"Nice Hotel close to the beach"
Its was a lot of fun and it is a great environment. Convenient location around all the action in South Beach. They provide lots of services to make the stay worthwhile and to make the experience in South Beach the best.Genuine Expedia guest review
"Groovy Hotel - Bad Music"
Classic deco architecture!. Staff, room, location all hard to beat! Good chill music in the morning and next door at the News Cafe. My only complaint is that there was a lot of rap music in the afternoon and evening that was too loud to have a reasonable conversation. If I want a loud music with a heavy beat, I'll go clubbing. The rap was filled with […] MF and N words throughout which always sounds juvenile and a bit insulting. Read moreGenuine Hotels.com guest review
My husband and I always use Starwood hotels whenever and wherever we can because of the friendliness of staff, comfort of rooms and definitely their beds and it is a trusted name. I must say The Pelican was a very nice hotel. I liked the fact that breakfast was complimentary as well as happy hour, of course it was from a preselected menu but there were […] several options and not just two or three. The rooms were themed and ours was very neat and quaint. I loved the fact that we could walk out of the room then walk across the street to the beach. The staff was also friendly and helpful. I would recommended this hotel to others as well as stay here again. Thanks Pelican Hotel! Read moreGenuine Expedia guest review
"Fun on Ocean Drive"
Very quaint hotel with amazing art deco features. Breakfast was included. Chairs at the beach were an added bonus. Fun nightlife and yet quiet in the room!Genuine Hotels.com guest review
"Great Location the stay on South Beach"
Love my stay at The Pelican Hotel everything was great, everyone was so wonderful, the only thing is the bed was to hard BUT I will come back.Genuine Hotels.com guest review
"Get me out of here"
I was looking for a place to stay in South Beach for one night before heading off to a luxury resort for the next 5 nights. I picked the Pelican because of its great location in South Beach. That's about the only thing good about it. The beds were hard as all have commented on. I can sleep anywhere on anything so it wasn't a big deal for me, but could […] be for others. The room was small and not comfortable at all. Thankfully I was only there one night which was one night too many. I will say that I walked South Beach from end-to-end and it appears that all of the hotels are small and old so it may just be the nature of the beast. Next time, I'll stay in a nicer place farther away and take a cab to South Beach. Very poor value for the price. Read moreGenuine Hotels.com guest review
Right on South Beach, obvious perk. Free Happy hour on South Beach is unbelievable. Also, free breakfast. Drinks, food, and staff were all very good. Great place to stay, would be nice if they had a pool.Genuine Expedia guest review
Outstanding service hotel! Cannot say enough about the front desk service. There was a large street party happening which closed down Ocean drive and they came out to meet us 3 blocks away to valet our car and transport our bags.Genuine Hotels.com guest review
"DISGRACEFUL Customer Service!"
Like most hotels, they required a credit card to be given, which wasn't a problem. I gave a Visa card upon check-in. 24 hours later, my keys didn't work, so housekeeping let me in. I stopped at the front desk to notify them. Meanwhile, my boyfriend returned to the room and as he approached it, a maintenance worker, who spoke NO English, snatched the […] keys from his hand. Turns out their system did not process my card and it automatically deactivated my key. Instead of contacting me, the staff disallowed us access to the room, after we already paid nearly $400/night-disgraceful. (I wonder why a person who cannot communicate a problem is handling it) Then the front desk manager claimed that my debit cards weren't processing either- seems like a system issue that should be fixed and not an inconvenience to me. The manager also notified us that our room had a "marijuana odor" and that we would be charged $150 fine. This was ABSURD as there was ABSOLUTELY no smoking in my room, in fact the entire hallway wrecked of the odor and I suppose the staff needed to place blame somewhere. I tried to speak with the GM, but she conveniently took busiest weekend of the year off. The front desk manager did not seem to care how horrible our overall treatment was and insisted that we pay the fine for the staff to change the linens and remove the smell from the room. Also, the rooms were the size of a large closet. I would STRONGLY advise anyone to find another hotel that values customer service. Read moreGenuine Expedia guest review
Good price for the location. Right in the middle of everything; quiet at night. Large pool area with direct beach access, chairs and umbrellas included! That is rare for ocean dr. Staff very friendly and accomodating! I would definitely stay here again!!!Genuine Hotels.com guest review
"Good hotel in the middle of the action."
The Pelican is in the heart of the Art Deco district in South Beach. Mia, the desk manager is fantastic - she helped get our room safe open when it malfunctioned on a Sunday. Every day We received complimentary breakfast and complimentary drinks at happy hour. The Pelcan also provides guests with nice beach chairs that are set up for you right on the […] beach. The Pelican is in the middle of the South Beach party zone, so if you don't want a front row seat to the hip South Beach cruise scene - stay somewhere off Ocean Drive or a bit farther north. The main reason for the less than stellar ratings on room comfort is that the techno music from the DJ in the lobby is audible in the room and goes until after 1:00 am on the weekends. Read moreGenuine Expedia guest review
Everything was great until I saw a roach, which gross me out.Genuine Hotels.com guest review
They need to update the room with better repairs. Also microwaves should be put in the rooms considering the amount of money you pay for a room.Genuine Expedia guest review
"Great experience. Not for the faint of heart"
Great hotel with a European flavor. Staff was very nice. Beds were hard but I like that. Given that it is in an area that has some of the liveliest nightlife in the US, do not be surprised if it is loud and your neighbors are having a party. Fun for night or two, the noise might get old after that...Genuine Hotels.com guest review
Highly recommendedGenuine Hotels.com guest review
"A little too busy for a relaxing vacation"
Plumbing was poor, whenever anyone flushed toilets in the hotel the showers got too hot. Service was good overall. The hotel was very busy, if you want that its perfect. Looks a little shop worn though. Internet was free and worked well. Free water in the rooms, but the best part was...free drinks for hotel guests from 4-6.Genuine Hotels.com guest review
"Great staff, rooms, excellent choice."
We loved our visit. The location is great, the room was fun, clean and comfortable. The restaurant and bar are a great asset. Decent food at reasonable prices. The daily happy hour is a steal, as is the breakfast menu. And the restaurant staff are phenomenal. The Brazilian manager (didn't get his name) runs a tight ship. Lots of staff, very attentive, […] fast service, but with great smiles and attitudes. Felt like home. Read moreGenuine Expedia guest review
It was everything I expected from reading the other reviews. Small but nice. The shower was amazing. Didn't really open the window because there were supper loud fans in the alley outside, couldn't hear them with the window closed. I could hear the people in the next room through a door that can combine them but I think they were being to loud, not […] really the hotels fault. Who is fighting on valentines day? We were departing late ands the front desk held our bags, everyone was very helpful and friendly. Read moreGenuine Hotels.com guest review
Great location. Awesome happy hour.Genuine Hotels.com guest review
Cozy & located close to the beach, with affordible valet car park rates. Next to News Cafe. Good over-all experenceGenuine Hotels.com guest review
Great location and great staffGenuine Hotels.com guest review
I had a layover in Miami and decided to spend a night in South Beach. The Pelican is in a great location - right in the middle things on Ocean Drive, very close to the News Cafe. The hotel is fun, decor is clever, staff were helpful, room/bed was super comfy, and I really liked the rainfall showerhead. I also liked that the Pelican provides beach chairs, […] towels and umbrellas. You can cross the street and go right to the beach. Read moreGenuine Hotels.com guest review
"In the heart of the action"
The location is awesome, a block from the "Bird Cage" and right across from the beach. It was super congested when we arrived but the valet guys helped ease us into our stay. Check in was flawless and lots of employees offered to assist with anything we needed, an obvious sign of a well-managed hotel. The free drinks at happy hour were excellent although […] be careful as they are made VERY strong - no watered down "tourist" drinks here! The room was nice, about what I expected for the price. Bed was firm as others have mentioned buy didn't bother me. Lunch the next day in the restaurant was superb, some of the best steak fries I've ever had. Overall experience was very good and I'd stay at this property again for sure. Read moreGenuine Hotels.com guest review
"Great hotel for couples"
A beautiful and an original hotel right on Ocean Drive. Very friendly staff. Art Deco hotel designed by Diesel. No room look alike.Genuine Expedia guest review
"Great location and special spot!"
Great overall! Love the happy hour for hotel guests.Genuine Hotels.com guest review
"not to be recommended, room 205 in the Pelican"
my room, awful. I have been traveling for 45 years all over the world, this room however was the worst I ever stayed in. Dark, gloomy, horrible horrible decor if one can call that, do not ever stay in 205, not to be believed. I even called in in the afternoon asking them not to give ,me the worst room in the hotel since I was coming in late, but they […] did anyway. I was completely shocked. The fan is so noisy, one has the feeling it is the toilet in a plane, it takes the clothes off, cannot be used. Shades, a dark wooden shade, has to be closed at all times since the other hotel is right next door, one can touch the otehr house. there is no whatsoever light. One cannot read a book in bed, there is no light except the spotlights on the ceiling and some kind of a floorlamp that I moved to the bed, not a reading lamp, badly designed, my GOD. I cannot imagine any room worse than that one, but probably there are. No way I would recommend that hotel. Staff nice, lobby nice, but I don't sleep there. dreadful room Read moreGenuine Expedia guest review
PROS: AMAZING Open Bar for guests from 4-6PM, Location, Stylish-HIp, ipod dock, Decor, Check-In Staff. CONS: STIFF!!!Beds, Thin walls (could hear conversations from room next door), Small ants creeping into the room (had to ask housekeeping to do something about it.) Overall; I would stay here again if the price was right.Genuine Hotels.com guest review
"2 Seniors hit the heights"
As we are among the older of the visitors to Miami we initially wondered if it was for us, we needn't have worried. The Pelican was very conveniently situated on Ocean Drive close to lots of varied restaurants, good as we like to eat out. The staff were very friendly and helpful nothing was too much trouble. Our room intrigued us as it was very fifties […] and lots of the interior decor was well remembered by us. The only downside for us was the walking involved but the bus tour we took around the city and beach area was great as we saw lots more than on foot. The free happy hour drinks were a bonus and the food at the hotel was excellent. We would definately visit Miami again as we found the whole experience fascinating. Read moreGenuine Hotels.com guest review
Great hotel...great location, however beds in the value room are rock hard,Genuine Hotels.com guest review
"Great time at the pelican"
Nice well kept Art Deco hotel right in the middle of the ocean drive action. Very unique theamed rooms which adds to the experience. They had a complimentary happy hour and the bar tender was suburb! Very much enjoyed my stay!Genuine Expedia guest review
"Great place for a fun weekend."
Stayed there 21st to 24th Sep 2012, staff very friendly and efficient, room clean and housekeeping always did a good job. Free drinks for guests from 4pm to 6pm so very sociable. Great location lots of restaurants and bars around. Room was located at the rear of the hotel so no noise from outside, not a hotel for everyone but will definitely stay there […] again in the future. Read moreGenuine Expedia guest review
"Fab hotel for a fun weekend on south beach"
A great value hotel with good service and funky decor!Genuine Expedia guest review
"perfect for a group vacation"
Staff n service was unbelievable. Free happy hr for guests was amazing n the food n prices during happy hr cannot be beat. The whole environment provided gave us a perfect relaxing vacationGenuine Expedia guest review
"Convenient and trendy, if not comfy"
Maybe I'm getting old, but this hotel may be too trendy for its own good. The rooms are very industrial. There is a frosted glass window separating the bedroom from the bathroom. I didn't enjoy seeing my fiance's profile while he was seated on the can. There was a metal fan on the ceiling that felt like a jet engine when it was turned on, blew everything […] around the room and was way too loud to be practical. However, the toiletries were very nice and everyone at check-in and check-out were nice. I also loved that it was on Ocean Drive. Read moreGenuine Hotels.com guest review
"Excellent location, great hotel!"
We stayed 3 nights and would definitely return in the future. Excellent staff, quirky (read: cool!) rooms with the best shower I have ever used, unbeatable happy hour (free drinks!) in a perfect location. Beach towels and beach lounge chairs included. Decent food, too!Genuine Hotels.com guest review
Great place! Would totally go back! Good food, good location, great staff!Genuine Expedia guest review
"Great Hotel! Great Location! Great Value"
My wife and I booked a standard queen room for 3 days and we had a great time. The location is very convenient and close to the beach. Rooms are very clean and very well maintained. We enjoyed our stay at PelicanGenuine Hotels.com guest review
The Pelican puts you in the heart of SOBE action. My room didn't have the best views but I didn't spend much time in room.Genuine Hotels.com guest review
Extremely friendly staff, very helpful.Genuine Hotels.com guest review
"Couples, friends, party people, ENJOY!"
Everything was OUTSTANDING-------except for the bed! It was only slightly softer than the floor. (That may be nice for some, but not me.) The hotel staff did the best they could to try and soften it up with a mattress pad, but it was DOWN, so it simply flattened out and then I was on the hard bed again. It was a 4 night stay, so I left with a lot of […] pain and I didn't get much rest. If hard beds aren't an issue for you and you are ready for a party atmosphere, you will LOVE this place. The rooms are each unique! We got to stay in Viva Las Vegas! I loved the shower the best!!! Room for two and a MASSIVE shower head. I DID have some annoyance with the hardwood floors because everything we tracked in (mostly sand) would stick to my feet, so when I got into bed so did it. I just laid a towel down by the side of the bed and it helped. The cafe has pretty good food, the front desk was SUPERB and all in all they did a wonderful job of trying to accommodate us! Plus, FREE DRINKS during happy hour! In South Beach, it can save you hundreds of dollars in a week long stay! :) Great for couples or groups of friends. Would NOT recommend for children---or much of the area, for that matter. Read moreGenuine Expedia guest review
My husband and I loved the Pelican and look forward to our next stay there. Excellent location across from the beach-the free towels and lounge chairs were a big perk! The front desk staff was very pleasant and accommodating. They allowed us to do a 4:30pm check out for a small fee due to a change in our flight schedule. The free happy hour drinks from […] 4-6 for hotel guests is another bonus. I would recommend this hotel to everyone! Thanks again Pelican! Read moreGenuine Hotels.com guest review
I forgot how expensive SoBe is....$25 valet parking, $16 mojitos....My room was small but very clean. The bed however was like sleeping on a concrete slab. Awful! The retro fixtures and tiles in the bedroom were funky if not a bit dated.Genuine Hotels.com guest review
"Best stay in South Beach!"
I was a little skeptical of staying on this property, not all of the art deco hotels are well kept... The Pelican exceeded my expectations and I do plan on staying there again! :) My first stay on South Beach and I was more than pleased with their complimentary perks! I heard they keep the room clean and have a very nice staff and it's true! We came […] in one afternoon to a clean room and showered from the beach and headed back out for some shopping. When we returned, our room had been cleaned again, and more fresh towels were given for the next day! Bravo! It's all the little thing you don't want to think about while vacationing that the staff at the Pelican took care of effortlessly. Very turned on by the location, atmosphere, staff, decor, and value. Will recommend to everyone I know and my friend and I are already planning our next trips to stay on this property! :) Read moreGenuine Expedia guest review
"Cute and different!"
Very cute rooms and hotel! Staff was great and helpful! Only issue was the rock hard bed :( woke up with a back ache every morning!!Genuine Expedia guest review
overall the hotel was great for the type of experience I wanted to get out of miami beach, perfect location, front beach, park, starbucks about three blocks away, all the restaurants, shops, clubs, etc. the only thing about the hotel was that it wasnt as clean as I wanted it to be but I'm very picky when it comes to cleanliness so there you go.Genuine Hotels.com guest review
We loved our short stay at the Pelican! We took advantage of the beach chairs and rented an umbrella for the day. We had the best spot on the beach! The daily happy hour was awesome and had us feeling good. The complimentary waters and weather report were appreciated. Both check-in and check-out were a breeze. We were just a short walk from everywhere […] we wanted to visit in South Beach. The Some Like it Wet room was very nice and had a spacious bathroom. I hope to stay at the Pelican again someday! Read moreGenuine Hotels.com guest review
"Not My Cup of Tea"
It was not as chic as it appeared online. The room was very small and old looking. I was afraid of seeing a bug and on my last day I did...I roach crawled up the wall. NEVER AGAIN!Genuine Expedia guest review
"South Beach Gem"
If you want the Waldorf, go to the Waldorf. If you want the South Beach experience, this Art Deco hotel is a cut above.Genuine Hotels.com guest review
Very nice staff, open bar from 4-6, amazing shower. Seemed to be the only hotel on Ocean Drive with its own unique style (in a good way). They need to work on their restaurant service though. There's lots of waiters standing around talking, looking at you sheepish, then not coming over until you semaphore. Sometimes one would look at us, seem perturbed, […] then run inside. Makes no sense. Read moreGenuine Expedia guest review
"Unique hotel with interesting twists"
Loved the creativity and interesting blend of art, comfort, style and liveliness.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )