All hotels in Vienna, Austria
1 room, 2 adults
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Ungargasse 60, Vienna, Vienna, 1030, Austria, ‏‎800-491-6126
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4.2 / 5Excellent

Score breakdown (from 304 reviews)

Average rating for:

  • Cleanliness
    4.3
  • Service
    4.1
  • Comfort
    4.2
  • Condition
    4.1
  • Neighborhood
    3.9

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Very convenient. Close to the Opera and museums."
Very enjoyable stay; great breakfast.
Genuine Hotels.com guest review
4 night trip Aug 15, 2013
Tom
CA
3.0 / 5Good
"Hotel review"
On the first evening we took a shower and after my partner I entered the bathroom and was greeted by a very wet floor,the shower door was not working. I advised the front desk and they said they will look into this I also asked for more towels as the floor was flooded after my shower. I was surprised that the 4 days of our stay no one looked at the shower and that I had to request extra towels from the maid every day. On the first 2 days of our stay we returned to our room at 4.30pm only to find out that it has still not been made up and had to spend a further 30 min in the bar waiting so that we could have a rest after a long day.
Genuine Expedia guest review
Other trip Aug 20, 2013
John
GB
4.0 / 5Excellent
"COMFORABLE BEDS AND EXCELLENT RECEPTION"
Beds to die for in clean well sized air conditioned rooms. Magnificent reception staff who managed to find our booking even though it had for some reason been booked in someone else name - so glad we could prove we had paid in advance and I had all the papers with me. They went over and beyond to sort this out and to provide us with the information we needed. Can recommend the breakfast/internet package as excellent value for money. Parking the car was a bit more expensive than expected - we advise you check rates before you go. Public areas are magnificent and hotel offers an oasis of calm in a busy city.
Genuine Hotels.com guest review
4 night family trip Jul 15, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great hotel"
Everything was wonderful. No complaints at all.
Genuine Hotels.com guest review
5 night trip Jul 5, 2013
A Traveler
GB
4.0 / 5Excellent
"My review"
My experience was OK. However, I don't really like this kind of hotel, but you (Expedia) don't appear to have a method of conveying what it is like.
Genuine Expedia guest review
Other trip Jul 5, 2013
A Traveler
GB
4.0 / 5Excellent
"Fantastic breakfast"
Clean and good sized rooms and bathrooms. hotel staff very friendly and helpful. Would recommend paying more for an inclusive buffet breakfast, fantastic choice from smoked salmon to bacon and eggs, lots of fresh fruit and pastries. We stayed in a deluxe king size bed room. The only reason I did not give a 5 star rating is that the rooms lacked personality, it was like a luxury Premier Inn with a swimming pool, garden fabulous food.
Genuine Expedia guest review
Other trip Jun 18, 2013
Fiona
GB
5.0 / 5Outstanding
"Great hotel in Vienna"
We stayed for two nights in one of the hotel's suites and loved our stay here. We had access to the lounge area in an adjacent building which was great. The breakfast had a wide range and by catching the 71 tram at the end of the road you were in to the central "ring" in ten minutes. Would not hesitate staying here again.
Genuine Expedia guest review
Other trip May 28, 2013
Anthony
GB
4.0 / 5Excellent
"Great base for seeing sights of beautiful Vienna"
We had a lovely three night stay. Slightly out of city centre but easily reached by taxi. Breakfast was excellent room clean and comfortable staff helpful. Enjoyed it perfect for short break.
Genuine Expedia guest review
Other trip May 26, 2013
Claire
GB
5.0 / 5Outstanding
"Surprisingly good"
We booked this expecting a relatively standard chain hotel at a pretty good price. In fact, it exceed all expectations. We had a 'club room', which is just across the driveway from the main building, I'm sure it was designed for business travellers, but was actually fantastic for families. The rooms are large and there is a 'club lounge' downstairs that provides extra space and free drinks, breakfast / snacks through the day. This was excellent for our 3-year old who could eat early if it suited, so we weren't rushed to find a restaurant at 5pm as is often the way. There was also free wifi in these rooms. The hotel location is also much better than it seems. It is a nice short walk to Belvedere and the Botanic gardens, it is next to the S-train line to the airport and city centre, but also a short walk to tram line 71 which goes straight to the museum district (and great fun for a 3-year old boy). The staff were very helpful, although it sometimes took a little wait to get hold of them. The only minor gripes were that as the rooms seemed more business oriented, there was no childrens' TV channels and the beds could have been bigger or a sofa / sofa-bed for children to sleep on. Being next to the S-train line, the rooms are also not very quiet.
Genuine Expedia guest review
Other trip May 23, 2013
JH
GB
4.0 / 5Excellent
"Great hotel with interesting history."
We only had a room and had no meals there. We were very pleasantly welcomed and were offered breakfast and internet facility in the room at a reduced price, which we decided not to have. We like to do what the locals do and find our own little places to eat. There was a BBQ most of the week in the grounds of the hotel for 30 euros and all you can eat, but again we did not use this facility, we wanted to mingle with the locals. We did not use the spa nor any other, except the internet facility by the reception area, free to use at anytime. This was very useful as we could check our return flight at no extra cost. We checked out well before the check out time of mid day, which meant that we used the Concierge. A very friendly and professional member of staff assisted us with the luggage for us to collect prior to our train to the airport. This hotel is very conveniently positioned, a walk to the centre but in a quiet Embassy quarter, convenient to get to the city and the extensive shopping area, the Opera House, the Belvedere and many more. The train Station is at the back and cost only 4 euro per person to take us to the airport, another big plus. We very much liked not only the location but the décor and the politeness of the staff too. Our only gripe is that the main picture of this hotel on Expedia, really does not do it justice.
Genuine Expedia guest review
Other trip May 21, 2013
Chandi
GB
4.0 / 5Excellent
"Nice hotel."
Quick and friendly service, Had a nice comfortable stay a little bit out of the way,but nice to travel on the trains.which are frequent and reliable.ate out every day so cannot advise on the food.Overall satisfied with the place.Very good for the price.
Genuine Expedia guest review
Other trip May 21, 2013
A Traveler
GB
3.0 / 5Good
"Vienna13"
Non smoking room was not available as requested. Alternative smoking room was not ready. Staff were very pleasant and helpful, apart from one grouchy bar lady Disappointed at hidden supplemental Euro7.50 charge for very basic sauna & steam room Reasonable location, enjoyed the stay, but will try somewhere else next time
Genuine Expedia guest review
Other trip May 19, 2013
Lawrence
GB
5.0 / 5Outstanding
"Riding School stay"
A class act in close proximity to central Vienna, rail and trams. Facilities are everything you would expect from a Renaissance hotel. Rooms were pleasant, on-site dining was excellent and staff were very obliging
Genuine Expedia guest review
Other trip May 15, 2013
Marcus
AU
5.0 / 5Outstanding
"Smart modern hotel for tourists and business users"
The room was large, clean, comfortable and quiet, the bathroom smart with efficient modern plumbing. The lifts to floor 7 were fast and smooth, and never more than a few seconds to wait. The staff were all polite, helpful and friendly. The breakfast offered loads of choice, with the coffee appearing almost instantly we sat down. The location had frequent tram links in two directions to different parts of the city centre, while the station for the airport train was right next door to the hotel. Walking into the city past embassies and smart offices and through the Stadpark took only 15-20 minutes.
Genuine Expedia guest review
Other trip May 14, 2013
Ben
GB
5.0 / 5Outstanding
"Vienna's finest stays at reasonable price too"
exceptional value with excellent food and service. the ambience of the riding school hotel is truly wonderful. breakfast is an exceptional buffet with so much choice.. fresh fruit, cooked food, jams, pastries, juices, smoked salmon (our fave), cheeses cold meats and more yes more. suggest you book a breakfast included rate. parking steep at 25 euros per 24 hours. wonderful staff particularly the filipinos inmthe restaurants. good wi fi connection in lobby. internet in room you gotta pay so suggest use wif fi downstairs. super location. it is a hotel that is well run very very clean and would stay there lots.(this was 3rd visit)
Genuine Expedia guest review
Other trip May 11, 2013
mark
CA
4.0 / 5Excellent
"Good hotel let down by no free Internet access"
Great position just outside city centre Great breakfast Competitive room rate But the one thing that spoilt my stay was no free Internet access. Aarrgghh!!! - providing it in a general guest area would have been sufficient. I refused to pay the charge extortionate rate for room WLAN, as in this age it should have been provided. Advice to the management: Charge everyone an extra 50c, maintaining revenue, and provide a free service to all.
Genuine Expedia guest review
Other trip Apr 9, 2013
A Traveler
GB
4.0 / 5Excellent
"Great weekend away"
Lovely hotel. Breakfast was fantastic and rooms very comfortable. Prices for Wifi were a little steep. Would have expected a hotel of this calibre to have free wifi. All in all a good place to stay. Staff not always as friendly as would have appreciated, but I would stay there again.
Genuine Expedia guest review
Other trip Apr 8, 2013
A Traveler
GB
5.0 / 5Outstanding
"Great hotel for visiting the sights of Vienna"
I stayed at the Imperial Riding School Renaissance Vienna Hotel with a female friend. Our large room had twin beds which I must say were extremely comfortable. The large bathrooms were modern in design and the complimentary toiletries of good quality. The only negative points I had were that there were no tea/coffee making facilities in the room (and room service is expensive), and apart from news channels most other tv channels (music / documentaries) are all chargeable. I didn't eat at the hotel but used the bar which was reasonably priced for a city hotel. A great location for visiting the sights of Vienna with easy access to the local train lines.
Genuine Expedia guest review
Other trip Apr 2, 2013
Helen
GB
5.0 / 5Outstanding
"Lovely Place"
Only spent 1 night there, arriving in the late afternoon leaving before breakfast. However in the short time and at a quick glance the hotel looked lovely. The staff a reception were very friendly, the 3rd bed was brought up to the room within a few minutes. Spent a few minutes in the lobby waiting for friends and it did not take long for bar-staff to come asking if I would be wanting anything. Beds very comfy and the room very clean!!! Will stay again /recommend.
Genuine Hotels.com guest review
1 night trip Mar 2, 2013
Muna
GB
4.0 / 5Excellent
"Great mid-range hotel"
Excellent breakfast, and ideal for getting around the City being very close to a station serving airport and underground network (particularly if you find the closest station entrance to the hotel!). Pool a bit disappointing, sauna fine but costs, and internet slow and expensive.
Genuine Expedia guest review
Other trip Mar 2, 2013
PL
GB
4.0 / 5Excellent
My hotel room on the ground floor was very tired: chipped paint work, loose carpet. In-room movies and internet use are very expensive. There is no WiFi in rooms, only in the lobby. In contrast, many Viennese cafes have free WiFi. I doubt the 4-star rating. Service was very good. The restaurant was not open twice when I went to use it -- a light meal in the (noisy) bar area was the only option.
Genuine Hotels.com guest review
1 night business trip Feb 12, 2013
A Traveler
AU
4.0 / 5Excellent
"Imperial riding school hotel"
Pros: -Hotel is in a very good location, next to the train station that is connected directly to the airport and very close to the historical part of town (tram 71 takes you there in less than 15 minutes). -Room are of a good size and very clean -Quiet hotel Cons -TV's in the rooms are old and channel reception is quite bad. -No wifi in the rooms and internet is charged at 16Euros per day at the reception -Staff have a very "Austrian" attitude which is not so customer friendly as one would expect in such a hotel
Genuine Expedia guest review
Other trip Jan 4, 2013
A Traveler
GB
4.0 / 5Excellent
"Great hotel, middling bathroom"
Excellent hotel and great food especially the included breakfast. The room was nothing special and the movie package was expensive. The only complaint is that the bathroom shower was too low to shower comfortably without taking the hand shower off the wall. Staff very helpful and sent our mail for us. Swimming pool a bit cold but very well maintained and great to have.
Genuine Expedia guest review
Other trip Dec 23, 2012
Tim
GB
4.0 / 5Excellent
"Hotel"
Reasonable hotel. Staff very freindly. Twenty minute walk from city centre but local trams get you there in five. Hotel could do with a little updating, a bit 1995 but served it's purpose. It's worth getting a package that includes breakfast as they charge €31.00 for full English. Over all, good value for money.
Genuine Expedia guest review
Other trip Dec 11, 2012
A Traveler
IE
3.0 / 5Good
"Didn't live up to its promise"
The staff were excellent, happy to help and they knew their stuff. The hotel exterior was nice but sadly the interior was shabby and there were stains on the wall and the TV didn't work properly - in addition the room that I received was no where near the quality of those in the photos. Also the view from my room was of a road and concrete wall. The location was pretty poor too, quite a way from the city centre and although trams passed close by I didn't find the public transport to the city centre very convienient.
Genuine Expedia guest review
Other trip Dec 10, 2012
Richard
GB
4.0 / 5Excellent
"warm and friendly staff make for a pleasant stay"
a spacious hotel which works hard to make your stay comfortable.good beds and reasonably sized rooms but small things missing like stationery.
Genuine Hotels.com guest review
Business trip Sep 29, 2012
A Traveler
GB
5.0 / 5Outstanding
"Excellent Hotel"
Absolutely excellent down to the last detail. Nothing was too much trouble for the staff and we were able to relax and enjoy our stay. We will definitely book this hotel again the next time we visit Vienna.
Genuine Expedia guest review
Other trip Sep 25, 2012
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good hotel, but room service is bad, dust."
The.hotel is big n well equipped, but the reception add the extra bed n cost without our pre approval. Beware! NO standard on room supplying, we have no kettle, tea n coffee n sugar n mugs in our room for entire 5 nights stay while others have all. Very disappointed in this part n feeling they do it purposely not to welcome us. Why so? The buffet breakfast is very good n serves good. Location is big far from most attractions.
Genuine Hotels.com guest review
5 night family trip Aug 16, 2015
A Traveler
HK
5.0 / 5Outstanding
Perfekt hotell till bra pris. Mycket bra frukost.
Genuine Hotels.com guest review
1 night family trip Jul 15, 2015
Anders
SE
5.0 / 5Outstanding
"Traumhaftes Hotel"
Zimmer waren klimatisiert, was bei der Hitze in Wien natürlich traumhaft war. Schwimmbad mit Liegewiese war toll. Frühstücksbuffet war abwechslungsreich und die dargebotenen Sachen immer frisch. Jederzeit wieder! Straßenbahn, Busverbindung und u-Bahn gleich in der Nähe
Genuine Hotels.com guest review
6 night trip Jul 16, 2015
Andrea
DE
4.0 / 5Excellent
"Net hotel buiten het centrum van Wenen"
Met gezin vier dagen gelogeerd, goed hotel mooie kamer minpunt dure wifi
Genuine Hotels.com guest review
4 night romance trip Jul 15, 2015
August
NL
5.0 / 5Outstanding
"Ideal auf vielen Ebenen"
einfach schlichtweg TOLL! - Dies vor allem wegen Up-grade vor Ort zur Junior Suite der sich wirklich lohnt.
Genuine Hotels.com guest review
9 night romance trip Jul 8, 2015
Kurt
CH
4.0 / 5Excellent
"良いホテル"
朝食付きプランで一泊しました。全体的には部屋もきれいで、朝食の種類も多かったです。朝食はテラスで食べることが出来て、天気も良かったので気持ちが良かったです。今回は、利用しませんでしたが、サウナ、プールもあります。昔の王室の乗馬学校だったと思いますが、いまも馬がいるのかはわかりませんでした。マイナス点としては、街の中心部から少し離れていることでしょうか。それでもカールスプラッツからトラムで10分弱で行くことが出来ます。
Genuine Hotels.com guest review
1 night family trip Jul 1, 2015
Satoru
JP
3.0 / 5Good
"Ikke for barnefamilier."
Kjempegod mottakelse. Bagasjen ble båret fra bilen og inn på rommet. God seng og god frokost. Mye eldre folk på hotellet så det var litt kjedelig for barna, spesielt at det alltid var så mye eldre i bassenget som måtte tas hensyn til. Bare en dusj i garderoben. Litt usentralt.
