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Situated in the heart of Sydney, Oaks Hyde Park Plaza, a family-friendly apartment, is within walking distance of ANZAC War Memorial, Stanley Street, and Hyde Park. Also nearby are World Square Shopping Centre and The Galeries Victoria.
Oaks Hyde Park Plaza has an outdoor pool, a spa tub, and a sauna. High-speed (wired) Internet access is available in public areas (surcharges apply). Business amenities at this 4-star property include a business center, limo/town car service, and audiovisual equipment. Additional amenities include a rooftop terrace, a fitness facility, and laundry facilities. For a surcharge, guests have access to a shuttle from the hotel to the airport (available on request). Guest parking is available on a limited first-come, first-served basis (surcharge).
The 174 air-conditioned guestrooms at Oaks Hyde Park Plaza include coffee/tea makers and hair dryers. Wired high-speed Internet access (surcharge) is provided. All accommodations provide complimentary newspapers and direct-dial phones. Bathrooms offer showers and complimentary toiletries. All units have kitchenettes with refrigerators. Additional amenities include irons/ironing boards and windows that open. In addition, housekeeping is offered daily and amenities available on request include wake-up calls.
Was very disappointed. We arrived at 1.30 check-in was 2 so fair enough that we couldn't go to our room. We arrived back at 4 and the lady serving us didn't even know that we had already check in even after asking our reservation name. We went to our room and the air con was broken. It was stifling hot. Also we booked for 2 single bed but there was […] only one double. When we called about it we were told that they didn't not realise that the air-con was broken, even though the windows were open. It's took them 2hrs to find fan. They couldn't move us from our room as they were booked out. But they could move us the next night. The staff didn't seem sincere with there apologies and didn't make us feel any happier about the situation. Overall, if the customer service, them actually making us feel welcome was better we wouldn't have been so upset but they just seemed not to care. This wasn't the first time that we have stayed with Oaks we are usually so happy with there hotels and staff, we were expecting such a high standard especially in the heart of Sydney. Read moreGenuine Expedia guest review
"Ok but tired room"
Good location however the room was very dated.Genuine Hotels.com guest review
The evening that I arrived was a day after the Mardi Gras - 3 March 2013. The room allocated to me was on the 2nd floor room 204 facing the main road, air condition was not working and rather in a run down shape. I asked at the receptionist for another room but was told there was none available but she would leave a message for the morning staff to […] do the room switch. I suffered one night of sleepless sleep amidst the traffic noise and no air condition. I do believe I was disadvantaged and felt bullied, perhaps because I was Asian. Could you convey this to the management? Read moreGenuine Hotels.com guest review
"Rather ghetto, but can't deny the great location."
The hotel was a very convenient walk from the museum train station, one of the main reasons I booked there. The condition of the hotel was, well, less than stellar. It sure is amazing what good pictures can do to sell a place. The lift looked straight out of the 40's, buttons chipped and lights burned out. My room was 815, and as soon as you step in […] you might as well trip over the bed. It was a very firm mattress, and the entertainment system required a knowledge of a WWII enigma decoder. The view was possibly as bad as you could get, with the back alley and a construction motorised lift that made the most horrible noise when it was in use...7AM; a front desk wake-up call was not required. Alas, the location was still the most important part as it was right on hyde park, the hop-on-hop-off stop was right near by. Compared to other Oaks properties this one needs a serious face-lift. I'd stay there again if I had no other option, by might try for a better room. Read moreGenuine Hotels.com guest review
