The key was doesn't work many times.some doors have to fix.Genuine Hotels.com guest review
"Fine value, generous size suites"
Highly recommend this property. Best surprise was the free buffet breakfast in the restaurant in addition to the continental breakfast near the lobby.Genuine Hotels.com guest review
Close to airport and a bit dated. Cafe food was good.Genuine Hotels.com guest review
"So much room in the room"
I was blown away by how huge this room was in Portland. So many nice features. Quiet, too. Has almost a complete kitchen. We, also got a nice breakfast complimentary. Would definitely stay there again.Genuine Hotels.com guest review
"lose to airport/good restaurant"
nice and comfortable with good food and bar near airportGenuine Hotels.com guest review
"Close to airport"
Very accommodating with very reasonable ratesGenuine Hotels.com guest review
"Great Place near PDX"
I'll stay here again.Genuine Hotels.com guest review
Wonderful accommodations! Our junior suite was spacious, very comfortable and felt new. Appreciated the free parking, very nice breakfast, hot tub and free glass of wine. All the employees we encountered were gracious and helpful. We will absolutely stay there again! I can't say enough nice things about this hotel!Genuine Hotels.com guest review
"Family Reunion Stay"
Our stay was very enjoyable and the best so far. We appreciate the hospitality shown and professionalism by staff.Genuine Hotels.com guest review
I couldn't believe how beautiful and big the room was. I've stayed at other hotels in the Portland Airport area over the past 10 yrs and I can say I have now found a Jewel in this hotelGenuine Hotels.com guest review
I have stayed at the PDX Shilo before and have been very satisfied. This time, however, they put me in an "older" room by the pool. The carpet was ripped, the room had a stench, the bed was not as comfortable and "kids" kept going in and out of the 24hr access pool - slamming the door - all night long. So depending on where they put you - you will get […] a different experience, which is sad. Glad I know now to ask to be put on the restaurant side of the building. Read moreGenuine Hotels.com guest review
"Better Than Expected"
The room was spacious and comfortable. It was located conveniently near the airport, and the airport shuttle worked perfectly. When it was seen that more passengers than expected had shown up, we were efficiently moved to a larger vehicle. The restaurant's menu offered a nice variety, including healthy choices. All food was tasty, creative, and well […] prepared. I couldn't have asked for more. Read moreGenuine Hotels.com guest review
"proximity to pdx"
Booked 2 rooms. Drapes were hanging off the window due to a broken curtain rod in one room. Other room appeared to be clean but old bar of soap was left in soap dish. Hotel staff was quick to rectify though.Genuine Hotels.com guest review
"wonderful exercise area"
The exercise are has a sauna, jacuzzi, and pool. Very nice setup.Genuine Hotels.com guest review
The door adjoining the sauna/fitness room to pool was not working so you have to go out of the hotel to get in the pool ( no other entry from inside the hotel). Housekeeper also just barge into your room without knocking prior to checkout time. Otherwise for the price everything was good enough. HGenuine Hotels.com guest review
Very clean, easy to get to. Love the 24hour pool & spa!!!Genuine Hotels.com guest review
"Very handy to Airport at PDX; Transp provided"
Excellent overall. Very good place to leave your car for a week and then have a late flight return for a second night stay. You simply have to tell them when you check in.Genuine Hotels.com guest review
The room is big and clean, although appears to be somewhat oldGenuine Hotels.com guest review
"Not the worst but no better than hotel 6"
The room smelled of must. The tv was old, the woman at the counter was rude but the bed was comfortable. I guess you have to pick and choose your battles. It definitely was not worth the price that I paid to stay a night there. I travel a lot and I've stayed at 20 different hotels this year and this by far was the worstGenuine Hotels.com guest review
"Close to airport."
Friendly StaffGenuine Hotels.com guest review
Very spacious, wonderful for my family of five. Nice pool, restaurant and amenities. Beds a bit hard, but I will stay there again.Genuine Hotels.com guest review
The staff was very friendly and helpful. It was great that they have a sauna and a stream room. The Jacuzzi is huge!Genuine Hotels.com guest review
"Quite a value!"
All of the staff were friendly, both at check-in and at check-out, and were responsive when we requested more pillows for the fold-out couch. We found the room to be clean and well-appointed. The pool area and workout room were also clean and in good repair. We were especially impressed with the breakfast choices available in the restaurant, as we had […] been too late for the continental breakfast. The shuttle staff were also friendly and helpful with luggage. Our only issue was with how much we could hear our neighbors. They did not appear to be intentionally loud, but we could hear every conversation, every shower, and every step as they moved around their rooms. We did not, however, hear the outside air traffic noise, which was surprising with their close proximity to the airport. Overall, it was a pleasant stay and a good price for all of the amenities. We will stay there again! Read moreGenuine Hotels.com guest review
Nice hotel rooms, good food, nice staff.Genuine Hotels.com guest review
"Beds and noise."
Very loud and the beds are not very comfortableGenuine Hotels.com guest review
"Great Stay better than last time"
I was totally amazed and surprise when I walked into the room. I actually think it was about the nicest room I had seen in some time. I had to take pictures and send to my family that there was 3 yes 3 TV in the room. The last time we stayed in this hotel chain was Eugene when we went to Hawaii and the air conditioning wasn't working in July. I will […] be returning the next time I have a Herbalife meeting in Portland Oregon. The other Great part is you don't even have to leave the hotel to eat because the restaurant is just down the hallway and the service is great and so was the food. Not bad priced either for what you get. And as for our meeting the room was in the same building as well. It was all just very welcoming and convenient. Great job to all keep up the great work. Read moreGenuine Hotels.com guest review
"Very nice hotel close to airport"
Hotel was very nice, with attached restaurant/lounge. Free or discounted breakfast includes many free options or a discount off any menu item at the restaurant. Staff was MORE than helpful with our large group. The all-suite rooms are very spacious and nice. Not much around the hotel, but that's kind of what you get at most airport hotelsGenuine Hotels.com guest review
Loved our weekend at Shilo. Very nice and clean hotel. Welcoming - staff couldn't be nicer. We stayed two nights and would definitely return. We were pleasantly surprised when we checked in that we were presented with coupons for two complimentary drinks in the connected lounge in addition to four coupons for either the continental breakfast OR hot […] breakfast in the connected restaurant. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Kathy, I would like to thank you for your recent review on Expedia regarding your stay at the Shilo Inn Suites, Portland Airport. We hope to see you again in your future travels. Best regards, Tim Laib, General Manager
Had a decent stay. Staff was pretty nice, esp. In the restaurant. Hotel was clean, but because it's pretty old it didn't "feel" as clean as it probably was.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Jack, thank your for your recent review on Expedia. I do want you to know that we are in the process of doing some updating in the hotel and guest rooms. I hope you will give us another opportunity on your next visit to show you the improvements. Best regards, Tim Laib, General Manager.
The staff were very friendly and helpful. The suite was nice, but furnishings a bit dated. Bed was o.k., pillows small. When I tried to use the hairdryer it would cut off after a few minutes. There was a second hairdryer that had the same problem. I used the indoor pool and jacuzzi, both of which were very large, but the pool tiles did need a good cleaning. […] Would stay again. Read moreGenuine Hotels.com guest review
Close to airport and I5 but quiet. Rooms were clean and spacious with frig and microwave. Beds were very comfy. Pool was big and clean and the hot tub was great! Definitely would stay here againGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for taking the time to post your review on the Shilo Inn Suites Portland Airport. We are so glad that you enjoyed your stay and hope to see you again in the near future. Best regards, Tim Laib, General Manager.
"Nice big room"
It's nice to have the semi separate room with a small couch, TV, dinning table, sink, microwave and refrigerator. There is also a TV in the bedroom side as well. There are 2 more sinks in the room which is great when getting ready in the morning. Bed is OK. Breakfast you have the options of pastries and coffee in the lobby or eating in the attached […] restaurant. We went to the restaurant first morning, it took us half hour before getting our coffee, and even longer for our food to come. My husband was ready to walk out because of the service. Next morning we ate in the lobby, nothing great but no stress. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Honolulu Star, thank you for your recent review on the Shilo Inn Suites Portland Airport. We are so glad to hear that you enjoyed your stay and hope to look forward to your return visit. Best regards, Tim Laib, General Manager.
"Love this place"
Great onsite restaurant, open all day. The internet is a bit iffy as it is never a real strong signal. Wished it was a better that way. Bed is comfortable. Great location close to the airport. Awesome staff at the front desk. Have already booked my next stay there.Genuine Hotels.com guest review
"Great Rooms at a great price"
With one minor exception the facilities were perfect. Service was exc ellent. Due to road construction getting in and out of the facility was a little testy but it was a minor inconvenience compared with the facilities.Genuine Hotels.com guest review
Great location and value. Room was almost completely redone with a few minor punch list items to be completed. Breakfast was good. Did not even use the free drink coupons.Genuine Hotels.com guest review
"Convenience, comfort, value"
I am becoming a big fan of the Shilo Inn - the airport location is exceptional for the size and features of the king guest room, quality of the restaurant, service, fitness room and the feeling that management is on top of everything. Very reasonable rate means I will very likely return.Genuine Hotels.com guest review
"Surprisingly good experience"
The room was very nice with the exception of the pillows. Pool was great. We enjoyed the complimentary wine in the evening and the breakfast in the morning. Very close to the airport and the price was good. We would stay here again if traveling to the Portland area.Genuine Hotels.com guest review
The hotel had it all! Great staff (except one grumpy night clerk who was NEVER nice or helpful!) good bar & food, great pool with a big hot tub, steam and sauna! Open 24 hours, we loved that! And super comfy rooms!! We didn't want to leave!!Genuine Hotels.com guest review
"Nice hotel near airport with indoor pool& spa."
Loved the separation of sleeping area with small living area with television.Genuine Expedia guest review
Our stay at the Shilo Inn was very good. The room was clean and a nice size. We enjoyed the breakfasts and the staff were very friendly and helpful. We will stay here again in the future.Genuine Expedia guest review
Only stayed one night before heading for an early morning flight. Staff was very helpful. Needed to run to Target & front desk had shuttle drop me off & pick me up. Great service! The room was in excellent condition. I will definitely stay again!Genuine Hotels.com guest review
"Quite good hotel:"
The hotel is nice, though dated, and the room was far larger than I needed with a sitting space and three sinks! But because I had been given a bottle of wine that day and knew I couldn't take it with me on the plane, a maintenance man was sent to my room with a corkscrew, which I thought was very obliging. And the hotel restaurant food was good. Also, […] not only did I receive a wake-up call the following morning, but someone was sent to my room to knock on the door, which I think constitutes excellent service! Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport I would like you thank you for the taking the time to write your recent review of the Shilo Inn Suites, Portland Airport. I am pleased that you had an opportunity to enjoy the restaurant. We hope to see you again in the near future. Best regards, Tim Laib, General Manager
The stay was all fine. The only thing that I didnt appreciate was when I called the front desk and asked for some small toothpaste packs and they said I would have to come down and pick them up. Not a big deal but I would have appreciated if they could have sent it through the room service.Genuine Hotels.com guest review
"Conveniently located and quiet."
Because we extended our stay we were locked out of our room. The reception desk was very busy and when Mr. Brian Olsen saw me and others standing in long line, on his own he started trying to help us. He went and opened our room, prepared new keys and even though we told him we would stop at the front and pick up the new keys he dropped off the keys […] at our room. He provided exceptional service with a smile!! Thank you Mr. Olsen. Read moreGenuine Hotels.com guest review
"Convenient and pleasant"
Great stay..close to airport and free really nice shuttle 24 hrs of dayGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport I would like to thank you for posting your recent review on Expedia. We are happy to hear that you had a great stay. Best regards, Tim Laib, General Manager
"Understaffed for such a large facility"
When we checked in at 9:30pm they were understaffed. One person was handling everything from people checking in, to answering the phone and taking reservations, to handling the airlines staff coming in in large numbers to managing the hotel shuttle service. I felt very sorry for the man and was also not very happy with the lack of available staff to […] manage. The Shilo is a very large hotel and seems like it hasn't been updated since the 80's. The place is not very clean and you can smell it. The housekeeping staff didn't seem to mind waking everyone up at 8am with constant chatting. The kids had fun in the pool, but the hot tub was closed for repair. The restaurant food which is where we got our complimentary breakfast was barely edible (the restaurant staff were friendly). I wish I had better news to report, I think I have a higher tolerance for things like this, but it was a very disappointing stay. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Please accept my sincere apologies for the circumstances regarding your recent stay at the Shilo Inn Suites, Portland Airport. I appreciate your feedback and will work with our staff to ensure this doesn’t happen in the future. Best regards, Tim Laib, General Manager
This was a very pleasing trip for my family. Rooms are very clean and comfortable. Excellent free breakfast from the dining facility. Overall a great experience.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Tony, thank you so much for taking the time to post your recent review of the Shilo Inn Suites Portland Airport. We hope to see you again in the near future. Best regards, Tim Laib, General Manager.
People above us were up all night. Hotel did nothing about it. Won't stay here again.Genuine Hotels.com guest review
We chose this property as an alternative to more expensive choices closer to downtown. I am pleased with the choice with the exception of the Tri-Met schedules don't permit going downtown hoping for a return late in the evening. We missed the last train at the Convention Center at 10:42 PM by only seconds which resulted in a $33.00 cab ride back to […] the hotel. Plan ahead if you intend to use Tri-Met. Otherwise the hotel was very nice; the breakfast choices were excellent and the staff is friendly and knowledgeable. I definitely would stay here again. Read moreGenuine Hotels.com guest review
Went to Portland to visit my daughter. Shilo Inn was close to the airport and easy to find. The inn was clean, the room was comfortable and clean, and breakfast was free every morning at their restaurant (limited choices, but good). All staff and servers were pleasant to deal with. Portland had a drinking water emergency while I was there, and the hotel […] notified me immediately and made bottled water available. I would definitely stay there again. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Pat, thank you so much for your recent review of the Shilo Inn Suites, Portland Airport. I appreciate your comments regarding the staff and will be sure to pass on your comments. Best regards, Tim Laib, General Manager
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