"Fantasticly friendly staff, and gd location"
excellent value for money. Central. Great staff. Only disappointing thing was shower which was extremely hard to adjust.Genuine Expedia guest review
Room was lovely, recently decorated. However hotel was very run down. Strong damp smell in the foyer. Was charged over $30 parking for 12 hours overnight. Ideal location within walking distance of most places and right because a train stop (Museum).Genuine Hotels.com guest review
"Rooms are too old"
Rooms are too old, air conditioning is too noisy. No wifi in the room is the worst and only get 30 mins free wifi every 24 hours at the lobby! Cleaning lady never clean the carpet daily. The location is good. I even heard other guests complain the fridge is noisy too.Genuine Hotels.com guest review
"Oaks Hyde Park experience"
On first impressions the hotel is rather dated, our first room overlooked Oxford street and as it was a Friday night was very noisey, the room was clean but needed a facelift. We asked to change rooms and the staff were very accommodating and we were given a free upgrade to refurbished room overlooking Hyde Park which was ammassing with supurb views.The […] location of the hotel is very good and close to the shops and metro, the staff are very accommodating and pleasant, it is best to ask for room the has been refurbished and on the Hyde Park side if you get that you will have a good stay. Read moreGenuine Expedia guest review
"Good location but old hotel not up to the job"
First the good points :- the park at the front of the hotel is really nice, the pool on the top floor is ok along with the Jacuzzi and it's close to the city and certainly a pleasant walk and there is limited parking. And now the not so good points : - if you have a room overlooking the park or neighbouring road you will experience heavy traffic noise […] for most of the night - if you are heavy sleeper then fine if not be warned. The rooms have balconies but thin glass doors and poor seals mean little protection against the noise. I asked if I could swap my room at check-in but was told the hotel was full so not possible. Thus about 3 hours sleep at best - not ideal if you are on business. I won't be staying here again !!!! Read moreGenuine Hotels.com guest review
"Good central location for Hyde Park area"
Staff were friendly, helpful and obliging. Car parking is a plus. Very convenient location for City and Darlinghurst precincts.Genuine Expedia guest review
The first room I was allocated had a problem with water dripping onto floor causing a wet spot of about 2mtr x 2mtr causing a bad odor from the wet carpet. Room was booked as non-smoking but in fact had been a smokers paradise. The two smells made it uninhabitable. I was moved to another room but only after a significant delay. The service offered by […] the night manager to change rooms was very good. Read moreGenuine Hotels.com guest review
"Great location, nice rooms."
The location was fantastic, we stayed 2 nights and the air con in our room the first night did not work. We let reception know but they couldn't move us until the next day. We had an uncomfortable nights sleep and were transferred to another room for the second night. Had we been in this second room for both nights it would have been 10 out of 10.Genuine Hotels.com guest review
"Close to Pitt Street and walking distance to SCG"
Hotel was Ok. Location was great. Only a few minutes walk to Pitt Street and about a 15 minute walk to the SCG. Room needed a bit of doing up. Had spiders in room for first couple of days. Out door deck was great but OHS wise it needs to be fixed.Genuine Expedia guest review
"VERY TIRED FACILITIES FOR ROOM RATE CHARGED"
ROOMS ARE IN VERY POOR CONDITION AND POORLY MAINTAINED, LEAKY TAPS ETCGenuine Expedia guest review
"Not what I expected"
A musty smell greeted us as we opened the appartment door. The two lounges in the appartment were very old and uncomfortable. The cupboard door outside the bedrooms, when opened, scraped on the ceiling aircondioning vent. Whilst there were two televisions in the appartment, the one in the lounge room was only able to receive one channel, the other television […] in the main bedroom (wall mounted) did not even have an aeriel attached, nor could the power lead reach any power point in the room. All of the walls were in need of a good clean or a paint job. When leaving the hotel carpark the roller shutter door would not open to let us leave, we had to run up to reception to have them open the carpark door.The bed was comfortable...The kitchen and the bathroom appeared to have been renovated recently and they were acceptable.OVERALL DISAPOINTING. Read moreGenuine Hotels.com guest review
"Good spot, great staff"
Handy location between cbd and surry hills. We pretty much walked everywhere. Big hotel room, pretty quiet, pool and gym area was under renovations so didn't get to see what they were like.Genuine Expedia guest review
"Great location - tired hotel"
For me this hotel had a great location - it's just tired. Room I was given (quite nice) on 4th floor seemed all ok but every morning of my stay got woken up by drilling from room next door. Unacceptable for a hotel.Complained every day but management blamed this on some of the studio's being privatised.I recommend this hotel for location but I was very […] unfortunate with the room - should I have been on a different floor then my stay would have been ok.Friendly reception staff! Read moreGenuine Hotels.com guest review
Incredible location and great staff (very helpful). Parking is limited so book early. Very close to shops and eateries.Genuine Hotels.com guest review
"Recent stay. March 2014."
Very good. Staff helpful on our arrival. Good laundry facility.Genuine Expedia guest review
"Spacious room, great views - clunky old hotel"
What a strange quality mixture this hotel is - FOUR STARS: our sixth floor room was very spacious; the views over Hyde Park and the City skyline were excellent; bed and sitting area were well furnished, modern, very well cleaned and stylish. THREE STARS: kitchenette not updated for a long time - yet everything worked, was clean and very well equipped. […] TWO STARS: bathroom was way out of date; top of the toilet cistern was cracked; grouting around the bath was mould-stained - yet nothing leaked and everything worked; traffic noise was tolerable but constant. ONE STAR - the car parking area on the first floor was very cramped, grubby and difficult to park in - yet it was available and secure. On balance it was an okay place to stay, the staff were very good, the location is great and the price was appropriate. Read moreGenuine Expedia guest review
"Shocking room condition"
I stay nearly every week in Sydney and this is the worst room condition that I have experienced. The walls were grubby, the carpet torn an the couch sagging so bad I couldnt sit in it. The hotel generally is badly kept.Genuine Hotels.com guest review
Lovely location across form Hyde Park. Walk anywhere in CBC.Well equipped kitchen. Good grocery store nearby. Very convenient to Museum Station on Raillink from Airport. Comfortable bed. Our second stay and will return if we are lucky enough to travel to Australia again.Genuine Hotels.com guest review
"Great location, however hotel needs some TLC"
Great location, however hotel needs some TLC. It was a cheaper rate than most places in the area, so that was a positive, however the overall condition of the hotel needs some improving. Has everything you need, however would be solo much nicer with a little work done.Genuine Expedia guest review
"Great hotel, great price, great location."
Great hotel, only one minor problem occurred which hadn't been resolved (loud air con rattling noise even when off - went on all night). Other than that everything was great & the staff were average except for Dieter at front counter overnight- GREATEST customer service ever..Genuine Expedia guest review
"very convenient location"
very comfortable and roomy and made you feel very like homeGenuine Expedia guest review
"great central location, on edge of Hyde Park"
my apartment was great, spacious, nicely furnished, kitchen well kitted out and my bed was so comfy. I loved the amazing views over Hyde Park. The bedroom was double glazed so couldn't hear street noise at night, also blackout blinds. Everywhere was in walking distance, will go again when back in SydneyGenuine Expedia guest review
Great location, staff are helpful and friendly, would definitely stay here again for its price. Great pool, hot tub on roof with au some viewGenuine Hotels.com guest review
"Nice hotel close to park"
Apart from trouble with air conditioners our stay was excellent.Genuine Expedia guest review
"Good Location, Great Rooftop Terrace"
The Spa could do with being cleaned more often, and the backpackers could be encoyraged to not spend 3 hours or more in there at the detriment to all other guests. The pool area itself would benefit from being open later into the evening. The pool itself was extremely warm which was a bonus. The Sauna and toilet areas were filthy however. I believe […] a possum may have snuck in andproceeded to 'wet' everywhere. Over the course of 3 days no attempt was made to clean that area. The secuirty the hotel employs at weekends is less than friendly. However overall for the budget this is EXTREMELY good value and would likely stay again Read moreGenuine Hotels.com guest review
"Well situated hotel for basic budget"
Hotel was within easy walking distance to majority of CBD attractions, or reasonable cabfare to airport. My husband and I had a nice apartment, tastefully decorated and clean, although the carpets were badly stained. Our daughters shared an apartment that was dark and dingy. Whilst the lounge furniture was new, the paint work, cupboards and other fittings […] were worn, dark and tired. It was clear the front door to that apartment had been kicked in at some point as well. However, the hotel suited our purpose of sightseeing and going to see The Lion King. The hotel was extremely well-appointed in the CBD - walking distance to Hyde Park, convenience stores, Chinatown, Capitol Theatre, Botannical gardens, Art Gallery of NSW and Museum. It was a lengthy walk to Circular Quay, but easily done. The rates were extremely reasonable when compared to other accomodation in the CBD. Read moreGenuine Expedia guest review
The reception staff were most helpful. The room was clean, tidy, and modern. My floor must have had live in owners who smoked because the corridor had an odor of old cigarettes. But it was no matter, a maximum of 30 seconds walking through it was no big deal. Great value and located close to everything!Genuine Expedia guest review
Great! Clean. Modern rooms.Genuine Expedia guest review
"Nice location next to park"
Came to Sydney for a wedding , have been to this hotel before so came back.Genuine Expedia guest review
My stay was very pleasant, helpful friendly staff. Only issue was that it had been booked and paid for well in advance and then had to pay another $150 assurance on arrival which still hadn't been credited back seven days after checking out??Genuine Hotels.com guest review
The hotel room is quite old. Air conditioning is not good. I'm not going to recommend this hotelGenuine Hotels.com guest review
The place smelled bad from the minute I walked into the lobby, no wireless in the rooms but did have cable connection (which was expensive). The front desk was extremely pleasant and friendly.Genuine Hotels.com guest review
Good Value for what we paid, large self contained apartment reasonably modern but due for a paintGenuine Hotels.com guest review
"Definite room for improvement."
