"Nothing could be finer."
We were on the ground floor and the view was somewhat obstructed by a huge pile of landscaped lava rocks. The pools and hot tubs were great,the grounds manicured. The restaurant was a little too pricey, so we walked across the street to the Italian restaurant, and it was extremely good.Genuine Hotels.com guest review
"One night stay"
The Marriott is definitely one of the more dated resorts in the waikoloa area. While in a great location there are aspects of the room that could do with an upgrade including the bathrooms and balcony's. Having said that the staff are incredibly friendly and the proximity to the bay is first class. Finally, the pool area and poolside restaurant are […] below what would be expected from a marriott resort and in comparison to the surrounding hilton and Sheraton resorts. Read moreGenuine Hotels.com guest review
Response by Waikoloa Beach Marriott Resort & Spa Aloha and thank you for taking the time to post your experience. We do take all feedback seriously and are always looking for ways to improve, so your review is helpful. Thank you for the nice comments about our location and staff.
The hotel was ok but a quite pricey for what you received ... thought the brunch was priced way to high for what you got ... Service and location were good ....the people working at the hotel were very nice and helpful ...Genuine Hotels.com guest review
"one night stand"
This hotel is the typical oversized resort facility with impersonal service, inconvenient parking arrangements and sterile public areas. It does not compare well with other Marriott properties. In spite of being a Rewards member, I was given a room overlooking the lobby roof. Since I was booked under the Hotels.com free night program, they probably […] treated me as a second class citizen. Read moreGenuine Hotels.com guest review
"Too many fees!!"
hotel is nice and perfectly located by the beach and shopping. However, the resort fees and restaurant pricing is outrageous.Genuine Expedia guest review
Great private location, sports center right in front of the hotel, wonderful beach.Genuine Expedia guest review
"Front lobby staff service can be improved"
Waiting time at front lobby is long, and front lobby staff services is below average. Room services is good though. Location is also good, the Island Gourmet Market nearby is great.Genuine Expedia guest review
Response by Waikoloa Beach Marriott Resort & Spa Aloha and thank you for taking the time to post your comments. On behalf of the Waikoloa Beach Marriott Resort & Spa, please accept our apologies for the challenges you experienced during your stay. We do take all feedback seriously and your comments will be shared with the departments involved and used to improve customer service. Thank you for the nice comments about our location, room services and the Island Gourmet Market in the Queens Marketplace. We agree, it is a great shop.
"Excited to visit again"
I came here for a little getaway, and was really impressed by how beautiful the grounds are, and how well maintained the hotel is. The front desk staff were incredibly friendly, room service was great, and watching the sunset from the beach was phenomenal. My only regret is that I didn't bring friends or my SO with on this trip.Genuine Hotels.com guest review
We were there for a week. Excellent facilities, setting is one in a million.It was a perfect week.Genuine Expedia guest review
"Nice hotel just off the beach"
Good service at the front desk. The facility itself was very clean and well maintained. Parking and getting in and out of the hotel was painless.Genuine Expedia guest review
"Good resort, definitely a hotel feel."
We stayed 3 nights after deciding to extend our vacation and the condo we were in wasn't available. The room was small but adequate and comfortable. We thought there was a microwave in the room but one was available for rent for $10 per night plus tax. The pool area was beautiful looking out at A Bay and open 24 hrs a day. The resort fee of $25 a night […] was quite steep for us considering it basically covered WiFi, it would be best to not have "other fees" on top of the room but seems quite common these days. If you are looking for a hotel type of vacation the Marriott is great. Read moreGenuine Expedia guest review
Our room was very comfortable. Glad we had a refrigerator as drinks can be pricey. Close to shopping and other dining choices. Loved hanging out in the pool area. So relaxing.Genuine Expedia guest review
"Good homebase for sightseeing."
Overall the hotel grounds are nice and the staff is friendly. The rooms seem a bit dated and the bathrooms need upgrading. The hotel needs to separate the infinity pool and jacuzzi as an adults only area. The are other pools; sand pool and pool with waterslide for kids. While trying to enjoy the solitude of the infinity pool a father brought his two […] young boys into the pool and the were standing on the wall, jumping in splashing everyone. While sitting in the jacuzzi next to the infinity pool, two kids were in the water eating off of plates and drinking juice. Several kids came into the jacuzzi snorkeling and swimming. The hotel staff paid no attention or just didn't care. I just think it would be nice for adults to have this one small area to relax. There is close access to the beach and Hapuna beach is only a few minutes away. The hotel is reasonably priced and in a good location. Read moreGenuine Expedia guest review
Response by Waikoloa Beach Marriott Resort & Spa Aloha and thank you for taking the time to share your comments. On behalf of the Waikoloa Beach Marriott Resort & Spa, please accept our apologies for the challenges you experienced during your stay. All feedback is an important element of our business and we value your opinion. Our Security Department regularly checks the pool area but it is a popular spot and can definitely get noisy. Thank you for the nice comments about our location and friendly staff. We do hope to welcome you back again in the future.
Enjoyed the relaxed atmosphere and the sun at the pools and beach.Genuine Expedia guest review
Wonderful stay. Ate at the buffet dinner downstairs, yummy.Genuine Expedia guest review
"E.g. Nice hotel close to the beach and close to th"
very nice location close to the beach and shopping areas. We play many rounds of golf on the resort ground, only about 5 minutes from Marriott resort .Genuine Expedia guest review
Response by Waikoloa Beach Marriott Resort & Spa Aloha and thank you for taking the time to post your experience. All feedback is an important element of our business and we value your opinion. Thank you for the nice comments, it sounds like you had a good time at the Waikoloa Beach Marriott. We agree that the Beach Course and Kings Course are both great golf courses and both are just minutes away.
"Excellent place to stay"
We have stayed here twice and have had wonderful experiences both times. Check in was easy and staff was great to deal with.Genuine Expedia guest review
"Loved the view from our room"
We had an ocean view room, and it was great. As soon as we walked in our room, I was thrilled with it. The staff was very friendly and accommodating at every turn. I even received a free champagne and chocolate because it was my birthday. The wifi was pretty much nonexistent from the room, that was the only real drawback.Genuine Expedia guest review
We were happy with the hotel; however, we thought we'd have a bit larger room and a better view for what we paid. The pools and beach access were awesome.Genuine Hotels.com guest review
"Great view, very nice amenities, serene beach."
We would highly recommend this facility however, we were charged a daily resort for for parking etc that was not on the website. Still, from what we saw, one of the best around.Genuine Expedia guest review
Very nice had a great time, beach was the best in the area.Genuine Expedia guest review
"Nice Resort with great pools & beach."
This resort is great. The pools are nice, the beach great and the staff as excellent. We had a late flight and the staff help us utilize the the pool area for the remainder of our day. At the end of the day they gave us access to a hospitality room so that we could cleanup prior to our flight. The luaalGenuine Expedia guest review
"Central location; easy access to beach."
We had fantastic weather and wonderful hotel staff.Genuine Expedia guest review
Beautiful relaxed and fun. Gorgeous views. Welcoming staff. Clean and neat rooms. Plenty of activities for all ages.Genuine Expedia guest review
"It was all okay."
It was just okay nothing special not worth the money having stayed at a nicer hotel in the past on the island that was this time a little more expensive, but in hindsight I wish I spent the extra couple of hundred dollars. When we first checked in the clerk at the hotel asked us 3 times if we wanted to change rooms from a ground floor to a higher floor. […] At the time we had just traveled 23 hours to get there and were okay with being on the ground floor anyway. It wasn't until we were there the second night it dawned on us why and that was because the patio to our room was right next to the kitchen and we were in a dark non lit area so we couldn't even use the patio for fear of being attacked by roaches (common on the whole island not just there). We ended up spending most of the time out of the hotel there wasn't much in the way of food options on sight that didn't cost $100 or more per meal and the walkways are not lit well in the evening so again fear of roach attacks. I recommend if you stay there bring your own flashlight and don't plan on eating at the hotel everyday unless you want to be in debt when you get back. There are some grocery stores and restaurants within a five minute walk or a two minute drive. I liked that the pools are open all night. It is crowded in the day and you can't get a seat or enjoy the quiet. The Kona Boys a shop on the beach at the hotel offered a lot of excursions and equipment rental so that was convenient. Read moreGenuine Expedia guest review
Response by Waikoloa Beach Marriott Resort & Spa Aloha and thank you for taking the time to share your experience. All feedback is an important element of our business and we value your opinion. On behalf of the Waikoloa Beach Marriott Resort & Spa, please accept our apologies for the challenges you experienced during your stay. It is our passion to ensure your vacation stay is a perfect one and we fell short of delivering that. Since we are in a tropical location we take care extra with our pest control, but unfortunately it is not always 100% effective. Our restaurant has many popular specials and our prices are in line with similar properties in this area and we apologize that it didn’t meet your expectations. Thank you for the nice comments about our location, the pools and our beach.
Hotel is perfectly situated between beaches and shopping and attractions. The Kings Shops and Queens Market Place have every amenity, great shops and food you could want within walking distance. The hotel has great pools and spas. Towell service is very accommodating and snorkeling beaches all around. The checkin was the only time staff were slow and […] seemed to not be prompt in helping get weary travelers checked in quickly. Read moreGenuine Expedia guest review
I liked this resort because it is away from the crowded places. It is very relaxing. The staff is very friendly. The beach is amazing. Beautiful sunsets each night. I would highly recommend this resort!Genuine Expedia guest review
"Honeymoon in Hawaii"
We came to Hawaii to get married and then stayed for our honeymoon. At first we thought it might be a little inconvenient to be outside of Kona but we ended up being happy that we stayed a bit outside the city. It seemed quieter and the Waikoloa Village provided anything you would need. There are a variety of shops and restaurants within walking distance […] and if we hadn't had specific appointments and excursions to go to (outside of the village) we may have never left. We picked this hotel because it was a less expensive option compared to other hotels in the surrounding area. Despite this we were not disappointed with our choice. The hotel was very nice and well kept. The room was clean and there were plenty of amenities. We never had any problems with noise (although our room did face away from the pools). The staff was helpful and accomodating. They even provided us with a room for my husband to dress in before our wedding (so we did not have to see each other) free of charge. This hotel was right on the beach so it was wonderful to have both pools and the ocean close by. Even on sunny days there was always plenty of space at the pools and beach. There were children there but the hotel didn't seem like it was overly focused on being "family friendly". Being a young couple we enjoyed that the place didn't feel overrun by children. We liked that there were different deals at the hotel restaurant and we usually utilized them. The food was very good. Read moreGenuine Expedia guest review
"Nice Hotel close to nearby restaurants, shopping"
Short notice reservation. Everything handled in a professional and friendly manner throughout our stay.Genuine Expedia guest review
Best experience. Hotel was very clean. All staff were very professional and friendly. I can't wait to return.Genuine Expedia guest review
Initially the front desk staff weren't so professional. We had issues getting the room we reserved and only after Expedia's help we got what we paid for. Also the so-called Honey-moon upgrade was nonexistent. I understand it is only available when possible, but how often does that really happen? Not even the promised champaign glasses. Also, with the […] fees on-site adding up so much, it really becomes a whole another deal than the one you initially thought it is. I will say this, the breakfast buffet is excellent and is a good deal. Read moreGenuine Expedia guest review
Response by Waikoloa Beach Marriott Resort & Spa Aloha and thank you for taking the time to post your experience. All feedback is an important element of our business and we value your opinion. Please accept our apologies for the challenges you encountered at check-in. It’s hard to tell from your comments what the exact problem might have been. All upgrades are based on availability at the time of check-in and we have been very busy. At this time we don’t offer any packages that include champagne glasses, so we apologize for any miscommunication regarding this. Thank you for the nice comments about our breakfast buffet.
"Awesome place great facilities and beach"
Great hotel for anniversary stay. We loved the room, beach, pools, and location in waikiloa. It's great being next to both king and queens markets.Genuine Expedia guest review
Perfect size hotel not too large. Great service from lobby, bar room service, Lua not overcrowded. Just nice all around.Genuine Expedia guest review
It was a great time the hotel and staff were wonderful especially pete at the bar. Nice pools great beaches an awesome place to get married luau was great all in all just a great trip!!!!!!Genuine Expedia guest review
"Waikoloa Beach Marriott - October 2014"
This Marriott is definitely a destination in and of itself. It's location, however, is kind of remote to any other action so plan on staying put or renting a car. There is also a long rock formation about 20 feet from shore that can rip your feet up, so be sure to wear water socks. There is also a smaller beach to the left of the Marriott (Lava Lava) […] which is open to the public (all beaches are public domain no matter how much the hotels would like for it to be otherwise) with a small restaurant and sandy stretch where you can see big turtles. The staff is very friendly, the weekly Luau is well done, but it is NOT a budget priced location. Read moreGenuine Hotels.com guest review
Staff is super nice. Room was comfortable. Ocean view rooms. A/c in the rooms mini fridge and a safe.Genuine Expedia guest review
"Nice hotel with private beach and several pools"
This is our favorite hotel for a low-key, relaxing stay in Waikoloa. We have stayed here many times and are never disappointed. Everyone is friendly and the hotel is right across from the King's and Queen's Shops (restaurants, shops, etc.). October is a great month to visit if you want to avoid crowds.Genuine Expedia guest review
The hotel itself was very nice, the service was good, the location was beautiful, the ground were well kept. The biggest disappointment was getting a "garden view"room and looking it to see the rooftop of another building. This was a complete misrepresentation and would have at least appreciated some warning or discounted rate.Genuine Hotels.com guest review
Response by Waikoloa Beach Marriott Resort & Spa Aloha and thank you for taking the time to share your experience. On behalf of the Waikoloa Beach Marriott Resort & Spa, please accept our apologies for the challenges you experienced with your room. We agree that some of the views are better than others, but when the hotel is very busy and our Garden View category is sold out, every available room in use. Thank you for the nice comments about our location and service.
"Fantastic resort hotel"
Holiday - autumn sun; lovely beach; need a car to explore islandGenuine Hotels.com guest review
Great hotel with great beachside and pools. Only minor thing is that the wifi in our room wasn't good. We had to sit at a certain spot at the desk to get a decent signal but we went to the public spaces with the couche and fireplace and the wifi was excellent.Genuine Hotels.com guest review
"Great stay at Waikoloa"
Very enjoyable stay, wonderful amenities, accomodating staff, great food, pools, hot tubs, beach, sunset... they have it all! Wish I could've stayed longer. Hot breakfast buffett was excellent. I would stay there again, had stayed there 16 years ago and enjoyed it both times.Genuine Hotels.com guest review
Stayed here 4 nights for a getaway. Hotel is beautiful, with large pools area for lounging outside and under cover. Restaurant was so-so. Staff was attentive and friendly.Genuine Hotels.com guest review
"Great place to stay."
Excellent hotel. The concierge was excellent. The pools were very clean and the beach is incredible.Genuine Expedia guest review
"Great beach and close to activities."
Really enjoyed friendly staff. 24 hour pools and hot tubs were very nice. The Expedia booth there was a big help in finding out where to do fun activities.Genuine Expedia guest review
"Great vacation spot."
We enjoyed our stay. Great restaurant, pools and on a large beachfront with good swimming.Genuine Expedia guest review
Very beautiful resort but fat drive to see anythingGenuine Expedia guest review
"Beautiful location on the beach in Waikoloa,"
We were looking forward to our one night in Waikoloa at the Marriott. The lobby was very impressive and the view of the beach from there was breathtaking. However, all this was spoiled when we waited and waited for someone at the desk to book us in to the hotel. There were two lines. One was for Elite members, the other for the rest of us. At least […] 15 minutes went by before we were helped. The Elite line, which by now had a group of its own, was just as bad. Someone needs to improve the booking in system. Service is everything! We enjoyed the beach since we had gone there to snorkel. The water and white sand were lovely. After looking at the dinner menu we chose to walk a couple of blocks to Queens shopping center (turn right when leaving the front door of the hotel) where we found a nice Thai restaurant with reasonable prices. We will not return to this hotel because of the long wait when booking in. We stayed the rest of our vacation in Keahou, Kona. Read moreGenuine Expedia guest review
Response by Waikoloa Beach Marriott Resort & Spa Aloha and thank you for taking the time to share your comments. On behalf of the Waikoloa Beach Marriott Resort & Spa, please accept our apologies for the challenges you experienced at check-in. It is our passion to ensure your vacation stay is a perfect one and we fell short of delivering that. We do take all feedback seriously and your comments will be shared with the departments involved and used to improve customer service. Thank you for the nice comments about our Coffee Shop and location.
"Wonderful place to relax..."
Wonderful place to relax and would do it again. Everything was great including service!! only thing, drinks & food was a little pricey.Genuine Expedia guest review
"Elegant tranquility on a turquoise bay"
My wife, adult daughter and I had a great experience at this beautiful beach resort.Genuine Expedia guest review
"Great hotel close to beach."
Great hotel. Friendly staff and good food although pricey.Genuine Expedia guest review
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