Genuine Hotels.com guest review
3 night family trip Jun 19, 2015
A Traveler
NO
5.0 / 5Outstanding
"재방문 의사 있음"
비엔나 컨벤션 센터에 유반을 타고 다니기도 편리했으며, 벨베데레 궁전 근처에 위치해 주요 관광지와도 접근성이 좋았음 대체로 만족이나, 7시 넘어서도 호텔 로비 청소를 하는 모습은 좀 별루였음
Genuine Hotels.com guest review
4 night business trip Jun 1, 2015
A Traveler
KR
4.0 / 5Excellent
"Dejligt, men lidt langt fra centrum"
Meget tæt på tog og kort tid til lufthavne. Ca 2km gåtur til centrum Poolen er lidt en skuffelse, da den er indendørs.
Genuine Hotels.com guest review
2 night trip with friends Jun 3, 2015
A Traveler
DK
5.0 / 5Outstanding
"Kan ikke bli bedre!"
Helt fantastisk hotell! Alt. Eneste problemet er frokosten. Vanskelig å forlate!!
Genuine Hotels.com guest review
3 night business trip May 26, 2015
Kristian
NO
4.0 / 5Excellent
"Sentralt."
Bra hotell. Dyr wifi.
Genuine Hotels.com guest review
3 night trip May 22, 2015
Olav
NO
4.0 / 5Excellent
"Schönes Hotel mit sehr guter Verkehrsanbindung"
Sehr schönes Zimmer, freundliches und zuvorkommendes Personal. Reichhaltiges Frühstück, für jeden Geschmack etwas dabei. Würde bei unserem nächsten Wien Trip dieses Hotel wieder buchen. Schöner Pool!
Genuine Expedia guest review
Other trip May 19, 2015
Nicole
DE
5.0 / 5Outstanding
"Qualité prix super"
Qualité Prix super
Genuine Hotels.com guest review
2 night trip with friends May 15, 2015
Jacques
CH
4.0 / 5Excellent
"great swimming pool"
We just stayed there for one night, leaving very early in the morning. Although we arrived quite late, we could still use the large hotel pool after 22pm. Some small local restaurants are in walking distance.
Genuine Hotels.com guest review
1 night romance trip May 3, 2015
Thomas
DE
5.0 / 5Outstanding
"Ожидания оправдались!"
Замечательный отель. Если есть возможность берите бизнес-сьют. Отдельно хочется похвалить Империал клуб в отеле. Прекрасный хамам, а вот сауна все время занята посетителями фитнес-клуба (он на территории отеля), да и вечером ресторан как то странно работал, но мы прекрасно проводили время в клубе с закусками и шампанским. Крепкая 4-ка.
Genuine Hotels.com guest review
3 night family trip May 1, 2015
Dmitry
RU
5.0 / 5Outstanding
"Wien in angemessenem Ambiente - Kaiserlich schön !"
Wochenendtrip im schönen Wien im gehobenen Hotel. Wir waren begeistert von der Auswahl zum Frühstück und dem netten Service. Der Pool ist schön nach langem Sightseeing zur Entspannung. Ruhiges Zimmer mit Kingsize Bett - obwohl zur Strasse hin kein Lärmproblem. Das Restaurant haben wir leider nicht getestet, da es in Wien viel zu viele Spezialitäten zum Probieren gab. Das Hotel ist eine Empfehlung wert !
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
Armin
DE
4.0 / 5Excellent
"It was not good present for birthday"
The stay was a birthday gift for my friend. When booking (one month before the stay), I wanted a room on a higher floor (I wrote that it was a birthday gift). But ... I got a room on the ground floor, right next to the elevator and reception => big noise. Because of the noise it was impossible to sleep. I was tired from the weekend. We did not sleep. The pool was cold. The air temperature also. An unpleasant environment in pool area. Breakfast was perfect. Great menu and very very very professional staff for breakfast!!!!!!! The hotel was full and the staff at breakfast yet perfect. Good location, close to the center. In my professional life I do hotels mystery shopping and hotels that I evaluated themselves 3. Many of the details wrong! This was not the best birthday present, bud some was fine.
Genuine Hotels.com guest review
2 night romance trip May 1, 2015
Miroslava
CZ
4.0 / 5Excellent
"Excentré du centre ville, pti dej top!"
