included?!? Like I said though, this is not uncommon for any hotel on the islands, it just really bothers me. Overall, if you stay at the Grand Hyatt you will enjoy yourself!
Genuine Expedia guest review
Other trip Oct 6, 2014
A Traveler
US
5.0 / 5Outstanding
"Spectacular"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Grand Hyatt was a spectacular place to stay while on the island of Kauai! We enjoyed every aspect that this resort and spa had to offer! The location was perfect, the staff friendly and the views were breathtaking! We especially liked the lagoon where we spent a lot of time calmly floating and relaxing! We had a very memorable visit!
Genuine Expedia guest review
Other trip Oct 4, 2014
Donna and Rick
US
5.0 / 5Outstanding
"Beautiful & Relaxing Family Retreat with toddler"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Grand Hyatt Kauai was a relaxing retreat for my wife, 23 month old and myself. We loved having the pools, lagoon and walking the beach as a way to start and end our daily adventures exploring the rest of the island. Our little one loved floating down the winding river pool with it's waterfalls and caves. The beach was not ideal for toddlers to get wet since it was red flagged every day. However, nearby is the PoiPu Beach Park with a "lagoon" beach that he loved. It was nice to explore the walkways, gardens, see the parrots and enjoy the relaxing and well maintained facilities. The staff was extremely friendly and helpful.
Genuine Expedia guest review
Other trip Oct 1, 2014
Matt
US
4.0 / 5Excellent
"Beautiful Place !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My wife and I spent 6 days at the Grand Hyatt. Very friendly and attentive staff. Beautiful facility and property. Good location. We were able to see most all important sites no more than 1 hour from even the North Shore. We had a Garden View room on the 6th floor. Very peaceful and quiet. Really wish the pools were open past 9 pm, with this size of a resort should have been open until at least midnight even if it was just a certain select pool. Overall it was a very nice experience.
Genuine Expedia guest review
Other trip Sep 27, 2014
Point Man
US
5.0 / 5Outstanding
"Nice hotel in a fairly pricey area"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel and grounds were beautiful, well kept, and the staff is friendly. The beach is also really nice, but conditions were not good while we were there... Poipu beach park is close by and better protected if conditions are poor. The hotel restaurants are good and in the same price range as the other few restaurants in the area (Except the breakfast buffet, which is extremely pricey for a buffet). In the Poipu area, Keoki's Paradise is one of the better places to eat (Awesome service, great food and the best prices for nice dining).
Genuine Hotels.com guest review
7 night trip Sep 10, 2014
Soren
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had an amazing time at this gorgeous resort, would recommend to anyone looking for a real Hawaii experience
Genuine Expedia guest review
Other trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed at Westin resort for our first four days on Kauai and needed a room for one more night before flying out next day. This was our first trip to this island. I prefer the Grand Hyatt to the Westin. The pools are amazing, the grounds spectacular. Our suite was about standard for this level of hotel. Very nice though and modern. Great place to stay. Beach is small and has very shallow shore break. Not a swimming location at all. Westin had no beach. You have plenty others to choose from
Genuine Hotels.com guest review
1 night trip Sep 23, 2014
Black
US
4.0 / 5Excellent
"Beautiful hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Loved every aspect of this beautiful hotel other than the fact that there is not a swimmable beach directly in front of it. The staff was most efficient and quite friendly and helpful.
Genuine Expedia guest review
Other trip Sep 18, 2014
Kim
US
5.0 / 5Outstanding
"Beautiful Kauai resort!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hands down most beautiful pool I've ever seen in a hotel. This is not a suite-style hotel in Kauai. But the amenities are first rate. The local beach (Shipwreck) is rough however, not ideal for swimming or children. But they make up for it with a gigantic salt water "lagoon" with sandy beach and everything!
Genuine Hotels.com guest review
1 night family trip Sep 12, 2014
A Traveler
US
5.0 / 5Outstanding
"awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay. The staff was very personable and the rooms were amazing. Even though I had to work everyday it was nice to come home to a warm environment. My Mom visited with me and she really enjoyed the entire visit.
Genuine Hotels.com guest review
6 night business trip Aug 29, 2014
Karri Green
US
5.0 / 5Outstanding
"This is the best hotel stay we've ever had!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We love this hotel...quiet, pretty beyond belief, fun. Open the slider and you hear only the ocean! The lagoon pools are fantastic...it's pure heaven!
Genuine Expedia guest review
Other trip Sep 8, 2014
Jerrine
US
5.0 / 5Outstanding
"Amazing!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a wonderful stay. Everything was perfect.
Genuine Hotels.com guest review
7 night family trip Aug 25, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Had a great honeymoon experience here. Couldn't have asked for a better staff. Friendliest people i have met in a long time.
Genuine Expedia guest review
Other trip Sep 2, 2014
josh
US
5.0 / 5Outstanding
"Fantastic resort. Wish I were still there"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was my second time staying at The Grand Hyatt. It is a paradise. I did get the breakfast included, well worth doing so. For dinner the restaurant Tidepools is excellent. The pools are many, unique, and never felt crowded. Entertainment at night on the outside patio of the grand open lobby. We got a room with a partial ocean view, room 5037. Perfect views. Concierge services were knowledgeable, helpful, and made our trip complete.
Genuine Hotels.com guest review
4 night trip Aug 27, 2014
Lindy
US
5.0 / 5Outstanding
"Beautiful. Accommodating. 2 thumbs up."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful accommodations, amenities. Awesome pools & lagoon beaches.
Genuine Expedia guest review
Other trip Sep 1, 2014
Whitney
US
5.0 / 5Outstanding
"Great place to honeymoon."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Rooms are really quiet, nice amenities, great staff.
Genuine Expedia guest review
Other trip Sep 1, 2014
Michelle
US
5.0 / 5Outstanding
"Fabulous luxury hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My family (2 adults, 1 child age 10) stayed for 6 nights in August. We had a room with a king bed and rollaway for my daughter. Spacious room and huge bathroom! Lovely view of the ocean and ponds/gardens. Wonderful spot to have a morning coffee on the balcony and watch the sunrise. Everything about this hotel is stunning! We loved the pools and had great fun in the lazy river and water slide. The saltwater lagoon made a nice change too! Shipwreck beach is a great spot to watch boogie boarder and surfers but not for swimming when we were there. We did have some fun getting thrown about in the waves! We had breakfast several times the Seaview Terrace. We would definitely stay there again!!!
Genuine Expedia guest review
Other trip Aug 27, 2014
Sam
US
5.0 / 5Outstanding
"Awesome hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This hotel has a lot of amenities. You almost don't have to leave the hotel grounds for anything. The rooms were very clean modern and comfortable and I think the staff. Maid the hotel a world-class experience
Genuine Expedia guest review
Other trip Aug 27, 2014
edwin
US
5.0 / 5Outstanding
"Paradise Perfectected"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The resort was beautiful and there was a lot going on. One day we left the resort to tour the national botanical garden. The cheapest tour at the garden was $40.00 dollars. We decided not to go because the gardens at the resort were so beautiful, it couldn't possibly be $40 better. The pools were spectacular! The lagoon was also fun. However, rude and selfish, fellow guests, hogged all the chairs and umbrella's. It is not ok to put a towel on your beach chair at 8 am when you expect to use it after lunch! Management needs to discourage the practice more aggressively. My daughter went to the camp one night, by herself, and had a good time. The on site restaurants were expensive and the level of the food didn't match my expectations based on the cost. However, the breakfast buffet was consistently good and had enough variation for eating there nine days in a row.
Genuine Expedia guest review
Other trip Aug 24, 2014
Ivy
US
5.0 / 5Outstanding
"great experience"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
1 for lagoon pool 1 for kids vs adult pools 1 for beach access and proximity (3 to 5 min walk from room) -1 for the condition of beach. Not the best of beaches. Rocky and rough beach with rough waves. But that is Kauai. Other beaches are better especially poipu and Lydgate
Genuine Expedia guest review
Other trip Aug 23, 2014
A Traveler
US
5.0 / 5Outstanding
"beautiful hotel on the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My children said this was the best vacation ever and I can agree. Not only because we were in paradise, but because the hotel had everything we needed. Every interaction with an employee was pleasant and we felt safe. We can't wait to come back.
Genuine Expedia guest review
Other trip Aug 19, 2014
Bibi
US
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great location, close to Poipu beach, shops and restaurants etc. Can't go wrong with this one
Genuine Expedia guest review
Other trip Aug 15, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel staff members at the Spa were friendly and welcoming. The hotel staff members at the front desk were outstanding and very helpful and courteous. The housekeeping staff persons were very pleasant and friendly. The concierge staff members were very helpful as was dialing #65 (or was it #56?). The luggage folks who dropped off and picked up our baggage were wonderful. The Spa showers were great as was the whirlpool and massages.
Genuine Expedia guest review
Other trip Aug 14, 2014
A Traveler
US
5.0 / 5Outstanding
"Garden view"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyting was fine just internet was to slow a I couldn't even connect from my phone
Genuine Expedia guest review
Other trip Aug 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very well maintained hotel, beautiful grounds, nice pools with salt water lagoon, water slide for kids and adults too!
Genuine Expedia guest review
Other trip Jul 25, 2014
Greg
US
3.0 / 5Good
"restaurants good, pool not so much"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Tidepools was awesome, however the pool is not so great. There are never any open chairs because people leave their towels and the staff never go around picking them up, so you never know if they are occupied. Also the servers will walk by you unless you wave to them. Had to ask for the bottles of water that were free.
Genuine Expedia guest review
Other trip Jul 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Friendly, welcoming staff at a lovely resort."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed for a week at the Grand Hyatt for our honeymoon. It was everything we had dreamed of. The staff was friendly and accommodating everywhere we went. We especially took advantage of the Anara Spa facilities. We used the gym, which was comfortable and well equipped. I took several group exercise classes, including Zumba, aqua aerobics, and Fitball power sculpt with Ani. We enjoyed swimming in the 150 yard lap pool at the spa as well as soaking in the jacuzzis and relaxing in the steam room. We enjoyed eating the restaurants at the facility. We had an especially delicious dinner one night at the Tidepool Restaurant. We enjoyed watching the families with kids enjoying themselves, but also had several options to find quiet adult time. We liked the shopping at the hotel. We liked the local crafts vendors who came and set up their stalls at different times during the week. We loved the tropical birds. Very romantic and fun get away!
Genuine Expedia guest review
Other trip Jul 16, 2014
Katherine
US
1.0 / 5Poor
"not for gays"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
we were turned away from the tidepools restaurant on the property. my shirt was sleeveless and yet women could wear tube tops, camisoles and halter necks which were back less but the gay couple (us) were offered shirts and told to cover their arms. We had an awesome massge the day we arrived but our second massage mysteriously disappeared from the books, even though we had proof of purchase and a confirmation email for the booking which was made and paid for 7 weeks earlier..nothing was offered in return. I planned to propose to my partner of 9 years on the day we were to have our second massage and dinner at the tidepools restaurant but given my fury over the way we were treated I held off on the proposal until a more harmonious time. It's frustrating to think we would be engaged to be married had we not been discriminated against ...we had after all come to Kauai to celebrate our 9 year anniversary, my partners 55th birthday and my proposal to him. We'll certainly never return and have been waiting for Hyatt to respond to 2 emails addressing to our concerns.
Genuine Expedia guest review
Other trip Jul 13, 2014
graham
US
5.0 / 5Outstanding
"Awesome!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Not only the facility is beautiful,the Grand Hyatt has delicious food. There are free craft classes ~ making leis, shells bracelets, and many games.
Genuine Expedia guest review
Other trip Jul 13, 2014
Jayne
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Grand Hyatt is one of most spectaculary beautiful desitinations in the world.
Genuine Hotels.com guest review
1 night romance trip Jul 5, 2014
A Traveler
US
5.0 / 5Outstanding
"Another amazing stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
At check in we were recognized as repeat guests by Coreen who proceeded to be very engaging. We told her it was our tenth anniversary and that we had our wedding reception at Tidepools. She upgraded our room and even sent up a bottle of bubbly. Bellman was gracious and engaging while walking us to our room and provided updates about the hotel since our last visit. Had to call down as our fridge was not working and later on when we turned on the tv that was not working. Missing a cable of all things. Anyway both issues fixed immediately upon notification. The only bad thing was that when walking back from there amazing pool we were swarmed with gnats as were other guests along this walkway. It was like out of a movie and we were both covered by the time we got back to the room. It was so bad that we chose not to open our lanai door which is truly sad. I still rate this place so high because on previous visits we have never encountered anything like this. Additionally the staff is top notch all the way around. We enjoyed Stevensons for some sushi, the golf club for breakfast, drinks all around, and enjoyed the pool and spa services. The Anara Spa is fantastic. it's worth a day pass if you don't get a treatment. Special thanks to Coreen for the upgrade and special attention. Mahalo.
Genuine Expedia guest review
Other trip Jul 1, 2014
Michael
US
5.0 / 5Outstanding
"Wonderful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel is beautiful. The staff, facilities, and location are fantastic. The swimming pools and beach were wonderful. One of the best vacations our family has ever taken. Highly recommended.
Genuine Expedia guest review
Other trip Jun 29, 2014
Gary
US
5.0 / 5Outstanding
"Excellent Kauai destination"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was beautiful , clean and tropical. The staff were friendly and so helpful. We will definitely be coming again!!
Genuine Expedia guest review
Other trip Jun 21, 2014
Kathlern
US
5.0 / 5Outstanding
"Nice hotel for family with toddlers"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Our son (3 year old) loved the salt water pool / the lagoon and it was so convenient to have the beach access to play with the waves and then walk back to the pool for some relaxing play time. We loved the hotel, the landscaping and the open lobby and the seaview terrace was simply breathtaking.
Genuine Expedia guest review
Other trip Jun 16, 2014
Esra
US
5.0 / 5Outstanding
"Fabulous service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stayed during our wedding, upgraded room, fabulou service, friendly and helpful staff. The valet guys even changed my parents flat tire! Tidepools has excellent food!
Genuine Hotels.com guest review
2 night romance trip Jun 12, 2014
A Traveler
US
5.0 / 5Outstanding
"Great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved everything about it! From the cocktails to the room to the pool to the beach access and ALL the staff was excellent! Would go back in a heart beat!
Genuine Expedia guest review
Other trip Jun 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Amazing experience--Don't regret a penny we spent!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel accommodated our early arrival (9 am!) and late departure. We spent two full days on the resort, and it was wonderful. The sushi was delicious in the Stevenson's Library, and we enjoyed the saltwater pool, tennis courts, running loop, and workout room immensely. We plan to return next summer with our children--they will absolutely love being here! Our room was private and quiet even though there was a lot of activity going on around the resort property. We appreciated the staff so much -- the kindest people we have come across in a long time.
Genuine Expedia guest review
Other trip Jun 9, 2014
A Traveler
US
5.0 / 5Outstanding
"FIght for the 6th floor"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Went on a package with expedia..first room they gave us was terrible. Was on the third floor…under the lobby…next to the clubhouse literally. Went on our balcony and people were eating outside like a foot away and it was also a huge walk to the elevator. After a few calls, we were moved to the 6th floor, near the elevator and it changed the entire stay. Hotel had wonderful food..eat next door in the mornings of the big restaurant and save $$ for same view..Coffee/ bagels/ fruit and a million dollar view. Bell Captain ( a woman) gave us great tips for day trips. RENT a car..You will see amazing things. Great hotel. Friendly staff. Never had a bad meal. Great lagoon pool.
Genuine Expedia guest review
Other trip Jun 9, 2014
mad dog
US
5.0 / 5Outstanding
"Idyllic hotel, breathtaking views of the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed at the Hyatt for our ten year anniversary. Kauai is a beautiful island and I would recommend the Hyatt to anybody.
Genuine Expedia guest review
Other trip Jun 1, 2014
josh
US
5.0 / 5Outstanding
"Great hotel at great location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed here for two nights..only. It was awesome.
Genuine Expedia guest review
Other trip May 30, 2014
frank
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
If you are expecting nightlife options or even dinner options after 9pm this might not be the best fit for you. however that could be said of any hotel/resort on Kauai so this isn't necessarily a dig at the resort just an FYI. Overall this is a great resort for young couples on their honeymoon, and we would go back again.