For our stay of four nights, there was only ever one of the two lifts working. The door for the balcony wouldn't slide, however the street noise was unbearable most of the time so probably wouldn't have used it anyway. TV never functioned. Staff we're friendly and helpful but nothing was done to correct the door and tv. Car parking is advertised on […] expedia but the truth is they only have 17 spaces for 200 rooms. Had to return the car 3 days early as city parking is prohibitively expensive. Sydney is an expensive place so this hotel was reasonable value considering it's location, but it is in desperate need of an facelift. Didn't leave a tip for the cleaner as she left us a note telling us what she had done when she couldn't even wipe the work tops down. Read moreGenuine Expedia guest review
"Very convenient and reasonably priced"
We spent two nights there. In an expensive city it is good to be able to self cater for at least some of your meals, so it was good to be able to make our own breakfasts and lunches. The swimming pool on the top of the building was great after a days sightseeing and had amazing views.Genuine Expedia guest review
First room we got was dirty and had a very musky smell. Second swipe card to the room didn't work. No towels in the room, so we had to collect some from reception. TV didn't work. One of the two lifts didn't work for the whole stay, so sometimes it took forever to leave the building or get to our room. During the night we woke to a tapping sound. It […] was the air conditioning unit dripping onto our camera bag. (Hence reason for musky smell) Fortunately the bag was water resistant. After a number of phone calls to reception about the different issues as we discovered them, we were upgraded into a much nicer, newly renovated apartment. As we were staying for four nights in total, this was very much appreciated. The hotel foyer was very dirty on one particular day. Disgraceful really! Read moreGenuine Expedia guest review
I stayed in a suite on the top level for one night only. Great choice for an extended stay - lots of room and had a kitchen. Some of the hotel amenities were a bit tired looking - the pool area could really do with a facelift. My room also had a large balcony overlooking the city. On an extended stay, some outdoor furniture would be great. Overall, […] a very pleasant hotel and a great location. Read moreGenuine Hotels.com guest review
We arrived here mid-week and initially we thought we'd got a great hotel, the lobby looks very professional and the staff were great - we got the key's etc and that's where the great experience stopped, 1 lift was broken so we had to wait 15 minutes to get to our room (after using the service lift!). We walked into our room and it wasn't very appealing […] at all, very brown and dated! The bathroom was even worse, mould in places, rust patches in the bath and cracks in places as well! The bed's we're like sleeping on concrete, not a comfortable sleep at all and very noisey due to only single glazed windows! There was also cracks and hole's under one of the window's which made it even worse. The only thing this hotel has going for it, is it's location! I defiantly wouldn't recommend this hotel to anyone! Read moreGenuine Expedia guest review
I stayed with my Partner, The Good: the Check-in staff were courteous, welcoming and professional, fantastic. the room was big and spacious. I would stay again if not for the bad. The Bad: There was only one lift operating, and it was frustratingly slow. The parking spaces are tight and difficult to navigate in a large aussie sedan. I could forgive […] these minor inconveniences and stay again, except for this. A polar opposite of the attitude of some staff that were in decent and very unprofessional. Read moreGenuine Expedia guest review
"Keep on Looking Elsewhere"
This place is being grossly misrepresented. Don't even bother considering it unless you enjoy run-down, dirty, smelly hotels. If we hadn't prepaid our room we would have walked out after the first night. The shame of it is, this hotel has good "bones" and a good central location. It could be quite nice if it was given a complete makeover. Until then...stay […] away! Upon arrival we noted the dirty and shabby condition of the lobby. Outside of the elevator was the entrance to the restaurant which was dirty and in need of paint. Most of the elevator buttons no longer lit up nor did the floor indicator outside. Inside the melamine was cracked and chipped. (By the next day one of the two elevators had stopped working and still wasn't repaired when we left 4 days later). Our room smelled like dirty carpet. We complained and the "cleaned" the carpet the next day but we ended up sleeping with the balcony door open to control the stench. We asked to be moved to another room but were told we were already in one of their "4 star" rooms. Basically, we held our noses and spent as little time as possible in the hotel. Thank God Sydney has lots to do! The Oaks is also an apartment hotel with a number of "colorful" permanent residents. I won't elaborate further on these residents as the statement speaks for itself. Oh yes! Almost forgot. We also had a fire alarm go off at 3 a.m. one night. One of the residents told my wife it "happens all the time". Read moreGenuine Expedia guest review