Chambres propres, spacieuses et petit déjeuner très bon et très complet, avec amplitude horaire très appréciable. Toutefois hôtel un peu excentré (sauf pr aller à l'aéroport, train en face!), vue sur les rails de train décevant, piscine froide et obligation de passer dans le hall pour y accéder, il a fallu réclamer des peignoirs à la réception (dommage qu ils ne soient pas mis directement en chambre), une petite bouilloire en chambre serait appréciée. Personnel aimable et bel intérieur.
Genuine Hotels.com guest review
3 night romance trip Apr 16, 2015
A Traveler
FR
4.0 / 5Excellent
Der gesamte Poolbereich ist leider sehr eng, angefangen von den Umkleiden - und das Wasser war mir zu kalt.... ansonsten ein super Hotel in sehr guter Lage (S-Bahn in unmittelbarer Nähe)
Genuine Expedia guest review
Other trip Feb 24, 2015
Pam
DE
3.0 / 5Good
"Der Name verspricht mehr....."
Im Großen und Ganzen war alles ok. Frühstück war klasse. Unser Zimmer war nichts besonderes, insgesamt war die Ausstattung einfach, die Badezimmertüre abgenutzt, die Toilette altmodisch.....vom Marriott hatte ich mir mehr versprochen. Dummerweise haben wir zudem auch noch ein Raucherzimmer genommen. Solch einen widerlichen Geruch in einem Hotelzimmer hatte ich noch NIE und schon oft habe ich in einem Raucherzimmer genächtigt. Das war wirklich fies. Richtig lüften konnte man nicht, da das Fenster nur zu ca. 5-10 cm zu öffnen war. Ein Schnäppchen war es nicht, aber dafür war man halt auch in Wien. Beim Auschecken wurde nicht gefragt, ob man zufrieden war. Also das "nette Abschluss-Wort" fehlte. Evtl. würde ich bei meinem nächsten Wien-Besuch ein anderes Hotel wählen......
Genuine Expedia guest review
Other trip Jan 28, 2015
A Traveler
DE
5.0 / 5Outstanding
"Ottimo hotel vicino al castello del Belvedere"
Ottimo hotel ben servito dai mezzi pubblici (Tram 71 per il centro e connessione con U-Bahn Karlplatz, Tram O per il Prater). Arrivando dall'aeroporto con la linea S c'è la fermata comodissima Rennweg a pochi passi. Il personale non sempre è cortese (abbiamo chiesto degli asciugamani in più che sono arrivati solo il terzo giorno!) ma l'hotel è buono. La piscina è troppo fredda, mentre la colazione è ottima (meglio optare per le tariffe con colazione inclusa!). Vi suggerisco poi una cena alla birreria SALM BRAU.
Genuine Hotels.com guest review
4 night family trip Jan 3, 2015
A Traveler
IT
3.0 / 5Good
"Klein aber fein! Leider auch ein paar Mängel"
Kleine Zimmer mit sehr kleinem Fernseher! Kleiner Pool dafür große Liegewiese! Leider wird die Badeeinrichtung auch von Einheimischen genutzt und so kann man zB bei Aqua Fitness das Schwimmbad nicht benutzen! Es gibt noch kleine Sauna und Dampfbad und einen Fitnessraum (der ist recht gut)! Im Zimmer (Besuch im Winter) war es sehr warm und man konnte die Temperatur nicht herabstellen! Das war ärgerlich. Das Frühstück war ausgezeichnet und ließ keine Wünsche offen! Es empfiehlt sich früh dafür aufzustehen! Internet WiFi gibts zum Wucherpreis und das ist nicht mehr zeitgemäß! Besonders ärgerlich war auch die Zimmerreinigung, denn diese öffnen einfach schon um 8 das Zimmer und schauen herein! Das war dann täglich usus und zwar mehrmals über den Vormittag verteilt! Also kein Hotel für Langschläfer!!! Es scheint, als ob nicht abgesprochen wird wann der Gast zum Frühstück geht oder den Schlüssel hinterlegt! Wirklich ärgerlich!
Genuine Hotels.com guest review
3 night romance trip Dec 19, 2014
Adrian
AT
5.0 / 5Outstanding
"פינוק אמיתי"
מלון מקסים ומפנק
Genuine Hotels.com guest review
3 night romance trip Dec 31, 2014
dolly
IL
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