All hotels in Key West, Florida, United States of America
1 room, 2 adults
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245 Front Street, Key West, FL, 33040, United States of America, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 552 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.3
  • Comfort
    4.5
  • Condition
    4.4
  • Neighborhood
    4.8
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Nice location, walking distance to Duvall biggest downfall was the cruise ships.
Genuine Expedia guest review
Other trip Dec 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Loved the Westin"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Best locale in Key West!
Genuine Hotels.com guest review
3 night romance trip Nov 27, 2014
Tracy
US
5.0 / 5Outstanding
"weekend getaway at Westin Key West"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
we had an ocean front room and it was every thing we wanted for a weekend getaway.
Genuine Hotels.com guest review
2 night romance trip Nov 28, 2014
BARRY
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Perfect location Good hotel, good service
Genuine Hotels.com guest review
3 night romance trip Nov 21, 2014
Gideon
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Front desk was extremely helpful. Excellent location!
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"Nice pool,staff,"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Reserved oceanfront room for four days. Three of those days could only see side of docked cruise ships. Got put in separate section of hotel where I had to walk to main hotel for morning coffee .it rained for three days here but was charged twenty five dollars a day extra for things I was not able to enjoy. Also charged twenty two dollars a day for parking. The main hassle was having to get soaked every morning getting to main section of hotel. No microwaves in room to enjoy leftovers from the great restaurants there and from their own kitchens.
Genuine Expedia guest review
Other trip Nov 20, 2014
bill
US
5.0 / 5Outstanding
"Very nice place to stay."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Real nice place to stay just a block away from Duval Street you can club hop then sager back to your room that is in walking distance leave the car at the hotel perfect spot to have fun and stay safe plus during the day all the shops, mall and the tour guides are right out the door of the hotel. I use a wheelchair the room was the best I've used very handicap accessible I enjoyed my stay alot.
Genuine Expedia guest review
Other trip Nov 19, 2014
Kevin
US
4.0 / 5Excellent
"Great place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Drove with a buddy from Naples to Key West. Hotel was in a great location, but it always seemed too hard to find my room.
Genuine Hotels.com guest review
2 night trip with friends Nov 10, 2014
Luke
US
4.0 / 5Excellent
"Key west weston hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Good time no wash cloths in room called for but was done with shower by time they arrived ..watch for added charges they like to supprise you!
Genuine Hotels.com guest review
1 night trip with friends Nov 9, 2014
michael
US
5.0 / 5Outstanding
"Perfect to enjoy sunset every evening in Key West"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was first put in the ground floor room by the pool with no view because overgrown plants in front of window and door so room was dark and not pleasant. We asked for change and the front desk gentleman was nice and kind to get us to the room by the ocean. Room was nice and comfortable. It was great hotel for the location to explore old town key west. Recommended.
Genuine Hotels.com guest review
2 night romance trip Nov 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel! Great food and service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had a most enjoyable stay in Key West despite the lousy weather. Easy access to all the sights and sounds of the city!
Genuine Expedia guest review
Other trip Oct 30, 2014
Joe
US
5.0 / 5Outstanding
"walking distance to major tourist spots"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
perfect hotel to enjoy Key West
Genuine Hotels.com guest review
1 night trip Oct 12, 2014
beatriz ottermann
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
A beautiful resort that was very clean and the staff was very helpful and friendly
Genuine Expedia guest review
Other trip Oct 21, 2014
A Traveler
US
5.0 / 5Outstanding
"The Westin Key West Resort & Marina"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent. The hotel was great. Outstanding location. Hotel Stass was polite and friendly.
Genuine Hotels.com guest review
1 night romance trip Oct 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Best location in Key West."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Watched the sunset from our room. 1 block off Duval street. Best location in Key West.
Genuine Expedia guest review
Other trip Oct 19, 2014
maynardood
US
4.0 / 5Excellent
"Our first trip to Key West Florida"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
It was very good! Enjoyed our stay. The only thing I can think of on the down side is I was not aware that we had to pay for parking in the hotel parking deck outside the normal nightly rate. All good though.
Genuine Hotels.com guest review
1 night trip Oct 7, 2014
A Traveler
US
4.0 / 5Excellent
"Overall pleasant stay with a few "misses""
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Nice staff , great location. Very pricey parking but good overall. Not impressed by room cleanliness. When we arrived the rooms were very clean but when we used the room since we had been to the beach there was some sand in the bath tub. When we returned thr beds had been made and rooin straightened but there was still sand in the bathtub as if it hadnt been cleaned. Not impressed.
Genuine Hotels.com guest review
3 night romance trip Sep 30, 2014
Bethany
US
4.0 / 5Excellent
"Nice hotel at the marina"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The Westin is a full-service hotel conveniently located at the Key West marina, within walking distance of most restaurants and tourist attractions.
Genuine Expedia guest review
Other trip Sep 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Key West Weekend Get-a-Way"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel has the perfect location, which is within walking distance to Mallory Square and also Duval Street. Plenty of things to do if you like watersports, just want to walk to different shops, eat at different restaurants / bars, etc...
Genuine Expedia guest review
Other trip Sep 29, 2014
Tom
US
5.0 / 5Outstanding
"Very happy with my choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very pleasant and smooth
Genuine Hotels.com guest review
2 night trip Sep 17, 2014
AW
US
5.0 / 5Outstanding
"A night in Key West"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place is a great place. I have nothing negative to say. I strongly recommend it to others.
Genuine Hotels.com guest review
1 night trip Sep 21, 2014
Gary Embley
US
5.0 / 5Outstanding
"Great place to stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We thoroughly enjoyed our stay at the Westin! A great family place to stay.
Genuine Hotels.com guest review
2 night trip Jun 29, 2014
A Traveler
US
1.0 / 5Poor
"NICE VIEW"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    1.0
  • Condition
    5.0
  • Neighborhood
    -
Should not have to pay for handicapped parking !! And also for almost $ 500 a nite should NOT be looking at a nasty CRUISE SHIP hotel add is NOT TRUE NOT OCEAN VIEW IT'S A CRUISE SHIP VIEW WAS WOKEN UP E VERY MORNING BY CRUISE SHIP PEOPLE IF YOU WANT TO RELAX IN THE KEYS : THIS ISN'T THE PLACE TO RELAX .NEVER AGAIN WOULD NOT RECOMMEND !!!
Genuine Expedia guest review
Other trip Sep 23, 2014
A Traveler
US
5.0 / 5Outstanding
"Best of Key West!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Location of this hotel is the best of all other hotels--next to Mallory Square and at the top of Duval Street and walking distance to marina docks. We only used a taxi to get to and from Key West Express docking pier which was only $3.pp! Hotel does not have and does not need shuttle service. The rooms are amazing...new and clean and beautiful décor with fridge, coffee maker with Starbucks and bottled water is free in room and offered in lobby along with OJ in the mornings. Not to be missed is lunch and dinner on the deck at the back on the water. Forget about "quaint and historical joints on Duval or elsewhere"... the chef at the Westin is incredible as is the service. You can see the cruise ships leave in the afternoon from your table and sunset in the evening. We walked miles in Key West and were so happy to be able to relax and enjoy the comforts and delicious (!!) food at this hotel several times a day. I would recommend the frozen drinks too! Can't say enough about how perfect this hotel is in every way.
Genuine Hotels.com guest review
1 night trip Sep 11, 2014
Cathy
US
5.0 / 5Outstanding
"mallory square and duval st"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
one of the nicest places i have stayed in a long time
Genuine Hotels.com guest review
1 night trip with friends Sep 11, 2014
JMP
US
5.0 / 5Outstanding
"after staying there I'll never stay anywhere else"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was fantastic
Genuine Hotels.com guest review
2 night trip Sep 8, 2014
david
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Everything was great. Just didn't like that you had to pay for parking. That should be included in your stay. We paid $20 a night.
Genuine Expedia guest review
Other trip Sep 2, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very Nice!
Genuine Hotels.com guest review
2 night trip Aug 29, 2014
A Traveler
US
3.0 / 5Good
"Good location, however..."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Great location : perfect for the Sunset celebrations and shopping. The pool facilities are too small.... It was crowded, people talked loudly.... not easy to relax. The cleaniness of the room can be improved. Don't know when was the last time it had been hoovered under the bed ! No private beach.
Genuine Expedia guest review
Other trip Sep 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Best hotel ever"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We arrived late, check in and out was a breeze, very polite and helpful staff, i do recommend , suites well above 4 stars rating. Will book there again. Very clean and maintained .
Genuine Hotels.com guest review
1 night trip with friends Aug 23, 2014
Luiza
US
1.0 / 5Poor
"Ocean front, yea right."
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    1.0
I paid for what was called an ocean front room. The room was actually on the side of the building facing the Marina, where a super yacht had docked. So my view was the side of a yacht. It was my wedding anniversary and my wife wanted to get room service. We called for 30 minutes starting at 7pm and the phone was always busy. We finally ate at their restaurant. Not what I expected for what was paid.
Genuine Hotels.com guest review
1 night trip Aug 23, 2014
Billy
US
3.0 / 5Good
"Great Trip with an obstructed view"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is in a prime location for a fun getaway. It is blocks from downtown, with no need to use a car or taxi for the duration of your stay. The bad news.. When I paid up for the "ocean front view" I expected to be able to sit on my patio with privacy overlooking the ocean. This was not the case. Yes it is "ocean front" but rather than taking in a view of the sea we "enjoyed" the view of a massive mega Yacht parked right out our window. Rather than letting the ocean breeze waft through the room we found ourselves closing the door and blinds for privacy. It was as if our room was situated looking directly at another hotel. Although this hotel does have ocean front property, don't be fooled into buying an "ocean front view".... Also the pool was small, overcrowded and dirty. I'm sure there are better places to stay in Key West.
Genuine Hotels.com guest review
1 night romance trip Aug 23, 2014
Ben
US
5.0 / 5Outstanding
"close to everything we wanted to do"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
amazing. great atmosphere and food.
Genuine Hotels.com guest review
3 night romance trip Aug 17, 2014
A Traveler
US
5.0 / 5Outstanding
"Best resort in Key West"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Fantastic location. Beautiful rooms and the best part was the private island sunset key that westin owns. Must go for lunch!
Genuine Hotels.com guest review
1 night business trip Aug 9, 2014
A Traveler
US
4.0 / 5Excellent
"Great Location. Aging hotel"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Can't beat the location in Key West if you're looking to stroll Duval and the waterfront area. Most of the touristy parts of the island are within walking distance. Right next to Mallory Square and the sunsets are always fantastic. Rooms however are showing a bit of age. Modern themed and they provide a decent night's rest, I thought they were rather average.
Genuine Hotels.com guest review
3 night trip with friends Jul 31, 2014
RK
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We left the Pier House because it was horrible and went to the Westin during the middle of our vacation. What a difference! The staff was great. The location better. The food so much better. The room was awesome and it was $60 less per night. What a great place!
Genuine Hotels.com guest review
2 night romance trip Jul 30, 2014
Gina
US
5.0 / 5Outstanding
"Excellent hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We have been on a road trip and stayed at the westin. Location is great as it it next to the west pier to watch the sunset. A highlight in key west. Furthermore real close are bars and clubs. The room was fine and we had a great view on the pier. Despite the fact that no beach belongs to the hotel the pool is a very nice place to spend time. The westin served from time to time fresh fruits. Great.
Genuine Hotels.com guest review
1 night trip with friends Jul 24, 2014
Max
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fabulous location! Would recommend to anyone! Staff friendly and accommodating to all of our needs.
Genuine Expedia guest review
Other trip Aug 5, 2014
Karl
US
4.0 / 5Excellent
"This is a perfectly located hotel."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Awesome stay, great rooms and pool for a short or longer stay.
Genuine Expedia guest review
Other trip Aug 4, 2014
Nyberg
US
1.0 / 5Poor
"key west visit"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Excellent
Genuine Hotels.com guest review
1 night trip Jul 25, 2014
Roger
US
5.0 / 5Outstanding
"Great location!"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
You can't beat the location of this hotel, you are so close to Duval St and Mallory Square but at night you don't hear any of the noise. The only slightly negative was the wait staff at the restaurant was pushy and seemed put off we did not order a 3 course meal.. Make sure to upgrade to a ocean view room, worth every penny for the view of the sunset. There is a cat show every night that you can see from your room or go down to pier to watch closer..very interesting ..if not for any other reason to watch go to laugh! Our favorite restaurant was Caroline's on Duval, the food was great and reasonably priced. Enjoy!
Genuine Hotels.com guest review
2 night business trip Jul 23, 2014
Lapril
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved this hotel...great location!! Safe and taxis were at standby rather than waiting like other hotels. Great customer service.
Genuine Hotels.com guest review
1 night business trip Jul 20, 2014
A Traveler
US
4.0 / 5Excellent
"Great Getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great hotel. Pool was way too warm for summer (not sure if it had a heater), and would have liked the option to rent movies from our room. Other than that, it was clean, food was good, and at an excellent location.
Genuine Hotels.com guest review
2 night trip Jul 19, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was absolutely gorgeous!!!
Genuine Hotels.com guest review
1 night trip Jul 18, 2014
A Traveler
US
5.0 / 5Outstanding
"Road trip to Key West-"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My son and I flew into Miami and drove a convertible down to the Keys, stayed at the Westin. Awesome hotel, view, and staff every person we dealt with friendly and accomdating great food, drinks and shopping. would highly recommend it to any one looking for a great location (2 minutes from Mallory Square and the Harbor walk and Duval street).
Genuine Expedia guest review
Other trip Jul 23, 2014
JR
US
5.0 / 5Outstanding
"Just a quick over night stay. Very nice."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed overnight to go to Ft. Jefferson the next morning.
Genuine Expedia guest review
Other trip Jul 20, 2014
A Traveler
US
3.0 / 5Good
"Great place bad srevice"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Its a shame that the service soured our stay. We wanted to stay an extra night and after speak with the "front desk supervisor" everything seemed to be ok and he was even going to give us the same room rate that we had booked through hotel.com. I mentioned that i did not know the extact rate but would find out, no problem just let me know and we will sort everything out for you he said. We took this to mean that the room was ok and that we had our extra night, after a couple of hours I went back to him and gave him the rate, it was quite a good rate ( for us, but not them) now he tells me that the hotel is full and no rooms available execpt a 600 dollar cottage on sunset key. We had a couple of other disappointing issue but overall it seems once they know you booked through Hotel.com or any othe low cost webside the service goes out of the window. We WILL not be returning.
Genuine Hotels.com guest review
3 night family trip Jul 15, 2014
Fam Clarke
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent.
Genuine Hotels.com guest review
4 night trip Jul 10, 2014
A Traveler
US
5.0 / 5Outstanding
"OCEANFRONT or CRUISE SHIP FRONT???"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It's a very nice hotel, and worth the price, but I spent $35.00 more for an oceanfront room, and for half my trip, all I had was a huge cruise ship view!... When the cruise ship was gone, it was fabulous. When the cruise ship was there, it was horrible... All in all, the room was beautiful and clean, with an excellent bed and linens. The restaurant was top notch, and the location in town is perfect. You may want to call ahead to the hotel and check the cruise ship schedule before you spend the extra money.
Genuine Hotels.com guest review
3 night romance trip Jul 10, 2014
Alan
US
5.0 / 5Outstanding
"The only place to stay in KW"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I've read many of the complaints about The Westin on various sites but I found all of them to be nonsense during my stay. The front desk was accommodating and quick upon check-in, the restaurant and bar staff were attentive and had great personalities, and housekeeping maintained the room daily. There's no place in KW that can compete with the location of this hotel. There is a cruise ship parked out back some days but it's always gone by late afternoon. It's neat to walk down to breakfast and see a massive ship docked so close to you. Just adds to the ambiance. Duval St is a 2 minute walk from the hotel and Mallory Square is less than that. If you can afford it, you must stay here, even for just a night or two during your stay in KW.
Genuine Hotels.com guest review
6 night trip Jul 9, 2014
Ryan
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews