All hotels in Vienna, Austria
1 room, 2 adults
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Ungargasse 60ViennaVienna1030Austria, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.2 / 5Excellent

Score breakdown (from 331 reviews)

  • Breakfast
    Tasty breakfast
  • Location
    Great location
  • Comfort
    Rather comfortable
  • Service
    Fantastic service
  • Value for money
    Poor value for money
  • Pool
    Bad pool
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5.0 / 5Outstanding
We loved this hotel and planned another stay there.
Genuine Hotels.com guest review
2 night family trip Mar 27, 2016
Nancy
US
2.0 / 5Fair
"Issues with external booking"
If your reservation is made using Expedia (or another external source, that is not hotel's website) - internet isn't available in your room. Also, I have had reservation for 3 beds, but they don't have room with 3 beds, so I paid additional 15 euro for one more bed!
Genuine Expedia guest review
Other trip Oct 19, 2015
J
US
3.0 / 5Good
"Fair hotel, but better choices."
It was just ok; no riding horses in hotel grounds; tittle very misleading.
Genuine Expedia guest review
Other trip Aug 28, 2015
A Traveler
US
4.0 / 5Excellent
"great value for the buck"
good location, 4 stop to the opera house on the 71tram…..very convenient, walking distant to the Belvedere and Stadtpark…..
Genuine Expedia guest review
Other trip Aug 25, 2015
Alex
US
4.0 / 5Excellent
Overall a comfortable hotel. Located about 20 minutes' walk from the center. Is close to public transportation. Good breakfast. Less suitable for families Although you can put an extra bed in the room. Free Wi-Fi is only in the public areas. Paid Internet in the rooms.
Genuine Expedia guest review
Other trip Aug 19, 2015
ronip
US
4.0 / 5Excellent
"Modern hotel could use rooms with family layout"
Nice modern hotel with easy access to transport and Belvedere castle etc. Restaurant was just okay (slow service), buffet breakfast fine. An elevator was balky and a bit unsettling. Pool is compact but clean and not too crowded - but area is very slippery. Main disappointment was the rate for 3 was set, but there were no rooms in which 2 parents and a child could avoid need to rent a cot at an extra 14 Euros a night.
Genuine Hotels.com guest review
3 night family trip Aug 15, 2015
Andrew
US
5.0 / 5Outstanding
Good experience. Only complaint is that Icould never get connected to internet in reception area.
Genuine Expedia guest review
Other trip Jun 15, 2015
A Traveler
US
3.0 / 5Good
"There are much better options."
Very poor reception upon a late night arrival. Younger gentlemen at the desk was unhelpful and did not want to get a rollaway bed for us that night ( booked a room for 3 adults ) when we found out that only a king was available.
Genuine Hotels.com guest review
2 night family trip May 15, 2015
A Traveler
US
5.0 / 5Outstanding
"Beautiful hotel close to the Ring"
Recently renovated. The breakfast buffet was included and on the first day it was phenomenal, as nice a breakfast as I have ever had. On Day 2 we came downstairs around 9 and we must have entered as a group left because nothing was left. The staff was working frenetically to clean up but they weren't restocking the buffet. It was almost as if they had given up. We had had a perfect stay to that point so I just attributed it to bad timing. Just an unfortunate goodbye.
Genuine Expedia guest review
Other trip May 16, 2015
Frank
US
5.0 / 5Outstanding
"Nice Hotel"
Very pleasant staying, easy access to Tram lines that takes you to the most important city attractions. Excellent Breakfast.
Genuine Expedia guest review
Other trip Feb 16, 2015
Saulo
US
5.0 / 5Outstanding
"close to the city"
I had a good experience. The hotel was calm on the weekend .The internet was working well. A nice breakfast buffet. Staff of the hotel were cordial.
Genuine Expedia guest review
Other trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
Was surprised to see the high quality of this hotel at the price we paid on Hotels.com. Hotel is located very close to Belveder Palaces and public transportation. Generous breakfast filled us for almost all day long. Rooms were big enough for three people. Was not charges extra fees for the third person. Would definitely recommend this hotel.
