"Pleasant and relaxing stay"
Totally worth the money. From check in to check out everything with smooth. Staff is friendly and helpful. The rooms are very comfortable and always clean.Genuine Hotels.com guest review
Hotel staff was really friendly and accommodating. Loved that the pool and the beach was so close by.Genuine Hotels.com guest review
"amazing service and facilities"
We could have just stayed at the hotel and had a great time. Do buy a package that includes the breakfast buffet. It's worth it, and is so convenient. Save a day just to hang out at the pools, too. We went whale watching and to a luau, as well as spending time in historic Kialua- Kona. Such a fun trip!Genuine Hotels.com guest review
"Very Nice Stay"
We spent three nights at this property at the tail-end of a weeklong visit to the Big Island. If we had it to do over, we would have stayed here the entire week. This resort, albeit a bit far from town, is simply a wonderful place to stay. The property is very clean, well maintained, located on a beautiful beach, and right across the street from two […] very nice shopping centers. The snorkeling up on this part of the island is not nearly as nice as the snorkeling down to the south, but a couple of quick day trips could have easily remedied this minor shortfall. I would strongly recommend this resort to anyone visiting the Big Island. During our stay, I made two quick calls to the front desk. The friendliness and helpfulness of the front desk staff was second to none. Read moreGenuine Hotels.com guest review
"Part of Paradise"
Beautiful facility. Pleasant staff. Gorgeous location. Liked that parking was included in resort fee. Used Welcome Rewards redemption. May be reason why were given a handicapped room on a first floor rather than a higher room with a preferred view? Seems to be a common issue when booking a discounted room. Otherwise enjoyed our stay.Genuine Hotels.com guest review
"Great ending to a honeymoon"
This hotel was our last stop on our honeymoon and this hotel had the comfiest bed we have ever had. Too bad we couldn't find the tag to see what kind it was. :)Genuine Hotels.com guest review
"near Island Gourmet Market (ABC Store)"
Shops: 2 blocks from Queen's Market shops (Island Gourmet Market - very convenient for food - spam musubi!/Japanese food/deli, sundries, souvenirs; Starbucks, Food Court, Macaroni Grill). Across the street from the more expensive King's Market shops (Roy's, Three Fat Pigs, Merriman's Mediterranean Cafe, very small Macy's, Louis Vuitton, Crazy Shirts). […] Check-in and Check-out: understaffed front desk, took 20 minutes of waiting to check-in, 10 minutes to check-out. Beds: not comfortable(Hilo Hawaiian Hotel was much better). Bathroom: needed to summon the evening maintenance man to unclog our bathtub sink. View: 4th floor - decent limited ocean view but right above the roof of the restaurant/bar/veranda, so lots of noise heard. Resort fee: $25/day, includes parking. Beach: nice; didn't rent anything though - SUP, kayaks, sorkels, etc. Pools: 1 kiddie, 1 adult, 1 short slide. Luau: didn' t attend, $97/adult. Housekeeping: Good, but I found a small metal spring(from a pen? or other machine? ) on the carpet next to my bed after the first day's service; glad I didn't sustain an injury from it. Electrical outlets: adequate number on the walls; the 3-outlet mount on the front of the desk didn't work though, the outlet openings were too loose for good contact. Location: convenient - 25 mins. north of Kona airport, 35 minutes north of Kona, 45 mins. southwest of north Kohala, 2 hours from Hilo. Read moreGenuine Hotels.com guest review
Beautiful setting and great service -- we were happy! But the place needs little tweaks to make it perfect: a hook on the bathroom door, wifi that works, and the coffee bar needs to serve decent coffee! These are small things, however. Overall, it was quite lovely.Genuine Hotels.com guest review
"Work related visit"
Very nice hotel, was a bit far from my work site thoughGenuine Hotels.com guest review
the only negative was that the room wasn't ready when we got there.Genuine Hotels.com guest review
Very friendly staff. Rooms were recently renovated I was told. Hotel is just the right size, not too big or too small. The only problem I encountered was that I was charged twice on my credit card, but, I will get it corrected.Genuine Hotels.com guest review
This was our second trip to the Big Island and our second stay at the Waikoloa Marriott. This time we brought our children ages 16 and 10. It was wonderful! We all had a GREAT time!Genuine Expedia guest review
stayed here for 7 nights - had a wonderful timeGenuine Expedia guest review
"Pleasant stay at Waikoloa Beach"
Overall this hotel is very well maintained and clean. The staff is courteous and efficient. Our only issue was the air conditioning in our room was kind on noisy. In less than five minutes after I notified the front desk, I had a couple of technicians fixing it. The $25/day optional resort activity charge pays for itself if you want internet access […] in your room and need to park a car. In addition, it includes various discount for hotel activities and access to the golf course. The pool/beach towel control established by the hotel is inconsistent and a little weird some times. You need to sign a receipt, and depending on the person in charge, you may also get a bracelet to take the towels to the beach. Nothing wrong, just weird. We've never seen this system. The food and breakfast buffet are good, but nothing extraordinary. There are also several restaurants near the hotel. The hotel is conveniently located at walking distance of two shopping centers, in the nice Waikoloa Beach Drive, with fine shops and restaurants. We stayed in a low season week, so we don't know if things are the same when the hotel is full. Read moreGenuine Expedia guest review
"Great Pools and Beach!"
We stayed for a week over Thanksgiving and had a great trip. Our 7 yr old daughter loved the pools at the hotel and the beach and bay are beautiful. Snorkeling right in front of the hotel was fantastic and some of the best on the island in my opinion. We had a standard corner room which had great space but the couch was not comfortable at all so there […] was nowhere else to sit in the room other than the king bed. We eventually had a rollaway bed brought in for our daughter, which worked better than the pullout, but still didn't make the couch any more comfortable (either as a bed or a couch). The beds are called "reviving" beds but were waaaay too soft. After a few nights of bad sleep, we had the hotel flip the mattress, which helped significantly. On the plus side, there doesn't seem to be a room in the resort that doesn't offer a glimpse of the ocean. The staff was very accommodating and always helpful. Strangely, there seemed to be a lot of confusion about the drink specials during the week by the pool staff. Overall great service. Beware of the Expedia local "concierge." They are not affiliated with the hotel and push trip packages on everyone. If you have a rental car and don't mind driving in the dark, you are much better off with your own excursions or booking directly after doing some online research. Read moreGenuine Expedia guest review
"Nice hotel close to shopping and restaurants."
Beautiful ocean view with nice pool area. Rooms and balcony views are adequate. Beach is nice but better beaches with finer sand are further up the coastGenuine Expedia guest review
"Beautiful Beach Resort"
The Resort was beautiful but pricey on food. Our room was nice and quiet. Bed and pillows were wonderful. Bathroom was dirty when we got to the Resort, so that was a downfall. Housekeeping did a good job except in the bathroom. They did not seem to clean the bathroom very well while we were staying there. Coffee pot, refrigerator and safe in room was […] convenient, but would have been nice to have a microwave too. Close to Starbuck's, so that was definitely a plus for us!! Read moreGenuine Expedia guest review
Stayed in Marriott for 2 days and was super happy with everything. Staff was SO nice and helpful, rooms were clean, pools were beautiful and open 24 hours which we loved. It was also an extra bonus that it was walking distance to the "A-bay" beach! We had a late flight and it was great to have the option to pay a "check out late" fee and have all the […] facilities until 8:00 pm that evening. Will definitely stay here again. Read moreGenuine Expedia guest review
The hotel was in a great location. Beach is walking distance and so was the kings and queens market. There are 2 great restaurants there. Roy's and sensei. There's also a supermarket near by.Genuine Expedia guest review
"Relaxing hotel by the beach"
The hotel is a lovely one, starting from the friendly staff until the nice lobby and beach area. Our room was of good size, despite showing its old age. We're happy with the size of the bed, although it looked smaller like a queen-sized bed rather than the king-sized one as booked. The leather bed frame was white in color, but smeared with some permanent […] stains. The balcony was great, the airconditioned room was never too warm or cold for us. Unfortunately, the sink seemed stucked and the water took a long time before flowing away. The bathroom also seemed dark. But, overall, the room had a lot of lights, making it a pleasant one to be inside. The hotel pool and jacuzzi were great, there were plenty of one so it never felt too crowded, especially in the evening. Read moreGenuine Expedia guest review
"Great hotel close to the beach"
My husband and I decided to visit Hawaii for the first time it was a last minute thing and since. it was a holiday week end thier was no available cars for rent anywere so we took a taxi to the resort. when getting thier we checked in but we were suppose toget a free upgrade since we were thier for our honeymoon but did not get it was upset about that […] because the receptionest had told me she would do something to compensate us for not having the upgrade nor the room we had reserved and it was unusual to find out that the spa actually had nothing to do with the hotel but overall the hotel is amazing the food is great the waiters are friendly and i also loved that the pools are 24 hours that was a plus. Read moreGenuine Expedia guest review
"Beware of resort fees"
People need to be aware that there is a resort fee of $25 daily. It covers self-parking, basic cup of coffee per stay(not per day), and wireless internet (that kept dropping).Genuine Hotels.com guest review
"Perfect place to quietly relax"
Traveled to HI with my 17-yr-old daughter on a school break. LOVED our quiet 5 days at the Waikoloa Marriott. Unlike other mega resorts on the island, this property seems calmer, quieter and more relaxed in an understated way but still very nice. We loved that instead of having to walk 10 minutes to get from our room to the pool like at other larger […] hotels, we could slip back and forth from the pool to our room in about a minute . We had the best nights sleep in ages, due to the super comfy mattress and high quality bedding, perfect temperature in the room and extremely quiet end of the hall room location. Read moreGenuine Expedia guest review
"My family's favorite vacation spot in Hawaii"
I've lost count of how many times my family and I have stayed at the Marriott Waikoloa resort, but we keep coming back and are never disappointed. We just love "A"-bay, the shops nearby, and the grounds at the resort are beautiful. My family and I average three trips a year to Hawaii, and we've stayed in condos, big fancy resorts in Wailea on Maui, […] and we keep coming back to the Marriott Waikoloa resort because of the great weather, excellent lodging, and very good value compared to all these other places we've stayed. I'll probably be back there in a few months for my kids' winter break. We just love Hawaii and especially Waikoloa. Read moreGenuine Expedia guest review
"Location, location, location"
Great beach and lots of walkable-distance shopping (to especially include food). Pool area is good but not great; it's a little short on shade (and the Hawaii sun can be intense) and a little crowded at times. People were getting out by the pool very early in the morning to "stake out" an umbrella. Overall condition of the grounds is pleasing, with […] some beautiful birds, and the building itself is in very good shape. Read moreGenuine Expedia guest review
"Great hotel facility"
Excellent view of sunsets from lobby, restaurant and some rooms. Beautiful ocean and pool views from room. The rooms have good size refrig and a microwave upon request. Wireless is good, tv's big screen. Friendly staff and will address your needs in a moments notice. This was a fun review to write. The restaurant even had 50% off 2 nights of the week […] and the food was excellent. Beaches are ok but sand is gritty, nicer beaches close by. Read moreGenuine Expedia guest review
"HIGHLY RECOMMEND THIS HOTEL"
We have stayed at Waikoloa Marriot several times, and have always had a wonderful experience. Everything is clean, the staff is courteous and helpful, the location is perfect for snorkeling and enjoying the view! The rooms are well taken care of, and this time they upgraded our room due to availability, which was a special bonus and very much appre […] ciated. Read moreGenuine Expedia guest review
"Excellent value and experience!"
My wife and I stayed at the Marriott Waikaloa for our anniversary. It was our first time on the Big Island, and the staff could not have been better! We did research before making our reservation, and were prepared for some of the complaints made by others. However, in the week we stayed in early November, we found none of the complaints we had read […] about. From the moment we pulled on to the property, we were greeted with true "aloha". From the people behind the counter to management to the people keeping the grounds clean, everyone had a smile and a friendly attitude. The room had a partial mountain and ocean view. The lady behind the counter made sure we would be happy with the room before making the arrangements. There are other places within walking distance for dinner. You can also walk to a local grocery store and pick up things to make for meals. However, there is a fine restaurant on property. It offers a full buffet breakfast every day. There are also dinners at the same restaurant, although it can get expensive. But remember, you are on Hawaii, where almost everything is expensive! They have a luau twice a week (we didn't attend) on property. We could hear the music, and it sounded like everyone was having a great time. They do have a rental car location on site, but you are probably better off renting a car at the airport, and driving the 19 miles to the resort. Overall, a wonderful experience which I would gladly recommend! Read moreGenuine Expedia guest review
"Awesome spot on beach"
Has multiple pools , water slide and sand pool tide for kids. Fish ponds , and direct beach access to lounge chairs right by the water. Friendly staff in sports shack, explain discounts if hotel guests,for glass bottom boat tours, snorkel, kayaking and board rentals. It is in walking distance to 2 other resorts and shopping @ king's shop's. There is […] also a trolley and close to Kona airport. Outside dining with gracious wait staff. Would definitely return to this spot in paradise! Read moreGenuine Expedia guest review
"Hawaii trip - Marriott"
Very happy with the hotel and location. Great Beach.Genuine Hotels.com guest review
"Very comfortable stay. Bed was just like home."
This is a really nice resort with a perfect location. We arrived a little early and our room was not ready. After 2 hours it was still not ready so the front desk assigned us a different room, a slight upgrade to what we had booked. The room was overlooking the pool area and beach. If you are looking for absolute quiet, this is not the side, but the […] pool was only really busy on the weekend. Closing the sliding door shut out most of the noise and it was not bothersome. The luau area is also near by and we could hear the show. That was very enjoyable. The show ends around 8:30 p.m. so, it really doesn't interrupt sleep, or early bed time. Everything about this room was so homey and comfortable. The king size mattress was similar to ours at home, so we were able to relax and sleep through the night. Dining at the resort can be expensive, but there are other options in the area. The Waikoloa resort area is perfect for anyone who wants to relax or spend a lot of time recreating. I thoroughly enjoyed the 3 mile run every morning around the main road and back to the Marriott. Then finding our spot on the beach or getting ready for the days adventures. The shopping at both the Kings Shops (if you can afford Tiffany and Louis Vuitton) and the Queens Marketplace offer something for everyone including affordable dining and those absolutely necessary souvenirs. We highly recommend the Marriott and the resort. Read moreGenuine Expedia guest review
"Where not to cut corners..."
Beautiful room. Beautiful view. Beautiful spirited people and atmosphere(From morning till dust). My Problem? I understand not getting a kitchenette.,but..Ice/Microwaves must always be common place items. ....if you say no to this...then a Staybridge hotel in the suburbs gets your star's Marriott.Genuine Expedia guest review
"Excellent ocean views."
Beach access from property.Genuine Expedia guest review
Enjoyed the pool, beach, and lagoon. Restaurant was good.Genuine Expedia guest review
"Marriott Waikoloa Resort, Hawaii"
Have stayed at almost every resort on big island and was disappointed in the condition of hotel. It needs a vigorous updating and remodel of facilities. The location and staff of resort was the only thing that made stay pleasant. The food was for the most part was a also one of the pluses. Realizing everyone pays for a vacation there should much more […] done to make all guests comfortable especially when it comes to the behavior of small children at the public pools, their should be a small children area and should be enforced for the enjoyment of the all guests of resort. I realize the hotel has a problem in making decisions in telling lousy parents to do something that they should have the common sense to do on their own, but sometimes this has to be done. The resort has the possibility of being one the better destinations if updated and some enforcement of behavior at public areas. Read moreGenuine Expedia guest review
"Great stay as usual"
We come to the Big Island often and like to stay here on our last night. Generally it is a quiet and beautiful place, very friendly staff and comfortable rooms. The only drawback during this visit was that it seems unusually packed. We were not able to get into our room, even by 4:00, which cut into our plans for a one night stay. But the staff were […] pleasant and eventually got us into a different room. Read moreGenuine Expedia guest review
Great facility, staff and location (i.e. close to airport)Genuine Expedia guest review
"Boring Stay in Paradise"
We felt like we were visiting our parents at an independent living facility and the atmosphere was also a little too snotty for my taste. We're both over 50 and felt like the crowd was way too old. Very boring atmosphere. The hotel lobby and grounds were nice, but not as beautiful as many other hotels and our room had a very tired look to it. The carpet […] were poorly patched in places and the bed mattresses were too soft. We requested a king bed but only two double beds available. The cushions in the hotel restaurant were filthy and several of the waitresses would barely look you in the eyes let alone give you a smile. Poor customer service! Read moreGenuine Expedia guest review
Great much better than the mariott in Waikiki.really nice hotel .Genuine Hotels.com guest review
"Enjoyable, relaxing stay."
Very nice hotel, excellent pools and beach. Little isolated from everything other than two small-mid sized shopping centers called Kings and Queens Shopping which did each have three restaurants in each that are walkable. The hotel only has one restaurant serving mostly seafood. Pricey and too exotic for us but they do have half price entrees two nights […] a week. Kona is a 20 minute drive. Attend the free island orientation your first day as the concierge was great and very helpful. Pools and gym are open 24 hours which is hard to find. Read moreGenuine Expedia guest review
"mega resort hotel"
we did not think the hotel was our kind of place, but the longer we stayed the more we fell for the amenities and luxuries afforded by the Wailaloa Beach Marriott. Highlights include multiple hot tubs, infinity pool, deals on dining, such as lobster Sunday and half price entrees on Monday.Genuine Expedia guest review
"Waikoloa Beach Marriott Resort & Spa"
It's a beautiful hotel with walking distance shopping centers. Very good location with beach front and water sports rental.Genuine Expedia guest review
"Beautiful hotel with a lot within walking distance"
I have nothing but good things to say about this hotel. I will be back!Genuine Expedia guest review
"My 30th Aniversary trip"
I thought the Marriott hotel and REVISED accommodations were great. Only problem was when we first checked into our GARDEN VIEW ROOM it was anything but. I realized that it would not be any great view, maybe facing the road even, but this room faced the top of the lobby's roof which was blinding white. No green, no blue, just roof. When I went back […] to the reception I was told that that is considered a "garden view". I immediately requested and paid $50 more per night for an upgraded room which fortunately was available. Again, we enjoyed the Marriott and their property but felt misled by the room description. Read moreGenuine Hotels.com guest review
"Good hotel for short stay"
Since I was only staying a short week for the Ironman, I only needed a double room. I got exactly what I needed. The Pool area is nice. Short access to the beach, but Anahooemalu Beach is not the nicest beach in the area, but OK. Very good service from the staff, and a very good restaurant on site. Really short walk to the Shopping at Kings and Queens […] mall. Overall a very nice stay. Read moreGenuine Expedia guest review
"The beach was close to the hotel - not too crowded"
Some days beach was filled with noisy people outside of the hotel. The rooms were not really big. When the receptionist took the credit card for payment, did not mention anything about the size of the reserved amount.Genuine Expedia guest review
"Very Nice Marriot, would stay there again."
Helpfull staff, all went well. Got a laugh when we found out that we had to walk to the furthest place away, clear out to the Valet parking area to get a pool towel to take a swim in the evening. Maybe management will see this post and correct that.Genuine Expedia guest review
Great staff. Will be back and stay here again. The bed was comfortable. We like the view in our room. From the balcony, left side is the ocean and the right side is the mountainGenuine Expedia guest review
This hotel is ideally situated for guests who want to be within a reasonable driving distance to most of Big Island's major tourist attractions (including Kona airport) whether on the Kona or Hilo side. Being within a five minute walk to two large retail shopping centers is a plus given that most other resorts on the island are in more isolated locations […] with no such close- by amenities. Read moreGenuine Expedia guest review
"Friendly, Friendly, Friendly"
From the moment we got on Property to the day we left not one negative experience. Eight days full of fun activities provided by hotels concierge desk.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )