"I'll go again"
Super convenient to the airport and the hospitality is nice.Genuine Hotels.com guest review
"A family favorite"
We love the large entry of this hotel,friendly desk help,great rooms with fridge and extra sinks. We love to swim even late at night and it is open 24 hrs. We love the hot tub and temperature of the pool. Location is good off the freeway and only 10 min.from downtown Portland. We enjoy the bacon and egg or biscuit and gravy breakfast. Might seem alittle […] old fashioned but I guess it's how we like it. Read moreGenuine Hotels.com guest review
"A great place to stay near PDX"
I always enjoy the Shilo Inn when I have to fly out of Portland Airport. The hotel is very nice for the price. The staff is helpful and friendly. They have a shuttle - but the airport is also only a 5 minute drive. Nice choice of free hot or continental breakfast. The rooms are suites with a little sitting area, desk, mini- fridge and sink in addition […] to the two queen beds. Nice. Read moreGenuine Hotels.com guest review
"Getaway with friend"
I've stayed before and will againGenuine Hotels.com guest review
"Think there'd be more"
My window got broken into. Drains are clogged. Staff was nice. Liked that the pool was open all the time. But my car window was broken. No half off room? No free night? I know it's our responsibility, but my car was parked directly in front of the doors and no one reported it, really?Genuine Hotels.com guest review
Check in was extremely slow. Internet service in room was weak.Genuine Hotels.com guest review
"Great complementary breakfast included."
Great customer service and cleanliness. We enjoyed the complimentary breakfast in the restaurant.Genuine Hotels.com guest review
"great place to stay."
great place to stay great rate.Genuine Hotels.com guest review
"Staying in Portland? Check this one out."
This is my go-to hotel when I'm in Portland. The food in the bar is excellent. The 24-hour pool is nice. I've never seen a hotel with a 24-hour pool before this one. Spa was nice and hot, so was the sona. Front desk was more than helpful. Beds were awesome.Genuine Hotels.com guest review
Stayed for multiple nts. Close to freeway and shopping. Older motel. Nice restaurant. Checkin person was stressed. Short staffed. Workout rm needs updating. Treadmill was unuseable. Nice pool. Wireless internet was not great. Kept kicking you out. Frusterating. Nice large rooms. Didnt stock room coffee supplies in rm.Genuine Hotels.com guest review
Good stayGenuine Hotels.com guest review
"Convenient to the airport, a bit overdone"
I chose the Shilo for its proximity to PDX, and it was stellar in that regard. The hotel, like its rooms, is large and clean. I'm sure families with kids would have an especially good time with the pool, and there's certainly plenty of room to spread out. The decor is a bit over-the-top, all crazy patterns and mirrored tiles and so forth, but aside […] from needing a serious modernizing of the look, it's great. The bed was comfortable and the room very quiet, even during the morning hours when everyone was moving about. I'd stay there again. Read moreGenuine Hotels.com guest review
"Love the Shilo!"
You just don't find hotels anymore that go the extra little mile... Shilo does. Free breakfast and happy hours, pet friendly, ample parking, laudry, 24 hour hot tub!? Sauna and steam rooms... Rooms are very spacious and always have nice decks/balconies.Genuine Hotels.com guest review
I can see there have been some renovations to the rooms which is great. Bed was comfy but 1970 is still there with the old pictures, Old hallway carpets and curtains. It still needs some renovation but for the price was a good deal. Your lobster bisque was amazing and I appreciated the glass of wine when I arrived. The floors are paper thin and I woke […] terrified hearing a loud noise that I thought would come through the floor. I guess it was the plumbing upstairs when whomever showered. And my room was off to a small patio and I was glad I checked the sliding as it was unlocked and I was on the second floor. I was grateful for the shuttle back and forth and the shuttle staff was great. The front desk ladies should not have loud personal conversations in front of customers. Its unprofessional and I had to wait until one stopped listening to the other two to check me in. Then she seemed cordial but just going through the motions. Overall 3.5 out of 5 Read moreGenuine Hotels.com guest review
"clean room, convenient location"
Stayed three nights, ample parking, easy access, the room was spacious and clean. Ample work space with both a desk and small dining room table. We didn't get a chance to use the pool, but the onsite restaurant was nice, especially the 3 complimentary breakfast options or $3 off any other order. My daughter who doesn't like breakfast food enjoyed "those […] potatoes" loaded, so I was pleased she there was something she would eat before her sporting event each day. When the maid was cleaning our room after the first night, she removed the soaps we had been using and put out new packages of soap. I felt bad as we of course are content to use the same bar of soap multiple days, and didn't want to bte wasteful... so the next morning before we left for the day, I gathered up the open bars, and tucked them in a drawer so we could continue to use the same one. Silly I know, but it just felt wasteful. I have stayed in Portland at a few other p!aces, but this is where we will go back to. Read moreGenuine Hotels.com guest review
"Great place to stay!"
Everything was great except my pillow was horrible. I should have asked for another, I know they would have got me one but I was already in bed and didn't want to wake up anyone going in and out the door. We have stayed here before and love it! 24 hour pool, great friendly service, wonderful food! We will go back again!Genuine Hotels.com guest review
"stop over night"
the shilo inn is very comfortable place to stay. nice restaurant and bar too.Genuine Hotels.com guest review
The room was very comfortable. Amenities were good. Rates for the area were fair.Genuine Hotels.com guest review
"Not going back"
Just old and pretty dirtyGenuine Hotels.com guest review
"Nice, convenient hotel"
quick overnight stay at end of trip as hotel was near PDX. Clean, nice staff, decent breakfast and shuttle to airport.Genuine Hotels.com guest review
I had a wonderful stay...loved the Jr suite...Very nice an friendly staff! I will definitely stay there again!!Genuine Hotels.com guest review
Near airportGenuine Hotels.com guest review
"Close to the airport, awesome beds, great food"
The beds at this place are awesome. Room was clean and very comfortable. Hot tub and sona room were great. Will be back for sure.Genuine Hotels.com guest review
"A little dated, but clean and comfortable"
Booked last minute and at a decent rate, staff were courteous and helpful when we had questions about the area. The hotel itself is a bit dated and showing its age, but everything was very clean. We stayed a couple nights and had no complaints. The breakfast on offer was okay, just stuff like cereal, pastries and instant oatmeal. On check in they give […] you kind of a confusing collection of coupons for discounts and a free drink and stuff in their bar/restaurant, we never used ours, not big fans of hotel food. There was plenty of parking and we had our own car but lots of folks were making use of the big shuttle vans to travel to the nearby airport. Read moreGenuine Hotels.com guest review
The key was doesn't work many times.some doors have to fix.Genuine Hotels.com guest review
"A trip in time back to 1989"
The decor may be a bit dated -- see the Shilo Inn logo etched in the glass partition above the minibar -- but you can't beat the room size for the price. Plus, everything was immaculate and well maintained. The TV in the bathroom was a particularly nice touch.Genuine Expedia guest review
"Fine value, generous size suites"
Highly recommend this property. Best surprise was the free buffet breakfast in the restaurant in addition to the continental breakfast near the lobby.Genuine Hotels.com guest review
"Quiet yet good access to airport"
Great value including excellent breakfast. We used laundry Services as well, very convenient room set up for families. Also comfortable bed and excellent bathroom facilities.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Guest, thank you for your feedback. Please come visit us again soon. Sincerely, A. Fullerton-General Manager.
Close to airport and a bit dated. Cafe food was good.Genuine Hotels.com guest review
"So much room in the room"
I was blown away by how huge this room was in Portland. So many nice features. Quiet, too. Has almost a complete kitchen. We, also got a nice breakfast complimentary. Would definitely stay there again.Genuine Hotels.com guest review
"lose to airport/good restaurant"
nice and comfortable with good food and bar near airportGenuine Hotels.com guest review
"Noisy, noisy, noisy."
What I got was that this place is very family/group oriented. Many conveniences at location, for the most part, but I would have rather have stayed in downtown Portland. Great staff. Everyone was very helpful, friendly, and accommodating. Clean place, but it was one of the noisiest places I have ever stayed. Could hear the kids upstairs running and […] jumping, and hear when people they took showers, flushed the toilets, etc. Would probably not stay here again because of the noise factor. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Traveler, Thank you for your review. I apologize for the noise; we are a bustling airport property. I apologize on behalf of the traveling families with children. I can only imagine the energy level one might have after being cooped up on a flight. I will instruct the staff to keep a closer eye on them. We do hope to see you again next time you travel. Sincerely, A. Fullerton, General Manager
Sauna was great. Nice breakfast. We liked it! Rooms clean, easy locationGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Traveler, Thank you for your feedback, we look forward to seeing you on your next visit. Sincerely, A. Fullerton, General Manager.
"Nice close to airport"
Great experience, nice room, great bathroom, good locationGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for your review, please come visit us again soon! Sincerely, A. Fullerton, General Manager.
"Close to airport"
Very accommodating with very reasonable ratesGenuine Hotels.com guest review
"Great Place near PDX"
I'll stay here again.Genuine Hotels.com guest review
"First time to Portland"
Rooms are suites very large. If I remember correctly they had free WiFi (it was a road trip and we stayed at several hotels). A little bit of a drive to downtown but not bad. Breakfast is provided but it's powdered eggs. Overall, it's a fair deal for the price thoughGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for your review, I appreciate your feedback. I hope your road trip was a blast and we all look forward to your next visit. Sincerely, A. Fullerton, General Manager
"We Like Shilo"
We have stayed here multiple times and will probably stay more in the future. We like the location, the served breakfast in the morning, and the friendly staff.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for your feed back and loyalty, we appreciate it very much and look forward to your next visit. Sincerely, A. Fullerton, General Manager
This property offers a suite that can comfortably accommodate a family of four. The bathroom is big compared to most hotels, with extra powder area outside the bathroom with another hair dryer and bathroom sink and huge mirror. The living room is spacious enough to eat take-out or microwavable foods, equipped with fridge, microwave oven and a small […] sink, not to mention an extra flat screen TV you can watch with while eating. It's also clean. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for your review! I am glad to hear you enjoyed your stay. We look forward to your next visit. Sincerely, A. Fullerton, General Manager
Wonderful accommodations! Our junior suite was spacious, very comfortable and felt new. Appreciated the free parking, very nice breakfast, hot tub and free glass of wine. All the employees we encountered were gracious and helpful. We will absolutely stay there again! I can't say enough nice things about this hotel!Genuine Hotels.com guest review
"One night stay. Heading to airport."
They have a lot to enjoy, pool, hot tub, restaurant, glass of wine and complimentary breakfast. However, the hotel was dated and my room smelled. Even my little boys noticed!! We wanted to move, but we had used the bathroom, so we had to keep the room. We opened the window and aired it out. It was just one night, but it made me question the cleanli […] ness. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for your review. I am sorry you experience an odor in your room. I assure you it is not the standard for us. We hope to see you again. Sincerely, A. Fullerton, General Manager.
"Very disappointed overall"
The housekeeping was really bad, leading to unnecessary phone calls and frustration.They did make the bed every day, which was nice, but did not take out trash, pick up trash, replace dirty towels, remove or replace dirty cups and glasses (two of the "clean" glasses that were wrapped in plastic had lipstick under the plastic), or replace the coffee/cream/sugar. Had […] to call the front desk at least once every day because of the state of the room. Read moreGenuine Expedia guest review
We enjoyed our stay at Shilo. The room was very spacious and comfortable. I loved having WiFi available without even needing a password. The staff was friendly and efficient. Would definitely return.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for your review! We look forward to your next visit. Sincerely, A. Fullerton, General Manager.
"Unclean room, horrific customer service."
Asked to change rooms after removing a few cobwebs. Not that big of a deal until I found a mosquito buzzing around the room and a larger flying insect on a larger cobweb right above the bed. Waited at the front desk for about 15 min while one of the girls was ordering her dinner and after surfing the internet finally "helped" me. Told me there were […] no other rooms available and told me I could wait while they got the room cleaned. I canceled my reservation and went down the street to the comfort inn who was excellent in all regards. You pay for what you get. Oh, I paid a lesser price at the comfort inn and got a hot tub in my room as an upgrade for free. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport I appreciate your feedback and apologize for the cleanliness of your room. I hope that you will give us future opportunity to earn your confidence. Sincerely, A. Fullerton-General Manager.
"Family Reunion Stay"
Our stay was very enjoyable and the best so far. We appreciate the hospitality shown and professionalism by staff.Genuine Hotels.com guest review
Old hotel....old noisy plumbing in walls and mattress was low on one side with high center rolloff. Big price. Won't stay again.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for your review. The free continental breakfast with the barista runs until 9am, however, the free hot breakfast that is in down in the restaurant runs until 11am. We hope you will give us another try. Sincerely, A. Fullerton-General Manager.
"Hotel close to airport but not too close."
The hotel staff were kind and professional. The bedroom area is closest to the inside wall and the suite area was separate and close to window. Roomy and plenty of counter space in "kitchen" area! Two TVs and both areas were roomy and well planned out. I will look for this hotel again.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for your feedback! We do offer a free hot breakfast in the restaurant as well. We look forward to your next visit. Sincerely, A. Fullerton, General Manager
Overall, Very good hotel. Free parking, breakfast, and wi-Fi. Comforters and appliances can use a little bit of upgrading, but can't complain with the price.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for your feedback! Sincerely, A. Fullerton-General Manager
"Great base for a weekend in Portland."
Good sized suite room, great service from staff. Convenient location.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you! Sincerely, A. Fullerton-General Manager
"Good deal near airport."
Nice, comfortable room. Restaurant and lounge very nice.Genuine Expedia guest review
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