It was comfortable and clean with good service in a good location for me.Genuine Hotels.com guest review
Room very clean, bed comfortable, staff very courteous. Convenient to airport, easy to find. Just stayed one night but would stay at this property again.Genuine Hotels.com guest review
The only suggestion is to upgrade the TV! Friendly hotel staff, clean and comfortable rooms with breakfast included. This is my preferred hotel when I travel to Portland for business.Genuine Hotels.com guest review
"Business Travel Hotel of Choice"
I prefer to stay at the Shilo Inn & Suites Portland Airport when I travel to Portland for business. Rooms are spacious and clean, the staff is friendly, and it's quiet/relaxing. The only suggestion I have is to please upgrade the TV!Genuine Hotels.com guest review
"Back still sore..."
Usually have a great stay at this hotel. I choose a room on the 2 floor which was my mistake. The bed was hard. The tv didn't work in the bathroom. The view from the room was a huge air condition (?) or some other piece equipment that kicked on every 20 minutes waking me up from an already uncomfortable sleep. The refrigerator in the room did not work. […] Was really disappointed with my stay this time. Read moreGenuine Hotels.com guest review
"Shilo Inn rating"
It was a very peaceful stay and I enjoyed myself.Genuine Hotels.com guest review
"A peaceful night"
There was a piece of foil with something burned in it that was on the top of a lamp. On the bed under the neck pillow was a soiled piece of duck tape left by someone with blonde hair. I'm sure that will not happen again. Everything else was Very Clean. I slept well because it was quiet in spite of being by the airport. Overall, the whole experience […] was superb. I will come back for future trips. Thanks for the glass of wine and great breakfast too. Read moreGenuine Hotels.com guest review
"Business Trip - favorite hotel"
TV upgrade would be nice!! This is my hotel of choice when I travel to our Portland office. Convenient location, clean and spacious room to relax at the end of they day.Genuine Hotels.com guest review
"Going to The Dalles"
Great facilities. Spacious suite. No privacy in fitness room or pool. Open windows right to lobby deskGenuine Hotels.com guest review
The room was nice, but you could tell no one had been in there for a while. It was dusty! The staff was very friendly. The continental breakfast area was gross though. The floor was sticky, the floor mats VERY dirty, and the selection not great. The milk was warm, the coffee SCALDING hot...Genuine Hotels.com guest review
"In compentant Staff !"
The third time we have stayed there and all three times we have had issues with the staff providing us with simple items, such as towels, clean sheets & extra pillows.Genuine Hotels.com guest review
"Nice place. Very reasonable"
Very comfortable and convenient to airportGenuine Hotels.com guest review
"Perfect stay for the perfect price with pups"
Wonderful stay. Mel at the front desk was outstanding, making us feel welcome and the room was large with three tv's!!Genuine Hotels.com guest review
"New Years Eve"
Even though the décor was a bit out dated, the room was very large. Having a pool, spa, steam room and sauna, along with a work out room was a Big Plus.Genuine Hotels.com guest review
"christmas in portland"
the hotel is a very nice place, the rooms are big, comfortable beds.Genuine Hotels.com guest review
Fast efficient check-in, rooms were clean and quiet,shuttle on timeGenuine Hotels.com guest review
"Not good service"
Room not ready when we come ... Front desk ladies not professional at all .Genuine Hotels.com guest review
"Airport overnight stay"
Room needs updating, bathroom good size, had tv and wall phone in bathroom, bath door delaminating, not enough pillows or glasses, shower head BLASTS water. Easy trip to airport.Genuine Hotels.com guest review
"Good hotel for airport area, but slow slow dining"
The front desk seemed understaffed -- arriving at around 5 pm, there were three of us in line to check in and only one desk person, struggling to answer phones and check us in. She was gracious, pleasant, but clearly over-worked. The room was pleasant, and the staff brought our extra pillows promptly. The picture was a bit misleading, leading us to […] think we had a sofa in the suite, not just a chair, but that turned out okay. The dining room was very slow, even though there appeared to be plenty of staff and not that many customers. And it was a bit off putting to smell cigar smoke from the Cigar Room even when seated far from the door. The food was good -- but the service was so slow we didn't dare try breakfast for fear we'd miss our plane. Read moreGenuine Hotels.com guest review
Great bell staff!Genuine Hotels.com guest review
"Nice but needs temperature control"
Spacious room, but hotel was too hot. I could not sleep in my room, even with the air conditioner on, since it was extremely hot. It was even hot in the hallways.Genuine Hotels.com guest review
"I'll go again"
Super convenient to the airport and the hospitality is nice.Genuine Hotels.com guest review
"A family favorite"
We love the large entry of this hotel,friendly desk help,great rooms with fridge and extra sinks. We love to swim even late at night and it is open 24 hrs. We love the hot tub and temperature of the pool. Location is good off the freeway and only 10 min.from downtown Portland. We enjoy the bacon and egg or biscuit and gravy breakfast. Might seem alittle […] old fashioned but I guess it's how we like it. Read moreGenuine Hotels.com guest review
"A great place to stay near PDX"
I always enjoy the Shilo Inn when I have to fly out of Portland Airport. The hotel is very nice for the price. The staff is helpful and friendly. They have a shuttle - but the airport is also only a 5 minute drive. Nice choice of free hot or continental breakfast. The rooms are suites with a little sitting area, desk, mini- fridge and sink in addition […] to the two queen beds. Nice. Read moreGenuine Hotels.com guest review
"Getaway with friend"
I've stayed before and will againGenuine Hotels.com guest review
"Very cooperative staff, room size large. Free brfs"
Staff very responsive to my phone calls and any concerns. Rooms large enough to fit a village. Free full breakfast, free shuttle from airport. Everyone on staff very eager to help. I will definitely stay there again.Genuine Expedia guest review
"Think there'd be more"
My window got broken into. Drains are clogged. Staff was nice. Liked that the pool was open all the time. But my car window was broken. No half off room? No free night? I know it's our responsibility, but my car was parked directly in front of the doors and no one reported it, really?Genuine Hotels.com guest review
Check in was extremely slow. Internet service in room was weak.Genuine Hotels.com guest review
1.Very dirty inside and never inside the coffe maker is not clean. 2.I arrived at thehotel at 3:00 11/16/2015, at the reception was very frienly and the girl in any question she istrying to help. My room 136.Genuine Expedia guest review
"Close to the airport and reliable shuttle service."
Hotel and restaurant staff friendly. The shuttle times to and from the airport were reliable.Genuine Expedia guest review
"Roomy, clean, comfortable, quiet suite"
The room was perfect for spreading out and relaxing---a great suite at a very good price. The restaurant was good, and the amenities wonderful. A perfect traveler's retreat. This is my new go-to hotel for Portland.Genuine Expedia guest review
"Useful place to stay--"
Had a huge room, well equipped. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxGenuine Expedia guest review
"Great complementary breakfast included."
Great customer service and cleanliness. We enjoyed the complimentary breakfast in the restaurant.Genuine Hotels.com guest review
"great place to stay."
great place to stay great rate.Genuine Hotels.com guest review
"Staying in Portland? Check this one out."
This is my go-to hotel when I'm in Portland. The food in the bar is excellent. The 24-hour pool is nice. I've never seen a hotel with a 24-hour pool before this one. Spa was nice and hot, so was the sona. Front desk was more than helpful. Beds were awesome.Genuine Hotels.com guest review
Stayed for multiple nts. Close to freeway and shopping. Older motel. Nice restaurant. Checkin person was stressed. Short staffed. Workout rm needs updating. Treadmill was unuseable. Nice pool. Wireless internet was not great. Kept kicking you out. Frusterating. Nice large rooms. Didnt stock room coffee supplies in rm.Genuine Hotels.com guest review
We stayed 4 nights & thought the Shiloh was amazing - comfortable, clean, great food and a spacious, well-appointed suite. We'll definitely pick Shiloh again!Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Leah, Thank you for your feedback, we look forward to your next visit. Sincerely, A. Fullerton-General Manager
"Six minutes from airport, clean, spacious room."
Friendly and helpful service, tasty free hot breakfast!Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Guest, Thank you for your review. We hope to see you again soon. Sincerely, A. Fullerton-General Manager
Good stayGenuine Hotels.com guest review
Nice staff, centrally located, but the facilities are a little datedGenuine Expedia guest review
Overall, it was a good experience. The room service was prompt, but when I paid in cash with a $20, the girl asked if I wanted change, and that if I did want change, she would have to go all the way downstairs and get it and bring it back. The cost was $13. I found that to be not good customer service. Everyone else was great and the rooms were clean […] and a good size. The complimentary breakfasts and glass of wine was a nice touch for their guests. Read moreGenuine Expedia guest review
"Convenient to the airport, a bit overdone"
I chose the Shilo for its proximity to PDX, and it was stellar in that regard. The hotel, like its rooms, is large and clean. I'm sure families with kids would have an especially good time with the pool, and there's certainly plenty of room to spread out. The decor is a bit over-the-top, all crazy patterns and mirrored tiles and so forth, but aside […] from needing a serious modernizing of the look, it's great. The bed was comfortable and the room very quiet, even during the morning hours when everyone was moving about. I'd stay there again. Read moreGenuine Hotels.com guest review
"Good location when flying out of town"
Great overnight stop close to the airport. Can't beat the price which includes breakfast and an evening adult beverage.Genuine Expedia guest review
"GREAT value for the price- everything you need."
I was very happy with my stay at Shilo. I travel A LOT and have stayed in several different types on hotels. This place had everything you could need. I really appreciated the room layout too, it was spacious and had amenities most places leave out. double sinks, but separated so that one could be in the bathroom while still having access to mirror […] and sinks. Besides the spacious bed area there was additional space with a small kitchen table, comfy chair, kitchen sink, microwave, and refrigerator. Wall mounted ironing board and two hair dryers. The rooms were clean, just a little dated. The controls for the room air/heating were easy and functioning well, the bed was comfortable, but the pillows were not. If you are a tall person you will love the shower. I like the options for breakfast, I could either chose quick continental (plus Espresso bar) or I could go sit in the restaurant and choose from select breakfasts for free...very yummy! I stayed here for a week and enjoyed every minute. Read moreGenuine Expedia guest review
"Stop in portland"
A very large room with king bed that was very comfortable. Room and hotel a bit dated but very nice. Breakfast at the restaurant was very good and not the normal hotel instant breakfast. Nice bar with good food for a late evening stop.Genuine Expedia guest review
"A very nice surprise"
I had never stayed at a Shilo before and expected a so-so hotel near an airport. What I experienced was a well-appointed, clean and well-organized room coupled with outstanding service … and all for an affordable price. I recommend that you check out the place on your next trip to PortlandGenuine Expedia guest review
"Love the Shilo!"
You just don't find hotels anymore that go the extra little mile... Shilo does. Free breakfast and happy hours, pet friendly, ample parking, laudry, 24 hour hot tub!? Sauna and steam rooms... Rooms are very spacious and always have nice decks/balconies.Genuine Hotels.com guest review
"Great for families"
The room was so spacious with a separate sitting/dining area. There were two sinks, one in the bathroom and one outside. There was also a drying line for wet swimwear in the shower. The indoor pool was well sized and the spa jacuzzi was large. The onsite restaurant was convenient for a quick bite to eat.Genuine Expedia guest review
I can see there have been some renovations to the rooms which is great. Bed was comfy but 1970 is still there with the old pictures, Old hallway carpets and curtains. It still needs some renovation but for the price was a good deal. Your lobster bisque was amazing and I appreciated the glass of wine when I arrived. The floors are paper thin and I woke […] terrified hearing a loud noise that I thought would come through the floor. I guess it was the plumbing upstairs when whomever showered. And my room was off to a small patio and I was glad I checked the sliding as it was unlocked and I was on the second floor. I was grateful for the shuttle back and forth and the shuttle staff was great. The front desk ladies should not have loud personal conversations in front of customers. Its unprofessional and I had to wait until one stopped listening to the other two to check me in. Then she seemed cordial but just going through the motions. Overall 3.5 out of 5 Read moreGenuine Hotels.com guest review
"clean room, convenient location"
Stayed three nights, ample parking, easy access, the room was spacious and clean. Ample work space with both a desk and small dining room table. We didn't get a chance to use the pool, but the onsite restaurant was nice, especially the 3 complimentary breakfast options or $3 off any other order. My daughter who doesn't like breakfast food enjoyed "those […] potatoes" loaded, so I was pleased she there was something she would eat before her sporting event each day. When the maid was cleaning our room after the first night, she removed the soaps we had been using and put out new packages of soap. I felt bad as we of course are content to use the same bar of soap multiple days, and didn't want to bte wasteful... so the next morning before we left for the day, I gathered up the open bars, and tucked them in a drawer so we could continue to use the same one. Silly I know, but it just felt wasteful. I have stayed in Portland at a few other p!aces, but this is where we will go back to. Read moreGenuine Hotels.com guest review
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