"Close to shopping, restaurants , state theatre"
Bright happy welcoming reception staff, felt welcomeGenuine Expedia guest review
"Close to shopping, restaurants , state theatre"
Bright happy welcoming reception staff, felt welcomeGenuine Expedia guest review
Great location. Old condition. Staff good.Genuine Expedia guest review
"Low priority choice in Sydney CBD"
The hotel, while situated in a prime location, is an old and behind-the-times facility. It is dated, seems not to have been painted in decades and does not offer the commodities most hotels of this class do. While the room ("3.5 Star Apartment") was clean and had a view of Hyde Park, the decor was very humble and minimalist,its windows had not been […] washed in years and were covered in thick dust. The toilet tank cover was cracked, the bathtub contained stains and sreaks and the soap holder was rusty and corroded. The floor broadloom was undulated and not attached in all areas. No wireless internet in the rooms (only wired), no breakfast at the hotel. I only stayed there because of unavailability of nearby hotels on my travel dates. The hotel needs a full make-over and I will not stay there again unless in an emergency situation when there is nothing else available. Read moreGenuine Expedia guest review
We had been a little aprehensive after reading some of the reviews. On arrival I asked whether we could have a room fairly high up and if possible a refurbished room. I was told the hotel was fairly booked but they would try. We went for a look around the area whilst things were being sorted (we had arrived too early) and when we returned we found we […] were booked into a room that was on 7th floor, facing the park. Beautiful room! Perfectly clean! Modern! Spacious and everything we could possibly need. Thank you SO much! We had a ball! The hotel is fabulously central to everything we wanted to do. And having such a great room we were happy to return each night after a full day of sight seeing and holidaying! We would definitely come back! Read moreGenuine Expedia guest review
"Good location to Hyde park"
Staff friendly and helpful. But disappointed that no inhouse guide to anything around the hotel, no room service, no vending machine. Rooms ok but need a rooms need a good overhaul. Pool beautiful and sparkly but didn't like all the stairs you need to climb to get to the pool and the spa (not good for some people)Genuine Expedia guest review
"Fantastic location for a reasonable price"
This hotel is ideally located on the corner of Hyde Park in a very central location. The room was a 1 bedroom apartment with all the amenities required for a nice self catering stay in Sydney. I was very please with the overall room for the rate. However, some items were due for an upgrade. The bathroom was particularly old fashionedGenuine Expedia guest review
Our room was just as it was described. - A little dated but clean and roomy. We were on the 7th floor and had 2 balconies which was great for people watching from afar. The hotel is situated right across from Hyde Park so the position was nice and central. And I have to mention the staff as they were all helpful and friendly. Yes, there was a bit of […] traffic noise but not enough to keep me awake at night. Would definitely stay again, a good value for money hotel. Read moreGenuine Expedia guest review
We stayed in the 3.5 star studio. It has a perfect location overlooking Hyde park, right on the cnr or Oxford st so going out and getting buses was easy. The room itself was clean and spacious, bathroom was large and big mirrors on wardrobe were a bonus! Would stay again.Genuine Hotels.com guest review
"Conveniently placed for centre of town"
The staff were very helpful, locate good but the restaurant/bar facilities leave a lot to be desired. A general overall of rooms and furnishing is needed. In general a reasonable value hotel.Genuine Expedia guest review
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