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"auh."Reviewed by a Hotels.com guest on Feb 26, 2013
better than across streets motel, but not as good as quality inn. its just the beds in less expensive motels are hard! and ones that have pillow top beds wont let you have them when you have a pet with you. breakfast was good, clean room, tv worked, another client in motel their microwave was broke but was corrected right away. just like when i complained about....a man that came into parking lot and was yelling for a lady who was staying here, and when she didnt responde, he knocked on a door. then still yelled for here AT 02:30 AM!!! i told front desk and they corrected it.
"Terrible management"Reviewed by a Hotels.com guest on Dec 18, 2012
The manager on duty was very rude to my children which made us feel very uncomfortable there. On the other hand, the lady who was working the desk the following morning was very helpful and kind
"JUST OVERNIGHT"Reviewed by a Hotels.com guest on Dec 4, 2012
We just stayed overnight on our way to Arkansas. It was convenient and easy to get to from the highway. There were a couple of places open for supper that were close even at 9:30pm. The staff was very courteous from check-in to check-out.
"Bed was most comfortable hotel bed I've slept on!"Reviewed by a Hotels.com guest on Oct 23, 2012
Quaint, but kept up-to-date without spoiling the charm. Only issue was we had a non-smoking room & the guests in the next room gathered several patio chairs together & sat outside their room (and ours) smoking continually. Everytime we opened our door, it filled with smoke.
"Close to work / Resturants / Stores"Reviewed by a Hotels.com guest on Jul 25, 2012
Nice quite place. The owners / staff are very friendly, helpful and courteous. I would stay there again and recommend it.
"Mostly Positive, Few Negatives."
It was a very pleasant stay. I found the room to be very cozy and comfortable and able to meet all my needs. My only complaints are that almost every day of my stay I had to go to the front desk to get new key cards for my room. They will work for a while and then they will just stop working. However, the front desk is always open and I'm a fit and […] active person so it's not that big of a deal. The other complaint, and I'm sure it was just a rare accident, I was charged twice for one of the nights. I brought it to their attention and they were very apologetic and prompt and the matter was solved very quickly. Other than that, I would more than likely choose to stay at this hotel again if I ever come back to Springfield, MO. Read moreGenuine Expedia guest review
"Great location-Easy hiway access"
This hotel is located very conveniently to the hospital and many food options, The Staff were very helpful and kind. Amanda, the desk clerk was very helpful. The room was very comfortable. Do not rely on the reviews for 2011, the hotel has been remodeled, apparently, because all was clean and new. The only downside that I can come up with is if you […] are on the hiway side of the hotel there is light traffic noise. Read moreGenuine Expedia guest review
"Great stay for the price"
Spacious, comfortable, and very reasonably priced. What is NOT to like?Genuine Hotels.com guest review
We enjoyed it very much. The staff was very helpful and friendly. Their breakfast was good and it was conveniently located to meet our needs.Genuine Hotels.com guest review
"nice place"
We had a clean room with nice amenities. Desk clerk was on phone (understand) but then left two of us waiting to check in...came back offered no explanation which I thought was strange. Nice place to stay though.Genuine Hotels.com guest review
"Small hotel, large rooms!"
This is the perfect hotel at the right price, especially if you are staying in Springfield for medical reasons. Cox is next door, and Mercy is straight up National. Ask about the medical rate. We found the room to be roomy and very clean. It had everything we needed, including a microwave and mini-refrigerator. We weren't able to use the pool, but it […] also looked clean. There is a nice gazebo and an outdoor grill. The staff was exceptionally polite and helpful. I will definitely stay there again. Read moreGenuine Expedia guest review
Didn't eat the breakfast so can't comment on that but overall was a good clean place to stay, not fancy but clean and comfortable.... It was a little smaller in person than looked on the website, but was ok... Also didn't swim in pool but pool was very small..Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice for the price"
It was good the room was large. We were upgraded to a larger room but the fridge was being defrosted. We didn't care since we didn't need it. The internet was not working when we arrived. The front desk reset the router but it still didn't work. We gave up and went to sleep. It worked the next morning. Laundry was no charge. Good value but the hotel […] was run down in some areas. I would still stay there especially if we had the larger room. Read moreGenuine Hotels.com guest review
"Close to the college that we checked out."
My family & I enjoyed a one-night stay. We especially loved the continental breakfast. The only thing that happened was I bought two rooms because we have 5 adults in our family. I just wished I would have known that there was a love seat in the rooms that folded into a bed, then I would have only gotten 1 room instead of 2. Quality of service was very […] good. We had a problem with the toilet getting plugged, so we called down to the desk and the lady brought us up a plunger as soon as she found one. There were no problems after that. We all had a restful night. Thank you. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
it was a very clean hotel. The room was a bit small but all in all a wonderful hotel.Genuine Hotels.com guest review
"Good place to stay for the price"
Over all was good. The price was good. The location was good. I would stay here again. The one thing I saw that they could do a better job on is sweeping the outside sidewalks and stairs. I saw the same cig butts and debris on the ground the 4 days I stayed here.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Very nice hotel,rooms were clean,the staff very nice,nice breakfast.My family and I stayed for 6 days and would stay againGenuine Hotels.com guest review
The road near the hotel was very confusing. We came from 44 and the intersection can be described as an x. Very strange.Genuine Hotels.com guest review
This was the cleanist hotel we have ever stayed in. It was easy to reach from the main throughfair. The staff was extremely helpful and went out of their way to make our stay pleasant. Was a great place to stay as we passed through the area with 4 children ages 3-10. The breakfast was a huge plus and the staff made sure that even the late comers were […] able to select from a wide variety of entrees. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to Hospital"
Staff very friendly and helpful. Nice having a full breakfast. Very convient and the price was fantastic!!!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"The stay was fine"
They allow dogs and I did see a flea on my bed.Genuine Hotels.com guest review
"Satisfactory for five"
We had a nice overnight stay on our way to another destination. The staff was super friendly and bent over backwards to do things for us and the other guests. Because the hotel was older, my family was pleasantly surprised at the spacious room. Everything looked great except the bathroom floor, which, I have to say, was filthy. I think it was just overlooked […] in cleaning, as the shower and toilet were clean. The amenities were impressive. Guests could barbeque by the pool-just bring your food, they had everything else! Read moreGenuine Hotels.com guest review
"You get what you pay for"
Low rates and got exactly what I paid for. Expectations not met, suite with no silverware or dishes, plastic glasses. Almost have to stand in the tub to close the bathroom door.Genuine Hotels.com guest review
"what a bargain"
for the price...I must say it was great!! very spacious and convienant.Genuine Hotels.com guest review
The hotel was very quiet--friendly staff. Beds were not comfortable.Genuine Hotels.com guest review
"Best deal in town."
Good area. Nice staff. Big rooms. Outstanding breakfast. They have the usual waffle, cereal, fruit, and eggs, biscuits and gravy, sausage, hash browns. Free washer and dryer. And you still get a pool. Will always stay here when in Springfield. Sorry they are only in Springfield. I would stay at Arbor Suites anywhere I could.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Pleasantly surprised"
The room was large with a full kitchen. We were expecting a normal hotel room, instead it was a little cottage. The air conditioning was very cold and the pool and hot tub were nice. The staff was great.Genuine Hotels.com guest review
"handy"
A bit dated, but clean. Room was a good value - 2 doubles and a double fold out sofa gave us lots of room. Nice linens. Pool needs a bit of attention: drain cover loose. Room faced highway, but noise not a problem. Breakfast fine, but (as often the case) served in a corner so that people get in each other's way. Easily accessable location. One staircase […] a bit of a tripping hazzard. Read moreGenuine Expedia guest review
"clean rooms and friendly staff"
We were very suprised and pleased with this hotel. The rooms were pretty clean and roomy. Were very pleased with the continental breakfast. They had cold cereal, oatmeal, bagels, toast, biscuits, biscuits and gravy, scrambled eggs, hash browns, and a hot waffle maker for fresh waffles. The hotel was just off the expressway and easy to find. The staff […] was exceptionally nice-both the front desk people we dealt with and the cleaning staff we ran into. The only thing that could be improved, with in their control, was that the room was non-smoking and there was a faint smoke smell. I don't know if that was because linens are washed together or what. It was not overwhelming though. Read moreGenuine Hotels.com guest review
"hospital is so close."
excellent facility. close to hospital and a great mini breakfast.Genuine Expedia guest review
"affordable and close to event"
the first night we froze as the beds only have sheets on them. The second night in a different room, (we left and came back for a second night later) we asked for blankets up front but the shower had Zero water pressure and kept changing temperatures on its on from very cold to scalding hot. Overall it was a good hotel for the money.Genuine Hotels.com guest review
"smelled horrible"
We requested a non-smoking room, and it even said it was non-smoking on the door, but the room absolutely reeked on smoke, so much so that my throat felt raw. There were cigarette burns on the sides of the bath tub, too. Overall, the room wasn't really clean. We were pleasantly surprised, though, that even thou we were right next to the freeway, the […] room was very quiet. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Comfortable, Affordable, Secure"
Arbor Suites Medical Mile is right off the Highway 60 exit, a very easy on/off. The location is safe, by that I mean I wasn't worried that someone would break into my vehicle or anything like that. We stayed there one night for a business trip. It was very nice considering the low price we paid for the room. The staff in the lobby were friendly and […] easily available. They also had a decent hot breakfast. Their parking lot was pretty conservative; we had a 16ft trailer and it was difficult to find an out of the way place to park it. I would definitely stay there again. Read moreGenuine Expedia guest review
we liked it very much.Genuine Hotels.com guest review
ExcellentGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great for 6 people"
Very inexpensive for a nice locationGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Awesome!"
Great loved it, great price great place to stay.Genuine Hotels.com guest review
"Superb & Reasonably priced!"
I travel professionally - what that normally means is that I spend the majority of my time in 5 Star+ hotels internationally. So when I rate this hotel - which is bargain priced and well located for Springfield as a "5" overall, that means something.... The staff was superb - the location was a bit noisy but not so much so that it interrupted sleep... […] The big thing for me is that the staff is customer based... and they were exceptional... from the front desk staff to the cleaning staff.... super customer oriented and willing to help out anyway they could - It took one phone call for the front desk to authorize us a late checkout - which m family ended up not needing - but the care of the staff is there... Thanks again for a very economical and comfortable stay! Read moreGenuine Expedia guest review
"Great Staff and Had a Great Night's Sleep"
This is great place to stay. Very easy to navigate the city from this location.Genuine Expedia guest review
"Visit old friends"
Beds were uncomfortable - too soft. Graet pool for kids, breakfast was excellent, as well as front desk service.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great place to stay"
No problems. Staff was super friendly. I needed a place to sleep on a drive cross country. It was perfect.Genuine Expedia guest review
needs more parkingGenuine Hotels.com guest review
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