All hotels in Waikoloa, Hawaii, United States of America
1 room, 2 adults
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69-275 Waikoloa Beach Dr, Waikoloa, HI, 96738, United States of America, ‏‎855-239-9485
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4.3 / 5Excellent

Score breakdown (from 926 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.3
  • Comfort
    4.3
  • Condition
    4.2
  • Neighborhood
    4.5
4.0 / 5Excellent
"Great Location"
Really love the proximity to two shopping center; they are right within walking distance; plenty of restaurant choices.
Genuine Expedia guest review
Other trip Mar 11, 2015
AGS
US
2.0 / 5Fair
Not impressed - the charm has worn off of this gem.. The service and food was not good.
Genuine Expedia guest review
Other trip Mar 10, 2015
A Traveler
US
3.0 / 5Good
We stayed in this hotel, because I was attending a meeting there. Here are my thoughts: 1. As a resort, the facilities were very nice. 2. Our room was very basic. It was fine, but it was nothing special. 3. These resorts quote you a "room rate" and then tack on an extra "resort fee" (about 15% of our room rate which galls me. The fee is non-negotiable and covers "WIFI" service (which is free at most places these days) and a few other incidentals that you usually don't use.
Genuine Expedia guest review
Response by Waikoloa Beach Marriott Resort & Spa
Aloha and thank you for taking the time share your experience. All feedback is an important element of our business and we value your opinion. Our Resort Activities program was developed to add value to our guest experience and the items were selected based on the needs of an average guest stay and represent a significant value. We apologize if this was not communicated to you. We work very hard with all of our travel partners to make sure that this information is available to our guests in advance. Again please accept our apologies and we hope to welcome you back again someday.
Other trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
Excellent experience. Friendly staff, awesome location and great pool facilities. I highly recommend this hotel. The food at the main restaurant could be a bit better, but there are two major shopping centers with decent food courts.
Genuine Expedia guest review
Other trip Mar 9, 2015
A Traveler
US
5.0 / 5Outstanding
Beautiful hotel. Wish I had more time to spend there, only stayed two nights. Pool and ocean are great. Wonderful way to watch the sunset.
Genuine Expedia guest review
Other trip Feb 27, 2015
diddyness
US
4.0 / 5Excellent
"Nice hotel"
Upon arrival I had to pay for staff to park my car or park myself. I couldn't check in and then park my car. Seemed inconsiderate. Hotel is in fairly nice condition, some upgrading is needed but nothing major. Room was quite small for the price.
Genuine Hotels.com guest review
2 night romance trip Feb 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice snorkeling and morning walks."
No microwave. Close to shopping. Pricey food and drinks.
Genuine Expedia guest review
Other trip Feb 25, 2015
A Traveler
US
5.0 / 5Outstanding
"Good Hotel for the price in Kohala Coast"
My experience here was good. First of all, nothing "went wrong" and the management of the hotel seemed sound. I never know where a hotel might trip but everything "worked" in this hotel: check in was easy, the grounds were beautiful, my room was kept very clean, valet service was fast and easy and inexpensive. I thought I got a very reasonable rate for mid-winter break season. Yes, this hotel isn't a brand new luxury property - we had to rough it and shower in a bathtub/shower and the rooms weren't huge, but similar hotels in the area cost up to double of what I paid. We had a nice patio that looked at the ocean. The pool wasn't impressive but was adequate. The beach is typical for Big Island - not perfectly sandy like Maui. I thought the snorkeling was great not too far from the beach and gear is included (1 hr/day) with the mandatory $30/day resort fee, which is pretty standard.
Genuine Expedia guest review
Other trip Feb 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Great getaway"
This is the second time we've stayed here. The rooms are spacious, and almost all of them have a decent view. The pools are very nice and not usually very crowded. The concierge does a great job finding activities for you.
Genuine Expedia guest review
Other trip Feb 24, 2015
Darrin
US
5.0 / 5Outstanding
"Beautiful hotel"
This hotel has great food, great views, and great service. Left from the Marriot togo on a booze cruise and whale watching adventure. It was amazing! I would recommend this hotel to everyone.
Genuine Expedia guest review
Other trip Feb 22, 2015
whale cocktails
US
5.0 / 5Outstanding
"Nothing could be finer."
We were on the ground floor and the view was somewhat obstructed by a huge pile of landscaped lava rocks. The pools and hot tubs were great,the grounds manicured. The restaurant was a little too pricey, so we walked across the street to the Italian restaurant, and it was extremely good.
Genuine Hotels.com guest review
1 night trip with friends Feb 16, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice hotel close to the beach"
Would definitely go again, best hotel on the island
Genuine Expedia guest review
Other trip Feb 17, 2015
chris
US
3.0 / 5Good
"Nothing Special"
This hotel is nothing special. It's perfectly fine. Nothing wrong with it. Room was decent. But it just felt like a decent hotel with a nice pool on the beach. It could have been anywhere. There was nothing about it that felt Hawaiian. Food at the restaurant was pretty mediocre.
Genuine Expedia guest review
Other trip Feb 16, 2015
CF
US
3.0 / 5Good
"One night stay"
The Marriott is definitely one of the more dated resorts in the waikoloa area. While in a great location there are aspects of the room that could do with an upgrade including the bathrooms and balcony's. Having said that the staff are incredibly friendly and the proximity to the bay is first class. Finally, the pool area and poolside restaurant are below what would be expected from a marriott resort and in comparison to the surrounding hilton and Sheraton resorts.
Genuine Hotels.com guest review
Response by Waikoloa Beach Marriott Resort & Spa
Aloha and thank you for taking the time to post your experience. We do take all feedback seriously and are always looking for ways to improve, so your review is helpful. Thank you for the nice comments about our location and staff.
1 night romance trip Feb 7, 2015
Geoff
US
4.0 / 5Excellent
Beautiful location, great staff, and good facilities. Our only complaint was the price of food/drinks in the restaurant, which was exorbitant. $18 pancakes, $16 mai tais, etc. We ate at several top-flight hotel restaurants in the area where the food was just as good or better, but significantly less expensive. We learned to eat/drink elsewhere after a couple of days. Otherwise, the Marriott at Waikoloa was great.
Genuine Expedia guest review
Other trip Feb 9, 2015
A Traveler
US
4.0 / 5Excellent
"hotel review"
The hotel was ok but a quite pricey for what you received ... thought the brunch was priced way to high for what you got ... Service and location were good ....the people working at the hotel were very nice and helpful ...
Genuine Hotels.com guest review
10 night romance trip Jan 20, 2015
A Traveler
US
4.0 / 5Excellent
"very nice hotel close to beach"
we were upgraded to ocean view from pool view. view was wonderful on side away from pool and noise.
Genuine Expedia guest review
Other trip Feb 3, 2015
A Traveler
US
5.0 / 5Outstanding
"A resort with everything right on the beach"
We were only here for one night but the staff were very accommodating to make the most of a short while. The resort is beautiful on a gorgeous beach & bay and room was extra comfortable. Our only complaint was a very high $30 per day resort fee.
Genuine Expedia guest review
Other trip Feb 3, 2015
Vicki
US
3.0 / 5Good
"one night stand"
This hotel is the typical oversized resort facility with impersonal service, inconvenient parking arrangements and sterile public areas. It does not compare well with other Marriott properties. In spite of being a Rewards member, I was given a room overlooking the lobby roof. Since I was booked under the Hotels.com free night program, they probably treated me as a second class citizen.
Genuine Hotels.com guest review
1 night trip Jan 29, 2015
David
US
4.0 / 5Excellent
"Dated but comfortable with great beach access"
I recently stayed at the Waikoloa Marriott for a week in January. My husband and I arrived really late on a Friday night and were exhausted, ready to collapse in our room. We had great customer service checking in and were told our room was on the ground floor. That's not usually our preference, but we went with it since we were so tired. When we arrived at our room we found we had a room with two double beds, which was also not our preference as we're both tall and neither of us really fits on a double bed - not to mention we couldn't share a bed. After finding there were no other rooms available, we called it a night. After getting a great night's rest the first night, we never looked back and enjoyed every minute at the hotel. The ground room floor ended up making our buffet breakfast and the nearby pool easily accessible. Let's be honest - it's Hawaii, so we weren't going to spend a lot of time in our room. Beach access was really, really easy and we didn't take that for granted as we explored the island and found how tough some beach access could be. Even though the hotel was filled to capacity it never felt that way. We didn't have to wait in line at the restaurant, there were always plenty of beach chairs available and the beach never felt crowded. Sure, the hotel is dated and the bathrooms are tiny, but as a home base the Waikoloa Beach Marriott was perfect.
Genuine Expedia guest review
Other trip Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"PRICELESS"
We were late arriving by 10 hours .. The next day DEBBIE at the front desk worked very hard to find rooms we had requested .. Her smile and bright eyes made us feel welcome and important .. It was wonderful !!! You are Lucky to have her on your team ! Thank You
Genuine Expedia guest review
Other trip Jan 22, 2015
Mema
US
5.0 / 5Outstanding
"Beautiful grounds and very friendly staff"
This hotel visit was all around a great experience. Every encounter with staff was friendly and helpful. The grounds are beautiful. The pool area is awesome and you can't beat the beach area for the best Kona sunsets. We will be coming back in September to get married and will definitely stay here again.
Genuine Expedia guest review
Other trip Jan 21, 2015
A Traveler
US
3.0 / 5Good
The staff did nothing to change my room after placing me to a room that only sees the roof.
Genuine Expedia guest review
Response by Waikoloa Beach Marriott Resort & Spa
Aloha and thank you for taking the time share your experience. All feedback is an important element of our business and we value your opinion. We apologize that we did not meet your room view expectations. We do the best we can to make sure all of our guests get the best room possible, but at times it is difficult when the hotel is very busy. Again please accept our apologies and we thank you for the nice comments about our location and ambiance.
Other trip Jan 18, 2015
A Traveler
US
4.0 / 5Excellent
"Awesome Hotel!"
If you are looking for something more than a place to stay, Waikoloa Beach Marriot is the place. The Hotel might need some renovations but the staff is just amaizing. I will totally stay there again. Thank you for making our vacation memorable.
Genuine Expedia guest review
Other trip Jan 16, 2015
A Traveler
US
4.0 / 5Excellent
"Would Probably Stay Again"
We stayed here for our honeymoon. The rates seemed reasonable and the location seemed convenient. Try to book your airport transportation ahead of time. It's about a $70 taxi ride. The resort is between two mountains so its constantly windy. Very warm and sunny, just always windy. Shops and restaurants are in walking distance. Rental cars are on site. Pools are generally packed early until the afternoon, and all are kid friendly. No adult only areas. Staff was very nice, they gave us free glasses of champagne and chocolates since it was our honeymoon. Resort restaurant is pretty pricey, we took advantage of their 1/2 off night, the food was amazing. There's a restaurant on the beach that's priced a little lower and has a great view. It's about a 10 minute walk from the resort. Luau was fun, basically what we expected. Upgraded to premium seats, definitely didn't have to for a view of the stage, but glad we did, the apps were awesome! Concierge ladies are very nice, but misleading. Despite what they tell you, Enterprise's rates were cheaper than theirs. Also excursions booked yourself over the phone we're cheaper and offered better times. Spa books up FAST! Call ahead before you get there, or book on your first day. Don't advise using room number to pay at pool, we did it twice and received three charges on our end of stay bill. 1 wasn't ours, 1 was, and 1 was fudged to drastically increase their tip. The front desk attendant was very accommodating to fix this.
Genuine Expedia guest review
Other trip Jan 13, 2015
Ferrin
US
5.0 / 5Outstanding
"Nice hotel right on one of the few sandy beaches"
Food is relatively expensive, but typical of resorts. Excellent quality with very friendly staff.
Genuine Expedia guest review
Other trip Jan 7, 2015
Dan
US
5.0 / 5Outstanding
"Had everything...great size. No need to leave"
Pools were warm, very cool sand beach, may need a few more waitstaff at the pool and bar during that Holiday week.
Genuine Expedia guest review
Other trip Jan 2, 2015
A Traveler
US
3.0 / 5Good
"Great location. Accommodation was okay."
Positives: -The hotel is located next to the beach so it is very easy to go swimming/snorkeling/kayaking. They also provide beach towels. -The hotel swimming pool does not close. -The fitness center was better than other four star hotels with decent equipment. -There was a fish pond next to the hotel with so many fish that was very interesting to observe. -The bed was a little firmer that other hotels which I liked. Negatives: -There was a constant whining noise in the room that ruined my sleep. The bathroom fan was always on (no switch to turn it off) and that was contributing to it. Also the refrigerator was a little loud. But there was also some other noise from outside that I don't know what it was (maybe the a/c fans or something). -Toilet would not flush sometimes because it was getting clogged, but it would fix itself after a while. -The bathroom pipes were rattling some times. -We had lunch once at the hotel restaurant and the food was not tasty, the portions were small and it was on the expensive side. We did not try the restaurant again give that bad first experience. -The breakfast buffet had less options that expected from a 4 star hotel. -Too many kids in the pool area , so it was too loud.
Genuine Expedia guest review
Response by Waikoloa Beach Marriott Resort & Spa
Aloha and thank you for taking the time to post your comments. On behalf of the Waikoloa Beach Marriott Resort & Spa, please accept our apologies for the numerous challenges you experienced during your stay. All feedback is an important element of our business and we value your opinion. Your comments will be shared with the departments involved and used to improve customer service. We do have a maintenance program in place so you shouldn’t have had any plumbing problems and we apologize for that. Our Restaurant prices are in line with other properties in the area but they also offer some great daily specials. Our pool area is popular with families and when the hotel is busy, we agree it can be noisy. Thank you for the nice comments about our location, beds, pools and fitness center.
Other trip Jan 2, 2015
A Traveler
US
4.0 / 5Excellent
"Good location"
We enjoyed our stay at the Marriott. The staff were very friendly and the service was excellent. The hotel is well located - near shopping and on the beach. Rooms are nice - a little worn and could probably use some updates, but overall well maintained.
Genuine Expedia guest review
Other trip Dec 31, 2014
S
US
4.0 / 5Excellent
great people at the bar/restaurant/recreation areas.
Genuine Expedia guest review
Other trip Dec 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Nice, kid-friendly hotel close to the beach."
Very nice hotel located close to the beach. You can rent paddle boards, boogie boards, hydra bike, kayaks from a shop right on the beach.
Genuine Expedia guest review
Other trip Dec 29, 2014
Neel
US
4.0 / 5Excellent
"Beautiful view, great pools, comfortable rooms"
I stayed at the Waikoloa Beach Marriot Resort & Spa over Christmas week and loved it. The view is fantastic, there is a nice beach, 3 great pool and hot tubs, and really nice staff. The beds were super comfortable and I was so happy to be staying here. The staff was all so very friendly, we couldn't have asked for a better Christmas week. We also attended the Christmas Eve luau which was so much fun. Loved our stay, would come back here in a heart beat Things to watch out for - I wouldn't recommend the garden view. We had the pool view which was great, but from what I can tell garden view means really parking lot view. Nachos - don't do them. The cheese is ballpark cheese. :) Also, I am not sure how the hotel is able to use the word "Spa" in the title. They do have a spa, but it is definitely not a SPA hotel. It is on the smaller side. Also there are none of the typical resort activities - water aerobics, yoga, etc. All that being said - this hotel is fabulous. Just wanted to be honest about all the aspects. Highly recommend this hotel!
Genuine Expedia guest review
Other trip Dec 29, 2014
Lauren
US
5.0 / 5Outstanding
"Resort on the beach."
The hotel is actually a resort locatedin an upscale development. There are several high end retailers just across the street (i.e. Tiffany and Co, etc...) and other resorts located adjacent to this one. The grounds were great and the beach access is amazing. It was busy but it amazed me that with a gorgeous beach 100 yards away, how many people preferred the pool. The hotel restaurant was good, but the Hilton located just north has several great restaurants inside. The only trouble with those places is finding them inside the Hilton because that place is massive. The staff at the Marriott was AMAZING. They were very accommodating and were always helpful. I would definitely stay here again.
Genuine Expedia guest review
Other trip Dec 26, 2014
G
US
4.0 / 5Excellent
"Really nice hotel"
I really enjoyed this stay, nice pool view room!!! Also I really enjoyed buffet breakfast, it was really delicious!
Genuine Expedia guest review
Other trip Dec 24, 2014
Neilson
US
5.0 / 5Outstanding
"Great Experience!"
When you only have Christmas vacation during the year and want a Hawaii experience without rain, the big island is your best bet. The Mariott Waikoloa was fantastic. Staff was friendly, all of them. Great pool, fantastic views, incredible sunsets, and a beautiful bay!
Genuine Expedia guest review
Other trip Dec 24, 2014
Vickie
US
5.0 / 5Outstanding
The resort is nice. The staff is friendly and helpful.
Genuine Expedia guest review
Other trip Dec 24, 2014
A Traveler
US
5.0 / 5Outstanding
Great experience. Friendly staff. Definitely a place to relaX and enjoy the view.
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
5.0 / 5Outstanding
"nice hotel in a nice location"
We recommend this hotel for the location, the room, the pool. We had a garden view but still could see the sea. We benefitted from the music of the lu'au sitting on our balcony. We did not stay long enough to test the spa (we should have made a reservation prior to our arrival). The breakfast buffet was great but the personel (cook and waitress) clearly unorganized and overwhelmed at peak hours.
Genuine Expedia guest review
Other trip Dec 23, 2014
ee
US
4.0 / 5Excellent
"WOW!"
I loved staying here. Amazing view and the staff was very friendly. Looking forward to staying here on my next visit. The only thing I didn't like was that they charge you for Wifi!! For the daily rate that I was paying to stay there, wifi should be free.
Genuine Expedia guest review
Other trip Dec 23, 2014
Vaca
US
4.0 / 5Excellent
"Ideal Vacation Destination!"
The Waikoloa Beach Marriott Resort & Spa has got to be one of the best hotels I've ever stayed at. You're already in Hawaii (that's a huge plus), but this hotel will just blow you away! Settled on it's own private beach, with two pools, hot tubs, and a variety of other amenities-- this hotel is sure to allow the maximum amount of rest and relaxation, with the least amount of hassle. The entire hotel is open air. From the main lobby, to the corridors leading to your room you'll be immersed in the warm, salty air-- you'll know you're in paradise! The hotel is located in the Waikoloa Village, directly across the street from a small open-air shopping plaza with boutique shops (with 3 great restaurants, and a great fish fry stand), and about 1/4 mile from another shopping/dining complex with even more options to choose from. The hotel also comes with an Expedia Guide/ Concierge available for most of the day if you wish to book individual Big Island trips or excursions in addition to your stay at the hotel. It's highly recommended you at least talk to the Expedia Guide if you want to maximize your vacation! You won't be disappointed!
Genuine Expedia guest review
Other trip Dec 23, 2014
George
US
5.0 / 5Outstanding
We are like to stay in a hotel. Nice & beautiful location. Close to coast! Clean, quiet, friendly personal.& so on...
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
3.0 / 5Good
"A bit pricy for the product."
Checked in only to find that a $26 per day resort fee was to be paid up front. I feel that the pricing at the restaurant was high, considering that the food was generally just average. Room was standard motel style with a bed, sofa, desk and a really cramped bathroom. You can have a good time here, but you should be prepared to pay well for it.
Genuine Expedia guest review
Response by Waikoloa Beach Marriott Resort & Spa
Aloha and thank you for taking the time to post your experience. All feedback is an important element of our business and we value your opinion. Our Resort Activities program was developed to add value to our guest experience and the items were selected based on the needs of an average guest stay and represent a significant value. Our restaurant prices are in line with similar properties in this area and we do have a lot of great specials. We apologize that we didn’t meet all your needs, but trust that you had a great Hawaiian vacation.
Other trip Dec 20, 2014
Retired
US
4.0 / 5Excellent
"Great location and the best beach on the island"
We stayed here for a week in December 2014, and I would do it again. The hotel is just the right (mid) size, with most amenities and the perfect location.
Genuine Expedia guest review
Other trip Dec 19, 2014
T
US
5.0 / 5Outstanding
"Convenient location right on the beach"
We stayed here for two weeks for our tenth anniversary and received friendly and helpful service at all times. The restaurant was excellent and the beach was one of the top four in the area. Our pool lounging was relatively low key and quiet with plenty of shade available and a variety of pools to chose from. We had a fantastic luau experience and the view from our room was exceptional. There were lots of fun activities and restaurants in the area as well. We look forward to our return.
Genuine Expedia guest review
Other trip Dec 13, 2014
Michael
US
4.0 / 5Excellent
"Nice Resort Hotel"
Nice Hotel, everything pretty new. The Beach is awesome, lot's of seaturtels. Rooms are nicely equipped and clean.
Genuine Expedia guest review
Other trip Dec 13, 2014
Luke
US
5.0 / 5Outstanding
"Loved every bit of our stay here."
This was perfect for us. Price was great when booked with air. Hotel was comfortable and the pools/fish ponds/beach was so great. We spent the first two days here before venturing out on the island. We loved it. Queen's market nearby was a plus! Perfect for our kids!!
Genuine Expedia guest review
Other trip Dec 10, 2014
Jason
US
4.0 / 5Excellent
"Beach facilities and foods"
the hotel was so near the beach but the facilities in beach were so poor, for example there were no jet-ski on water or snorkel tour in beach. In Honolulu one of my friends go to a hotel which take the residence of hotel who can swim for snorkeling, In addition some of the hotels have Ultra All inclusive package which means all of the food in beach and in hotel coffee shop is on ressort fee, I think it is a very pleasant for the guest . In sum your hotel was so good and we enjoy from it very much.
Genuine Expedia guest review
Other trip Dec 9, 2014
Ali
US
4.0 / 5Excellent
"Great beach hotel and journey starting point"
The hotel beach is absolutely beautiful. It's protected by a bay, so the sea is nice and calm. You can also do a little snorkeling, although the visibility is limited. Sea turtles land here every other day. The hotel is also nice, although it's a little too quiet in the evenings. The hotel is also a great starting point for trips to other parts of the island. It sits right in the middle between the beautiful landscapes in the North, the beaches and sights of Kona in the south and the rainforest around Hilo in the east. All of them can be reached by car in one hour max.
Genuine Expedia guest review
Other trip Dec 7, 2014
A Traveler
US
3.0 / 5Good
hotel and staff were great. room was adequate, but needed repairs. location was great. nice local shops nearby. plenty to do in resort and nearby. restaurant for dinner was terrible. restaurant for breakfast was fantastic. Pools were great and very nicely kept.
Genuine Expedia guest review
Response by Waikoloa Beach Marriott Resort & Spa
Aloha and thank you for taking the time to post your comments. On behalf of the Waikoloa Beach Marriott Resort & Spa, please accept our apologies for the challenges you experienced during your stay. We do take all feedback seriously and your comments will be shared with the departments involved and used to improve customer service. Thank you for the nice comments about our staff, location, breakfast, pools and the great shops nearby. We hope to welcome you back again in the future.
Other trip Dec 6, 2014
A Traveler
US
4.0 / 5Excellent
"Relax at Beach front"
We stayed here for couple of nights and very pleased with the overall experiance and comfort. This is beach front and very close to other shopping in waikoloa center. Pool was awesome with beach views.
Genuine Expedia guest review
Other trip Dec 5, 2014
Amar
US
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