Genuine Expedia guest review
Other trip May 30, 2014
Eric
US
5.0 / 5Outstanding
"Great ocean view"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Guest service is amazing at the Grand Hyatt Kauai. Every staff member we passed by greeted us with "Aloha" and a smile. Front desk staff is great and welcoming. The resort is beautiful with lots to do and much to see. Quite an amazing experience. I could have stayed at the resort for the whole week without leaving the property and felt like I had a perfect vacation!
Genuine Expedia guest review
Other trip May 27, 2014
Jamie
US
5.0 / 5Outstanding
"Beautiful, Comfortable, Fun and Romantic!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everyone is friendly and helpful! I loved getting the greeting of a flower lay, refreshing pineapple or watermelon infused water, and a cold towel to wipe our necks and faces with when we arrived back each day. We sat in the swings each night to watch the sunset and ocean waves at the edge of the beach. The gardens were so beautiful. It was fun to walk them in the early morning or late evening. You could smell the sweet fragrance of the flowers everywhere! Our lanai view was amazing too. We swam in each pool a few times and the slide was fun (just make sure to wear water shoes to get up to the top or it hurts your feet) Breakfast was special at IIima Terrace watched the fish and 2 swans that swam by us as we ate. When I walked to get more from the buffet, the waiter quickly covered my plate on the table so birds didn't get it. Dinner was romantic at Tidepools as the sun went down with Tiki torches & flowers reflecting on the water and a swan swam there too! We let a waiter bring us the delicious lobster cake salad to our lounge chair by the pool from Seaview Terrace.
Genuine Expedia guest review
Other trip May 19, 2014
Dianne
US
5.0 / 5Outstanding
"Wonderful vacation!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Extremely pleased with everything at the hotel. We will stay again if we return to Kauai.
Genuine Expedia guest review
Other trip May 18, 2014
A Traveler
US
5.0 / 5Outstanding
"A Grand Vacation!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fabulous service, restaurants, and accommodations! Only complaint was the hotel is so big, we had quite a trek from our room to the pool (we were placed in the west most wing)! Pool area is amazing which was a deciding factor in our hotel selection. Hyatt's Luau and Tidepools restaurants are experiences to remember; you will not be disappointed!
Genuine Expedia guest review
Other trip May 13, 2014
Jen
US
5.0 / 5Outstanding
"Great hotel location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
One of the best hotel experiences I've ever had. Great view of the beach, great staff and thanks to Marie the concierge who was invaluable to us one hectic morning.
Genuine Expedia guest review
Other trip Apr 30, 2014
Jim
US
5.0 / 5Outstanding
"Magnificent resort"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Simply beautiful and captures the essence of Kauai without sacrificing modern amenities.
Genuine Expedia guest review
Other trip Apr 25, 2014
Ricky
US
5.0 / 5Outstanding
"Hotel pool is great, beach not so good"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel has friendly staff, clean rooms and facilities. This property is huge, my room was very far from the lobby ( my room had ocean view). The pool was great for kids and adults, they have excellent cocktails, one of the best I've ever tasted. My kids loved their pina coladas, they had at least one a day. This hotel is about 30 minutes from the airport and close to shopping and restaurants. If you want to relax and enjoy the hotel amenities, this hotel is for you. However, if you are looking for the beach life, I would not recommend it.
Genuine Expedia guest review
Other trip Apr 25, 2014
Jamie
US
3.0 / 5Good
"Quick stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We booked through Expedia and paid a really good rate. However, upon checkout, we were hit with $75.00 extra for hotel fees to use the pool. We weren't expecting that at all:(
Genuine Expedia guest review
Other trip Apr 24, 2014
Maria
US
5.0 / 5Outstanding
"Our baby moon"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I wanted to stay in a resort that really didn't require leaving for any reason. This resort was perfect for that however, the hotel was so helpful in arranging excursions that we did that as well. Loved the proximity to the beach and the ocean view cabana's. Also loved the club facilities. The breakfast was always fresh and the warm item changed every day. The evening snacks were really good as well as the desserts. This is a very kid friendly resort and since that was our baby moon we definately plan on bringing our son back to the resort. However, the property was also great for those adults traveling alone. The property was beautiful and the spa was wonderful. Unfortunately, I forgot my flat iron in the room and they have not been able to find it. A bummer.
Genuine Expedia guest review
Other trip Apr 23, 2014
Laura
US
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