The most impressive thing about the hotel was the staff. Everyone was friendly, smiling, polite and helpful. There was always a hello on arrival, when you were leaving, have a good day and when u returned, hope ur day was good. Very very friendly place.Genuine Hotels.com guest review
"Great Front Desk."
When we arrived we were greated with a smile. She checked in informed us about amenities HHonors waters were offered. The room was clean warm. Plenty of towels. Will visit again.Genuine Hotels.com guest review
We arrived from Atlanta heading to Texas extremely tired and worn from the road. The staff took excellent care of my family. We enjoyed our stay.Genuine Hotels.com guest review
"very nice accommodations"
I always stay at this hotel when I travel westward and find it to be very clean and comfortable with friendly service.Genuine Hotels.com guest review
The customer service was outstanding from a meet & greet perspective. I think the custodial workers need to be informed if a customer has been granted an extended check out to avoid housekeeping from interrupting customer.Genuine Hotels.com guest review
Staff was very friendly and informative. Enjoyed our stay and would not hesitate to stay there again.Genuine Hotels.com guest review
"nice and good value"
very friendly staff, nice bed and linens. nothing negative to say. will stay there again.Genuine Hotels.com guest review
Nice to have a Texas Road House out front & to get a 10% discount off your food. They also have a Great Breakfast as part of the price of your room. Nice beds & they allow small pets. This was a deal breaker for us, as we were traveling with our two baby's.Genuine Hotels.com guest review
Room condition and amenities were on par with hotels of this calibur. The service however was by far the best my wife and I have ever experienced. The staff was very friendly and were activly engaged with patrons, frequently checking on our needs and having the breakfast and beverage stations fully stocked. The location was a reasonable distance from […] the boardwalk and the casinos. Read moreGenuine Hotels.com guest review
"Comfortable family stay"
We thoroughly enjoyed our stay, and our family would return to this location. The staff were nothing short of fantastic. It was an ideal location for heading into Shreveport or shopping/eating on Airline Drive. Plenty of eateries one exit away. The room, bed, and bathroom were clean. Loved the bed linens and even the comforter smelled great! The pull […] out sofabed worked great for the kids, a little rough for adults. The shower was clean and offered a head with multiple settings. The towels were larger than most other hotel towels. The breakfast was very good and offered many choices. The coffee station was available all day! The internet was spotty, but I only used the complimentary connection. No comments on pool since we didn't swim, but it looked a little small. The back door wouldn't read our card so we had to go around through the front. Excellent deal, especially for the special rate. Read moreGenuine Hotels.com guest review
"Great Customer Service"
The hotel room had a smell, but it was smoking so that was understandable. The lady that checked me in was truly amazing at what she does. I told her it was our Anninversary. The next morning there was a card under our door wishing us a Happy Anniversary. She informed us of places to go and things to do around town. She had the customer service that […] unfortunately you don't find anymore. I don't remember her name, but I am sure you can find out that information and commend her for being an asset to your company. Read moreGenuine Hotels.com guest review
very friendly staff and nice rooms. I rated the room comfort slightly lower only because I couldn't get it cool enough at night. good variety of food at breakfast and they kept it coming.Genuine Hotels.com guest review
"Best Employees Ever"
The most wonderful, welcoming, accommodating, friendliest employees of any hotel we have ever stayed at. Housekeeping was to perfection, fantastic full breakfast, great location.Genuine Hotels.com guest review
"Staff was SO friendly!"
The hotel staff was VERY friendly!!! So nice to be greeted with a smile and a handshake. The room was nice. The only issue was being on the pool side of the hotel. There is a club right in front of the hotel that you can hear until closing time. My parents were on the other side of the hotel, and didn't hear a thing. So request the back of the hotel […] away from the club, and you won't have a single issue. :) Read moreGenuine Hotels.com guest review
"Great location; will return."
Hotel staff was awesome!! Very sweet and attentive, Breakfast was delicious and the cook was friendly. Hotel lobby was very neat and clean however the hotel had a smell of staleness when I first entered. And the hallway carpet seemed old. Room was very comfortable, but the bathroom tub had a ring as if it was just wiped down and not actually "cleaned." […] There was also dried shower gel on the tub wall. No worries I took a shower, but I did report it to the Hampton Inn. Read moreGenuine Hotels.com guest review
"Comfort away from home."
The bed was incredibly comfortable, and the customer service was impeccable!Genuine Hotels.com guest review
I was impressed. They had me checked in and my room was ready. Staff were nice. Good experience. I'd stay there again.Genuine Hotels.com guest review
Great stay, great happy hour, good breakfast.Genuine Hotels.com guest review
Very pleasant. No complaints at all. Front desk workers were very nice and helpful. As a matter fact all they workers we met were extremely friendly. Thanks Hampton for a nice weekend stayGenuine Hotels.com guest review
"Enjoyed my stay."
Staff was friendly and eager to help.Genuine Hotels.com guest review
Outstanding guest services! Loved the delicious continental breakfast everyday! Will definitely stay here again.Genuine Hotels.com guest review
"Great place for a stop over."
I stayed here on my way to vacation and then a week later on the way back. It was a convenient stop over point along I-20. It's right off the interstate. I had two dogs with me, so it's nice that they allow pets. There is a Texas Roadhouse restaurant right across the parking lot. So once you get to the hotel, you don't need to drive anywhere else. The […] hotel is clean, the bed very comfy and the front desk staff is super friendly. They have a happy hour in the evening. And the breakfast is pretty good compared to other hotel breakfasts. I would definitely stay here again. Read moreGenuine Hotels.com guest review
Professional staff that made us feel welcomed. No problems whatsoever.Genuine Hotels.com guest review
"Nice Place To Stay"
Really nice place to stay. Great staff. Price is comparable to other hotels in area.Genuine Hotels.com guest review
"Love the Hampton and the Trolley!!"
My friends and I got together for a Halloween bar hoping trolley ride and because I don't drink and drive.. I stayed at the Hampton.. Very nice Hotel. The room is always clean, the bed is comfortable, plenty of towels.. The front desk personnel are always polite and accommodating.. Often keeping our coolers in a safe place (after being dropped off by […] the trolley driver)until the next morning.. LOL!!.. Breakfast is always a welcome sight after a long night of friends, bars and partying on the trolley.. I love the Hampton and will be going back again in the spring(The next trolley ride!) Read moreGenuine Hotels.com guest review
Noisy because of close proximity to I-20. Breakfast selection outstanding and service too. Be careful--two Hamptons in Bossier city.Genuine Hotels.com guest review
"my family's stay"
I think it was very nice.Genuine Hotels.com guest review
Staying at this hotel was the best decision I made! The staff were exceptionally friendly, helpful and more than exceeded my expectations. I enjoyed a full selection of breakfasts everyday, and I want to emphasize FULL BREAKFAST, not just continental! I encountered one minor problem my first night and it was taken care of promptly. The staff was even […] willing to move me to a new room immediately, but the minor problem was exactly that, MINOR, and I was comfortable staying in the same room. I will definitely be staying here on my next visit to Shreveport/Bossier, as I felt I got more than my money's worth at the Hampton Inn!!! Read moreGenuine Hotels.com guest review
We were in town for the livestock show at the State Fair. After a long day at the fair grounds, it was nice to have a clean comfortable room. Everything was as it should have been. The next morning we enjoyed the coffee and breakfast provided. Our stay was great.Genuine Hotels.com guest review
"Great hotel-Great price"
Great stay! Staff was friendly and helpful. Loved the hot breakfast. Would definitely stay here againGenuine Hotels.com guest review
Great hotel, cheap cab ride to casino's, very good breakfast and comfy!! Would stay here again!Genuine Hotels.com guest review
I stay at the Hampton Inn almost everywhere I go. I have always been satisfied until this stay. There was hair all over the bathroom, the tub had a dirt ring around it, and the first two towels that I picked up had stains on them. Also, breakfast was ruined because All of the omelets were burned . On a positive note, the hotel staff were extremely […] helpful, welcoming and friendly and went above and beyond to remedy the situation. Hampton Inn offers a clean, comfortable room guarantee and they made good on that promise. Read moreGenuine Hotels.com guest review
My husband and I went there to go to a concert Motley Cure (it was awesome!!!) it was close to everything. Our room was very clean and the front desk (Shcia) help and made our stay enjoyable.Genuine Hotels.com guest review
Amazing staff! So friendly and helpful! Continental Breakfast was the best I've had - delicious, fresh, and warm!Genuine Hotels.com guest review
A fantastic stay! The front desk lady remembered and greeted me by name the next morning. The room was large and comfortable.Genuine Hotels.com guest review
"Friendly front desk"
These ladies really show what hospitality is about. Handshake, smile, bottles of water and a little chat about local attractions. They, and the hotel were great. Good breakfast too!Genuine Hotels.com guest review
The Breakfast was outstanding, the staff was very friendly and our room was very comfortable. We thoroughly enjoyed our stay.Genuine Hotels.com guest review
The staff was really nice and the rooms were clean.Genuine Expedia guest review
"Nice hotel and friendly staff."
Fantastic! Will stay here again. Staff greeted you by name.Genuine Expedia guest review
Parking was not so good. But other than that we would stay again!Genuine Expedia guest review
Employees were nice and offered help immediately if neededGenuine Hotels.com guest review
This may be the first hotel I've stayed at that the only problem would be that everyone was too nice! They could not do enough for you.Genuine Hotels.com guest review
The staff at this hotel goes above and beyond very friendly snacks and drinks served nightly including beer and wine and best breakfast ever for free contenintal anywhere will always stay here when in BossierGenuine Expedia guest review
Clean and quiet, comfy bed, was tempted to bring the bed home with me! Awesome staff, the breakfast made it a bargainGenuine Expedia guest review
"Excellent All Around"
The hotel staff in the front lobby were very friendly and presented excellent customer service. Our room was very nice and clean. I read many reviews about the hotel being outdated, however, the lobby and our room was very updated and nice. We really enjoyed our stay and will definately be returning.Genuine Expedia guest review
"Nice place to stay"
Very pleasant stay. The bed were very comfortable. Staff was very pleasant.Genuine Hotels.com guest review
"Staff members went out of their way!"
Very comfortable beds, great front desk staff, looked up Churches for us and let us check out a little later just so we could attend the service. So appreciated their hospitality.Genuine Hotels.com guest review
Nice, quiet, comfortable room with plenty of space. Good parking arrangements. Road House restaurant next door that honors 10% discount with Hampton room key. No easy access coming from North I20, but easy enough coming from South I20. Located on a street with several other motels.Genuine Hotels.com guest review
"Comfy night stay"
The hotel staff were very friendly and helpful. The bed was comfy and linens were plush.Genuine Hotels.com guest review
"Great Hotel Bad Location"
Hotel great, its just next to a busy railroad track. The track is on the odd room number side of hotel. Bring earplugs and small fan. Breakfast hot and great, changes everyday. Free WiFi and free coffee 24 hours. Beds comfy. Outside pool and fitness center adequate. Did not know hotel pet friendly but was not an issue. Clerk was going to put us on 2nd […] floor but I asked for top floor away from elevator and she was able to accommodate us, so kudos for the great service! Read moreGenuine Hotels.com guest review
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