"Great, large rooms with all the amenities."
I liked the fact of the restaurant and lounge attached. The best part was 24 hour access to the gym and the pool.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for your recent review of the Shilo Inn Suites Portland Airport. We were happy to hear that you enjoyed the restaurant, lounge and 24 hour fitness center.
The room was spacious and the staff was friendly. Def would come back!Genuine Hotels.com guest review
"The hotel is older and showing signs of wear."
Though the staff is friendly, the hotel is showing signs of wear: carpets are stained, toiletries and beverage supplies in the room are sparse towels are thin. The overall mood of this establishment is rather dark.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear K. Thank you for taking the time to post your review of the Shilo Inn Suites, Portland Airport. I was happy to hear that you found the staff friendly. We are in the process of updating the hotel and hope that your next visit will reflect those changes.
"Nice hotel but night staff were a little rude"
The hotel is very clean and when we checked in the front desk staff were very nice and helpful. But around 2am our smoke alarm went off (apparently because of a dying battery) but when I called the front desk he acted like I was bothering him. I would stay at this hotel again but I was very disappointed in the service of the night front desk staffGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for your review and for being a valued guest. I sincerely apologize for the smoke detector inconvenience and for your reception when reporting it to the Night Auditor. I will address this immediately. Sincerely, T. Laib-General Manager
"Perfect for accessabilty to the airport."
We loved the suite. My teen aged grandson and I had a Junior Suite. It was just right for us....the privacy of the distinct areas is great. I will stay there again and again for overnights that involve air travell. I didn't like the distance of the dining room to get to the hot breakfast. I suggest you put both breakfasts in the same room.. However, […] we did not like the hot breakfast, neither the taste or the menu. Next time we will go for the cold breakfast.. Read moreGenuine Hotels.com guest review
The front desk people were a little shabbily dressed but provided great service. I was really disappointed with the shower head in the bathroom. Small places where the wall paper was peeling in our room. Aso had a non smoking room with a burn hole in the foot stool. Guess somebody smoked in there. It is in need of a renovation. The hot tub was hot but […] no bubbles and stuff was floating all over in the water. Sure didn't spend as much time there as I planned. But it was a good get away and I would probably stay again. One more thought the bed was divine. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Betty, thank you so much for your recent review on Expedia. I am happy to tell you that we are in the process of updating the guest rooms. We look forward to your return visit.
"Great service and beautiful rooms!"
So happy we found this place!!Genuine Hotels.com guest review
Our room was nice and spacious. It was very clean. There is a swimming pool. It came with the breadfast and coupons for free drink, although we did not use. The hotel is a bit aged but overall maintenance is good. The only complaint we had was that the pipe behind one of the bedroom walls made a loud noise when others use shower. Everytime it triggers […] a loud bang. It woke us up. We mentioned to the front desk when we left. Other than this, the value was good. Read moreGenuine Hotels.com guest review
This hotel is a real bargin. Large spacious suite with all of the amenities that you could want. Very clean with a friendly staff. free glass of wine or beer for each of us. We had a great breakfast buffet, but were told that this wasn't everyday. We wil stay here again.Genuine Hotels.com guest review
"Close to airport"
It was close to the airport. Shuttle to airport if needed.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for taking the time to post your recent review of the Shilo Inn Suites, Portland Airport. I am disappointed and concerned that you had cleanliness issues with your room, and appreciate you bringing it to our attention.
"Great for length of stay"
We were there 3 nights and 4 days, the room was a great size. We got coupons for a complimentary drink in the bar and discount coupons off of breakfast in the restaurant if we didn't want the cold breakfast bar. Beds were comfortable. The staff were incredibly helpful. Recommended to friends and would stay there again.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you posting your recent review of the Shilo Inn Suites, Portland Airport. Your positive review is sincerely appreciated by the entire staff. Thank you again.
Great staff.... very helpful. Close to airport and Max station.Genuine Hotels.com guest review
Nice hotel. Great prices. Would stay again.Genuine Hotels.com guest review
"Very Good Value!"
While not everything was perfect, our 3 day stay was still a great experience, and we'd totally book here again. Staff was nice, the extra area in the "suite" was nice to separate me from the early risers. 24 hour pool was great for the kids. (Hot tub jets were not working, which would have been awesome for my bad back.) A hot breakfast in the restaurant […] exceeded expectations. Decor is a bit dated. And they do need to upgrade their TV's at some point, but now I'm getting picky. Try it out. All-in-all it was a great value for the money. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Donesh: Thank you for your review of the Shilo Inn Suites, Portland Airport. We are sincerely happy that overall your experience was a positive one, and want you to know that we are in the process of updating the guest rooms and making improvements to the property.
"Nice hotel close to the airport."
It was nice, except one thing, wifi speed very low, couldn't open any webpages.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for your review on Expedia. I apologize that the wi-fi speed was slow during your stay, but I am to inform you that we have just upgraded our wi-fi service to a much speed with Comcast.
