All hotels in Boston, Massachusetts, United States of America
1 room, 2 adults
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3.6 / 5Good

Score breakdown (from 6,000 reviews)

Average rating for:

  • Cleanliness
    3.9
  • Service
    3.9
  • Comfort
    3.5
  • Condition
    3.5
  • Neighborhood
    4.5
3.0 / 5Good
"Dissatisfied"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I was a bit disappointed with my stay. It seemed like everything was under construction in the hotel and i was given no notice about this. It was annoying to be woken up every morning with the sounds of construction. The rooms and beds were nice.
Genuine Hotels.com guest review
6 night trip with friends Mar 13, 2015
A Traveler
US
2.0 / 5Fair
"Nice hotel coming sometime in 2015"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
There was no mention of SERIOUSLY HEAVY RENOVATIONS going on when I booked my room. The elevators took forever, especially when staying on the 14th floor, the lobby was useless and frigid.
Genuine Hotels.com guest review
2 night business trip Mar 20, 2015
Amir
US
3.0 / 5Good
"Looking forward to completed renovations"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Hesitant to give this Grand Dame of a hotel a poor review, but construction made the stay very unpleasant. While I think it will be beautiful when renovations are completed, this is not the best time for a stay. Twice I was left waiting 20 minutes for elevator service. Also, due to construction, Hotel is temporarily not serving breakfast in the lobby as they were able to do in the past. Ended up going to a restaurant in the hotel that cost over $30.00, for no service, no tea on hand, and space was dirty. Dave your money and find a greasy spoon
Genuine Hotels.com guest review
1 night trip with friends Mar 21, 2015
Deirdre
US
5.0 / 5Outstanding
"friendly and goes the extra step"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
we had a wonderful stay even though the hotel was under construction found the staff friendly and very helpful. I lost an earring down the sink drain and they retrieved it for me.
Genuine Hotels.com guest review
1 night romance trip Mar 9, 2015
Jayne
US
1.0 / 5Poor
"I can't believe the city of Boston allows this"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Rooms was in disarray. Filth everywhere. Carpet was coming up. Stains on the ceiling and on the curtains. Gross. And lobby is under complete renovation.
Genuine Hotels.com guest review
1 night business trip Mar 17, 2015
Brandon
US
4.0 / 5Excellent
"Old hotel under remodelation"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
The hotel is going under remodelation, but rooms are small but clean, I miss a little consideration for guests to be seated in the lobby
Genuine Hotels.com guest review
1 night trip Mar 14, 2015
karen
US
2.0 / 5Fair
"BEWARE!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
Not worth the $$$!!!! The ENTIRE Lobby was under construction. There were building materials and wires everywhere. Because of this, there was no room service available and the Hotel bar was closed. There was Construction noise everywhere. There was only one available Exit door from the Lobby. Room was clean but very outdated and NOT in a charming way. I could not have been more disappointed considering the price we paid. The only positive was that the staff was courteous. Will NEVER stay there again.
Genuine Hotels.com guest review
2 night business trip Mar 15, 2015
A Traveler
US
3.0 / 5Good
"Sorry to see the History go."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
The Motel was very old, they we remodeling, to a modern lobby, it was sad to see a very historic motel be changed.
Genuine Hotels.com guest review
4 night business trip Mar 7, 2015
Dewey
US
1.0 / 5Poor
"Under construction!"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
I wish I knew the hotel was under construction...I would have chosen another place to stay.
Genuine Hotels.com guest review
1 night business trip Mar 10, 2015
Tammy
US
3.0 / 5Good
"Convenient location at a good price"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I always have a pleasant stay at this hotel. I look forward to the renovation being completed.
Genuine Hotels.com guest review
1 night business trip Mar 9, 2015
A Traveler
US
1.0 / 5Poor
"Dont go unless you have no other options"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
This hotel was under huge renovations to the point the lobby was under total disarray. No WIFI, 3 of 6 elevators were working, no food or even coffee!A rip off for the price. The room should have cost 50.00 a night to be fair.
Genuine Hotels.com guest review
2 night business trip Mar 9, 2015
A Traveler
US
1.0 / 5Poor
"Avoid."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    4.0
Why would any reasonable person think it is ok to book 3 adults to a single queen sized bed? Busy weekends happen I get that but on top of that to not set aside or provide a roll away bed? Are you kidding? And sticking 3 people into a room barely larger than the bed? And dear lord...the smell of room 5102 I will never forget. How can an entire room smell like a cat's litter box? And please I beg the person that reads this to walk into that room as its only been a few days so the thick musk is probably still there. So at the price I paid that was a real great experience. To its credit I was deeply thankful for the guy working the desk the next morning for at least moving us to a clean room and king bed to at least give us a little extra room. And having a more pleasant and professional tone than the gentleman from the prior night. And loved housekeeping on the 15th floor they were great. This hotel's name will never be forgotten and I will make sure to share this story with every person I ever meet once they mention the city of Boston. No such thing as bad publicity right?
Genuine Hotels.com guest review
2 night trip with friends Mar 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Great location and value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent location. This hotel has been here for ages - and the large lobby was being renovated when I stayed here. Great value.
Genuine Hotels.com guest review
1 night trip Mar 4, 2015
James
US
4.0 / 5Excellent
"A night out in Boston"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel is undergoing major remodeling, lobby and new gym. It is an older hotel which was reflected in the bathroom, yet very clean. The room was a good size with 2 double beds, we even had a view of the city. The room rate was very inexpensive for the area. It had a Legal Seafood 2 minutes away, and took less than a 10 minute cab ride to get to symphony hall.
Genuine Hotels.com guest review
1 night family trip Mar 4, 2015
A Traveler
US
2.0 / 5Fair
"Don't stay here until renovation is complete"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    4.0
We arrived at 9:00 pm at the front entrance and were told that since the building was under constuction we would have to go all the way ound to the back entrance. It was blowing,snowing, and cold. We worked are way around then walked through all the construction and ended up just inside the front entrance with the doorman who made us go around standing there. There were no workman at this time of night and there was no reason to make us go to the other entrance. While at the makeshift registration there were only 2 attendants and the supervisor carried on a five minute conversation with one of the attendants leaving only one person to register people. I'm sure her conversation could have waited until we had been checked in. We had no idea when we booked the the hotel was under renovation
Genuine Hotels.com guest review
1 night romance trip Mar 3, 2015
A Traveler
US
3.0 / 5Good
"ok"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
Wish I new a full renovation was happening prior to booking.
Genuine Hotels.com guest review
1 night romance trip Mar 3, 2015
A Traveler
US
4.0 / 5Excellent
"Don't let the Lobby Renovation Keep You away"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Park Plaza Hotel, is under renovation in the lobby area. But, the rooms continue to have the same historical charm with comfortable modern beds.
Genuine Hotels.com guest review
1 night business trip Mar 1, 2015
Amy
US
4.0 / 5Excellent
"would recommend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
A bit disappointed the hotel was under extreme construction but it was nice to see they are preserving history. Clean place to stay for the night.
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
Michaela
US
3.0 / 5Good
"Good value for short business trip"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
in & out business trip. Lobby under construction so there were no real amenities available. I've stayed before and I'd stay again...good value..
Genuine Hotels.com guest review
1 night business trip Mar 3, 2015
Frank
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Very convenient location for my needs. Older hotel currently being renovated. Staff was courteous and efficient.
Genuine Hotels.com guest review
2 night business trip Mar 2, 2015
A Traveler
US
3.0 / 5Good
"5 AM wake up"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
A lot of construction not noisy just a lot of construction fire alarm went off at 5 AM probably due to construction
Genuine Hotels.com guest review
1 night romance trip Mar 1, 2015
Dan
US
3.0 / 5Good
"late february 2015"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
basically good, the hotel was in the middle of renovations which did not directly impact our stay, but did preclude the use of hotel lobby. they expect to be done renovations to the lobby this spring, i think things are going slower than hoped for.
Genuine Hotels.com guest review
2 night trip with friends Feb 26, 2015
A Traveler
US
1.0 / 5Poor
"avoid during renovation"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
it was the worst by far. the hotel is going through a major renovation and all amenities were unavailable. the room temperature was a constant 80 degree, and despite putting the thermostat on 65 degree, the room temperature did not change. i tried to ask for a different room, but with no luck. Avoid this hotel while it's going through renovation. maybe it will get better after the renovations are done.
Genuine Hotels.com guest review
3 night business trip Mar 2, 2015
A Traveler
US
3.0 / 5Good
"Just one night"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
Major construction going on while there but with due respect they were making upgrades. Asked for additional pillows and blankets but didn't receive any. Phone did not work, half of power outlets did not work, and found belly button ring and candy wrappers on the floor when we initially got in. I've stayed there before and got much better quality so I'd chalk this up to a few bad employees.
Genuine Hotels.com guest review
1 night trip with friends Feb 27, 2015
Jason
US
4.0 / 5Excellent
"quick get away"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Nice location, but hotel under construction
Genuine Hotels.com guest review
1 night trip Mar 2, 2015
john thomas
US
5.0 / 5Outstanding
"Excellent experience"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was beautiful experience have no complaints
Genuine Hotels.com guest review
1 night trip Feb 27, 2015
wayne
US
2.0 / 5Fair
"Come back when the hotel is done."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    5.0
I was not warned that the hotel was undergoing major renovation. The lobby was colder that outside and was completely unusable. The rooms were outdated and small. The astronomical fees for parking ($50/day) and the WIFI fee ($12.50/day) were a surprise too. Location was great.
Genuine Hotels.com guest review
3 night family trip Feb 26, 2015
Abraham
US
3.0 / 5Good
"Stay during Feb 2015"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
It would have been nice to know they were doing construction before booking. The fire alarm went off twice early in the morning (6-7AM). It was a false alarm but it was very annoying. Walls are also are quite thin. So I could here my neighbors. But rooms were clean, free Wi-Fi, and location was great. Overall very good value.
Genuine Hotels.com guest review
2 night business trip Feb 25, 2015
A Traveler
US
4.0 / 5Excellent
"Why do I have to give a title???"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The fire alarm went off at 5am, the problem got corrected fast, but it scared the h out of me. On the other hand the staff was really helpful on the checking process, and worked with me due a mistake when I booked my stay, and the default search date on hotels.com, was a day ahead.
Genuine Hotels.com guest review
1 night trip Mar 1, 2015
Mateus
US
3.0 / 5Good
"Perfect location but the hotel condition was bad"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
.... See title
Genuine Hotels.com guest review
4 night romance trip Feb 26, 2015
A Traveler
US
3.0 / 5Good
"Classic Hotel Under Major Renovation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
This grand hotel is under renovation and I fear that while the ballroom will maintain some of it's classic charm the plans for the new reception area feel a little too modern to fit the character of the building. The construction in the morning made it challenging as some exits are being refurbished and the noise, dust, congestion made me wonder if I should stay here again. What was phenomenal was the concierge and the staff! They go above and beyond in customer service! I can't say enough wonderful things about the concierge!
Genuine Hotels.com guest review
4 night business trip Feb 25, 2015
David A.
US
3.0 / 5Good
"Park Plaza on it's way to being beautiful."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
As everyone has said, this hotel is under renovation. When it's finished, it will be gorgeous. The staff was friendly and helpful upon check in and check out. There is access to several restaurants/bars in the hotel complex including Finale, a Desserterie, which is fabulous. Elevators were plentiful and arrived quickly. The room itself was somewhat small and since it was an adjoining room with a door, we had issues with noise from some young women who were partying long into the night. Once they were quiet, the hotel was silent. The bed was very comfortable, but was missing a dust ruffle. The heat worked well and the water for the shower/tub was wonderfully hot.
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
Karin
US
3.0 / 5Good
"Very disappointed"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
There was no warning that the entire lobby was under serious construction. And in checking in and out , not one staff member apologized for the noise, dust, or any other inconvenience during renovations. The room itself was very warm and no matter what we tried we couldn't get the heat to stop turning on. It was so miserable we couldn't wait to leave in the morning. It wasn't worth the reasonable price for the night.
Genuine Hotels.com guest review
1 night romance trip Feb 28, 2015
Jason
US
2.0 / 5Fair
"It's OK, but only as a last resort"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
Lobby is under major renovation. It is a construction site. They sold us an "out of order" room, as the shower wasn't working. The maintenance man advised us that the room was supposed to be out of order, but they sold it to us anyway.
Genuine Hotels.com guest review
1 night business trip Feb 28, 2015
A Traveler
US
3.0 / 5Good
"Construction"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
My stay was good for its price, but the construction in the lobby is really annoying..plus the room wasn't that clean
Genuine Hotels.com guest review
1 night business trip Feb 28, 2015
A Traveler
US
3.0 / 5Good
"could have been upfront"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Only stayed one night. Would have been nice to know that the hotel was being renovated. Extremely loud. Lobby looked like a disaster. Just a heads up would have been nice.
Genuine Hotels.com guest review
1 night family trip Feb 28, 2015
stan
US
4.0 / 5Excellent
"Good!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Great stay. All staff was very helpful and nice. A little hectic with the construction going on to the building, but the staff handled it well.
Genuine Hotels.com guest review
1 night business trip Feb 27, 2015
A Traveler
US
2.0 / 5Fair
"Hotel is under renovation, and is therefore a mess"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    5.0
The hotel is currently in the middle of a major renovation. The lobby is a construction site, with plastic sheets everywhere and construction workers carrying heavy loads to and fro. Many of the hotel services are disrupted (i.e. the fitness room is closed). I guess that's why the hotel is currently offering pretty good deals, but I felt that I should have been forewarned about the mess.
Genuine Hotels.com guest review
2 night business trip Feb 26, 2015
A Traveler
US
4.0 / 5Excellent
"Park Plaza stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Got a great deal on a 2 night stay, I am sure due to the incredible amount of construction taking place with a totally lobby rebuild. That had no impact on the room, however, and noise was not an issue. Obviously no area to go lounge. Construction to be completed by end of March 2015 and will have to return to view final product.
Genuine Hotels.com guest review
2 night romance trip Feb 26, 2015
Ray
US
3.0 / 5Good
"Great location - undergoing major renovations"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Stayed here while family was in the hospital. 1 mile walk to mass general hospital. Major renovation occurring in the lobby area. Room was nice but for some reason the bathroom was extremely hot even after turning down the heat. We did have free WiFi during our stay which I think is only available for a limited time while the renovations are occurring.
Genuine Hotels.com guest review
2 night family trip Feb 26, 2015
Elizabeth
US
4.0 / 5Excellent
"hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
The hotel was being renovated at the time of our stay. The room was a little smaller with only a shower.. It was freezing in the lobby. The location was great. Close to the T . Could walk anywhere if needed.
Genuine Hotels.com guest review
2 night romance trip Feb 23, 2015
Jennifer
US
1.0 / 5Poor
"Wait to book until renovation is complete"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
Room was tiny, cold with few amenities Close to everything though. Great location. Under construction and very inconvenient to deal with. Alarms go off, evacuation, etc. Inexpensive and still not worth the value
Genuine Hotels.com guest review
2 night family trip Feb 25, 2015
Tracie
US
1.0 / 5Poor
"Park Plaza Hotel"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
This hotel should not be open during construction; fire alarms going off early in the morning, loud traffic, tiny rooms, and no room service. The only thing going for this hotel was its proximity to public transportation.
Genuine Hotels.com guest review
2 night business trip Feb 24, 2015
A Traveler
US
3.0 / 5Good
"Avoid until summer 2015"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    5.0
The hotel is undergoing extensive renovations and the lobby is a mess. Only one entrance is accessible, which was annoying because it was the opposite of the direction we needed each day. Also, you have to walk through the construction itself which is loud and hectic. I would recommend avoiding this hotel until summer 2015
Genuine Hotels.com guest review
4 night romance trip Feb 22, 2015
Andrea
US
1.0 / 5Poor
"DISASTER"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
I hold Hotels.com responsible for the fact that the hotel was under severe refurbishment, which should have been made know PRIOR to me booking this hotel. It was loud, no services were provided, and the staff was very aggravated by the construction as well. I have travelled all over the world for 40 years, AND THIS WAS THE WORST EXPERIENCE IN MY LIFE. I WILL NEVER GO BACK THERE OR USE HOTELS.COM AGAIN.
Genuine Hotels.com guest review
2 night business trip Feb 24, 2015
Harry
US
3.0 / 5Good
"Renovations make this an even better deal..."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Always a good value but an even better value now that the lobby is a construction site. Entrance reconfigured and as long as the rooms are as affordable it remains one of the best buys in Boston, but don't plan on spending anytime downstairs until the construction is complete.
Genuine Hotels.com guest review
1 night business trip Feb 25, 2015
Brian
US
3.0 / 5Good
"Renovation woes"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Stayed ony 1 night. Main entrance closed so long walk to the opposite entrance to the building. I expected the hotel to look as is as it's going through construction. The front desk at 9:30 pm had a long line and was slow however they were very polite. Room and bathroom was smaller than the usual rooms here in the US, reminder me of the European hotel rooms. No issues with that though as who needs much space in a hotel room. Looking forward though to visiting again once the renovation is complete as it looks like it will be georgeous.
Genuine Hotels.com guest review
1 night business trip Feb 24, 2015
Jay
US
2.0 / 5Fair
"Not again"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    2.0
Hotel under repair room was smallest ever seen parking difficult
Genuine Hotels.com guest review
1 night romance trip Feb 24, 2015
sean
US
5.0 / 5Outstanding
"Great old hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I needed a room for one night while my son traveled to New Hampshire. I wanted a hotel within walking distance of some of the sites.The room was great and I ate in two of the restaurants in the hotel building. The staff was helpful with directions and the purchase of a trolley ticket.The only issue was the current construction but that was minor. I will recommend this hotel to others and will make it a point to return when I in the area. I will be anxious to see the completed renovations.I also thought the price was reasonable. Thanks
Genuine Hotels.com guest review
1 night family trip Feb 24, 2015
Joesph
US
1.0 / 5Poor
"Under Renovation. Hotel is a complete mess."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
Hotel was under renovation. Condition was completely unacceptable. Listing on Hotels.com did not mention this fact.
Genuine Hotels.com guest review
4 night business trip Feb 20, 2015
Jerome
US
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