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Sheraton Surabaya Hotel and Towers, Surabaya

Jalan Embong Malang 25-31, Surabaya, East Java, 60261, Indonesia, ‏‎855-239-9480
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Location.
Situated in the heart of Surabaya, Sheraton Surabaya Hotel and Towers is close to Tunjungan Plaza, Grahadi, and Joko Dolog Statue. Also nearby are BG Junction and Sharp Bamboo Monument.

Hotel Features.
Sheraton Surabaya Hotel and Towers has an outdoor tennis court, an outdoor pool, and a steam room. Complimentary wireless Internet access is available in public areas and a computer station is located on site. This 5-star hotel features business amenities including a business center, meeting rooms, and limo/town car service. Dining options at the hotel include 3 restaurants along with a coffee shop/café, a poolside bar, and a bar/lounge. The staff can provide concierge services and wedding services. Additional amenities at this Art Deco hotel include a children's pool, spa services, and a fitness center. For a surcharge, guests have access to a roundtrip airport shuttle (available on request). Guest parking is available for a surcharge.

Guestrooms.
The 348 air-conditioned guestrooms at Sheraton Surabaya Hotel and Towers include laptop-compatible safes and minibars. Guests can use the in-room complimentary wireless high-speed Internet access. Rooms are equipped with LCD TVs with cable channels. All accommodations provide desks, complimentary newspapers, and phones. Bathrooms offer separate bathtubs and showers, bathrobes, hair dryers, and slippers. All units feature coffee/tea makers and complimentary bottled water. Additional amenities include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily.

Excellent4.3 / 5
  • Good hotel with a convenient location for shopping.Jul 3, 2014
  • The overall was a good stay. The only discomfort was the unit I am staying 1404, the…Mar 10, 2015
See all 67 Hotels.com reviews
From 455 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $75
  • Executive Suite
  • Premium Room
  • Deluxe Suite, 1 King Bed
  • Deluxe Room (Premium)
  • Deluxe Suite
  • Executive Suite, 1 King Bed
  • Club Room
  • Deluxe Room
  • Deluxe Room
  • Club Room

At a glance

Key facts

Hotel size

  • This hotel has 348 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Valet parking *

Also known as

  • Sheraton Surabaya
  • Surabaya Sheraton
  • Sheraton Surabaya Hotel
  • Sheraton Surabaya Hotel and Towers Surabaya
  • Sheraton Surabaya Hotel and Towers

Policies

Children under 11 years old are not allowed in the spa without adult supervision.

Guests under 4 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of IDR 193600 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa services on site
  • Spa treatment room(s)
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 1995
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Kafe Bromo - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Lung Yuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Kawi Lounge - This café specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar.

Link at Sheraton - This coffee shop serves light fare only.

Sheraton Club Lounge - This restaurant specializes in international cuisine and serves breakfast and light fare.

Sheraton Surabaya Hotel and Towers, Surabaya’s small print

Also known as

  • Sheraton Surabaya
  • Surabaya Sheraton
  • Sheraton Surabaya Hotel
  • Sheraton Surabaya Hotel and Towers Surabaya
  • Sheraton Surabaya Hotel and Towers

Policies

Children under 11 years old are not allowed in the spa without adult supervision.

Guests under 4 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of IDR 193600 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Sheraton Surabaya Hotel and Towers, Surabaya

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