"A great stay"
Shilo Inn Suites was a great hotel. We stayed in the junior suite.The best part about my stay was the pool and hot tub. The wifi speed was a little weak. The continental breakfast in the lobby closes too early. The restaurant was spectacular. The servers were helpful and nice. The service was excellent. I would come back to Shilo Inn Suites next time. […] I would recommend this hotel to my family and friends. Read moreGenuine Hotels.com guest review
"Great place to stay"
The room was very big, also had a small living room/kitchenette area. Wish I had stayed there for my whole trip, it had easy access to the freeway and not far from anywhere we needed to go. The continental breakfast left little to be desired, however they do have a full service restaurant on site. I also liked the indoor pool/spa and that there is laundry […] facilities. It's also right down the street from the car rental return, so saved us from having to get up extra early to return the car and get to the airport. Read moreGenuine Hotels.com guest review
"Close to airport"
I stay here every year. The suite is huge and the restaurant is wonderful and the shuttle busses to and from the airport run frequently.Genuine Hotels.com guest review
expected nice stay and it was. shower head was faulty but did not report it. desk service wad above par but have stayed at other facilities with better continental breakfast selection .Genuine Hotels.com guest review
I stayed here a few months ago and loved it, but the room I was assigned was dated and not remodeled. The carpet was loose and you could trip on it. The tub drain stopper was not on good and so fell off and it was full of gross hair and subsequently did not drain well.Genuine Hotels.com guest review
"Best deal in Portland"
Spacious rooms. Great restaurant breakfast. Good location. This is where flight crews stay and we can see why.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Scuba: Thank you for your view of the Shilo Inn Suites, Portland Airport. I apologize for the inconsistent services from our housekeeping department. I am glad to hear that you enjoyed the room and breakfast. We hope to see you again soon.
"A great place to camp out at the airport"
We got in to PDX late, so we were looking for proximity, low cost, and basic services. And that's exactly what we got. We were less than five minutes from the rental car pick up, we got a rate well below rack, and a room that was much more spacious - if curiously decorated - than we expected. The king bed room included a divider half-wall and then a […] small kitchenette and a table where we were able to do a bit of work before checking out in the morning. The hotel restaurant was nothing great, but we got hot meals from them, not a cheesy continental breakfast spread, included in the rate. It's certainly nothing glamorous and you're not going to impress anyone by recommending a stay there, but it was a great value for what we needed before we started our trip. You probably want to request a top floor room as it's clear that they didn't spend much of their construction budget (probably 40 years ago) on sound insulation. Read moreGenuine Hotels.com guest review
"Great access to PDX and all major Port/Van locals"
Great place to stay. Room was very comfortable and hotel was very accomodating in all respects. Morning breakfast included...much better than most buffet style found in others.Genuine Hotels.com guest review
"old hotel but good value"
this hotel has an ideal location to PDX airport. The rooms are expansive and comfortable however the hotel is stuck in 1974 from the furnishings ( I think the bedding is original to the hotel) to the etched mirrors you find everywhere. It needs updating but you wont get such a large room at this price anywhere.Genuine Hotels.com guest review
"Shilo Inn at PDX"
The room was great. Loved the 24 hour pool and workout facilities. Front desk was awesome in working with me. Only issue was with breakfast. After I was told my choices and ordered, I found out there was a buffet option for the free breakfast. Would've liked to have been informed of that. All in all, great experience. Will book again.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Suni: Thank you for your review of the Shilo Inn Suites, Portland Airport! I am so sorry that the breakfast options were not better explained to you during your stay. We sincerely hope to see you again in the near future.
"Staff Was Excellent"
I arrived later than expected 11:45pm and the night clerk was so full of enthusiasm, efficient, funny and took control of the 6 other people who had arrived late. He made each of us feel like we were the only one that he needed to take care of. The food in the dining room was quite good both for breakfast and dinner. I will definitely stay here the […] next time I return to Portland. Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Donesh: Thank you for the great comments regarding our night clerk. I will make sure and share these with him. We hope to see you again in the near future.
"my first time in Portland, went for my daughter's"
was very pleased with the service i received from Shilo inns, the whole experience was great, my trip to portland was greatGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Myra: Thank you so much for your great review of the Shilo Inn Suites Portland Airport. We are so pleased that you enjoyed your stay and was pleased with the services you received.
"Fantastic hotel friendly staff"
The staff was very friendly and helpful check in was a breeze! The rooms are amazing with everything you will need love the movie options! The pool and hot tub are great with perfect temperatures! The reasturaunt with the complimentary breakfast was excellent and dinner even better! Room service is quick and awesome drinks! Anytime I come to portland […] I will always come here! Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport I wanted take a moment to thank you for your great comments regarding your stay and the staff at the Shilo Inn Suites, Portland Airport. We look forward to having you as our guest again soon.
We definitely enjoyed our stay. Staff was very friendly. Room was spacious and clean. Beds were a little hard but not the worst we have stayed on. Showers had almost to much pressure. Pool is open 24 hours, which is a big plus when you have kids who love to swim. Our boys were so entertained by the fact that the bathroom had a tv and a phone in it. […] Would definitely stay again. Read moreGenuine Hotels.com guest review
"really close to the airport"
My experience at the shilo inn hotel was excellentGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Mike, thank you for your review of the Shilo Inn Suites, Portland Airport. You will be pleased to know that we are in process up replacing the TV’s and updating the guest rooms.
"Awesome 4 night/5 day stay!!!!"
We held a retreat for Iraq/Afganistan veterans at the Airport location in Portland, OR. Everyone there was great. We needed some changes at the last minute and they didn't hesitate for a minute to help. The rooms were outstanding. The design, comfort of the beds, food/food service and loved the TV in the bathroom :) Best hotel we've stayed in!!! Ho […] orah! Read moreGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Tanara: Thank you so much for the great review of the Shilo Inn Suites, Portland Airport. It was a pleasure having your group at our hotel and we hope to see you again in the near future
Staff was friendly had a problem with the shower maintenance fix it right away. Nice and new shopping area, breakfast was goodGenuine Hotels.com guest review
This is obviously an older luxury property. Our room was incredibly spacious and the staff and customer service was better than even more expensive 5 star hotels we have stayed in. We would hand up the phone with our requests for extra pillows and room service and there would be a knock on the door. We enjoyed the complimentary hot breakfast in the […] restaurant and chose to eat lunch there for our 3 day stay. The food was delicious, reasonably priced and our service was excellent. One day we had an issue with a lunch item and it was cheerfully and quickly fixed. We enjoyed the hot tub/oool area, and exercise room. Read moreGenuine Hotels.com guest review
It was a wonderful stay as usual. We always stay here because of the location and the restaurant. The staff is always friendly and helpful!Genuine Hotels.com guest review
Clean comfortable room at a good value. 24 hr. Pool was nice.Genuine Hotels.com guest review
"not bad, not great"
My room had a tv in it that as at least as old as I was. water pressure in the bathroom was not great. but onsite hotel was awesome. great breakfast. internet was sketchy at times. didnt work in the restaurant so business meetings were not an option there.Genuine Hotels.com guest review
"24 hour swim pool use"
It was great and the was staff kind and friendly.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Dear Colleen: Thank you for your review of the Shilo Inn Suites, Portland Airport. I sincerely appreciate your comments and will pass them on to the staff. Thanks again.
"Easy Access to Airport"
Staff was very nice and knowledgeable. Breakfast included both a cold breakfast and a hot for free. Overall stay was excellent.Genuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Frank: Thank you for your great comments regarding the Shilo Inn Suites, Portland Airport. We sincerely hope to see you again in the near future.
"Lots of room"
Easy access to airport, restaurants, and Trimax to Portland and VancouverGenuine Expedia guest review
"Always stay here when I fly out of PDX!"
Great staff, nice restaurant, clean rooms, reasonable rates, what more could you ask for?Genuine Hotels.com guest review
"Very roomy. Nice pool and exercise room."
Comfortable and quiet. Restful. Grandkids loved the pool.Genuine Expedia guest review
I always stay here when coming to Portland. Easy to get around from. Great food.Genuine Hotels.com guest review
"Super Bowl excursion"
Excellent stay. From the front desk people to cleaning staff to resturant staff, outstanding service and personality. Only complaint was TV remote in bed area was sparadic and the one in the sitting area did not work at all. Otherwise it was home away from home except I didn't have to make my own bed. :-)Genuine Hotels.com guest review
"I didn't mind the 80's decor, but beds and pillows"
Lovely pool and hot tub. Other perks were wine upon arrival & breakfast the next day.Genuine Expedia guest review
"Free shuttle service to airport terminals."
Excellent hotel. Size of rooms, services provided, and dining facilities - all outstanding. Would recommend to anyone flying in and out of Portland.Genuine Hotels.com guest review
Hotel was nice, but loud staff in the morning vacuuming.Genuine Expedia guest review
"A Great Value!"
We stay there every time we visit Portland. The 'suite' setup, with a separate TV in the meeting area for the kids, is ideal for families!Genuine Hotels.com guest review
"Can we get a pillow ?"
All was good breakfast was great Need to rethink the pillows not good hard small only oneGenuine Expedia guest review
"A really nice place to stay near Portland Airport"
I love the Shilo Inn. It's a great hotel and a great bargain. I like staying here when I have an early morning flight out of Portland airport. The free breakfast here is the best hotel breakfast I've every had. They have a really nice continental breakfast with a nice assortment of pastries, coffee and juice, or a choice of three hot breakfasts. I had […] the bacon eggs and fresh fruit and it was really good. The hotel pool and work out room are open all day and the water temperature in the pool is perfect. The only thing I don't like is the hotel restaurant, which is too high end for my taste (dinners start at $18), but there is a Shari's restaurant right next door for those on a budget. Read moreGenuine Hotels.com guest review
"Travel for flight"
They have great free breakfast and dinner tickets plus a free drink for all adultsGenuine Expedia guest review
Response by Shilo Inn Suites Hotel - Portland Airport Thank you for taking the time to post your review of your stay at the Shilo Inn Portland Airport Suites. We are so happy that you enjoyed the breakfast, dinner and drinks in our restaurant.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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