Genuine Hotels.com guest review
4 night family trip Aug 6, 2014
Arina
US
5.0 / 5Outstanding
The guide book through the hotel says that the swimmingpool is open from 6 a.m. till 11 p.m. that's NOT TRUE !!! I's open from 6 a.m. till 10 p.m. Some problems with the doors of middle elevator. The're closing to long. The is no stand alone ashtray on the garden.
Genuine Venere guest review
Other trip Aug 10, 2014
A Traveler
US
4.0 / 5Excellent
Very nice hotel. Great staff, helping you with every question or request you have. Very early check-in was possible. SuperB breakfast. In the area of some basic shops and stores (supermarket and apothek). By metro and tram in less than 20 minutes from center. Even free coffee and tea with nuts in the lobby. Never saw before in any hotel.
Genuine Venere guest review
Other trip Jan 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Beautiful Hotel"
This hotel exceeded our expectations. The rooms were lovely. Clean and modern. We upgraded to 7th floor business. It was well worth it as the rooms were large with a separate desk/work area. The International Club that was included was excellent. The food and drinks offered were very good and were included. The wireless was fast and easy to use while in the club or in the lobby. We didn't mind that we had to be in the club as we spent time there anyway. We felt we were in luxury the entire stay.
Genuine Hotels.com guest review
2 night trip Dec 12, 2013
Kathy
US
5.0 / 5Outstanding
"Very convenient and great for families"
overall very friendly and helpful staff. Rooms are simple, clean and quiet Walking distance to center of town and easy access to transportation Great for families and friends to meet up very clean
Genuine Expedia guest review
Other trip Aug 19, 2013
A Traveler
US
3.0 / 5Good
"No free wifi - not even in Lobby."
We were on a 7 week journey through Europe and spent two nights here. We stayed in 17 hotels and only 2 did not provide free wifi at least in the lobby. This hotel was one of those two and charged an outrageous amount for internet. Other than that, the hotel was fine. The rooms were nice. The location was ok. Not close to the tourist sites, but close enough to a tram stop and the metro.
Genuine Expedia guest review
Other trip Aug 8, 2013
amanda
US
5.0 / 5Outstanding
"Great hotel, good location"
The hotel was fabulous. When we arrived we were upgraded due to our Marriot Rewards status. We were able to go each morning for breakfast, which came with the room, and evening snacks/dinner in the club lounge. The breakfast was amazing to include made to order omelets. The food in the club lounge in the evenings was wonderful. We didn't need to eat anywhere else. I highly recommend this hotel.
Genuine Expedia guest review
Other trip Jul 10, 2013
Jill
US
5.0 / 5Outstanding
"Nice hotel with convenient location"
The hotel has an impressive lobby and the reception and housekeeping staff and other employees super competent and pleasant and very helpful in connecting to internet and arranging local tours. The hotel wi-fi only works near the lobby so the mini IPad was not usable in our room. The staff apologized for not fully explaining the difference between internet access and wi-fi access. The hotel room desk was set up for laptop connections but that was a minor inconvenience as we were tourist not business visitors. The hotel had a jumping party for the guests on Wednesday evening with food and drink.and all the participating guests seemed to enjoy the party and the hotel staff provided wonderful gratis service. As we are in our 70s we watched more than participated. Multiple day transit passses makes getting around easy and affordable.
Genuine Expedia guest review
Other trip Jun 21, 2013
Jim
US
4.0 / 5Excellent
"Few stations from the city center"
Well design hotel, The bed was too soft, no conditioner in the room.
Genuine Expedia guest review
Other trip May 15, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

4.0 / 5Excellent
Nice friendly staff
Genuine Hotels.com guest review
2 night family trip Jan 3, 2016
Ana
GB
5.0 / 5Outstanding
"Recommend for tourists wanting to explore the city"
Very nice hotel, comfortable room and close to the station
Genuine Hotels.com guest review
2 night family trip Mar 26, 2016
A Traveler
GB
5.0 / 5Outstanding
"WIenna City of culture !"
Nice modern hotel , Room are clean and comfortable , Functionally and ckean bathroom Cute 10m poll , Balky elevator Lovely and hospitable staff No complaints at all Great services 5 out of 5 :)
Genuine Venere guest review
1 night trip with friends Jan 30, 2016
Stojan
IE
2.0 / 5Fair
"A once great hotel now just good"
Poor location Hotel is looking tired Staff are not very helpful There are better hotels now
Genuine Hotels.com guest review
1 night trip with friends Jan 8, 2016
Peter
GB
4.0 / 5Excellent
"Comfortable"
Overall we had a great stay. The staff were nice, the breakfasts plenty and facilities good. We stayed three adults in a junior suite, which was spacious and very comfortable - although the shower in the bath did cause leaks all over the floor which was a bit of a nuisance. Our room came with private lounge access which was superb, and quite essential as there was not a lot going on in the area between Christmas and new year. We made use of the pool, which was pleasant. We also ate in the restaurant which was good quality food, and similar in price to many restaurants. The hotel is extraordinarily convenient for access to the airport by train (no need to pay for the expensive CAT train) and about a 15 minute walk to the centre, although very close to the Belvedere galleries and park. Only half of the hotel is in an old building, the rest is quite an unattractive 80s building, but I can still imagine it is nice to sit outside in summer. The hotel is good inside, though does need some new carpets in the corridors and perhaps a little updating. The lounge access makes up for its slight flaws though.
Genuine Hotels.com guest review
4 night family trip Dec 26, 2015
A Traveler
GB
4.0 / 5Excellent
Bed was amazing and also pillows!
Genuine Hotels.com guest review
2 night romance trip Dec 11, 2015
A Traveler
IE
5.0 / 5Outstanding
Disappointed there was no tea/coffee making facilities in room.
Genuine Hotels.com guest review
4 night family trip Dec 3, 2015
A Traveler
IE
4.0 / 5Excellent
"Wonderful hotel in Vienna"
I red joyed the hotel and the staff were so very helpful!
Genuine Hotels.com guest review
1 night trip Oct 27, 2015
A Traveler
CA
4.0 / 5Excellent
Good choice of hotel for my 4 night visit. Near to tram and buses with supermarkets nearby.
Genuine Hotels.com guest review
4 night romance trip Oct 25, 2015
Barrie
GB
5.0 / 5Outstanding
"centrally located"
excellent hotel (although free wifi in rooms would make it even better) that is so convenient for everything in Vienna
Genuine Hotels.com guest review
3 night romance trip Sep 18, 2015
Des
GB
4.0 / 5Excellent
"Lovely historic hotel in Vienna"
Very nice hotel and staff were very helpful
Genuine Hotels.com guest review
2 night trip Sep 12, 2015
Ben
GB
2.0 / 5Fair
"Disappointing for the price"
The main building of the hotel (presumably an old building related to a riding school) was nice but the rest of the hotel is somewhat shabby and disappointing for the price. The rooms look dated and are not particularly large. The TV was very poor quality and the room was not cleaned on 1 of the 3 days I spent there. There is also no free wifi; these days that is unacceptable - even the cheapest hotels, and cafes/bars have free wifi, and paying the sort of prices this hotel charges, you expect free wifi too. The hotel is also some way from the Centre of Vienna - a good 25-30 min walk.
Genuine Expedia guest review
Other trip Sep 14, 2015
Dan
GB
5.0 / 5Outstanding
"Virginia USA Family"
I did not know it was a Marriot when I booked and it is a wonderful hotel (the AC worked well). The front desk staff was very helpful. Coffee/tea in the lobby is available until 9AM. The hotel is fairly close to city center and one can use the tram at the corner, but we used the Uber app to get around, it was very inexpensive and worth the time saved. There is a reasonable wash and fold laundry several blocks to the left on Ungargasse and you will pass a grocery on the way. The hotel has a nice menu too.
Genuine Hotels.com guest review
6 night family trip Aug 2, 2015
A Traveler
GB
5.0 / 5Outstanding
"Imperial club room excellent choice!"
We have stayed in an imperial club room for two night. The room was very big and comfortable and a small building across a small ally from the main hotel. The breakfast and the club room were great especially the complimtray refreshments during a hot summer day.
Genuine Expedia guest review
Other trip Aug 14, 2015
A Traveler
AU
5.0 / 5Outstanding
"Great hotel situated close to public transport"
Great hotel with swimming pool and sauna. The hotel was very clean and modern.The staff were very helpful and sorted out any problems quickly. The room was excellent including the bathroom. The bed was extremely comfortable. Toiletries were provided too. Ice cubes were available 24 hours a day. We would definitely recommend this hotel. The price was competitive too. The breakfast was amazing: an array of different fruits;cereals; cheese; hams; scrambled eggs; sausages; salmon; tomatoes;beans; croissants;pastries;pancakes;waffles; different breads; crispbreads; jams and honey. An assortment of teas; juice and coffee! You could even ask for an omelette cooked to order!
Genuine Expedia guest review
Other trip Aug 6, 2015
A Traveler
GB
2.0 / 5Fair
"Disappointing"
Rude service
Genuine Hotels.com guest review
2 night family trip Jul 31, 2015
A Traveler
IE
4.0 / 5Excellent
"Vienna in the sun"
The hotel is a bit off the beaten track but close to a train station on a direct line from the airport and a tram line into the city centre. We were on the 7th floor and had the regular mystery of lifts with buttons only for 6 floors. We stayed for two nights and could still not work out how to get to the 7th floor, we rationalised it in the end as part of a fitness regime to make us walk up one flight of stairs. The rooms was clean with a lovely big bed and the breakfast was very good with a private garden to enjoy the morning sunshine. The reception staff were all very friendly.
Genuine Hotels.com guest review
2 night romance trip Jul 20, 2015
Toby
GB
4.0 / 5Excellent
We're happy with the location, very convenient once we knew how to use the tram getting to the metro or old town. Fantastic breakfast. The only thing we're not happy: One afternoon when we returned to our room, it's not made, the lights and TV were on. We turned off everything when we left. Clearly someone entered the room in our absence. I hoped it's the hotel staff. I told the reception and the room was cleaned.
Genuine Hotels.com guest review
2 night family trip Jul 18, 2015
sue
CA
4.0 / 5Excellent
"City break in Budapest"
Great hotel with very helpful staff. Organised birthday breakfast for my wife and promptly called taxis when required as well as providing accurate information regarding the city. Negative was having to pay extra to use pool and sauna area.
Genuine Hotels.com guest review
3 night romance trip Jul 10, 2015
Colin
GB
3.0 / 5Good
"could be better"
1 of the day my room was not cleaned and reception was not apologetic and it seems like as if it happened quite frequently. By marriott hotel group standard, it makes hotel savoyen look so much better
Genuine Hotels.com guest review
4 night business trip Jul 6, 2015
A Traveler
IE
5.0 / 5Outstanding
Lovely hotel, very quiet but easy to get into centre of Vienna on the tram. Great breakfast, lovely pool area. Staff very helpful, would definitely stay again
Genuine Expedia guest review
Other trip Jul 12, 2015
A Traveler
GB
5.0 / 5Outstanding
"Excellent value, especially the Club"
Although not in the Centre of Vienna, it is only 10 min walk from the Belvedere Palace & 15 min from Karlsplatz.
Genuine Hotels.com guest review
1 night romance trip May 28, 2015
Bimal
IN
5.0 / 5Outstanding
"Short stay city break with my family."
I enjoyed a three day break at this hotel.My first time in Vienna. Staff was very helpful and accommodating.Breakfast was excellent with a choice of foods to suit anybody's taste.The hotel was super clean&comfortable.We used the indoor swimming pool and got fresh towels every day.The hotel bar was welcoming and again staff was always keen to be at your service. Great place to stay if you're looking for a comfortable bed, professional service and a stylish hotel.
Genuine Hotels.com guest review
3 night family trip May 24, 2015
Claudia
GB
5.0 / 5Outstanding
"Amazing hotel"
was there on a weekend trip.... really nice hotel, not in the centre of the city but only four tram stops away. Receptionist on arrival was extremely helpful and provided us with much information. While there on the Saturday it was raining and the reception provided us with complimentary umbrellas.... really nice touch.
Genuine Hotels.com guest review
3 night trip with friends May 21, 2015
Michael
IE
2.0 / 5Fair
"Didn't buy upgrade."
Booked good price through Expedia. Arrived at Hotel and staff politely attempted to on sell breakfast and room upgrade. When I rejected we were placed in a room with a leaking shower screen next to the noisy cleaners room. Also, room heating was poor.
Genuine Expedia guest review
Other trip May 26, 2015
John Stubbs
AU
5.0 / 5Outstanding
"Trip if a life time"
All my life I have wanted to see the Spanish Riding School. A dream I never thought would happen as I live in Australia. I did get to do the trip of a life time and coincided it with my birthday to go to the performance. At the end of a perfect day I came home to find a bottle if Champagne in my room with a plate of Petrie fours from the staff. I was over whelmed by there kind thoughts. The staff are lovely and speak English . I loved the photos on the walls in the halls and the decore. As a horse lover I found the Hotel the perfect place to stay. The bathroom is amazing. The shampoo is fantastic as good if not better than the salon bought shampoo I use. The beds are great and we slept well as it was in a quiet street with the station not far away .
Genuine Expedia guest review
Other trip May 21, 2015
Jenny
AU
5.0 / 5Outstanding
"Amazing breakfast!"
Thoroughly enjoyable, felt very well taken care of. The staff were very courteous and attentive. The breakfast is 5*!! Certainly worth paying the little extra to have breakfast included. We will be back, and we will recommend to others.
Genuine Hotels.com guest review
3 night romance trip Apr 17, 2015
A Traveler
GB
4.0 / 5Excellent
"Great hotel. Need to extend bar and restaurant."
Great hotel experience. Spent 3 days there for a conference. The food, the atmosphere all great. Needs 2 more haute cuisine restaurants and a much bigger bar
Genuine Hotels.com guest review
3 night business trip Mar 10, 2015
Paul
GB
5.0 / 5Outstanding
"Unique Vienna full of history and friendly people!"
Amazing hotel so friendly and helpful,full breakfast good choice of food to suite all! The only downside which ended up being a blessing no wifi in room unless you pay but free in the lobby! Great location for trams and trains into centre took 10mins. Would stay again it also had a pool and sauna!
Genuine Hotels.com guest review
5 night trip with friends Feb 19, 2015
A Traveler
GB
3.0 / 5Good
"Not a business hotel if you want to work online"
No complementary wifi is stupid in this day and age, the prices were silly, but maybe this is just Eien or Austria in general although many other hotels of a similar standard do offer it
Genuine Hotels.com guest review
Response by Imperial Riding School Renaissance Vienna Hotel
Dear valued guest, First of all we would like to thank you for your visit at the Imperial Riding School Renaissance Vienna Hotel and for taking your time to share your experiences. Unfortunately we have learnt that you did not enjoy your stay with. You were not content with the internet service provided as it was not offered to you free of charge. We genuinely regret that we were not able to meet your needs and expectations and we would like to apologize for all inconveniences caused. Please note that since 15th January we do offer free base Wifi for all Marriott Rewards Member who book directly via a Marriott channel.
2 night business trip Jan 21, 2015
A Traveler
GB
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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