Ramada Plaza Hotel LAX - El Segundo - Hawthorne

Good roons if you just need a place to stay but way to pricey ... The hotel looks good frow the outside but the rooms need a major make over

Genuine Hotels.com guest review

but i will not pick it again. the room was clean but the sheets had a heavy soap powder that had me sleeping on the couch. and went a hunt for ice. location was great! old just broken and old hotel

Genuine Hotels.com guest review

I thought the low price was a bargain but we got more than we bargained for. The ESPN channel didn't work and this is during the NBA playoffs. The ice machines were so old and decrepit and they had the nerve to put a note on the 4th floor that it was out of order and to go to the 3rd or first floor. I went to the 3rd floor in the middle of the night […] and discovered that you could not retrieve the elevator from that floor. Needless to say neither ice machine on the 3rd or 1st floor was working and looked like they hadn't been used in years. They charged $3.50 per 10 minutes to use the lobby computer for printing boarding passes etc. The bath tub had grip strips that were so filthy my wife refused to take a bath, opting only to shower. The furniture was stained and she refused to sit in their chairs. No ventilation fan in the bathroom causing the room to hold steam after showering. The restaurant employee was rude and blew me off because all I wanted was a cup of coffee instead of paying for a meal. I felt I had a moral duty to warn potential customers. If any of the above does not bother you then it's a great place for the price. Read more

Genuine Hotels.com guest review

Hotel wasn't bad at all! The only problem I had was the bathroom. Ramada needs to upgrade their bathrooms because the the tile on the floors are scratched & dirty looking and shower and tub need a make over into the 20th century! Oh get an upgrade on your televisions, flat screens are in now people lol!

Genuine Hotels.com guest review

Their childrens buffet prices were the same as adults. They served some of the same.food for lunch for breakfast. At times the food.was not.hot. Poor cooks. They did not use fresh lettuce. Food was not good. spider webs.in bath tub. AC and Heat.did not work well. Some workers were not friendly.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Would stay again

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Its a party hotel, dont plan on sleeping. And theres no guaranteed parking even if your a guest of the hotel. All the people partying use up the garage. so when you come back at 2am you have to park across the road in a neighborhood with no lights. Awesome. I stayed here once and loved it. cheap, close to Redondo, then they burned me.

Genuine Hotels.com guest review

I checked out a night early because of the awful location and sense of being unsafe. Feel this hotel was severely misrepresented!!!

Genuine Hotels.com guest review

Brutal! Was there for a 10pm check in to leave by 5am in the morning initially. A quick sleep and then out, or so I thought.The price was right. A party was going on in the bar area, so there was NO parking at this motel. I had to park ONE MILE away to find a parking spot. When I asked the desk person about a parking spot AT the motel, he just laughed […] and said, "well you can wait until the people leave or go drive around for one." I said, "are you kidding me? It is 10 at night and I am paying to stay here, these people aren't." He just laughed. By the time I got back to the motel and in my room, the music from the party was still booming with people all over the place. This continued until my departure. I called the front desk at 2am to complain and the desk person said that "he'll check around for the noise." Music was pumping through the paper thin walls so much you could feel the vibrations when you placed your hand on the wall or headboard of the bed. When nothing was done, I left at 2:30am. There wasn't anyone at the front desk to say anything to, so I left. When I got to the front door, "THREE LADIES OF THE EVENING" and their "handler" walked in and went to the elevator bank when I left. They were obviously going to the "party" that the desk person was "unable" to find. So, go here if you: 1. DON'T WANT PARKING WITHIN ONE MILE OF THIS MOTEL 2. DON'T WANT A PROFESSIONAL HOSPTITALITY PERSON WORKING HERE AND 3. WANT TO SEE LIVE "HOOKERS" WORKING THIS MOTEL. Read more

Genuine Expedia guest review

the lobby, pool area was all beautiful. the lobby smelled of chinese food. the check in parking was more than lacking! half the front parking was designated for the restaurant. could not park in parking structure without a code. the room was a hodgpodge of 80's and 90's fictures. old tv. night clerk not friendly at all. called to set up wake up call. […] no answer. tried again and got restaurant. kept telling me to call front desk. i told him several times i did and was connected to him. HE HUNG UP ON ME. I WOULD NOT RECOMMEND THIS PLACE EVER. Read more

Genuine Hotels.com guest review

Excellent, it has everything is offered in its website. It is very convenient for every traveler. It is easy to get there, and near to the airport. The only observation I have, its shuttle is small for very people going to the airport.

Genuine Expedia guest review

I had an awesome time at the Ramada Plaza while staying there for an entire week.

Genuine Expedia guest review

The hotel was not up to my exectations and didn't compare to the HI Express or Amerisuites that the advertisement said it would. I actually refused to stay at this hotel because of its condition and received a refund from Expedia.

Genuine Expedia guest review

The rooms were dingy I had to request a second room and was only slightly better... The Ramada is just a fancy name for a motel...I was dissatisfied with the quality of this hotel

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Really good value,pleasant staff,handy to airport and nice roomy room and bathroom.Probably starting to show age but still good

Genuine Expedia guest review

This is an older ramada, but still good. Staff work hard to give you a nice stay.

Genuine Hotels.com guest review

Located in a noisy area adjacent to a large freeway and main road. Neighbourhood is a bit iffy. Its a long way from anywhere.

Genuine Expedia guest review

Less than half the quality and twice the price of Motel 6.

Genuine Hotels.com guest review

Great price. However, the price to pay is a very old property (which is not bad in itself). Rooms very functional and beds were in good shape. But I could not get over the dirty /sticky carpets all over the walkways and sadly in the room itself. It is well past time to replace these Ramada Plaza! I had to wear socks in the room as it just felt too gross […] on my feet. Uggh. On the other hand, there is a nice restaurant/bar at this place, which was very convenient. Also, parking is free, another plus! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Free Shuttle to and from airport, Restaurant and bar in hotel, Free wi-fi in rooms, nice pool What else do you need on an International layover. Been using this hotel for years. .

Genuine Expedia guest review

The hotel was not as close to LAX as I was hoping nor did I get a shuttle ride to the airport. The shuttle service began at 6am, to which I had a 630am flight, so my main reasons for staying at this hotel were not satisfied.

Genuine Expedia guest review

Falling apart, the AC was SO loud, bed sheets are rarely changed. Bad neighborhood. Tried to get out as fast as possible.

Genuine Expedia guest review

Hotel was neglected, old, and hallways were scary and dirty - looked like a gym. There was a prostitute on phone in the hallway near our room (maybe they rent by the hour?). Bathroom was dirty, had cracked tile and old fixtures. Recommend do not lay bags on sofa or bed! Lobby and elevator was rundown and dirty. Hotel is practically on the freeway. Another […] guest told us they owners are selling this dump so are not doing any upkeep. This is a negative star hotel and would be scary for children. We arrived at midnight so too late to cancel. Read more

Genuine Expedia guest review

Nothing special. Old. Bathtub had hair in the drain that needed to be cleaned out.

Genuine Hotels.com guest review

The hotel has significantly declined since 2008. The business center? Actually is a small desk in the corner of the lobby with one computer and a residential (as opposed to commercial for heavy volume) printer. Throughout the lobby and hallways, there was a peculiar stench in the air that also existed in our room. The bathroom smelled of mildew or moisture, […] with cracked tiles on the floor, and and extremely loud light fixture. We used the restroom with the light off because it was so loud, we were concerned with disturbing other guests. My husband thought he saw 3 women of the night on the property; two near the outdoor seating area by the (small) pool, and one on the balcony. If you do not mind the lack of fresh, clean air, and are ok with Motel 6 quality than this is the place. The stock photos of the restaurant looked lack luster but for convenience, we asked the reservation clerk how the food was. He gave us a "don't bother" look, and proceeded to say "ah, its ok just regular breakfast and lunch food..." I almost forgot to mention the long delay in waiting for our elevator, the paper thin blankets and sheets, and that my husband had to go to all three floors of the hotel to find a working ice machine. I chose to ignore most of the other poor reviews because we had lodged their years prior with no problem. I won't make that mistake again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The smell of mold was overwhelming when we walked into the room. The design of the bathroom was bizarre and the jacuzzi was super noisy! Worst of all the water jets shot water 5 feet up and 5 feet across the room thus explaining the moldy smell.

Genuine Expedia guest review

Very dated hotel, but clean. As a single female, I did not feel safe walking from the parking garage to my room.

Genuine Hotels.com guest review

The hotel was glamourous. The staff were excellent. But the restaurant was a grade B.

Genuine Expedia guest review

Very dissappointed with the stay. The internet was not reliable at all. could not get wireless in the lobby or in the room with any consistancy. Asked the employees about it and they were not very helpful, I think they see this all the time and know it is not reliable but do not have the tools to fix the problem. Another big reason I stayed here was […] the picture of the workout room. The treadmill did not work at all. The staff was very courteous and the place was clean. Clearly the management just does not want to spend the money for good internet and good exercise equipment. Read more

Genuine Hotels.com guest review

It's not the newest or most modern but was comfortable and surprisingly quiet for being close to a freeway.

Genuine Expedia guest review

When you first enter the room smells , and I think that is because is accross the beach that it had a funny smell....other than that for sleepping purposes.. its comfortable..

Genuine Expedia guest review

We arrived late from a long trip, the Hotel staff did no effort to help us with our luggage or to help us carry anything to our room. The hotel lobby was dirty. We where assigned a room in the second floor that had not been serviced, smelled really bad, t5he toilet was not flushed and the beds where not done up. After complaining we got another room […] in the third floor nobody helped again.... No apologies either. the second room also smelled it was done up but this Hotel urgently needs renovation - very expensive for waht you get! Very noisy aircon, carpet is worn out, everything seems to be falling appart. I would've prefer to pay a little extra and stay at the Radisson near by. Read more

Genuine Expedia guest review

We stayed in 2 double beds room. When we first walked in the room, the bathroom floor had shoes stains. The towels were not well clean. Pillow cases were wrinkled and did not look clean, and pillows are old and dirty. One of the blankets has holes and tear. One good thing is the housing keeping staff was nice, but one of the front desk staff was not […] so nice. Hope their service will get improved. Read more

Genuine Expedia guest review

Bad experience....The receptionist was very rude at checking time...Some things that I have requested in the room was not available...The only good thing is the hotel is very close to the airport with free transportation and freeways.

Genuine Hotels.com guest review

I brought my own air filter because the room had a funky smell to it. I only needed to stay here because I didn't want to drive through LA traffic for 3 days for a conference. The room and hotel feels looks like a place you'd rent by the hour instead. I was on the elevator and even some other people commented about how skeevy this hotel feels. I wasn't […] on vacation so I didn't care, I just needed a place to sleep for 2 days so it got the job done but I wouldn't stay here again. Read more

Genuine Expedia guest review

Adequate with many frills missing. They are actively painting and iit s superficially clean. The price is right. Most of what you need is available for the asking but they are not going out of their way to pro-actively make you feel like a guest. WiFi is available only in the Lobby and Restaurant...inconvenient. The Pool was fine, the exercise room […] small and adequate. Location is perfect. Hotel is quiet inside. Parking garage is free but a little tight. The Restaurant meals were quite good despite a B rating. We will stay here again because we are on a budget and it is quite adequate for us. Recommended YES as long as expectations are explained. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Receptionist not friendly nor helpful. When our family walked through the doors, one of the receptionists rolled her eyes as if we were an annoyance. The rooms smelled horrible. Drain in tub clogged with sludge coming up from drain. My family had a flight out of LAX and needed to be at airport by 5am. Shuttle didn't start until 6am therefore had to […] pay for taxi. Absolutely one of the worst hotels I've stayed in! Read more

Genuine Expedia guest review

The only problem I had was they have only a 6 passenger van. I had 15 people plus luggage I ended up paying a suttle service to take my group to the hotel.

Genuine Hotels.com guest review

Other than the "unfriendly" manner of the desk clerk who checked us in, all staff were courteous and helpful. We thought the carpets could have stood better cleaning, and it would have been helpful to have the full compliment of towels,washcloths, and hand towels. We tried, unsuccessfully, to phone the front desk- no response. It would be convenient […] to have computer connectivity in the room, as most modern hotels have. Read more

Genuine Hotels.com guest review

The hotel needs to be remodeled. The furniture is old, the couch was stained and torn. There was a towel that had a brown stain, hair color? The bathroom sink drained slow. The view from the window was awful. There was cement splashes on the window. Needs to be cleaned. The microwave was old and there was scratches on the front of it. It needs to be […] replaced! Read more

Genuine Hotels.com guest review

Despite a sewage backup and the hotel having no accomodation, the burned out lightbulbs and poor internet should make up for it - right? Management avoided my return phone calls and emails and finally, acknowledged the problem and their solution to a miserable two night business trip was a refund for one nights stay. Wow has Ramada fallen. Apparently […] franchisors are having a tough time keeping the lights on or plumbing functional but the least they can do is "right clear wrongs" with travellers who truly have a reason to be upset. The attached photo of overnight sewage backup and drainage was not persuasive to the "General Manager aka Office Manager" nor was the video of interest detailing the entire miserable room. Beyond the hygenic disaster, I emailed the GM/OM twice and had to call three times to finally catch her answering the phone. My email included: " ..also know that the internet connection in room 124 continued to drop and two lamps in the already dark room were burned out (or the on/off switches were shorted out – either way, they two lights didn’t work (bedside next to bathtub and on the dresser where the TV is located)."When I brought the sewage backup to your morning desk attendant E___, in an effort to find a room to shower in – he explained that there were no rooms available. Bottom line, refund of one night and a 50% off "rack rate" offer if I came back....I don't even have time to mention the gridlocked parking structure designed only for a Prius.... Read more

Genuine Expedia guest review

Didnt enjoy it, bathroom smelled like it hasnt been scrubbed.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review