DoubleTree by Hilton San Diego Downtown - San Diego

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Genuine Hotels.com guest review

Other than the freeway noise (which was probably reflected in the reduced price) and the $25. parking, it was a great stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel location is good, but staff is not so friendly as I expected. I was not allowed to smoke in my room, although I had my booking rate higher for a smoking room!!

Genuine Hotels.com guest review

very friendly staff nice and clean rooms

Genuine Hotels.com guest review

It was perfect for our marathon run.

Genuine Hotels.com guest review

It was a nice clean hotel within walking distance on the ocean and Little Italy. The parking garage was SMALL and hard to maneuver in. We scraped our rental trying to get in and out on the 1st day. After that we parked across the street.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was a good stay overall, but the hotel needs updating in it's rooms. Parking is VERY difficult, but expected given it's location.

Genuine Hotels.com guest review

My room smelled like smoke which is horrible when you don't smoke. The pool has no towels. On the plus side my cookie was warm when I arrived.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Easy access to freeways and Little Italy (which has the best restaurants in town!).

Genuine Hotels.com guest review

Very nice stay

Genuine Hotels.com guest review

The hotel was conveniently located right off the freeway and close to downtown. We could walk to restaurants in Little Italy, and there's a great Farmer's Market every Saturday right outside the hotel's front door.

Genuine Hotels.com guest review

Didn't get the cookie which i was looking fwd to, arrived 30 min early and room was not ready. Check in was fast thought.

Genuine Hotels.com guest review

Great stay! Gave us cookies upon check in! Delicious! A little farther from the core of the city where we wanted to stay, but we didnt mind the walk. Right by little italy which is great. There was also a market which happened on saturday right behind the hotel on the street. Local foods and items. Super cute!

Genuine Hotels.com guest review

First let me say, I travel 100+ nights a year for business and personal travel. I also NEVER take the time to write reviews. I was very unhappy with my stay at this Doubletree. Issues: took over 30 minutes to check in, front desk put me in a room that already had someone staying in it, no towels in the room, no towels at the pool, rust in the bathroom […] sink, bathtub had dirty water coming back up the drain and made gulping noises from 2am to when we checked out (we called the front desk, they said they would send someone up and no one ever came). Total disappointment and will NEVER go back. ALSO BE AWARE: If you are planning on parking in their parking ramp, it is the tightest turning/driving you will ever find. Read more

Genuine Hotels.com guest review

i was not at all impressed with this place. had a better room at the comfort inn. beds not comfortable. asked for queen beds got full. will def think twice bfore we stay at a double tree hilton..

Genuine Hotels.com guest review

The service at this Doubletree did not live up to the quality of service I have received at other locations. The front desk representatives were somewhat rude and not very helpful. The brochures in the room stated that the beds were turned down every night and a cookie was left on each pillow, but this was not true at all. If you wanted the free cookie […] then you had to go down to the front desk or pay a nice fee to have them delivered to your room. The parking was horrible, especially for the price you pay for it. It is not suitable for large vehicles, it is very small and narrow! I was traveling with my underage daughter and the bartender at the pool was using profanities extremely loud. We also had neighbors that wouldn't stop cursing and arguing all night long!! This was one of my worst experiences with the Doubletree hotels, I was very disappointed with the service that I received. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Loved that warm cookie on arrival! Very friendly staff. I checked in around 1 AM and had a good night sleep. It's very close to the airport and great for business travelers who need to catch a flight early.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Was nice stay for the most part. The lobby disk came off rude. Every one else was fine. Be aware that if you have a car it can cost you up to 25 a day. Wasn't happy about that either

Genuine Hotels.com guest review

I was staying at the hotel wishing having a romantic gate away for my mother's day week end with my boy friend and kids. We plan to swim and have a lot of fun at the pool prior to our romantic dinner... Unfortunately the pool was close for renovation... The front desk even did not up grade or compensate us for anything... They send us to swim at the […] next door hotel which is four point... Unfortunately that hotel swimming pool is worse than ever.. It looks like motel swimming pool. and it is very dirty. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel swimming pool under construction. Instead of provide us with complementary, they send us to four point hotel to swim. We checked it out the pool is so ugly and very dirty. Overall, we are very disapointed to stay there. Parking area also very horrible.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Parking fees too high. Parking facilities too narrow. Small selection of TV channels, very few options for Spanish speaking channels. It was very inconvenient no to have ESPN Deportes, Fox deportes, BeIng and Univision sport channels. But the people are very nice and helpful.

Genuine Hotels.com guest review

Great hotel and really nice location. Parking was pretty steep. I wish there would have been a note about the pool being closed online.

Genuine Hotels.com guest review

Close to Gaslamp. It was walkable from the hotel. The parking was a bit of a nightmare. The ramps were too narrow. Did not like how we had to pay a nightly rate for parking. The room was fairly clean, minus the coffee station- but that was okay because I am not a coffee drinker. Overall it was not bad for Double tree.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location for walking around Little Italy and close to major freeways and neighborhoods.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel was booked based on its closeness to the airport and the fact that they advertised free airport shuttle service. I called the hotel to set up a ride on the shuttle. After waiting a half hour where the receptionist told me to wait I noticed the shuttle leaving without me. I tried to get their attention as there was still room in the van. The […] driver said o just take a taxi. I again called the hotel before taking a taxi in case there was another shuttle. The receptionist approved the taxi telling me that that she only had one driver and he told people to take a taxi when he didn't want to pick up some people. No explanation was given to me as to why the driver choose not to pick me up but he had no intention of returning for me either. This will be my first and last stay with Double Tree. I have never been treated with so little respect. in my life and travel often. The disrespectful staff made me feel like pond scum and if I hadn't paid hotels.com upfront, I would have never have stayed. Certainly hurts hotels.com image as well. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great room, loved the warm cookie. Very friendly staff, very helpful, we were new to the city and appreciated their insight. Walked to Little Italy, downtown clean very safe, saw lots of families, people walking dogs and enjoying sidewalk cafes. Room was quiet, express checkout very useful. I will say that while being close to the airport, we never […] really heard them and our balcony was on the airport side. Beautiful view of San Diego bay also. Parking is very narrow, but our Sorrento fit without difficulty, although anything wider might be a challenge. Can't wait to come back on vacation! Read more

Genuine Hotels.com guest review

Hotel was nice but way too close to the highway with lots of traffic noise. Parking garage charged guests to park and the parking garage itself was a nightmare to drive in. Thinnest I've ever seen. If you stay at the hotel you should be able to park for free.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I love everyone working there. It was a wonderful experience from the moment I arrived . The shuttle driver was also very helpful and the front desk were amazing. The bartender was extremely friendly and I they will always be my friend forever. thank you for a great welcome to the city. I will definately be back and tell everyone to stay there. The […] room was extremely clean location great, quality is a 10. Read more

Genuine Hotels.com guest review

Meet standard

Genuine Hotels.com guest review

I will come back here. I had an amazing time!! The pool on the 5th floor was remarkable! The room was nice. The staff was very helpful and awesome! I cant wait to come back

Genuine Hotels.com guest review

This was a great hotel to stay in for our weekend trip to San Diego! It's about 10min drive to sea world. It's 5min walking distance to little Italy and about 15mins walk to the Gas Lamp district! The surrounding area was beautiful, clean, and felt safe!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

When I stay at a double tree I expect to not notice anything but how pretty, comfortable and perfect everything is. This hotel was lacking good management. The lobby had a pretty water dispenser with fruit inside for thirsty guests but there were no cups to have a drink. The room was tidy but not clean, the lampshades were all very crooked and pillows […] weren't neat. There was a ring around the bathtub and crumbs on the floor. The pillows were old and as a result kept flattening all night so it was a rough nights sleep. It is also next to the I-5 so the freeway noise was non stop. There wasn't even a vinyl door to help minimize the sound. The tub was also leaky so it was a drip drip drip sound all night. When we were leaving in the morning, there was trash in the hallway and a maid several doors down who obviously wasn't in any hurry to pick it up. In the lobby was the same fruit container from the day before with fermenting fruit and still no cups. This was around noon so that water had been the same without cups for at least 23 hours since I was there. Parking is $25 per night which was an unexpected expense since we were hotel guests. Overall, I left disappointed because normally double tree experiences leave you feeing good and this one didn't. Read more

Genuine Hotels.com guest review

Great location, needs a little updating

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review