Was surprised to see the high quality of this hotel at the price we paid on Hotels.com. Hotel is located very close to Belveder Palaces and public transportation. Generous breakfast filled us for almost all day long. Rooms were big enough for three people. Was not charges extra fees for the third person. Would definitely recommend this hotel.Genuine Hotels.com guest review
This hotel exceeded our expectations. The rooms were lovely. Clean and modern. We upgraded to 7th floor business. It was well worth it as the rooms were large with a separate desk/work area. The International Club that was included was excellent. The food and drinks offered were very good and were included. The wireless was fast and easy to use while […] in the club or in the lobby. We didn't mind that we had to be in the club as we spent time there anyway. We felt we were in luxury the entire stay. Read moreGenuine Hotels.com guest review
"Very convenient and great for families"
overall very friendly and helpful staff. Rooms are simple, clean and quiet Walking distance to center of town and easy access to transportation Great for families and friends to meet up very cleanGenuine Expedia guest review
"No free wifi - not even in Lobby."
We were on a 7 week journey through Europe and spent two nights here. We stayed in 17 hotels and only 2 did not provide free wifi at least in the lobby. This hotel was one of those two and charged an outrageous amount for internet. Other than that, the hotel was fine. The rooms were nice. The location was ok. Not close to the tourist sites, but close […] enough to a tram stop and the metro. Read moreGenuine Expedia guest review
"Great hotel, good location"
The hotel was fabulous. When we arrived we were upgraded due to our Marriot Rewards status. We were able to go each morning for breakfast, which came with the room, and evening snacks/dinner in the club lounge. The breakfast was amazing to include made to order omelets. The food in the club lounge in the evenings was wonderful. We didn't need to eat […] anywhere else. I highly recommend this hotel. Read moreGenuine Expedia guest review
"Nice hotel with convenient location"
The hotel has an impressive lobby and the reception and housekeeping staff and other employees super competent and pleasant and very helpful in connecting to internet and arranging local tours. The hotel wi-fi only works near the lobby so the mini IPad was not usable in our room. The staff apologized for not fully explaining the difference between internet […] access and wi-fi access. The hotel room desk was set up for laptop connections but that was a minor inconvenience as we were tourist not business visitors. The hotel had a jumping party for the guests on Wednesday evening with food and drink.and all the participating guests seemed to enjoy the party and the hotel staff provided wonderful gratis service. As we are in our 70s we watched more than participated. Multiple day transit passses makes getting around easy and affordable. Read moreGenuine Expedia guest review
"Few stations from the city center"
Well design hotel, The bed was too soft, no conditioner in the room.Genuine Expedia guest review
A little bit distance from city center (20 min walking). Otherwise, a charming hotel.Genuine Hotels.com guest review
"good for a business stay not for a holiday"
Initially, I came to visit my husband at a sister hotel to the Imperial Riding School which had been organised via his work as he was there on training. We had already pre-booked the Imperial Riding school prior to our visit as the pictures looked promising and the reviews weren't too damaging (we also had to take our budget into consideration). Upon […] arrival the reception staff were cold and made us feel as if we were bothering them from their work. The room which had been allocated to us was a twin room despite us booking a double. When we highlighted this to the reception staff they were a little unhelpful and stated that they were booked to full capacity. After some discussions about our booking they agreed to move us to a double room which looked over-all better. Unfortunately our room was on the ground floor and we were often kept awake by loud high heeled footsteps by other guests outside our room. The restaurant was bland, slow and limited and very over-priced. Extremely rude staff member working in the gym who will huff and puff and bad mouth other guests. Read moreGenuine Expedia guest review
"Great Hotel in Vienna"
Excellent service, friendly stuff. Very flexible and cooperative. Only slight drawback is the location which is not very central but overall - great value for money!!Genuine Expedia guest review
"Very nice hotel - pleasant stay"
The room was the largest in my 6 city tour of Europe. Clean , large, a/c worked well. Very helpful staff.No free WIFI , a surprise for such a nice hotel. Easy to get to. From the airport we arrived at the Landstrasse metro stop and caught a tram just outside the station. The tram stops about a block north of the hotel.Its an easy walk.Genuine Hotels.com guest review
"Close to subway, trams and Belvedere Palace"
It was warm, so the pool was extremely crowded, and it was not for hotel guests only.Genuine Hotels.com guest review
"Nickels and Dimes"
This is a very nice hotel, but it seems that NOTHING is included in your room price. Breakfast and wifi cost extra, and the hoops that you have to jump through to use the wifi are crazy. You only get 1 device logged on to the Internet at a time, whether it is wireless or hardwired. No wifi in the rooms. Breakfast was good, but too expensive.Genuine Hotels.com guest review
fineGenuine Hotels.com guest review
"Great hotel in Vienna"
Nice hotel in Vienna. Responsive staff, clean (although smaller then advertised) room and an extremely nice (included with room) breakfast buffet. The only true negative about the stay was the almost extortionist wi-fi rates ($20/night)! Nicely situated next to a subway line and just down the street from a nice coffee shop and a very nice Viennese restaurant. […] Try the schnitzel at the restaurant directly across from Cafeterially (coffee shop)! Read moreGenuine Hotels.com guest review
nice hotel, good to stay there . nice staff, clean, good locationGenuine Expedia guest review
Big, clean and nice. Breakfast is a great spread. Rooms are large and the beds are comfy. A few nice restaurants in short walking distance (Salm Brau!). Stroll into the city past good sites in 15-20 minutes. This place is out of the way in a good way because you're still right in the city for a good price. Walk across town and visit all the xmas markets […] in a day! Read moreGenuine Hotels.com guest review
"Imperial Riding School Hotel Vienna"
It ticked all the boxes .I was very satisfied.Close to Railway for airport.Genuine Hotels.com guest review
"very comfy bed"
We really enjoyed our break at your hotel, the overall stay was good. We do feel that the option of the TV was very expensive and should be explained before you book at the hotel.Genuine Hotels.com guest review
"Week in Vienna"
We have stayed at the Renaissance Imperial Riding School before and would always stay here when we return again. It is very convenient for the airport being adjacent to Rennweg station with trains to/from the airport every 30 mins. Tram 71 runs from Rennweg into the city centre and is only 3 stops away from the inner ring. Schloss Belvedere is ten minutes […] walk away. The hotel rooms are spacious, breakfast is excellent and the pool whilst not gigantic is adaquate for the city centre. I would have no hesitation recommending this hotel. Read moreGenuine Expedia guest review
I was surprised to read some of the negative comments by others. This is an excellent hotel, wonderful breakfasts, friendly helpful staff. Close to a tram stop, a few hundred metres from a railway station yet still close enough to walk into the city for those willing to stretch their legs.Genuine Expedia guest review
"Stay away from this hotel"
The hotel staff were mostly rude, unhelpful and inefficient. No taxi from hotel at the airport although pre-booked. Room was 18 sq.m. and not 25 sq. m. as stated on Hotels.com website. Seventh floor and my room had a very unpleasant smell. No kettle, etc. in room - available on request. No directions on how to code the safe - available on request. I […] was offered a free upgrade but no smoking room was available. I paid €99 and was given a refund of €17 having been very irritated by very bad service and an appalling attitude of the staff. I speak English and German. They did apologise but only after I told them how bad their service was. Ten metre pool is ok - surrounds not great. The room was worth €60 max. Never again. Awful attitude of staff towards guests. Read moreGenuine Hotels.com guest review
A really good hotel, clean, and comfortable. The only one criticism I will give, is there are no coffee and tea facilities. However this is really a small thing and not really a big problem. There is air conditioning in the room which was really important cause it was like 30 degrees when I was there. There is a slight walk to the underground, however […] you could catch a taxi (which was 8 euros) or walk, which we did most days which is about a mile and takes about 10 - 15 minutes. Overall it's very very good. Read moreGenuine Expedia guest review
"Not quite what the name implies"
An adequate hotel. But, despite the slightly romantic name, it's probably more suited to a conference or business trip then a holiday. Rather underwhelming location, and efficient but bland staff.Genuine Expedia guest review
Response by Imperial Riding School Renaissance Vienna Hotel Dear valued guest, Thank you for sharing the experiences you gained on expedia. Unfortunately we have learned that your stay with us was not as enjoyable as you have expected. We genuinely regret that we were not able to meet your needs and expectations and would like to state our sincere apologies on all inconveniences caused. Please be assured that we have shared your feedback with our team to avoid the impression of bland behavior in future times as this is not the Renaissance way of taking care of our guests. We do remain in the hope that we are able to welcome you back at our hotel to persuade you of our friendliness and professionalism. With kind regards, Alexandra Drobig Guest Relations Manager
"Very comfortable, but some issues"
Well appointed comfortable hotel with good facilities and an excellent breakfast buffet. However the hotel is not without its downsides. It is some distance from the centre of Vienna in the diplomatic sector with few local restaurants or bars. There was no wifi in the rooms and internet access was chargeable (and expensive). No tea/coffee making facilities […] in the rooms and if you want freshly cooked eggs for breakfast these cost extra, also. The restaurant staff were extremely helpful, but the team on reception were generally surly and condescending. There was a nice pool, but the spa was full of old men wandering around naked, which my 18 year old daughter found rather gross. Read moreGenuine Hotels.com guest review
The people were very nice and helpful. The room was very clean. There is a subway location nearby that can take you anywhere.Genuine Hotels.com guest review
"The Imperial Riding School Hotel"
Very pleasing indeed. Staff were excellent - prompt, courteous and knowledgeable and spoke good English. They did everything to make us feel comfortable. The 'Club' room was comfortable without being astonishing and came with free wifi (though Apples could be used in the lobby only) and breakfast.There was a separate lift to the heal club, with free […] pool and gym use,though sauna and spa were extra. Bathrooms had recently been refurbished and done to a high standard. However, no tea or coffee facilities were provided in the rooms themselves. Read moreGenuine Expedia guest review
"Quiet but well locate hotel suitable for families"
The hotel is well located. Just 1 minutes walk from the nearest train station (use back side of hotel entrance), which is only one stop from CAT station (City Airport Train). It's located just outside of old town of Vienna, so it's very quite and there's nothing much around the hotel, but for that reason, it's very quite and still convenient if you […] use train. The hotel stuffs are so-so friendly, though some of them are not good at English (only some). There are many trains and they are very punctual. The rooms are, they say, recently renovated so it's very clean, conformable, and functional. However, there's no WiFi access from the room, only wired LAN connection is available, but it's chargeable extra above the room charge, which is very outdated I have to say. The receptionist says they are going to introduce WiFi to rooms soon. (currently available at entrance hall only, with extra cost...). There's an indoor swimming pool, which is open till 22:00. Good for families. Breakfast was OK, but the same menu everyday during 4 days of my stay.... Read moreGenuine Expedia guest review
Not very many hotels have a pool and it was nice to find a reasonable priced place to stay with one. The food in the restaurant was fabulous. Breakfast was included in our room and couldn't have asked for more. We did room service the 2nd night and it was a bit slow but not worthy of detracting from the overall stay. The staff otherwise went out of […] their way to ensure we were having a great time. Definitely repeat to this location. Read moreGenuine Hotels.com guest review
Pluses...Comfortable room, decent breakfast choice, nice lobby area. Minuses... No wifi in rooms. Only cable useless or iPads. Hotel a little tired decoratively.Genuine Hotels.com guest review
"Very convenient. Close to the Opera and museums."
Very enjoyable stay; great breakfast.Genuine Hotels.com guest review
On the first evening we took a shower and after my partner I entered the bathroom and was greeted by a very wet floor,the shower door was not working. I advised the front desk and they said they will look into this I also asked for more towels as the floor was flooded after my shower. I was surprised that the 4 days of our stay no one looked at the […] shower and that I had to request extra towels from the maid every day. On the first 2 days of our stay we returned to our room at 4.30pm only to find out that it has still not been made up and had to spend a further 30 min in the bar waiting so that we could have a rest after a long day. Read moreGenuine Expedia guest review
"COMFORABLE BEDS AND EXCELLENT RECEPTION"
Beds to die for in clean well sized air conditioned rooms. Magnificent reception staff who managed to find our booking even though it had for some reason been booked in someone else name - so glad we could prove we had paid in advance and I had all the papers with me. They went over and beyond to sort this out and to provide us with the information […] we needed. Can recommend the breakfast/internet package as excellent value for money. Parking the car was a bit more expensive than expected - we advise you check rates before you go. Public areas are magnificent and hotel offers an oasis of calm in a busy city. Read moreGenuine Hotels.com guest review
Everything was wonderful. No complaints at all.Genuine Hotels.com guest review
My experience was OK. However, I don't really like this kind of hotel, but you (Expedia) don't appear to have a method of conveying what it is like.Genuine Expedia guest review
Clean and good sized rooms and bathrooms. hotel staff very friendly and helpful. Would recommend paying more for an inclusive buffet breakfast, fantastic choice from smoked salmon to bacon and eggs, lots of fresh fruit and pastries. We stayed in a deluxe king size bed room. The only reason I did not give a 5 star rating is that the rooms lacked personality, […] it was like a luxury Premier Inn with a swimming pool, garden fabulous food. Read moreGenuine Expedia guest review
"Great hotel in Vienna"
We stayed for two nights in one of the hotel's suites and loved our stay here. We had access to the lounge area in an adjacent building which was great. The breakfast had a wide range and by catching the 71 tram at the end of the road you were in to the central "ring" in ten minutes. Would not hesitate staying here again.Genuine Expedia guest review
"Great base for seeing sights of beautiful Vienna"
We had a lovely three night stay. Slightly out of city centre but easily reached by taxi. Breakfast was excellent room clean and comfortable staff helpful. Enjoyed it perfect for short break.Genuine Expedia guest review
We booked this expecting a relatively standard chain hotel at a pretty good price. In fact, it exceed all expectations. We had a 'club room', which is just across the driveway from the main building, I'm sure it was designed for business travellers, but was actually fantastic for families. The rooms are large and there is a 'club lounge' downstairs […] that provides extra space and free drinks, breakfast / snacks through the day. This was excellent for our 3-year old who could eat early if it suited, so we weren't rushed to find a restaurant at 5pm as is often the way. There was also free wifi in these rooms. The hotel location is also much better than it seems. It is a nice short walk to Belvedere and the Botanic gardens, it is next to the S-train line to the airport and city centre, but also a short walk to tram line 71 which goes straight to the museum district (and great fun for a 3-year old boy). The staff were very helpful, although it sometimes took a little wait to get hold of them. The only minor gripes were that as the rooms seemed more business oriented, there was no childrens' TV channels and the beds could have been bigger or a sofa / sofa-bed for children to sleep on. Being next to the S-train line, the rooms are also not very quiet. Read moreGenuine Expedia guest review
"Great hotel with interesting history."
We only had a room and had no meals there. We were very pleasantly welcomed and were offered breakfast and internet facility in the room at a reduced price, which we decided not to have. We like to do what the locals do and find our own little places to eat. There was a BBQ most of the week in the grounds of the hotel for 30 euros and all you can eat, […] but again we did not use this facility, we wanted to mingle with the locals. We did not use the spa nor any other, except the internet facility by the reception area, free to use at anytime. This was very useful as we could check our return flight at no extra cost. We checked out well before the check out time of mid day, which meant that we used the Concierge. A very friendly and professional member of staff assisted us with the luggage for us to collect prior to our train to the airport. This hotel is very conveniently positioned, a walk to the centre but in a quiet Embassy quarter, convenient to get to the city and the extensive shopping area, the Opera House, the Belvedere and many more. The train Station is at the back and cost only 4 euro per person to take us to the airport, another big plus. We very much liked not only the location but the décor and the politeness of the staff too. Our only gripe is that the main picture of this hotel on Expedia, really does not do it justice. Read moreGenuine Expedia guest review
Quick and friendly service, Had a nice comfortable stay a little bit out of the way,but nice to travel on the trains.which are frequent and reliable.ate out every day so cannot advise on the food.Overall satisfied with the place.Very good for the price.Genuine Expedia guest review
Non smoking room was not available as requested. Alternative smoking room was not ready. Staff were very pleasant and helpful, apart from one grouchy bar lady Disappointed at hidden supplemental Euro7.50 charge for very basic sauna & steam room Reasonable location, enjoyed the stay, but will try somewhere else next timeGenuine Expedia guest review
"Riding School stay"
A class act in close proximity to central Vienna, rail and trams. Facilities are everything you would expect from a Renaissance hotel. Rooms were pleasant, on-site dining was excellent and staff were very obligingGenuine Expedia guest review
"Smart modern hotel for tourists and business users"
The room was large, clean, comfortable and quiet, the bathroom smart with efficient modern plumbing. The lifts to floor 7 were fast and smooth, and never more than a few seconds to wait. The staff were all polite, helpful and friendly. The breakfast offered loads of choice, with the coffee appearing almost instantly we sat down. The location had frequent […] tram links in two directions to different parts of the city centre, while the station for the airport train was right next door to the hotel. Walking into the city past embassies and smart offices and through the Stadpark took only 15-20 minutes. Read moreGenuine Expedia guest review
"Vienna's finest stays at reasonable price too"
exceptional value with excellent food and service. the ambience of the riding school hotel is truly wonderful. breakfast is an exceptional buffet with so much choice.. fresh fruit, cooked food, jams, pastries, juices, smoked salmon (our fave), cheeses cold meats and more yes more. suggest you book a breakfast included rate. parking steep at 25 euros […] per 24 hours. wonderful staff particularly the filipinos inmthe restaurants. good wi fi connection in lobby. internet in room you gotta pay so suggest use wif fi downstairs. super location. it is a hotel that is well run very very clean and would stay there lots.(this was 3rd visit) Read moreGenuine Expedia guest review
"Good hotel let down by no free Internet access"
Great position just outside city centre Great breakfast Competitive room rate But the one thing that spoilt my stay was no free Internet access. Aarrgghh!!! - providing it in a general guest area would have been sufficient. I refused to pay the charge extortionate rate for room WLAN, as in this age it should have been provided. Advice to the management: Charge […] everyone an extra 50c, maintaining revenue, and provide a free service to all. Read moreGenuine Expedia guest review
"Great weekend away"
Lovely hotel. Breakfast was fantastic and rooms very comfortable. Prices for Wifi were a little steep. Would have expected a hotel of this calibre to have free wifi. All in all a good place to stay. Staff not always as friendly as would have appreciated, but I would stay there again.Genuine Expedia guest review
"Great hotel for visiting the sights of Vienna"
I stayed at the Imperial Riding School Renaissance Vienna Hotel with a female friend. Our large room had twin beds which I must say were extremely comfortable. The large bathrooms were modern in design and the complimentary toiletries of good quality. The only negative points I had were that there were no tea/coffee making facilities in the room (and […] room service is expensive), and apart from news channels most other tv channels (music / documentaries) are all chargeable. I didn't eat at the hotel but used the bar which was reasonably priced for a city hotel. A great location for visiting the sights of Vienna with easy access to the local train lines. Read moreGenuine Expedia guest review
Only spent 1 night there, arriving in the late afternoon leaving before breakfast. However in the short time and at a quick glance the hotel looked lovely. The staff a reception were very friendly, the 3rd bed was brought up to the room within a few minutes. Spent a few minutes in the lobby waiting for friends and it did not take long for bar-staff […] to come asking if I would be wanting anything. Beds very comfy and the room very clean!!! Will stay again /recommend. Read moreGenuine Hotels.com guest review
"Great mid-range hotel"
Excellent breakfast, and ideal for getting around the City being very close to a station serving airport and underground network (particularly if you find the closest station entrance to the hotel!). Pool a bit disappointing, sauna fine but costs, and internet slow and expensive.Genuine Expedia guest review
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