good service and cleanlinessGenuine Hotels.com guest review
Really friendly staff. Very clean. Delicious breakfast in a really pretty breakfast room. Fun pool. Comfortable beds. Wonderful hotel. Just an FYI, DC is 40 min drive from hotel. You can take the 20 min shuttle to the airport and take an hour long bus for $6/pp. We did that on Saturday without realizing how long it would take us. Much better to drive […] 40 min and pay $15 (weekend rate) in a parking garage. Read moreGenuine Hotels.com guest review
"Great hotel right near airport"
We stopped at this hotel just for an overnight on our way to an extended vacation further south. We wanted to go to the Air and Space Museum at Dulles and were so happy to have a free shuttle to save the $15 on parking there. The room was great, pool was a little bit cold, but fine for one night. We would definitely stay here again!Genuine Expedia guest review
It was a very good trip.The room was good and the beds were comfortable. he staff was the best part friendly and helpful! We would stay here again.Genuine Expedia guest review
Stayed at this hotel for 3 days with my family. Had a personal minor situation which lead me too call the front desk, it was taken care of immediately. Rooms were very clean & the staff were helpful & very nice. The only drawback was the pool hours are 5pm-10pm If you have kids that like to swim like ours you would understand how much this can be a […] disaster. I would definitely recommend this hotel. There is also target, great Stores, & good food in the area. Read moreGenuine Hotels.com guest review
"Close to family member home"
Very nice breakfast. But we could hear our neighbors very well. Even every word they were saying. an exhaust fan in the bathroom would be niceGenuine Hotels.com guest review
"Everything was fine but i was charge twice"
Aparently there were some mistakes between expedia and the Hotel and i was charge double the rate and no body answer my messages requesting a fair refoundGenuine Expedia guest review
"Free shuttle service"
There are several sites within the 3 mile radius of the hotel. The shuttle really will take you and pick you up whenever you are ready. All staff were very friendly.Genuine Hotels.com guest review
I was at this hotel for two weeks attending training that typically went 12 to 14 hours a day, so needless to say it was exhausting. However, the staff members were outstanding in every way. Especially, Alex and Merlin - please pass along my deepest appreciation to them and the whole staff.Genuine Hotels.com guest review
"Nice that I could bring my pets with no charge"
The staff went out of their way to make us feel welcomed. The spaciousness of the room was impressive. The pillows were heavenly.Genuine Expedia guest review
"Efficient, friendly staff"
We stayed at this hotel for 5 nights. The room was great, the hotel quiet which we liked. Staff was always friendly and cheerful. I am pleased that they are a pet friendly hotel and greated our "furball" with doggie treats. Breakfast was good, but I wish there had been more choices in fruit. My only complaint was that I felt the hours for pool usage […] were too restrictive. It was only open from 5-9 Monday through Friday and it would've been nice to have been able to use it during the day. Read moreGenuine Hotels.com guest review
Breakfast was terrible. Didn't taste good and was cold.Genuine Hotels.com guest review
Response by Hampton Inn Washington-Dulles Int'l Airport South Dear A traveler, Thank you for your honest feedback. I am disappointed that you did not enjoy the breakfast with us. I am excited to inform you that we did just add some new breakfast items to our menu! We hope you give us the opportunity to serve you once again. Leandra James General Manager
"Close to family"
Overall it was very pleasant. We like that your hotel accepts two dogs and doesn't charge for them. The staff was very friendly and the room very nice. We would definetly book again when we need to be at another family event.Genuine Hotels.com guest review
"Great Deal for the Dulles Airport Area"
I was able to get a room for about $65 dollars. The service was great, the room was nice, nothing much else to say. The downside was the location, in that you could only reach the hotel from one direction and there isn't any places to eat without heading about five mins up the road and the having to do the u-turn in order to get back. All in all, great […] place for the money! Read moreGenuine Expedia guest review
"Nice hotel recommended by a friend"
We just stayed one night going further next day. It was very convenient for us to stay at the hotel. We have choosed Hampton Inn before with good experienceGenuine Expedia guest review
great room, very clean, little pricey for one bedGenuine Hotels.com guest review
Great breakfastGenuine Hotels.com guest review
"beautiful hotel nice area."
I love that hotel for the comfort, the cleanliness .all staff are very nice.the continental breakfast is excellent .they make it easy for people.you have a lot of food to choose ;the scramble eggs is yammie ,i will make sure when i have a chance for another visit in the area; i will stay in hampton in .stay reasonable and affordable ,<great job, and […] keep the good work. Read moreGenuine Expedia guest review
Great Hotel if you are landing on Dulles to go to Steven F. Udvar-Hazy Center and want something good under a budget. It's easy to get to the Hotel from the Airport and from there to the Museum. Personnel were very friendly. The only thing that needs some work is the elevator.. other than that is very well kept. There's a Gym and a pool and breakfast […] was great! lots of options and good quality. Read moreGenuine Expedia guest review
Helpful and courteous staff. Pickup at Dulles Airport was excellent. Bed was comfy. Breakfast was icing on the cake.Genuine Hotels.com guest review
"Ok but ..."
The staff was the highlight of this hotel, very friendly and helpful with a single exception I'll detail in a minute. Breakfast was great, the hotel was clean and quiet. Overall maintenance was on the low end; e.g. The tub didn't drain well, the iron was defective & dripped water continuously, the vent on the AC rattled despite my efforts to quiet it. The […] bed was comfortable as were the pillows. Now for the staff issue: Upon checkin, I inquired about ground transportation from the hotel to Regan Airport. The desk clerk told me it was $50.00 and offered to make the arrangements, which she did. A taxi was waiting at the appropriate time and the trip to Regan was ok but upon arrival at Regan Airport the charge was $80.00. I called the hotel, spoke to the desk clerk who had made the arrangements, who said the $50.00 "was an estimate and nobody would actually do it for that amount". I felt shafted. At no time did she say it was an estimate, rather she had said "it is $50.00". Beware, verify for yourself or better yet make your own transfer arrangements. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Washington-Dulles Int'l Airport South Dear GSilver, We all appreciate you taking the time to write a review of your stay at our hotel! It is always great to receive feedback from our guests. It is great to hear that the team was able to make your stay as enjoyable as possible. We do apologize for the miscommunication regarding the shuttle service. I want you to know that I am personally reviewing these comments with both maintenance staff and front desk team to ensure this does not repeat itself. I am sorry this occurred during your stay. We appreciate you taking the time to share your experience so we can share with the team to avoid future errors. Our team is dedicated to make every guest a perfect ten! Leandra James General Manager
"Great staff, hotel under renovation"
We spent Christmas Eve and night at this hotel, to be close to family. The front desk staff welcomed us warmly and even had a little toy and bag of biscuits to give our dog as a Christmas present. The quiet location is geared to business travelers and nothing special. Rooms are clean, but tired. Renovation is underway but doesn't start until around […] 9:30 a.m. Room rates reflected this, and were very reasonable. We have stayed at updated Hampton Inns and know that the transformation will be terrific. Read moreGenuine Hotels.com guest review
"They Did It Again..."
I only booked a room for one night because I was attending an office party in the area and did not want to drive the long distance home. As always, I found the hotel to be very clean and the staff to be very nice and accommodating. The bonus for me, was that I could bring my 2 dogs with me, to whom were greeted with dog treats and toys!! There were […] plenty of places to eat nearby and the hotel was just minutes from the venue I was attending. Every time, I stay at a Hampton Inn it's affordable and GREAT! If you're ever in the Chantilly, VA area, i strongly recommend you stay at this hotel! Read moreGenuine Hotels.com guest review
very close to the Metro!Genuine Hotels.com guest review
The overall service was satisfactory. The frondesk manager was very friendly.Genuine Expedia guest review
"Great...except for the barking dog!"
Other than the dog that barked for several hours (while the owner was out for the evening) our stay was great. We requested another room to get away from the annoying barking and the staff was most courteous and helpful.The breakfast was good and the pool was fine.Genuine Hotels.com guest review
"clean, comfortable, pet friendly"
the only complaint i have when i booked my room i said i was arriving early....had to wait in car for 45 mins. with 2 dogs for room to be finished. i stayed here once before and definitely will return, always a great breakfast, and no extra charge for pets.Genuine Hotels.com guest review
pet friendly with no exra charge, great breakfast, only complaint i have, i requested ground floor because i was with 2 dogs only room available was on 7th floor. would stay againGenuine Hotels.com guest review
The staff at this Hampton Inn were more than accommodating. From serving our kids fresh watermelon at breakfast to printing off directions to filling up our water bottles, everyone seemed to be genuinely happy to be working there.Genuine Expedia guest review
"Great Hotel for Visiting Udvar-Hazy"
I always enjoy my stays with Hampton Inn, but this location is exceptional. It's clean and quiet, but the best part is its location near the Air & Space Museum. The museum doesn't charge admission, but they do charge $15 to park. The Hampton Inn will take you there for free on their own shuttle! It made my visit with my young niece and nephew much […] easier. Read moreGenuine Expedia guest review
"Fairly Close to DC"
Faciity is about 20-25 minutes drive to DC if there is no traffic. Very nice facility - staff was friendly and helpful, and room was spacious and clean. Great breakfast! Only downside is traffic around hotel.Genuine Hotels.com guest review
Great Service, friendly staff, clean rooms. a little drive to D.C overall a great pickGenuine Hotels.com guest review
Just terrible Smelly and tiny room Not clean Not good for family with kids Very dirty with bad smellGenuine Expedia guest review
Hotel staff was very rude.....they won't even let you finish your breakfast and start removing evreything. On asking for any thing they will say very rudely that breakfast is OVER and make their face like I am doing a crime by asking for something even if I was just 1-3 minute late. Frontdesk staff was annoying. Price was okay considering room and hotel […] location. Read moreGenuine Hotels.com guest review
Hotel had no problems. Would stay here again.Genuine Hotels.com guest review
The staff at the reception desk and serving breakfast are a total pleasure to deal with and so helpful. Loved the free shuttle bus. We used it for a quick visit to the nearby Air and Space Museum. Add to this a great rate for the room, spotlessly clean bedding and bathroom, free internet, breakfast included and a huge bonus for us no extra fee for our […] dog. If we visit the area again we wouldn't stay anywhere else. Read moreGenuine Hotels.com guest review
"5 min from air & space hangar"
Pleasant & helpful staff. good breakfast. clean roomsGenuine Hotels.com guest review
HAD DIFFICULTY LOCATING IT FROM DULLES AIRPORT. FRONT DESK EMPLOYEES WERE ADEQUATE; NO MORE. THE ANCILLARY STAFF ( MAINTENANCE, HOUSEKEEPING, BREAKFAST STAFF) . MUCH MORE ATTENTIVE AND RESPONSIVE.Genuine Hotels.com guest review
"Close to good food"
In addition to being very clean and the hotel staff extremely helpful, the adjacent shopping mall has some excellent Asian (Thai and Vietnamese) restaurants. My only complaint is that it's somewhat difficult to get to the National Mall-you can either take the shuttle to the airport and get onto a bus or take a taxi to the metro. The shuttle can take […] you directly to the Smithsonian Air and Space Museum's Uvdar-Hazy center, however. Read moreGenuine Hotels.com guest review
"Clean and quiet"
The room was very clean. It was so quiet that I would not know I was next to an airport if I had not watched the planes passing by the window. The window ac unit was whisper quiet. The bathroom had clean white grout - no mildew. The bed linens were fresh and the bed was comfy. The front desk personnel were friendly. I would highly recommend this hotel […] to anyone! Read moreGenuine Expedia guest review
Great staff made my stay even better. Only drawback is that there is nothing in the area to do so must have a car handy.Genuine Expedia guest review
Very friendly staff, Very clean room and facilities. Couldn't have been betterGenuine Hotels.com guest review
Great property! Very pleased!Genuine Hotels.com guest review
"It is a nice hotel. Recommanded to stay here."
The room is comfortable and clean. Enjoy the scenery, very cosy. The staffs very helpful and good.Genuine Expedia guest review
Excellent hotel with great service. Shuttle service available to and from the IAD Airport along with anywhere in a 3 mile radius. This was great for us as we didn't have a car and decent food in the area. Alex the shuttle driver was brilliant and insightful along with Trish at the reception desk who was very helpful.Genuine Hotels.com guest review
"It was close to our planned destination"
The hotel was very comfortable. The breakfast was excellent and varied, the pool and hot tub were wonderful after a long day of walking and the bed was very comfortable. I would not hesitate to send my friends to this hotel.Genuine Expedia guest review
"Nice hotel close to anywhere"
The hotel location is better then we thought. It is not bad to drive to DC and also not far from the outlets mall. Breakfast is great and overall, we were happy to stay there.Genuine Expedia guest review
"nice hotel for the price"
Wife and i stayed here to see Dave Matthews Band. Hotel was nice for the price and the breakfast was pretty good. Location was further away from the venue then stated online and currently has construction going on right in front of hotel which was an inconvenience. Nothing about this stated online. Overall good stay!Genuine Hotels.com guest review
"Hotel very convenient for sight seeing"
Wonderful place. All staff were very helpful and always cheerful.Genuine Expedia guest review
for anyone looking for a hotel after a long flight to Dulles and probably a long queue at US immigration (!), it would hard to find much better than this one. I think there is a shuttle bus between hotel and airport, but we hired a car at the airport about a 10 min drive away. Very clean, very comfortable, good breakfast, a bank of computers / printers […] to use in the lobby, spacious rooms, great breakfast. Probably more comfort than I needed given the brevity of the stay. I've been very impressed with all Hampton Inns during my trips to US in past 2 years. Although I was heading south, for those visiting Washington I think it could make a good base. Read moreGenuine Hotels.com guest review
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