A bit funny with the aircon asit was very hot thru the whole day, even at nights and with minimum temperature!Genuine Hotels.com guest review
tired rooms no swimming pool as being long term repaired advertised with pool.Genuine Hotels.com guest review
"70s hotel updated"
first time at this hotel,,not overly impressed with entrance,,,slow elevators( only two for about 20 floors of accom.)and the corridors made me expect the worse(drab and dated) but the rooms were freshly refurbished ,new bathrooms and a reasonable kitchenette.....close to oxford st. so plenty of supermarket for cooking supplies or food outlet, etc...Bed […] was a bit firm for my liking and my room faced away from the main intersection so I had a quiet night...so once in your room ..a reasonably priced, clean, comfortable hotel. Read moreGenuine Hotels.com guest review
"Barely 3.5 stars"
One of the two elevators was broken The one working elevator was very slow The whole hotel was very tired and scruffy No plug for the bathroom basin Fire-alarm false alarm and sent back to our rooms with the alarm continuing for some time - what would have happened if there was an emergency during this time! No breakfast restaurant The swimming pool […] on the roof was 6ft x 8ft - a big bath. Website picture mis-represents reality Read moreGenuine Expedia guest review
"Happy Visitor from the Bush"
The room was very functional and extremely accessible to both the city and surrounding attractions of Sydney......Beds were comfortable and the staff helpfulGenuine Expedia guest review
"Close to sights"
when we opened our room all we could smell was cigarette. Smoke with all the signs around about NO SMOKING there was someone in there room smoking we let the desk no but nothing was done all they said was we will have to put a note under there door sorry (not good enough) but apart from that the stay was not to bad if we stayed there again maybe another […] level might be better its a little old we think they need a little renovation like the carpets in room need to be replaced or restretched,we have stayed there about 10 yrs ago & nothing has changed it's a shame as its in a good location & staff are very friendly. Read moreGenuine Hotels.com guest review
"Oaks Hyde Park"
Service very friendly. We could not access the room on two occassions as the keys were not working. After returning to reception twice, they finally worked. We specifically asked for twin beds which we did not get and it was not mentioned at check-in. There were no wine or champagne glasses and only two mis-matched tumblers, We had a lovely view looking […] over Hyde Park and it is a very convenient location.The rooms and furnishings are very old but it appears that they are being re-furbished. Read moreGenuine Expedia guest review
"Central and interesting"
Although it took 2 days to get a missing light bulb replaced, the location was ideal. It is a very short WALK from the Museum Train Station at which the Airport train stops. It is a short walk to the Museum and to the Art Gallery. It is but blocks to City Centre and we even walked to Circular Quay. THe furnishings were comfortable and the kitchen excellent. […] There were grocery stores near by and Transit to Bondi, Kings Road and other areas of interest stopped within a block. Read moreGenuine Hotels.com guest review
The only critisism I have is the air conditioning, it was very noisy. The staff was very polite and friendly and the hotel is in a great location. We had a grate view and enjoyed our stay.Genuine Expedia guest review
There was maintenance on the top floor pool happening with jack hammering from 8am to 4pm. The pool closure and maintenance wasn't included on the website when booking this room. The car park is diabolically small.Genuine Expedia guest review
Not bad needs a bit of tlc but okGenuine Hotels.com guest review
"Oaks Hyde Park Plaza"
The room was very run down. The walls were scuffed and dirty. The bathroom was very old and dilapidated. The coach was old and dirty looking and we placed a towel over it to sit on it. For a hotel that claimed to be 4.5 stars, we were all very disappointed and I would definitely not stay there again. The only positive was the staff who were very helpful […] and friendly. Read moreGenuine Expedia guest review
"Clean and convenient; economical."
Central to nearly everything that you needed in the city. A bit dated in furnishing, etc, and the hallways needed painting. The carpet were also very stained but that didn't detract from a pleasant stay.Genuine Hotels.com guest review
Not a good experience. Found all pools and roof top where closed on arrival. Had to put up with an annoying noise like a low hum all day and night. When I asked for something to be done I was told we don't hav a maintenance person on call. Oaks didn't offer a room change or offered any appology. made for sleepless nights. Room had a large mould stain […] on the wall and a large chip in bath/shower. Read moreGenuine Hotels.com guest review
the motel is getting old,needs a refurb.very close to the cbd,easy accses to evrything.Genuine Expedia guest review
I stayed in two rooms: the first, upon my arrival was quite pleasant, quiet, with a nice view, unfortunately the water evacuation pipe of the air con was clogged with the consequence of water dripping on the carpet of the floor. This couldn’t get fixed, the staff was great and gave me one of their best room which was absolutely splendid, looked like […] new! Read moreGenuine Expedia guest review
"Sydney a Beatiful City"
Enjoyed our stay at Oaks Hyde Park Plaza very much; the front desk attendants were very gratious and helpful: the location was wonderful,the room was large, quiet and comfortable, walking distance to the heart of the city, shopping centers, and restaurntes;the public transport is very good: We loved Sidney very muchGenuine Hotels.com guest review
"Old and run down"
Pictures on the internet create the image of a modern hotel, in reality it is very old and reminded me of a hostel in a bad area. no shower curtains, our bed was broken, fridge was rusty, air condistioning sounded like a train, sofa was broken as well as stains on the sofa. the staff also told me there was no wireless at the hotel, even though in the […] room it said there was. - so staff dont know the specifics of the hotel Also heard front desk staff make negative comments about other guests terrible !!!!!!! Read moreGenuine Expedia guest review
"Great location but hotel needs TLC"
The location of hotel and the view over looking the park was amazing however key swipes to get inside the room is difficult (as in it won't work had to get reception to open our door each time we went out) a lot of space in the room but the furniture is old and not maintained also air con would not work and was unable to change rooms. I would consider […] the hotel a low 3 star not 4 as we were advised. Read moreGenuine Hotels.com guest review
"Handy Position to City."
Handy position to the City amenities. It is not advisable to be accommodated on the 14 floor as there is hotel maintenance happening on the 15 floor and the concrete drill started at 8am on weekday mornings and vibrates through the room.Genuine Expedia guest review
"A little tired"
I guess for the cheap price we got cheap digs...Old worn out tv, balcony full of rennovators junk, bathroom fan noisy, leaky toilets. However it was clean and serviced on the 3rdday0of our stay...just a tired old hotel in a busy part of Sydney...I guess our cmfort weasn't all that important to them.Genuine Expedia guest review
"Great Place to Stay"
I enjoy my stay at the Oaks Hyde Park Plaza,it was so close in the city. My friends loved the gym & the view from the top floor.Genuine Expedia guest review
"new bed reqiured"
l stay at this hotel,whenever l visit SYD, twice l aksed for a high floor and dint not get it , l even rang the day before arriving ,and was told only the 5th flor is free, reason been which l found out this hotel has long team resendents livin ghter e now , only 75% is hotel rental ,antoer thing to be aware of the beds l was in was well worn out , […] and to soft ened up with back discomfort Read moreGenuine Expedia guest review
"great for space or longer stay"
The room was a 3 and a half star and was not just a room - but a seperate bathroom, kitchentte, two single beds and seating area and then another double bedroom; it could have taken a family of four easily. Great for space and amenities. Clean but not luxurious. I deal family or longer stay option. Reception staff friendly. Good central location.Genuine Expedia guest review
"Great location, hotel needs updating"
When we first checked into the hotel we were rather dismayed by the dated appearance of the hotel and the serviced apartment. It can definitely do with bit of sprucing up. The service was fine but bare-bones, don't except any bell-boy or luggage services. Everything is pretty much DIY. That said, the apartment was clean and spacious, and the kitchen […] was very useful. After three nights there, it did feel a bit like a home! Location was fantastic as well, we were able to walk everywhere. It's smack in the middle of Surrey Hills and we were able to get to Darling Harbour, Sydney Opera House and even King's Cross on foot. Just ignore the much fancier Pullman next-door and you'll feel better about this hotel. Read moreGenuine Hotels.com guest review
Restaurants are a good walk from the hotel and many things are closed. For a large city, we were surprised at how early things close! We stayed at this hotel on our trip North to Cairns and on our return to Melbourne. Both were brief stays and suited our purpose - with our 2 girls. We had a room with a Queen and 2 single beds.Genuine Hotels.com guest review
"Good local, for both opera house and darling harbo"
Really good hotel, had a room with a kitchen, a view of the city, and very reasonably pricedGenuine Hotels.com guest review
"great location, bargain price"
The location of this hotel is premium, right at the center of the city and next to Hyde park. All major tourist attractions are within 20-min walking distances. Clean and spacious rooms are equipped with all kitchen facilities. If you get it at a reasonable price, it is really a bargain.Genuine Hotels.com guest review
"Nice hotel - king beds"
We enjoyed this hotel as it had King beds (difficult to find in Australia!) and a separate room for our children. Good price too for what you get.Genuine Hotels.com guest review
"Our autumn stay in Sydney."
Overall we had a great experience. The hotel staff were friendly and helpful. The room was clean and tidy, the bed got made and the towels replaced everyday. The aircon kept us nice and cool. The kitchen was well appointed, clean and modern, although the ironing board could have done with being retired and replaced. The bathroom was also very clean […] and tidy. We did find the bed a little hard for our liking, but spacious and clean. We had a very pleasant take away meal from the Thai restaurant, which has direct access from the hotel lobby. We felt we got what we paid for, a comfortable tidy room close to the sights of Sydney. Read moreGenuine Expedia guest review
"Good location near Hyde Park"
Before travel, I had noticed there were comments about the room maintenance especially water tap which can't close it tightly. Water dipping noise all night long. Room door key sensor not sensitive enough. It takes time to open the door. Budget hotel standard! Genrally the location is good and convenience too.Genuine Hotels.com guest review
"Hyde Park Plaza Sydney"
Central location .Good service AND GOOD PRICE .Clean room and good restaurant made it an attractive option. Will return.Genuine Hotels.com guest review
"Weekend away with the girls"
I booked a 2 bedroom hotel room for 2 nights. The room was very old, and way too noisy. If you dislike noise, do not book this hotel. It's location is great, but if you want a good nights sleep, you will need ear plugs. it is located on one of the busiest intersections in Sydney, you will hear motorbikes roaring, sirens blaring and you will hardly get […] any sleep. The beds were comfortable. Overall, the room was cramped, one small bathroom, the air-conditioning did not work very well, not at all ike the picture on the website. Will not stay again. Read moreGenuine Expedia guest review
Because we didn't spend much time in our room I felt the hotel was adequate, the room was clean the staff were very friendly and helpful, the bed was good the water was hot and the airconditioning worked well.The place needs a refurbish we had an old style TV not a flat screen, and the hallways had a very musty stale tobacco smell.Genuine Expedia guest review
"Want be staying there again 1 star"
In the photos looked beautiful when we got the was a bad smell the rooms were dirty ripped couches we booked a room for 4 to towels no shampoo very noise.. The staff was nice but didnt even know what a street directer was ..... i want be stay there againGenuine Expedia guest review
"Romantic Gettaway for my wifes birthday."
Hotel is getting quite run down, the beds were saggy and uncomfortable. We had a garbage shute outside our room (710) and the smell of rotten garbage drifted into our room which was quite unpleasant. All the taps in the bathroom dripped indicating a lack of overall maintanence. Road noise was very noticable needs double glazing. Great location though, […] easy walk to Stanley st restuarants etc. Read moreGenuine Expedia guest review
"Oaks Hyde Park Plaza - good central location"
Great location within easy walking distance to Botanical Gardens, Central Quays, Bridge and Opera House. Good ameneties at hotel and very comfortable, but a little tired in places and in need of update.Genuine Hotels.com guest review
"Great Location, Needs renovation"
The Oaks Hyde Park Plaza is in aperfect location. It;s close enough to major attractions and never had to use public transit to places likethe Opera House, Botannical Gardens, the Harbour, Central Quay or shopping. The room was large with a kitchenette. The room itself was in need of a major fix up. Even as little as a paint job would have made it better […] and the carpet had a lot of stains. The daily maid serviice was inconsistent. The floors were never claeaned or swept or furniture dusted ( you can see the dust collecting on the furniture on a daily basis) No ice machine although there is a sign for one. The best part was the rooftop pool, hot tub and gym. Great view. If it hadn't been for the fact that we were there mostly just to sleep, since we were touring the city all day, I would have asked for a different room. If I visit Sydney again, I wouldn't consider staying there. The room we had was definitely not a 3 1/2 star room Read moreGenuine Hotels.com guest review
"A Reasonable room for a business trip..."
Very pleasant room with a nice view over East Sydney.Only grype is about the "Air con" which was very noisey-should be replaced.As windows are sealed I had to have "air con" on to avoid stuffyness.No meal service so it was a walk across Hyde Park to my favourate Restraunt for evening meal.Maybe cereals/bread etc would be good for breakfast-again a walk […] to my work place for breakfast! Read moreGenuine Hotels.com guest review
"Stop, then go!"
Centrally located for all of Sydney's attractions the hotel was tired and although reasonably clean lacked a 'presence' other than somewhere to lay your head. The air conditioning was barely functioning (if at all) which meant having to open the windows and enduring the continuous noise of a busy major junction. The aromas from the attached restaurant […] on the ground floor permeated the hotel corridors and although advertised as a bar/restaurant was basically a restaurant where you could also get a drink if you tucked yourself away in a corner.On a plus note all the staff encountered were pleasant and helpful. All right for an overnight stop but not really somewhere to set up a base for exploring the delights of Sydney. Read moreGenuine Expedia guest review
"Not our best stay in Sydney"
Arrived at 10.30am off Cruise,staff stored our luggage until 2.00pm check in. Thank you.Checked in at 2.30pm,noticed bathroom light was flickering badly.Rang reception,they informed me that maintenance dept was closed for the weekend! Rang back,unhappy as would have to shower in the dark.Receptionist came to have a look.She upgraded our room at 4.15pm.So […] we had mucked around most of the day.Noticed that we couldn't get thhe TV to work,but had to go out.Saturday night,not their fault,but traffic noise terrible ALL night.Rang reception on Sunday afternoon to ask about TV,sat around for 2 hours waiting for Reception man to have a look.Never came.Went out,rang him again at 9.15pm,he came up at 10.20pm.Very sorry,can't fix.No TV all weekend.Staff pleasant enough.Hotel a bit grubby and run down. Read moreGenuine Expedia guest review
"Oaks Hyde Park Sydney is AWEFUL!"
Upon arrival I was greeted by a very stressed out and rude young man who had absolutely no comprehension of customer service. I booked a four star room which on the website looked absolutely fantastic but to my horror I was put in a room that I would give 1 star. The room itself was at least 30 years old; I could tell from the appliances and the old […] ripped, stained and faded carpet. When I complained to the front desk and asked to be put in a room like what was pictured on the website and that I had paid for I was told "The apartments are privately owned some have been renovated and some haven't, you have one that has not been renovated". I asked to speak to a manager and was told there was none available and someone would contact me but unfortunately no one made any attempt to contact me. Upon check out I went through my list of complaints about the room, the service and the blatant false advertising of the hotel and the young inexperienced girl at reception smirked and said "Well you win some and you lose some". I again asked to speak with a manager and was again told none were available but they had my mobile number and someone would call me. Its been over a month and still no phone call!!! This hotel is disgusting! The rooms are filthy, the service is shocking and the managers do not bother to respond to complaints. This is the worst hotel I have ever stayed in and would not recommend it to my worst enemy! Read moreGenuine Hotels.com guest review
"Oaks Hotel Hyde Park Plaza, Sydney"
Very disappointed - room dirty and shoddy. Housekeeping not good enough. Magnetic key swipe kept failing ( 3 times). Not enough linen supplied. Very over-priced for what we received. Would not recommend to anyone.Genuine Hotels.com guest review
"Centrally located, affordable, comfortable"
Visited Sydney for four days with 2 children. Room was spacious and comfortable with louge area and full kitchen (studio apartment). Central to all city attractions, buses close by and Museum station a 2 minute walk, walking distance to major city attractions, Oxford Street, etc. Room furnishings/decor a little worn and dated, but functional, clean […] and useable. Highly recommended. Read moreGenuine Hotels.com guest review
Dirty and bad smelling hallways. $150 blocked as part of stay takes 7 days to refund.Genuine Expedia guest review
Great location. Room was very spacious and clean, however the customer service of most of the female staff there was quite unpleasant. Great pool and spa rooftop facilities, although the gym needs a little makeover - some of the equipment was rusted and wouldn't work properly. Overall though, a good stay.Genuine Hotels.com guest review
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